Currently we are hosting custom web applications, boxed applications, Azure VMs, Azure files for shared company files, Azure blob storage, Azure Active Directory with Active Directory sync, Single Sign On, and development and testing purposes.
Network Manager / Senior Network Engineer at Warnock, Tanner & Associates
Azure has become a one stop shop for cloud computing and continuing to grow.
Pros and Cons
- "Storage has made remote access to files much more painless and easy."
What is our primary use case?
How has it helped my organization?
Creating VMs for development has been huge since we ran out of resources locally. Creating Hybrid solutions provides us with greater confidence in higher availability. Storage has made remote access to files much more painless and easy. Using SSO has also been great reducing the number of passwords and locations required to use them.
What is most valuable?
Customized Dashboard, Site-to-site and point-to-Site VPN, Virtual Machines, Web Apps, SQL, SharePoint, Storage, Test/Dev environments.
What needs improvement?
Pricing is very difficult to guesstimate. With so many a la carte options and individual pricing it can be a hassle to understand. I constantly need to go over the report to find out where I can save money and what is eating up the monthly costs.
Buyer's Guide
Microsoft Azure
August 2025

Learn what your peers think about Microsoft Azure. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,738 professionals have used our research since 2012.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
No issues with stability. Has been rock solid.
What do I think about the scalability of the solution?
Scalability is Microsofts big advantage. At anytime you can scale up or down your servers or services growing them or shrinking them to your needs. You can even automate this process. I personally do not get into Enterprise solutions but they continue to add larger solutions frequently.
How are customer service and support?
Customer Service:
First response is 2-4 hours. Staff is knowledgeable but can often be difficult to understand and slow. Although I do not call about routine issues and bring very complex problems there way. With that said I will say every issue does get resolved.
Technical Support:
I rate technical support 7/10. First response is 2-4 hours. Staff is knowledgeable but can often be difficult to understand. I have also found that a few of them try to e-mail you despite your request for a call. This causes much miscommunication and additional time your problem is not getting resolved.
I only give them an 7 because I have struggled a time or two with understanding their English or getting the ball rolling resolving my issue. This all really depends on the department you need.
I will say that they always get the issue resolved regardless of the complexity of the problem.
Which solution did I use previously and why did I switch?
No I have not, but we chose Azure simply simply because we are Microsoft partners and get free Azure credits to work with. Microsoft is also a power player in cloud solution and a trusted name.
How was the initial setup?
Huge learning curve for me. I found just diving in was incredibly difficult. Much lab time required to understand how things work together. Once you get going however it all makes sense.
I also find the GUI to be more intuitive then AWS and feels better.
They are constantly changing the GUI while they continue migrating the ASM model to the ARM model. Since this is a living platform it can change from one day to the next adding features.
What about the implementation team?
I implemented all the solutions myself with a little research.
What was our ROI?
Microsoft does have special pricing for Development purposes. This does help reduce the monthly costs for our team.
As our local resources reach their end of life, we have moved servers and services to Azure. It becomes more of an operation expense as apposed to a capitol expense.
What's my experience with pricing, setup cost, and licensing?
We are MS partners. Depending on your partnership you may or may not get Visual Studio Enterprises licenses. Each license allows you to get a $150 Azure credit per month.
This has been great for our developers and I to put in to practice some Azure solutions.
There are many other free credits available as well. Do some searching.
If you need to purchase Azure they do have a pricing calculator that may help you determine costs. https://azure.microsoft.com/en...
Which other solutions did I evaluate?
I know AWS is another great solution, but have not tackled it yet. I do have plans to experiment with Amazons solution to determine for my own the differences.
What other advice do I have?
The biggest advantage to using Azure over any other cloud solution is the ability to move your domain into the cloud and be completely server free and still have domain services.
I have also found that site-to-site vpn with domain services rack up a good percentage of our monthly costs. These are the fundamentals to move your network into Azure.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partners
Senior Technical Consultant at The Instillery
Quickly provisions servers, infrastructure, and apps on the fly
Pros and Cons
- "It very quickly provisions servers, infrastructure, and apps on the fly and complies with security requirements and data safety."
- "Azure ARM console can be a bit overwhelming at the beginning."
What is our primary use case?
We have been using Azure for DevOps and non-production environments. It is great when you want to deploy apps in your staging environment first using deployment slots. This allows you to flick the switch very quickly between your current prod app and the newly developed in staging to see how it behaves in the real world. If something goes wrong, you can easily switch it back.
How has it helped my organization?
Azure is a platform which allows our organization to be agile. It very quickly provisions servers, infrastructure, and apps on the fly and complies with security requirements and data safety.
What is most valuable?
Azure Active Directory, Azure VMs, Azure network security groups (NSG), and monitoring endpoints across different regions to check how your platform operates from different geographic locations. Azure backups are another feature which are quite useful, especially since they allow us to backup our Azure VMs and our on-premise servers. Data can be backed up to Azure, saving time, space, and using clunky tapes to restore data, when needed.
What needs improvement?
Azure ARM console can be a bit overwhelming at the beginning.
If you are not aware of costs, pricing, etc., you can end up with a hefty bill. However, I found that the Azure price calculator is a valuable tool to use before starting to deploy VMs in Azure. This tool will give you an overview of the costs you should expect on a monthly, quarterly or yearly basis.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
I have had no stability issues. It is a very stable platform and very resilient. It comes down how you set up your geo-redundant options for backups, SQL replication. and VMs which run your services/apps.
What do I think about the scalability of the solution?
I have had no scalability issues. It is an elastic platform. It all depends how you set up your scale up options to address heavy loads, but the options are there for you to use.
How are customer service and technical support?
Microsoft Premier support is great to deal with. They understand very quickly the scenarios and how critical a scenario can be. They provide info, support, and knowledge to address issues.
We did not have a particular issue when implementing. It was mostly understanding all the options Azure had. We used Premier support to generate inquiries with Microsoft seeking clarification about what option was best suited for what we wanted to do.
Which solution did I use previously and why did I switch?
I used AWS (Amazon Web Services), but mostly because I was involved in a project. AWS is also a great solution, but I found Azure was easier to use and it had a native integration with my current platform (Windows).
How was the initial setup?
The key here is design. You need to design and orchestrate how you want your VMs (geo-redundant, in an availability set, size of VMs, etc.). It is the key to understanding the costs of each set of VMs available to you in terms of size and computing resources. Also, understand what type of storage will be required for you to deploy your virtual infrastructure SSD storage and larger disks. Plan to use this (Standard, Basic, or Premium) and it needs to be taken into consideration depending of what you want to use Azure for.
What about the implementation team?
In-house deployment, as there were Azure skills on the team.
What was our ROI?
Not applicable.
What's my experience with pricing, setup cost, and licensing?
Use Azure price calculator before embarking on an Azure deployment. This will help you understand straight away what your cost expectations are on a regular basis. You can always run Azure on a 30 day trial, see how you feel about it, then make the decision to switch to the full Azure usage.
Which other solutions did I evaluate?
In addition to AWS, I also trialed Oracle Cloud (on a smaller scale) and it is great if you are running Oracle Databases. You can also stand up your VMs and build your environment. A cool feature of Oracle Cloud is you can run a private cloud version in your data center, exactly the same experience if you are running it on a private or public cloud. The private cloud solution comes in the form of an Oracle appliance which gets configured, deployed and installed by Oracle directly in your data center.
What other advice do I have?
Run Azure on a 30 day trial and see how you feel about it, then make the decision to switch to the full Azure usage. You see the reason when you view the benefits of using its cloud solution, especially one that integrates so seamlessly with your environment, collaboration tools, and apps.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
With AWS there is the possibility of the international support that this tool of Premiun category can offer. Security and guaranteed backup.
Buyer's Guide
Microsoft Azure
August 2025

Learn what your peers think about Microsoft Azure. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,738 professionals have used our research since 2012.
Principle consultant at Active Data Consulting Services Pty Ltd
We have the ability to quickly create and manage resources is critical to getting things done, Azure just makes getting things done a lot simpler.
Pros and Cons
- "The ability to quickly create and manage resources is critical to getting things done, Azure just makes getting things done a lot simpler."
- "You eventually end up with a large collection of 'bits' all working together, I find it hard to be able to create a logical 'box' and put all the 'bits' that need to be in that box / application into the one place."
What is our primary use case?
Building development and production environments to support business acrivity.
How has it helped my organization?
Getting resources up and running quickly and providing secure access to those resources makes life easier. Also, Microsoft Azure really does offer a great deal which allows one to completely think about software development in new ways. I love the WebApps feature and am currently learning everything I can about Logic apps.
I am really into the Everything as a Service model that Azure seems to be heading towards. Less fussing over VM's and Operating Systems.
What is most valuable?
The ability to quickly create and manage resources is critical to getting things done, Azure just makes getting things done a lot simpler.
What needs improvement?
You eventually end up with a large collection of 'bits' all working together, I find it hard to be able to create a logical 'box' and put all the 'bits' that need to be in that box / application into the one place.
We're still learning though, so odds are there's something that will help us with this already in Azure.
What do I think about the stability of the solution?
No, so far we've had no problems with anything we've deployed onto Microsoft Azure, rock solid.
What do I think about the scalability of the solution?
At our early stage we've not encountered any scalability issues at all, and we're not likely to either, Azure will easily handle whatever workload we plan to throw at it.
How are customer service and technical support?
Customer Service:
Excellent! I raised a support ticket on a question I had and got a prompt, clearly articulated and knowledgeable reply from the Microsoft Technical support person which addressed our question in a very short time-frame.
Technical Support:
Excellent! Was very impressed with the person I liaised with.
Which solution did I use previously and why did I switch?
I was using an on-premises solution with servers running a HyperVisor, we were due to replace old hardware and needed to make resources available everywhere the team is, Microsoft Azure 'just made sense'.
How was the initial setup?
Setting up was quite simple, before jumping in though make sure you watch some of the video's on the MVA site about virtual networking and so forth, the Azure user interface makes deploying these resources relatively straight-forward.
What about the implementation team?
We went in-house, learning as we go. We're still very new to Azure and learning all the time, we'd be beginner to intermediate at most. We're not deploying to production for some time and will work with a Certified Microsoft Partner when we get to that stage.
What was our ROI?
Several thousand dollars and counting, we haven't needed to upgrade on premises hardware (In fact we eliminated all of the old on-premises hardware and run 100% on Azure) or pay for it's maintenance, power etc.
What's my experience with pricing, setup cost, and licensing?
Understand and use the pricing calculator!
Learn PowerShell, a quick tip is that you can shut down and de-allocate your VM's when you are not using them, this way the VM's are not incurring charges. We absolutely love this feature, as it means that when the environment is not in use, it isn't costing much (if anything), so it lends itself to making the I.T environment more efficient.
Which other solutions did I evaluate?
We looked at AWS, but we chose Azure because we use a lot of Microsoft Products and it just felt more integrated.
What other advice do I have?
Start with the simple things first, design your environment before deploying anything, even a simple development environment. Understand the charging model used and get to grips with the basics of PowerShell, as nice as the web based front end is, PowerShell is very handy.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Azure is a great choice for a medium-large application that requires faster deployment, it is very scalable, but the minor thing about Azure is that they are costly, so you must estimate your cost using its pricing calculator first before deciding to go with them. Honestly, if you don't have large traffic, an ASPHostPortal shared hosting plan is a great choice since they are affordable and reliable.
Pre-Sales/System Architect at a tech services company with 5,001-10,000 employees
It has a great front-end management interface
What is most valuable?
- Windows and Linux compatibility
- Great front-end management interface
- Pricing based on use time
How has it helped my organization?
One time I needed to build an environment, but it did not exist at the time to buy the hardware and all logistics inside it. To deploy it was essential, we got a great success on the project using MS Azure.
What needs improvement?
It could be a useful process to make the marketing of MS Publisher a little area of improvement for IT professionals learn about this tool.
For how long have I used the solution?
Two years.
What was my experience with deployment of the solution?
No. We did not have any problem deploying it.
What do I think about the stability of the solution?
No. We do not have problems with stability.
What do I think about the scalability of the solution?
No. We do not have problems with scalability.
How are customer service and technical support?
Customer Service:
I do not use customer service.
Technical Support:We have had great experiences using their technical support. They were very useful.
Which solution did I use previously and why did I switch?
No, just on-premise and testing Amazon.
How was the initial setup?
No, it is easy to configure and use.
What about the implementation team?
It was implemented in-house, using our own team. Some of the professionals had already worked with Azure.
What was our ROI?
It was not calculate
What's my experience with pricing, setup cost, and licensing?
The whole pricing list is published, so it is clear. When you choose the configuration, you can see the price.
Which other solutions did I evaluate?
Yes. On-Premise and other solutions inside the company.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director of Operations at a tech services company with 51-200 employees
It enables a breakdown of IT silos and speeds up micro-service architectures.
Pros and Cons
- "In general, the entire suite of PaaS is valuable. It enables a true breakdown of IT siloes and allows an organization to embrace DevOps."
- "Predictability and quality. Make sure things work predictable, as expected, and documented."
How has it helped my organization?
We are faster to market with greater integration of the development and infrastructure teams.
Develop solutions quickly using the normal toolset be it either as developer, IT, DevOps or BI. Expand into new world via AI and Machine Learning.
What is most valuable?
Update two years later.... Microsoft Azure continue to expand its Platform as a Service value and has set itself apart from other cloud providers that are focused on the IaaS world. If you are a Microsoft house e.g. Visual Studio, .Net, Xamarin, O365, Windows Server or Windows Users this is a clear winner. It is easy to expand you in-house, in-data center knowledge into the cloud and Microsoft's enablement of hybrid/spanning on-premise with Cloud makes transitions easy.
In general, the entire suite of PaaS is valuable. It enables a true breakdown of IT siloes and allows an organization to embrace DevOps. It speeds up micro-service architectures and provides interesting and new opportunities to staff, generating morale boosts.
What needs improvement?
Two years later..... This has been resolved by Microsoft. There is now starting to be the challenge of figuring out which service you want to use and it is no always clear which PaaS is best for the job. This is Microsoft achilles heal across its services.
Predictability and quality need improvement. Make sure things work predictably, as expected, and are documented.
As my organization learned the new tooling that Azure provides we encountered topics where the behavior of the PaaS Resource was behaving slightly different than expected and outlined in the documentation. We usually would open a service request on the topic and be told that it is supposed to work as we expected but there is a problem and Microsoft provided a work around. An example of such a topic was IAM where a contributor on a resource group who were creating a Storage resource were told they were not authorized. The main reason was around the registration of the resource that had to be done by an administrator and manually as a one-time task. Talking to Microsoft they admitted this was an error. This was for us predominant for Storage Accounts but it did occur for some other resources as well.
The second topic we encountered were related to VM’s that would suddenly and without warning would go offline. Response from Microsoft support request was that as long as the SLA is below 99.95% they cannot do anything. Obviously you can expand the resource and the cost using a availability set, fault domains etc. but my expectations was that VM’s would only be taken down for maintenance with prior notification. This one is less critical as I agree that you need to design your VM’s using the high availability features.
What do I think about the stability of the solution?
I have not seen any stability issues. High availability and reliability is good if you follow Microsoft development practices.
What do I think about the scalability of the solution?
Provides fast scalability, based on demand.
How are customer service and technical support?
Technical support is outstanding. They provide fast and high quality support, even with lower support contracts.
Which solution did I use previously and why did I switch?
I used traditional data center solutions.
How was the initial setup?
The setup was complex. There is a lot of training that needs to occur with both development teams and infrastructure teams. It is a different approach. In some ways, it is more structured.
What's my experience with pricing, setup cost, and licensing?
Keep to PaaS to gain the optimal benefits from an OPEX finance and resource perspective.
Which other solutions did I evaluate?
I also use AWS. While AWS is ahead in the IaaS technology, for a Microsoft shop, Azure is more aligned to skills.
What other advice do I have?
Learn and spend up-front time on training the organization.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
President and Founder with 51-200 employees
Our Chinese clients can initiate international cloud launches of new IOT products, but pricing for outgoing data caps the ability for startups to justify its deployment.
What is most valuable?
Provisioning, info bus, video streaming, IOT templates, Web Services, SQL
How has it helped my organization?
Azure has allowed our burgeoning PRC SOE clients to initiate international cloud launches of new IOT products.
What needs improvement?
Pricing of outgoing data has capped the ablity for startup products to justify the ROI of Azure application deployment.
For how long have I used the solution?
3 years
What was my experience with deployment of the solution?
Just cost
What do I think about the stability of the solution?
Over the last 12 months we've seen 2 outages.
What do I think about the scalability of the solution?
No
How are customer service and technical support?
Customer Service:
Poor, you can't get to people who know the products when you are ramping up.
Technical Support:poor
Which solution did I use previously and why did I switch?
Used AWS and FireHost but switched to support our partnering efforts with MSFT.
How was the initial setup?
Straightforward
What about the implementation team?
In-house
What was our ROI?
Not good because of out going data costs.
What's my experience with pricing, setup cost, and licensing?
Push MSFT to change the outgoing data policy.
Which other solutions did I evaluate?
AWS, Huawei, FireHost
Disclosure: My company has a business relationship with this vendor other than being a customer. Microsoft Partner
Diretor de Sistemas de Informação at a transportation company with 5,001-10,000 employees
Mobility of cloud-based directory reduced reporting and sped implementing new solutions
What is most valuable?
- Virtual Networking
- Security
- Feature packing
- Virtual Machines
- Ease of implementation
- Azure AD
- Azure AD Directory Domain Services
- Database as a Service
- Operations Management Suite
- RBAC
How has it helped my organization?
Mobility, no more "metal" on-premise, cloud-based directory with SSO features, sped implementing new solutions, reduced skillset for management and reporting.
We have a full Azure plus Office 365 implementation for servers and desktops, authenticating users on Azure AD over 802.1X switching and wireless. No on-premise servers, DC's, file-servers, etc.
What needs improvement?
Stability. Microsoft is implementing changes too fast and sometimes things break.
For how long have I used the solution?
Three years, but the full stack only since January 2017.
What was my experience with deployment of the solution?
None.
What do I think about the stability of the solution?
Yes. Beware of August. Microsoft makes some big changes during this month and they have an impact on customers.
What do I think about the scalability of the solution?
None.
How are customer service and technical support?
Customer Service:
10 out of 10.
Technical Support:10 out of 10.
Which solution did I use previously and why did I switch?
On-premise traditional solutions.
How was the initial setup?
Complex in the beginning, because the company I was migrating had some peculiarities.
The latter move was totally stable as we did a cutoff migration and no garbage was imported. Some downtime was expected, but this was minimal.
What about the implementation team?
In-house, with support from a vendor team. Excellent support: 10 out of 10.
What was our ROI?
Not yet calculated since it was a major digital transformation and an ongoing project.
What's my experience with pricing, setup cost, and licensing?
Setup cost is low and Microsoft may help your project financially with services from a partner.
Be sure to know your licensing or ask for advice. It's worth it. You may be led into something you don't need, if following Microsoft or a vendor.
Which other solutions did I evaluate?
No.
What other advice do I have?
Evaluate extensibly (the actual scenario), have a definitive vision of where you want to be in a near future, align the strategy with your management and expect that it may not be cheaper. A correct vision of a project of this kind cannot be focused on lowering costs but vision alignment, future scalability, speed on delivering services, and maintaining smaller IT crews focused on business needs.
Please do some previous math regarding actual licensing versus a costs model. Extrapolate this to a five year plan to match current hardware lifespans.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director General with 11-50 employees
Reduces Costs and Time To Market.
What is most valuable?
Web Apps and Functions. I had been able to reduce my costs a lot by using Functions, it allowed me to change the way we are developing solutions and reduce the time to market. Highly recommended.
How has it helped my organization?
Our development team uses Visual Studio to develop the solutions we work with. By using Functions, we can be more agile on the development and sometimes our developers just go online and update the code without even needing to have their computer with them.
What needs improvement?
Sometimes technical support is not fast as I needed on the first call, but once they are engaged, it is really easy to get an answer.
For how long have I used the solution?
Five years.
What do I think about the stability of the solution?
No.
What do I think about the scalability of the solution?
No, it works perfectly.
How are customer service and technical support?
Sometimes it is not fast as I needed on the first call, but once they are engaged, it is really easy to get an answer.
Which solution did I use previously and why did I switch?
No.
How was the initial setup?
Really straightforward. We didn’t need to learn anything different.
What's my experience with pricing, setup cost, and licensing?
Try to go for an Enterprise agreement if you have a contract with Microsoft. If you are running virtual machines, go for the CPP Microsoft Compute Pre-Purchase Plan.
Which other solutions did I evaluate?
Yes, AWS.
What other advice do I have?
Try to go for serverless solutions or Functions to increase availability and reduce costs.
Disclosure: My company has a business relationship with this vendor other than being a customer. Development partner of solutions with Azure.

Buyer's Guide
Download our free Microsoft Azure Report and get advice and tips from experienced pros
sharing their opinions.
Updated: August 2025
Popular Comparisons
Amazon AWS
Red Hat OpenShift
Akamai Connected Cloud (Linode)
Oracle Cloud Infrastructure (OCI)
Google Cloud
VMware Tanzu Platform
SAP Cloud Platform
Salesforce Platform
Alibaba Cloud
Pivotal Cloud Foundry
Google Firebase
VMware Cloud Foundation
IBM Public Cloud
Nutanix Cloud Clusters (NC2)
Buyer's Guide
Download our free Microsoft Azure Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Gartner's Magic Quadrant for IaaS maintains Amazon Web Service at the top of the Leaders quadrant. Do you agree?
- PaaS solutions: Areas for improvement?
- Rackspace, Dimension Data, and others that were in last year's Challenger quadrant became Niche Players: Agree/ Disagree
- What Is The Biggest Difference Between Microsoft Azure and Oracle Cloud Platform?
- Which backup and recovery solution can backup Azure machines to its own (dedicated) cloud?
- Which is better - SAP Cloud Platform or Microsoft Azure?
- Which solution do you prefer: Alibaba Cloud or Microsoft Azure?
- How does Microsoft MDS (vs Informatica MDM) fit with Azure architecture?
- SAP HANA Enterprise Cloud (HEC): how to migrate to Microsoft Azure?
- Does F5 Advanced WAF work with Azure App Service?
MS Azure is a comprehensive SaaS-based solution provides one powerful interface for web and native mobile applications.