GoAnywhere MFT Reviews

My use case with GoAnywhere MFT differs from organization to organization. In my previous organization, the purpose of using GoAnywhere MFT was multiple—specifically, they were using it for automating user file transfers, which includes securely storing files that had to be protected. The system provides a folder in encrypted format, and the files at rest would also be encrypted, meaning only the authorized personnel can access and download them. In addition to this, there was a secure mail feature in GoAnywhere MFT that allowed transferring files of any size through email.

However, in my current organization, they primarily use it just for file transfers without storing the files.

The biggest improvement I've seen since using GoAnywhere MFT for three to four years is in security; control over our network security is the biggest factor to consider, and the solution automatically identifies and blocks attempts to attack our system. Additionally, the transfer speed is impressive; even if files are in GBs, it doesn't take much time to transfer, increasing our organization's efficiency significantly.

In my opinion, the best feature of GoAnywhere MFT is its user-friendly UI; it's very simple to use compared to other managed file transfer tools such as MOVEit and Axway, which are a bit more complicated.

While we don't use any connectors for services such as Salesforce, SharePoint Online, or MS365, GoAnywhere MFT does have the capability of connecting to these systems either through SFTP, HTTPS protocols, or API-based connections. The way it works here is different; we set up a resource-based connection to connect to various services such as SAP or Salesforce.

The range of connectors that GoAnywhere MFT provides out of the box is quite extensive; it covers everything from legacy tools that support AS2 connections to the latest services such as AWS and Azure Blobs.

I'm very satisfied with the connectivity options available in GoAnywhere MFT; they include everything you can think of, and as long as the system you want to connect to accepts connections, we can connect using AS2, AS4, and other cloud connectors.

In relation to the agents, they are crucial for extending MFT automation to remote systems. I've noticed that in my previous organization, agents were not used as we connected via network shares, which led to occasional connectivity issues. Now, using agents increases the file transfer speed by about 20 to 30%, and they provide a more stable connection compared to legacy network shares.

One area where GoAnywhere MFT has room for improvement is in how the application reports issues; when the application runs on a server and encounters problems, it doesn't provide detailed information on the server issues, which could help users troubleshoot better. Additionally, I've had experiences where support teams focused on upgrading to the latest version instead of addressing existing issues, which is concerning.

These server issues are the main concern; otherwise, the tool is smooth and easy to use.

I started using GoAnywhere MFT in March 2021, and now it's July, so I have been using it for four years and three to four months.

From one to ten, I would rate the stability of GoAnywhere MFT an 8.5 to nine.

As for scalability, I would say it has some issues, and I would rate it a 7.5 to eight, as sometimes it can be unpredictable.

For technical support, I would rate it a 7.5.

If I had to give a solid number for support, it would be a 7.5.

Prior to using GoAnywhere MFT, I had experience with MOVEit and Axway. Compared to MOVEit, I feel that GoAnywhere MFT has more features and a better UI, although Axway does provide more API-based solutions.

The setup of GoAnywhere MFT is not complex, but I wouldn't categorize it as easy either. I would rate it as medium in terms of complexity.

I have seen a good return on investment with GoAnywhere MFT. Although I'm not exactly sure about the percentage, I would say the value we get corresponds well to what we invest.

Regarding pricing, I would categorize GoAnywhere MFT as an expensive solution; it's definitely not cheap.

The machines are provided by Dell, but we manage the infrastructure ourselves; it's not related to any specific cloud provider such as Amazon, Azure, or GCP.

Approximately 1,200 to 1,300 users utilize GoAnywhere MFT in my organization. My organization is considered an enterprise business.

Regarding deployment time, it depends on how big the implementation is; at a minimum, it would take about 20 to 30 days to set up from scratch.

The solution does require some maintenance; this includes maintaining accumulated files that are no longer useful, which can involve manual intervention.

GoAnywhere MFT has saved me time in connecting securely with third parties that I need to collaborate with. I would estimate that it has saved me approximately 70 to 80% of the time.

We have multiple automations or processes running on different platforms, servers, or APIs. We typically have one server, and GoAnywhere MFT handles all of our file transfers and API usage; aside from that, we use another tool called PagerDuty for alert management.

On a scale of one to ten, I rate GoAnywhere MFT a 9.5.

Hybrid Cloud

My major use is always file transferring. We're a big IT team, so different IT people use different parts, but my major case is always file transferring. Using the automated features helps me save time.

Using the automated features helps me save time. I have tried using the connectors that go with GoAnywhere MFT for Salesforce, SharePoint Online, Dynamics 365, and others. In most cases, I use Google Cloud storage, which is the main case. Secure Forms enable end-users to fill out and submit information through a secure platform that keeps our data protected.

I have no major dislikes generally. I just had some challenges when I was starting to use it. Sometimes I could lose files and maybe lose trace of where they had been hidden, but with time, I got used to the system, and it becomes so much easier to use.

Initially, the setup was kind of hard for me. I had to take a long time to adapt to the system.

At my end, I'm okay with everything at the moment. There are no major issues. My major challenges were getting used to it, and once that happened, I have no major challenges now. Every feature is okay currently for me.

I started in November and think to get used to the system took me about two and a half months, by January.

It is a good solution. It is stable.

I look at scalability, and I say both are good. Stability and scalability are both good.

I had to contact technical support once at the start when I was getting used to it. The support is good. I got feedback on time, and I was able to resolve whatever I wanted. Though I forgot what I was inquiring about, the response was good, and I resolved my issue.

If I were to put the support on a scale from one to ten, I would give them eight out of ten.

Positive

The setup was initially kind of hard for me. It took a long time to adapt to the system.

I have not used any alternatives to GoAnywhere MFT. At my new job, I had nothing to deal with this previously, so I just got this as a new thing at my new workplace.

I think about the agents, and they are not bad. I mention that I am using Secure Forms whereby I get the end-users to fill out and submit information through the online secure platform that helps us to keep our data secure with no traces and no leaks. Being online-based, it helps us save a lot of time.

I'm somewhat familiar with pricing. I just have a small clue about it since I'm mostly in the IT department, but what I know is the pricing is fair. Though it is always charged with add-ons, the more features you need, the more add-ons you get. It is fairly priced and not so expensive.

I would give this product a rating of eight out of ten.

Public Cloud

Google

I use GoAnywhere MFT for file management, as well as for converting file extensions from one type to another.

GoAnywhere agents have helped me extend MFT automations to remote systems; for example, using schedulers, I can schedule jobs weekly, monthly, or hourly, and even halt jobs on specific holidays with cron jobs.

GoAnywhere MFT has saved us approximately 30% of the time in securely connecting with third parties, as it previously took about 50 minutes to transfer files manually, but now it takes about 35 minutes.

The best features of GoAnywhere MFT include a very seamless approach to transfer files from one location to another, providing authentication, and authorization using PGP, along with many protocols such as HTTPS, SFTP, and FTP for secure file transfers. 

I use the GoFast feature to accelerate data transmission. GoFast has generally affected my operations by helping in encryption and compression, allowing data packets to be encrypted using AES 128 or 256, and supporting optional ZLIB compression to reduce bandwidth usage while facilitating workflow integration and automation for projects and data transfers using UDP instead of just TCP, which is significant for fast delivery.

The solution is quite effective, primarily because most of the comments and commands we utilize are based on Linux commands. Additionally, there is the shell script part. We have the ability to drag and drop various elements, which generates an HTML output for us.

In GoAnywhere MFT, there are areas with room for improvement. Some areas of improvement include simpler deployment in certain environments and better documentation. It's important to note that it is proprietary software with limited community documentation.

There are some security vulnerabilities to address, such as patch delays. Additionally, there is an issue with the installation of certificates. This process is proprietary, which means that installing the certificates takes a significant amount of time, including for error logging and troubleshooting. Some reviews indicate that file transfers may fail, and the error logs or diagnostics provided are insufficient. To mitigate this, we employ a redundancy strategy using duplicate use cases. For instance, when transferring files from one location to another, we utilize both a temporary location and an archive location. This redundancy can slow down the process. The reason for this approach is that sometimes, during the transfer of multiple files, some files may get lost. Therefore, we copy files from the temporary location to the archive before completing the transfer. This means that if we attempt to transfer, say, a hundred files and only twenty are successfully transferred, we have no clear way of identifying which twenty have moved successfully since the log feature does not provide this information clearly. These are areas where GoAnywhere MFT can be improved.

I have been using GoAnywhere MFT for four years, which is a managed file transfer protocol.

I would rate the stability of GoAnywhere MFT at eight out of ten, as it is a good stable product.

GoAnywhere MFT is scalable, as I have transferred large volumes of files, ranging from a few to millions in various environments.

Initially, we bought it for development purposes, and then we used it across different environments. Mainly, the users consist of myself and another developer, so there are around 10 to 15 users in total.

I would rate the technical support that GoAnywhere provides as a seven out of ten because being proprietary software means there is limited community support online, forcing reliance on the GoAnywhere community page for problem-solving.

Neutral

I have deployed it as a standalone application, not primarily in the cloud. It was used with Java, and we had to make some changes using Fuse for deployment. So, we are not using a cloud solution; instead, it is deployed as a standalone application.

Maintenance is required. I'm not entirely sure about the details, as there is another team responsible for maintaining it.

The licensing is complex, and there are various modules and add-on features available. It really depends on what you want in terms of features and specific functionalities. The model is subscription-based, so it varies according to the type of subscription you choose.

It is cost-efficient. One of the most important aspects is that it's not solely based on TCP; it also focuses on UDP. The advantage of UDP is that it allows for faster file transfers, but consistency is not as critical in this case. However, most of the time, users prioritize consistency, which is a key consideration.

It was a direct purchase.

I haven't encountered any use cases where there were problems with GoAnywhere MFT, so I am content with the services provided.

I would recommend GoAnywhere MFT to other users if they have the budget, as it is a proprietary solution; it's essential if secured file transfer is required.

Overall, I would rate GoAnywhere MFT an eight out of ten for its ease of understanding and functionality.

On-premises

My main use case for GoAnywhere MFT is secure file transfers, workflow automation, and scheduled data exchanges between internal systems and external vendors.

A specific example of how I use GoAnywhere MFT for secure file transfers and automations between our internal systems and external vendors is that we automatically transfer encrypted financial and reporting files between our internal servers and external partners on scheduling workflows with alerts for failed or delayed transfers.

What stands out about my main use case with GoAnywhere MFT is how much manual effort it removes by centralizing transfers, scheduling, encryption, and monitoring in a single platform.

The best features GoAnywhere MFT offers for me are workflow automation, secure file transfer protocols, centralized monitoring, detailed audit logging, and the ability to automate complex multi-step file transfer processes without relying on custom scripts.

The centralized monitoring and audit logging features help me significantly because we can track all of our file transfers, failures, and user activities from one dashboard, which makes troubleshooting and compliance reporting much easier.

The automation builder is also valuable because it reduces the need for custom scripting and makes recurring transfer workflows much easier to manage.

GoAnywhere MFT has positively impacted my organization by improving transfer reliability, reducing manual file handling, and helping standardize secure data exchange processes across different teams and external partners.

To improve GoAnywhere MFT, the UI could be more modern and some advanced workflow configurations and troubleshooting steps could be made easier for administrators.

Better API integrations and more detailed troubleshooting documentation would definitely help, especially when integrating with newer cloud platforms and third-party systems.

I have been using GoAnywhere MFT for about three years.

GoAnywhere MFT is very stable.

GoAnywhere MFT scales very well for enterprise environments, especially when handling high volumes of automated file transfer across hybrid and multi-system environments. The clustering and load balancing capabilities help significantly as transfer volumes grow. Although large deployments may still require some performance tuning and infrastructure planning.

Scalability is good overall, but performance tuning and monitoring could be streamlined more effectively in very large environments with high transfer volumes.

Customer support is excellent and very helpful.

We previously relied on custom scripts and basic FTP/SFTP tools, but we switched to GoAnywhere MFT for better automation, centralized management, auditing, and more secure file transfer workflows.

My experience with pricing, setup cost, and licensing for GoAnywhere MFT shows that the pricing and licensing are definitely more enterprise-oriented, but the automation, security features, and centralized management justify the cost in environments with significant file transfer activity. Initial setup took some planning, but once deployed it is stable and manageable.

We have seen a return on investment mainly through the automation that reduces manual interventions. Tasks that previously required constant monitoring are now mostly unattended, which saves several hours each week for operations teams. We have also seen fewer transfer-related issues because everything is centralized and easy to track.

Before choosing GoAnywhere MFT, we evaluated a few other MFT solutions including Progress MOVEit, Globalscape EFT, IBM Sterling, and Axway before selecting GoAnywhere MFT.

The advice I would give to others looking into GoAnywhere MFT is to take time to properly design your workflow, security policies, and integration early on because GoAnywhere MFT delivers the most value when automation and monitoring are well-planned from the start.

Overall, GoAnywhere MFT has been a reliable and efficient platform for securing file transfer automation, especially in environments where visibility, compliance, and workflow reliability are important. I would rate this product a nine out of ten.

Hybrid Cloud

Amazon Web Services (AWS)

I have used GoAnywhere MFT for secure file transfer automation. The primary use for this product is scheduling automated file transfers, managing SFTP and FTPS connections, and creating workflows for system-to-system file movement, as well as secure data exchange between internal and external systems.

The most impressive feature of GoAnywhere MFT is the strong security options. It supports encryption, secure protocols, auditing, and key management. Additionally, the centralized administration is excellent, with everything managed from one dashboard. The product is also stable for large file transfers. These are the best features I have experienced over six months.

GoAnywhere MFT agent is useful for automating tasks on remote servers without exposing them publicly. This is the main agent use I am utilizing in GoAnywhere MFT.

Secure Forms features in GoAnywhere MFT allow safe data collection directly from users with automatic routing and encryption. This is the Secure Forms feature I am currently using in my project.

GoFast noticeably improves transfer speed for large files in GoAnywhere MFT by accelerating file transfers in distributed environments.

GoAnywhere MFT supports connectors for multiple systems, including SAP, database, cloud storage, and REST APIs. I am specifically using the SAP integration through SAP connectors and APIs.

One of the main important improvements I need for GoAnywhere MFT is a better real-time monitoring dashboard and an improved user interface. I think a more modern and user-friendly interface would be beneficial, as multiple competing products have modern and user-friendly interfaces. Additionally, better debugging tools and clearer error logs would be helpful.

When I started using GoAnywhere MFT, I experienced complexities for projects that required experience to create them. The error logs can be hard to understand at first sight. However, with continued use of this product, I became more familiar and comfortable with it.

I believe GoAnywhere MFT could be more stable and enterprise-friendly overall. It is a strong and reliable solution for secure file transfers and workflow automation, offering excellent security features and dependable performance. The main areas of improvement are the user interface and debugging simplicity.

I have been using GoAnywhere MFT for more than six months.

GoAnywhere MFT supports active-active clustering, meaning more than one MFT instance can run in parallel. For load balancing, it can be more scalable for companies distributed across their cluster nodes, improving throughput. If one node fails, the system remains scalable. GoAnywhere MFT can be deployed on-premises, in the cloud such as AWS or Azure, or in any hybrid model. This flexibility makes it suitable for both large-scale and small-scale companies depending on the requirements of the company.

The price range for GoAnywhere MFT is around four to five thousand dollars annually. Since it is a large-scale product, the price can be adjustable within this range.

I have used IBM Sterling as an alternative to GoAnywhere MFT. GoAnywhere MFT is easier and more stable than IBM Sterling, and it is also more enterprise-friendly. It is less expensive than Cleo but has fewer advanced APIs. Overall, it offers better automation than many basic SFTP servers and provides a good balance of security, automation, and integration at an enterprise level.

I would rate this product an 8 out of 10.

My use cases for GoAnywhere MFT are automating and securing file transfer workflows.

What I appreciate most about GoAnywhere MFT is the SFTP file transfer capability, which is a secure file transfer protocol. It also includes a file encryption module, scheduling, and email notification features, which are very useful. GoAnywhere MFT does not require any maintenance on my end; it is all being taken care of by the developers.

One area where they could improve GoAnywhere MFT is the UI, as it feels outdated.

I have been using GoAnywhere MFT for about six to twelve months.

I have not seen any instability or issues with stability in GoAnywhere MFT, but I mentioned that the UI feels outdated.

I have contacted their customer support, but they are quite busy and reply in approximately three to four days. The quality of their support for GoAnywhere MFT was not as they mentioned on their website; it was supposed to be 24/7, but they are taking two to three days to reply to my emails. I messaged them three to four times, but they are consistently late in responding.

When they did answer, the quality of their responses was good, but the response time was not satisfactory. They advertise 24/7 support and response within 24 hours, but they are taking at least two days to reply.

Neutral

I switched from Salesforce Workflow to GoAnywhere MFT.

When I first started using GoAnywhere MFT, it was very easy. I watched a video tutorial on YouTube and it took me approximately 23 minutes to fully understand how to use GoAnywhere MFT. After that, I did not need any additional explanation.

We are not using the included connectors in GoAnywhere MFT right now; I mentioned that we were using them before, but I am not using them currently. I do use the Agents in GoAnywhere MFT. The review which I wrote on G2 about this was based on my usage of this software approximately three to four months prior, but I am not using it currently.

I have never used features in GoAnywhere MFT such as Secure Forms, GoFast, or Agents; I only use the SFTP transfer protocol. Leaving the support aside, I would rate GoAnywhere MFT 7 out of 10. If I were to rate only the support, I would give them a 5 out of 10.

We mainly use GoAnywhere MFT to transfer files. 

GoAnywhere MFT is the best because it makes file transfers easy and keeps everything secure. The GoFast feature increases the speed and offers security when sharing files due to being a built-in feature, alongside excellent automations compared to competitors.

GoAnywhere MFT includes many good features, but the most amazing part is how it automates file transfer across different platforms, its ability to create workflows, making complex tasks very simple without using manual scripts. 

It has a smooth connection with the connectors for Salesforce, SharePoint, and Microsoft. It covers both the cloud connector and resource-based connector.

I use Secure Forms. For Secure Forms, when I want to receive a confidential document from the customer, it gives me peace of mind because it lets me have a customized web form, allowing me to enter data and upload files very easily, knowing that I do not have to worry about the document getting leaked or attacked by external attackers.

I use the GoFast feature to accelerate data transmission. I am very highly satisfied with the GoFast feature because it speeds up the process of transferring large files, making it fast and more reliable.

From my experience, the platform is quite complete. It works well across different devices, including on the web, so you don't need to download the app. I don’t have any major issues to report about this software. Initially, the user interface was a bit complex, but after two weeks of training, I fully understood it. I became familiar with the system, and using the platform became more efficient and effective. Overall, I don’t have many complaints about the software.

I have been using GoAnywhere MFT for about five years.

I would rate the stability as 10 out of 10.

We work both on-site and remotely in multiple locations and departments.

In our department, there are approximately 15 employees. All of us use GoAnywhere, as we frequently share sensitive files. Therefore, it’s essential for all 15 of us to utilize this platform.

I would rate technical support a nine out of ten because they are the best.

Positive

I have not tried any other competitors as this is my first time using this kind of software in that category.

We have the solution deployed on-premises. The solution was acquired by the company directly as part of the project.

Its deployment was easy. It has a very low maintenance cost.

I have seen a lot of return on investment because the built-in automations make the workflow fast and reduce our time significantly, allowing us to focus on other administrative roles rather than routine tasks. I estimate that it has saved us about 85% of our time.

GoAnywhere MFT is affordable, even for small organizations, so I cannot complain about anything.

I would highly recommend GoAnywhere MFT to other users because it is excellent, reliable, and offers great performance as a secure file transfer platform with powerful automations. 

I would rate this solution 10 out of 10.

On-premises

We are using GoAnywhere MFT for many resources such as SFTP and FTP. We can create projects, schedule triggers, monitor, and view log levels for file size verification. I work on the server level, agent, service manager, and memory-related issues. I use connectors for services such as Salesforce and SharePoint. 

In the Resource component, there is a Cloud Connector option where you can search for Salesforce or other connectors. For Salesforce, we need to configure items such as username, password, auth URL, and authentication type. The Salesforce developer team provides all the details for configuration in the Salesforce connectors. These external systems are integrated using connectors from external to internal systems.

I use GoAnywhere MFT Agents as coordinator and participant types. When one is shut down, we can work on another. The security policy includes Auth URL, auth security policy, and basic authentication in GoAnywhere MFT. It's web-based for external and internal users, providing user-friendly interfaces with SFTP and FTPS for security. For sensitive data, we can use secure forms or encrypt the data. We use TLS, SSL commands, Transport Layer Security, and Secure Socket Layer.

In my organization, approximately four members work with GoAnywhere MFT. On the business side, there are five to seven members who check code level or logs level, totaling nine people, including clients and organization members.

In my business case, it has saved about 30% in resources.

The best features of GoAnywhere MFT are its automated process capabilities. It is scalable, reliable, and requires minimal time to receive files from external to internal systems. It is more secure compared to other tools.

The solution provides excellent connectivity through its range of connectors. In the Resource component, there is a Cloud Connector option where users can search for various connectors like Salesforce. The configuration process requires setting up a username, password, auth URL, and authentication type. The Salesforce developer team provides all necessary details for configuring the Salesforce connectors, enabling integration between external and internal systems.

In GoAnywhere MFT, there are memory-related issues that need improvement. Sometimes it shows varying memory usage from 500 GB to 2 GB, and these issues can persist for multiple days.

The areas that could be improved include security-related automation, as files sometimes do not reach their destination on time. There is a need for upgrading older products and protocols. The security area needs enhancement, particularly in protocols such as FTPS and SSH key implementation. With numerous multi-factor authentication users and partners, security improvements are essential.

While the interfaces are satisfactory, automation needs improvement. Sometimes the configuration for automatic file transfer to target locations fails, so improvements are needed in both automation and security policy areas.

I have been using GoAnywhere MFT for the last 3.5 years.

In terms of stability, I rate it at 8.5.

For scalability, which refers to the capacity for my team and files, I find it to be scalable.

I consider it to be a 9 out of ten in terms of scalability.

I rate the technical support for GoAnywhere MFT at 8.5 out of 10. The lower score is because I don't have access at the server level. If the MFT team provided all access, we could work single-handedly. Due to organizational policy, we don't have server-level access. Another team member manages server-related issues. We can share related issues and provide details. Sometimes we get help from the vendor, Fortra. We can raise cases with Fortra, who then suggests solutions to resolve issues.

Positive

When deploying GoAnywhere MFT in your system, configuration is required at the server level. The process begins with downloading the file from the Fortra portal. Fortra provides comprehensive documentation on installation and command usage. After downloading, server-level configuration is performed using Linux or another operating system.

For project deployment, creation begins in the development environment. The developer team provides XML or zip folders, which are then extracted and moved to the test environment. Testing ensures files reach their target location. After successful testing, the project moves to production. Postman is used for testing functionality in production. Server-level checking includes agent and resource verification, protocol testing, and logs level checking.

The return on investment depends on financial and resource type factors.

The pricing for GoAnywhere MFT is inexpensive compared to other solutions.

Compared to products such as Axway and IBM Sterling tools, GoAnywhere MFT is more scalable, reliable, and cost-effective while maintaining security. If issues arise with GoAnywhere MFT, users can contact the Fortra team for support. Axway lacks vendor support, is less reliable, and more expensive. IBM Sterling, which many organizations use, offers similar features to GoAnywhere MFT, and both have dedicated support teams through their respective vendors.

I recommend GoAnywhere MFT to other users. Currently, 80% of the market uses GoAnywhere MFT because it is secure, scalable, reliable, and easy to implement or deploy. Users can get help from team members or reach out to vendors for support and collaboration. 

The overall solution rating I would give it is a 9 out of 10.

Public Cloud

Amazon Web Services (AWS)

We are using GoAnywhere MFT primarily for transferring files. These are reports from banks and from our vendors who conduct research for us, such as food counts in stores and other data. We transfer it for our Finance Department and BI team so they can generate additional reports for our management. 

We don't have many projects compared to other customers, however, it amounts to approximately 50 different jobs running during the day.

The product has a lot of benefits. For example, it allows us to automate a lot of processes.

This product has numerous benefits as it has automated many processes that we previously had to do manually every day. Some vendors generate reports during nighttime, which is helpful when the BI team works in different time zones - they are in the Eastern Time Zone while we are in the Mountain Time Zone in Colorado. The management is in Colorado as well, so when they start working, they already have reports at the beginning of their workday. There are many benefits, particularly in terms of automated processes, which helps significantly.

The product itself is very good, however, it requires additional knowledge for setup. Writing variables is sometimes difficult. It would be helpful if they provided additional basic training for administrators who manage this product. They have paid training available. That said, as someone who inherited this product and handles tickets when jobs fail, I had to figure out for myself how the product works and how to troubleshoot it.

I started in November 2021 and began using GoAnywhere MFT in January 2022, inheriting it from my predecessors and colleagues who were taking care of the product for our company.

We have one issue that occurs when someone is signed into the console. The session times out and disconnects, and when trying to sign in again, it doesn't allow access unless opened in incognito mode browser or from a different browser. The only solution found is to sign out when not needing to be connected to the console. Otherwise, you will get a 500 error. Other than that, it works very well, especially when kept up to date. My predecessor never updated it, but once we keep it updated, it never causes issues.

It's quite easy to scale. When adding new jobs, I typically find similar projects, copy them, edit the XML file, and apply the changes. It's straightforward unless our Finance or BI team needs something specific, which might take a couple of days to figure out as I combine this duty with other tasks.

Over three years of using the solution, we contacted technical support three or four times maximum. 

The most recent instance was after migration when there was an issue with the public IP. After changing the network interface, the license broke. Support deactivated the old license, activated the new one, and fixed the issue in about two to three hours. The first engineer was inexperienced and had to consult someone else, who resolved it quickly. Another instance was when the certificate expired, and we couldn't sign into the console because only HTTPS was enabled.

Neutral

We have not used any alternatives to GoAnywhere MFT.

The solution was already deployed when I joined, but I handled the migration to the new server. I built the new server and followed guidance from the GoAnywhere engineer, who watched and directed my actions while I shared my desktop.

Regarding maintenance, it only requires Windows updates for the server, which is automated by SCCM. We monitor for new versions of GoAnywhere MFT and install them within a week or two after release, depending on whether it's a critical update or if security issues were found. We follow a change control process through the ticketing system, and stakeholders must be informed of any changes. It's easy to maintain this product with monthly Windows updates and occasional GoAnywhere MFT updates.

We paid $3,500 for professional services, which covered two meetings plus a couple of hours with the engineer.

It's difficult to compare costs as I don't know how much competitors charge for their products. In my career, I haven't used anything except GoAnywhere MFT. However, it saves considerable time, and I would say the investment pays off.

The pricing is reasonable. We recently considered moving GoAnywhere MFT from on-premises to their Cloud solution, however, it proved too expensive. We decided to keep it on-premises and migrate the product to a newer version of Windows Server, from 2016 to 2022. 

We don't use connectors. We use SAP as our ERP system and don't have any CRM since we are primarily a retail company working with customers who come to stores to buy jewelry. We don't use agents, secure forms, or the GoFast feature. Our setup is simple and basic.

On a scale from one to ten, I would rate GoAnywhere MFT a nine overall. Without knowledge, it can be challenging to manage as it uses XML files for configurations and has tricky variables. While it's not particularly intuitive for new users, it becomes easy once mastered.

On-premises

Other

Managing file transfers from external partners to internal systems is my main use case for GoAnywhere MFT. I perform inbound and outbound operations using GoAnywhere MFT where I can exchange file transfer data from external clients to our internal tools where we exchange payroll data and everything related to financial data.

The main use case I use GoAnywhere MFT for is financial data transfer from our organization to external organizations, payroll data, and file transfers.

GoAnywhere MFT offers seamless file transmission where I can secure the files and perform auditing with end-to-end logs. The logging makes troubleshooting easier. For example, if I am facing any issues connecting to an external partner where I am performing inbound and outbound operations, I can check my logs and fix the issues as soon as possible.

GoAnywhere MFT supports multiple protocols such as SFTP, AS2, FTP to S3, and many more protocols. GoAnywhere MFT has impacted my organization significantly. My client is a financial background client where they have a bunch of financial data exchanging from internal systems to external systems, including financial data, financial transactions, and financial payroll. GoAnywhere MFT is a key pillar for us.

GoAnywhere MFT helps us automate those flows and provides all the logs where I can fix issues on time and I feel more comfortable with file transmissions.

GoAnywhere MFT is working as expected. I think we are in the AI era and I believe we could add AI to GoAnywhere MFT where I could troubleshoot small errors without any human interaction. GoAnywhere MFT will work end-to-end as expected, and I think adding AI would enhance functionality for small-level troubleshooting.

I have been using GoAnywhere MFT for four and a half years.

Scalability with GoAnywhere MFT is good. I can check end-to-end file transfers.

The customer support is excellent. Whenever I face any issues, I can reach out to customer support or fill out customer forms and I receive solutions.

I used another MFT tool called Axway MFT as well as Sterling. I recently performed a migration from Sterling to GoAnywhere MFT for seamless file transfer transmissions. I saw other MFT tools and comparing them to GoAnywhere MFT, GoAnywhere MFT comes with budget-friendly pricing and good architecture, excellent auditing capabilities, and it is a completely comprehensive MFT suite.

I would rate GoAnywhere MFT nine point five out of ten because I prefer it over other MFT tools I have worked with. GoAnywhere MFT is very user-friendly and users can access logins and find issues as soon as possible while maintaining secure file transmissions.

The governance and security are top-notch where I can send files using encryption and decrypt files using keys. The reliability is top-notch because the flow, auditing, and architecture level are excellent.

My best advice is that if a company operates in the financial background, healthcare sector, or other finance-related fields, I would choose GoAnywhere MFT because it is budget-friendly and offers a full MFT suite where I can check end-to-end file transmissions and all the data. I believe GoAnywhere MFT is the best choice for MFT. My overall review rating for this product is nine point five out of ten.