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SUDIPTABISWAS - PeerSpot reviewer
Senior Manager - Information Technology at Emami Ltd
Real User
Top 5
I've found the malware protection feature valuable
Pros and Cons
  • "I have found the malware protection feature valuable. It is helpful and deliverable and is able to protect my entire organization from getting compromised. It also prevents us from visiting any malicious sites which are not visible to the users."
  • "It could be improved by having a local data center and caching, which can provide protection support. I would like to be able to channel my intel and my network traffic to their clouds, and this feature is not available. Advanced protection or any malware file support, which might be required, is not available."

What is our primary use case?

We use it to control how the end users can access our data center services and internet services, which gives us an inner view of the user behavior and how they are doing, and if any malicious activity is going on, knowingly, unknowingly, or both.

How has it helped my organization?

My organization's systems have not been hampered, thereby improving the security of the end users.

What is most valuable?

I have found the malware protection feature valuable. It is helpful and deliverable and is able to protect my entire organization from getting compromised. It also prevents us from visiting any malicious sites which are not visible to the users.

What needs improvement?

It could be improved by having a local data center and caching, which can provide protection support. I would like to be able to channel my intel and my network traffic to their clouds, and this feature is not available. Advanced protection or any malware file support, which might be required, is not available.
Buyer's Guide
Cisco Umbrella
June 2022
Learn what your peers think about Cisco Umbrella. Get advice and tips from experienced pros sharing their opinions. Updated: June 2022.
607,332 professionals have used our research since 2012.

For how long have I used the solution?

We have been using Cisco Umbrella for four months.

What do I think about the stability of the solution?

My impression is that it is stable.

How are customer service and support?

My experience with technical support has been good.

How was the initial setup?

The setup was straightforward and was easy to implement.

What about the implementation team?

Our internal team and a partner both worked together to deploy Cisco Umbrella, and it did not take more than two weeks.

What's my experience with pricing, setup cost, and licensing?

Pricing depends on the automation requirements of the organization.

What other advice do I have?

First, understand the requirements and what you are looking for. Second, read the product literature and perform a Poc of that product. You will then be able to determine whether Cisco Umbrella is a good match.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Consultant at a security firm with 51-200 employees
Consultant
Top 20
One of the easiest ways to avoid phishing attacks
Pros and Cons
  • "Cisco Umbrella is a totally different solution. They are the first to come up with this idea of security. It's a totally new concept of security for everybody, for every time, real time, perfectionism."
  • "I would like them to make some videos, practical videos, the kind with steps that people can use to learn and deploy"

What is our primary use case?

We have small, medium and enterprise customers.

What is most valuable?

Cisco Umbrella is a totally different solution. They are the first to come up with this idea of security. It's a totally new concept of security for everybody, for every time, real time, perfectionism. The browsing is great compared to other products. You will be protected by Cisco rather than other security solutions where you must first be rerouted and then they will start working on the domain rather than this. This couldn't be compared to any other solution.

What needs improvement?

I would like them to make some videos, practical videos, the kind with steps that people can use to learn and deploy.

For how long have I used the solution?

You could say maybe two years or three years that we have been working with Cisco Umbrella.

What do I think about the stability of the solution?

Cisco Umbrella is very stable.

What do I think about the scalability of the solution?

Cisco Umbrella is very scalable.

How are customer service and technical support?

Cisco technical support is always fine.

How was the initial setup?

A couple of clicks that we have had it up and running. Cisco requires more documentation regarding to the basic configurations. That is what I can say. I don't think I'm expecting it from Cisco's side.

What's my experience with pricing, setup cost, and licensing?

You could say the price is a little bit high.

What other advice do I have?

If you start to talk about it, it's a really interesting new kind of security product rather than other places before it. There is a place to come on to find a solution. So this is one of the easiest ways to avoid phishing attacks. This is one of the strong products. I would rate Cisco Umbrella at a nine on a scale of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Buyer's Guide
Cisco Umbrella
June 2022
Learn what your peers think about Cisco Umbrella. Get advice and tips from experienced pros sharing their opinions. Updated: June 2022.
607,332 professionals have used our research since 2012.
General Manager at a mining and metals company with 10,001+ employees
Real User
Top 20
Good web filtering features, stable, and scalable, but the security could be improved
Pros and Cons
  • "The most valuable features of this solution are the Web Filtering and the APT."
  • "If the security issues are taken care of it would be better."

What is our primary use case?

We use Cisco Umbrella in our clients' companies.

What is most valuable?

The most valuable features of this solution are the Web Filtering and the APT. The APT is something that I find to be very good in Cisco.

What needs improvement?

The detection of wireless attacks or targeted attacks reports many false rates. This is an area that needs some improvement.

It should be more specific. This can help the customers to know the exact incident details.

The intel logs and the incident proactive security incidents for targeted attacks are also something that needs to be improved.

If the security issues are taken care of it would be better.

For how long have I used the solution?

I have been working with Cisco Umbrella for two years.

What do I think about the stability of the solution?

This solution is stable. There are no issues with stability.

What do I think about the scalability of the solution?

It's a scalable solution.

How are customer service and technical support?

I am not managing this area. I have not contacted technical support.

Which solution did I use previously and why did I switch?

We have worked with Forcepoint and vScaler.

I would recommend vScaler. On the Cloud front, the product is quite stable, and it is easy to manage.

vScaler and Cisco Umbrella are comparable.

How was the initial setup?

I was not a part of the installation and deployment.

I have not received any complaints, it appears that it was seamless.

What's my experience with pricing, setup cost, and licensing?

The price could be lower.

What other advice do I have?

The web filtering works well. On the endpoint, the implementation should be properly planned, meticulously planned, to avoid missing any configuration that could cause major issues.

I would rate Cisco Umbrella a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sean Cottman - PeerSpot reviewer
Chief Enterprise Architect at Expanded Reality
Real User
Top 20
Great security and access control features

What is our primary use case?

We use this solution to provide Dorel filtering and security for our WiFi environment. I'm the chief enterprise architect and we are customers of Cisco Umbrella. 

What is most valuable?

The security and access control features are the most valuable for us.

What needs improvement?

Improvements could be made with the user interface, it could be a little smoother and more intuitive.

For how long have I used the solution?

I've been using this solution for two years. 

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

I have scaled it in other companies and it scales very well. It's got a UV, it's got a decent user interface so once you go to Cisco training, they offer it when you buy the product so that if you are a small business looking for something like Umbrella, you can set it and forget it and it works. You can also tie it into your WiFi solution.

How are customer service and technical support?

Tech support at Cisco is great. Not just for this project. I've been working with Cisco equipment and Cisco tech for 25 years now and I've never had a problem with them.

How was the initial setup?

The initial setup was relatively straightforward. We had an implementation strategy and it wasn't particularly difficult.

What other advice do I have?

In general, Umbrella is a competitive solution for small or large enterprise. It's never the cheapest, but it's always in the competition, at least in my experience. I would recommend the solution, there's no reason not to go there, depending on your specific situation, of course. 

I would rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Nestor Raul Quintana Martinez - PeerSpot reviewer
Consultor en Seguridad de la Información at ISS
Real User
Fast and easy to setup with a nice DNS-Layer of security
Pros and Cons
  • "Cisco Umbrella is such a solution and can be implemented very fast and easy. All that we must do is redirect the DNS registers in their routers, or the active directory service of the enterprise that are going to use in Umbrella services. If you buy the service now, in two hours you are protected by the service because it's very fast to put in service."
  • "There are cheaper solutions in the market"

What is our primary use case?

The Cisco Umbrella solution offers protection to everyone that will be connected to the internet because Umbrella provides a DNS-layer of security. When someone connects to the internet or they set up the DNS service, that person will use the Umbrella service and the extra layer of Umbrella. All their traits are to be located before they get to the device that the person is using to connect to the internet.

What is most valuable?

Cisco Umbrella can be implemented very fast and easily. All that we must do is redirect the DNS registers in their routers, or the active directory service of the enterprise that is going to use Umbrella services. If you buy the service now, in two hours you are protected by the service because it's very fast to put in service.

How was the initial setup?

Cisco Umbrella is such a solution and can be implemented very fast and easily. All that we must do is redirect the DNS registers in their routers, or the active directory service of the enterprise that is going to use in Umbrella services. If you buy the service now, in two hours you are protected by the service because it's very fast to put in service.

What's my experience with pricing, setup cost, and licensing?

There are cheaper solutions in the market, but when we say that we work with Cisco, usually we must handle the security architecture of Cisco more than a single product, so we can be successful in selling the security solutions.

What other advice do I have?

I would rate Cisco Umbrella at an eight on a scale of ten. I rate it at an eight because there must be something to improve in Umbrella.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Spider Solutions CTO at a security firm with 11-50 employees
Real User
Top 20
Affordable, easy to use, with good visibility
Pros and Cons
  • "It offers good visibility for the Administrator. The administrator has full visibility of what is blocked or has the knowledge of where users go when they are surfing the internet."
  • "I would like to see more integrability with other products."

What is our primary use case?

We use Cisco Umbrella for protecting the web surfing channel.

When users are accessing the internet, mainly for web surfing,  Umbrella will protect the access to the internet.

What is most valuable?

The most valuable feature is the ease of use.

It's very Robust.

It offers good visibility for the Administrator. The administrator has full visibility of what is blocked or has the knowledge of where users go when they are surfing the internet.

What needs improvement?

I would like to see more integrability with other products.

If I could take this information and integrate it with other products, it would be beneficial.

For how long have I used the solution?

We have been using Cisco Umbrella for two years.

We are using the latest version.

What do I think about the stability of the solution?

We have no issues with the stability of the Cisco Umbrella.

What do I think about the scalability of the solution?

Cisco Umbrella is a scalable product.

We have 100 users in our organization who are using this solution.

How are customer service and technical support?

Technical support is fine.

How was the initial setup?

For us, the installation was very easy. 

We had the option of using the on-premises device, which would give you better visibility, but we didn't use it. This choice made the installation very easy.

What's my experience with pricing, setup cost, and licensing?

The licensing fee is paid on a yearly basis.

The price is okay. I don't have any issues with the price of the Cisco Umbrella.

What other advice do I have?

I would recommend this solution to others.

I would rate Cisco Umbrella an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
MD.SIHAB TALUKDAR - PeerSpot reviewer
System Engineer at a non-profit with 10,001+ employees
Real User
Top 5Leaderboard
Stable, integrates well, and is easy to install
Pros and Cons
  • "What we like most is security and how easy it is to integrate with other appliances."
  • "In the next release, I would like to see the integration of VDI NSX with Cisco Umbrella."

What is our primary use case?

We are using this product for DNS security that is integrated with Active Directory. We are also using public DNS connectivity for the filtering of underlying threats.

What is most valuable?

What we like most is security and how easy it is to integrate with other appliances.

What needs improvement?

The different levels of security, such as backend security and internet security, need improvement.

In the next release, I would like to see the integration of VDI NSX with Cisco Umbrella.

For how long have I used the solution?

We have been using the entire Cisco Solution for three years.

What do I think about the stability of the solution?

In the two years that I have been using this product, it has been stable. We have not had problems.

What do I think about the scalability of the solution?

It's a scalable solution.

How are customer service and technical support?

My experience with technical support is that when you open a case, you get better support. I ordered a part and was told that it was not available. When I opened a case, it was better.

Which solution did I use previously and why did I switch?

In addition to Cisco Umbrella, we are using Cisco Firepower. 

We use the entire Cisco solution that includes Cisco Umbrella, Cisco AMP for Endpoint, and Cisco Firepower.

How was the initial setup?

The initial setup is easy. It took a day to deploy.

What other advice do I have?

We use the entire Cisco solution and we are happy with the product integration.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Solutions Pvt at iDesign Data Solutions Pvt.Ltd.
Real User
Analyzes the domain security and helps us implement the securest policy
Pros and Cons
  • "It analyzes the domain security helps us implement the securest policy."
  • "I would like to see integration with SecurNX in the future."

What is most valuable?

I think Umbrella is good enough as of now. It has the security of domains. It analyzes the domain security and helps us implement the securest policy. This feature is presently not being provided with other technologies. It's a multi-tenant solution. Multi-tenancy MSSP packages, they're all ready. As well as any cost amounting deployment security coverages with DNS and intelligence policy of production and protocols.

What needs improvement?

I would like to see integration with SecurNX in the future.

How are customer service and technical support?

We have contacted Cisco technical support a number of times for Cisco They are two hundred percent. They are very efficient. Any kind of support you can stay with Cisco. We don't have any issues with technical support.

How was the initial setup?

The initial setup is traightforward. There is no complexity in the setup. The setup took minutes only.

What about the implementation team?

Setup and maintenance are done by our own team.

What's my experience with pricing, setup cost, and licensing?

It is not a very expensive product.

What other advice do I have?

Cisco Umbrella is a very good product as of now as there is no competition. It is an excellent product. It is, actually, a must for our organization. It is not a very expensive product. I would rate Cisco Umbrella at a ten on a scale of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Download our free Cisco Umbrella Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2022
Buyer's Guide
Download our free Cisco Umbrella Report and get advice and tips from experienced pros sharing their opinions.