Product Architect at a government with 1,001-5,000 employees
Real User
ExpressRoute makes it easy to connect to services, but it could be more user-friendly
Pros and Cons
  • "I like the ExpressRoute because that makes it easy to configure connectivity to Azure-hosted services."
  • "Azure could be made more user-friendly."

What is our primary use case?

We are a service provider and Azure is one of the products that I use to assist my clients.

What is most valuable?

I like the ExpressRoute because that makes it easy to configure connectivity to Azure-hosted services.

What needs improvement?

Azure could be made more user-friendly. For example, the configuration wizard should be more intuitive for the users.

For how long have I used the solution?

I have been using Microsoft Azure for about 18 months.

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Microsoft Azure
April 2024
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What do I think about the stability of the solution?

This product is stable enough.

What do I think about the scalability of the solution?

Scalability-wise, we have not had any problems.

How are customer service and support?

We have been in touch with Microsoft technical support and I would say that they are average.

Which solution did I use previously and why did I switch?

I am also working with AWS and I find that it is more user-friendly. I am a fan of AWS and although it depends on the use cases and requirements, we generally implement AWS more often than Azure.

How was the initial setup?

The initial setup was fairly simple. If we did have any issues then we would consult with Microsoft Professional Services, or some of our cloud architects, just to figure out how to resolve them.

We follow the Microsoft update paths. There isn't any maintenance required because it's a managed service and the providers take care of it.

What other advice do I have?

For the most part, Microsoft Azure works well. They are constantly upgrading their services. That said, I don't think that it's perfect.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Head of Architecture - Digital at a tech services company with 1,001-5,000 employees
Real User
Time to market is fast compared back to the traditional on-premise hosting but it needs to mature
Pros and Cons
  • "The time to market is fast compared back to the traditional on-premise hosting. That is one of the better things I can say because there is no need to worry. The Pack services will enable it to start immediately."
  • "There were also a lot of constraints with the serverless parts."

How has it helped my organization?

The time to market is fast compared back to the traditional on-premise hosting. That is one of the better things I can say because there is no need to worry. The Pack services will enable it to start immediately. 

What is most valuable?

I think Azure is good. We're exploring the Cosmos DB for the dealer distribution, which is in a project phase. We are happy with their services. 

What needs improvement?

They should enable more other products to enable other commercial products as a Pack services, from the database side, more from the security perspective. Some of the databases don't have the features that Azure SQL has. Those parts have to enabled.

There were also a lot of constraints with the serverless parts. They are far behind compared to AWS.

For how long have I used the solution?

I have been using Azure for the last three years. 

How are customer service and technical support?

The technical support is a bit clumsy. Their time to respond is not that much great.

How was the initial setup?

In terms of the UCs, they are very cumbersome. It's not very user friendly.

Each deployment takes around ten minutes. We do around 300 a day.

What other advice do I have?

If you look at it from the cloud product perspective, AWS is first. There is no doubt about it, and Azure is in the second position, and Google is the third.

Serverless is something that Microsoft needs to focus on, it is not so mature. That would be a game-changer.

I would rate it a seven out of ten. Not a ten because they need to improve in terms of maturity, flexibility, and user experience. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Microsoft Azure
April 2024
Learn what your peers think about Microsoft Azure. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
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Data Architect at Prolifics
Real User
The data factory is a valuable feature; ML component could be improved
Pros and Cons
  • "The data factory feature."
  • "Auto ML could be improved technically."

What is our primary use case?

My current project is to carry out a comparison between Azure, AWS, and GCP, the three variants of cloud in order to analyze the best possible solution. In terms of costing and services I've been carrying out a comparison between all three. We are currently building the machine learning pipeline. We're partners with Microsoft and I'm a data architect. 

What is most valuable?

The data factory is a valuable feature. I come from a hardcore Microsoft background so I was able to relate to the data factory best among all the components as it's close to my existing system. 

What needs improvement?

I think the pricing model could be improved. I have that clarity with AWS but with Azure it's not that easy. If I am building a solution on Azure, the first question that stakeholders will ask me is about the cost. If I'm using multiple services of Azure, then how do I figure that out given that it's all on cloud.

Technically, I would say there could definitely be improvement on the AutoML part, which is the machine learning component of Azure. I made a comparison between AutoML versus DataRobot, another vendor that provides machine learning. DataRobot is definitely ahead of Azure AutoML. Of course that could be because I'm using the licensed version of DataRobot versus the free version of AutoML but there does seem to be a gap. 

For how long have I used the solution?

I've been using this solution for about six months. 

What do I think about the stability of the solution?

I haven't had any issues with stability. I think it's more to do with the volume of data that I am playing with which for now is only 5GB of data. I don't expect any problems.

What do I think about the scalability of the solution?

I don't see any issue with scalability. But here again, on the cloud platform, there won't be any issue with the scalability but you need to understand the pricing. Once you have that,  scaling will never be an issue. 

How was the initial setup?

The complexity or otherwise of the initial setup depends on the person who will be using it. If you take the AutoAI services from other vendors, those are more graphical, more eye pleasing versus what Microsoft offers and less complicated to implement. With Azure ML, values have to be manually fed into the columns and that's clearly going to be more time consuming. 

What other advice do I have?

There are multiple players in the market and this seems to be a good solution. It really depends on the use case and on the customer. I would personally choose AWS over Azure because that's where my experience is and I'm more familiar with AWS.

I would rate this solution a seven out of 10.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
General manager at a tech services company with 201-500 employees
Real User
A scalable solution that requires minimal administrative effort
Pros and Cons
  • "The scalability is good."
  • "I would like to see more advanced functionality in terms of information security."

What is our primary use case?

We primarily use Azure for our ERP system and DR usage. It is set up for multiple production workloads.

What is most valuable?

This solution requires minimal administrative effort.

The scalability is good.

The most valuable feature is Azure SQL.

What needs improvement?

Improvements need to be made with respect to the availability of third-party services.

I would like to see more advanced functionality in terms of information security.

For how long have I used the solution?

We have been using Microsoft Azure for six years.

What do I think about the stability of the solution?

There is room for improvement in terms of stability.

What do I think about the scalability of the solution?

Scalability is one of the best features. We have thousands of users.

How are customer service and technical support?

I have been in contact with technical support and would rate them better than average. I find that it takes a long time to reach somebody who is a subject matter expert. This is because they first need to escalate requests from the level one or level two helpdesk. For the problems that we have experienced, we needed support directly from people with expertise.

How was the initial setup?

The initial setup is straightforward and the deployment can be completed within short time. Now we can deploy most components/services within a day or two.

What about the implementation team?

When we first implemented Azure, we engaged with a third-party system integrator. Now, however, we can do everything ourselves. We have approximately five people who do the maintenance of the cloud infrastructure.

What's my experience with pricing, setup cost, and licensing?

The price of Microsoft Azure is pretty good. Among the top market players, it’s usually the cheapest or the one after. Our usage is more than $1,000,000 USD annually.

What other advice do I have?

My advice for anybody who is considering this product is that it can be a good start for SME, up to MNC who needs to see their full environment, rather than just a particular system or area.

Overall, this is a good solution but there is room for improvement.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Pre-Sales/System Architect at a tech services company with 5,001-10,000 employees
MSP
Top 10
It has a great front-end management interface

What is most valuable?

  • Windows and Linux compatibility
  • Great front-end management interface
  • Pricing based on use time

How has it helped my organization?

One time I needed to build an environment, but it did not exist at the time to buy the hardware and all logistics inside it. To deploy it was essential, we got a great success on the project using MS Azure.

What needs improvement?

It could be a useful process to make the marketing of MS Publisher a little area of improvement for IT professionals learn about this tool.

For how long have I used the solution?

Two years.

What was my experience with deployment of the solution?

No. We did not have any problem deploying it.

What do I think about the stability of the solution?

No. We do not have problems with stability.

What do I think about the scalability of the solution?

No. We do not have problems with scalability.

How are customer service and technical support?

Customer Service:

I do not use customer service.

Technical Support:

We have had great experiences using their technical support. They were very useful.

Which solution did I use previously and why did I switch?

No, just on-premise and testing Amazon.

How was the initial setup?

No, it is easy to configure and use.

What about the implementation team?

It was implemented in-house, using our own team. Some of the professionals had already worked with Azure.

What was our ROI?

It was not calculate

What's my experience with pricing, setup cost, and licensing?

The whole pricing list is published, so it is clear. When you choose the configuration, you can see the price.

Which other solutions did I evaluate?

Yes. On-Premise and other solutions inside the company.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user159600 - PeerSpot reviewer
Director of Operations at a tech services company with 51-200 employees
Real User
It enables a breakdown of IT silos and speeds up micro-service architectures.
Pros and Cons
  • "In general, the entire suite of PaaS is valuable. It enables a true breakdown of IT siloes and allows an organization to embrace DevOps."
  • "Predictability and quality. Make sure things work predictable, as expected, and documented."

How has it helped my organization?

We are faster to market with greater integration of the development and infrastructure teams.

Develop solutions quickly using the normal toolset be it either as developer, IT, DevOps or BI. Expand into new world via AI and Machine Learning.

What is most valuable?

Update two years later.... Microsoft Azure continue to expand its Platform as a Service value and has set itself apart from other cloud providers that are focused on the IaaS world. If you are a Microsoft house e.g. Visual Studio, .Net, Xamarin, O365, Windows Server or Windows Users this is a clear winner. It is easy to expand you in-house, in-data center knowledge into the cloud and Microsoft's enablement of hybrid/spanning on-premise with Cloud makes transitions easy.

In general, the entire suite of PaaS is valuable. It enables a true breakdown of IT siloes and allows an organization to embrace DevOps. It speeds up micro-service architectures and provides interesting and new opportunities to staff, generating morale boosts.

What needs improvement?

Two years later..... This has been resolved by Microsoft. There is now starting to be the challenge of figuring out which service you want to use and it is no always clear which PaaS is best for the job. This is Microsoft achilles heal across its services.

Predictability and quality need improvement. Make sure things work predictably, as expected, and are documented.

As my organization learned the new tooling that Azure provides we encountered topics where the behavior of the PaaS Resource was behaving slightly different than expected and outlined in the documentation. We usually would open a service request on the topic and be told that it is supposed to work as we expected but there is a problem and Microsoft provided a work around. An example of such a topic was IAM where a contributor on a resource group who were creating a Storage resource were told they were not authorized. The main reason was around the registration of the resource that had to be done by an administrator and manually as a one-time task. Talking to Microsoft they admitted this was an error. This was for us predominant for Storage Accounts but it did occur for some other resources as well.

The second topic we encountered were related to VM’s that would suddenly and without warning would go offline. Response from Microsoft support request was that as long as the SLA is below 99.95% they cannot do anything. Obviously you can expand the resource and the cost using a availability set, fault domains etc. but my expectations was that VM’s would only be taken down for maintenance with prior notification. This one is less critical as I agree that you need to design your VM’s using the high availability features.

What do I think about the stability of the solution?

I have not seen any stability issues. High availability and reliability is good if you follow Microsoft development practices.

What do I think about the scalability of the solution?

Provides fast scalability, based on demand.

How are customer service and technical support?

Technical support is outstanding. They provide fast and high quality support, even with lower support contracts.

Which solution did I use previously and why did I switch?

I used traditional data center solutions.

How was the initial setup?

The setup was complex. There is a lot of training that needs to occur with both development teams and infrastructure teams. It is a different approach. In some ways, it is more structured.

What's my experience with pricing, setup cost, and licensing?

Keep to PaaS to gain the optimal benefits from an OPEX finance and resource perspective.

Which other solutions did I evaluate?

I also use AWS. While AWS is ahead in the IaaS technology, for a Microsoft shop, Azure is more aligned to skills.

What other advice do I have?

Learn and spend up-front time on training the organization.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Lead Engineer Solutions at a media company with 51-200 employees
Vendor
It has helped us to scale, no matter what feature you use and scalability is of the utmost importance to us

What is most valuable?

We have most of our servers running as VM's in Azure. While still a hybrid environment, we are gradually moving all our servers and applications to Azure.

Azure Active Directory and Azure Active Directory Domain Services make it possible to have Azure VM's join a domain without the need for additional domain controllers. Users can join their CYOD to Azure Active Directory using their Azure credentials. With MDM in place, we also have the means to manage all devices, CYOD or BYOD.

The Disaster Recovery service - Azure Site Recovery (ASR) has enabled us to have our production servers and applications replicated to Azure and ready to take over in case of a major failure or when a site goes down. In addition, ASR helps us save money on expensive hardware.

How has it helped my organization?

It has helped us to scale, no matter what Azure feature you use. Scalability is of the utmost importance.

What needs improvement?

Regarding improvements:

  • MDM: Mobile Device Management (MDM) and Intune features are slowly moving over to Azure. I think as an integrated feature, there will be better ways to manage mobile devices.
  • Azure backup: It is still hard to configure and to figure out which Azure backup component to use for backing up different data on various storages.

For how long have I used the solution?

We have been using the solution for four years.

What do I think about the stability of the solution?

We did not encounter any issues with stability.

What do I think about the scalability of the solution?

We did not encounter any issues with scalability.

How is customer service and technical support?

The technical support is skilled.

How was the initial setup?

Everything you do for the first time can be complex. Setting up a VM in Azure is straightforward, but setting up a Disaster Recovery plan or moving a complete infrastructure to Azure can be complex.

Most of the complexity has to do with initial lack of experience. Diving into the material, study and hard work together with colleagues helps a lot.

An experienced System Administrator with years of on-premise experience will be able to make the move to Azure.

What's my experience with pricing, setup cost, and licensing?

As a consultant, I leave this area to my sales colleagues. When in doubt, contact Microsoft. They will be able to clarify your questions.

Which other solutions did I evaluate?

We are a Microsoft Gold Partner, so we only use MS products.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are a Microsoft Gold Partner and help other businesses with a smooth migration to Azure Cloud.
PeerSpot user
PeerSpot user
Owner with 51-200 employees
Vendor
Implementation is simple but anything to do with referencing other packages is simply frustrating

What is most valuable?

The ability to kick start a new web application or website and having them up and running in matter of minutes still amazes me.

How has it helped my organization?

Deploying new release for existing web applications has now become a matter of right clicking the name of the project and clicking ‘publish’, the same activity before might have been done in hours to days – depending on the complexity for the app.

What needs improvement?

Anything to do with referencing other packages is simply frustrating, this is mostly a problem with the Windows framework and not the hosting service, but it is still the most time consuming and irritating thing about using ASP.NET

Which solution did I use previously and why did I switch?

Yes, well back in the days we used to install physical servers, then we went to manually virtual servers, that to hosted virtual server, then to Amazon machines and now switched to Windows Azure.

How was the initial setup?

As simple as can be.

What about the implementation team?

We do all technical work in house and with Azure there was really no need for external assistance.

What's my experience with pricing, setup cost, and licensing?

When starting out I became member of the BizSpark program so the initial cost was 0 (FREE!), on customer’s projects the cost can go from $50 to $200 per month which is really cost effective for them.

Which other solutions did I evaluate?

Yes for every project we will compare Azure with Amazon, with virtual servers with a physical server. But in almost every case choosing Azure will be a no brainer.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user150756 - PeerSpot reviewer
it_user150756Director of Engineering at a tech services company
Consultant

How do you go about solving L7 loadbalancer issues in Azure? Also when you want to do L7 redirection from one datacenter to another datacenter , how do you solve them in Azure ?

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Buyer's Guide
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Updated: April 2024
Buyer's Guide
Download our free Microsoft Azure Report and get advice and tips from experienced pros sharing their opinions.