GoAnywhere MFT Reviews

We use GoAnywhere MFT for both front-end SFTP and back-end managed file transfer.

We do not make use of the connectors for services like Salesforce, SharePoint Online, Dynamics 365, or any other services. The range of connectors that GoAnywhere MFT provides out of the box includes interesting connectivity to ServiceNow, which, although we don't use at our organization, adds flexibility, highlighting the product's strength in customization and configuration.

We do not use GoAnywhere agents because all of our connections are external organizations, and agents are more suitable for connecting offices within an organization.

We use secure forms for different purposes: one is for archiving data for 7 years for legal purposes, allowing employees to request specific files, and another allows us to handle all of our SFTP user and user-group provisioning through a secure form processing our formatted spreadsheet.

We use the GoFast feature to accelerate data transmission. This acceleration is beneficial as we handle a high volume of data and some fairly large files, sometimes up to 30 gig for an individual file, so having that functionality improves performance.

The best features of GoAnywhere MFT are its powerful customization capabilities that allow us to dictate the process and add in custom processes, which was a limitation with other MFTs we used.

Since implementing GoAnywhere MFT, we have seen scalability improvements, especially since we were using MOVEit MFT prior to that, and it just doesn't have the same scalability, making GoAnywhere a better fit as our company continued to grow.

The areas for improvement with GoAnywhere MFT include a basic SFTP user interface that lacks functionality compared to other MFT SFTP solutions, as well as some administrative features like filtering a page and job log record retention that could be enhanced. Support, UI, and filtering can definitely improve.

I have been using this solution for about 4 years.

The overall deployment of GoAnywhere MFT was pretty complex. It was complex due to the importance of data security in our industry, requiring a lot of infrastructure setup and a learning curve while migrating from the old environment.

The solution requires maintenance from our end, which includes applying patches and updates, as well as testing and validating new versions. Judging stability in terms of downtime, bugs, and glitches, I would rate GoAnywhere MFT as an eight out of ten.

GoAnywhere MFT meets our business needs in scalability, answering our capacity requirements. I would rate the scalability of GoAnywhere MFT as a ten.

When it comes to technical support, I would give it a rating of three. The technical support is slow to respond and to take action when issues arise, along with difficult-to-use user forums which complicate finding solutions on our own.

Neutral

We were using MOVEit MFT prior to implementing GoAnywhere MFT. We have seen scalability improvements since the switch, as MOVEit MFT didn't have the same scalability, making GoAnywhere MFT a better fit as our company continued to grow.

The initial deployment took several months.

From our end, six people were involved in the deployment. Currently, ten users work with GoAnywhere MFT.

I have seen a return on investment from GoAnywhere MFT, not just financially, but also in saved time, resources, and efficiencies. In terms of percentage, for the amount of volume we are doing with GoAnywhere MFT and its functionality, I would estimate it has provided about a 50% return in four years.

Regarding the pricing of GoAnywhere MFT, they recently changed their pricing model, which wasn't as favorable, now moving to an annual renewal subscription model, but compared to other MFTs, I still find it reasonable. If I were to rate GoAnywhere MFT on a scale from 1 to 10, where one is cheap and ten is expensive, I would say it falls around a six.

When comparing GoAnywhere MFT with other MFT products, I think it's a good fit for an enterprise-level organization, though it may be more complex than needed for small-medium businesses.

Our relationship with Fortra is that we are customers. GoAnywhere MFT has not saved us significant time in securely connecting with third parties; it compares well with other MFTs, though it hasn't been difficult to use. I would recommend GoAnywhere MFT to other users if they need something very scalable and flexible. On a scale of 1-10, I rate this solution a 7.

We primarily use GoAnywhere MFT to facilitate secure file transfers via SFTP and HTTP protocols. Our most important usecase is for the files uploaded for any support cases created by customer. Customers can upload/download files for their respective cases either via SFTP or HTTP. Project workflows has been great to buid automation for this usecase. We have an integration of GoAnywhere MFT internally with Oracle Service Cloud and the automation plays a vital role for to and from communication between these systems.

GoAnywhere MFT has significantly improved our operational efficiency by enabling the automation of complex file transfer tasks through its project workflow feature. These workflows allow us to design, schedule, and execute multi-step processes.As a result, we’ve reduced errors, saved time. Since, the project workflows can be created with low code no code it significantly simplified the process of building and testing new workflows. As a result our development cycles are shorter and we are able to add more value.

The project-based workflow automation feature elevates the GoAnywhere MFT beyond a simple file transfer solution. We leverage its schedule-driven execution and robust integration capabilities to automate and streamline our business processes. Since we have an automation that integrates with our internal systems REST/SOAP API calls via GoAnywhere has been really helpful. Along with this, the triggers for file transfer has helped us to sync files to other downstreams systems needing the information.

While GoAnywhere MFT is robust and reliable, its user interface could benefit from a more modern and intuitive design.

We have been using GoAnywhere MFT for more than 3 years for one of our use cases. 

It's stable. I would rate GoAnywhere MFT a ten out of ten in terms of stability.

Its architecture supports clustering and load balancing, which enables horizontal scaling for heavy workload requirements.

Our experience with GoAnywhere’s support has been positive overall. While support interactions have generally been smooth, occasional wait times during peak periods may occur.

Positive

The initial setup of GoAnywhere MFT was straightforward, thanks to its user-friendly web-based interface and comprehensive documentation. We were able to setup our env with clustering enabled within a day.

Automation of manual file transfers and workflows reduced the time we had to spend on repetitive tasks which resulted in fewer errors and less troubleshooting.

Its a cost-effective solution.

Take advantage of GoAnywhere’s extensive connectors to integrate with existing systems. It can save time and reduce complexity

We have been using GoAnywhere MFT for transferring files and connecting to different platforms for data exchange.

The system is user-friendly and has significantly helped us meet our goals, particularly in file transfer. It eliminates human errors and has improved our workflow overall. Additionally, it has increased the speed at which work is processed and transferred.

The connectors work seamlessly. I don't have any complaints about the connectors.

My favorite feature is team collaboration, whereby a team can do personal-to-personal file transfers. I appreciate how files are being transferred. Before a file is shared with anyone, there is a scanning process that takes place, and the file is securely shared without any problem or malware existing in the file. After deploying the GoAnywhere MFT solution, we saw its benefits immediately.

What I love about this system, from the administrator's perspective, is that we can view who has logged in, the time of their login, and their location. This feature provides valuable insight into tracking and understanding who is using the system at any given time.

The area where I would suggest improvement is on the pricing side. The pricing is not favorable sometimes when we use it for a few people. Even if we purchase additional licenses, no discount is given. If we are adding a license on the system, they should look at that and frame an affordable price for everyone, whereby everyone can access these prices effectively. This would give a view and a clue on how the system could run better on our side.

I have been using GoAnywhere MFT for almost one and a half years.

It's stable. I have not seen any issues.

It is scalable. We have 11 users using GoAnywhere MFT. 

I have contacted the technical support. The part which is quick is the sales team. The sales team responds quickly compared to any part of the specialization on the system. I appreciate how fast they act. The support deserves an eight out of ten.

Positive

For file transfer, we have been using a tool called Folgo, which is embedded in Google Drive, and it has supported us in transferring bulky files.

The deployment of GoAnywhere MFT was easy because we deployed the system on cloud. It took us around a period of 3 days because we had to talk to the expert of GoAnywhere MFT before we negotiated. As we were talking to the expert, the deployment started and we had to go step-by-step.

In terms of maintenance, it requires updates. Sometimes it slows down and requires updates.

Only one person is required for this type of deployment.

The pricing is not favorable when we use it for a few people.

Overall, I would rate GoAnywhere MFT an eight out of ten.

My use case involves transferring databases into AWS using GoAnywhere MFT, which provides encryption and collaboration with other teammates to see the process and transfer files and related data.

The documentation provided is sufficient to understand and integrate the solution. 

The GoAnywhere MFT agents are deployed locally, and they provide a browser-based interface that makes it easy to configure and schedule file transfers, which is beneficial for automation and workflow management. 

Over time, we discovered that the scheduling feature and integration aspects work very effectively. 

It has saved considerable time because we didn't need to write extensive custom code to integrate it. Most features were drag and drop, and with its browser-based software interface, it proved to be excellent overall and saved us significant time.

We have used the security features only once or twice, but the security it provides is excellent. The GoFast feature is being used by our tech teams, and they found it very fast and efficient while transferring files and data related to code. It reduces the need for custom code significantly. The VMware virtual environment was capable of connecting with the virtual servers.

The encryption feature is very impressive in GoAnywhere MFT, and the encryption provided by the company is much stronger than other file transferring software. The automation feature allows teammates to see and schedule file transfers, and the API integration capabilities are amazing features. 

A drawback is that it is not as feature-rich compared to its competitor Sterling, which we used before. It has fewer features, though it is more intuitive. This was the compromise we had to make during the transition. 

I have been using GoAnywhere MFT for 1 year.

It was very stable compared to other solutions we have used, so I would not complain regarding this.

It is highly scalable as the data we had before compared to now has changed significantly during this time. With the scaling of the company, it was absolutely capable of handling all the data and databases.

We have contacted them for issues and bugs. They have their number on their website to call, and they are fast and available all the time. With the live chat feature on the website, they are available almost every time, which is great.

Positive

The features we had in Sterling were more, but compared to Sterling, GoAnywhere MFT is more intuitive and our teammates can easily understand it. We don't need to explain and train people to learn about it, as they can read documentation and easily adapt to it, making GoAnywhere MFT better.

The deployment was very easy as the documentation was provided and they had trial packages. Their team helps with the demo, making it easy to deploy with the VMware environment. For fully setting it up and integrating with our database, it took 3 to 4 days.

There were three people involved in the implementation.

It has saved a lot of time because we didn't need to write extensive custom code to integrate it.

The pricing is decent for mid-sized and small-sized companies. It is good for startups or mid-scale companies.

I would advise trying the demo and trials according to your company's needs. You should compare and correlate your experiences. It's important to do a trial and consider the amount of data in your company. 

I would also recommend reading their documentation and exploring the resources section on their website, where you can watch tutorials, product videos, and guides. 

I would rate GoAnywhere MFT an eight out of ten.

With the use case for GoAnywhere MFT, I was setting it up to be similar to the use case that I have for Globalscape because with this MFT-based solution, everything is about creating users since it is all tool-based. The product has all the features, including administrations, where we need to create the users. We need to create users' event rules to take the files and upload them to the destination, push the files, and handle reporting and everything. Most of the steps will be the same, except for a couple of things.

The best features of GoAnywhere MFT so far, from what I've seen, is that it is a light version. For just the purpose of uploading and pushing the files, transferring the files is the main objective. That's where we use GoAnywhere MFT, because it is a very light version, and the price is definitely less compared to the Globalscape enterprise level. The purpose will be resolved if you want to use more transactions and more file transfers with a secured process.

If it is out of the country, with Fortra support in other regions and countries, there will be timing differences. You need to wait until that time because they only work on a US basis, not 24/7. It is just US timing, 8:00 to 5:00. They need to get sorted out to get 24/7 support, so that every country can benefit from the support.

I have been experimenting with GoAnywhere MFT for the past three months since becoming US-based on an H1B visa.

I rate the Fortra support or customer service as a seven because the support was there every time. When we log a ticket, it is immediately assigned to a person who will call us. They will ask about all the pre-steps we need to do, where we create a log with verbose, log the issues, and send them the screenshots of the issues with log files attached. Based upon that, they do the pre-checks on everything, get the solution, and send us an email. If we cannot resolve it straightforwardly, they will schedule a call to assist.

With Globalscape, I built knowledge, not with GoAnywhere MFT. With Globalscape, we got an in-between DMZ gateway to secure. Anything coming from outside traffic is secured because we got a DMZ gateway, which doesn't expose our IP addresses and everything on the security point. It can take any number of connections, so there is no problem with the connections. It integrates with anything.

With both Fortra and GoAnywhere MFT, if you want the GoAnywhere MFT product, we need to buy a license from the company, Fortra. It is straightforward, and we get support on installation and everything. If you want a larger and more complex solution, that's where we use advanced workflow engines to create event rules.

I was comparing differences by exploring other tools as GoAnywhere MFT and IBM Sterling, though not too deeply.

I am still exploring the connectors for services such as Salesforce, SharePoint, Microsoft Dynamics, and other connectors. It works for remote purposes because every MFT product has a web transfer client. We can use the HTTPS method to upload the files, or use SFTP tools to upload the files.

The importance of remote agents with GoAnywhere MFT is that everything should be automated, with no manual interaction. We can schedule it at a particular time, and the agent has to trigger. Once the file is automatically generated, it has to be uploaded and transferred to the destination.

Each agent serves a specific purpose - one for file generation, one for encryption, one for uploading files, and one for alerts about successful transfers and failures. Multiple agents act on individual tasks.

Fortra's capabilities for automation have grown significantly. They can be used in any domain, including medical, healthcare, and industrial sectors. The security is impressive with highly enabled components and features, including TLS. Fortra has reduced prices, and their automation has improved significantly.

If it's not complex, GoAnywhere MFT is straightforward for taking files and pushing them in large numbers. The product currently operates as a hub between different environments. Users need to be on a virtual server to install a Windows-based server to upload files.

GoAnywhere MFT has lower capabilities because it has limited features, but it serves its purpose. Some people only want file transfers without notifications or status updates, and considering the budget, it satisfies these requirements.

I rate this solution a 6 out of 10.

I am a pre-sales consultant for my organization, distributing Fortra's GoAnywhere MFT software and services across India.

We have completed 25 implementations, with 20 on-premises and five cloud-based.

Some of our clients make use of GoAnywhere MFT's connectors.

Fortra's GoAnywhere MFT is our primary product, distributed to most of our clients. Our dedicated GoAnywhere team has been deploying and providing Level One and Level Two support for the product for many years. Since 2017, we have distributed GoAnywhere to numerous clients in India who consistently renew their subscriptions. While they may evaluate other products, they ultimately return to GoAnywhere due to its compliance features, automation capabilities, workflows, and security measures.

One of our clients has implemented GoAnywhere MFT's Secure Forms for initial registration. This solution enhances user and server security while allowing end-users to self-register.

One of our clients uses the GoFast feature to transfer large files.

GoAnywhere MFT facilitates efficient connectivity with third parties, provided the firewall policies are open.

Fortra's GoAnywhere MFT offers robust security as its most valuable feature. It provides multiple cipher options for HTTPS and SFTP protocols, utilizing AES-based algorithms for secure communication and data transfer. As a testament to its security capabilities, GoAnywhere was recognized as a leading product by Gartner in 2023. GoAnywhere is a compliance-driven solution that adheres to various standards, including HIPAA, GDPR, and PCI DSS, ensuring our company meets all necessary regulations. Furthermore, it offers robust automation capabilities, enabling us to customize and automate file transfers and replacements, streamlining workflows through scheduling and monitoring features. Our organization and our valued customers extensively utilize these key functionalities.

The technical support response time has room for improvement.

I have been using Fortra's GoAnywhere MFT for six months.

I would rate the stability of Fortra's GoAnywhere MFT eight out of ten.

Fortra's GoAnywhere MFT is highly scalable. We have clients with over 600,000 users.

While the technical support team is knowledgeable, their response time for critical issues needs improvement. A response within one business day is insufficient for urgent matters.

Neutral

We have worked with other Managed File Transfer solutions like IP Switch, but GoAnywhere offers a single dashboard for all features. While IP Switch requires two different solutions to manage MFT, GoAnywhere provides a single dashboard to manage automated and manual file transfers.

The deployment is straightforward and takes roughly two days to complete.

We implement GoAnywhere MFT for our customers.

Return on investment is evident in the reduction of resource utilization. This workflow automation solution has enabled three customers to reduce their workforce by automating tasks previously performed by employees. For example, GoAnywhere can perform the work of three people, leading to a decrease in manpower needs for automation and file transfer. Additionally, GoAnywhere enhances security and helps customers achieve compliance by automating the file transfer process, eliminating the need for manual file transfers and ensuring secure delivery to the destination.

Fortra's GoAnywhere MFT pricing is competitive.

I would rate Fortra's GoAnywhere MFT ten out of ten.

We have six people working with GoAnywhere MFT. Our customers range from small to enterprises.

GoAnywhere MFT requires ongoing maintenance to ensure optimal performance and security. Regular updates, including patches and upgrades, are released approximately every three months to address vulnerabilities and introduce new features. Keeping the system up-to-date is essential for its continued functionality and protection against potential threats.

As a technical professional, I recommend Fortra's GoAnywhere MFT due to its comprehensive feature set and unified dashboard, which streamline functionalities that often require multiple tools in other, more costly MFT solutions.

My use case for the solution is both file transfer and file storage. We use it for file transfer within the organization and also for storing and managing our files at the organization.

GoAnywhere MFT saves us a lot of time. Previously, we were using simple file sharing platforms, such as Google Suite. However, we were concerned about our file security and encryption, so we chose GoAnywhere MFT. GoAnywhere MFT is a great file-specific, file transfer-specific, and encryption-specific solution. It does its work really well. Other software can handle their work adequately, but the file sharing, file encryption, and file security and sharing are perfect in this solution.

The best features I appreciate most about the solution are the security and encryption they provide, which is really awesome. The main reason we use GoAnywhere MFT is the file security. I went through their security policies, and these are really great. 

One area I want to see improvement is their licensing system. They are still using a key system, similar to Windows activation keys from Microsoft. They should improve that with better pricing plans. 

Additionally, they can improve their UI. I really feel it is outdated, so improvement in UI would help.

I have been using this solution for around one month.

I would say GoAnywhere MFT is stable, though we had downtime for a few minutes due to our company glitches. The issue was not from GCP, so I would rate stability as a nine.

I would rate scalability with GoAnywhere MFT as really good, giving it a rating of ten out of ten.

On the management side, 50 to 60 people use it.

I would rate the technical support that GoAnywhere MFT provides around a seven. I talked with the support once, and they were not available at that time.

Neutral

We were previously using simple file sharing platforms, specifically Google Suite. We were concerned about our file security and encryption, which led us to choose GoAnywhere MFT.

We have a hybrid model. Currently, we are using GCP as our cloud provider. We are looking for transferring to some other platform, but for now, we are using GCP.

The deployment is really straightforward. It took within one to two days to get properly set up.

The return on investment includes saving time and increasing efficiency. It really increased our efficiency. It saves 20% to 30% of time compared to when we used to send files one by one to a collected Gmail.

It is around market value. It is neither too high nor too low, but balanced.

In terms of connectors, we are currently using the Salesforce one. I also tried using Slack, but I encountered some issues with it. However, it worked out fine in the end. The integrations are good. I explored the various integrations available, and there are plenty of them. However, we use only a few of them.

I would definitely recommend GoAnywhere MFT to other users because what it provides is perfect. I have no problem with it.

Overall, I would rate GoAnywhere MFT as a nine out of ten.

We had the enterprise version of GoAnywhere MFT. We had the business-to-business and in-house versions. We were sending and receiving files from vendors, which were banks, Nike, and all sorts of different purveyors, and then also from server to server within our own business. We were using it quite extensively. I think we were averaging maybe 500 transmissions a day.

What I appreciated the most about GoAnywhere MFT is that it was very user-friendly. It was also very reasonably priced compared to other MFT applications. If I bring up BMC's MFT option, it was three times the price and it had pretty much the same functionality.

At the time when we first got it, it was one of the first MFT applications that had secured transmissions. That was one of the things that our security department was very adamant about, getting a hold of all the ad hoc FTPs that were flying around and securing them all, finding out what's going on, where the data is, what the data is, and locking it all down. That's why we went to it.

The main area for improvement would be including better support. Support was horrible. When we needed help off-shift, at 2:00 in the morning, it was an hourly rate of $200, $175 an hour, and we waited an hour, hour and a half to get somebody on support. It was ridiculous. I'm accustomed to calling a support desk and getting immediate help. Every other application I've ever worked on was that way. GoAnywhere MFT, Fortra, their first-level support was just miserable.

Another improvement would be their pricing models. We went cheap at Foot Locker and didn't include the reporting options, and we should have because the reporting was really fantastic. They should roll it all in, make one price model, include the reporting, and that will make all customers happy.

I have been using GoAnywhere MFT in my career for approximately 12 years.

We experienced a couple of issues with GoAnywhere MFT, but they were due to our own actions. One time we ran out of space on the server and it locked up because it couldn't write to its log files anymore. Another incident occurred when a developer had written a project using a resource that had an expired PGP key, which caused a cascading effect on authentication. That one was difficult to diagnose, but we figured it out with help from support by analyzing the logs. The stability of the application itself is excellent. We left it on an AIX machine that hadn't been rebooted in three years, which testifies to how the application ran.

We never really had to do any scaling with GoAnywhere MFT. We built it to fit our environment and planned for the future, and it was working effectively. We didn't have to add any other MFT servers. We had one MFT and one gateway, which was sufficient.

First-level support for GoAnywhere MFT would rate about a seven for skill level. Second-level support, after waiting a day and working with the first-level person, would rate about a nine or ten. They were fantastic people to work with and remained engaged throughout the process. We were in contact for sometimes weeks afterward. They were really good at committing long-term to a solution. However, the first-level support was disappointing, especially considering the hourly rate of $175 for someone not fully versed in the application.

Positive

We previously used homegrown ad hoc solutions, such as the built-in FTP that was part of z/OS from IBM, and FTP options for Linux and AIX. GoAnywhere MFT was the first enterprise-wide MFT solution that we brought in-house. We did evaluate BMC's MFT option, but it was essentially the same functionality at twice the price.

The installation and upgrading process was not easy. Having someone from GoAnywhere MFT assist us might have improved the process.

When I retired, I had everything in place and turned it over to a contractor from Fortra who was supposedly an expert in GoAnywhere MFT, but they still haven't completed the implementation.

We considered BMC's MFT option, which was three times the price with pretty much the same functionality. Since we used Control-M for our enterprise scheduling application, we considered using the MFT option but ultimately canceled that idea due to the cost differential.

One of the reasons I retired was because of GoAnywhere MFT. The software itself was fine. Nearly every day, I was chasing down certificate owners and determining who was responsible for them. Nine times out of ten, they were no longer with the company, and the remaining staff didn't know anything about it or what to do. I spent approximately 90% of my time chasing down certificates and getting them updated. If the certificates could be removed, I would give it a nine. GoAnywhere MFT didn't provide any sort of guidance on certificate management. They simply provided what needed to be done and left the implementation to us, which was a significant oversight on their part as certificate management became a nightmare.

The overall rating for GoAnywhere MFT would be a seven, primarily due to the never-ending nightmare of certificates.