Palo Alto Networks Panorama Reviews

We require Palo Alto Networks Panorama to safeguard internet access for our users. Additionally, we need features such as URL filtering and sandboxing, among other useful functionalities.

The Palo Alto Networks Panorama was highly useful to us. However, it is important to consider that Palo Alto is a specific solution, and therefore one must be certain about their requirements before investing in it as it can sometimes be overburdening and expensive. Despite this, Palo Alto offers a plethora of features that can be useful if required. The product was great, and whenever there was a bug or issue, they released updates quickly. Additionally, their support was very good.

Feature-wise, Palo Alto Networks Panorama had a mix of everything. With the centralized view for the firewall, it was really convenient to have the same rule set for all. We could check everything from the logs, do some packet tracing, and more. In the beginning, we had BrightCloud as a database provider, but we eventually moved to Palo Alto Networks Panorama, which was also convenient. So, we can say that the ease of use was a big factor.

The pricing of the solution could be considered an area of improvement, as it is a comprehensive and feature-rich product that may include features that are not needed by some companies. Therefore, the solution should have a more competitive pricing structure.

I have been using Palo Alto Networks Panorama for three to four years. There are a lot of upgrades, so I don't clearly remember the version.

Stability-wise, I rate the solution a nine out of ten.

Scalability-wise, I rate the solution an eight out of ten. I may consider increasing the solution's usage.

I rate the technical support an eight out of ten.

Positive

In the beginning, the solution was hosted in a data center that was not owned by us but by Verizon. However, when we migrated to SD-WAN, it became cloud-based.

The infrastructure was managed by Verizon towards the end. Therefore, any issues or problems, as well as room modifications, were raised by us through a ticket, and they took care of everything related to the infrastructure. So, it wasn't something we had to deal with directly.

I have seen a return on the investment. But maybe we can see higher ROI with other solutions at the moment. So, we are a bit tight on budget now.

I would tell those planning to buy the product that if you really need those features and you are able to afford the price, go for it because it will probably be hard to get by any other product with the same features. Overall, I rate the product a nine out of ten.

We are using Palo Alto Networks Panorama for a firewall between the DMZ and the enterprise.

The most valuable feature of Palo Alto Networks Panorama is its ease of use.

The solution can improve by providing unique reports in relation to the function of which you choose the firewall to do.

I have been using Palo Alto Networks Panorama for three years.

We have used the solution for a long time and it has been operating steadily. We have not had issues.

I rate the scalability of Palo Alto Networks Panorama a seven out of ten. We are using the solution in enterprise companies. There are approximately 3,000 to 4,000 people using the solution.

We used the support for some hardware inquiries and for some issues. They were about to resolve the issues.

The initial setup of Palo Alto Networks Panorama is simple. The implementation is done in stages. The first stage, takes approximately three to four hours.

We have our own in-house team that does the implementation.

The price of Palo Alto Networks Panorama is expensive.

If the use case fits the solution then it will work very well.

I rate Palo Alto Networks Panorama eight out of ten.

Our primary use case is for layered firewalls and we are adding these firewalls to the panorama.

The most valuable item is centralization and we can get all of the router bases in a single window. 

I am observing that whenever pushing our configurations sometimes the configuration will not push properly and then we have to go to the individual firewall and save it again.

I have been using Palo Alto Networks Panorama for the past four years.

The stability is very good and once again I would rate it an eight out of ten.

The scalability is excellent. I would say on a scale of one to ten it rates an eight. We have around twenty who are using the solution.

Technical support is very good. From the time we do the initial ticket for assistance we see a response within the day.

The initial setup was done by the best through one of our senior network engineers.

The pricing is pretty average. On a scale of one to ten, I would rate it a five.

I would rate Palo Alto Networks Panorama a seven on a scale of one to ten.

We use the solution for long-term traffic blocks when our management needs to receive information on specific events or for theory testing. Panorama sits on the firewall and manages traffic blocking.

The solution is easy to use. 

The central firewall management could be better. 

I've been working with Panorama for two years. 

The solution is stable; we didn't have any downtime.

Our IT department has around four users who manage the solution, and another department has over ten end users.

We contacted technical support in Hong Kong, provided by a local partner of Panorama, and they aren't the best; there is room for improvement.

Neutral

Another division handled the initial setup, but they said the deployment should be easy as it doesn't require complex tasks. It's simple to open the software and configure the tool.

The solution is relatively cheap; I rate it four out of five for affordability. 

I evaluated another solution, but Panorama is easy to use and deploy, plus the performance is better. I can quickly install policies.

I rate the product seven out of ten. 

We are using Palo Alto Networks Panorama for security and access controls.

Palo Alto Networks Panorama has some bugs that could be fixed.

I have been using Palo Alto Networks Panorama for approximately one year.

Palo Alto Networks Panorama is stable.

The scalability of Palo Alto Networks Panorama is good.

We have less than 100 people using this solution in my organization.

I have used the support from Palo Alto Networks Panorama.

I rate the support from Palo Alto Networks Panorama an eight out of ten.

Positive

The initial setup of Palo Alto Networks Panorama is of a medium level of difficulty.

We did the implementation of the solution in-house.

There is a license needed to use Palo Alto Networks Panorama. The cost is not that important, what is important is meeting all the requirements and security features.

We decided to use Palo Alto Networks Panorama over other solutions because we have the strategy sheet which defines our requirements, and our requirements were mostly met. We have a standardized service we want to deliver when it comes to a firewall we use Palo Alto Networks Panorama, if we use load balancers, we use F5, and for networks, we use Cisco. We have certain things that are already defined as a criterion for us to follow.

My advice to others is if this solution fits their use case then they should use it.

I rate Palo Alto Networks Panorama an eight out of ten.

Palo Alto Networks Panorama has improved the way my company works, which is why my company uses it.

What I like about Palo Alto Networks Panorama is that it's stable and setting it up isn't complex.

My company's getting whatever it needs from Palo Alto Networks Panorama, but in the cloud, there's an issue with CPU management, and that's an area for improvement. Though the normal data traffic doesn't go through the management interface, whenever there's an increase in the throughput, CPU management becomes high. If you increase the load, CPU management spikes, and it's what needs to be taken care of in Palo Alto Networks Panorama.

I've been using Palo Alto Networks Panorama for the past four years.

Palo Alto Networks Panorama has good stability. I didn't see any instability from it, though at times, the CPU goes high in terms of usage, and that's what you need to take care of.

Palo Alto Networks Panorama is a scalable solution.

Technical support for Palo Alto Networks Panorama, in my experience, was initially good, but now the wait time is longer. My company has a dedicated account manager, so it gets support, but in general, the response time is longer.

The initial setup for Palo Alto Networks Panorama was straightforward. I didn't see any complexity. It was a normal firewall configuration. I haven't done any new deployment of Palo Alto Networks Panorama, but in the cloud environment, it didn't take much time for me, and you can complete a setup within one to two hours.

We implemented Palo Alto Networks Panorama through a vendor team by Palo Alto, specifically for the on-premises deployment, to migrate from Check Point to Palo Alto Networks Panorama, but in the cloud environment, as it is a VM, we did it ourselves.

Palo Alto Networks Panorama is deployed everywhere, particularly in the public cloud and on-premises as well.

My company is just a customer of Palo Alto Networks Panorama, but because it's a big company, it has a dedicated account manager in Palo Alto.

My company uses the solution extensively. There are more than six Panoramas. Forty to fifty firewalls are managed currently through Palo Alto Networks Panorama.

I'm rating Palo Alto Networks Panorama nine out of ten. It's a good solution. What would make my rating a ten is if the CPU management spike issue was addressed and if the delayed response of technical support was addressed as well. A few years ago, the response time from support was immediate, but now, there's a delay with the response, even though my company has a dedicated account manager from Palo Alto Networks Panorama, and this makes you think about a midsized company with no account manager in terms of how much time it gets a response from Palo Alto support.

We are a cybersecurity business, so we are a Palo Alto reseller and integrator. We also use Palo Alto to run our firewalls in our own environment. 

It's really the central management component that helps us. From a configuration point of view, when we are implementing it for large organizations where the customer owns a hundred firewalls, it's just easy to manage them all at one central location. I think that's probably one of the best features from a visibility component.

Price is probably one of the biggest things that we struggle with, specifically with Palo, and that's across their whole portfolio. Also, the tech support could be better.

I have been working with this solution for about five years.

The solution is very stable.

The solution is easy to scale.

On a scale of one to five, I would rate the technical support as a four. 

Positive

The setup process is simple and straightforward. 

If I were to rate the pricing of Palo on a scale of one to five, with one being really high and five being a good, reasonable price, I would rate Palo as a three.

We generally compare Palo Alto with the offerings from Check Point because they both seem to have the majority of the market share here in my region.
From a stability point of view, I think Panorama is better. Check Point is struggling with their current software releases along those lines, and Panorama is very good at releasing new features along those lines. Palo is a lot faster than a lot of the competitors on the market.

I would rate Panorama as an eight out of ten.

We use this solution because it provides us with a consistent security profile no matter the location. Regardless of users, we use the same configuration. 

We also use Panorama for management. Currently, all of our users are working from home — this solution has helped us manage everything. 

Over the next four years, we are planning on moving all of our data centers onto the cloud.  

Before I joined this organization, they experienced some issues when trying to set up zone protection parameters. Last week I applied a zone protection profile; for each and every branch, I had to apply a zone protection profile or modify existing metrics — I needed to physically go to each branch. When we originally deployed Panorama, we were managing the firewalls individually. After implementing all those firewalls and changing all of the templates, it's really hard to modify them. 

You can't just modify them with a single click, you need to physically go to each individual branch and make the changes yourself — we can't directly seal all of the fireworks. This needs to be improved. 

With version 9.1, when configuring it, if something goes wrong, then it reverts back to your original settings automatically. This is a nice feature but it's not available on the standard firewalls. If we didn't have Panorama and I was setting up some remote Palo Alto firewalls, after implementing my configurations, if I were to lose the configurations then I would lose firewall access. This isn't the case with other firewalls like Cisco and Juniper SRX where you can just put in a reminder in the last 10 minutes. 

I have been using Palo Alto Networks Panorama for the past five years.

Besides the odd bug, Panorama is stable. From a management point of view, it's good. Even though we now have 25 firewalls, with a single click, we can add and submit a request. With a single click, we can apply changes to all 25 firewalls. Upgrading our remote locations, the firewalls, logs, and the reporting is all very easy. We can easily add more power and stability, it's nice.

GlobalProtect is a great extension that you can add on. If something goes wrong with our cloud solution, then it will automatically fall back to our local physical firewalls across the globe. We have four different locations that GlobalProtect automatically connects to. At the moment, our company is expanding so we are adding more clients. 

The technical support is pretty good. The best part about Palo Alto is that you can find answers with a simple Google search. Compared to other vendors, all of their technical data is online — for all of their solutions. Still, sometimes we prefer to use support. Sometimes it takes time as their technical team has to regenerate our issues in their lab, etc. 

The initial setup can be complex. As I mentioned before, making modifications is very difficult. Before implementing, you need to plan carefully.

Our engineer made some mistakes when he was setting it up; we still experience some complications due to that as everything is already in place and we can't change it. 

Licenses are available on a one to three-year basis. If you go for a one-year license, you won't get much of a discount. We have a three-year license for all of our firewalls. Currently, we have 25 firewall licenses.

Currently, we have around 20 TB of data. We are in the process of upgrading our licenses because we are adding more and more files.

The price of the licenses could be lower. Still, because we have Panorama with 25 firewalls, Palo Alto gives us a good discount. 

I would definitely recommend Panorama to others. Compared to all of the other firewall vendors, Palo Alto is very secure. Personally, I'd say it's the best firewall vendor on the market. When combined with WildFire, it's highly secure; just make sure you configure it properly as there are a lot of viruses out there. 

Overall, on a scale from one to ten, I would give Panorama a rating of nine.