We performed a comparison between AppDynamics, Dynatrace, and ITRS Geneos based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."We previously had an operations team continuously monitoring applications. Now, they just have set things up and our developers can monitor, view, and act on them, accordingly."
"The most valuable feature is the live reporting on the current health\performance of our application"
"The ability to check parameters for microservice applications is most valuable. It is important for me. I can manually create new business transactions for applications and individually monitor business transactions. I can also use a lot of extensions. It has a lot of extensions to monitor other third-party applications, such as NoSQL applications, memory cache applications, Kafka applications, and Couchbase applications. It is very useful. We are also using the end-user monitoring site to follow all end-user activities. It is important for us to check the errors on the customer site."
"We set up alerts recently so we can fix any issues more quickly in production."
"The features that I like best are the dashboard and Business Journey."
"I have found the main feature of the solution to be its ability to analyze an application's code to see where there are issues. Additionally, it is easy to use and configure."
"This solution not only provides answers but also provides sensor data. This allows us to quickly resolve issues that developers may take a long time to solve."
"It's made it easier to collaborate across teams; be able to have the same data immediately in front of you just by sharing a URL."
"For me the service workflow and the dashboards are the most valuable features, simply because I can know what’s going on in my infrastructure within five minutes, versus two hours."
"In terms of explaining to a customer how their data works, it has been a great tool. Instead of trying to draw it out, then hoping that is exactly where the data goes."
"The visibility that it provides is most valuable."
"Some of the troubleshooting features for development, the PurePath technology in AppMon, are valuable. The dashboarding gives us some good insight into some fluctuations in some of the application areas."
"For me, the most valuable feature of this solution is that deep dive that we get out of the AppMon product with the PurePath technology, and the way that the PurePath stack works."
"The autodiscovery of service intercommunication has saved countless man hours and is dynamically updated when new services are added."
"PurePath gives a lot of flexibility in identifying issues and finding the flow of execution."
"Customers are looking at our site, every second, constantly. They're able to do that because, if for some reason it goes down, I can instantly get it back up, because I know what needs to be fixed. In the past, before having the tool, we were being notified by the brand, or the brand manager, "Hey, customers are complaining that our site is down." And then there was me, as a developer, trying to track down what was causing this issue. With Dynatrace, it's right there in front of me, it's a JavaScript error, or something I can narrow down."
"In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones."
"ITRS can define rules to alert when certain parameters that you monitor breach a threshold. Rules can be configured to fire recovery actions automatically to clear the alert"
"One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support."
"I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option."
"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."
"The ability to logically normalize data gathered from multiple types of sources via pre-built plugins is extremely powerful. This functionality, coupled with the ability to import custom data via the Toolkit plugin allows Geneos to be leveraged to monitor every system in the enterprise."
"Custom script toolkits"
"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."
"AppDynamics is new to the cloud and could improve its cloud services, they are following a monolithic monitoring approach."
"The agent deployment could be simplified by, for example, adding a GUI."
"The cost element is an issue. I can't expect the company to change its way of work. However, given the fact that we earn and do all our business in South African Rand, I would prefer to buy in Rand as opposed to the American dollar or British pound."
"AppDynamics is a solution that requires extra learning and could be more user-friendly. Additionally, automated reports would helpful similar to have they have in Google Analytics."
"SQL statement monitoring"
"We would love to see support for more types of agents in the mainframe world."
"The integration part in AppDynamics with other systems is an area with a little difficulty, especially when it comes to the configuration area. The integration of AppDynamics with other products takes a lot of time."
"It is stable, but the only downside is the licensing part."
"They've leveraged those security gateways and renamed them ActiveGates, and now there are different web plugins we can run on it... Sometimes the development of those seems to be running very fast and it's not complete. They don't yet function quite as easily as the OneAgents do. But I have hopes that that's going to get better. We have tried the MQ, the Citrix, and the Oracle ActiveGate plugins. They could be sharper. It's the right direction to go. It just seems like it could be smoother."
"I would like to have the ability to share live data with selected third parties so that they can see how their product is performing for our company."
"I would suggest to have more rich client features on Appmon as soon as possible."
"The container platform could include more value-added features."
"I would like to see internal synthetic tests in the next release, which is already on the roadmap."
"It is necessary to improve the integration with the product, Oracle Siebel."
"It needs education and training to ensure you get the full value of your purchase. Maybe add in a certification for Dynatrace."
"Mainly navigation needs improvement. It is easier to follow a flow. Following the flow of the admin now is not easy."
"There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for."
"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."
"Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring."
"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."
"It needs to be easier to configure, especially with the JMX plugins."
"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."
"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."
"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."
