Founder at a tech services company with 51-200 employees
Reseller
Intuitive, useful workflow automation, and helpful technical support
Pros and Cons
  • "The telemetry visibility is really good as well as the automated workflows for creating policies. The overall solution is quite intuitive to use."
  • "The solution could improve by having a true single pane of glass environment for unified management. At the present time, you still have to use three or four different solutions to bring everything together."

What is our primary use case?

We have a managed services offering, which we give to our clients where we can monitor the different database applications and environments on their behalf. We bundle a service between Palo Alto Panorama and Palo Alto BMCDs, as a set of security controls for them.

What is most valuable?

The telemetry visibility is really good as well as the automated workflows for creating policies. The overall solution is quite intuitive to use.

What needs improvement?

The solution could improve by having a true single pane of glass environment for unified management. At the present time, you still have to use three or four different solutions to bring everything together.

For how long have I used the solution?

I have been using Palo Alto Networks Panorama for approximately two years.

Buyer's Guide
Palo Alto Networks Panorama
April 2024
Learn what your peers think about Palo Alto Networks Panorama. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
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What do I think about the stability of the solution?

We have not had any major bugs. However, there have been unexpected restarts and a memory leak a while ago, but nothing that the vendor did not fix in a few days.

What do I think about the scalability of the solution?

The solution is easy to scale.

We have approximately 50 people using the solution in my organization.

How are customer service and support?

The support was able to help us with the issues we were having. They are very good.

How was the initial setup?

The initial setup is somewhat straightforward, you most likely will need assistants.

What about the implementation team?

You will need managed services or an IT professional to do the implementation.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive and could be cheaper.

What other advice do I have?

When implementing Palo Alto Networks Panorama with solutions you might require professional services.

I rate Palo Alto Networks Panorama a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Network Security Engineer at a tech vendor with 51-200 employees
Real User
Stable with a good user interface but could have better security updates
Pros and Cons
  • "Technical support is helpful and knowledgeable."
  • "The product does need a bit of configuration. It's not quite ready to go out of the box."

What is most valuable?

Via the management display, you can actually manage multiple firewalls within it. We have multiple sites and are able to manage multiple firewalls very well.

The initial setup was straightforward.

The solution scales well.

The product has been quite stable so far.

Technical support is helpful and knowledgeable.

The user interface is pretty good.

The pricing of the product is fair. It's not too high.

What needs improvement?

The product does need a bit of configuration. It's not quite ready to go out of the box.

The solution could do a bit more with its security updates. Palo Alto in general could be a bit more secure.

Support is pretty good, however, they could always be a bit faster and more responsive.

For how long have I used the solution?

I've been using Palo Alto products for three years and Panorama for about one year. 

What do I think about the stability of the solution?

The solution is very stable. We didn't have any issues with crashes or freezing. There aren't bugs or glitches. It works well.

What do I think about the scalability of the solution?

The solution can scale if you need it to.

We have multiple sites. We have ten to 20 branches across India.

How are customer service and technical support?

Technical support is pretty good. they have good engineers on their side. They are very helpful and they follow up. We're very satisfied with their level of support.

How was the initial setup?

The installation process took several steps. First of all, we needed to do all the media files. I basically just downloaded the media files from the folder. Then we deployed into the VM. We added a management tool in Palo Alto. After that, we needed to ensure that the Palo Alto and Panorama were using the correct serial number, and we needed to set up a template to get a US2. We then purchased a warranty and listed the policies from the Panorama to Palo Alto. 

I'm not quite sure how long the full deployment took.

What's my experience with pricing, setup cost, and licensing?

The solution isn't too expensive. It's reasonable, especially if you compare it to other options on the market.

What other advice do I have?

We are Palo Alto partners.

I believe I am using a variation of version nine from Panorama. I've deployed the solution on a virtual machine, however, I've never deployed it to the cloud.

I'd recommend the solution to others.

Overall, I would rate it at a seven on a scale from one to ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Palo Alto Networks Panorama
April 2024
Learn what your peers think about Palo Alto Networks Panorama. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,924 professionals have used our research since 2012.
Chief Cloud Architect at a tech services company with 1,001-5,000 employees
Real User
Operate more efficiently with fewer errors in security measures
Pros and Cons
  • "Palo Alto technical support is excellent."
  • "The compliance features are very effective at identifying things that need to be properly hardened."
  • "Networks Panorama has improved our organizational security"
  • "This would be a better solution if it were more tightly integrated with the firewalls."

What is our primary use case?

We are using it to manage the configuration of the firewall to validate that the environment is properly hardened (i.e., vulnerabilities are minimized).  

How has it helped my organization?

Networks Panorama has improved our organization by allowing us to operate more efficiently and make sure that fewer errors are made in our security setup and choices.  

What is most valuable?

The most valuable feature in my opinion is the compliance capabilities that help us meet defined requirements. These features are very effective at identifying things that need to be properly hardened.  

What needs improvement?

I would like to see Networks Panorama more integrated into the firewall solutions rather than being a separate component. This would be helpful so that we can do rule-based change management for the firewall through it as well.  

For how long have I used the solution?

I have been using Palo Alto Networks Panorama for about nine months.  

What do I think about the stability of the solution?

I think that Networks Panorama has been a very stable solution.  

What do I think about the scalability of the solution?

I have not had any issues in working with the scalability of the product. We have about five users who are primarily IP security that work directly with the product. The number of users is not a problem. The scalability obviously has to do with applying the product to the architecture.  

How are customer service and technical support?

My experience with Palo Alto technical support has been excellent.  

How was the initial setup?

The installation and setup are very straightforward.  

What's my experience with pricing, setup cost, and licensing?

The pricing model is reasonable for this class of solutions.  

What other advice do I have?

Implementing Palo Alto Panorama is something I would strongly recommend for people who are considering it that have a need for this kind of security solution. It makes your life a lot easier in building a robust security response.  

On a scale from one to ten (where one is the worst and ten is the best), I would rate this product overall as a nine-out-of-ten. If they fix the integration, that would bring it up pretty much right to a ten-of-ten at least for now.  

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Regional Manager, Management Information Systems at a wellness & fitness company with 501-1,000 employees
Real User
Provides great centralized management which saves us time
Pros and Cons
  • "Centralized management is a valuable feature."
  • "Lacking in speed and reliability."

What is our primary use case?

We use the solution to manage the several Palo Alto firewalls we have. We are customers of Palo Alto and I'm an information systems and security manager.

What is most valuable?

I think the centralized management is a valuable feature because you can set corporate wide policies and push it out to all the firewalls without touching each one. 

What needs improvement?

I'd like to see improvement in the speed and reliability of the solution. They're the two things most important to me right now. 

For how long have I used the solution?

I've been using the solution for the past 18 months. 

What do I think about the stability of the solution?

The solution always runs but the problems we have occur when we make changes. Sometimes the results are not what we expected. Sometimes you make changes in the software and then you push it to the firewalls. Theoretically, you should be able to make the changes and push at the same time but we have found that we have to save them first and then push. After that it usually works. That process could be simplified. We have two people using the solution.

What do I think about the scalability of the solution?

I can't speak to the scalability of the solution. 

How was the initial setup?

We hired a consultant for the initial setup. None of our staff are firewall engineers. We're more like firewall administrators and our environment is quite complex. 

What other advice do I have?

I would rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Information Security Architect at Integrity360
Real User
100% stable, easy to install, and allows us to manage a large number of firewalls from a single point
Pros and Cons
  • "The ability to manage a large number of firewalls from a single point is most valuable."
  • "Its scalability can be improved. It is too expensive to scale it in the way Palo Alto wants us to scale. Scalability is one of the main reasons why our customer is looking for alternatives. It is too expensive to scale. Its redundancy also requires improvement, but it seems that in the latest version, redundancy is improved, and you can have more than two devices in an HA pair. So, they are heading in that direction. It would be good if they combine their dynamic list functionality in a much better way with Panorama and include it as out-of-the-box functionality. Palo Alto supports the dynamic list functionality for some basic threats, but there is a lot of scope for improvement."

What is most valuable?

The ability to manage a large number of firewalls from a single point is most valuable.

What needs improvement?

Its scalability can be improved. It is too expensive to scale it in the way Palo Alto wants us to scale. Scalability is one of the main reasons why our customer is looking for alternatives. It is too expensive to scale.

Its redundancy also requires improvement, but it seems that in the latest version, redundancy is improved, and you can have more than two devices in an HA pair. So, they are heading in that direction.

It would be good if they combine their dynamic list functionality in a much better way with Panorama and include it as out-of-the-box functionality. Palo Alto supports the dynamic list functionality for some basic threats, but there is a lot of scope for improvement.

For how long have I used the solution?

I have been using this solution for almost nine years.

What do I think about the stability of the solution?

It is 100% stable.

What do I think about the scalability of the solution?

It is too expensive to scale, which is one of the main reasons why our customer is looking for alternatives.

How was the initial setup?

Its initial setup is straightforward. If you have a basic knowledge of Palo Alto Networks, you will be able to spin it up.

What other advice do I have?

I would recommend this solution. It is the best in the class.

I would rate Palo Alto Networks Panorama a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Executive Manager at a financial services firm with 1,001-5,000 employees
Real User
Makes centralized management of their firewalls much easier
Pros and Cons
  • "The most valuable feature is WildFire."
  • "There is room for improvement in the integration within endpoint detection. They need to do some integration between endpoints and the firewalls."

What is our primary use case?

We use it for centralized management of all their firewalls.

We're using it on-prem.

What is most valuable?

The most valuable feature is WildFire.

What needs improvement?

There is room for improvement in the integration within endpoint detection. They need to do some integration between endpoints and the firewalls.

They also need to add a mobile version for product so we can access the interface easily.

For how long have I used the solution?

We have been using Palo Alto for two years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

It's scalable because it's running on VMs.

Between users and admins, we have up to 5,000 people on this product.

How are customer service and technical support?

Technical support is very good.

Which solution did I use previously and why did I switch?

We use different solutions but the interface from Panorama is much easier for management.

How was the initial setup?

The initial setup was straightforward.

What other advice do I have?

I would recommend this solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
VP of IT at a tech services company with 51-200 employees
Real User
Reliable, easy to install, with good support
Pros and Cons
  • "It's a reliable solution."
  • "It could be more secure."

What is our primary use case?

Palo Alto Networks Panorama is a centralized monitoring solution that can monitor remote locations, firewalls, configuration management, and patch updates on a single dashboard.

We are system integrators. We deploy solutions for our client base.

What is most valuable?

It's a reliable solution.

What needs improvement?

It could be more secure.

For how long have I used the solution?

I have been using Palo Alto Networks Panorama for more than five years.

We are using the latest version.

What do I think about the stability of the solution?

Palo Alto Networks Panorama is a stable product.

What do I think about the scalability of the solution?

It's a scalable solution. We have more than 50 customers in our organization.

How are customer service and technical support?

Technical support is very good.

How was the initial setup?

The installation of Palo Alto Networks Panorama is straightforward.

The deployment time is based on the client's input. The deployment can take one day, and two days for testing.

We have more than 20 engineers to maintain more than 50 locations.

What other advice do I have?

I would recommend this solution to other users who are interested in using it.

I would rate Palo Alto Networks Panorama a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Lead Consultant at a tech services company with 1-10 employees
Real User
Straightforward to install, with good logging and reporting, and nice support
Pros and Cons
  • "All of the reports and events from different locations can be managed centrally."
  • "Aside from pricing, I don't have any issues with Panorama."

What is our primary use case?

We are a solution provider and one of the Palo Alto products that we implement for our clients is Panorama. This product is a management solution for cloud firewalls.

It is a central management and logging system.

What is most valuable?

When a customer has many locations and they would like to push policies to all of the firewalls from one central location, Panorama is the product that enables customers to do this. They can configure templates and push them out to all locations. This makes it easy to manage.

All of the reports and events from different locations can be managed centrally.

What needs improvement?

Aside from pricing, I don't have any issues with Panorama.

For how long have I used the solution?

We have been dealing with Panorama for more than five years.

What do I think about the stability of the solution?

The product is stable and I haven't faced many issues with it.

What do I think about the scalability of the solution?

Panorama is a scalable solution.

How are customer service and technical support?

The technical support is nice.

How was the initial setup?

With respect to deployment, they have both the virtualized product as well as the offline version. The initial configuration might take two to three hours, with an additional hour for configuration. I would budget four hours in total.

What's my experience with pricing, setup cost, and licensing?

The price of Panorama is expensive.

What other advice do I have?

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Palo Alto Networks Panorama Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Palo Alto Networks Panorama Report and get advice and tips from experienced pros sharing their opinions.