We performed a comparison between Jamf Pro and ManageEngine Endpoint Central based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is quite policy-enabled, so you can build pretty much any policy to manage remote endpoints."
"We have found the solution is capable of scaling."
"Autopilot is the most valuable feature."
"I can see that the patch management process is much improved with the bundled patch management option available in Microsoft Intune compared to the KPI deployment required by the other deployment solutions."
"It is a helpful tool to manage BYOD policies."
"We are using the mobile feature, and we are also using MDM to lock the devices, to push restrictions, et cetera"
"For the price, the features included with Microsoft are appealing."
"We are a remote company, and the product helps us manage the global endpoints. It helps us natively manage the endpoints in the cloud from anywhere."
"We can see every single Mac is on which macOS version so we can help users if needed to update their Macs to a saved and current version."
"Policies are a great feature that allows us to push certain restrictions to devices that require them, such as the younger generation of students we have."
"I found that automated enrollment is very powerful because you can bring standardization to the environment."
"If I need to deploy an app to all the laptops, I can use the smart group I created for them instead of choosing each device one at a time."
"Some of the most valuable features for us include remote management, DEP enrollment, and zero-touch deployment."
"Jamf has made it achievable for us to easily deploy & manage Apple devices anywhere in the world, without the need for hands-on assistance from IT staff."
"If you want to manage macOS devices in your enterprise and want to make it as easy for the user as well as for the administrators, you should use the DEP with Jamf Pro."
"Patch management and associated policies help us manage and update our fleet's software."
"The dashboard has been very useful."
"The most valuable feature of ManageEngine Endpoint Central is the central management console. Additionally, inventory tracking is helpful for knowing where our assets are."
"The ability to run event viewer, task manager, services, command, file browser, certificate all remotely without interrupting users is the most valuable aspect. Software deployment and prohibiting, allowing us to standardize on the software that has been deployed through the environment and then prohibiting illegal software such as torrent applications has been valuable."
"All of Desktop Central's features are valuable, especially its simplicity."
"Since deploying Desktop Central our endpoints are all updated. We use configuration management to deploy shortcuts to our users' desktops with ease. Also, we use configuration management to map logical hard drives to our users. Our users are very happy with how much ease IT can solve their problems."
"The solution is time-saving and resource-saving."
"Has good functionality and is user-friendly."
"The patch management aspect of the solution is the most valuable part for us."
"Its configuration is fairly complicated. You have to do quite a bit of discovery to be able to deploy it for a customer. You have to ask them a lot of questions. So, its initial deployment is the biggest challenge. They should make it easier to deploy with the use of Wizards or something else. During the deployment stage, there could be profiles for the customers who are particularly wanting to use certain feature sets of Intune."
"Once it's configured it is unobtrusive, but it does take some hands-on to configure and deploy it properly."
"It would be good if, in addition to the minimal patching and compliance, we could also use Intune for application deployment. For instance, if a device is not patched, Intune should have the ability to push not only a Microsoft patch but also other patches, such as a browser patch."
"The solution could improve its flexibility."
"Microsoft Intune has a latency response time issue. The latency has room for improvement."
"China blocks Google and Google Play Store, which makes installation challenging. Microsoft Intune is a company software, which has to be installed to the app portal or Microsoft Software Center."
"I'm still playing around with it and haven't had any issues with the product yet, but support can definitely be improved."
"There could be more wizard-driven policy development or creation. Some of the policies can get quite complex. If they have a wizard that assists the administrators in creating the policy, that will be a great job."
"A more modern UI in the next release will make the product absolutely perfect."
"There are known issues with the mobile configs that need to be fixed."
"It would be great if we get an email notification when the Mac users install any apps, so IT can be alerted."
"I am always complaining about the reporting side of things. I love how reporting lets us create custom reports, however, I also feel like it could use some updating."
"I think that there should also be more integrations with Jamf that could better the intelligence-gathering when making business decisions."
"This solution would benefit from more focus on Self Service, such as Office 365 and GSuite integration."
"I would like to be able to see what policies and configuration profiles are tied to what Smart/Static groups."
"The patch management needs improvement in Jamf Pro."
"Desktop Central has very good information, however, you can't customize the dashboards."
"It might be helpful if they offered a simpler way to use the OS deployment function. It's a bit complicated for most of the customers."
"The solution should be better at integrating with other solutions."
"The tool's security can be better."
"The MDM feature isn't very good. It doesn't support Amazon vendors."
"ManageEngine Desktop Central should keep up with some of the features that other major vendors are providing, such as Microsoft."
"We are looking for a complete solution for patch management with central management and the cloud which ManageEngine Endpoint Central does not provide."
"ManageEngine could be improved by giving customers an option to perform certain actions proactively. Since I was a consultant, I worked on different products and some had advantages over ManageEngine. For example, proactive remediation—you want to proactively check something on the computers and run the script. In ManageEngine, you have the option to run the script, but Intune has the option to do so proactively. ManageEngine doesn't have this. You should have the option to act proactively, not just going ahead and fixing it once it's done. Proactive remediation should be a feature."
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Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 103 reviews while ManageEngine Endpoint Central is ranked 4th in Enterprise Mobility Management (EMM) with 59 reviews. Jamf Pro is rated 9.6, while ManageEngine Endpoint Central is rated 8.2. The top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". On the other hand, the top reviewer of ManageEngine Endpoint Central writes "An in-depth and intuitive product with good cross-platform capabilities, but they should have a more global support channel". Jamf Pro is most compared with VMware Workspace ONE, SOTI MobiControl, Microsoft Configuration Manager, IBM MaaS360 and Kandji, whereas ManageEngine Endpoint Central is most compared with Microsoft Configuration Manager, VMware Workspace ONE, ManageEngine Patch Manager Plus, SOTI MobiControl and BigFix. See our Jamf Pro vs. ManageEngine Endpoint Central report.
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