ManageEngine OpManager Reviews

My personal use case is for network management, traffic flow, am any kind of alerts. Anything you can think of, you can program through OpManager or anything on the network you can think of, you can program through OpManager. We run monthly and weekly reports and all of those are programmed and then in a week or a month, it's in your inbox. Your CIF log scan goes through it all.

You can put all of your work on there and they'll send you an email or send you a text. That functionality as a network engineer is the one I like the most. I do like the fact that we can schedule reports. That works too because that's a lot fewer spreadsheets that I have to create.

OpManager is slow but that just might be the server we have it on. I don't think that's the problem but I don't do the server. But it is slow. When you're interacting with it, it could be more nimble and could be faster.

The UI is fine, it's just a little sluggish. But once it's up and running, it's good.

I have been using OpManager for four years. 

We don't have problems with stability. 

It might be slow but it's stable. No problem there either. That's not something that should stop anybody from buying it. My preference would be to speed it up, but there's probably a reason why it's not as fast as I would like it.

I've only had to deal with support once or twice and I've never had a problem. My colleague handles it a little bit more than I do, and I've never heard him gripe about it.

I didn't set them up but from what I know about it, it's straightforward.

It's a good solution. I wasn't part of the decision or part of the team at the time that they chose it but it definitely does what we need it for. It has more functionality than what we use it for, so I think it's overall a good solution. The only gripe I have is like everybody else, I would want it to be faster. That's the only issue I have.

I would rate OpManager a nine out of ten. 

FIM, and SIEM both available in free version (fewer than 10 devices).

We’ve been evaluating the free version for about a month.

Deployment was quite easy. We used the PostgreSQL version which comes with the install. Deploying agents through the application was problematic so we installed them manually.

Since we are a small shop, we only needed what was available in the free version.

Excellent. It was on my initial contact that the rep suggested I wait a day to download the product, as more functionality would be added to the free version.

Excellent. I have submitted a few support requests and received prompt, courteous assistance, even though we are using the free version of the software.

We have tried a few others but this is the first that offered file and log monitoring.

Very simple setup. Much easier than some of the other big-name monitoring solutions out there.

We implemented it in-house.

Yes, we looked at SolarWinds, Splunk, and Spiceworks.

Our primary use case of this solution is for monitoring the hardware resources for the servers.

The most valuable feature is the monitoring alerts. The administrators are immediately notified and can do the required action immediately. This is the feature we value and use the most. 

The storage level monitoring needs improvement. It needs storage level monitoring on the server itself. That feature is lacking right now. I already communicated with them and they are saying that this will be in a future release. The developers are working on it. This feature is really lacking but apart from this, this product is really good.

It is stable. It's a very good and stable product. The only thing lacking is storage. 

We have around five users using this solution. 

Technical support is good. Not excellent but I can say it's good. We are satisfied. 

We have only used this solution of its kind. 

The initial setup is straightforward. It wasn't complex. 

We implemented with an integrator. They installed and configured all of the settings. 

It's a very good tool and I would definitely recommend it to someone considering it. 

I would rate it an eight out of ten. Not a ten because there is room for improvement and because it needs storage. 

We are using it for network monitoring. We monitor customer networks with it and the performance is extremely good. The distributed network has a lot of features that our customers really appreciate.

It provides us a way to quickly check any issue that could affect one of our network devices. We have alerts, we have reports, and we have automation. Everything together gives us an extremely fast way to troubleshoot issues that arise.

• All the automation capabilities
• Reporting

It would be great if there were some sort of artificial intelligence feature which would help us make improvements in the network once we find an issue, and do it automatically.

It's very stable.

It has very good scalability. We can go from 250 devices up to 50,000 or more devices.

We use technical support at times, especially when there is a new release. Sometimes we need remote support from the manufacturer, and it is fine.

We used a freeware tool but it lacked reports and automation. Once we knew OpManager had these features we went for it.

Our most important criteria when selecting a vendor are that have a tool or program that is mature and stable, with automation and reporting features.

We did the full initial set up and it was very straightforward, there was no specific issue.

The other two vendors on our short list were Nagios, which is a great tool, and SolarWinds. The way that SolarWinds does licensing is very confusing and we didn't like it.

It would be a 10 out of 10 if they had artificial intelligence features such that, besides monitoring and sending alerts, it would solve the problems in specific nodes that are causing issues. It would be great if we had that.

Download a testing license and try it for 30 days. It's worthwhile to have the tool in your local environment. Also, try to find a local partner that can help you with the initial set up.