What is our primary use case?
In the banking sector, we face issues from the different products used, so after trying OneLogin, the customer is very satisfied with the support and how things are working with them; it is easy to use with a user-friendly interface.
In banking sector projects, I see good features in OneLogin, such as deploying with firewalls and Cisco switches, which our previous product could not do, making this a significant advantage.
OneLogin is deployed in my organization using a public cloud only, AWS.
What is most valuable?
OneLogin creates an easy environment for me where I do not have to remember each and every user's password all the time, as we can use a single password for multiple applications and it syncs with AD.
OneLogin's best features, in my experience, include its ability to sync up with multiple products such as firewalls, switches, and servers, enhancing password security.
After implementing OneLogin, my daily workflow improves since I no longer need to save passwords in Excel; OneLogin provides mail with usernames and passwords automatically.
OneLogin positively impacts my organization, making the work of HR and IT teams much easier by streamlining user data management and authentication methods.
Since implementing OneLogin, the HR and IT teams save a significant amount of time, completing projects in one day that used to take one to two days.
What needs improvement?
Regarding OneLogin's improvement, I would suggest making the interface more user-friendly and enhancing security features through implementing DLP.
Regarding needed improvements for OneLogin, I believe adding product details for sync capabilities with third-party products would allow for easier pitching to customers.
For how long have I used the solution?
I have been using OneLogin for the past one to two years.
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What do I think about the stability of the solution?
In my experience, OneLogin is stable.
What do I think about the scalability of the solution?
The scalability of OneLogin is very good.
How are customer service and support?
My experience with customer support has been very good.
I would rate customer support a nine.
Which solution did I use previously and why did I switch?
I previously used a cross-identity management solution for authentication, but switched to OneLogin due to many glitches and delays in the former solution.
How was the initial setup?
The integration of phishing-resistant device trust enhances our authentication processes with a two-layer security factor via WAF and OneLogin.
The user experience for signing in and authenticating with OneLogin is very useful, as users can easily access what they need without facing issues.
The user identity synchronization across directories in OneLogin takes a bit of time initially, but once synchronized, it works amazingly.
What about the implementation team?
We have a business relationship with this vendor as we are a reseller.
What was our ROI?
There has been a return on investment since implementing OneLogin, particularly in saved time and reduced stress for IT staff, especially those working remotely.
What's my experience with pricing, setup cost, and licensing?
The pricing, setup cost, and licensing for OneLogin are high, requiring more technically knowledgeable persons for implementation.
Which other solutions did I evaluate?
I evaluated other options such as Cisco ISE and Zscaler before choosing OneLogin, running demos with these two products.
What other advice do I have?
I rate OneLogin a nine on a scale of one to ten.
I give it a nine because a few improvements are still needed, but I appreciate the features OneLogin provides.
For those considering OneLogin, I recommend it for banking and BFSI sectors or small businesses facing issues, as it offers features that competitors such as Zscaler and Cisco ISE do not support.
I believe providing on-premises boxes for trial purposes would be helpful for small businesses to test the product.
SmartFactor Authentication impresses me with its ability to balance security and usability effectively.
I have assessed SmartFactor Authentication and found it advantageous.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller