The primary use case of this solution is generally for infrastructure service, and also for VC-migrations and district modernization using the platform service. We're a consulting firm so we use this solution and also deploy it for our customers. I'm an architect/project manager and we are partners of Microsoft.
Architect/ Project Manager at a computer software company with 1,001-5,000 employees
Provides very good security, scalability, and elasticity
Pros and Cons
- "Good security, scalability, and elasticity."
- "Technical support could be improved."
What is our primary use case?
What is most valuable?
The main beneficial features the product provides are security, scalability, and elasticity.
What needs improvement?
The technical support could be improved. When we leave tickets, it can take some days before the issue is dealt with.
For how long have I used the solution?
I've been using this solution for four years.
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What do I think about the stability of the solution?
We haven't had any issues with stability in the last 12 months, prior to that there were some small problems.
What do I think about the scalability of the solution?
The scalability is good, most of our clients are enterprise size organizations.
How was the initial setup?
The initial setup is straightforward, the environment is mature with a lot of documentation.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is okay although it depends on the region of the deployment.
What other advice do I have?
A company should look at the suitability for their use case before choosing a solution.
I rate this solution an eight out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner

Presales Network & Security Engineer at a tech services company with 51-200 employees
A solid cloud-based platform with fair licensing
Pros and Cons
- "We didn't have any problems setting it up."
- "A problem with Azure is that the architecture that they have is not really compliant — not really connecting with the endpoint Cloud."
What is our primary use case?
Within our company, there are around 150 employees using this solution. We have a technical team of about five or six people.
What is most valuable?
I like that it's cloud-based and it's 24/7, theoretically. I am also happy with the licensing fees. It's quite competitive in the market. They sell Level 1, Level 2, Level 3, and level 5 licenses, and one of them is compatible with PowerPoint. The licensing fee is quite cheap for what they're offering.
What needs improvement?
A few different vendors from Fortinet, from Barracuda, from Forcepoint, all use infrastructure from Azure from time to time. A problem with Azure is that the architecture that they have is not really compliant — not really connecting with the endpoint Cloud. It's a different type of architecture, so that's a mistake from Microsoft. Hopefully, they will fix it soon.
It could be more secure actually. Microsoft Defender is not very secure. The platform is also a bit slow, to be honest. It takes a few seconds to load. Although, it does update quickly now. It's one-click — Microsoft takes four seconds and Google takes two and a half. It's minimal.
Better integration with other vendors and third-party systems would be a nice change.
For how long have I used the solution?
I have been using Microsoft Azure for roughly five or six years.
What do I think about the stability of the solution?
Microsoft Azure is stable.
What do I think about the scalability of the solution?
Microsoft Azure is cloud-based, so it's definitely scalable.
How was the initial setup?
We didn't have any problems setting it up.
What other advice do I have?
Overall, on a scale from one to ten, I would give Microsoft Azure a rating of eight. It's a good product. It does have a few flaws but it's solid.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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August 2025

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Cloud Architect at a computer software company with 10,001+ employees
Multiple products in one, scalable, stable and good support
Pros and Cons
- "There are several products within Azure."
What is our primary use case?
We are using the solution for applications.
What is most valuable?
There are several products within Azure.
For how long have I used the solution?
I have been using the solution for four years.
What do I think about the stability of the solution?
The solution is stable in my experience.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and technical support?
The service is good.
What's my experience with pricing, setup cost, and licensing?
The cost structure is like most cloud-based services. The solution could be cheaper, it is always better to be cheaper.
What other advice do I have?
I recommend this solution.
I rate Microsoft Azure a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Owner and Senior Technical Architect at a consultancy with 1-10 employees
A secure, vast, and powerful platform that provides many possibilities and reduces the strain on internal IT
Pros and Cons
- "It is so huge and so powerful. The best thing is the possibilities of things that you can actually do with it. If you do it right, you can work or host your stuff a lot cheaper than traditionally. Its security is good, and it also reduces the strain on internal IT."
- "I would like to see improved migration tools. It is improving week by week. They just need to make sure that they keep up with the new functionality provided in other clouds."
What is most valuable?
It is so huge and so powerful. The best thing is the possibilities of things that you can actually do with it. If you do it right, you can work or host your stuff a lot cheaper than traditionally.
Its security is good, and it also reduces the strain on internal IT.
What needs improvement?
I would like to see improved migration tools. It is improving week by week. They just need to make sure that they keep up with the new functionality provided in other clouds.
For how long have I used the solution?
I have been using this solution for nine years.
What do I think about the stability of the solution?
I have not been overly impressed with stability in the last years.
What do I think about the scalability of the solution?
By definition, it is scalable. Indirectly, one of our customers probably has more than 100,000 users.
How are customer service and technical support?
If you take the normal technical support, then it is okay. If you pay for premium technical support, then it is really good.
How was the initial setup?
Its initial setup is straightforward. You don't have to do anything. It is all done for you.
What other advice do I have?
I am a Microsoft partner, so I would, of course, recommend it. I would recommend Azure, then AWS, and then Google.
I would rate Microsoft Azure a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Senior Software Engineer at a computer software company with 1,001-5,000 employees
It is stable, flexible, and easy to use, but it can be more secure
Pros and Cons
- "It is easy to use and flexible."
- "It is pretty secure, but it can always be more secure."
What is our primary use case?
We use it to create virtual machines for the key vaults and our processes.
What is most valuable?
It is easy to use and flexible.
What needs improvement?
It is pretty secure, but it can always be more secure.
For how long have I used the solution?
I have been using this solution for one year.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
I don't know much about it, but I think it is scalable. We have 300 to 400 users of this solution.
How are customer service and technical support?
I do not have any experience with their technical support.
Which solution did I use previously and why did I switch?
I am not aware of any other solution.
What other advice do I have?
I would recommend this solution. We plan to keep using it.
I would rate Microsoft Azure a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Team Lead Regional - Equipo Comercial de Soporte Técnico at SEGA
Straightforward navigation, fast and easy, and supports SaaS
Pros and Cons
- "The most valuable aspect of Azure is the flexibility you have for all the services and solutions it offers, even if you use IaaS, PaaS, or SaaS, you have the option to only pay for the services you use."
- "Integrate as a service. A lot of Microsoft software licensing options aren’t yet in Azure. Also, the ability to integrate with other technologies, such as other options on the market based on RISC Technologies."
What is our primary use case?
We are a Microsoft Partner for Central America. The solution is in our portfolio, we provide managed services on Azure for our customers and we use it for our services infrastructure.
What is most valuable?
The most valuable aspect of Azure is the flexibility you have for all the services and solutions it offers, even if you use IaaS, PaaS, or SaaS, you have the option to only pay for the services you use – “pay as you go”, in a Cloud that is compliant with most regulations, using this advantage you have a lot of options and technologies you can adopt, and easily integrate into your infrastructure, to accelerate your Digital Transformation journey.
We integrating Azure to build solutions that we offer to our customers.
What needs improvement?
Integrate as a service. A lot of Microsoft software licensing options aren’t yet in Azure. Also, the ability to integrate with other technologies, such as other options on the market based on RISC Technologies.
For how long have I used the solution?
I have been using the solution for 10 years.
What other advice do I have?
I rate Microsoft Azure an nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
General Manager at a tech company with 11-50 employees
A reliable, stable, and scalable solution that meets our needs and is easy to implement and use
Pros and Cons
- "There are many useful features. We use web apps, so instead of starting a web server, we just have machines running some web services. This was helpful for us in terms of the scalability of the application. We also use Active Directory for authentication and some services for the data backup. It is a very good and reliable solution. It was easy to implement this solution. It fits very well into our plans and covers our needs to provide infrastructure in the cloud. The portal to configure new resources is very easy, and it is very easy to allocate new resources."
- "We would like it to be cheaper. As a customer, we always want to pay less."
What is our primary use case?
Our production system is on Microsoft Azure. We are using the latest version of this solution.
We have services for the data in the SQL Server database. We also have servers for our web-based applications. All transactions occur in this environment. We also have a mirror environment in Azure, which is a different cloud geographically.
What is most valuable?
There are many useful features. We use web apps, so instead of starting a web server, we just have machines running some web services. This was helpful for us in terms of the scalability of the application. We also use Active Directory for authentication and some services for the data backup.
It is a very good and reliable solution. It was easy to implement this solution. It fits very well into our plans and covers our needs to provide infrastructure in the cloud. The portal to configure new resources is very easy, and it is very easy to allocate new resources.
What needs improvement?
We would like it to be cheaper. As a customer, we always want to pay less.
For how long have I used the solution?
I have been using this solution since 2013.
What do I think about the stability of the solution?
In the past, they had some major outages, but it is a pretty stable platform.
What do I think about the scalability of the solution?
It is very scalable. It is as easy as assigning more resources, but it also depends on the architecture. If you have web apps or microservices, it is easy to implement a kind of dynamic or elastic growth. When you have a lot of activities, Azure will automatically assign more resources, which is pretty convenient.
We have around 200 users in our company, but we also have a merchant network that uses our system. This network has about 1,000 users.
How are customer service and technical support?
We had to escalate one case with the Microsoft team because we lost the connection with a data store. We got a response back within an hour of the event, and it was normal. Their service is fine in this regard. You can also have a better support contract, but what we have is enough for our purposes and needs.
How was the initial setup?
It is pretty easy. You just have to follow the step-by-step guidelines. The deployment happens almost immediately. If you need to increase or upgrade a server or have a new server, you just go to the portal and create a new resource, such as a server or a disk. It is very fast. There is no waiting time at all.
What's my experience with pricing, setup cost, and licensing?
Its price can be cheaper. Price is always an issue. We pay around $10,000 per month for all resources.
Which other solutions did I evaluate?
We are launching a new platform for software as a service. We create our software, and for a new concept and architecture, we are comparing AWS with Azure. We are exploring AWS. It is a different stack, and we don't have much experience with it. So far, we don't have a lot of information about production on AWS because the product is not live yet. It will take a couple of months to be finished.
What other advice do I have?
It is a good solution. If you have any on-premise applications, you have to be very careful about the architecture. What you don't want to do is copy what you have in your data center and put it on the cloud because there are various alternatives once you are in the cloud. Therefore, I would recommend others to review the architecture and take advantage of the features that it provides.
I would rate Microsoft Azure a nine out of ten. We are happy with Microsoft and this solution.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior System Engineer at a engineering company with 11-50 employees
Easy to use with good scalability potential and good stability on offer
Pros and Cons
- "The product is rather stable. We haven't had any issues with it in that sense."
- "It would be ideal if they could reduce costs a bit. Right now, we find the product to be expensive."
What is our primary use case?
We primarily use the solution to host the web server.
What is most valuable?
The product is very convenient for us. It ensures the website is set up right.
The solution can scale if you need it to. Expanding it is easy.
The product is rather stable. We haven't had any issues with it in that sense.
The solution is very easy to use.
What needs improvement?
I can't say that we have any complaints in terms of features or lack of capabilities within the product. Over the last two years, I'd say it's been so far so good.
It would be ideal if they could reduce costs a bit. Right now, we find the product to be expensive.
For how long have I used the solution?
I've been using the solution for around two years at this point. It hasn't been too long.
What do I think about the stability of the solution?
The solution so far has been reliable. We haven't had problems with stability over the last two years of use. There aren't bugs or glitches. It doesn't crash or freeze. It's been good.
What do I think about the scalability of the solution?
The scalability of the solution is very good. If a company needs to expand it, they can do so rather easily. It shouldn't give them any trouble.
We don't currently have plans to increase the usage ourselves at this point. There's no scaling that will be done in the near future on our end.
How are customer service and technical support?
We've been in touch with technical support in the past. We had a question we needed them to answer and they were able to help us. I'd say they were knowledgeable and responsive and that we've been happy with the level of service so far.
What's my experience with pricing, setup cost, and licensing?
The licensing is based on usage. I'm not sure of the exact costs involved as it's not an aspect of the solution that is my responsibility.
That said, it is my understanding that it is a bit expensive.
What other advice do I have?
We're just a customer. We aren't a reseller or consultant and we don't have a professional business relationship with Microsoft.
We only really use the solution to host a website, and therefore we don't really use the full scope of features right now.
I'd recommend the solution to other organizations as it is rather easy to use.
Overall, we've been quite happy with the product. I'd rate it eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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