Cisco Umbrella Reviews

I do not know what the latest version is that is currently installed, but it is cloud-based monitoring so it is one of the most recent versions.  

The primary use case is for endpoint users who are not working on our office premises. They are remote employees who are roaming so they are not within our protected zone. They can be vulnerabilities if they are browsing content and there is malware included on those web sites. Umbrella allows this kind of monitoring on remote devices and we can block those sites. We can also block applications which we would like not to allow to be running in the organization.  

With Umbrella our primary use is that we can monitor the endpoints for external devices. We will protect the users from malware phishing through email and the websites they are browsing. Umbrella is a solution for things like DNS (Domain Name System) protection, filtering, and security.  

I think the one feature we are using that Umbrella provides that is the most valuable feature is the DNS security. It is used to watch all the traffic which we are routing through the endpoint and organization firewalls. The users and devices are diverted by our secure gateway which scans each and every DNS request. It notifies us if it is not safe and allows those that are. It is like an alarm center application near our firewall.  

In the way we are using the solution it would be good for us if they would do some simplification of the analytics. They need to improve this feature so they have analytics to show the content of the user activity. I would like there to be some more analytics provided so that we can see the application routing and additional specific information. Those kinds of analytics can prove to be helpful in our security efforts. For me, this is the only thing that could be improved in Cisco Umbrella. They already have so many features that it is hard to imagine what else they can add.  

I have been using Cisco Umbrella for two years.  

Ever since we started using this product last year, it has been stable. If any service is down, we can see on the dashboard whether all of the resources are online or not. If something is down because we are working on it for some reason, something could happen then. But in two years, I did not find any issues due to the product becoming unstable on its own.  

Right now, we are working as a startup and we have 13 members of the team who are using the Cisco Umbrella. They are using it directly during business hours with configurations and analysis and other maintenance and access. It is the product's job to watch all the traffic routing to data points throughout the nine hours as it is routed to pass through the Cisco Umbrella.  

But whenever other users are trying to access the network — even in the non-business hours — if they are using their office laptop, all the traffic will be routed through DNS security. Umbrella is protection for the company devices from websites that may do something like data attacks on remote laptops. It handles all of these requests no matter how many concurrent users we have.  

We will be adding DNS to all the endpoints. For this, we will update the Cisco Umbrella DNS software for all our data points to watch all the traffic that is going through the EndPoints. It seems it will be very scalable.  

I have not contacted the technical support, but I had a discussion with the sales and diagnostic people. The technical issues are mostly something I resolve on my own by looking at the documentation. But once, when I wanted to implement some tool for a new solution, I contacted the sales team and they asked me some questions about what exactly it was that I wanted to accomplish. After I answered the questions in the meeting with them, we came up with the solution and the process and put it to work. So the sales team knows the product well.  

Previously, in another organization, we used OpenDNS. That product was purchased by Cisco to be used as their product under the name of Umbrella. So I did not switch the product really, but the name and my company have changed.   

The initial setup is a simple process. If you build on-premises, the deployment will take half-an-hour. If you build on the cloud it is like 10 minutes. it could be even less than 10 minutes. It is really fast. It will take five minutes to sync to the endpoint, to the cloud, and to collect the data. The syncing is what takes the time.  

I have gone through the documents for Cisco Umbrella. So I have been deploying the product myself without the help of a technician and we are doing the implementation on our own.  

The only maintenance we do is we need to update the latest version through our version management software. We just update the agents on the endpoints.  

Because it is a cloud product, Cisco uses subscription models for the pricing. There are three subscription plans for Umbrella. They have a standard plan and also an enterprise plan and another one. The different plans cover different features and options for different sized organizations. It gives you the option to compare the subscription plans and get the coverage that you need.  

My only real advice to people considering Umbrella is that I can recommend this solution. On a scale from one to ten where one is the worst and ten is the best, I can rate Cisco Umbrella as a nine-out-of-ten.  

We are using this product for DNS security that is integrated with Active Directory. We are also using public DNS connectivity for the filtering of underlying threats.

What we like most is security and how easy it is to integrate with other appliances.

The different levels of security, such as backend security and internet security, need improvement.

In the next release, I would like to see the integration of VDI NSX with Cisco Umbrella.

We have been using the entire Cisco Solution for three years.

In the two years that I have been using this product, it has been stable. We have not had problems.

It's a scalable solution.

My experience with technical support is that when you open a case, you get better support. I ordered a part and was told that it was not available. When I opened a case, it was better.

In addition to Cisco Umbrella, we are using Cisco Firepower. 

We use the entire Cisco solution that includes Cisco Umbrella, Cisco AMP for Endpoint, and Cisco Firepower.

The initial setup is easy. It took a day to deploy.

We use the entire Cisco solution and we are happy with the product integration.

I would rate this solution a nine out of ten.

I think Umbrella is good enough as of now. It has the security of domains. It analyzes the domain security and helps us implement the securest policy. This feature is presently not being provided with other technologies. It's a multi-tenant solution. Multi-tenancy MSSP packages, they're all ready. As well as any cost amounting deployment security coverages with DNS and intelligence policy of production and protocols.

I would like to see integration with SecurNX in the future.

We have contacted Cisco technical support a number of times for Cisco They are two hundred percent. They are very efficient. Any kind of support you can stay with Cisco. We don't have any issues with technical support.

The initial setup is traightforward. There is no complexity in the setup. The setup took minutes only.

Setup and maintenance are done by our own team.

It is not a very expensive product.

Cisco Umbrella is a very good product as of now as there is no competition. It is an excellent product. It is, actually, a must for our organization. It is not a very expensive product. I would rate Cisco Umbrella at a ten on a scale of ten.

We are a system integrator, and we implemented this solution for one of our clients in Morocco. It helps to protect the network against ransomware and phishing attacks. 

This solution integrated with eBay, and we use it to check statistics.

The most valuable features are the protection against ransomware and phishing.

This solution is easy to use.

This solution is difficult to configure.

I would like to see a graphical representation of the entire network. For example, the network topography that shows connections to the server, as well as the communication that is coming into and going out of Umbrella.

We have not seen any bugs, glitches, or crashes. It is a very nice solution.

Scaling this solution is easy once you have the licenses.

There are three people using this solution. They are network and system administrators, and the ECC.

This was the first solution that we implemented for our client.

The initial setup of this solution is not complex. It is easy to configure and use as a whole. The deployment took approximately one day, which involved configuring the access.

One person is enough for deployment and maintenance.

We had a consultant to assist with the deployment.

Licensing fees are paid on a yearly basis.

Depending on the needs of the client, we consider several solutions. I have worked with Symantec PGP, CyberArk, Cyberwatch, Skybox, and Fortinet.

This is a very important solution, especially if the client does not actually supervise the tool.

My advice for anybody implementing this solution is to make sure that it is configured properly for your network. Depending on your environment, you need to set up access for people who are both out of the office and out of the local network.

This is a very good solution and my clients are impressed with it.

I would rate this solution a ten out of ten. 

We use this solution for DNS and IP reputation, for blocking.

Using this solution has meant that we've needed to make fewer firewall changes.

The most valuable features of this solution are the blocking function and its ease of use. The integration with other systems is helpful, as well.

I would like to see DLP integration in the next release of this solution. Including this would give us headroom with some of the infrastructures that we have today.

The stability of this solution is fantastic, and we have no interruptions whatsoever.

There are no limitations when it comes to the scalability of this solution. It's fantastic.

When I have had contact with technical support, I've always had a fast response time.

We implemented this solution because we had a gap in the visibility of our DNS protection, and this was able to remedy that.

The initial setup of this solution is straightforward.

I performed the deployment myself.

Within six months we had ROI for this solution.

Our costs were negotiated, and they are okay.

We did evaluate other options before choosing this solution. We selected this one because we were able to merge it into an ELA (Cisco Enterprise License Agreement), which was beneficial.

If anybody is looking for DNS and IP reputation for protection and blocking, then this is the right product. This is a good solution that is easy to manage, easy to configure, easy to operate, and easy to support. It's very simple.

I really like this solution, and rate it a ten out of ten.

We act as an MSP for our organization, and we use this solution as part of the service. We are the parent company and we acquire insurance agencies. Typically, these agencies have between twenty and one hundred and twenty people. We do not force them to move onto our system; However, we show them what value they will receive by us taking on their network infrastructure. This includes the firewall, switches, IP phones, email platforms, etc. 

This solution allows us to manage our four hundred locations under the same umbrella, with the same configurations. It makes it easier to troubleshoot and provide the same solution to everyone.

The most valuable feature of this solution is its reliability.

Security, overall, can always be improved.

The stability is good, and we have had very few problems with the equipment. The problems that we've had have been with our carriers. I can, pretty much, put a solution in place and not even worry about it.

My impression is that this solution is very scalable. It allows us to grow. We can add fifty sites per year, easily, and not really have to redesign from the ground up.

When we need technical support, they're usually very responsive. I usually get a solution or an answer between thirty minutes and a couple of days, depending on what the technology is, and whether the issue is critical or not.

The smaller sites typically use non-enterprise grade equipment, and we switched because it is easier to manage the solution, especially when it's set up to our standards.

The initial setup can vary in complexity depending on the size of the agency, as well as other factors including what they already have in place.

We do all of our integrations in-house.

We have most definitely seen ROI. In most cases, when we take over, we're always saving on monthly costs. The turnaround investment is usually under a year.

There is a one-time cost of approximately $800 USD per user, and then a yearly support fee of about $50 per user. Our fees end up being about $150,000 USD per year.

We have one vendor, and interoperability is not an issue when we use Cisco.

This solution had been pretty good and it fits our needs. If we have business needs change then we will look at whether the current solution can do it. If not then we have to reach out and find something else.

My advice to anybody who is researching this type of solution is to do their homework when it comes to comparing products. Compare apples to apples, and ensure feature parity. I would stress that the support organization behind the product is very important. For us, any of the other products that we've used just haven't performed up to the standards of what we are doing.

I would rate this solution a ten out of ten.

We use Cisco Umbrella for one of our customers, one of Jordan banks. We are using that on the gateways, on the cloud to secure our customer web traffic.

They are happy with the distribution because they know it's straight on the DNS. 

Cisco Umbrella uses the internet’s infrastructure to block malicious destinations before a connection is ever established. By delivering security from the cloud, it will save money and provide more effective security.

Umbrella stops threats over all ports and protocols—even direct-to-IP connections. Stop malware before it reaches your endpoints or network.

Even if devices become infected in other ways, Umbrella prevents connections to an attacker’s servers. Stop data exfiltration and execution of ransomware encryption

We would like to improve nothing in particular on Cisco Umbrella.  They are very good.

I have been using Cisco Umbrella for about two years.

Cisco Umbrella is stable. I have heard no complaints from my customers at all.

Cisco Umbrella is scalable.

Cisco support is one of the best, their response is very fast and they are very supportive.

Yes, we used Bluecoat ASG to block known Malwares.

usually, to complete Sandboxing solution (which used for unknown malwares), we used other solutions like Cisco Umbrella or Bluecoat ASG to block the known malwares on Web GW.

it was very straightforward.

We (BMB company which is a Cisco Gold partner) are familiar with such solution and implementation. 

I have no idea about cost.

No I did not.

On a scale from one to ten, I would rate this product a nine. No one's perfect. They are fine with the interface and the dashboard that they have released.

To replace my original DNS servers and configure more than 50,000 computers through domain name resolution.

It has helped reduce my unit's security events. It possesses a visual graphics table, which enables me to understand the resolution of the blacklisted domain. Sometimes, I can understand which URL is visited most often by reviewing the user's resolution.

• Black list
• Visual graphics table

These can reduce security events and can find out which users have security issues.

• Its DNS service does not support IPv6 query.
  
• Some countries don't have a DNS server leading to a domain resolution IP, not at a local level.

The price could be lower.