We use it for various services and business applications.
Platform Engineer and Infrastructure Management at a government with 201-500 employees
A stable, scalable, and useful solution
Pros and Cons
- "It is stable and scalable. It is useful for many applications and services, such as SharePoint, Microsoft Teams, and OneDrive."
- "They can add more documentation about the solution."
What is our primary use case?
What is most valuable?
It is stable and scalable. It is useful for many applications and services, such as SharePoint, Microsoft Teams, and OneDrive.
What needs improvement?
They can add more documentation about the solution.
For how long have I used the solution?
I have been using this solution for two years.
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December 2025
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What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable. We have around 100 people in the organization.
How are customer service and support?
Their technical support is good. There are no problems.
How was the initial setup?
It is easy to set up.
What other advice do I have?
I would recommend this solution. It is a good solution.
I would rate Microsoft Azure a nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Stable and flexible, easy to install, and the support is good
Pros and Cons
- "It's a flexible solution."
- "We need more customization and support for doing so."
What is our primary use case?
We are using Microsoft Azure to access the Azure cloud database.
What is most valuable?
It's a flexible solution.
What needs improvement?
We need more customization and support for doing so.
I would like to see more customization on the DevOps side.
For how long have I used the solution?
I have been using Microsoft Azure for approximately two years. The organization has been it for more than five years.
We are working with the current version.
What do I think about the stability of the solution?
It's a stable solution.
What do I think about the scalability of the solution?
We plan to continue using it in the future.
How are customer service and technical support?
Technical support is very good.
How was the initial setup?
The installation is straightforward.
If you want to install it, it would have to be on a VMware virtual machine.
If you have some experience, it doesn't take much more than thirty minutes to an hour to complete the installation.
What about the implementation team?
I completed the installation myself.
What other advice do I have?
This is a good product and I recommend it to others who are interested in using it.
I would rate Microsoft Azure an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Microsoft Azure
December 2025
Learn what your peers think about Microsoft Azure. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,371 professionals have used our research since 2012.
Systems Administrator Team Leader at a retailer with 1,001-5,000 employees
Good workload performance and the ExpressRoute connects us directly to the Microsoft cloud
Pros and Cons
- "We have implemented the ExpressRoute connection, which is an established circuit between the local provider and the Microsoft network edge."
- "At times, the support is terrible."
What is our primary use case?
This year, we built our own data center, and we use this solution to extend it into the cloud.
We have implemented the ExpressRoute connection, which is an established circuit between the local provider and the Microsoft network edge. This leads you directly to the Microsoft data center.
The digital workload transfers from on-premises here to the Azure cloud, which is a hybrid model. We have two different zones in Azure. One is for the intranet, and the other is for the internet.
What is most valuable?
The most valuable feature is the performance for our digital workloads.
What needs improvement?
At times, the support is terrible. It is not bad all of the time, but many times when we have contacted them, there are juniors without refined knowledge. We have had instances where it takes a long time to solve just a single problem.
For how long have I used the solution?
We have been using Microsoft Azure for the past two years.
What do I think about the stability of the solution?
The stability depends on the customer. They decide the compute and other things, such as the level of support. If they take premium support then the SLA given by Microsoft is higher than when you choose a virtual machine without premium.
What do I think about the scalability of the solution?
At the moment, we are reviewing and studying how to migrate our full workload to the cloud. We have one datacenter with more than 120 virtual machines and we are learning how to do the migration. Once it is achieved, the hybrid model we have can become a public model.
How was the initial setup?
Our design was complex because we wanted it done in a certain way. There were lots of things to be done. We just experienced problems in the firewall's compatibility with Azure because when you implement a firewall, it's not as straightforward as in the case when you implement it on-premises. This led to some challenges and we had to troubleshoot the deployment of one firewall for a full month.
Even the local providers did not have experience with how to deploy that one firewall, which is why we spent so much time troubleshooting. It turns out that when you deploy a firewall on-premises and you want to migrate to the cloud, there are certain considerations that you have to keep in mind, which makes it more complex.
For our second firewall implementation, it was faster and better.
What's my experience with pricing, setup cost, and licensing?
Licensing fees are paid on a yearly basis.
What other advice do I have?
This is definitely a product that I recommend, but it has to be done smartly. Not everything can be migrated and you shouldn't try to migrate everything as-is. It has to be done properly and people have to understand how services that are to be migrated need to be done. Also, there are some services that should not be migrated because it is better to keep them on your own cloud. This should all be studied in advance.
I would rate this solution a ten out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Digital Architecture Project Leader at a computer software company with 10,001+ employees
A good solution with useful features and good stability, scalability, and availability
Pros and Cons
- "Active Directory is a good feature. The infrastructure features that Azure provides are also good."
- "There should be more language options for the Azure Functions apps. It supports programming languages, but there are only a few options. It could have more programming languages."
What is our primary use case?
We are a consultancy company. We provide technology solutions for our clients. We use Microsoft Azure to provide infrastructure for our clients.
What is most valuable?
Active Directory is a good feature. The infrastructure features that Azure provides are also good.
What needs improvement?
There should be more language options for the Azure Functions apps. It supports programming languages, but there are only a few options. It could have more programming languages.
For how long have I used the solution?
I have been using this solution for one year.
What do I think about the stability of the solution?
It has good stability. It has an availability of 99,9%.
What do I think about the scalability of the solution?
It has good scalability. It is an automatic process.
It is a retail solution. Therefore, we have a lot of users. We probably have direct and indirect users in thousands.
How are customer service and technical support?
I don't like their support so much. The support of Microsoft is not fast enough and should be faster. They have a lot of layers or levels. I used to get in touch with them through the Azure Portal.
How was the initial setup?
The initial setup is easy. We have developed a DevOps automatic process, which makes it very fast to deploy. It takes just a few minutes.
What other advice do I have?
I would advise taking care of the intermediate layers between your business and Microsoft. They aren't good.
I would rate Microsoft Azure an eight out of ten. This rating is based on the general features. If they put more programming languages, I would rate it a ten. It is a good product.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Founder & Chief Technology Officer at a tech services company with 51-200 employees
Responsive technical support, scales easily, and is the most economical of the main cloud providers
Pros and Cons
- "Azure is a good networking solution from a WAN perspective."
- "I would like to see all of the cloud providers be more compatible with each other."
What is our primary use case?
We are an SD-WAN vendor and we deal with a lot of networks. Microsoft Azure is one that I use regularly.
It's application migration. We run a network as a service from Azure. People are migrating to Azure, either it's MS SQL, SAP on Azure deployments or just running on Azure that we connect.
The primary use case is to provide the SD-WAN to connect their remote offices and users to Azure and the data center.
How has it helped my organization?
Azure is pretty good and in fact, we have about 100 customers who are using Azure on our technology. These are some of the largest manufacturing companies in this region.
What is most valuable?
Azure is a good networking solution from a WAN perspective.
Features and functionality from a scale perspective, at least in the top three, are very compatible. These are AWS, Azure, and Google Cloud.
What needs improvement?
I would like to see all of the cloud providers be more compatible with each other. All of the big organizations, such as large manufacturing and banking and financials, use Azure, while other places will use Google Cloud to AWS. Compatability between these is important.
For how long have I used the solution?
I have been associated with Microsoft Azure for the last three and a half years.
What do I think about the scalability of the solution?
Azure scales like any other cloud.
How are customer service and technical support?
As a partner, the technical support is pretty responsive.
Which solution did I use previously and why did I switch?
We also use Digital Ocean, Google Cloud, AWS, and we are set up with multi-cloud.
I think Azure and AWS are similar in terms of pricing. Google Cloud is cheaper compared to either of these two. Google Cloud on the same sales chart. It is 30% to 40% cheaper than AWS or Azure. The Azure additional option is even cheaper than Google Cloud.
How was the initial setup?
The initial setup was easy.
What's my experience with pricing, setup cost, and licensing?
Pricing is comparable but from a cost perspective, this solution is the cheapest.
What other advice do I have?
We use both Private Cloud and Public Cloud. For Banks it's generally through Private Cloud, otherwise, it's on a Public Cloud, as we deliver services as well on Azure.
This is a product that I can recommend to others.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Enterprise Architect at a tech services company with 201-500 employees
Stable, scalable, and the cloud-based storage capabilities are helpful
Pros and Cons
- "The most valuable feature is cloud-based storage."
- "I would like to see better integration with other products."
What is our primary use case?
We work with a lot of cloud-related products, including Azure.
What is most valuable?
The most valuable feature is cloud-based storage.
All of the cloud-based features are helpful.
What needs improvement?
I would like to see better integration with other products.
For how long have I used the solution?
We have been using Microsoft Azure for a few years.
What do I think about the stability of the solution?
I have not heard any complaints about the stability of Azure. Most likely, we will continue to use it in the future.
What do I think about the scalability of the solution?
From what I understand, it is scalable. We are quite a big company and as such, we have quite a lot of users.
How are customer service and technical support?
I have not been in contact with technical support.
Which solution did I use previously and why did I switch?
In my experience, it has always been Microsoft Azure.
What other advice do I have?
Azure is a good product and I can recommend it to others.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Asst. Manager, Cloud Solutions at a tech services company with 11-50 employees
Easy to maintain with a simple initial setup but the pricing is a bit high
Pros and Cons
- "The focus on security is excellent. We really appreciate that about the solution."
- "The pricing in our region can be a bit high."
What is our primary use case?
We primarily have the solution working as an infrastructure as a service.
What is most valuable?
The focus on security is excellent. We really appreciate that about the solution.
The maintenance of the solution is very good.
The migration capabilities are great.
The implementation is easy.
What needs improvement?
The solution could be a bit more intuitive and easier to use.
The documentation could be a bit better. It could be more clear and accessible. It would be good to know if the person answering the questions was a Microsoft employee or just another user.
The pricing in our region can be a bit high.
For how long have I used the solution?
I've been using the solution for as long as three years at this point.
What do I think about the stability of the solution?
The solution is very stable. There's never any downtime. We don't deal with crashes or freezing. There aren't bugs or glitches. It works well.
What do I think about the scalability of the solution?
The product is scalable. If a company needs to expand, it can do so easily.
Currently, we have 20 people that use the solution within our organization. We also have three or four admins.
How are customer service and technical support?
Basically, the solution offers regional support and I'm okay with that. I don't need to worry about not getting the services I need. I've called and got support right away. I'm quite satisfied with the level of service that is being provided to us.
How was the initial setup?
The initial setup is not complex at all. It's straightforward as the product is basically focusing on a pay as you go model.
What's my experience with pricing, setup cost, and licensing?
For our region, Bangladesh, the pricing of the product is too much.
What other advice do I have?
We're a gold partner with Microsoft in Bangladesh.
We're always using the latest version of the solution as Azure constantly updates itself.
I'd recommend the product to other organizations.
Overall, I would rate the solution at a seven out of ten. Mostly we've been happy with it, however, we do find the pricing to be a bit high.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
IT Senior Consultant and trainer at a tech vendor with 51-200 employees
Simple to use, easy to configure, and scalable
Pros and Cons
- "The solution is very simple to use. It has a lot of great practical applications we really appreciate."
- "The solution could use mutual segmentation for servers. It would be ideal if you could constitute something like five or 15 groups among the groups of different computers inside Azure."
What is our primary use case?
I primarily use Microsoft Azure for application development in our development environment.
What is most valuable?
The solution is pretty dynamic.
We prefer that we can configure our environment very quickly.
We can add some notes if we need to. The testing capabilities are great. We can use the load balancing environment, and we can test a lot of different components from an infrastructure point of view. We can also test different scenarios within the application.
The solution is very simple to use. It has a lot of great practical applications we really appreciate.
What needs improvement?
The licensing model is not ideal. It is not very useful in predicting actual costs. Sometimes we found that we could not accurately predict how much specific products will cost the company in the future. Just now, for example, we want to start using Log Analytics for Office 365, however, we don't know the final price. It's inconvenient for us as we cannot predict the budget and it puts off making a decision. For Microsoft, it's very disadvantagous.
The solution could use mutual segmentation for servers. It would be ideal if you could constitute something like five or 15 groups among the groups of different computers inside Azure. If you could get something like logical groups of servers outside the mutual servers, it would be an improvement.
Sometimes we want to start and do a penetration test. If, for example, we're planning new security scanning for our customers. You have to inform Microsoft that you want to start a penetration test. If you have regular scans Microsoft should allow regular scanning, without having to plan and to ask for approval from the Microsoft side every time. When it's meant to be a regular occurrence, it's very inconvenient for us.
What do I think about the stability of the solution?
The stability of the solution is pretty good. It doesn't cause bottlenecks or any other major issues for us. We find it to be reliable.
What do I think about the scalability of the solution?
While we can dynamically add servers according to the user request, it's not profitable for us. Currently, it is possible to scale the solution. It just costs more to do so.
How are customer service and technical support?
We are not so satisfied with technical support right now. Sometimes they cannot help us. We had problems with licensing and with the invoicing and so on and so on. Sometimes it's not very easy to explain the problems, the technical or non-technical, and they can't really assist us effectively.
In one instance, we had an issue with anti-spam on the service. We were trying to figure out why certain emails were being marked as spam. It took far too long to get to the bottom of the cause.
What's my experience with pricing, setup cost, and licensing?
It's hard to gauge what the pricing will be, so It's hard to plan with the solution. The licensing needs to be more transparent and obvious.
What other advice do I have?
We're simply Microsoft customers. We don't have a business relationship with the company.
Overall, I would rate the solution eight out of ten. We're mostly happy with it, although we would prefer if pricing was more transparent.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: December 2025
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