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reviewer2747439 - PeerSpot reviewer
Observability & Monitoring Engineer at a retailer with 10,001+ employees
Real User
Top 20
Aug 3, 2025
User-friendly platform enhances secure data transmissions but support responsiveness needs improvement
Pros and Cons
  • "What I appreciated the most about GoAnywhere MFT is that it was very user-friendly and very reasonably priced compared to other MFT applications."
  • "GoAnywhere MFT didn't provide any sort of guidance on certificate management. They simply provided what needed to be done and left the implementation to us, which was a significant oversight on their part as certificate management became a nightmare."

What is our primary use case?

We had the enterprise version of GoAnywhere MFT. We had the business-to-business and in-house versions. We were sending and receiving files from vendors, which were banks, Nike, and all sorts of different purveyors, and then also from server to server within our own business. We were using it quite extensively. I think we were averaging maybe 500 transmissions a day.

What is most valuable?

What I appreciated the most about GoAnywhere MFT is that it was very user-friendly. It was also very reasonably priced compared to other MFT applications. If I bring up BMC's MFT option, it was three times the price and it had pretty much the same functionality.

At the time when we first got it, it was one of the first MFT applications that had secured transmissions. That was one of the things that our security department was very adamant about, getting a hold of all the ad hoc FTPs that were flying around and securing them all, finding out what's going on, where the data is, what the data is, and locking it all down. That's why we went to it.

What needs improvement?

The main area for improvement would be including better support. Support was horrible. When we needed help off-shift, at 2:00 in the morning, it was an hourly rate of $200, $175 an hour, and we waited an hour, hour and a half to get somebody on support. It was ridiculous. I'm accustomed to calling a support desk and getting immediate help. Every other application I've ever worked on was that way. GoAnywhere MFT, Fortra, their first-level support was just miserable.

Another improvement would be their pricing models. We went cheap at Foot Locker and didn't include the reporting options, and we should have because the reporting was really fantastic. They should roll it all in, make one price model, include the reporting, and that will make all customers happy.

For how long have I used the solution?

I have been using GoAnywhere MFT in my career for approximately 12 years.

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GoAnywhere MFT
October 2026
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What do I think about the stability of the solution?

We experienced a couple of issues with GoAnywhere MFT, but they were due to our own actions. One time we ran out of space on the server and it locked up because it couldn't write to its log files anymore. Another incident occurred when a developer had written a project using a resource that had an expired PGP key, which caused a cascading effect on authentication. That one was difficult to diagnose, but we figured it out with help from support by analyzing the logs. The stability of the application itself is excellent. We left it on an AIX machine that hadn't been rebooted in three years, which testifies to how the application ran.

What do I think about the scalability of the solution?

We never really had to do any scaling with GoAnywhere MFT. We built it to fit our environment and planned for the future, and it was working effectively. We didn't have to add any other MFT servers. We had one MFT and one gateway, which was sufficient.

How are customer service and support?

First-level support for GoAnywhere MFT would rate about a seven for skill level. Second-level support, after waiting a day and working with the first-level person, would rate about a nine or ten. They were fantastic people to work with and remained engaged throughout the process. We were in contact for sometimes weeks afterward. They were really good at committing long-term to a solution. However, the first-level support was disappointing, especially considering the hourly rate of $175 for someone not fully versed in the application.

Which solution did I use previously and why did I switch?

We previously used homegrown ad hoc solutions, such as the built-in FTP that was part of z/OS from IBM, and FTP options for Linux and AIX. GoAnywhere MFT was the first enterprise-wide MFT solution that we brought in-house. We did evaluate BMC's MFT option, but it was essentially the same functionality at twice the price.

How was the initial setup?

The installation and upgrading process was not easy. Having someone from GoAnywhere MFT assist us might have improved the process.

What about the implementation team?

When I retired, I had everything in place and turned it over to a contractor from Fortra who was supposedly an expert in GoAnywhere MFT, but they still haven't completed the implementation.

Which other solutions did I evaluate?

We considered BMC's MFT option, which was three times the price with pretty much the same functionality. Since we used Control-M for our enterprise scheduling application, we considered using the MFT option but ultimately canceled that idea due to the cost differential.

What other advice do I have?

One of the reasons I retired was because of GoAnywhere MFT. The software itself was fine. Nearly every day, I was chasing down certificate owners and determining who was responsible for them. Nine times out of ten, they were no longer with the company, and the remaining staff didn't know anything about it or what to do. I spent approximately 90% of my time chasing down certificates and getting them updated. If the certificates could be removed, I would give it a nine. GoAnywhere MFT didn't provide any sort of guidance on certificate management. They simply provided what needed to be done and left the implementation to us, which was a significant oversight on their part as certificate management became a nightmare.

The overall rating for GoAnywhere MFT would be a seven, primarily due to the never-ending nightmare of certificates.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Satyamkumar Prajapati - PeerSpot reviewer
Technical Writer at Mphasis
Real User
Top 5Leaderboard
May 12, 2026
Automated secure workflows have reduced manual transfers and now protect sensitive data reliably
Pros and Cons
  • "GoAnywhere MFT has positively improved our organization by enhancing the security, reliability, and efficiency of file transfer processes, allowing us to create automated and recurring file transfer workflows that significantly reduced manual effort and improved operational consistency."
  • "GoAnywhere MFT is a strong and reliable platform overall, but there are a few areas where it could be improved, including the initial setup and configuration experience for organizations that are new to managed file transfer solutions."

What is our primary use case?

My main use case for GoAnywhere MFT includes secure internal systems, cloud environments, and external business operations.

My team and I primarily use GoAnywhere MFT for secure file transfer and workflow automation.

A specific workflow automation I implemented with GoAnywhere MFT was automating daily financial transfers between our company's business application and an external partner's system.

Previously, the process was manual, where a team had to generate a report, encrypt it, and upload it through SFTP every day. Using GoAnywhere MFT, we automated the complete workflow, including file pickup, PGP encryption, secure transfer through SFTP, transfer validation, and automated email notification in case of success or failure.

What is most valuable?

Some of the best features of GoAnywhere MFT are secure file transfer, built-in workflow automation, and strong security controls, with workflow automation being specifically valuable to our team.

A security feature that my team relies on heavily is PGP encryption combined with secure SFTP transfer, ensuring that sensitive business and operational data remains protected both during transmission and at rest.

Another important feature is the complete built-in audit trail for file transfer activity, including who accessed a file, when the transfer occurred, and whether the transfer succeeded or failed, which is especially useful for troubleshooting, compliance reporting, and internal security reviews.

GoAnywhere MFT has positively improved our organization by enhancing the security, reliability, and efficiency of file transfer processes, allowing us to create automated and recurring file transfer workflows that significantly reduced manual effort and improved operational consistency.

What needs improvement?

GoAnywhere MFT is a strong and reliable platform overall, but there are a few areas where it could be improved, including the initial setup and configuration experience for organizations that are new to managed file transfer solutions.

An additional area of improvement is workflow scheduling and job dependency management, as while the scheduling functionality is reliable for standard automation tasks, managing complex workflows with multi-dependencies can sometimes become difficult to track and maintain in a large enterprise environment.

For how long have I used the solution?

I have been using GoAnywhere MFT for around two years.

What do I think about the stability of the solution?

GoAnywhere MFT is stable.

What do I think about the scalability of the solution?

GoAnywhere MFT scales well in our environment, as the platform has been able to handle increasing file transfer volumes, multiple concurrent workflows, and integration across on-premises and cloud environments without major performance issues.

How are customer service and support?

Customer support is good.

Which solution did I use previously and why did I switch?

We did not use any solution before this.

What was our ROI?

We have certainly seen a positive return on investment after implementing GoAnywhere MFT, mainly through time saving, reduced manual effort, and improved operational reliability, with the manual effort significantly reduced and the process becoming more consistent and reliable. We also saw fewer transfer-related errors and reduced troubleshooting time because of centralized monitoring and audit logs.

Which other solutions did I evaluate?

I did not evaluate other options before choosing GoAnywhere MFT.

What other advice do I have?

My advice to organizations considering GoAnywhere MFT would be to clarify their file transfer architecture, security requirements, and automation goals before implementation, while also involving infrastructure, security, and application teams early during deployment because integration and workflow configuration can become complex in enterprise environments.

Our company has a business relationship with the vendor primarily as customers and end-users of the platform, as we are not resellers or implementation partners for GoAnywhere MFT.

I would rate this product an 8 out of 10.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 12, 2026
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October 2026
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Omkar Singh - PeerSpot reviewer
Cyber Security Analyst at digitaltrack solution pvt.ltd
Real User
Top 5Leaderboard
May 17, 2026
Automation has reduced manual file handling and now needs a more intuitive interface
Pros and Cons
  • "GoAnywhere MFT has positively impacted my organization by making file transfers more reliable and reducing many manual errors, especially for our teams handling sensitive or high-volume data exchanges."
  • "GoAnywhere MFT is solid overall, but the UI and workflow designer could feel more modern and intuitive, especially for new admins managing complex jobs."

What is our primary use case?

My main use case for GoAnywhere MFT is automating secure file transfers between internal systems, vendors, and cloud storage without manually handling sensitive data.

A specific example of a file transfer I have automated with GoAnywhere MFT is that we use it to automatically pull daily transaction files from an SFTP server, encrypt them with PGP, and push them to our finance systems without any manual intervention.

GoAnywhere MFT is also used by our HR and compliance teams for scheduled report sharing, mainly because it provides better visibility and audit tracking than basic FTP scripts.

What is most valuable?

The best feature GoAnywhere MFT offers in my experience is the workflow automation, as setting up scheduled transfers, encryption, alerts, and retries in one place saves a significant amount of manual effort.

The workflow automation makes my day-to-day work easier by cutting down repetitive administrative work since failed transfers, retries, notifications, and file routing all happen automatically instead of requiring constant manual monitoring of jobs.

The built-in encryption and detailed audit logs are also really useful, especially when dealing with compliance-heavy environments where I need to track every file.

GoAnywhere MFT has positively impacted my organization by making file transfers more reliable and reducing many manual errors, especially for our teams handling sensitive or high-volume data exchanges. We have definitely seen fewer transfer failures and manual support tickets, saving several hours a week by automating retries, monitoring, and scheduled file delivery workflows.

What needs improvement?

GoAnywhere MFT is solid overall, but the UI and workflow designer could feel more modern and intuitive, especially for new admins managing complex jobs.

The documentation could be more practical with real-world workflow examples, and some cloud integrations require more setup effort than expected.

For how long have I used the solution?

I have been using GoAnywhere MFT for one year.

What do I think about the stability of the solution?

GoAnywhere MFT is stable.

What do I think about the scalability of the solution?

GoAnywhere MFT's scalability has been stable for us, even with large daily transfer volumes, and scaling workflows or adding new integrations has not required much rework once the initial setup was completed.

How are customer service and support?

The customer support of GoAnywhere MFT is exceptional.

Which solution did I use previously and why did I switch?

Before choosing GoAnywhere MFT, I was using a mix of custom FTP scripts and older legacy transfer tools, but maintaining them was messy and difficult to scale as compliance requirements grew.

How was the initial setup?

The advice I would give to others looking into using GoAnywhere MFT is to spend time planning your workflows and security policies upfront, as once it is set up properly, the automation and reliability truly pay off in the long run.

What was our ROI?

I have seen a return on investment with GoAnywhere MFT, mainly through time savings and reduced operational overhead, as we spend far less time troubleshooting failed transfers, and one administrator can now manage workflows that previously required multiple manual touchpoints.

Which other solutions did I evaluate?

I evaluated other options before choosing GoAnywhere MFT, including IBM Sterling and Axway MFT, and GoAnywhere felt easier to manage for our team size and use case.

What other advice do I have?

GoAnywhere MFT is a great platform for organizations that prioritize reliability, auditability, and secure automation over a modern user interface, and it delivers the job reliably. I would rate this review a 7 out of 10.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 17, 2026
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CEO at CareerCraftly
Real User
Top 5
Apr 5, 2025
Implements robust encryption and simplifies file transfer processes with impressive integration and automation features
Pros and Cons
  • "The encryption feature is very impressive in GoAnywhere MFT, and the encryption provided by the company is much stronger than other file transferring software."
  • "It was very stable compared to other solutions we have used, so I would not complain regarding this."
  • "A drawback is that it is not as feature-rich compared to its competitor Sterling, which we used before. It has fewer features, though it is more intuitive."

What is our primary use case?

My use case involves transferring databases into AWS using GoAnywhere MFT, which provides encryption and collaboration with other teammates to see the process and transfer files and related data.

How has it helped my organization?

The documentation provided is sufficient to understand and integrate the solution. 

The GoAnywhere MFT agents are deployed locally, and they provide a browser-based interface that makes it easy to configure and schedule file transfers, which is beneficial for automation and workflow management. 

Over time, we discovered that the scheduling feature and integration aspects work very effectively. 

It has saved considerable time because we didn't need to write extensive custom code to integrate it. Most features were drag and drop, and with its browser-based software interface, it proved to be excellent overall and saved us significant time.

We have used the security features only once or twice, but the security it provides is excellent. The GoFast feature is being used by our tech teams, and they found it very fast and efficient while transferring files and data related to code. It reduces the need for custom code significantly. The VMware virtual environment was capable of connecting with the virtual servers.

What is most valuable?

The encryption feature is very impressive in GoAnywhere MFT, and the encryption provided by the company is much stronger than other file transferring software. The automation feature allows teammates to see and schedule file transfers, and the API integration capabilities are amazing features. 

What needs improvement?

A drawback is that it is not as feature-rich compared to its competitor Sterling, which we used before. It has fewer features, though it is more intuitive. This was the compromise we had to make during the transition. 

For how long have I used the solution?

I have been using GoAnywhere MFT for 1 year.

What do I think about the stability of the solution?

It was very stable compared to other solutions we have used, so I would not complain regarding this.

What do I think about the scalability of the solution?

It is highly scalable as the data we had before compared to now has changed significantly during this time. With the scaling of the company, it was absolutely capable of handling all the data and databases.

How are customer service and support?

We have contacted them for issues and bugs. They have their number on their website to call, and they are fast and available all the time. With the live chat feature on the website, they are available almost every time, which is great.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

The features we had in Sterling were more, but compared to Sterling, GoAnywhere MFT is more intuitive and our teammates can easily understand it. We don't need to explain and train people to learn about it, as they can read documentation and easily adapt to it, making GoAnywhere MFT better.

How was the initial setup?

The deployment was very easy as the documentation was provided and they had trial packages. Their team helps with the demo, making it easy to deploy with the VMware environment. For fully setting it up and integrating with our database, it took 3 to 4 days.

What about the implementation team?

There were three people involved in the implementation.

What was our ROI?

It has saved a lot of time because we didn't need to write extensive custom code to integrate it.

What's my experience with pricing, setup cost, and licensing?

The pricing is decent for mid-sized and small-sized companies. It is good for startups or mid-scale companies.

What other advice do I have?

I would advise trying the demo and trials according to your company's needs. You should compare and correlate your experiences. It's important to do a trial and consider the amount of data in your company. 

I would also recommend reading their documentation and exploring the resources section on their website, where you can watch tutorials, product videos, and guides. 

I would rate GoAnywhere MFT an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Joel Vinas - PeerSpot reviewer
Senior Analyst at a tech vendor with 10,001+ employees
Real User
Top 20
Nov 24, 2024
Created a much better working relationship with our partners and saved a lot of time
Pros and Cons
  • "When we first started using it, SecureMail, or the ability to securely send mail to end users, as a single file or as a package of files, was very helpful for sending large packets of files. We could not send that through traditional email."
  • "I like that you can tweak the interface so much, but it would be nice to be able to tweak it some more. The ability to further tweak the interface would be advantageous, as our end users had some questions about modifications that we could not address."

What is our primary use case?

We primarily used GoAnywhere MFT to transfer files. Our organization had third-party source vendors who needed to submit files that had to get to us or our third-party end vendors securely. Files were fairly large in size, and we needed to track who was delivering the files and when, whether it was the right type of file, and whether it was delivered to the vendor partner at the right time.

We also wanted to run it through a project management tool. The automated processes, which I think were called project workflows, allowed us to do this a lot more seamlessly than we were able to do before.

How has it helped my organization?

I am very happy with the usage that we had when I was managing it. I am a fan of the product. It helped save me a lot of time and a lot of headaches.

It took us a little bit of time to get it up and running. It was not a whole lot of time compared to other tools. We had it up and running in no time, and we were able to implement an advanced solution. We had SecureMail working for years and had people logging in. It took us about a week to figure things out and get support from GoAnywhere on how to use that. It took about a month to two months to solidify the MVP use case, get that tested with the end users, and then get it up and running. We were also able to tweak it. After about six months of that tool being in use, we got feedback from our end vendors who were using the tool on both sides of the house. They were able to change the way the teams worked because they did not need to train everyone on how to use the tool. With this drag-and-drop interface that we had set up for them using GoAnywhere's MFT, each process was given a folder, so they just dragged files into the folder, and then from there, the backend handled all of it and moved it over to where it was supposed to go securely. They were able to change the way their teams worked internally. That was a benefit for us. Having efficiency for our partners is not something that necessarily saved us money, but it certainly created a much better working relationship with our partners. They were much happier with that.

The other benefit was time savings because of the simplicity of the tool. Now we have people logging into a complex interface, going in, checking a bunch of dots or a bunch of fields, and filling in some values as they upload each file. With the automation that we had with the process workflows, that was all handled in the backend. We have now got a little bit longer lead time and that is why we are looking at going back and getting this GoAnywhere MFT again because it saved us so much headache.

GoAnywhere MFT saved us time in connecting securely with the third parties we needed to collaborate with. Some of the files that we send are time-sensitive and restricted. We cannot share them with anyone who does not have an NDA with us. It was very important that these files were sent securely and quickly from our source vendors to us so that we could review them and send them over to our end vendors to be delivered to our stores. Having GoAnywhere MFT allowed us to change the way that we did our work.

I was looking into the Box, Salesforce, and SharePoint connectors, but we found that, although the price point was not bad, it was just a lot more than what we needed. We could do most of the capabilities that we wanted with the default API through Box or SharePoint. There was a lot of capability, but we thought that if we were going to use these, we better be doing a whole lot more with it than just the basic simple use case that we had. We were not going to use all the capabilities, so we decided to not use that. We did wind up needing some of the reporting capabilities that GoAnywhere has out of the box. Its advanced reporting made our IT department feel a lot more comfortable about the usage of a tool that had a front-facing website.

What is most valuable?

When we first started using it, SecureMail, or the ability to securely send mail to end users, as a single file or as a package of files, was very helpful for sending large packets of files. We could not send that through traditional email. 

It also allowed us to know that the file would expire after a certain amount of time. We could limit the number of downloads. That stopped us from having to worry about whether it had been routed to everyone in the organization. It helped to ensure that it was sent to who it was supposed to be sent to and is no longer available. That was why we had selected GoAnywhere a long time ago, and then the ability to tie it in via APIs and do low-code implementations allowed us to supercharge that.

What needs improvement?

While I was happy with the training and support, more of it could be beneficial. We had some basic training and support. I talked with Fortra recently, and they said that they revamped and changed their training support. I have not used it since December. I got support in February and May of last year, and it was not bad. I was just not sure which questions to ask. Trying to learn this stuff on the fly as you are handed a project is always stressful.

I like that you can tweak the interface so much, but it would be nice to be able to tweak it some more. The ability to further tweak the interface would be advantageous, as our end users had some questions about modifications that we could not address. Other than that, GoAnywhere seemed to fulfill its role as a simple solution for secure file transfer.

For how long have I used the solution?

My organization started using it in about 2012, but I started using it in 2017. Unfortunately, we stopped using it in December 2023. We had been looking at different products that we could remove from our product line. We have a lot of different tools that we use. 

GoAnywhere was selected as one of those that we would not use. However, I am currently looking at using GoAnywhere again because removing it has caused a lot of internal problems. We are currently looking at using GoAnywhere or similar tools.

How are customer service and support?

I was very happy with their tech support. Whenever I called or emailed, they responded quickly. For emergencies, they made themselves available to assist promptly.

When we had issues, they moved forward quickly within a couple of days. When we had an emergency, they would make themselves available to handle that. When our service went down because we were transferring over, they were on board for a full five days. They were there and available. I was very impressed by their ability to provide tech support for something that was a very critical system for us.

They were one of our top vendor partners. I would rate them a nine out of ten. I was very impressed, and I expected more of my other vendors because of the quality of support that I got from Fortra.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

They are not similar, but we tried using SharePoint and Adobe products to perform similar operations of sending files securely. However, these alternatives were complex and not user-friendly. They could do the basic operations of sending files and securely allowing us to share files with our vendors, but it just got complicated. There were too many widgets and too much going on, so we had to train our end users on what to do and how to do it right every single time.

Our users found it easier to use a dedicated tool like GoAnywhere, which had simpler and restricted access controls. With GoAnywhere, the users would log in, and they had files, and those were the only folders they had access to. The access was set by the administrator. It was very clear what they should be using that tool for. When it came to SharePoint, the users had restricted files for a specific purpose, but they also had a whole lot of other files for other reasons, so they would often get lost. It was nice to have a dedicated tool different from other tools that the users were using.

How was the initial setup?

We deployed it three times. Prior to me, it was deployed on a Linux box. We redeployed it to another Linux box, and I was part of that, and then we redeployed it to an Azure machine. I wish that we had more resources and more technical support on our end.

The GoAnywhere team was fantastic in helping us. I am not a technical guy, but I was able to figure it out. The documentation was pretty clear, and for anything that I did not get, I could get on the phone with them. I was pretty happy with how you take the package and install the package and it just runs on your server. It was pretty straightforward. The hard part was working with our IT to make sure that we were doing everything securely on our end. You could have a lockbox, but if you have the key sitting outside, what good is that? Getting it set up so that it was a fully secure system from the moment users accessed it to the moment the users got the NAND file was critical. All the problems that we had or the challenges that we had were related to setting up the cloud machine and working with Azure to get it working, not so much with GoAnywhere's platform.

What about the implementation team?

We were setting up a brand new virtual machine on the Azure environment, so we needed people who could handle the infrastructure as a service capability. That is a whole team at our company. We also had to make sure that the entire thing was set up securely. We have a whole security department that handles that and makes sure that we are setting ourselves up with the right WAF, that it is HTTPS, and that it has a security certificate. 

I managed to handle the installation of the software myself. I also set it up and got it configured. I did that myself with support from other people on my team to make sure that I was dotting the i's and crossing the t's. Getting someone else to look at what you are doing is always good quality control. For the most part, it was just me and one other person.

What's my experience with pricing, setup cost, and licensing?

If anyone feels that the price for this product is too high, I would like to know what else they are using. When it comes to secure systems that we have used, the price point can get a whole lot higher. You might end up saving in the short term with other solutions, but are you getting a secure product? Do you feel confident in that? Will you be able to get any support afterward? From my experience, based on the price point and the service that we got, it was a good value for our money. Other people may have different requirements, but it met and exceeded the security requirements for our use case. I would recommend considering the product, what you are spending, and whether you are getting support for that.

What other advice do I have?

We considered using their agents, but we found that a front-facing website was a lot easier for our users to use and for us to implement. We did not have extremely capable IT people to go and install the agents and make sure that we were installing the right version and keeping that up to date on our end users. Having our users guided over to a website that we could then maintain was a lot easier for us to manage. We are not talking about thousands of users. We are talking about about 60 users in total who we were connecting to the tool.

We looked into SecureForms for our end users. It was an additional data entry. For the most part, for our particular use case, these final ART files already had all the metadata that we needed inside of another tool. It was just about getting these files that were identified by a unique identifier from the artist over to our end users. Everything that we needed to know was contained within the user who was logging in and could be referenced by the unique identifier, so we did not want to busy the process with SecureForms. There might be other use cases where SecureForms could be helpful, and we have dabbled with it, but to get our particular use case out the door, we did not need SecureForms.

I would rate Fortra's GoAnywhere MFT a ten out of ten. I was very impressed by the tool, its capability, and the way their support responded. I would absolutely recommend it. I am an advocate for this product. I am biased because it saved me time and frustration.

I would definitely use the product again. I am advocating for it right now. We have spent considerably more than what we have spent in our entire infrastructure trying to find other solutions, but we have not found any. I would definitely go back to it.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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reviewer2774202 - PeerSpot reviewer
Cloud Engineer II at a tech vendor with 11-50 employees
Real User
Top 5
Oct 31, 2025
Encryption and fast file transfers have improved how I share critical data securely
Pros and Cons
  • "My favorite feature of GoAnywhere MFT is encryption because when we use other products, files are not encrypted, and when there are critical files that we are transferring, they should be encrypted in transit and also at rest."
  • "Recently, Microsoft published an article stating that GoAnywhere MFT can be attacked by ransomware, indicating there was a vulnerability in the product."

What is our primary use case?

I work as a cyber security analyst, and I use GoAnywhere MFT for file transfers. When there is any event, or when we require any logs from users, or when we need to send log files to users, I use this FTP for transferring the files. This is the basic use case for what we use GoAnywhere MFT for.

What is most valuable?

My favorite feature of GoAnywhere MFT is encryption because when we use other products, files are not encrypted. When there are critical files that we are transferring, they should be encrypted in transit and also at rest. GoAnywhere MFT provides this feature, and I think that is one of the best features it offers.

The GoFast feature of GoAnywhere MFT is definitely useful because at times, we have larger files to transmit. In my field of security, there is a use case where we need to transfer large files from large volumes. At these times, the GoFast feature is very useful because it transfers a large amount of files in less time. From a security perspective, it is very beneficial because in less time, you get more data to access.

What needs improvement?

I feel there is not a complete new feature that GoAnywhere MFT can improve on, but I think they can improve the user interface. It should be more intuitive to use, with organized options, and the console should also be centralized. If you look at the documentation of GoAnywhere MFT about the user interface, nothing more detailed is written. I think the UI should be improved.

We can also talk about security. Recently, Microsoft published an article stating that GoAnywhere MFT can be attacked by ransomware, indicating there was a vulnerability in the product. I think that can be improved by enhancing security and patching the vulnerabilities. These two areas, user interface and security, are what I think can be improved.

For how long have I used the solution?

I have been using GoAnywhere MFT for the past three to four months in my career overall.

What do I think about the stability of the solution?

I did not observe any downtime, instability, or performance issues with GoAnywhere MFT. Whenever I have used it and whenever I needed it, it worked fine. I think it is steady and working fine, so it is generally stable.

What do I think about the scalability of the solution?

GoAnywhere MFT can be used by medium to large enterprises. The cost factor comes into play for small enterprises wanting to work with it, but for medium to large enterprises, GoAnywhere MFT is truly scalable and can be effectively utilized.

How are customer service and support?

I did not contact technical support or customer support for GoAnywhere MFT because I did not encounter any issues.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial deployment of GoAnywhere MFT was good from a deployment perspective. I think any technical professional working on deployments or tools finds it easy. However, for a non-technical person, it might be a little difficult. Overall, it is easy to set up both on-premises and in the cloud. I do not think there is any flaw in it, and any technical professional can easily set it up.

Which other solutions did I evaluate?

I have used FileZilla as an alternative to GoAnywhere MFT. It is also a file transfer product, but it is not as comprehensive and not as detailed as GoAnywhere MFT. It has very limited features, but it can be counted as an alternative to GoAnywhere MFT.

What other advice do I have?

I do not know much about the pricing for GoAnywhere MFT, but I have heard from my colleague that the pricing is also somewhat high compared to other products. I think pricing could be a little lower so that small enterprises working in the field can afford it and use it. It should be more cost-effective so that all can benefit from the product.

I did not use the connectors that GoAnywhere MFT includes in the solution, so I am not able to comment much about them.

I use the Agents for automation, workflows, and systems with GoAnywhere MFT.

I have tried using the Secure Forms feature of GoAnywhere MFT, which allows end users to upload files. It is also a way of collecting data or uploading files to a user or partner and then automating the workflow.

Regarding the time it took me to deploy GoAnywhere MFT for the first time, there are steps involved in deployment, so I do not remember the overall time.

I would rate this review an 8 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Esther Abraham - PeerSpot reviewer
Web Developer at a consultancy with 1-10 employees
Real User
Top 20
Sep 4, 2025
Understanding and implementing with ease, while AI chat support for quick assistance is suggested
Pros and Cons
  • "I have not seen any lagging, crashing, downtime, or any sort of instability with GoAnywhere MFT."
  • "What I can suggest right now about GoAnywhere MFT is the integration of AI for chat support, as I am still trying to find my way around the app."

What is our primary use case?

I am still trying to figure out my use cases for GoAnywhere MFT as I am still learning how to use it and determining the best way to utilize the software.

What needs improvement?

What I can suggest right now about GoAnywhere MFT is the integration of AI for chat support, as I am still trying to find my way around the app. I would appreciate seeing an AI assistant for GoAnywhere MFT. For a first-time user, instead of struggling to learn how to use it independently, you could ask, 'GoAnywhere MFT bot, can you help me with this? Can you help me with that? How do I do this? How do I do that?' Just quick, on-the-spot assistance.

I feel everything that is there is sufficient. I do not think there is a need to add anything. People always say there is always room for improvement, but for me, it is enough, so it does not appear that everything is clashing. I feel there is nothing to improve right now. However, as time progresses, perhaps because of innovation and new technology, they will find new things to implement. The only thing I believe they should implement is what I mentioned about the assistant, where users can ask questions and get answers immediately.

For how long have I used the solution?

I started using GoAnywhere MFT about a week ago, having seen the review, so I just registered for the review. It has not been more than a week since I began using it.

What do I think about the stability of the solution?

I have not seen any lagging, crashing, downtime, or any sort of instability with GoAnywhere MFT. By now I would have complained about that.

How are customer service and support?

The user interface is fine. I do not know if they have integrated any chat support or chatbot where you can ask quick questions and get answers within 24 hours. For me, the user interface is understandable; it is not something that required extensive effort to use. I am the type of person that, if I have an issue, I search on YouTube or Google or ask ChatGPT, 'How do I understand this better?' It is not difficult for me, but I feel a 24-hour chatbot would be beneficial instead of using external resources.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have never used any other alternatives to GoAnywhere MFT.

How was the initial setup?

The initial installation for GoAnywhere MFT was easy for me because I could use YouTube, so it was straightforward to follow and implement. However, not every first-time user might find it easy. For me, it was not so difficult.

What's my experience with pricing, setup cost, and licensing?

Regarding GoAnywhere MFT's pricing, I think it is quite affordable since it was subscribed for me by my boss.

What other advice do I have?

The main reason behind getting GoAnywhere MFT was that it was recommended to me by my boss, so I am still trying to learn how to use it. It is software that was recommended for me to learn; to learn how to use, find out the details of the whole software, how it works, and implement it because I work as a full-stack developer.

On a scale from one to ten, with ten being the highest, I rate GoAnywhere MFT a seven. I am just a user of GoAnywhere MFT; I do not have any partnerships with them. I have no problem if the GoAnywhere MFT team wants to contact me if they have any questions about this review. I am always available and okay with being a reference for GoAnywhere MFT, which allows their marketing department to contact me later.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Yash Bawane - PeerSpot reviewer
Data engineer at tcs
Real User
Top 5Leaderboard
Aug 18, 2025
Automation of repetitive file transfers saves time and supports compliance
Pros and Cons
  • "GoAnywhere MFT has many features that I appreciate, but most of all, it automates repetitive file transfers, so we don't have to waste our time doing them manually."
  • "GoAnywhere MFT is almost perfect, but I feel that the initial setup takes some effort."

What is our primary use case?

As a DevOps specialist, I have been using GoAnywhere MFT for about six to seven months, mostly working on setting up automation for file transfer, handling integration, and monitoring secure data and exchange between our system partners.

I used GoAnywhere MFT in my last company, where there were approximately 200 to 220 employees who used this system to share files.

What is most valuable?

GoAnywhere MFT has many features that I appreciate, but most of all, it automates repetitive file transfers, so we don't have to waste our time doing them manually.

It supports many protocols, such as SFTP and FTP, which makes it easy to work with different partners.

The logging and audit trails are very detailed, which helps me and my team with compliance and troubleshooting.

The system is quite reliable. The transfers rarely fail, and if they do, we get alerts immediately, as it has the best monitoring and logging.

Since it's not difficult to deploy with the cloud, it takes around one week. It depends on the manpower and the team. Our team consists of nearly 13 people, and they are the best at their work. We approximately need one week to completely deploy it on any system.

What needs improvement?

GoAnywhere MFT is almost perfect, but I feel that the initial setup takes some effort.

It's not extremely hard, but you need to understand the product thoroughly.

The support from GoAnywhere MFT could be more helpful for new users. The deployment was straightforward but needed some planning.

These two aspects could be improved.

For how long have I used the solution?

As a DevOps specialist, I have been using GoAnywhere MFT for about six to seven months, mostly working on setting up automation for file transfer, handling integration, and monitoring secure data and exchange between our system partners.

What do I think about the stability of the solution?

In terms of stability, it is nearly 90% to 92% stable.

The user interface is somewhat out-of-date and feels antiquated.

It could be better, but overall, it's very stable, and there are not many issues or bugs.

I would rate the stability a seven.

What do I think about the scalability of the solution?

Regarding scalability, it's perfect for handling large data, so it is very scalable.

We have used a lot of data to share via GoAnywhere MFT.

It also has data recovery features that are very useful in any troubleshooting.

How are customer service and support?


The support team was responsive and helpful.

They guided us thoroughly whenever we had an issue.

It's somewhat expensive compared to smaller solutions, but the features and compliance value made it worth it for our company.

I am a user, and there are head seniors who maintain the entire relationship with the vendor. I just had one or two meetings with the vendor to discuss troubleshooting problems.

How would you rate customer service and support?

How was the initial setup?

GoAnywhere MFT is almost perfect, but I feel that the initial setup takes some effort.

It's not extremely hard, but you need to understand the product thoroughly.

The support from GoAnywhere MFT could be more helpful for new users. The deployment was straightforward but needed some planning.

What about the implementation team?

Since it's not difficult to deploy to the cloud, it takes around one week. It depends on the manpower and the team.

Our team consists of nearly 13 people, and they are the best at their work.

We need around one week to completely deploy it on a system.

What other advice do I have?


The range of connectors that GoAnywhere provides requires some planning because I basically integrate it with ERP and cloud storage such as AWS S3 and Azure, and some internal databases.

Once we set it up, the workflows run smoothly.

I would rate the technical support an eight out of ten.

In implementation, use cases and compliance need more implementation, and they should make use of automation features, as that's where you get the real value.

We also used to provide our team with basic training so they can adopt it quickly.

I would recommend GoAnywhere MFT to other users.

I would give it an eight out of ten because it's a very useful software platform to use for secure file transferring, and it's very helpful for benefiting any organization.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Senior Lead-Product Marketing at Samsung
Real User
Top 20
Jul 14, 2025
Empowers secure and rapid data transfer with excellent support service
Pros and Cons
  • "We immediately saw the benefits of GoAnywhere MFT because it is a cloud-based solution and that is where we were lacking in transferring data in a more secure manner."
  • "The cloud connectivity of GoAnywhere MFT to connect to different applications such as Microsoft Azure, Amazon, or Google Cloud could improve, as it's a little bit patchy right now."

What is our primary use case?

We mainly use GoAnywhere MFT to transfer our files over the cloud in a more secure manner. That is our primary purpose with GoAnywhere MFT. The best advantage of GoAnywhere MFT is that the files we transfer or share are encrypted, so data safety is also one of the main factors that we depend on GoAnywhere MFT for.

What is most valuable?

My favorite feature of GoAnywhere MFT is the encryption that is provided, which is very appreciable. In terms of other favorite features, I would say the triggers and the scheduling option that it provides. Also, there's a service called the FileCatalyst service in GoAnywhere MFT that allows us to send larger files in a much quicker fashion, approximately five or six times quicker than a regular file transfer, so that is also one of the cool features about GoAnywhere MFT.

We immediately saw the benefits of GoAnywhere MFT because it is a cloud-based solution and that is where we were lacking in transferring data in a more secure manner. We were struggling with that, so with GoAnywhere MFT, we were able to resolve this immediately.

What needs improvement?

The cloud connectivity of GoAnywhere MFT to connect to different applications such as Microsoft Azure, Amazon, or Google Cloud could improve, as it's a little bit patchy right now. They do provide it, which is very good, but it's a little bit patchy. Apart from that, I don't think there's anything else that they can improve.

For how long have I used the solution?

I have been using GoAnywhere MFT for about a year and a half.

What was my experience with deployment of the solution?

The initial deployment of GoAnywhere MFT was pretty straightforward and pretty easy. Since this is a cloud solution, we just had to create logins and proceed from there, so it wasn't difficult.

What do I think about the stability of the solution?

The GoAnywhere MFT platform hasn't crashed or experienced any issues so far; it's pretty smooth. This being a cloud solution for us depends on our internet connectivity, so it is quite stable. Only the connection with other applications that I mentioned earlier could improve, but apart from that, it's pretty stable.

What do I think about the scalability of the solution?

In terms of scalability, it's quite scalable as more and more data we keep on adding. The size of the files that we continue to transfer via GoAnywhere MFT has increased from the day we started to now.

How are customer service and support?

I have contacted the customer support of GoAnywhere MFT quite a few times.

The customer support team is very kind and polite. They're knowledgeable, as I go to them with many queries and doubts, and they don't hesitate to provide solutions. They are quick, with a response time within six to 12 hours, which is pretty good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before using GoAnywhere MFT, I was mainly dependent on Zoho Cloud, which was not good for us. That's why we switched to GoAnywhere MFT.

How was the initial setup?

The onboarding process for GoAnywhere MFT took maybe a day or two, not more.

What about the implementation team?

For the deployment of GoAnywhere MFT, we had a team, but it's a one-person job.

What was our ROI?

On a scale from one to ten, I give a score of ten out of ten for the support of GoAnywhere MFT.

What other advice do I have?

I'm pretty clear with my experience using GoAnywhere MFT. I rate this solution as ten out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Elavazhagan Palanisamy - PeerSpot reviewer
Software Engineer at Capgemini
Real User
Top 10
Oct 1, 2025
Drag-and-drop interface has simplified file transfers
Pros and Cons
  • "The best feature of GoAnywhere MFT is that it's easy to use, and the drag-and-drop option is available."
  • "The interface could be more customizable."

What is our primary use case?

I use GoAnywhere MFT for files and transfer management.

What is most valuable?

The best feature of GoAnywhere MFT is that it's easy to use, and the drag-and-drop option is available. Instead of coding or hard coding, the drag-and-drop option is good. 

I use the SharePoint connector. The connector with SharePoint allowed me to share Excel and different files. 

What needs improvement?

The interface could be more customizable.

For how long have I used the solution?

I have been using this solution for six to seven months.

What do I think about the stability of the solution?

GoAnywhere MFT is stable, and I would rate it a nine out of ten for stability.

What do I think about the scalability of the solution?

The scalability of the solution is good.

More than 10,000 users utilize the solution.

How are customer service and support?

I would rate the technical support an eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

It was easy. The setup took less than half an hour to complete.

What was our ROI?

The solution has saved a significant amount of time.

What's my experience with pricing, setup cost, and licensing?

The pricing is moderate.

My team management purchased the solution and provided me with credentials for coding.

What other advice do I have?

I would recommend this solution to other users because it's very easy to use and many companies are using this product nowadays. 

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free GoAnywhere MFT Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2026
Product Categories
Managed File Transfer (MFT)
Buyer's Guide
Download our free GoAnywhere MFT Report and get advice and tips from experienced pros sharing their opinions.