IBM BPM Reviews

The use cases include security and network processing for internal purposes.

It streamlines processes, benefits other projects, and integrates with other solutions.

I appreciate its high user capacity and standard compliance. It's also helpful for multi-project deployments, design assessments, and general deployment processes.

Integration is a big plus for me.

There is room for improvement in the stability. 

I have been using it for ten years. I work with the latest version. 

Overall, I would rate the stability an eight out of ten.

It is a scalable solution. We have below 100 end users in our company. 

The customer service and support are good. They are responsive. 

The configuration and installation are easy. The deployment took around one to two days. 

The deployment began with an assessment, followed by requirement confirmation and sign-off by various stakeholders. We deployed it on the cloud and managed the process internally.

We only needed two people for the deployment. 

We have a yearly licensing model. It is not expensive. There are no addition costs to the standard license. 

Overall, I would rate the product an eight out of ten. I would recommend using this solution. 

It is easy to use, good price, is easy for developers, easy to install and configure.

It's mainly focused on the banking use case, specifically the retail banking business.

I find the process design and UI design to be the most valuable features. Because they are common in working with the product.

The options for customization could be improved. More customization using your own code would be beneficial.

I have been working with this solution for 12 years. 

It is a stale solution. I would rate the stability a seven out of ten. 

I would rate the scalability a seven out of ten. It suits our use cases well, so it's adequate.

We have around a thousand end users using this solution. 

The response time is a bit slow. The quality of customer service and support is good on average, but there's room for improvement.

Neutral

It's a simple setup.

We deployed it ourselves. 

Overall, I would rate the solution a seven out of ten. There is some room for improvement. 

I would recommend it. It's easy to use and implement.

The most valuable feature of IBM BPM is the low code design, and ease of maintenance. Additionally, the integration is good and easy to do.

IBM BPM can improve the dashboards and reports. It only has two dashboards, and reporting is very difficult to build.

I have been using IBM BPM for approximately five years.

IBM BPM is a stable solution.

The scalability of IBM BPM is good. It's easy to add features and applications to the platform.

I have approximately 10 customers, with each having an average of approximately 300 users.

The support for IBM BPM is good.

I have not used other solutions in this category.

The initial setup of IBM BPM is easy to do. The implementation time depends on the business that the solution is being put into. It typically takes six months to one year to complete the process. For a deployment that is easy, the process could take only a few hours.

We have two to three administrators that support IBM BPM.

My advice to others is this is a good solution and they can find a lot of advantages. I recommend this solution to many users.

I rate IBM BPM an eight out of ten.

We use this solution for business workflow automation.

It is a a very powerful solution.

It is not user-friendly and requires a knowledgeable and skilled user to work with it. If an end-user has no idea about the technology, they will have difficulties. The product requires the end user to be skilled with prerequisites and have the ability to configure and tailor the product to express the workflow. Most IBM products in layer seven, middleware or the application layer, are not user-friendly.

The workflow is also difficult. In any organization, many departments are involved in the workflow from the start to the end of the procedure. That's why we must be aware of an organization's manual process to reflect it in the product. The product could ask the user questions, and based on the answers, it can develop the workflow, which makes it much easier.

We have been using this solution for more than 12 years. It is deployed on private cloud.

It is a stable and powerful solution.

It is a scalable solution, and one small company that is a customer uses this solution. They do tender development proposal evaluations for clients.

The initial setup was easy but using it after became a bit challenging. Deployment took about one day, and we are a big organization.

I rate this solution an eight out of ten. I would advise others to compare IBM BPM with other equivalent products in the market before deciding.

BPM is an internal workload tool, so I use it to move the funds between different accounts for client onboarding.

The most valuable features are the integration capabilities - BPM can connect with almost any legacy or advanced system - and that you can design and implement UIs.

BPM could be improved with more flexibility in integration and by decreasing the learning curve, which keeps increasing with each new version.

I've worked with this solution for ten years.

The stability varies because it involves a lot of other components like databases, so sometimes if something goes wrong there, it can't recover from the fatal errors.

BPM is scalable, though not automatically.

IBM's technical support is pretty good.

The initial setup is of medium complexity.

As long as you have clear use cases, you can do pretty much whatever you want with this tool. I would rate BPM as eight out of ten.

Everything is possible with the solution. We use it for order, personal and production processes. We make use of it in the healthcare and food markets. There are no limits to its use. 

Owing to my lack of a technical background, it is difficult for me to state which features are most valuable. 

I would like to see the solution be able to interact with other customer software solutions. I am referring to interaction with SSP or other applications from the IT customer management database, in respect of integration in the IBM BPM.

I have been using IBM BPM for six years

The solution is stable. 

The solution is scalable. While this varies with the needs of the customer, we have very good technicians and developers for IBM BPM. As such, it depends on our know-how, although I can say that our customers are satisfied. 

I am not in a position to comment on the support. 

I have never installed the solution and am not aware of the process involved. 

I believe we have 20 persons on the BPM team, consisting of a manager, support people and several developers. 

We use the solution both for our own needs and those of our customers. We have a contract with IBM for the solution, meaning that we offer both cloud-based and on-premises solutions. We provide these products and are partners to the vendor. 

The performance is fine. 

I believe we have 40 customers who make use of the solution.

I would certainly recommend the solution to others. 

I rate IBM BPM as an eight out of ten. 

We were using IBM BPM as part of our business automation solution. It was used to assist in automation during our RPA implementation. 

IBM BPM is stable.

We didn't do a more thorough investigation to figure out which features were missing. We just decided to go with a more programmatical approach.

We only used IBM BPM for a very short time—something like a year—and we decommissioned it already.

I cannot say how scalable IBM BPM is. It was stable, but we did not need to scale it. We have 7,000 employees total. However, since the solution is automated, there are no actual users — just automated tasks. So it would be equivalent to 10 or 15 users or something like that.

We probably contacted IBM support at some point in time, but we had no issue with BPM. 

We had been using Drools for some other BPM implementations.

We had a yearly license. I believe that if the license were cheaper, it would have a greater impact.

I rate IBM BPM seven out of 10. I would say it's an option to consider, but I wouldn't recommend it since we've switched to another tool.

We use IBM BPM for banking purposes and other banking service-related queries.

IBM BPM is easy when it comes to creating processes. 

It has an elaborated way to explore the IBM BPM processes.

Anyone can easily learn how to use IBM BPM, within a period of a month or two.

The integration could be improved.

I have been using IBM BPM for six months.

We are using the latest version, which is V8. 

It is based on the local server.

IBM BPM is a stable product.

IBM BPM is a scalable solution.

We have 100 users in our organization.

We have not contacted technical support.

We have recently changed to Camunda BPM.

It is easy to install. It only took 10 to 15 minutes to complete the installation.

The guides are available on social websites.

IBM BPM is one of the several BPM tools that we are working with. Currently, our technical team is working on 50 to 70.

We were able to complete the installation ourselves.

This is a tool that I would strongly recommend to others.

I would rate IBM BPM a nine out of ten.