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Jamf Pro vs ManageEngine Desktop Central comparison

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Buyer's Guide
Jamf Pro vs. ManageEngine Desktop Central
July 2022
Find out what your peers are saying about Jamf Pro vs. ManageEngine Desktop Central and other solutions. Updated: July 2022.
610,336 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is the self-service, which lets users install their preferred application instead of installing all applications and filling the machine with junk.""It offers professionals an endless amount of possibilities to keep users and the company happy.""Having the ability to automate our workflows has been great.""Jamf Pro has allowed us to make sure settings for our devices are easily installed so our end-users don't need to worry about a significant amount of steps for setup. We also use this to send applications to devices.""The solution has good integration with Google and has high performance for our Mac fleet of devices.""The zero-day support regarding new Apple hardware and Apple operating systems is very good.""The most valuable features in Jamf Pro are the policies and config profiles, making our life easy to manage many different things in one place.""Self Service empowers the user and allows them to install the software they need when they need it."

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"ManageEngine Desktop Central automatically alerts you if there are newer releases or updates. You do not have to go to their website and check.""All of Desktop Central's features are valuable, especially its simplicity.""The most valuable in Desktop Central is the way it is tightly coupled with the rest of the modules and the entire gamut of ManageEngine.""The patch management aspect of the solution is the most valuable part for us.""The solution is time-saving and resource-saving.""Everything is easily centralized and managed under this one product.""ManageEngine Desktop Central has greatly improved our organization by utilizing Service Desk Plus to monitor and keep track of issues that our end users report to our Help Desk Department. We also have written in the ode of our company's software to notify Support if an end-user experience an issue and does not report it.""Since deploying Desktop Central our endpoints are all updated. We use configuration management to deploy shortcuts to our users' desktops with ease. Also, we use configuration management to map logical hard drives to our users. Our users are very happy with how much ease IT can solve their problems."

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Cons
"Jamf should give the option to download individual device policy logs, as this capability would really help to diagnose issues.""It would be nice if there was a built-in means of renaming computers that worked reliably.""The solution only makes sense if you have a lot of macOS products in your company.""The on-going improvements & innovation that Jamf provides over time is something that needs to be maintained, as it is what is needed to fulfill a business & team need at the right time.""Some improvement can be made in the customer service realm, while also making additional training level courses available for online study and exam-taking.""It would be great if we get an email notification when the Mac users install any apps, so IT can be alerted.""I wish the inventory would have its own pane without having to do it as a search.""I would like to see Jamf add more training tutorials and documentation."

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"Documentation could improve so we don't need to create the support requests first.""The pricing could be a bit better.""ManageEngine Desktop Central is very limited. When you scan your system, it will only recognize Microsoft Windows Defender and BitLocker.""There are occasional glitches.""ManageEngine Desktop Central should keep up with some of the features that other major vendors are providing, such as Microsoft.""The team I've currently got is not using it particularly well, due to the fact that they don't know how to use it particularly well. They've not done any training and so on.""The solution lacks some configuration.""Computer imaging is powerful but breaks frequently. The reason for this breaking is not clear and requires heavy amounts of attention to keep operational. There is a lot of room for this tool to do more but the reliability of this process should be focused on first to ensure core competencies are being fixed before more features are added."

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Pricing and Cost Advice
  • "JumpStart is available at an additional cost."
  • "This is a pricey solution."
  • "The price of a training pass for five people was $18,000 USD."
  • "JumpStart looks a little bit pricey; however, it is worth every penny."
  • "This product is surely worth the cost of implementation."
  • "The cost of any licensing is certainly outweighed by the time saved from manually managing Apple devices."
  • "The price difference between Jamf Pro and VMware Workspace One is not very much, but when counting the cost of my time, Jamf Pro is clearly much better."
  • "Depending on how much support you require, it might make sense to add that to the licensing agreement."
  • More Jamf Pro Pricing and Cost Advice →

  • "The licensing is very easy to understand and pricing is right for what you get."
  • "Choose wisely between the Professional and Enterprise editions, based on your needs."
  • "I have been using the free version and am in the stage where I have to decide if I will proceed with the paid license, or instead choose another product."
  • "We pay about $250 a year for our license."
  • "The solution is very affordable."
  • "We had perpetual licenses. The cost was around 36,000, and then you'd have the yearly maintenance fee of 2,000 or 3,000."
  • "The pricing is very low, compared to other products. Compared to Intune or SCCM, it's much less. I can say it's a good product for less of a price."
  • "Affordable for any customer."
  • More ManageEngine Desktop Central Pricing and Cost Advice →

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    Use our free recommendation engine to learn which Enterprise Mobility Management (EMM) solutions are best for your needs.
    610,336 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:It offers professionals an endless amount of possibilities to keep users and the company happy.
    Top Answer:When evaluating solutions to look at the pricing delta between products rather than the total cost.
    Top Answer:The dashboard needs to be customizable. The SelfService design should be customizable as well or at least should look like the actual OS. There should be some UX designers to take a look and work on… more »
    Top Answer:ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily and… more »
    Ranking
    Views
    12,122
    Comparisons
    9,583
    Reviews
    49
    Average Words per Review
    559
    Rating
    9.5
    Views
    11,694
    Comparisons
    8,410
    Reviews
    26
    Average Words per Review
    748
    Rating
    8.4
    Comparisons
    Also Known As
    JAMF Software Casper Suite
    Desktop Central, ManageEngine Desktop Management MSP
    Learn More
    Overview
    A complete Apple management solution for IT pros to empower users and simplify the deployment, inventory, and security of Macs, iPads, and iPhones. Designed to automate device management for you while driving end-user productivity and creativity, Jamf Pro (formerly Casper Suite) is the EMM tool that delights IT pros and the users they support by delivering on the promise of unified endpoint management for Apple devices.

    What is ManageEngine Desktop Central?

    ManageEngine Desktop Central is a desktop management solution that offers a central management system for desktops, servers, laptops, smartphones, and tablets. It is a unified endpoint management (UEM) solution that can be scaled according to each organization's needs. Desktop Central is a modern approach to traditional desktop management services in that it offers in-depth and customizable options for regular endpoint management routines regarding automating software deployment, installing patches, and deploying OS.

    In addition to automating endpoint management routines, ManageEngine Desktop Central offers management of assets and software licenses, management of USB device usage, monitoring of software usage statistics, and more. The solution supports Mac, Windows, and Linux operating systems, and users can manage all of their iOS, Windows, and Android devices, including smartphones and tablets, from a single console. Users can also apply restrictions on camera usage, application installations, and browsers while securing devices by requiring a passcode.

    Benefits of ManageEngine Desktop Central

    ManageEngine Desktop Central offers many benefits for users looking for a centralized desktop management solution. These benefits include:

    • Software management: Using thousands of preset application templates, users can deploy software to all endpoints within their network in a few clicks.
    • Endpoint security: Users can strengthen their endpoint security by monitoring browsers, controlling devices and applications in their network, and continuously evaluating vulnerabilities.
    • Configurations: Desktop Central offers more than 25 preset configurations, including Security Policies, Power Management, etc.
    • Patch Management: Automate patch deployment to secure enterprise networks.
    • IT Asset Management: Track warranty details and licensing while managing hardware and software resources in the network.
    • Remote Control: Remote desktops can be troubleshot with multi-user collaboration, video recording, file transfer, and more.
    • Mobile Device Management: Mobile devices can be centrally managed and configured securely.
    • Modern Management: Users can unify endpoint management using a similar approach by managing Windows 10 devices and mobile phones.
    • OS Imaging and Deployment: Users can automatically image and deploy OS software on Windows devices.

    Reviews from Real Users

    Users love ManangeEngine Desktop Central because of its ability to manage thousands of desktops from a central location.

    A manager of information technology at an engineering company writes, "It's a complete product that allows you to remote troubleshoot, has an inventory of systems."

    An IT systems manager at Algorythma notes, "The most important feature we found to be useful in the COVID situation is the secure connection, which gives the IT support staff the ability to seamlessly connect with the users remotely and in a secure way."

    Offer
    Learn more about Jamf Pro
    Learn more about ManageEngine Desktop Central
    Sample Customers
    Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
    Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises
    Top Industries
    REVIEWERS
    Educational Organization28%
    University12%
    Computer Software Company12%
    Financial Services Firm8%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Comms Service Provider13%
    Educational Organization7%
    Government6%
    REVIEWERS
    Financial Services Firm19%
    Healthcare Company9%
    Manufacturing Company9%
    Computer Software Company9%
    VISITORS READING REVIEWS
    Comms Service Provider24%
    Computer Software Company19%
    Government8%
    Manufacturing Company5%
    Company Size
    REVIEWERS
    Small Business27%
    Midsize Enterprise28%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise17%
    Large Enterprise58%
    REVIEWERS
    Small Business28%
    Midsize Enterprise21%
    Large Enterprise51%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise24%
    Large Enterprise49%
    Buyer's Guide
    Jamf Pro vs. ManageEngine Desktop Central
    July 2022
    Find out what your peers are saying about Jamf Pro vs. ManageEngine Desktop Central and other solutions. Updated: July 2022.
    610,336 professionals have used our research since 2012.

    Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 50 reviews while ManageEngine Desktop Central is ranked 4th in Enterprise Mobility Management (EMM) with 26 reviews. Jamf Pro is rated 9.6, while ManageEngine Desktop Central is rated 8.4. The top reviewer of Jamf Pro writes "Helpful "lost" mode, ability to lock down devices, and enforces CIS recommendations". On the other hand, the top reviewer of ManageEngine Desktop Central writes "Useful for patching and software deployment, but needs a proactive remediation feature ". Jamf Pro is most compared with Microsoft Intune, VMware Workspace ONE, Microsoft Endpoint Configuration Manager, Cisco Meraki Systems Manager (MDM+EMM) and MobileIron UEM, whereas ManageEngine Desktop Central is most compared with Microsoft Intune, Microsoft Endpoint Configuration Manager, VMware Workspace ONE, ManageEngine Patch Manager Plus and Symantec Client Management Suite. See our Jamf Pro vs. ManageEngine Desktop Central report.

    See our list of best Enterprise Mobility Management (EMM) vendors.

    We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.