IBM BPM Reviews

We use it mainly for ACM. We currently have two projects for e-services. 

I am currently using V5.5.5, but I started with the old version from the content management survey and image survey. I also used V4, V4.5, and V5.1.2.1.2. Currently, we have a cloud deployment, but previously, we had an on-premises deployment.

Its dashboard is easy to use and very good. It allows us to customize.

You must have good experience to work with it. It is not that easy. 

Its installation is complex, especially in the new version for business automation, and it could be improved. It has a safety application embedded inside it, and you need to do a lot of configuration to install it. I have been working for two days to resolve an issue.

I have been using IBM BPM for more than 12 years. 

It is very stable.

It has good scalability. We have many sites. On a big site, we have about 4,000 users. For other sites, we have about 500 or 600 users.

Usually, we provide support for the end users. In case we face some complicated issue and we are unable to solve it, we raise it to IBM. They are very good. We are partners of IBM.

Its installation is complex for the new version.

I would recommend this solution. It is a very good solution, and they are working on improving it in all areas. They are integrating it with Navigator, ACM, FileNet, and many other things.

I would rate IBM BPM an eight out of ten.

Everything is possible with the solution. We use it for order, personal and production processes. We make use of it in the healthcare and food markets. There are no limits to its use. 

Owing to my lack of a technical background, it is difficult for me to state which features are most valuable. 

I would like to see the solution be able to interact with other customer software solutions. I am referring to interaction with SSP or other applications from the IT customer management database, in respect of integration in the IBM BPM.

I have been using IBM BPM for six years

The solution is stable. 

The solution is scalable. While this varies with the needs of the customer, we have very good technicians and developers for IBM BPM. As such, it depends on our know-how, although I can say that our customers are satisfied. 

I am not in a position to comment on the support. 

I have never installed the solution and am not aware of the process involved. 

I believe we have 20 persons on the BPM team, consisting of a manager, support people and several developers. 

We use the solution both for our own needs and those of our customers. We have a contract with IBM for the solution, meaning that we offer both cloud-based and on-premises solutions. We provide these products and are partners to the vendor. 

The performance is fine. 

I believe we have 40 customers who make use of the solution.

I would certainly recommend the solution to others. 

I rate IBM BPM as an eight out of ten. 

IBM BPM is used for integrations. We are an enterprise application integration team. We integrate most of the companies' integrations and business process modeling.

Our organization has improved by using IBM BPM because our development time has reduced and connectivity improved.

We have had to use Mule as an alternative integration tool because it is more flexible than IBM BPM.

In a future release, the solution should add more APIs. That's why we moved to  Mule. It should not be a drastic change. What we found out is in the new release, of IBM, it has completely changed. I would like my old features to run on the new server so that I don't have to migrate some of the APIs.

I have been using IBM BPM for approximately 15 years.

IBM BPM is a stable solution.

The solution is scalable.

I have used the support from IBM BPM.

I rate the support from IBM BPM a three out of five.

I have used Mule previously.

The initial setup of IBM BPM is complex. 

In the initial stages, we have used consultants for the implementation, but as we have had some experience we are using them less.

Stability is one of the most important features of this solution.

I rate IBM BPM a seven out of ten.

We use IBM BPM for AC Kronos process management to use for calls and users. 

I like the APIs and the BPM Coach is a good tool. But if I had to pick one, it would be the API.

The push notifications are also good. 

The debugging needs improvement. There is some confusion surrounding the debugging.

They should also improve the APIs.

I have been using IBM BPM for four months. 

It is scalable. No bugs or glitches. 

We don't use it in the production systems right now. We're just using it in the pilot mode. 

Our teams work on scalability and I think it is good. It's based on IBM vSphere, and the scalability is good.

It's used by around 10,000 people and around 15 developers.

IBM's technical support is not enough. We don't get good responses from technical support.

The initial setup was straightforward. It's automatic, then you compress it.

It took us around one day to install it. 

My advice would be to use an open-source solution. It would be more valuable than IBM. Our company is based on IBM. IBM is good for our needs but I wouldn't recommend it for an old age company. An open-source product would be better. 

I would rate IBM BPM an eight out of ten. 

More than anything, we use IBM BPM to orchestrate processes. We don't have a culture of BPM, so we don't do process modeling and monitoring for improvement. Nonetheless, we get a benefit from the BPM.

Our developers have created some application views. I'm not sure if BPM is meant for application views, but they have done that to model and automate processes.

I am an architect and although I haven't worked with it directly, I am trying to help. The problem seems to be that we don't have the skill set to support it.

This product does the job in terms of executing the workflow. It might be overkill for what we are doing, but we use it to automate some of the backend processes or system processes.

Our developers are complaining that it's too complex to maintain. They are struggling to remodel or maintain existing interfaces and integration. 

I've been through the interfaces but the developers find it difficult to get into the code to maintain it, modify it, and customize it.

We have been using this product for more than 10 years.

We have been looking at implementing Signavio. It looks promising in terms of what we want to do, but we are not sure if it's the right direction to go in.

I would rate this solution a five out of ten.

We use IBM BPM for banking purposes and other banking service-related queries.

IBM BPM is easy when it comes to creating processes. 

It has an elaborated way to explore the IBM BPM processes.

Anyone can easily learn how to use IBM BPM, within a period of a month or two.

The integration could be improved.

I have been using IBM BPM for six months.

We are using the latest version, which is V8. 

It is based on the local server.

IBM BPM is a stable product.

IBM BPM is a scalable solution.

We have 100 users in our organization.

We have not contacted technical support.

We have recently changed to Camunda BPM.

It is easy to install. It only took 10 to 15 minutes to complete the installation.

The guides are available on social websites.

IBM BPM is one of the several BPM tools that we are working with. Currently, our technical team is working on 50 to 70.

We were able to complete the installation ourselves.

This is a tool that I would strongly recommend to others.

I would rate IBM BPM a nine out of ten.

We were using IBM BPM as part of our business automation solution. It was used to assist in automation during our RPA implementation. 

IBM BPM is stable.

We didn't do a more thorough investigation to figure out which features were missing. We just decided to go with a more programmatical approach.

We only used IBM BPM for a very short time—something like a year—and we decommissioned it already.

I cannot say how scalable IBM BPM is. It was stable, but we did not need to scale it. We have 7,000 employees total. However, since the solution is automated, there are no actual users — just automated tasks. So it would be equivalent to 10 or 15 users or something like that.

We probably contacted IBM support at some point in time, but we had no issue with BPM. 

We had been using Drools for some other BPM implementations.

We had a yearly license. I believe that if the license were cheaper, it would have a greater impact.

I rate IBM BPM seven out of 10. I would say it's an option to consider, but I wouldn't recommend it since we've switched to another tool.