We changed our name from IT Central Station: Here's why
Ricardo Quintero
Infrastructure/Telcom Coordinator at Schnellecke Group AG & Co. KG
Real User
Top 20
Friendly to manage and good in office environments
Pros and Cons
  • "The most valuable feature is that the solution is friendly to manage."
  • "An area for improvement would be that Meraki doesn't work well in a warehouse environment. The device is too sensitive to other wireless devices, which provokes noise and can require a reboot to erase this."

What is our primary use case?

My primary use of this solution is to provide WiFi to users and guests.

What is most valuable?

The most valuable feature is that the solution is friendly to manage.

What needs improvement?

An area for improvement would be that Meraki doesn't work well in a warehouse environment. The device is too sensitive to other wireless devices, which provokes noise and can require a reboot to erase this. In addition, the cost of the product could be better.

For how long have I used the solution?

I've been using this solution for three years.

What do I think about the stability of the solution?

The stability of this product is good.

What do I think about the scalability of the solution?

This solution has good scalability.

How are customer service and support?

Cisco's technical support is good.

Which solution did I use previously and why did I switch?

Previously, I used TP-Link, but it's designed for use in the home, so I switched to Cisco, which is a better product for the office.

How was the initial setup?

The initial setup is easy.

What about the implementation team?

I used a partner team to implement, which took around thirty minutes.

What's my experience with pricing, setup cost, and licensing?

My yearly license costs $200.

What other advice do I have?

This is a good solution for the office but not for warehouses. I would give this solution a rating of eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
VP of IT at a tech services company with 51-200 employees
Real User
Top 5Leaderboard
Easy to operate and configure with cloud-based management, and it scales on demand

What is our primary use case?

We are a solution provider and Cisco Meraki Wireless LAN is one of the products that we recommend to our customers for building their network and offering wireless internet access.

What is most valuable?

This product offers cloud-based configuration, so you can set it up from anywhere. It is easy to operate and easy to manage.

What needs improvement?

When the license expires, access to the Cisco cloud stops immediately. They should introduce a grace period of 60 days after license expiry because as it is now, it automatically goes down and there is no grace period. There should be better integration with other products. 

For how long have I used the solution?

We have been using Cisco Meraki Wireless LAN for a couple of years.

What do I think

What is our primary use case?

We are a solution provider and Cisco Meraki Wireless LAN is one of the products that we recommend to our customers for building their network and offering wireless internet access.

What is most valuable?

This product offers cloud-based configuration, so you can set it up from anywhere.

It is easy to operate and easy to manage.

What needs improvement?

When the license expires, access to the Cisco cloud stops immediately. They should introduce a grace period of 60 days after license expiry because as it is now, it automatically goes down and there is no grace period.

There should be better integration with other products. 

For how long have I used the solution?

We have been using Cisco Meraki Wireless LAN for a couple of years.

What do I think about the scalability of the solution?

The product is scalable and can do so on-demand. We have approximately 60 users, and we plan to continue using it in the future.

How are customer service and technical support?

The support is good.

How was the initial setup?

The initial setup is straightforward and installing an access point will take no more than three hours.

What about the implementation team?

We deploy this product with our in house team, and two people are enough for deployment and maintenance.

What other advice do I have?

In summary, this is a good product and I recommend it.

I would rate this solution a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Learn what your peers think about Cisco Meraki Wireless LAN. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
564,322 professionals have used our research since 2012.
Director at a non-profit with 11-50 employees
Real User
Easy to implement and reliable

What is our primary use case?

We are primarily using Cisco Meraki Wireless LAN for applications.

How has it helped my organization?

Cisco Meraki Wireless LAN has benefited organizations by meeting their requirements.

For how long have I used the solution?

I have been using Cisco Meraki Wireless LAN for approximately three years.

What do I think about the stability of the solution?

The solution is stable and reliable.

What do I think about the scalability of the solution?

The scalability of Cisco Meraki Wireless LAN is good.

How are customer service and support?

We have used technical support for some issues but not many times.

How was the initial setup?

I have found Cisco Meraki Wireless LAN easy to implement. It can be done in a very short time.

What

What is our primary use case?

We are primarily using Cisco Meraki Wireless LAN for applications.

How has it helped my organization?

Cisco Meraki Wireless LAN has benefited organizations by meeting their requirements.

For how long have I used the solution?

I have been using Cisco Meraki Wireless LAN for approximately three years.

What do I think about the stability of the solution?

The solution is stable and reliable.

What do I think about the scalability of the solution?

The scalability of Cisco Meraki Wireless LAN is good.

How are customer service and support?

We have used technical support for some issues but not many times.

How was the initial setup?

I have found Cisco Meraki Wireless LAN easy to implement. It can be done in a very short time.

What about the implementation team?

We have a three-person technical team that does the implementation and support of the solution. The team is mostly engineers and architects.

What's my experience with pricing, setup cost, and licensing?

There is an annual license required for the solution.

Which other solutions did I evaluate?

We evaluated other solutions before Cisco Meraki Wireless LAN.

What other advice do I have?

I would recommend this solution to others because it's reliable, stable, and easy to implement.

I rate Cisco Meraki Wireless LAN a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
Principal at WATERTOWN SCHOOL DISTRICT 14-4
Real User
A scalable and trouble-free solution with multiple SSDs and good record-keeping

What is our primary use case?

We are using it in our school. We are using an old version. It is five years when my contract expires.

How has it helped my organization?

It has improved the way our school functions.

What is most valuable?

I like the record that is being kept and multiple SSDs.

What needs improvement?

Its price could be improved.

For how long have I used the solution?

I have been using this solution for eight years.

What do I think about the stability of the solution?

It is stable. I didn't have any issues with its stability. We have probably 30 to 40 users.

What do I think about the scalability of the solution?

It is scalable. I need to add a couple more and upgrade to four.

How are customer service and technical support?

I did not use their…

What is our primary use case?

We are using it in our school. We are using an old version. It is five years when my contract expires.

How has it helped my organization?

It has improved the way our school functions.

What is most valuable?

I like the record that is being kept and multiple SSDs.

What needs improvement?

Its price could be improved.

For how long have I used the solution?

I have been using this solution for eight years.

What do I think about the stability of the solution?

It is stable. I didn't have any issues with its stability.

We have probably 30 to 40 users.

What do I think about the scalability of the solution?

It is scalable. I need to add a couple more and upgrade to four.

How are customer service and technical support?

I did not use their technical support.

Which solution did I use previously and why did I switch?

I didn't use any other solution.

How was the initial setup?

It was pretty straightforward.

What's my experience with pricing, setup cost, and licensing?

It is expensive, but it is a good product.

What other advice do I have?

If you have some money, it is a good thing to buy. It is a trouble-free product.

I would rate Cisco Meraki Wireless LAN a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Commercial Product Manager at a comms service provider with 10,001+ employees
Reseller
Top 5
Flexible, stable, scalable, and easy to manage via the portal

What is our primary use case?

We mainly are in retail, and we provide all kinds of wireless solutions. We use Cisco Meraki Wireless LAN for all kinds of use cases, and we are using its latest version.

What is most valuable?

Its flexibility, ease of management via the portal, and the variety of access points are the most valuable features.

What needs improvement?

I would like to see integration with sensors.

For how long have I used the solution?

I have been selling this solution for five years.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is very scalable. Our customers have around 200,000 users.

How are customer service and technical support?

Their technical support is really…

What is our primary use case?

We mainly are in retail, and we provide all kinds of wireless solutions. We use Cisco Meraki Wireless LAN for all kinds of use cases, and we are using its latest version.

What is most valuable?

Its flexibility, ease of management via the portal, and the variety of access points are the most valuable features.

What needs improvement?

I would like to see integration with sensors.

For how long have I used the solution?

I have been selling this solution for five years.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is very scalable. Our customers have around 200,000 users.

How are customer service and technical support?

Their technical support is really good. I just have to give them a call. They are there almost 24/7.

How was the initial setup?

It is easy to install. I set up my own network within half an hour.

What's my experience with pricing, setup cost, and licensing?

The cost is not so much for Wireless LAN, but when you have to get the security license, it costs a lot.

What other advice do I have?

I would absolutely recommend this solution. We will keep selling this solution.

I would rate Cisco Meraki Wireless LAN an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Senior IT Manager at a real estate/law firm with 51-200 employees
Real User
Top 20
A scalable and stable solution, but is overpriced and could be more secure

What is our primary use case?

We use the wireless network switches for wireless network communication as concerns our hotel. 

What needs improvement?

The solution should be more secure.  It is overpriced and more expensive than Hauwei.

For how long have I used the solution?

We've been using Cisco Meraki Wireless LAN for more than two years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and technical support?

We have had no problems with the technical support.

Which solution did I use previously and why did I switch?

Prior to going with the solution, we used Ruckus.

How was the initial setup?

The installation is fine. The…

What is our primary use case?

We use the wireless network switches for wireless network communication as concerns our hotel. 

What needs improvement?

The solution should be more secure. 

It is overpriced and more expensive than Hauwei.

For how long have I used the solution?

We've been using Cisco Meraki Wireless LAN for more than two years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and technical support?

We have had no problems with the technical support.

Which solution did I use previously and why did I switch?

Prior to going with the solution, we used Ruckus.

How was the initial setup?

The installation is fine. The solution is easy to install.

It took under five minutes.

What about the implementation team?

Installation can be done on one's own. 

What's my experience with pricing, setup cost, and licensing?

The solution is overly expensive. 

What other advice do I have?

I would recommend the solution to others, unless the price would be competitive. 

We make use of 50 to 100 Meraki units.

I like Cisco Meraki Wireless LAN, so I rate it as a six or seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
Video conferencing Admin at a tech services company with 51-200 employees
Real User
Top 5Leaderboard
HIPAA compliant, with good wireless monitoring but the throughput could be better
Pros and Cons
  • "Cisco Meraki is HIPAA compliant."
  • "The throughput of the switches for wireless could be improved."

What is our primary use case?

We are implementors. We implement solutions for our clients.

What is most valuable?

All of the compliances are available with Cisco Meraki. For example, you have all of the HIPAA compliance. Cisco Meraki is HIPAA compliant.

Because of HIPAA compliance, it can be used in the pharmaceutical industries.

I like cloud-based monitoring.

What needs improvement?

The throughput of the switches for wireless could be improved. I am expecting more from it. The bandwidth should be improved. It should be increased.

For how long have I used the solution?

We have been dealing with this solution for six months.

What do I think about the stability of the solution?

It's a stable solution. There are no issues with stability.

What do I think about the scalability of the solution?

There is no problem with scaling. It's a scalable product.

Which solution did I use previously and why did I switch?

We have recently provided a client the complete Aruba solution. It's both on-premises and on the cloud, for switching, for wireless, and monitoring. It is called Aruba Central.

What other advice do I have?

I would rate this solution a seven out of then.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Andres Cardenas
IT Specialist at a tech services company with 11-50 employees
Real User
Easy solution if implemented on the cloud
Pros and Cons
  • "The monitoring device enables you to see the network health."
  • "Concern when there are a number of concurrent users."

What is our primary use case?

With Meraki Wireless Solutions of Cisco Wireless, I can manage them from the cloud. We are a partner of Cisco.

What is most valuable?

Being able to manage in the cloud is a valuable feature. The other valuable feature is the monitoring device, you can see the network health.

What needs improvement?

I have some problems when I want to connect some users when there are a lot of users and they disconnect.

Another pain point is that we have to manually do the frequency settings, especially the power of the access points.

What do I think about the stability of the solution?

Cisco Meraki is quite stable.

What do I think about the scalability of the solution?

This solution is scalable.

What's my experience with pricing, setup cost, and licensing?

Pricing of Cisco Meraki Wireless LAN could be better.

What other advice do I have?

The solution is easier if you implement it with the cloud. 

I would rate Cisco Meraki an 8 out of 10 because of the problems we have with concurrent users.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
Product Categories
Wireless LAN
Buyer's Guide
Download our free Cisco Meraki Wireless LAN Report and get advice and tips from experienced pros sharing their opinions.