"The most valuable feature is the self-service, which lets users install their preferred application instead of installing all applications and filling the machine with junk."
"It offers professionals an endless amount of possibilities to keep users and the company happy."
"Having the ability to automate our workflows has been great."
"Jamf Pro has allowed us to make sure settings for our devices are easily installed so our end-users don't need to worry about a significant amount of steps for setup. We also use this to send applications to devices."
"The solution has good integration with Google and has high performance for our Mac fleet of devices."
"The zero-day support regarding new Apple hardware and Apple operating systems is very good."
"The most valuable features in Jamf Pro are the policies and config profiles, making our life easy to manage many different things in one place."
"Self Service empowers the user and allows them to install the software they need when they need it."
"ManageEngine Desktop Central automatically alerts you if there are newer releases or updates. You do not have to go to their website and check."
"All of Desktop Central's features are valuable, especially its simplicity."
"The most valuable in Desktop Central is the way it is tightly coupled with the rest of the modules and the entire gamut of ManageEngine."
"The patch management aspect of the solution is the most valuable part for us."
"The solution is time-saving and resource-saving."
"Everything is easily centralized and managed under this one product."
"ManageEngine Desktop Central has greatly improved our organization by utilizing Service Desk Plus to monitor and keep track of issues that our end users report to our Help Desk Department. We also have written in the ode of our company's software to notify Support if an end-user experience an issue and does not report it."
"Since deploying Desktop Central our endpoints are all updated. We use configuration management to deploy shortcuts to our users' desktops with ease. Also, we use configuration management to map logical hard drives to our users. Our users are very happy with how much ease IT can solve their problems."
"Jamf should give the option to download individual device policy logs, as this capability would really help to diagnose issues."
"It would be nice if there was a built-in means of renaming computers that worked reliably."
"The solution only makes sense if you have a lot of macOS products in your company."
"The on-going improvements & innovation that Jamf provides over time is something that needs to be maintained, as it is what is needed to fulfill a business & team need at the right time."
"Some improvement can be made in the customer service realm, while also making additional training level courses available for online study and exam-taking."
"It would be great if we get an email notification when the Mac users install any apps, so IT can be alerted."
"I wish the inventory would have its own pane without having to do it as a search."
"I would like to see Jamf add more training tutorials and documentation."
"Documentation could improve so we don't need to create the support requests first."
"The pricing could be a bit better."
"ManageEngine Desktop Central is very limited. When you scan your system, it will only recognize Microsoft Windows Defender and BitLocker."
"There are occasional glitches."
"ManageEngine Desktop Central should keep up with some of the features that other major vendors are providing, such as Microsoft."
"The team I've currently got is not using it particularly well, due to the fact that they don't know how to use it particularly well. They've not done any training and so on."
"The solution lacks some configuration."
"Computer imaging is powerful but breaks frequently. The reason for this breaking is not clear and requires heavy amounts of attention to keep operational. There is a lot of room for this tool to do more but the reliability of this process should be focused on first to ensure core competencies are being fixed before more features are added."
Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 50 reviews while ManageEngine Desktop Central is ranked 4th in Enterprise Mobility Management (EMM) with 26 reviews. Jamf Pro is rated 9.6, while ManageEngine Desktop Central is rated 8.4. The top reviewer of Jamf Pro writes "Helpful "lost" mode, ability to lock down devices, and enforces CIS recommendations". On the other hand, the top reviewer of ManageEngine Desktop Central writes "Useful for patching and software deployment, but needs a proactive remediation feature ". Jamf Pro is most compared with Microsoft Intune, VMware Workspace ONE, Microsoft Endpoint Configuration Manager, Cisco Meraki Systems Manager (MDM+EMM) and MobileIron UEM, whereas ManageEngine Desktop Central is most compared with Microsoft Intune, Microsoft Endpoint Configuration Manager, VMware Workspace ONE, ManageEngine Patch Manager Plus and Symantec Client Management Suite. See our Jamf Pro vs. ManageEngine Desktop Central report.
See our list of best Enterprise Mobility Management (EMM) vendors.
We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
