Before GoAnywhere MFT, it was called Moveit. I used Moveit for one institution. I have been in the financial world for most of my MFT period. After Moveit was upgraded to GoAnywhere MFT, I used it from the front end, meaning I was the person who would take a client, trade partner, customer, and gather all the necessary requirements to make a connection, do all the UAT, create the users. I handled anything related to the front end with GoAnywhere MFT and Moveit. I have been on the administrative side, and depending on what was necessary, I worked a little bit on the back end with firewalls and similar tasks.
Sr. Application Specialist Software Engineer at a computer software company with 201-500 employees
Managing client connections and user workflows has become more organized though handling certificates needs separation from the main interface
Pros and Cons
- "Out of all the products I have used for file transfer MFT, GoAnywhere MFT is the easiest because everything is essentially in one place."
- "The security side, particularly when dealing with keys and certificates, could be in a different suite rather than built directly into the main interface."
What is our primary use case?
What is most valuable?
Out of all the products I have used for file transfer MFT, GoAnywhere MFT is the easiest because everything is essentially in one place. It is one suite where creating users, passwords, scripting, everything is consolidated. You do not have to go to different areas to find something. GoAnywhere MFT is the easiest one I have seen so far.
What needs improvement?
I have been on IBM Sterling Integrator, Sterling File Gateway, Moveit, Gentran, and five different MFT tools, and GoAnywhere MFT has the easiest interface because everything is consolidated. You do not have to go to different screens to accomplish tasks. Though it is not perfect, based on my 10 years of experience, they have the easiest interface. Regarding potential improvements, the security side, particularly when dealing with keys and certificates, could be in a different suite rather than built directly into the main interface.
For how long have I used the solution?
I used GoAnywhere MFT for about a year when I was with Tech Systems working with several banks. In total, I have used MFT products for 10 years now, primarily working with Sterling.
Buyer's Guide
GoAnywhere MFT
October 2026
Learn what your peers think about GoAnywhere MFT. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
921,523 professionals have used our research since 2012.
What do I think about the stability of the solution?
I have not experienced any lagging, crashing, or stability issues.
What do I think about the scalability of the solution?
The scalability aspects are typically handled by architects and developers. As an administrator, I work in the middle and am not directly involved with architectural decisions.
How are customer service and support?
I probably contacted technical support during the initial part of the process, but I do not specifically recall those interactions.
What about the implementation team?
The deployment process requires a team. It is not a one-person project. I have never been involved in projects that were handled by just one person.
What other advice do I have?
I would rate GoAnywhere MFT a seven out of ten because while it is the easiest solution to use, no product is perfect.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Product Management Consultant at Mafoi Strategic Consultants
File transfer across multiple cities becomes seamless with secure sharing options
Pros and Cons
- "The module of GoAnywhere MFT that was given to us was very simple and easy to learn."
- "The customer support is a bit slow from their end. The time lag they take to respond to our queries is more than expected, so I would give a solid seven out of ten for the customer support."
What is our primary use case?
We generally use GoAnywhere MFT to transfer all the files that we have. We are a group of 11 entities put together, so there are multiple servers that we use and multiple locations. The company is spread across 11 cities, so the transferring of files is becoming easier when we are using the MFT software.
What is most valuable?
One of the features of GoAnywhere MFT that I prefer the most is the sharing option. There are files that can be shared across the entire team members, and there are files which can be shared only with specific team members. The password protected files can be given only to a specific team member of my choice, and there are files which can be universally opened by all the team members. That is one feature which I appreciate.
Another valuable feature is the scalability of the product, which is very good. We initially started with a small amount of data, and now we have grown into it, and the large volume of data that we are transferring is very easy for us.
Since our entire company consists of around 11 entities put together, the usage case has been increasing day by day. The scalability of GoAnywhere MFT is a very good platform to scale rapidly as well.
What needs improvement?
The customer support and feedback system of GoAnywhere MFT could be improved. The customer support is a bit slow from their end. The time lag they take to respond to our queries is more than expected, so I would give a solid seven out of ten for the customer support.
For how long have I used the solution?
We have been using GoAnywhere MFT for one and a half months now.
What was my experience with deployment of the solution?
I currently do not face any downtime from GoAnywhere MFT or feel there is anything which they can do better. From my end, I will not be able to give any criticism about any of the services that they provide.
What do I think about the stability of the solution?
During the time we have used GoAnywhere MFT, I have not faced any downtime or any lags regarding the transfer of files or any of the services that we have used.
How are customer service and support?
The experience with GoAnywhere MFT support could have been better and quicker from their end. Apart from that, I did not face any other issues, but the time lag they took to respond to our queries was more than expected, so I would give a solid seven out of ten for the customer support.
How would you rate customer service and support?
How was the initial setup?
The initial deployment of GoAnywhere MFT was very quick and simple. It was an easy process, not complex at all, so it was easy to understand and a very quick process.
What about the implementation team?
We are a small team of around three people who were required to implement it.
Which other solutions did I evaluate?
We have not used any alternatives to GoAnywhere MFT; this is the first that we have used. We had an in-built solution that we were using until now, and we have just taken this option.
What other advice do I have?
The pricing of GoAnywhere MFT was a management decision that was taken. I was not involved in the pricing part of it.
The module of GoAnywhere MFT that was given to us was very simple and easy to learn. There was nothing complex about it, and the module was very self-explanatory for us, so we did not face any difficulty with the usage of the modules.
It took around five to seven working days to fully install GoAnywhere MFT.
For any new users who are opting to file their data, GoAnywhere MFT is a very good solution to try. It gives us excellent safety, and the data are encrypted. For any new users who are just looking into the market, this will be a very good product for them. The size of the data that can be shared is also very good; we can share a huge amount of data very easily, and the transferring of the data is very easy.
On a scale of 1-10, I rate GoAnywhere MFT a nine.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Buyer's Guide
GoAnywhere MFT
October 2026
Learn what your peers think about GoAnywhere MFT. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
921,523 professionals have used our research since 2012.
Presales Engineer - IT Automation at Bridgeway Communication System, Inc.
Helps improve our data exchange processes and centralizes the exchange of data between our systems
Pros and Cons
- "The most valuable feature of MFT is the security it provides for our data. MFT allows us to add additional authorization and passwords to any file attachments we send via email, and also to limit the number of times the recipient can download the file."
- "I want to be able to use GoAnywhere to create customizable reports that I can share with the MSP containing any information related to file transfers."
What is our primary use case?
We use Fortra's GoAnywhere MFT to facilitate our data exchanges.
How has it helped my organization?
Implementing GoAnywhere MFT has significantly improved our data exchange processes, particularly through automation. This allows us to send large files as single attachments via email.
The Secure Folders feature of Fortra's GoAnywhere MFT software strengthens our file transfer security. It provides detailed information about every user who accesses the data. Granular permissions can be set, allowing some users to only upload files, while others can only download them. These permissions extend to the entire HTTPS service, including the hosted drive.
GoAnywhere MFT centralizes the exchange of data between our systems, employees, customers, and trading partners. This eliminates the need for multiple applications for administration.
The GoAnywhere MFT's UI is user-friendly. I was able to understand how the solution works in under one hour.
GoAnywhere MFT's workflow feature stands out because it doesn't require programming knowledge. This flexible feature is also easy to set up.
GoAnywhere MFT's workflow feature eliminates the need for custom programs and scripts for our file transfers. Since I started using it I have eliminated over 100 scripts.
GoAnywhere MFT's workflow feature has streamlined previously manual processes, benefiting both us and our clients. For instance, we now receive automated notifications summarizing office hours and can easily collect any valuable information from the administrator. Before implementing GoAnywhere MFT, these tasks had to be done manually at the end of each shift.
I'm familiar with the ICAP process. We've also installed it for some of our existing clients. This allows for normal operation without needing to go elsewhere. It provides various functionalities, including automation, testing on Virtual LAN Providers, and the ability to limit access based on factors like extension numbers. This means we can restrict access to confidential information, regardless of whether someone is visiting or working within our organization. The ICAP process allows for this control without hindering regular operations. We can further enhance security by implementing our internal processes alongside antivirus protection offered by ICAP capabilities.
ICAP plays a vital role in keeping malware out of our organization, especially in high-volume traffic environments.
GoAnywhere eliminates the need for single-function tools and unsecured file transfer methods. It can automate application upgrades, providing organizations with both protection and efficiency. This means GoAnywhere can launch applications for specific tasks, eliminating the need to develop custom applications that often require additional licenses. Additionally, GoAnywhere can potentially reduce costs compared to other solutions in our environment.
Automating file transfers has significantly reduced project workloads for our organization. Manual client interaction is now automated, streamlining a previously five- to ten-step process into one or two steps.
GoAnywhere helps our staff save time to focus on other tasks. By automating many manual processes that previously supported web users and ensured security, GoAnywhere frees up valuable staff resources.
What is most valuable?
The most valuable feature of MFT is the security it provides for our data. MFT allows us to add additional authorization and passwords to any file attachments we send via email, and also to limit the number of times the recipient can download the file.
What needs improvement?
I want to be able to use GoAnywhere to create customizable reports that I can share with the MSP containing any information related to file transfers.
For how long have I used the solution?
I have been using Fortra's GoAnywhere MFT for four years.
What do I think about the scalability of the solution?
GoAnywhere MFT scales to meet the needs of organizations of all sizes.
How are customer service and support?
The technical support is good.
How was the initial setup?
The initial setup is straightforward and took two or three hours.
What's my experience with pricing, setup cost, and licensing?
Fortra's GoAnywhere MFT carries a higher price tag than other MFT solutions. The comprehensive features it offers justify the cost, provided we can utilize its full process and functionalities.
What other advice do I have?
I would rate Fortra's GoAnywhere MFT nine out of ten.
We have approximately 100-150 users.
I recommend conducting a proof-of-concept for Fortra's GoAnywhere MFT.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
Last updated: Oct 5, 2026
Flag as inappropriatesoftware engineer at culturecode.co
Simplified and fast file transfers
Pros and Cons
- "GoAnywhere MFT has improved my organization in the way that I can easily deploy the agents in remote areas."
What is our primary use case?
I use this solution to transfer a large amount of files from one folder to another. The agents can be monitored in one place, which is how I have been using this solution.
I use Secure Forms to collect information. The solution supports drag and drop which eases the file uploading process. They have made it easier for me to upload my data onto the GoAnywhere MFT solution.
How has it helped my organization?
GoAnywhere MFT has improved my organization in the way that I can easily deploy the agents in remote areas. I can control my agents in one remote area as well. If they are in different areas, I can control them in just one place. It also helps me to monitor the files and folders when we are connected on the server.
GoAnywhere MFT has helped me complete tasks quickly compared to other features I have used previously. It doesn't have slowdowns, which makes it the best suited solution for me to use.
What is most valuable?
The best features are the GoAnywhere MFT Agents, the Secure Folders, and the Secure Forms.
What needs improvement?
The user training should be straightforward from the date of implementation since it is somewhat complicated for new users. That is the only improvement that needs to be done.
For how long have I used the solution?
I have been using the solution for 18 months.
What do I think about the stability of the solution?
The stability is good. It has no crashes or setbacks. I would rate it an eight out of ten for stability.
What do I think about the scalability of the solution?
The scalability is easy. I would rate it an eight out of ten for scalability.
How are customer service and support?
Their technical support team is friendly. I would rate them a ten out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used other solutions, but not for a long period of time, so the experience with them is not very comprehensive.
What was our ROI?
It has saved my expenditure by about 20% and increased the workflow.
What's my experience with pricing, setup cost, and licensing?
Its cost is reasonable.
Which other solutions did I evaluate?
We did not evaluate alternate solutions.
What other advice do I have?
I would recommend it to other users because it can easily transfer files from one server to another.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Google
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Director of Enterprise Architecture and Integration Engineering at a financial services firm with 1,001-5,000 employees
Good pricing model and efficient data transfers with very few resources
Pros and Cons
- "The most valuable feature is customer data transfers for traditional SFTP. Some of our biggest customers are on the platform, and it works out very well for us as a big selling point."
- "On the platform side, I would like to see some improvements in the dashboarding and telemetry data."
What is our primary use case?
We use it for data transfer with certain software vendors and partners. We also use it for back-and-forth customer data transfers for deposits. We also send data back to our customers for statements and reconciliation. We use it for system-to-system integration internally and we also use their secure upload feature for secure file sharing between teams and customers. We use it for just about every use case available.
It has been a couple of years since we started doing data transfer directly with our customers. We started with system integration, so we were just moving data back and forth between us and our software vendors. We stepped into the customer side of it in the last six years or so.
How has it helped my organization?
We use SecureForms for things like mortgage closings and secure document uploads from customers who have loans in progress. We also use it for internal operations for data handoffs between teams to securely send files. We do an encryption layer on top of that, so it works very well for us in sending data back and forth all over the company.
GoAnywhere MFT has saved us time in connecting securely with third parties for different resources. We can typically get set up with a new vendor after getting through security protocols in about two days. It works pretty well for us.
It probably saves us anywhere from four to eight hours a month in operations. We onboard new platforms once or twice a quarter. For customers, we upload the data to them versus them downloading from us. It is the same thing. We do five or six of those per month. It works out pretty well. It allows us to set things up, and if we have to make a tweak, it is quick. For example, if a customer makes a change, it is a matter of quick config change rather than us spending hours refactoring code to handle that. It works pretty well. We get four to eight hours per month of time savings as compared to other platforms.
What is most valuable?
The most valuable feature is customer data transfers for traditional SFTP. Some of our biggest customers are on the platform, and it works out very well for us as a big selling point.
What needs improvement?
On the platform side, I would like to see some improvements in the dashboarding and telemetry data. We take a lot of that data today, and we end up writing some custom dashboards so that we can run the day to day operations. We are sending and receiving millions of dollars a day, and for us, the dashboards are a bit lacking. It works great if you have one job that needs to run successfully. However, depending on how you build it, there may be dependencies that fail, and you may need to do certain alerting to teams and things of that nature. What we are looking at right now is potentially rebuilding our dashboard a second time to improve it a little bit further based on the operations of the team. We would love to see some improvements there. That is one area where they could improve. Everything else is the best of the business from what I have seen.
For how long have I used the solution?
We have been using MST for over ten years.
What do I think about the stability of the solution?
Its stability is fine. I run architecture in addition to integration. We look at how critical applications are to our environment and our business. GoAnywhere MFT is in the top three most critical ones for us in terms of what has to run consistently and resiliency. We send and receive data all day long. GoAnywhere is, knock on wood, bulletproof for us. It works very well. In the last two years that I have run the platform, we have had one major outage, and that was something we did. It was not the platform's fault.
What do I think about the scalability of the solution?
Its scalability has been very good. We have not run into a lot of issues with that. We just implemented clustering to preemptively get in front of that, but from a scale perspective, we never get complaints from our customers on the speed of upload or download. We consistently have 99.9% or 99.99% uptime. It works very well for us.
How are customer service and support?
Their support is good. We have a good relationship with customer support, our account manager, and the consulting arm. We leverage all three. From the last several years, we know how to do the dance and navigate support challenges. Sometimes there are things that we spend consulting hours on. If it is a bigger problem and we have a production incident and the services would not turn back on, we know that we can count on Fortra to get back to us. Normally, it takes less than a couple of hours to fix an issue, so we lean on them pretty heavily for things of that nature, and then we meet with our consulting arm every week for improvement opportunities and long-range planning-type items.
I would rate them a nine out of ten. I would give them a ten if the resolution on the first call was better. That is the only improvement area right now. With as many customers as they have, that is probably not going to happen. They cannot justify it.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
It was already in place when I got here. I have used IBM Sterling Integrator and Amazon AWS S3 in previous organizations.
IBM Sterling Integrator is closest to GoAnywhere MFT. It is a lot older. It does not have as modern architecture as GoAnywhere MFT, but it is close from an operational perspective. It basically works with everything, which is what you want in file transfer, but the management of IBM Sterling Integrator is difficult as compared to GoAnywhere MFT. With GoAnywhere MFT, once we have built a job five or six times, we can do it pretty fast. Things like clustering and high availability and the fact that it has got web components put it over the edge for us.
How was the initial setup?
We are still one of their old-school on-prem clients. We like having control.
It was already in place when I got here. We went through an upgrade and a clustering implementation last week. The engagement was very good. It was a lot faster than a lot of the other vendors we have worked with in the past. I was expecting that it would take us three months, but we got the implementation done in about a month. We had all the servers and the other things ready which saved time, but for what we were looking at doing, I thought it would take three times longer, so it was good.
From the stories I have heard of onboarding or from the secondhand information based on my talking to some of the other engineers in the past, it took us about three months to get comfortable with the solution. We onboarded another team member to the solution this year. It took him about two months of being trained by our other engineers to get the hang of it. He has never worked on file transfer before, so there were some basics that we had to get out of the way in the first few weeks.
It requires pretty routine maintenance. We do things like security patches. We take all the updates that Fortra pushes out, and then there are the occasional security tweaks or things of that nature to the platform itself. A lot of that has to do with the way we deploy it. We are in a highly regulated environment, but not all Fortra customers have to deal with that.
What was our ROI?
If I were to give a TCO number on the maintenance side, maintenance licenses are pretty competitive in the market. Our maintenance total is probably around 50,000. From an FTE perspective, managing that infrastructure requires probably half of an FTE, so our TCO for a given year is probably 100,000, which is not bad for a solution of its size and capabilities.
What's my experience with pricing, setup cost, and licensing?
Its pricing is fair. It is not the most expensive, and it is not the cheapest. For what we get in our environment, the pricing model works pretty well.
With file transfer, if you were to move to an S3 pricing model where you are paying for the storage, for large organizations, that tends to be cost-prohibitive because technology is often viewed as a cost center. So, you do not have a way to offset those things unless you start charging fees. We charge a very small fee for file transfer services, but if we were to change to a platform that did pay-for-consumption instead of pay-per-seat licensing, we would have to rethink our file transfer ops for sure.
Which other solutions did I evaluate?
We reviewed other solutions on the market during renewals but found GoAnywhere to be the best fit for us.
What other advice do I have?
From what I have seen, other teams that run file transfer platforms for other organizations of our size normally need at least one extra FTE to manage what we do. We do it with about an FTE and a half, whereas other teams need three or four engineers. They often need one person dedicated to running the system itself, let alone building out any automation. We have one guy who does all that.
Overall, based on the other players in the market, GoAnywhere MFT is a ten out of ten for us. They have the right blend. While there are always going to be improvement areas, especially for the price, it is a slam dunk. It is hard to say to go with another solution because it is very stable.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Procurement Specialist at Cleanshelf Supermarkets Limited
Reliable performance with room for interface improvements
Pros and Cons
- "I appreciate GoAnywhere MFT because it is reliable and can handle large loads of data."
- "The response from the technical support was not convenient and did not meet my expectations."
What is our primary use case?
Currently, we use GoAnywhere MFT for data to automate sharing big or large data and secure information.
I can say it handles large loads of data which allows the organization to connect to internal and external systems.
I also exchange and write data using the standard protocols.
What is most valuable?
I appreciate GoAnywhere MFT because it is reliable and can handle large loads of data.
It has many good features. It is an ultimate tool for large data.
The amount of information it can handle is the best feature for me.
What needs improvement?
The support for GoAnywhere MFT is not consistent. There was a time I received a response, but it did not fully resolve the problems I had.
The interface needs a makeover.
When I have many workflows running simultaneously, the interface of GoAnywhere MFT can lag, which makes it take longer whenever I am working.
For how long have I used the solution?
I have been using it for about one and a half years.
What was my experience with deployment of the solution?
The initial deployment of GoAnywhere MFT was moderate. It was easy.
What do I think about the stability of the solution?
The performance and stability of GoAnywhere MFT is a credit. It is good.
What do I think about the scalability of the solution?
The scalability of GoAnywhere MFT regarding staff training is quite easy and simple.
Users learn the skills on how to use the software quickly.
How are customer service and support?
I have contacted the technical support for GoAnywhere MFT once or twice.
The response was not convenient and did not meet my expectations.
The team needs to improve their response time to users and customers.
I would give the support for GoAnywhere MFT a score of seven out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have not used any alternatives to GoAnywhere MFT.
How was the initial setup?
It took approximately one month to fully deploy GoAnywhere MFT.
What about the implementation team?
I needed a team for the deployment of GoAnywhere MFT because of the workload.
One person cannot handle everything alone.
It requires a team.
What's my experience with pricing, setup cost, and licensing?
The pricing for GoAnywhere MFT is quite fair.
Which other solutions did I evaluate?
I have not used any alternatives to GoAnywhere MFT. This is my first experience with this software.
Despite a few drawbacks, it is a good product, and the issues can be resolved.
What other advice do I have?
GoAnywhere MFT is good software, and I would recommend it to anyone wishing to use it.
I rate this solution eight out of ten.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Technical Engineer at a tech services company with 11-50 employees
The solution is versatile, allowing transfers through HTTPS and different protocols
Pros and Cons
- "I like the versatility GoAnywhere provides, allowing transfers through HTTPS and different protocols. It can also transfer through a server and a client."
- "I tried to copy a file from an S3 bucket to another storage class. I don't know if it is a limitation from AWS, not the MFT. If I copy a file from the AWS S3 bucket to that storage class, it can't be transferred. It says that I can't remember the exact error, but it cannot be processed. I want MFT to be more compatible with cloud-based applications or services like AWS."
What is our primary use case?
The most common use case is secure file transfer. Fortra's web client provides that. SecureMail also helps them send emails with large file attachments.
How has it helped my organization?
We realized the benefits of GoAnywhere immediately. So many threats affect the most commonly used types of file transfers. One common way to transfer files is to put them on a flash drive, which is risky. Webmail also has limitations. You can only send around 25 MB through Outlook and Gmail. GoAnywhere is helpful and secure because it allows different protocols and encryption supported by the strongest, most secure encryption algorithms.
GoAnywhere saves time when connecting to third parties because it's easily configured. It saves more time than other kinds of file transfer applications. It's user friendly and easy to configure.
What is most valuable?
I like the versatility GoAnywhere provides, allowing transfers through HTTPS and different protocols. It can also transfer through a server and a client.
GoAnywhere's connectors are helpful for connecting and integrating various products, such as Google Cloud, AWS Cloud, Azure, and SharePoint. This makes it much easier for our clients to achieve their targets. The connectors are critical because production processes need them to connect between two applications. It helps to maintain a smooth connection between two products.
We use GoAnywhere's agents instead of the more commonly used Samba or network share. The agents are good for a company with branches globally or nationwide. It allows the branches to connect to the head offices.
The secure forms are helpful. One of my clients is in the HR department, so using secure forms to collect details from job applicants is easy. They can be compiled in a specific folder or directory so that HR can easily navigate and manage all the details of prospective employees applying to a certain company.
For some clients, we recommend GoFast for companies that need transparency between the first and second clients. If they both use GoAnywhere, we suggest GoFast since it will speed up the file transfers between them.
What needs improvement?
I tried to copy a file from an S3 bucket to another storage class. I don't know if it is a limitation from AWS, not the MFT. If I copy a file from the AWS S3 bucket to that storage class, it can't be transferred. It says that I can't remember the exact error, but it cannot be processed. I want MFT to be more compatible with cloud-based applications or services like AWS.
For how long have I used the solution?
I have used GoAnywhere for almost two years.
What do I think about the stability of the solution?
GoAnywhere MFT doesn't have any stability problems. Any crashes are related to the client's services or problems with their database. We sometimes encounter lags when there is so much data that the donor cannot trust.
What do I think about the scalability of the solution?
GoAnywhere is easy to scale up. It isn't time-consuming to scale GoAnywhere MFT up.
How are customer service and support?
I rate Fortra's support nine out of 10. I've reported bugs to Fortra support. The issues take time and can't be fixed with a press of a button. It would be helpful if Fortra's support would regularly update us since our partners and clients in the Philippines have problems that require expertise on the backend. There are some cases they cannot provide answers.
How would you rate customer service and support?
Positive
How was the initial setup?
Our clients have different platforms. We deploy in cloud, hybrid, or sometimes on-premise because other clients do not trust a hybrid or cloud environment. We haven't encountered difficulties with GoAnywhere itself. We've had much more problems on the client's side.
We typically assign at least two resources for the deployment so we have a backup. Implementing GoAnywhere itself takes half a day, but setting up the client's environment requires an entire day. The only maintenance after deployment is upgrading the solution and migrating it from one environment to another.
What's my experience with pricing, setup cost, and licensing?
Even if you think the price is high, I would recommend GoAnywhere because it is secure and easy to use and configure. It supports different kinds of protocols. It resolves the limitations of common types of file transfers.
What other advice do I have?
I rate Fortra GoAnywhere MFT 10 out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Reseller
Network Infrastructure Security Architect at Knox Community Hospital
The user-friendly web interface has transformed this process, allowing me to easily delegate tasks and finally share the responsibility
Pros and Cons
- "GoAnywhere stands out for its user-friendly project creation, intuitive testing and troubleshooting, and especially its notification system, which keeps me informed of any issues that need attention, a feature we lacked before."
- "Upgrading was a challenge and I ran into some problems along the way."
What is our primary use case?
While Fortra's GoAnywhere MFT offers features like secure email and file sharing, we primarily use it for its core functionality: secure file transfers. Our focus is on building automated jobs to manipulate and securely transfer files, and GoAnywhere effectively meets that need.
How has it helped my organization?
Before GoAnywhere MFT, I relied on manually written bash scripts on a Linux server to handle file transfers, creating a workload I couldn't share due to being the only Linux expert. GoAnywhere's user-friendly web interface has transformed this process, allowing me to easily delegate tasks and finally share the responsibility.
GoAnywhere has been instrumental in our secure data transfers with third parties, streamlining the process and saving us an estimated 40 hours per month. It eliminates the need for troubleshooting and writing custom scripts, making it an efficient and reliable solution.
What is most valuable?
GoAnywhere stands out for its user-friendly project creation, intuitive testing and troubleshooting, and especially its notification system, which keeps me informed of any issues that need attention, a feature we lacked before.
What needs improvement?
My only technical difficulty has been finding certificates nearing expiration. While this suggests room for improvement in certificate management, it's more likely I just need to consult the documentation.
Upgrading was a challenge and I ran into some problems along the way.
For how long have I used the solution?
I have been using Fortra's GoAnywhere MFT for eight months.
What do I think about the stability of the solution?
The only challenge I encountered with GoAnywhere was occasionally needing to increase the allocated Java memory. The software itself prompted me to do this when it started running low on resources. Luckily, my server had plenty of memory available, so I simply doubled or tripled the allocation. This was a straightforward configuration change and didn't seem to impact performance at all. GoAnywhere warned of potential slowdowns if I didn't address the memory issue, but I haven't experienced any performance problems myself.
What do I think about the scalability of the solution?
GoAnywhere has proven to be very scalable. I've been able to seamlessly add at least ten new connections since implementing it, demonstrating its ability to handle increased workloads.
How are customer service and support?
The technical support is great. They provide quality responses.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We migrated from Linux and shell scripts to GoAnywhere for this task because the previous approach, while functional, lacked efficiency and user-friendliness.
How was the initial setup?
The initial deployment was straightforward. I completed the deployment on my own.
What about the implementation team?
The implementation was completed in-house.
What's my experience with pricing, setup cost, and licensing?
GoAnywhere's price is justified by its features and the time it saves me. In other words, the value I get from the software makes the cost worthwhile.
Which other solutions did I evaluate?
After considering a few other options, GoAnywhere stood out due to positive reviews. A sales demo solidified my decision - it was significantly better than the competition.
What other advice do I have?
I would rate Fortra's GoAnywhere MFT ten out of ten.
We evaluated GoAnywhere MFT's gateway feature, which adds security by placing a secure gateway at the network perimeter. However, since 90 percent of our connections already utilize a VPN, which offers its own encryption and security, we opted not to implement it. Similarly, we haven't invested in the secure forms functionality as we haven't identified a need for it.
GoAnywhere MFT itself requires minimal maintenance, only needing one patch upgrade so far. Additionally, while occasional Windows updates and server restarts are necessary, they are significantly easier to manage compared to maintaining and patching a Linux system.
GoAnywhere MFT stood out among the products we reviewed - it offered superior functionality at a surprisingly affordable price. Compared to other options, GoAnywhere felt like a clear winner in terms of both value and capability.
I recommend attending the demonstrations offered by the sales and presales engineering teams. They are product experts and are happy to provide hands-on demos where you can build a sample workflow. These sessions are very informative, and similar follow-up calls after purchase are also valuable. They can help you avoid unnecessary steps and ensure you're using GoAnywhere MFT to its full potential.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Account Manager at Appnomu Business Services
Threat protection and encryption ensure safe file transfers and connector integration simplifies processes but customer support response could improve
Pros and Cons
- "What I appreciate most about GoAnywhere MFT is the threat protection feature, whereby before transferring files anywhere, I am able to first make the file analysis and confirm there are no threats or malware in the files."
- "Deployment of GoAnywhere MFT was very challenging because the trial request process and response time caused delays."
What is our primary use case?
We use GoAnywhere MFT for file transfers and loading other files on our FTP.
What is most valuable?
What I appreciate most about GoAnywhere MFT is the threat protection feature, whereby before transferring files anywhere, I am able to first make the file analysis and confirm there are no threats or malware in the files. Before allowing files to be transferred elsewhere, the threat protection helps us prevent data loss because it has highly graded encryption which helps keep our data safe.
I also appreciate the cloud connectors. GoAnywhere MFT is able to connect with different applications. For example, it can connect with Microsoft SharePoint and Dropbox.
What needs improvement?
The implementation process needs improvement. When I wanted to implement GoAnywhere MFT and requested trials, I had to wait for a period of a day without reply, until I requested the demo. They should improve their customer support service so when someone wants to register or purchase this product, they should be faster.
They should make sure that the start trial part is accessible to everyone when someone wants to get that trial. If they want people to first communicate with customer support, they need to ensure their support team is available 24 hours.
For how long have I used the solution?
I have been using GoAnywhere MFT for one year.
What was my experience with deployment of the solution?
Deployment of GoAnywhere MFT was very challenging because the trial request process and response time caused delays. If they had replied in time, the deployment would not have been delayed.
What do I think about the stability of the solution?
GoAnywhere MFT has never crashed, but sometimes it becomes slow.
What do I think about the scalability of the solution?
The scalability of GoAnywhere MFT is fine.
How are customer service and support?
The support for GoAnywhere MFT becomes excellent when you become a customer. The support is impressive and they handle issues in a timely manner. However, when requesting to become a customer, that is where support issues arise. When you are an established customer, their support is good.
On a scale from 1 to 10, I would give GoAnywhere MFT support seven.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before using GoAnywhere MFT, we were using Google Drive. We were using Google Workspace which has a sub-feature called Fogo (F-O-L-G).
How was the initial setup?
We took a period of two weeks to fully deploy GoAnywhere MFT. We had to first gain access, then request a demo. After the demo, we had to negotiate pricing. From the pricing, we took the final steps.
What about the implementation team?
One person can deploy GoAnywhere MFT.
What's my experience with pricing, setup cost, and licensing?
The pricing of GoAnywhere MFT is friendly. It is friendly because payment is based on the number of users and the number of licenses purchased.
What other advice do I have?
I started seeing the benefits of GoAnywhere MFT one week after implementation.
The user interface of GoAnywhere MFT is free and friendly, as everything on the user interface can be managed without assistance.
I rate GoAnywhere MFT eight out of ten overall.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Project Lead at a comms service provider with 1-10 employees
Provides an almost complete range of connectors
Pros and Cons
- "The most valuable features are the automatic processing of files and scheduled execution of the files."
- "The technical support has room for improvement."
What is our primary use case?
I deploy Fortra's GoAnywhere MFT for our clients and provide presentations to prospects.
Fortra's GoAnywhere MFT allows our clients to securely share confidential files and create a web portal for external partners. This portal enables partners to search, upload, and download files, integrating with services like Google Drive. Additionally, GoAnywhere offers a secure mail feature for sending large attachments.
How has it helped my organization?
Fortra's GoAnywhere MFT provides an almost complete range of connectors.
GoAnywhere's agents allow us to extend MFT automation to remote systems, which is helpful for our clients with branches in different countries. By using the agent along with the automation service, we can interact with remote servers, thereby increasing productivity and transfer times between those servers and the head office.
GoAnywhere MFT has improved our client's KPIs. Before implementing GoAnywhere MFT, our clients didn't receive notifications when there were errors in the file process and now they are instantly informed.
To ensure a safe data collection process during the pandemic, our clients transitioned from Google Forms to GoAnywhere Secure Forms. This allowed them to securely fill out digital forms upon entering the building, with the option to attach them directly to their database.
Before GoAnywhere Secure Forms, our clients had to rely on third-party solutions but now they only have to use the MFT for their use cases.
The Go Fast feature improves the data transfer speeds for our clients.
GoAnywhere MFT saves our clients time connecting securely with third-party collaborations. Removing the manual intervention has saved around 90 percent of their time.
What is most valuable?
The most valuable features are the automatic processing of files and scheduled execution of the files.
What needs improvement?
The technical support has room for improvement. It takes between three to five days to get a resolution from them.
I would like better integration between GoAnywhere MFT and other MFT solutions.
We request the ability to customize the user interface of Fortra's GoAnywhere MFT, specifically by incorporating our company logo. This feature would provide greater flexibility and brand recognition within the software.
For how long have I used the solution?
I have been using Fortra's GoAnywhere MFT for four years.
What do I think about the stability of the solution?
For the most part, Fortra's GoAnywhere MFT is stable. Sometimes we run into critical problems that require a new patch to fix. Developing and implementing these patches can take up to a week.
What do I think about the scalability of the solution?
Fortra's GoAnywhere MFT is highly scalable. We can scale by increasing the memory.
How are customer service and support?
The technical support is delayed in providing a resolution. It can take up to five days to resolve an issue.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial deployment is straightforward. Connecting the servers and the GUI is simple. The instructions are easy to follow. Once we input the values and the IP address, Fortra's GoAnywhere MFT is easy to install.
The deployment takes five days and can be completed by one technical person.
What was our ROI?
On average, our clients see a return on investment within three years of implementing Fortra's GoAnywhere MFT.
What other advice do I have?
I would rate GoAnywhere MFT nine out of ten.
Fortra's GoAnywhere MFT doesn't require coding for everything under the input values for the workflows, unlike other solutions.
Fortra's GoAnywhere MFT requires minimal and easy maintenance.
Our clients usually assign four people in each organization that utilize Fortra's GoAnywhere MFT.
Based on the features provided by Fortra's GoAnywhere MFT, the price is reasonable. There is no need to purchase additional tools to monitor and maintain the data.
I recommend Fortra's GoAnywhere MFT to other users.
Fortra's GoAnywhere MFT provides peace of mind.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
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Updated: October 2026
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