Palo Alto Networks Panorama Reviews

My customers use this solution in their companies. 

Especially for big, worldwide clients, one of the most valuable features is being able to create some rules to place on the security groups.

We have had some issues in the past because integrating a new device is not intuitive. If there is some room for improvement, that would be it.

I'm not an expert on the matter, but I would like to see more capabilities regarding automation and integration. We are seeing a trend where the clients are asking for integrations with European tools. I know the solution is quite integral with all kinds of tools, but there are some different tools here in the market in Europe, so this is important. 

The menu is full of options, which is good in some ways, but for a newbie it can be a little bit overwhelming and you need to properly understand it before starting to work with it. I think the ramp up at the beginning is quite intense.

I have been familiar with this solution for two years. 

The solution is quite stable. Among our clients, it is actually one of the preferred solutions. 

Our clients who use this solution are enterprise companies. We have around 50 people at our company working with the solution. The number of admins needed for the solution depends on the company, but most of our clients have over 15 admins. 

The initial setup is kind of easy. I think it takes about half a day to set it up properly. 

The pricing is considered a little bit expensive, but depending on the client, it's worth it. Again, it depends on the client, but they generally consider it a good solution.

The payment structure depends on the contract that the client has with Palo Alto. I think usually the cloud solution is charged monthly.

I also work with Fortinet, and I think their solution is more intuitive. The menus are less charged, and I found the documentation to be a little bit more clear.

I would tell people considering this product that you always have the support of Palo Alto. They can be plan B just in case something happens while configuring a new device, for example, to ensure everything gets configured the way it should be at the beginning.

I would rate this solution as an eight out of ten. 

My obligations consist of overseeing cyber threat intelligence, threat defense operation, digital forensic incident response, and data loss prevention. So in the context of endpoint solutions, my position pertains mainly to the DLP (data loss prevention) function.  

Cisco AMP (Advanced Malware Protection) plays a significant role in our perimeter strategy for protecting the infrastructure. I work primarily with making sure that we have indicators of compromise in Cisco AMP. I am not on the network engineering or network operations side of things. I am mainly a consumer of services from those particular groups.  

We use Snort rules (open source network intrusion detection system [NIDS]). We use Yara rules (Yet Another Recursive/Ridiculous Acronym, rules for malware identification). We have Palo Alto IPSs (Intrusion Prevention Systems).  

Our use cases are primarily perimeter-based for runtime malware defense.  

The most valuable features are the management features like the ACL (Access Control List) management. These give us the capacity to make effective use of the capabilities of the product.   

Pricing is always something that consumers hope will be addressed in their favor. I think that some method of allowing for more customization and open integration with other controls within the enterprise is something that we want to have. We want to be able to have more orchestration of disparate parts.  

I think the features that most of the features that I would like to see are currently being implemented. Behavioral heuristic analysis of connections, for example. That is something that I know is being done now.  

We have been using Networks Panorama for a couple of years now.  

The stability is good. If you consider the size of our organization and the number of users that can verge on being impressive.  

I have good impressions of the scalability of this solution. We have not really had any issue scaling the usage.  

The tech support is actually pretty good. In general, they address issues in a timely manner with reasonable responses.  

My team has not previously used any different solutions in this company, but I have definitely, in the past, used other solutions. It is really necessary for the evaluation of product capabilities.  

The installation was straightforward in a complex environment. That means that we could have had far more issues were the product not well-designed from an installation standpoint. We are a big organization. Deployment can be a matter of weeks or it could be a matter of months depending on what jurisdiction the installation happens to be in.  

We have various partners and consultants that we work with in addition to having expensive competencies in-house. We do not often have a reason to go beyond the network of expertise that we have established.  

My advice to anyone considering Networks Panorama is to thoroughly research the competitive landscape. Do your Gartner research. Make sure you develop a set of requirements — a feature matrix that you can use to compare your requirements with the functionality offered by the various solutions under consideration. There are a lot of solutions out there and the goal would be to pick the one that best fits your situation rather than just one that someone recommends.  

On a scale of one to ten (where one is the worst and ten is the best), I would rate this product as an eight-of-ten considering the knowledge and insight I have into it now.  

Palo Alto Networks Panorama has a lot of features.

The price of Palo Alto Networks Panorama could be better.

I have been using Palo Alto Networks Panorama for approximately four years.

Palo Alto Networks Panorama is stable.

The scalability of Palo Alto Networks Panorama is good. We have middle to large enterprises using this solution.

The technical support is very good and they are at the top of the class.

If the customer doesn't have the budget, I recommend Fortinet. It is not the same level as Palo Alto Networks Panorama, but for a budget, it is an advantage. Check Point is a little bit complex, compared to Palo Alto. If the customer is looking for the technical specifications then Palo Alto Networks Panorama is the best. If the customer is on a budget, there are alternatives.

The initial setup of Palo Alto Networks Panorama is easy and takes approximately one day.

Palo Alto Networks Panorama is a more expensive solution than competitors. They should lower the price to stay competitive.

All my clients are happy and satisfied with the solution. We can strongly recommend it to others.

I rate Palo Alto Networks Panorama a nine out of ten.

It is a management tool, and we use it to manage many devices at many locations. 

Templates and the possibility to apply a configuration to many devices at the same time are the most valuable features. We are able to create templates, and we don't need to go to each firewall to make changes. We can make changes in Panorama, and it automatically applies those changes to all those firewalls on which we want to apply the changes. It provides centralized management.

It communicates with remote devices, and sometimes, there is a little bit of delay during its communication with remote devices. There should be real-time communication or updates from the manager to devices.

In Panorama and Palo Alto firewalls, I would like to have a traffic simulator. They have packet capture for troubleshooting, but it would help if they can provide a traffic simulator so that we can simulate the traffic and see the route the traffic is taking and get feedback about whether it is blocked or it is able to pass.

I have been using this solution for maybe a year and a half.

I don't have big deployments. It works and is stable for what I have, and I don't have concerns.

I don't have experience in big deployments. In terms of its users, our network engineers have access to it. We have less than 10 people.

I don't have any experience with their tech support.

Its main competitor is Cisco with the next-generation firewalls and FTD. They are managed by FMC, which is a little bit similar to Panorama and firewalls. There are some similarities, but there are also some different approaches. In general, they both are using the same standards. One major difference is that Palo Alto uses security zones, but Cisco doesn't have this feature, which makes Palo Alto better.

It is not so straightforward, but it is also not complex. It is acceptable.

I would advise others to completely evaluate the requirements and build properly with hierarchical templates. This will make it more scalable and manageable in the future.

I would rate Palo Alto Networks Panorama an eight out of 10.

We primarily use the solution for security.

The solution works on a single pane of glass, so we have a good overview of everything happening.

We can easily look at security alerts.

Our team has the option to make configuration changes at any given time.

There are excellent reporting capabilities within the product.

The setup is quite easy.

The pricing should be reconsidered. It's too high right now.

At times we have noticed that we get into issues where Panorama is going too slow or has other little problems. The performance can suffer occasionally.

I've worked with the solution for three to four years at this point. It's been a while now.

The solution is stable, aside from a few performance issues. We find it to be reliable. It doesn't crash or freeze. It's not really buggy. It's pretty good.

The solution isn't too scalable. Organizations should keep this in mind if they are considering installing it.

We have about ten or more people on the team that make use of the solution. They're admins and they monitor it.

Technical support has been good so far. I'd say that we are satisfied with the service. They seem to be knowledgable and responsive.

The initial setup isn't too complex. It's pretty straightforward.

The production instances take about an hour or so. Deployment is fast.

We have ten admins that make sure the solution is working properly at any given time.

The pricing is too high for us. We'd like it to be more affordable.

We're just a customer. We don't have a business relationship with Palo Alto.

I'm not sure of which version of the solution I'm using. I've worked with many versions, including both newer and older ones.

We use multiple deployment models. We use both cloud and on-premises deployments.

In general, I'd recommend the solution to other organizations. It's worked well for us and we don't believe there's anything feature-wise that is really missing. 

I'd rate the solution, on a scale from one to ten, at an eight. Of course, if it was less expensive and had a more stable performance, I'd mark it higher.

Palo Alto Networks Panorama is a firewall manager for network security, such as deployment, configuration, and controls.

The solution is suitable for all sized businesses.

The alerts in Palo Alto Networks Panorama could improve by integration with other systems, such as a forwarding trigger system. For example, if a customer has their own system it would be helpful to have the alarms integrated. 

In the future, when doing an update all solutions should be updated at once. For example, if many different solutions are being managed by Palo Alto Networks Panorama the updates can be done for all firewalls, such as EDR and XDR.

I have been using Palo Alto Networks Panorama for approximately seven years.

I rate the stability of Palo Alto Networks Panorama a seven out of ten.

It does not support all the solutions. However, it can scale easily.

The solution is suitable for all sized businesses.

I rate the scalability of Palo Alto Networks Panorama a five out of ten.

The support could improve from the vendor. There should be standards across all solutions.

The initial setup of Palo Alto Networks Panorama is simple.

We do the deployment of the solution.

The price of Palo Alto Networks Panorama is high. There is a pay-per-use model.

I rate the price of Palo Alto Networks Panorama a five out of ten.

I rate Palo Alto Networks Panorama a seven out of ten.

It works as a centralized management solution for Palo Alto Networks firewalls. It allows administrators to manage all firewalls from a single interface, reducing the time and effort required for configuration. Panorama also provides pre-configurations and allows for easy deployment of configuration rules to multiple firewalls. Administrators can also leverage Panorama to change smart IPS rules to Panorama IPS rules, allowing for customization and flexibility in managing security signatures. It also simplifies the process of performing upgrades and complex tasks, making it a valuable tool for efficient firewall management.

If a large company uses Panorama as a log collector, it may require setting up multiple local collector devices due to potential limitations in handling firewall logs. It would be beneficial to improve the capabilities of Panorama to handle logs more efficiently, potentially reducing the need for additional local collectors. Adding more predefined dashboards as features would enhance the monitoring and reporting capabilities. The iOPS tools, which are currently offered separately, could be integrated into Panorama to eliminate the need for an additional dashboard or GUI.

I have been working with it for nearly four years.

It is a stable and reliable solution.

They offer two types of support: Partner Enabled Support and Premium Support. With Partner Enabled Support, partners can open cases with distributors who then relay them to Palo Alto. This process can be time-consuming, leading to customer dissatisfaction. Premium Support allows customers to directly open cases with Palo Alto, bypassing the distributor, but it comes at a higher cost. The majority of high-level clients opt for Partner Enabled Support, despite its drawbacks.

Positive

Among the various high-level firewalls that we previously used, including Check Point and Cisco, Palo Alto Networks Panorama stands out for its stability and ease of configuration. It provides a user-friendly interface that simplifies the process of managing firewall rules. 

Configuring firewall rules is generally straightforward and user-friendly. Certain advanced tasks, such as setting up local collectors and changing log types or indexing can be challenging for end-users. In such cases, assistance from partner companies or Palo Alto Support may be required.

Palo Alto products are generally priced higher compared to their competitors. Its higher price is justified by the reliability, scalability, and extensive feature set that is offered. 

The suitability of Palo Alto products and their pricing depends on the size and the requirements of the company. It would not be a good fit for smaller companies with a limited number of firewalls. For larger companies with multiple clusters or complex configurations, Palo Alto products are highly recommended due to their comprehensive range of features and capabilities. I would rate it nine out of ten.

We provide Palo Alto Networks Panorama to customers in the education and government niches, for example, for state and defense accounts. The product is for logging and log management.

I found logging and management features the most valuable in Palo Alto Networks Panorama.

Another good feature of the product is that it lets you define global firewall policies and templates. For example, if you have standard procedures, you can create a single template and apply it to all your firewalls. This feature is attractive to many users.

I also like that Palo Alto Networks Panorama is easy to configure and manage.

Storage in Palo Alto Networks Panorama needs improvement.

My company also experienced deployment issues when the product was first installed, particularly when binding with the firewall. It's not as user-friendly because not everyone can deploy it without some knowledge.

Updating Palo Alto Networks Panorama was also a bit challenging when upgrading your firewall, so that's another area for improvement.

I've worked with Palo Alto Networks Panorama for the last three or four years.

Palo Alto Networks Panorama is a stable product, but sometimes, the patch creates some issues, so it's a nine out of ten.

Regarding scalability, Palo Alto Networks Panorama is a scalable solution. You can scale it whenever you want. You can add storage. Scaling it is easy, so it's a nine out of ten for me.

Palo Alto Networks Panorama technical support is good. Regarding response time, it depends if you're getting partner support or direct support from Palo Alto Networks.

Sometimes you need to wait a maximum of four hours to receive support, and sometimes, it just takes half an hour. It also depends on the type of ticket you open. If it's a critical ticket, you'll get a call from technical support within fifteen to twenty minutes.

I also like that Palo Alto Networks extended support to distributors, where you can raise a ticket directly with a distributor.

I've used AlgoSec, and compared to Palo Alto Networks Panorama, AlgoSec supports other OEM firewalls, which means you can configure Fortinet, Palo Alto, Cisco, and other firewalls on it. In contrast, Palo Alto Networks Panorama only supports Palo Alto Networks devices, which is a drawback.

Otherwise, if you compare Palo Alto Networks Panorama with other products, such as Fortinet and Checkpoint, feature-wise, Palo Alto Networks Panorama is more complete. In contrast, Checkpoint and Fortinet are only thirty to thirty-five percent complete.

If not for the OEM firewall restrictions, I'd rate Palo Alto Networks Panorama as ten out of ten compared to other products.

The initial setup for Palo Alto Networks Panorama could be pretty easy if you've had some training. It's not like you can go and do it and find it easy without a guide or training. Before implementing the product, you'll need at least one to two weeks of training because it'll be complicated to go hands-on without some Palo Alto Networks Panorama training.

Pricing for Palo Alto Networks Panorama is always high. If you're going to sell the product, you always have to talk about the technology because it should be about the solution rather than the price, or else you'll lose potential customers.

My company works with Palo Alto Networks Panorama, including other Palo Alto Networks solutions, such as MDR, NGFW, and SOAR.

My company is a system integrator rather than the end customer. My company provides and sells Palo Alto Networks Panorama to end customers.

Palo Alto Networks Panorama is deployed on-premises, particularly by customers in the government.

A state data center where my company deployed Palo Alto Networks Panorama had fifteen thousand to eighteen thousand users. The number of firewalls was eighty, with two Palo Alto Networks systems.

My rating for Palo Alto Networks Panorama is nine out of ten.