What is our primary use case?
I work as a cyber security analyst, and I use
GoAnywhere MFT for file transfers. When there is any event, or when we require any logs from users, or when we need to send log files to users, I use this FTP for transferring the files. This is the basic use case for what we use
GoAnywhere MFT for.
What is most valuable?
My favorite feature of GoAnywhere
MFT is encryption because when we use other products, files are not encrypted. When there are critical files that we are transferring, they should be encrypted in transit and also at rest. GoAnywhere
MFT provides this feature, and I think that is one of the best features it offers.
The GoFast feature of GoAnywhere MFT is definitely useful because at times, we have larger files to transmit. In my field of security, there is a use case where we need to transfer large files from large volumes. At these times, the GoFast feature is very useful because it transfers a large amount of files in less time. From a security perspective, it is very beneficial because in less time, you get more data to access.
What needs improvement?
I feel there is not a complete new feature that GoAnywhere MFT can improve on, but I think they can improve the user interface. It should be more intuitive to use, with organized options, and the console should also be centralized. If you look at the documentation of GoAnywhere MFT about the user interface, nothing more detailed is written. I think the UI should be improved.
We can also talk about security. Recently, Microsoft published an article stating that GoAnywhere MFT can be attacked by ransomware, indicating there was a vulnerability in the product. I think that can be improved by enhancing security and patching the vulnerabilities. These two areas, user interface and security, are what I think can be improved.
For how long have I used the solution?
I have been using GoAnywhere MFT for the past three to four months in my career overall.
What do I think about the stability of the solution?
I did not observe any downtime, instability, or performance issues with GoAnywhere MFT. Whenever I have used it and whenever I needed it, it worked fine. I think it is steady and working fine, so it is generally stable.
What do I think about the scalability of the solution?
GoAnywhere MFT can be used by medium to large enterprises. The cost factor comes into play for small enterprises wanting to work with it, but for medium to large enterprises, GoAnywhere MFT is truly scalable and can be effectively utilized.
How are customer service and support?
I did not contact technical support or customer support for GoAnywhere MFT because I did not encounter any issues.
How would you rate customer service and support?
How was the initial setup?
The initial deployment of GoAnywhere MFT was good from a deployment perspective. I think any technical professional working on deployments or tools finds it easy. However, for a non-technical person, it might be a little difficult. Overall, it is easy to set up both on-premises and in the cloud. I do not think there is any flaw in it, and any technical professional can easily set it up.
Which other solutions did I evaluate?
I have used FileZilla as an alternative to GoAnywhere MFT. It is also a file transfer product, but it is not as comprehensive and not as detailed as GoAnywhere MFT. It has very limited features, but it can be counted as an alternative to GoAnywhere MFT.
What other advice do I have?
I do not know much about the pricing for GoAnywhere MFT, but I have heard from my colleague that the pricing is also somewhat high compared to other products. I think pricing could be a little lower so that small enterprises working in the field can afford it and use it. It should be more cost-effective so that all can benefit from the product.
I did not use the connectors that GoAnywhere MFT includes in the solution, so I am not able to comment much about them.
I use the Agents for automation, workflows, and systems with GoAnywhere MFT.
I have tried using the Secure Forms feature of GoAnywhere MFT, which allows end users to upload files. It is also a way of collecting data or uploading files to a user or partner and then automating the workflow.
Regarding the time it took me to deploy GoAnywhere MFT for the first time, there are steps involved in deployment, so I do not remember the overall time.
I would rate this review an 8 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.