No more typing reviews! Try our Samantha, our new voice AI agent.
Ingenieria Electrónica y Telecomunicaciones at Universidad Nacional Tecnológica de Lima Sur
Real User
Top 20
Apr 24, 2026
Centralized access has improved security and saves time managing multiple work applications
Pros and Cons
  • "OneLogin has greatly improved efficiency because I can quickly access all the applications without wasting so much time with passwords."
  • "OneLogin could improve a bit in loading speed or in the interface so that it is even more intuitive, but overall it works very well."

What is our primary use case?

I mainly use OneLogin to access all my work applications from a single place. For example, I access Outlook through OneLogin. It makes the process easier because I do not have to remember multiple passwords and I can quickly get into everything.

What is most valuable?

I have been using OneLogin for a few months and I already feel comfortable with the platform. It has been very useful and simple; it greatly facilitates access to all my applications. Overall, it has been a positive experience. It makes everything easier and more secure and saves me a lot of time when working with several applications.

What I value most about OneLogin is the easy access to all applications, the security it offers, and the simple user management. All of that makes working much more comfortable.

I feel OneLogin is very secure because it requires multi-factor authentication and controls who can access each application. It gives me confidence to know that my data and the company's data are protected.

Overall OneLogin seems complete to me; it makes access easier, keeps everything secure, and saves time when working with several applications. I think it is very useful and secure and makes it easier to manage all my applications.

OneLogin has greatly improved efficiency because I can quickly access all the applications without wasting so much time with passwords. I also feel that the security of the information has increased. It has made me more efficient and secure when working with several applications.

Before I had problems remembering passwords or waiting for access, but since I have been using OneLogin, that almost never happens. Everything works quickly and securely.

What needs improvement?

OneLogin could improve a bit in loading speed or in the interface so that it is even more intuitive, but overall it works very well. One suggestion would be to make the interface a little simpler and faster. The authentication process is fine, but if it were more agile it would be perfect.

For how long have I used the solution?

I have been using OneLogin for a few months and I already feel comfortable with the platform.

Buyer's Guide
OneLogin
April 2026
Learn what your peers think about OneLogin. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,915 professionals have used our research since 2012.

What do I think about the stability of the solution?

OneLogin is very stable. I have not had outages or constant problems when using it.

What do I think about the scalability of the solution?

Scalability is good; OneLogin easily adapts when the organization grows or our needs change.

How are customer service and support?

OneLogin support is very attentive and helpful. They have always helped me quickly when I have had questions or login problems.

Which solution did I use previously and why did I switch?

The previous solution was more complicated and less secure. OneLogin is easier and more secure.

How was the initial setup?

Overall, my experience with OneLogin's pricing and licensing has been clear and reasonable. Implementation was also simple.

What was our ROI?

I have noticed significant time savings by not having to manage multiple passwords, and access errors are reduced, which also lowers operational costs.

Which other solutions did I evaluate?

I evaluated some other access management platforms, but none offered the combination of security and ease of use that I have with OneLogin.

What other advice do I have?

OneLogin should be considered by others because it greatly facilitates access to applications and improves security without complicating daily work. Overall OneLogin has been very useful and secure and greatly facilitates access to all my applications. It seems like a very useful tool. I give this review a rating of 9.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Apr 24, 2026
Flag as inappropriate
PeerSpot user
Naved Ansari - PeerSpot reviewer
System administrator at Digitaltrack soluctions Pvt. ltd
Real User
Top 5Leaderboard
Apr 15, 2026
Centralized access has strengthened security and saves time with streamlined user provisioning
Pros and Cons
  • "OneLogin has highly impacted our organization positively because it provides full customized control of user access and multi-factor authentication with great supported methods such as SMS OTP or email OTP, which are the key positive things we are getting from this solution."
  • "One thing that can be improved is that we got some false positives when remote employees were switching networks in the first week, which took some time to fine-tune and settle as per our environment, so that can be more simplified in the initial start."

What is our primary use case?

Our primary use case for OneLogin is to have central management of the solution across all our cloud and on-premises applications. For example, an employee logs in once and gets access to all their approved applications such as Salesforce, Zoom, or Workplace, and we use it to provision access automatically based on their roles when someone joins.

How has it helped my organization?

OneLogin has highly impacted our organization positively because it provides full customized control of user access and multi-factor authentication with great supported methods such as SMS OTP or email OTP, which are the key positive things we are getting from this solution. Since we started using OneLogin, we can clearly see it saving our time and we have seen a great reduction in security incidents.

What is most valuable?

The best feature OneLogin offers is its single sign-on combined with the app catalog, as it has thousands of pre-built app integrations which makes it take less time in the setup of SSO when we need to add or integrate Salesforce or Zoom. This feature also provides centralized visibility, so I can see every app, every user, and every access policy from one place, making this kind of control an excellent feature of this solution.

It has made the troubleshooting easier as well as the management, and it also helps for audit purposes.

What needs improvement?

OneLogin is a great solution with great features and I do not see any improvement needed at this time. One thing that can be improved is that we got some false positives when remote employees were switching networks in the first week, which took some time to fine-tune and settle as per our environment, so that can be more simplified in the initial start.

For how long have I used the solution?

It has been more than four years since I started using OneLogin.

What do I think about the stability of the solution?

OneLogin is stable.

What do I think about the scalability of the solution?

OneLogin's scalability is excellent, as it is matching our growth over time.

How are customer service and support?

OneLogin customer support is very supportive and good in their technical parts. I would rate OneLogin customer support nine out of ten.

Which solution did I use previously and why did I switch?

From the start, we have only used OneLogin, and did not previously use a different solution.

How was the initial setup?

My experience with OneLogin regarding pricing, setup cost, and licensing is straightforward, and we got a very positive response from the vendor team. It was straightforward to use OneLogin's single sign-on feature, as we have integrated it with our Active Directory, which is on-premises.

What about the implementation team?

We are a partner with OneLogin and have a business relationship with this vendor other than being a customer.

What was our ROI?

We have seen the time saved as well as the money saved for the organization since implementing OneLogin, indicating a clear return on investment.

What's my experience with pricing, setup cost, and licensing?

My experience with OneLogin regarding pricing, setup cost, and licensing is straightforward, and we got a very positive response from the vendor team.

Which other solutions did I evaluate?

We have not gone for an evaluation of other options before choosing OneLogin.

What other advice do I have?

My advice to others looking into using OneLogin is that it is a very useful and powerful solution, so every organization can go for the POC and then procure the solution. I would rate this review nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: Apr 15, 2026
Flag as inappropriate
PeerSpot user
Buyer's Guide
OneLogin
April 2026
Learn what your peers think about OneLogin. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,915 professionals have used our research since 2012.
reviewer2789601 - PeerSpot reviewer
Consultant at a computer software company with 11-50 employees
Real User
Top 5
Dec 26, 2025
MFA access has strengthened security and now streamlines onboarding for diverse user groups
Pros and Cons
  • "OneLogin has definitely impacted positively and saved time, it has also strengthened security because we mostly use it for MFA, and it also made onboarding easier because you can automatically onboard multiple users."
  • "You should build the documentation a little better and more clearly because it is currently a convoluted mess, but that goes for every One Identity product."

What is our primary use case?

I have been using OneLogin for a year now for its access management capabilities and as an authenticator.

We integrate with customers that want MFA, so we are mostly using OneLogin for it.

For a customer who needed MFA, they wanted to integrate OneLogin as an additional way to authenticate to Safeguard for external employees. We basically integrated OneLogin as an authentication provider to Safeguard. To connect via the Safeguard SPP UI, customers would be redirected to OneLogin.

What is most valuable?

OneLogin's best features are its MFA capabilities as well as making it easier to access different applications depending on the user.

The user interface of OneLogin is really well done, and you can easily perform other custom integrations.

OneLogin positively impacts our customers because they now have a solution that they can trust, and coming from One Identity, this trust is really strong. They are being impacted positively because there are no bugs and no major issues with OneLogin. It is fast and seamless.

OneLogin has definitely impacted positively and saved time. It has also strengthened security because we mostly use it for MFA, and it also made onboarding easier because you can automatically onboard multiple users. You can seamlessly integrate applications in no time.

OneLogin's ability to provide a seamless end-user experience for signing in and authenticating to needed applications is impressive. It is fast, works well, and does not have any major issues or major flaws. I appreciate that it is fast.

What needs improvement?

OneLogin can be improved in its custom integrations as an authorization provider.

Documentation for OneLogin can be improved as well.

For the single sign-on feature, some third-party authentication providers that do not fit in a basic template were difficult because you had to look up documentation on both. OneLogin's documentation is not the best, but for the major ones, it was really easy and really fast.

You should build the documentation a little better and more clearly because it is currently a convoluted mess, but that goes for every One Identity product.

For how long have I used the solution?

I have been using OneLogin for a year now for its access management capabilities and as an authenticator.

What do I think about the stability of the solution?

There is no downtime or major issues with OneLogin. It is overall stable.

What do I think about the scalability of the solution?

OneLogin is built to scale much like every other One Identity product. We have not faced any major issues trying to scale it for different organizations and a bigger client base.

How are customer service and support?

I interact with OneLogin's support team for our clients, and it was a good experience overall. One Identity support is adequate, but you have to wait a little bit because they are not direct.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used Octa before OneLogin because it was not supported by our other programs.

Which other solutions did I evaluate?

We did not evaluate other options before choosing OneLogin. The client specifically asked for it because they had a long-standing relationship with One Identity.

What other advice do I have?

General impressions in the company that we are integrating OneLogin with are really positive. Before, they were using another program for MFA, and they were really dissatisfied with it, so the user experience was overall positive. OneLogin saved a lot of time because it is faster.

OneLogin's customer support receives a rating of seven out of ten.

My advice to others looking into using OneLogin is to use it. OneLogin scales really well in smaller and bigger environments, offering different options depending on what you want to do, such as using it as an access management tool or as an authentication method.

I rate OneLogin an overall score of eight.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company has a business relationship with this vendor other than being a customer. Premium partners
Last updated: Dec 26, 2025
Flag as inappropriate
PeerSpot user
Huzaifa Abbas - PeerSpot reviewer
Information Technology Support Engineer at Motive
Real User
Top 20
Jan 9, 2026
Single sign-on has simplified authentication and management for small business use cases
Pros and Cons
  • "OneLogin is easy to use and manage, which is one of the best features."
  • "There are many downsides. OneLogin is designed for small businesses, not for big enterprises, which is why it has limited features."

What is our primary use case?

I was the super administrator for the test account regarding OneLogin use cases. I set up an organization, established some departments, and assigned policies to each department to check OneLogin's capability.

What is most valuable?

OneLogin is easy to use and manage, which is one of the best features.

It offers Single Sign-On, and OneLogin authentication application works with Single Sign-On and multifactor authentication both activated.

It is very easy to integrate with third-party authentication providers through the Single Sign-On feature. There are a few steps to follow, and OneLogin has shared documentation on the process. You have to visit the application directory, click on a new application, set up its logo and metadata, authentication, encrypted codes, and then the application starts authenticating and Single Sign-On starts working.

What needs improvement?

There are many downsides. OneLogin is designed for small businesses, not for big enterprises, which is why it has limited features. It does not have those features that enterprises request or would like to have from OneLogin. It is not that scalable because it is intended for smaller businesses. It does not have the functionality to add multiple enterprise-level applications. Although OneLogin has many applications available, I cannot add multiple enterprise-level applications and advanced features to OneLogin setup screen.

I used OneLogin authentication to adjust authentication flows in real-time depending on the risk score to set up the IPOU. It was very simple, but it lacked enterprise-level features like push notification, which makes authentication very easy and seamless. It has only basic features, such as code running, and I have to look at the code and authenticate.

This is also a concern for end-users. Every time they have to sign in, they will need to open their smartphone, open OneLogin authentication application, copy the code, and enter it into the laptop screen to authenticate.

For how long have I used the solution?

I have been working in my current field for around three and a half to four years.

What do I think about the stability of the solution?

During the trial period, which was for thirty days, I never faced any downtime. OneLogin was up and running every time I tried to log in and use the application in the web portal.

What do I think about the scalability of the solution?

There are many downsides. OneLogin is designed for small businesses, not for big enterprises, which is why it has limited features. It does not have those features that enterprises request or would like to have from OneLogin. It is not that scalable because it is intended for smaller businesses. It does not have the functionality to add multiple enterprise-level applications. Although OneLogin has many applications available, I cannot add multiple enterprise-level applications and advanced features to OneLogin setup screen.

How are customer service and support?

I did not feel the need to contact technical support. Everything was straightforward. Everything went well, and I never felt a need to contact them.

How was the initial setup?

OneLogin initial deployment was straightforward.

It did not take long to set up OneLogin, but if you have a set of policies to implement, it obviously takes time to set up organizational units, integrate directories, and set up all policies per department. It takes time on every application you set up in your organization, but it was not difficult and did not take much of my time.

What about the implementation team?

Since that was a test environment, I was the only one to set up OneLogin administration. I could have allowed some other users as administrators to help me out, but I was the only one who set it up and everything went smoothly.

Which other solutions did I evaluate?

I have used many alternatives in the market, and the best one is Okta.

Okta is a huge enterprise-level application. It provides Single Sign-On, provides integration with enterprise-level applications, and also those applications which do not have Single Sign-On capabilities using web authentication system. So it has much more than OneLogin.

What other advice do I have?

If I am looking for a solution for small or mid-businesses on a scale of one to ten, I would rate OneLogin seven and a half to eight and a half. My overall rating for this product is eight.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jan 9, 2026
Flag as inappropriate
PeerSpot user
Business Development Intern at Smart Scale Labs
Real User
Top 5
Apr 13, 2026
Single sign-on has simplified my daily workflow and keeps my business development tools secure
Pros and Cons
  • "OneLogin simplifies access by allowing me to log in to multiple business tools, which saves time and reduces hassles, allowing me to safely focus on my work without the interruption caused by login issues."
  • "The learning curve of OneLogin is a bit tricky, requiring around two to three days of training to use it."

What is our primary use case?

I generally use OneLogin because I need multiple business tools for business development, including CRM systems, email platforms, and outreach tools. With OneLogin, I can access single sign-on to multiple apps, which helps save time by not having to remember multiple passwords and makes switching between the tools easy and fast. Multi-factor authentication keeps the business data safe, which helps me remain organized and productive throughout the day.

A typical day for me starts with logging into OneLogin using the single sign-on credential. From OneLogin dashboard, I can access my CRM platform to check up on new leads and update client information, and I also access my email platform for outreach mails and follow-ups. Additionally, I can access LinkedIn-related tools through the app and research to connect with potential clients. Because these tools are connected in one secure login, I can quickly move between the tasks without wasting time on multiple logins.

What is most valuable?

The single sign-on feature and the multi-factor authenticator simply stand out for me.

I do not have to remember multiple logins. OneLogin simplifies access by allowing me to log in to multiple business tools, which saves time and reduces hassles, allowing me to safely focus on my work without the interruption caused by login issues.

It clearly shows all the applications I need to use.

What needs improvement?

During my first month, I cannot judge everything, but it was a bit tricky to use initially. I believe OneLogin can be improved in the future or can provide more documentation. I had specific training for around two to three days to gain knowledge of OneLogin from my company.

The learning curve of OneLogin is a bit tricky, requiring around two to three days of training to use it.

OneLogin is great for both technical and non-technical users, but if you are a non-technical user, you should have a two to three-day training to get accustomed to it.

For how long have I used the solution?

I have been using OneLogin for around a month only, from the start of my role.

What do I think about the stability of the solution?

OneLogin was pretty stable, and I can access it anytime, anywhere, on any device.

What do I think about the scalability of the solution?

OneLogin is a pretty scalable tool.

What was our ROI?

Time has been saved effectively.

What other advice do I have?

For non-technical users, gaining some knowledge of the tool is essential. They can definitely go for OneLogin; it is the best app. OneLogin is suitable for both technical and non-technical users; if you are a non-technical user, you just need a three-day training and you will learn everything about it. I would rate this product nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Apr 13, 2026
Flag as inappropriate
PeerSpot user
reviewer2814237 - PeerSpot reviewer
Network Engineer at a outsourcing company with 1,001-5,000 employees
Real User
Top 5
Apr 19, 2026
Unified login has simplified daily access and has strengthened secure authentication workflows
Pros and Cons
  • "OneLogin has definitely saved a lot of time since we do not have to deal with multiple logins anymore."
  • "Sometimes there is a slight delay in getting the code, but overall it is smooth and reliable."

What is our primary use case?

My main use case for OneLogin is managing all my logins in one place securely. It has really helped me with single sign-on, so I do not have to remember multiple passwords.

For example, earlier I had to switch between multiple tools such as email, dashboard, and internal apps. With SSO, I just log in once and get access to everything instantly, which saves a lot of time and avoids repeated logins.

Apart from SSO, I also use OneLogin for secure access management and keeping all credentials organized in one place. It just makes things smoother and more secure without much effort on my end.

What is most valuable?

The best features OneLogin offers are single sign-on and multi-factor authentication. SSO makes access super easy and MFA adds that extra security layer so everything stays safe without feeling complicated.

The multi-factor authentication is pretty easy to use and does not take too much time. Sometimes there is a slight delay in getting the code, but overall it is smooth and reliable.

I really appreciate how OneLogin handles secure access management. It gives good control over who can access what without being complicated. The credential organization is clean, so it is easy to find and manage all logins in one place.

OneLogin has definitely saved a lot of time since we do not have to deal with multiple logins anymore. Security has improved a lot, and overall the workflows feel smoother and more efficient now.

What needs improvement?

I think the UI could be a bit more user-friendly and modern, especially for new users. Also, faster OTP delivery and a smoother mobile experience would make OneLogin even better overall.

Better integration with more third-party tools would be helpful so OneLogin can work more seamlessly. Improved reporting for access logs would make it easier to review usage and security insights.

One small thing would be better performance during peak login times because sometimes it feels slightly slower. Other than that, most of the core features already work well for my use case.

For how long have I used the solution?

I have been using OneLogin for around a year now.

What do I think about the stability of the solution?

OneLogin is generally considered stable and reliable for most organizations and for us, it is stable.

What do I think about the scalability of the solution?

OneLogin scales very well in enterprise environments, especially because it is built on a cloud-based multi-tenant architecture designed for horizontal scaling. It can handle growing users and login traffic by adding more resources instead of needing a full system redesign.

How are customer service and support?

Based on my feedback and my colleague's feedback, I would rate OneLogin customer support around seven out of ten.

Which solution did I use previously and why did I switch?

Before OneLogin, we were using more basic single sign-on and directory-based systems. We switched mainly because it did not have strong adaptive security and was more difficult to manage at scale.

How was the initial setup?

From what I have seen and experienced, the setup and licensing feel fairly straightforward and not too heavy compared to other enterprise tools.

What about the implementation team?

OneLogin is deployed as a cloud-based solution in our organization. We mainly access it over the internet, so there is no on-premises setup involved.

What was our ROI?

I am not in a role where I can measure the exact ROI numbers for Smart Factor Authentication, but from what I observed, it definitely improves both security and efficiency.

Which other solutions did I evaluate?

Before finalizing OneLogin, we did evaluate a few other identity platforms such as Okta, Microsoft Entra ID, and Ping Identity. In the end, OneLogin stood out mainly because it was simpler to deploy and easier for our team management compared to others.

What other advice do I have?

A good way to look at OneLogin is through time savings, IT workload reductions, and security impact rather than just direct financial numbers. I would rate this review as an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Apr 19, 2026
Flag as inappropriate
PeerSpot user
Cyber Security Engineer at a consultancy with 1-10 employees
Real User
Top 20
Jan 12, 2026
Training has been completed quickly and user-friendly access management is now simple
Pros and Cons
  • "The most valuable thing about OneLogin is the user interface, it is very simple and very clear for users to understand, and not only technical persons can work with it, non-technical persons can also use it because the user interface is very simple and we did not have to write a lot of lines of code while making any configurations."
  • "However, if there were multiple documentations about the technical points and what each tab on the GUI is used for, it would be very helpful for others who want to learn, because I did not find a lot of resources about it on the internet."

What is our primary use case?

I did not use OneLogin in a customer phase. My company wanted me to learn about it because I recently joined the company. I used it for about one month for training. I took the trainings with some trainers from OneLogin and then applied the total course of OneLogin and received certification. I have not used it in a customer phase yet. It depends on the project I am assigned to, but until now I have not used it in a real-life scenario.

What is most valuable?

The most valuable thing about OneLogin is the user interface. It is very simple and very clear for users to understand, and not only technical persons can work with it. Non-technical persons can also use it because the user interface is very simple and we did not have to write a lot of lines of code while making any configurations. It is one of my favorite SSO tools that I trained on. I have used other SSO tools as well, but OneLogin is one of my favorite tools I trained with.

What needs improvement?

From what I studied, I did not face any issues with OneLogin. However, if there were multiple documentations about the technical points and what each tab on the GUI is used for, it would be very helpful for others who want to learn, because I did not find a lot of resources about it on the internet. I used the admin essential document and tried to learn from the videos which were in the course itself. The course was very good, but I need more information and more documented parts because the course is not available for all users to learn from. Users just need to be assigned to the course before they are able to access the content. Many of my colleagues at work, when they learned that I took the certification for using OneLogin, want to learn but they were not assigned to the course itself to learn from. If there were any available documentation related to the product, I think it would be a very useful resource.

If there were some pictures from the GUI in the documentation part to illustrate where things are and what they are in the GUI, it would be helpful. The steps are in the documentation, but if we support the steps with pictures from the GUI, it will be more interactive for users.

For how long have I used the solution?

I used OneLogin for about one month for training.

What do I think about the stability of the solution?

I did not face any stability issues while trying to log in to OneLogin.

What do I think about the scalability of the solution?

OneLogin is a good scalable solution and there are no problems with it while using it.

Which solution did I use previously and why did I switch?

I tried to use another tool in SSO and used one of them in my real project. I took training about both of them at the same time. However, I found that OneLogin's user interface is simpler than the other one. Although the admin essentials document does not have all the information about OneLogin, it was very useful for me and it has the steps for doing the technical parts. The steps were very clear and it has steps for every point in OneLogin when you want to make something. If you continue the documentation for all the product well, I think it will be perfect. The other tool's documentation was very difficult and very confusing for me. I preferred the OneLogin documentation.

What other advice do I have?

OneLogin is easier than other tools. For me it was very easy. When I took the headlines from the instructor, then I returned to the documentation and watched the videos. It was very easy for me. I took the certification in less than one month because I had other jobs to do while studying.

I joined the technical discussions and worked on the technical part only. I did not join in the business discussion or go into the licensing and other details.

I would give OneLogin a rating of nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: Jan 12, 2026
Flag as inappropriate
PeerSpot user
reviewer2789817 - PeerSpot reviewer
Senior System Engineer at a tech vendor with 1,001-5,000 employees
Real User
Top 20
Dec 23, 2025
Centralized access has improved role mapping and MFA while support and RBAC still need work
Pros and Cons
  • "The best feature of OneLogin is the mapping feature, which stands out as the most beneficial, as the mapping works better in OneLogin, allowing me to sync users from Google Group to OneLogin role, which is crucial for role access for end users and new service requests."
  • "Customer support is very poor."

What is our primary use case?

My main use case for OneLogin is managing all admin tasks related to OneLogin, which includes SSO integration, mapping, and role creations.

A specific example of an SSO integration is the SSO integration with the SAML or OIDC protocol with third-party and internal applications.

I handle the mapping feature, which is helpful for Google Groups data syncing via mapping to OneLogin role. We manage it ourselves, allowing us to bulk upload and bulk remove users in the Google Group, including roles and access review and user reconciliation processes.

What is most valuable?

The best feature of OneLogin is the mapping feature, which stands out as the most beneficial. The mapping works better in OneLogin, allowing me to sync users from Google Group to OneLogin role, which is crucial for role access for end users and new service requests.

Regarding security purposes, OneLogin's syncing process is sometimes effective, helping with MFA for end users, allowing them to authenticate against the security policy we have set up in the console. OneLogin Protect application aids our end users with valid authentication and authorization processes, which is the best feature.

We have the option to set up MFA for the applications, allowing us to manage end user access, and different types of MFA are already set up. OneLogin provides SmartFactor Authentication, known as OneLogin Protect, allowing users to enable notifications and log in to the portal after entering their password without needing to enter a one-time OTP that resets every thirty minutes, thus enhancing the user experience.

The integration of phishing-resistant device trust impacts our authentication processes positively regarding security questions and passwords integrated with OneLogin.

What needs improvement?

OneLogin should improve directory sync and the group option, as they can bring role-based access control management within groups. Currently, OneLogin only offers groups for security purposes or policies, and adding this feature would position them better against competitors.

OneLogin should improve their support timing and overall support services.

I rate OneLogin a seven because it is good overall, though some features are lacking, notably support, which is often inadequate. When we require immediate assistance, they are not responsive, causing production delays. They should also enhance their role-based access control with groups and improve their directory sync process.

For how long have I used the solution?

I have been using OneLogin for three to three and a half years.

What do I think about the stability of the solution?

OneLogin is approximately seventy percent stable.

What do I think about the scalability of the solution?

OneLogin is scalable and remains stable whether we have large or small applications.

How are customer service and support?

Customer support is very poor.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

My previous solution usage depends on the device count. If we have seventy percent Mac systems, I would choose Jamf. If we have fifty percent Windows systems along with others, I would suggest Microsoft Entra or Okta based on the device distribution.

What was our ROI?

I have not seen a return on investment with OneLogin.

Which other solutions did I evaluate?

As compared to other products, OneLogin is quite costly. I would not suggest it, as for the same price point, we could opt for Entra ID. If we compare features with other products such as Entra ID and Okta, they provide better products and support.

We evaluated options such as Jamf and focused primarily on Jamf rather than Okta.

What other advice do I have?

My advice for others considering OneLogin is that it depends on the device type and number in the company. For seventy percent Mac systems, I would prefer Jamf, and for a fifty-fifty mix of Mac and Windows systems, Microsoft Entra or Okta would be better.

Regarding additional thoughts on OneLogin, I would reiterate the need for improvements in support and the introduction of RBAC features in the product.

I have provided a review rating of seven for OneLogin.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Dec 23, 2025
Flag as inappropriate
PeerSpot user
Buyer's Guide
Download our free OneLogin Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2026
Buyer's Guide
Download our free OneLogin Report and get advice and tips from experienced pros sharing their opinions.