What is our primary use case?
Panorama is a management server that is used to manage the Palo Alto firewalls.
We have almost 20 firewalls in our environment managed by this particular server. Panorama is an appliance, it's not a firewall. It is a management server, which is used to manage or push the policies. If you want to install a policy on the firewall, or you want to allow legitimate traffic, then you leverage this management server.
How has it helped my organization?
It's helped with the centralization of policies and installation. It's helped us do everything in one place instead of one at a time.
What is most valuable?
In Panorama, installing the policy, and pushing the policy, it's quite seamless.
It is a centralized management tool. Instead of logging into each firewall and configuring it or deploying the policies, it's quite easy as everything is in one place. We can push the policy and install the policies centrally instead of individually on each firewall.
In order to push a policy via Panorama, we need to ensure that the firewall is syncing with the management server. I have hardly found any post-upgrade issue with the Panorama management server or the Palo Alto firewall. They are never out of sync.
The initial setup is straightforward.
It's scalable.
The solution is stable.
What needs improvement?
The inbuilt RAM is quite low. If you are increasing the number of firewalls and you want to get this managed via this management server, there are some performance issues. The cost of this product is more. However, the resources they have provided, the inbuilt resources, are less.
The pricing is quite high.
For how long have I used the solution?
I've been using the solution for more than ten years.
What do I think about the stability of the solution?
It is a stable solution. There are no bugs or glitches. It doesn't crash or freeze. It is reliable.
What do I think about the scalability of the solution?
We have approximately 20 firewalls, which is integrated with Panorama, and it's doing pretty good.
This solution is like the backbone of inbound and outbound services.
We have found the solution to be scalable.
In terms of scalability, it should be able to manage all the firewalls. That said, you need to consider capacity planning down the line for the number of resources, like the CPU memory, if it is low. How many resources are required to be increased to manage these number of firewalls is determined. Capacity planning definitely is required if you're looking for a scalable solution.
Right now, we have no plans to increase usage. We might not look at any increase until five or six years later.
How are customer service and support?
Technical support has been very good.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Cisco does have this centralized management feature as well. They have an ASDM in the Cisco firewall, which is nothing more than a centralized management server. Even Nokia and Check Point have management servers.
Palo Alto is never out of sync with Panorama. However, I find I have issues with Check Point and syncing. We often need to troubleshoot in those scenarios.
We have Fortinet firewalls. Fortinet is a market leader in terms of Gartner metrics. We have Check Point firewalls as well. That said, Palo Alto is more into the cyber security solution. Everyone is following the footprints of Palo Alto as they were the first to imagine the industry, provide the necessary cybersecurity solutions and next-generation firewalls, and innovate on everything.
How was the initial setup?
The setup itself is very simple and straightforward. It's not overly complex.
In terms of maintenance, in terms of security, we do require additional resources. Once the security infrastructure is compromised, it'll need a business outage. So we require additional resources in the firewall technology.
What about the implementation team?
The deployment was handled in-house.
What was our ROI?
We have definitely seen an ROI.
What's my experience with pricing, setup cost, and licensing?
When it comes to pricing, compared to the OTC and MRC values, it's really high. They are the market leaders and due to their monopoly, whatever they will demand, we have to pay.
I would rate it five out of five in terms of value for money, however.
Which other solutions did I evaluate?
I've looked at almost every other product over the last 15 years. However, Palo Alto offers the best cybersecurity solutions.
What other advice do I have?
Palo Alto definitely a market leader in terms of firewall technology.
They have good features.
I'd rate the solution ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.