Panorama is very easy, easy to administrate, and easy to control.
Advisor - Network and IT security consultant at a manufacturing company with 10,001+ employees
Easy to administrate and easy to control
Pros and Cons
- "Panorama is very easy, easy to administrate, and easy to control."
- "It's difficult to implement."
What is most valuable?
What needs improvement?
It's difficult to implement.
For how long have I used the solution?
I have been using Palo Alto Networks Panorama for approximately five years.
What do I think about the stability of the solution?
Palo Alto is very stable and is a great global solution.
Buyer's Guide
Palo Alto Networks Panorama
December 2025
Learn what your peers think about Palo Alto Networks Panorama. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
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What do I think about the scalability of the solution?
There are more than 5,000 users in my company.
How are customer service and support?
I would rate their support a ten out of ten.
What other advice do I have?
I would recommend this solution.
I would rate it a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Easy to use and the threat analysis functionality works well
Pros and Cons
- "The most valuable feature is the Threat Intelligence."
- "I would like to have better analytics."
What is our primary use case?
This product is part of our overall security solution.
What is most valuable?
The most valuable feature is the Threat Intelligence.
It is easy to use.
What needs improvement?
I would like to have better analytics.
The network traffic analysis (NTA) is something that you can add on to get more insight from the traffic passing through the firewall, and it should be included.
For how long have I used the solution?
We have been working with Panorama for at least five to six years.
What do I think about the stability of the solution?
Palo Alto Panorama is a stable product.
What do I think about the scalability of the solution?
We did not have any challenges with respect to scalability.
How are customer service and technical support?
Our team has managed properly so we have not often needed to contact technical support. I would say that they are okay, as we have not had any problems with them.
Which solution did I use previously and why did I switch?
We are currently using several different firewalls. There is Check Point, Fortinet, Juniper, and Palo Alto. Check Point was the first one that we used.
How was the initial setup?
The initial setup is straightforward and it took a couple of weeks to deploy.
What about the implementation team?
Our in-house team handled the deployment and is responsible for maintenance.
What's my experience with pricing, setup cost, and licensing?
Palo Alto is expensive and there are many cheaper firewalls, but they do not work as well.
What other advice do I have?
My advice to anybody who is looking at this solution is that it is easy and straightforward to use, although more difficult than some to deploy. It is expensive but if you can afford it, then it's worth it.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Palo Alto Networks Panorama
December 2025
Learn what your peers think about Palo Alto Networks Panorama. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,259 professionals have used our research since 2012.
Chief Cloud Architect at a tech services company with 1,001-5,000 employees
Operate more efficiently with fewer errors in security measures
Pros and Cons
- "Palo Alto technical support is excellent."
- "The compliance features are very effective at identifying things that need to be properly hardened."
- "Networks Panorama has improved our organizational security"
- "This would be a better solution if it were more tightly integrated with the firewalls."
What is our primary use case?
We are using it to manage the configuration of the firewall to validate that the environment is properly hardened (i.e., vulnerabilities are minimized).
How has it helped my organization?
Networks Panorama has improved our organization by allowing us to operate more efficiently and make sure that fewer errors are made in our security setup and choices.
What is most valuable?
The most valuable feature in my opinion is the compliance capabilities that help us meet defined requirements. These features are very effective at identifying things that need to be properly hardened.
What needs improvement?
I would like to see Networks Panorama more integrated into the firewall solutions rather than being a separate component. This would be helpful so that we can do rule-based change management for the firewall through it as well.
For how long have I used the solution?
I have been using Palo Alto Networks Panorama for about nine months.
What do I think about the stability of the solution?
I think that Networks Panorama has been a very stable solution.
What do I think about the scalability of the solution?
I have not had any issues in working with the scalability of the product. We have about five users who are primarily IP security that work directly with the product. The number of users is not a problem. The scalability obviously has to do with applying the product to the architecture.
How are customer service and technical support?
My experience with Palo Alto technical support has been excellent.
How was the initial setup?
The installation and setup are very straightforward.
What's my experience with pricing, setup cost, and licensing?
The pricing model is reasonable for this class of solutions.
What other advice do I have?
Implementing Palo Alto Panorama is something I would strongly recommend for people who are considering it that have a need for this kind of security solution. It makes your life a lot easier in building a robust security response.
On a scale from one to ten (where one is the worst and ten is the best), I would rate this product overall as a nine-out-of-ten. If they fix the integration, that would bring it up pretty much right to a ten-of-ten at least for now.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Regional Manager, Management Information Systems at a wellness & fitness company with 501-1,000 employees
Provides great centralized management which saves us time
Pros and Cons
- "Centralized management is a valuable feature."
- "Lacking in speed and reliability."
What is our primary use case?
We use the solution to manage the several Palo Alto firewalls we have. We are customers of Palo Alto and I'm an information systems and security manager.
What is most valuable?
I think the centralized management is a valuable feature because you can set corporate wide policies and push it out to all the firewalls without touching each one.
What needs improvement?
I'd like to see improvement in the speed and reliability of the solution. They're the two things most important to me right now.
For how long have I used the solution?
I've been using the solution for the past 18 months.
What do I think about the stability of the solution?
The solution always runs but the problems we have occur when we make changes. Sometimes the results are not what we expected. Sometimes you make changes in the software and then you push it to the firewalls. Theoretically, you should be able to make the changes and push at the same time but we have found that we have to save them first and then push. After that it usually works. That process could be simplified. We have two people using the solution.
What do I think about the scalability of the solution?
I can't speak to the scalability of the solution.
How was the initial setup?
We hired a consultant for the initial setup. None of our staff are firewall engineers. We're more like firewall administrators and our environment is quite complex.
What other advice do I have?
I would rate this solution an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CTO at a tech services company with 11-50 employees
Good scheduling and reporting with very reliable stability
Pros and Cons
- "The solution is very stable. It's reliable. We don't experience bugs or glitches. It doesn't crash. It works as expected."
- "The solution should improve the speed at which they make changes on the system. Historically, they've been a bit slow in that respect. They should apply changes to the box quicker and more often."
What is our primary use case?
We primarily use the solution to centrally manage multiple firewalls that we have in our infrastructure and to be able to consistently push policies to them. It's really just a management platform.
What is most valuable?
The most valuable aspects of the solution are the backup to recovery, pushing out the patches, and scheduling.
It also has good reporting capabilities in it as well.
What needs improvement?
I don't see many places to improve the solution. For us, it's working quite well.
The solution should improve the speed at which they make changes on the system. Historically, they've been a bit slow in that respect. They should apply changes to the box quicker and more often.
For how long have I used the solution?
I've probably used the solution a few years now. I would say that it's been at least three to four years.
What do I think about the stability of the solution?
The solution is very stable. It's reliable. We don't experience bugs or glitches. It doesn't crash. It works as expected.
What do I think about the scalability of the solution?
Right now, the solution appears to be very scalable. I should note that, with a company of our size, we're not pushing it to its functional limits or anything by any stretch of the imagination. That said, it scales very well for us.
How are customer service and technical support?
I personally have never required much help from them, but I have found that they're very responsive. Our company has been satisfied with the level of support they have provided us over the years.
How was the initial setup?
The initial setup was not complex. It was actually quite straightforward.
What about the implementation team?
My engineer did most of the installation for the organization. We didn't need outside resources or any kind.
What's my experience with pricing, setup cost, and licensing?
We pay approximately $3,000 a year in order to use the product.
What other advice do I have?
We're a reseller of Palo Alto.
We're currently using the most up to date version of the solution at our organization.
I would advise companies considering using the solution to go through the training before setting out on implementing anything. New users should maybe be somewhat familiar with it before they do the installation, just so that they can familiarize themselves with how it works. It's not difficult, however, you just don't want to go at it without having some understanding of where things are located. It will make the setup much easier.
I would rate the solution nine out of ten overall. It's a very solid product from a management perspective. Often companies will try to oversell how great their product is, however, in this case, it's true. It's very good.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Presale Engineer at a tech services company with 1,001-5,000 employees
Easy integration of the firewalls and extremely stable and scalable, with no additional costs
Pros and Cons
- "The solution is absolutely stable."
- "I would like more dashboard management."
What is our primary use case?
We mainly use this solution to centralize our management.
What is most valuable?
What I really like about this program, is the easy integration of the firewalls and the core management interface, which is almost exactly the same as the single firewall.
What needs improvement?
I think the multitenancy of this solution can be improved. I would also like to see better management task automation for the trial environment. That is missing in this solution.
In the next version, I would like to have more integration with the cloud and with the services delivered by Palo Alto. It isn't very task integrated at this stage. I would also like more dashboard management.
For how long have I used the solution?
I've been using the solution for about three years.
What do I think about the stability of the solution?
The solution is absolutely stable.
What do I think about the scalability of the solution?
I believe the solution is scalable, because it is able to manage more than 3000 devices for our company without any issues.
How are customer service and technical support?
I am impressed by the customer service. The Palo Alto software is a good, fast and it is easy and quick to find a solution.
How was the initial setup?
The initial setup was very easy and deployment took about four hours.
What's my experience with pricing, setup cost, and licensing?
If you compare the price of this solution to other management solutions, it is relatively low. You only pay for the license and there are no additional costs.
What other advice do I have?
My advice to others who are looking into implementing it, I would say that the solution is practically completely perfect. It gets a ten out of ten rating from me.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller.
Information Security Consultant at a tech services company with 51-200 employees
A straightforward setup with a user-friendly interface
Pros and Cons
- "The interface is very easy to use. You can do most jobs from one single console."
- "The general customer feedback is when saving the configuration, it takes a long time. That needs to be fixed. The troubleshooting, the debugging part is also a little bit of a pain. It's not user-friendly on the interface to do our debugging when comparing it with other firewalls, like Forcepoint."
What is our primary use case?
Our primary use case of this solution is to have as a management tool for firewalls.
What is most valuable?
The interface is very easy to use. You can do most jobs from one single console.
What needs improvement?
The general customer feedback is when saving the configuration, it takes a long time. That needs to be fixed. The troubleshooting, the debugging part is also a little bit of a pain. It's not user-friendly on the interface to do our debugging when comparing it with other firewalls, like Forcepoint.
It would be nice to have a real-time traffic monitoring console similar to Forcepoint firewalls where you can see in real-time instead of having to keep on refreshing, or maybe a command on the console where you are able to see the traffic.
The solution needs to work on speeding up the committing time.
For how long have I used the solution?
I have been installing the solution for eight years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is very scalable. If you have a large enterprise network, where you have 30 or 40 firewalls, you can see everything and you're able to administer all the firewalls on one single console. We typically install the solution for medium-sized to enterprise-level businesses.
How are customer service and technical support?
We're not fully satisfied with technical support. Sometimes it's hard to get in touch with them. In regards to the first level of support engineers, it could be nice to know that they had more expert experience on the device so they can immediately resolve issues.
How was the initial setup?
The initial setup is straightforward.
What other advice do I have?
I would recommend the solution. I find Palo Alto is the easiest product to deploy.
I would rate the solution eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
Executive Manager at a financial services firm with 1,001-5,000 employees
Makes centralized management of their firewalls much easier
Pros and Cons
- "The most valuable feature is WildFire."
- "There is room for improvement in the integration within endpoint detection. They need to do some integration between endpoints and the firewalls."
What is our primary use case?
We use it for centralized management of all their firewalls.
We're using it on-prem.
What is most valuable?
The most valuable feature is WildFire.
What needs improvement?
There is room for improvement in the integration within endpoint detection. They need to do some integration between endpoints and the firewalls.
They also need to add a mobile version for product so we can access the interface easily.
For how long have I used the solution?
We have been using Palo Alto for two years.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
It's scalable because it's running on VMs.
Between users and admins, we have up to 5,000 people on this product.
How are customer service and technical support?
Technical support is very good.
Which solution did I use previously and why did I switch?
We use different solutions but the interface from Panorama is much easier for management.
How was the initial setup?
The initial setup was straightforward.
What other advice do I have?
I would recommend this solution.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Palo Alto Networks Panorama Report and get advice and tips from experienced pros
sharing their opinions.
Updated: December 2025
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