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it_user2979 - PeerSpot reviewer
Network Engineer at a tech consulting company with 1,001-5,000 employees
Consultant
Reliable network monitoring and a feature-rich package

If you’re struggling with constant problems like servers running out of disk space, networks running out of capacity, and users knowing when services are “down” before you do, then ManageEngine’s OpManager may be the answer.

OpManager has a large number of features that can help tame unruly networks including:

Easy installation: OpManager can be installed in only a few minutes, and will optionally scan and discover your network.

Workflow Automation: New automation features go far beyond basic scripting. A simple workflow builder UI allows users to build complex routines that can run as part of regular maintenance, or be triggered by events. Possibilities include advanced programmatic if/then functions like restarting devices and executing scripts. Or, a workflow could be triggered by an outage, execute a series of troubleshooting commands, and send the results to an administrator for action.

REST API support: Gather data from Opmanager or from other 3rd party applications using built-in APIs.

Device monitoring: Monitor devices using a range of methods – SNMP, WMI, SSH/Telnet, and more. Hyper-V support is now included, making it simple to view all virtualized devices in one place. URL monitoring includes the ability to perform synthetic transactions to ensure that websites are responding.

Mapping: Automatically generate live map views, which show status of your devices.

The newest release of Opmanager has seen huge improvements over previous versions. Overall usability, the feature-set, and stability have all been improved. The GUI in particular has been upgraded to be much more intuitive and user-friendly, making navigation and finding useful data easy.

OpManager performed well when tested in the NetworkManagementSoftware.com lab. All features worked as expected, alerting on exceptions always triggered as designed, and reporting was comprehensive.

However, one small complaint was occasional difficulty loading custom MIBs for some of the more obscure devices on the network. Basic SNMP objects could still be polled successfully on those devices though.

ManageEngine offers free Demo versions of OpManager, and this software is well worth trying out on your network.

Pros:
A feature-packed product that provides excellent network monitoring and alerting.
Supports Hyper-V, URL monitoring, and also has ability to automatically create network maps.
Automation features allow admins to automate routine tasks, including parts of the troubleshooting process.

Cons
The large feature set can also increase complexity. Although the system is relatively easy to configure, admins may find that understanding and configuring features other than basic monitoring takes time.
Still no multi-threshold alerting as of version 9 - e.g. different threshold levels for warnings, critical alarms, etc.
Some difficulty loading custom MIBs for obscure devices.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ravi Suvvari - PeerSpot reviewer
Ravi SuvvariPerformance and Fault-tolerance Architect with 1,001-5,000 employees
Top 10Real User

Very valuable inputs regarding OP Manager Review Aaron ; Thank you for sharing Ravi Suvvari

Principal Engineer at a tech services company with 1,001-5,000 employees
Real User
User-friendly, responsive support, and useful for basic monitoring
Pros and Cons
  • "ManageEngine OpManager is user-friendly and easy to use. Additionally, useful for basic monitoring."
  • "ManageEngine OpManager could improve by having a better cloud presence."

What is our primary use case?

The main use of ManageEngine OpManager is for monitoring our servers and network devices.

What is most valuable?

ManageEngine OpManager is user-friendly and easy to use. Additionally, useful for basic monitoring.

What needs improvement?

ManageEngine OpManager could improve by having a better cloud presence.

For how long have I used the solution?

I have been using ManageEngine OpManager for approximately 12 years.

What do I think about the scalability of the solution?

We have approximately 25 people from different departments using this solution, such as the network, help, and server teams.

How are customer service and support?

The support from ManageEngine OpManager is awesome. When we raise a ticket we have a quick response. However, I do not have support on the weekends.

I rate the support from ManageEngine OpManager a ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

I did not do the initial setup. However, I did some minor migrations and it was not difficult.

What's my experience with pricing, setup cost, and licensing?

The price of ManageEngine OpManager is reasonable. We have an annual license and the cost comes from how many devices are being monitored. There is not anything extra cost for maintenance and support.

What other advice do I have?

We are moving to a cloud solution.

I prefer ManageEngine OpManager because of the ease of use and the requirements that are needed.

I rate ManageEngine OpManager a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
ManageEngine OpManager
May 2025
Learn what your peers think about ManageEngine OpManager. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
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Rimon Morcos - PeerSpot reviewer
Network Security and Infrastructure Engineer at a tech services company with 201-500 employees
Real User
Top 10
Good for configuring logs and scalable
Pros and Cons
  • "The solution is scalable."
  • "The dashboard could include more features."

What is our primary use case?

Our primary use case for the solution is configuring logs.

What needs improvement?

The dashboard could include additional features.

For how long have I used the solution?

We have been using the solution for approximately two years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

We have not used customer service and support.

How was the initial setup?

It took approximately two days to deploy the solution. If there is an issue, investigations may cause it to take longer to investigate and solve the issue. Usually, the issue will be related to a network issue or a policy that needs to be opened.

What other advice do I have?

I rate the solution a nine out of ten. The solution is good, but the dashboard could include more features.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free ManageEngine OpManager Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
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Network Monitoring Software
Buyer's Guide
Download our free ManageEngine OpManager Report and get advice and tips from experienced pros sharing their opinions.