We performed a comparison between Fortra's Automate, IBM Robotic Process Automation (RPA), and UiPath based on real PeerSpot user reviews.
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA)."Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks."
"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."
"This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training."
"The licensing of the product is very good. You only need to license it once and then you have it forever."
"It gives us a central place to schedule tasks and run them distributed."
"I actually quite liked the no-coding functionality."
"We have found the pricing to be very reasonable."
"The pricing is excellent. I would give them perfect marks in that regard."
"IBM Robotic Process Automation is very easy to use."
"It's not inclusive, in terms of automation, you can just do it standalone, in its own silo. It's not going to force your existing system or teams, your admin teams, to create new IDs for you or even force them to create new services or APIs for you or expose something from there. They can just keep the way they are doing it right now, but you still automate it."
"It is a good tool for automation."
"The initial setup is very easy."
"We can connect with different database types, and they have included a different package for a terminal connection to, for example, AS400. When it comes to UI development, it's not using the drivers or anything. It's not a selector-based development like UiPath."
"The initial setup is straightforward."
"The feature I found most valuable is the TCO."
"The good stuff about IBM is the fact that it's very easy to use, there are very nice and smart AI tools within the licensing that you don't have to pay any access. Moreover, it's more precise and more secure."
"The queue feature is the most interesting to me because it allows us to work on a list of tasks in parallel on several robots."
"Studio is the most valuable feature from the aspect of developing a bot. It is very nice from the drag and drop perspective. It is very easy to follow and has low guidance from the technical aspect."
"UiPath has enabled us as an organization to perform an array of tasks with more proficiency and efficiency. Automation is very important to our organization now and UiPath has played an immense role."
"UiPath has helped to make all of the internal business processes lighter, enabling my company to save costs in time and speed for all of them."
"The best part is the way UiPath provides the ability to automate everything, including the architecture and Orchestrator. The interfaces are very user-friendly and intuitive. It's very easy to build automations. Someone who is not very technical can understand quite a lot and start to automate."
"In terms of ROI, we are saving more than what the platform costs us. We are at about 1.5 million in savings due to a recent automation. It was a little less than that before. These are soft savings and don't show up on balance sheets. We're trying to work toward automations that actually do lead to hard savings. We've saved about 43,000 hours in a year so far."
"I like the interface. It's simple to interact with. We can replicate and multiply the robots when we need to change something."
"The easy development process is very useful for us."
"The solution has a very weak knowledge base."
"It's possible that they could use a stronger community for seeking guidance and help."
"There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our own task, but it would be nice if this were more detailed."
"The documentation is not that great."
"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."
"The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy."
"The documentation for errors needs improvement as many of the error messages we receive are very vague."
"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."
"We can use its inbuilt activities, and it's a complete package, but just like ElectroNeek, a limitation is that we have to depend on its inbuilt activities. We can't include our own activities or we can't introduce other activities."
"We are looking to see how it can connect with various interfaces seamlessly, through APIs."
"IBM should provide specific solutions for specific problems, like templates for invoicing processes, or general templates for creating efficient processes."
"I would like to improve the efficiency of this solution and the Surface Level Agreement."
"We would like more focus on understanding AI and how it can be used to manage exception handling."
"IBM’s support should improve response time."
"I would like it to do pretty much everything out-of-the-box without any need for any customization. However, that is not the case right now. We absolutely have to do some amount of customization with the solution in order to use it out-of-the-box as-is."
"The users should be allowed to create folders in Control Center."
"Simply put, a stronger collaboration between Microsoft and UiPath in a lot of areas would be helpful because it would ease the development process for us."
"The training could be improved by clarifying more and more at every step."
"We had some issues with instability for which we were never able to determine the root cause."
"The product must improve its stability."
"One way to improve the UiPath Academy, I think, would be to add some real life use cases and take the students through the automation process. These would be good for citizen developers to start with."
"We would like to know the prerequisites when installing bots."
"UiPath Insights needs improvement. It's been almost five months since we got it, and I'm yet to see a business impact dashboard, which was the selling point. Trying to get Insights support has been really tricky. The documentation that's out there is not detailed enough, and it doesn't really tell you how to make it happen. I've paid for a product for five months that I still can't present to my senior leadership."
"I would like to see more integration with solutions, like SAP, especially because the biggest companies have a lot of SAP implementations going on. If they would have more packages to support native SAP activities or perform connectivity to some of those SAP clients in transaction codes, it would be awesome."
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