Palo Alto Networks Panorama Reviews

We are using Palo Alto Networks Panorama for a single pane of glass view of our network. 

Palo Alto Networks Panorama provides many features, such as alerts, traffic monitoring, and logs.

Sometimes in Palo Alto Networks Panorama, we receive issues where it is overloaded and unresponsive. We have issues with accessing the devices due to a slow response from Panorama.

Palo Alto Networks Panorama should be more robust and resilient. 

I have been using Palo Alto Networks Panorama for approximately two years.

The stability of Palo Alto Networks Panorama is good.

Palo Alto Networks Panorama is scalable.

We have approximately 250,000 users using this solution.

We have a technical support manager from Palo Alto Networks Panorama but their response time could be faster.

We previously used Cisco ASA and we switched to Palo Alto Networks Panorama because it is a superior solution.

The initial installation of Palo Alto Networks Panorama is straightforward and the process takes a couple of hours.

We used an integrator to do the implementation of Palo Alto Networks Panorama.

We have four to five engineers that support the solution.

There is a license required to use this solution and it is paid annually.

I would recommend this solution to others.

I rate Palo Alto Networks Panorama an eight out of ten 

We use this solution because it provides us with a consistent security profile no matter the location. Regardless of users, we use the same configuration. 

We also use Panorama for management. Currently, all of our users are working from home — this solution has helped us manage everything. 

Over the next four years, we are planning on moving all of our data centers onto the cloud.  

Before I joined this organization, they experienced some issues when trying to set up zone protection parameters. Last week I applied a zone protection profile; for each and every branch, I had to apply a zone protection profile or modify existing metrics — I needed to physically go to each branch. When we originally deployed Panorama, we were managing the firewalls individually. After implementing all those firewalls and changing all of the templates, it's really hard to modify them. 

You can't just modify them with a single click, you need to physically go to each individual branch and make the changes yourself — we can't directly seal all of the fireworks. This needs to be improved. 

With version 9.1, when configuring it, if something goes wrong, then it reverts back to your original settings automatically. This is a nice feature but it's not available on the standard firewalls. If we didn't have Panorama and I was setting up some remote Palo Alto firewalls, after implementing my configurations, if I were to lose the configurations then I would lose firewall access. This isn't the case with other firewalls like Cisco and Juniper SRX where you can just put in a reminder in the last 10 minutes. 

I have been using Palo Alto Networks Panorama for the past five years.

Besides the odd bug, Panorama is stable. From a management point of view, it's good. Even though we now have 25 firewalls, with a single click, we can add and submit a request. With a single click, we can apply changes to all 25 firewalls. Upgrading our remote locations, the firewalls, logs, and the reporting is all very easy. We can easily add more power and stability, it's nice.

GlobalProtect is a great extension that you can add on. If something goes wrong with our cloud solution, then it will automatically fall back to our local physical firewalls across the globe. We have four different locations that GlobalProtect automatically connects to. At the moment, our company is expanding so we are adding more clients. 

The technical support is pretty good. The best part about Palo Alto is that you can find answers with a simple Google search. Compared to other vendors, all of their technical data is online — for all of their solutions. Still, sometimes we prefer to use support. Sometimes it takes time as their technical team has to regenerate our issues in their lab, etc. 

The initial setup can be complex. As I mentioned before, making modifications is very difficult. Before implementing, you need to plan carefully.

Our engineer made some mistakes when he was setting it up; we still experience some complications due to that as everything is already in place and we can't change it. 

Licenses are available on a one to three-year basis. If you go for a one-year license, you won't get much of a discount. We have a three-year license for all of our firewalls. Currently, we have 25 firewall licenses.

Currently, we have around 20 TB of data. We are in the process of upgrading our licenses because we are adding more and more files.

The price of the licenses could be lower. Still, because we have Panorama with 25 firewalls, Palo Alto gives us a good discount. 

I would definitely recommend Panorama to others. Compared to all of the other firewall vendors, Palo Alto is very secure. Personally, I'd say it's the best firewall vendor on the market. When combined with WildFire, it's highly secure; just make sure you configure it properly as there are a lot of viruses out there. 

Overall, on a scale from one to ten, I would give Panorama a rating of nine. 

We use the solution for segregation. We also use it as a gateway in order to do URL filtering on the DNI as a security measure. We use the product's global protective VPN as well. 

The application ID, this kind of technology, has a very high-level check. It makes everything more secure for your enterprise network. Otherwise, fake applications can sneak in. 

If you're using application ID, they check the high side, the traffic, and they analyze everything. They see if it's a normal application. They're working closely with each vendor, to make it easy to identify applications. For the hackers or malicious traffic, they can see it and block it. 

I like the user ID and the application ID as it's easy to identify the popular applications and the EZT does the security checking in regards to the user and the application ID.

The initial setup is very easy.

The solution is easy to manage. It has a good interface as well.

The solution is stable.

The product can scale.

The solution offers good integration potential.

While Palo Alto is the leading firewall worldwide, it's so pricey. Other products like Checkpoint still do the job, and yet it's way cheaper than Palo Alto. The solution is extremely expensive. You can integrate it with other Palo Alto products, however, it ends up being too much.

Palo Alto prefers the VM version. However, for the VM level, often we have a migration from one host, VM host, to another host, and then the network jobs. And they're not fully redundant. With VM, the purpose is easy migration from one host to another one. That's the purpose of VM in play, however, if you want to have high availability or redundancy, you have to purchase two licenses - one on one host, another one on another host - and it costs a lot of money to do that. 

Technical support could be better.

I've used the solution for about five to seven years at this point.

It is a stable solution. With the cloud, you don't even touch the physical box at all. However, for the traditional network guests, I like my stuff to be reliable. That's why I don't like the VM migrating from one host to another host. That's why I'm in the process of converting the VM back to the physical box using redundancy. That will be the network solution. I want my network available 24/7. 

The solution is quite scalable.

We have about 150 people using the product currently.

Support is awesome. However, it can depend. When you get a ticket and you take it to the proper person, they can give you a solution really quick, and the support is really good. That said, sometimes, if you are not lucky, you create a ticket and a salesperson or specialist runs it to a different person. Sometimes it takes a long time. Sometimes they make you do a lot of the work and ask you to send them reports or check certain things. If they run the ticket to the proper person, I can resolve the problem in 10 minutes. If they run my ticket to some other person, maybe it takes a whole day or two and I don't have time to play around.

I'd rate it as average, at maybe a five out of ten in terms of the service level you get in general.

I previously used Juniper. I have experience with Cisco ASA as well. 

Currently, I use Microsoft Defender for my endpoint protection.

I switched when Palo Alto turned into the top firewall management solution. I did do research.

From the GRI management port, it's easier than Cisco ASA. 

The solution is very easy to set up. I've been working for many years on this. I know the whole process is easy to start with some simple logarithmic management It's easy to manage. 

The deployment is fast. It usually takes about a day. On the first day, you get the management running on the UI. On the second day you need to get the traffic going through the certificate, and to do some proper security policies. That's all. Yes. To do it in one day is just a one-man job.

I manage the solution myself and maintain it every two months or so. Of course, if there are any issues in between these maintenance events, I also work on them.

I did the implementation myself, however, five or seven years ago, I used a consultant and learned from him. I've likely done 20 or so firewalls myself at this point.

The issue with Palo Alto is that the price is almost double other products such as Checkpoint, or Fortinet. There's no reason you price yourself to be double other brands.

I just did a call for renewing my license. I requested two redundancy units. The price, which was all-inclusive with WiFi, a VPN solution, a global VPN, et cetera - all of them bundled together, for two units, over three years, was $81,000.

You can buy the hardware only and each box is not even $10,000. It's only $8,000 for the unit itself. However, then you are charged a three-year license at $81,000.

I'm just a customer.

I'm using the latest version of the solution.

I would rate the solution at an eight out of ten.

Palo Alto Networks Panorama is similar to Cisco FMC, for centralized management and monitoring of multiple Palo Alto firewalls. You can push your configuration from Palo Alto Networks Panorama to all your Palo Alto Networks firewalls. You then receive different data reports, threat reports, threat logs, and system logs. You don't need to log into each firewall to get that information or configure it because you can see or do it all in Palo Alto Networks Panorama. If there is any issue or link failure, you'll find that information on Palo Alto Networks Panorama, so the product is best for the centralized management of firewalls.

For a few projects, we used Palo Alto Panorama to manage the firewalls.

A valuable feature of Palo Alto Networks Panorama is reporting because it gives you different reports on data, logs, and threats. It has easy policy management and control, NAT, PBF, decryption, and visibility.

I also like the centralized firewall management feature of the product.

The technical support for Palo Alto Networks Panorama is responsive.

A bottleneck in Palo Alto Networks Panorama is the licensing. The pricing and licensing model for the product is expensive and can be complicated, or it could be because I'm more familiar with Cisco licensing, which I find brilliant and easy, compared to Panorama licensing, which could be hell.

Another area for improvement in Palo Alto Networks Panorama is report generation.

It is expensive and suitable mostly in big enterprise environment.

I have been using Palo Alto Networks Panorama for nine years.

It is stable.

It is a scalable solution.

The technical support team for Palo Alto Networks Panorama is very responsive. The support staff will call you even after the case is closed, asking you how the support was and that he hopes the same issue doesn't resurface. Panorama support is excellent.

Positive

I found the initial setup for Palo Alto Networks Panorama easy.

Palo Alto Networks Panorama is more expensive than its counterpart Cisco FMC, although I have some clients who don't care about the budget but care more about extra features.

Recently, my company upgraded the version of Palo Alto Networks Panorama for one of the clients, version 10.0.

If you are using Palo Alto Networks Panorama for the first time, I'll advise you not to use it if you only have one to two firewalls or if you only have a small environment. Better use the product if you have four to six firewalls and want centralized management.

I'll also tell you that Palo Alto Networks Panorama requires a higher level of technicality, so you must study a lot before using it. It would be best to familiarize yourself with licensing, threat protection, decryption policies, app override, DoS protection, etc. Still, I can say that Palo Alto Networks Panorama is an excellent product to use.

My rating for the product is eight out of ten.

I'm a customer of Palo Alto Networks Panorama.

We require Palo Alto Networks Panorama to safeguard internet access for our users. Additionally, we need features such as URL filtering and sandboxing, among other useful functionalities.

The Palo Alto Networks Panorama was highly useful to us. However, it is important to consider that Palo Alto is a specific solution, and therefore one must be certain about their requirements before investing in it as it can sometimes be overburdening and expensive. Despite this, Palo Alto offers a plethora of features that can be useful if required. The product was great, and whenever there was a bug or issue, they released updates quickly. Additionally, their support was very good.

Feature-wise, Palo Alto Networks Panorama had a mix of everything. With the centralized view for the firewall, it was really convenient to have the same rule set for all. We could check everything from the logs, do some packet tracing, and more. In the beginning, we had BrightCloud as a database provider, but we eventually moved to Palo Alto Networks Panorama, which was also convenient. So, we can say that the ease of use was a big factor.

The pricing of the solution could be considered an area of improvement, as it is a comprehensive and feature-rich product that may include features that are not needed by some companies. Therefore, the solution should have a more competitive pricing structure.

I have been using Palo Alto Networks Panorama for three to four years. There are a lot of upgrades, so I don't clearly remember the version.

Stability-wise, I rate the solution a nine out of ten.

Scalability-wise, I rate the solution an eight out of ten. I may consider increasing the solution's usage.

I rate the technical support an eight out of ten.

Positive

In the beginning, the solution was hosted in a data center that was not owned by us but by Verizon. However, when we migrated to SD-WAN, it became cloud-based.

The infrastructure was managed by Verizon towards the end. Therefore, any issues or problems, as well as room modifications, were raised by us through a ticket, and they took care of everything related to the infrastructure. So, it wasn't something we had to deal with directly.

I have seen a return on the investment. But maybe we can see higher ROI with other solutions at the moment. So, we are a bit tight on budget now.

I would tell those planning to buy the product that if you really need those features and you are able to afford the price, go for it because it will probably be hard to get by any other product with the same features. Overall, I rate the product a nine out of ten.

We are using Palo Alto Networks Panorama for a firewall between the DMZ and the enterprise.

The most valuable feature of Palo Alto Networks Panorama is its ease of use.

The solution can improve by providing unique reports in relation to the function of which you choose the firewall to do.

I have been using Palo Alto Networks Panorama for three years.

We have used the solution for a long time and it has been operating steadily. We have not had issues.

I rate the scalability of Palo Alto Networks Panorama a seven out of ten. We are using the solution in enterprise companies. There are approximately 3,000 to 4,000 people using the solution.

We used the support for some hardware inquiries and for some issues. They were about to resolve the issues.

The initial setup of Palo Alto Networks Panorama is simple. The implementation is done in stages. The first stage, takes approximately three to four hours.

We have our own in-house team that does the implementation.

The price of Palo Alto Networks Panorama is expensive.

If the use case fits the solution then it will work very well.

I rate Palo Alto Networks Panorama eight out of ten.

We use the solution for long-term traffic blocks when our management needs to receive information on specific events or for theory testing. Panorama sits on the firewall and manages traffic blocking.

The solution is easy to use. 

The central firewall management could be better. 

I've been working with Panorama for two years. 

The solution is stable; we didn't have any downtime.

Our IT department has around four users who manage the solution, and another department has over ten end users.

We contacted technical support in Hong Kong, provided by a local partner of Panorama, and they aren't the best; there is room for improvement.

Neutral

Another division handled the initial setup, but they said the deployment should be easy as it doesn't require complex tasks. It's simple to open the software and configure the tool.

The solution is relatively cheap; I rate it four out of five for affordability. 

I evaluated another solution, but Panorama is easy to use and deploy, plus the performance is better. I can quickly install policies.

I rate the product seven out of ten. 

Palo Alto Networks Panorama has a lot of features.

The price of Palo Alto Networks Panorama could be better.

I have been using Palo Alto Networks Panorama for approximately four years.

Palo Alto Networks Panorama is stable.

The scalability of Palo Alto Networks Panorama is good. We have middle to large enterprises using this solution.

The technical support is very good and they are at the top of the class.

If the customer doesn't have the budget, I recommend Fortinet. It is not the same level as Palo Alto Networks Panorama, but for a budget, it is an advantage. Check Point is a little bit complex, compared to Palo Alto. If the customer is looking for the technical specifications then Palo Alto Networks Panorama is the best. If the customer is on a budget, there are alternatives.

The initial setup of Palo Alto Networks Panorama is easy and takes approximately one day.

Palo Alto Networks Panorama is a more expensive solution than competitors. They should lower the price to stay competitive.

All my clients are happy and satisfied with the solution. We can strongly recommend it to others.

I rate Palo Alto Networks Panorama a nine out of ten.