We performed a comparison between GoToWebinar, TeamViewer, and Webex based on real PeerSpot user reviews.
Find out what your peers are saying about Zoom Video Communications, Cisco, TeamViewer and others in Virtual Meetings."The interface is browser-based and simple, which is an advantage over other solutions."
"We were able to build our own customer portal and integrate into GoToWebinar with a seamless interface."
"All of their features are good. They are more or less equivalent to the competition. There's less disturbance, less jitter, the voice is always good even at a low bandwidth."
"I can extract the activity and the attendance reports, along with every single question that was asked during the webinar, which is a feature that we highly value."
"This solution is very reliable. It is easy to switch between audio and microphone when using headphones."
"The document control is quite good."
"It is a scalable product."
"It is quite simple to set up."
"TeamViewer is fast and easy to manipulate."
"TeamViewer is a step ahead of solutions like, for example, AnyDesk."
"It saves trips to customer sites, which saves time. I am able to get in there remotely and fix things."
"TeamViewer is useful for accessing data and systems remotely. Using this application, I can access other computers using an ID number that I provide to the users whose laptop I would like to access."
"TeamViewer has a good interface."
"The tool simplifies our work by allowing us to have hybrid meetings instead of always meeting in person, which saves time in organizing these meetings. It also offers good video quality."
"A valuable feature of Webex is that it's useful for virtual meetings and similar webinars."
"The installation was straightforward."
"Webex has enhanced the remote team collaboration process regarding time management and cost savings."
"I never had any issues with the stability of the product. Stability-wise, I rate the solution a ten out of ten."
"The best feature is to be able to share the screen or just some application we want, even a video or audio, then request the remote control of the device with which they have connected."
"The most valuable feature of the solution is the fact that it is easy to share screens, a major reason I chose it."
"The product improves team collaboration in our company since it integrates with Microsoft Teams or other vendors."
"GoToWebinar would be improved with the inclusion of support for video endpoints."
"Some of my friends also use GoToWebinar to collect clients for affiliate marketing. In those cases, they found some features were missing with respect to some of the competition. And the worst part is the price."
"The chat window and using polls is easier in Zoom than compared to GoToWebinar. Make it simpler and easier to publish polls on the fly would improve the solution."
"The platform feels old and a little rusty, more could be invested into the look and feel of it."
"The sharing of cameras is limited to meeting organizers."
"TeamViewer could improve by adding support for other operating systems, such as Linux and CAKE."
"In the next release, I would prefer to have a voice integration and collaboration feature to support multiple teams simultaneously."
"TeamViewer can improve by making the interface more user-friendly. It looks very basic, they can make it more modern and easy to use."
"If were to I put myself in the seat of a small business owner, I would prefer TeamViewer to be more of a pay-once-and-own-it solution, rather than paying via a subscription model (although I am using the free version). Only annual subscriptions are available. It makes paying for it the first time seem a little daunting."
"The installation and the update agent could improve."
"I would like to see TeamViewer support multiple platforms."
"If they could figure out a little better solution for the iOS stuff other than just a screen share, even though it's an Apple thing, and Apple doesn't like to give up control of their devices. If they ever got to that point, and I could manipulate an iPad or iPhone, that would be awesome. Since we have a bunch of iPad users who are struggling with doing different things, it would be nice to be able to just jump on and actually show them, "Here, do this, this, and this." Similar to what we do with the laptops, e.g. for training."
"Considering the earlier versions of the product, I think TeamViewer used to slow down the systems."
"The interconnectivity of all of the solution's facilities and functions can be more complex than that which is involved in basic configuration, when equipment, telephone extensions or other mobile apps are thrown into the mix."
"All the features are not enabled in the web mode of the product."
"Webex's stability could be improved. It crashes very often. The user interface could also be improved to be more modern because it looks outdated."
"The solution could improve by adding a survey or form feature to show for the users to be able to vote or answer any questions."
"The performance is not always good and could be improved."
"The interface of Webex should be improved and it is difficult to find information."
"Webex could add some integration with Microsoft Office or G-Suite."
"Sometimes, the solution lags because of performance issues."