LeadSquared Reviews

The most valuable feature of LeadSquared is an easy-to-understand user interface.

The solution's report section is not very capable and could be improved.

I have been using LeadSquared for three and a half years.

I rate the solution’s stability a five or six out of ten.

The solution's scalability has majorly impacted our company's growth. More than 200 users are using LeadSquared in our organization.

I rate the solution an eight out of ten for scalability.

The technical support team responds immediately, but it takes them 10 to 15 days to provide a technical resolution to our issues.

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup six and a half to seven out of ten.

The solution's pricing is not cheap, but it's moderate. LeadSquared is not as costly as other CRM solutions.

We started using LeadSquared's basic functions. Currently, we are using the solution's features, such as automation, reports, automated emails, and marketing sections, which have increased our efficiency. LeadSquared has helped streamline our marketing campaigns. We initially didn't have marketing strategies or a platform with landing pages, but this changed after we started using LeadSquared.

LeadSquared is a SaaS based solution.

Overall, I rate the solution an eight out of ten.

LeadSquared is our central CRM system, in which leads from across platforms are captured and stored. It's our central system for calling and collecting leads.

The most valuable feature of LeadSquared is the customization. Since it's a frugal organization, the tool can be customized to my requirements.

The solution’s UI could be more user-friendly.

I have been using LeadSquared for four years.

LeadSquared is a very stable solution.

I rate the solution’s stability an eight out of ten.

More than 500 users use LeadSquared in our organization.

I rate the solution an eight out of ten for scalability.

I have previously used Salesforce. LeadSquared is cost-effective as compared to Salesforce.

The solution's initial setup is straightforward and not so complicated.

We were able to set up the solution within a month.

We are continuing to use the solution and driving value out of it. With LeadSquared, we have a central view of all customers, and we are able to market them better.

Since we use the enterprise solution, a lot of costs are involved. However, we use it because it helps us with our use case. We have an annual renewable license for LeadSquared.

The solution’s integration capabilities are very good. Recommending the solution to other users depends on the organization's budget and future aspirations. It also depends on how the organization wants to integrate the solution with the marketing cloud and its technology stack. I would recommend LeadSquared to a small organization that doesn't have an infrastructure in place.

Overall, I rate the solution a seven out of ten.

It's an ERP for us to manage the planning of our people and to organize all our sales, invoices, planning, holidays, and everything like that. However, it's not for big firms; it's confidential products for small companies.

The product helped us to follow our invoicing and helped us to follow projects to see if they are well done if we are facing any time of delays with invoicing, et cetera.

The initial setup is very easy. 

The solution can scale.

It is stable and reliable.

Technical support is helpful. 

There may be some features regarding holidays which are missing in the product that could be added in the future. 

It would be great if they could improve the manipulation of the planning.

The solution can get quite expensive, especially as you add more users. 

I've been using the solution for three years. 

The solution is quick and quite stable. There are no bugs or glitches, and it doesn't crash or freeze. It is reliable. 

It's a scalable solution. That said, it's not developed to adapt to big firms as it's quite expensive. 

We have 20 users on the solution currently. We likely will increase usage in the future.

I've reached out to technical support about ten or 20 times. I've been satisfied with their level of assistance. They respond very quickly. We tend to chat with them and they are quite friendly and responsive when we need them to. 

The implementation process was very easy since it's a cloud solution. It's already installed by the provider. We just have to populate the data into the product, and that process is not very complex. That said, we have noticed it is missing some data regarding, for example, currency, and a few other things. 

The deployment itself took one month or so. I did it mostly alone and with the help of my engineer. I did about ten days of work, and then another ten with the engineer.

We did need some assistance from the provider during the initial setup process. 

We have not noted any ROI while using the solution. 

The price is per user and if you've got 10 users, it's all right, it's not that expensive. It's okay. However, if you are 100 or 1000, it's not a good solution. SAP or Dynamics or other products are better in that type of market.

The license is paid yearly, and it is about 30 euros per month per user.

I would recommend this solution to others. It's a tool that we use every day that we find quite helpful.

I'd rate the solution seven out of ten overall. 

LeadSquared is being used by our marketing team.

LeadSquared's most valuable features are it comes equips with all the basic features of a CRM. It integrates well with our existing systems and is user-friendly.

The notifications and workflow management can be improved in LeadSquared.

In a future release, LeadSquared can improve by adding a few AI and ML capabilities to allow the queries to be answered automatically without any manual intervention.

I have been using LeadSquared for approximately two years.

LeadSquared is stable.

The scalability of LeadSquared is great.

I rate the technical support of LeadSquared an eight out of ten.

We have used a homegrown solution previously but I have not used anything else.

The initial setup of LeadSquared was straightforward.

There is no maintenance required because it is a SaaS solution.

I am not sure about the cost of the solution overall, but with their SMS notifications services, there is an extra cost.

My advice to others is the requirements related to the workflow will have to be clearly stated to the implementation team for them to set up the system accordingly. That is the key, the rest of the configurations are straightforward.

I rate LeadSquared an eight out of ten.