The main use case is as an enterprise network for the user working in the office and for guests.
Network Engineer at a computer software company with 501-1,000 employees
Reliable and easy to set up but support varies in quality
Pros and Cons
- "Provided reliability and a good price."
- "Quality of technical support varies."
What is our primary use case?
How has it helped my organization?
This solution has provided reliability and a good price for my organization.
What is most valuable?
The most valuable feature is wireless connectivity.
For how long have I used the solution?
I've been using this solution for two to three years.
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Cisco Meraki Wireless LAN
June 2025

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What do I think about the scalability of the solution?
This is a scalable solution.
How are customer service and support?
The quality of technical support varies, sometimes it's very good, sometimes not.
Which solution did I use previously and why did I switch?
I also work with Cisco Wireless LAN. We choose to work with Meraki because we are familiar with the technology from selling the solution.
How was the initial setup?
The initial setup is quite straightforward. In general, setup should not take more than one or two days.
What's my experience with pricing, setup cost, and licensing?
Licensing is available on a yearly basis. A higher subscription fee may be necessary if extra features are required.
What other advice do I have?
Cisco Meraki is quite reliable and provides good support, on a par with other brands. It also requires less time to implement and maintain the network, and it can save running and operating costs. I would rate this solution as seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

IT Management at a government with 201-500 employees
A trustworthy solution which is easy, secure, has great scalability and stability and an easy installation
Pros and Cons
- "The solution is trustworthy. I find it easy and secure."
- "There should be better Spanish-language technical support."
What is our primary use case?
I do not know which version we are using.
What is most valuable?
I find Cisco Meraki Wireless LAN to be more secure and easy to use. It is easy to control.
With the solution, we have a little mesh and wire LAN, and the performance is awesome.
What needs improvement?
The price can always be better.
There should be better Spanish-language technical support.
What do I think about the stability of the solution?
I am wholly in agreement that the solution is stable.
What do I think about the scalability of the solution?
I agree wholeheartedly that the solution is scalable.
For the moment, we do not have plans to increase the usage.
How are customer service and support?
There should be better Spanish-language support.
How was the initial setup?
The solution's setup was easy.
The previous deployment took, perhaps, two weeks.
What about the implementation team?
We were assisted by the main controller and several partners.
Our experience with them was positive. We found them to be helpful.
There was an engineer who was responsible for configuring the solution and a technician for connecting the cables in the wall.
What was our ROI?
I have not seen a return on our investment.
What's my experience with pricing, setup cost, and licensing?
As is always the case, the price could be better, although I do not recall exactly how much this comes out to. I do know that I make tri-annual purchases of the solution. The fee is once every three years.
Which other solutions did I evaluate?
We did not use another solution prior to Cisco Meraki Wireless LAN. We considered Fortinet as an alternative, but felt Cisco Meraki Wireless LAN offered better wifi and was a superior routing solution.
What other advice do I have?
I am a customer.
There are, perhaps, 25 or 30 people making use of the solution in our organization.
The solution is trustworthy. I find it easy and secure.
I rate Cisco Meraki Wireless LAN as an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Cisco Meraki Wireless LAN
June 2025

Learn what your peers think about Cisco Meraki Wireless LAN. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
Network Administrator at a real estate/law firm with 201-500 employees
Stable, issue-free, and scalable
Pros and Cons
- "I have found the scalability to be very good."
- "Cisco offers pretty expensive devices."
What is our primary use case?
I primarily use the solution for network connectivity. They have a microcontroller and size the firmware with access points. I didn't need to buy another controller to control all of them in one click. At any one of the access point, I can configure the whole network.
What is most valuable?
It's a very useful product.
The solution is stable. So far, it has been issue-free.
I have found the scalability to be very good.
What needs improvement?
Cisco offers pretty expensive devices.
I'd like it if Cisco made it possible to integrate its solution with HP.
The initial setup is a bit difficult.
For how long have I used the solution?
I only installed the solution one month ago. I haven't used it for very long.
What do I think about the stability of the solution?
The stability of the solution seems to be very good. There are no bugs or glitches. it doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The product scales well. If a company needs to expand it, it can do so.
We have 500 users who are on the solution currently.
How are customer service and support?
I've never had to reach out to technical support. I can't speak to how helpful or responsive they are.
Which solution did I use previously and why did I switch?
I'm also familiar with Ubiquiti.
How was the initial setup?
The initial installation is a bit hard. It's not quite like, for example, Ubiquiti. If you have a mountain of access points, it will take a while, as it typically takes a technician 15 to 20 minutes per access point.
The installation doesn't require a lot of people. It took only a few guys - one for integration and one for administration.
What's my experience with pricing, setup cost, and licensing?
The solution is pricey. It's an expensive product.
What other advice do I have?
I'd rate the solution at a ten out of ten. It's been extremely reliable and I've been happy with it.
I wouldn't necessarily recommend the solution to smaller offices or organizations as Cisco can be expensive. Something cheaper, such as D-Link, may be better in small environments.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior IT Manager at a real estate/law firm with 51-200 employees
A scalable and stable solution, but is overpriced and could be more secure
Pros and Cons
- "The solution is easy to install."
- "The solution should be more secure."
What is our primary use case?
We use the wireless network switches for wireless network communication as concerns our hotel.
What needs improvement?
The solution should be more secure.
It is overpriced and more expensive than Hauwei.
For how long have I used the solution?
We've been using Cisco Meraki Wireless LAN for more than two years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and technical support?
We have had no problems with the technical support.
Which solution did I use previously and why did I switch?
Prior to going with the solution, we used Ruckus.
How was the initial setup?
The installation is fine. The solution is easy to install.
It took under five minutes.
What about the implementation team?
Installation can be done on one's own.
What's my experience with pricing, setup cost, and licensing?
The solution is overly expensive.
What other advice do I have?
I would recommend the solution to others, unless the price would be competitive.
We make use of 50 to 100 Meraki units.
I like Cisco Meraki Wireless LAN, so I rate it as a six or seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Infrastructure Manager at a non-profit with 51-200 employees
Very easy installation, stable, and scalable
Pros and Cons
- "The visibility of the site is most useful."
- "Its licensing can be better."
What is our primary use case?
We're using Meraki for our AP. We're also using Meraki for our SD-WAN.
What is most valuable?
The visibility of the site is most useful.
What needs improvement?
Its licensing can be better.
For how long have I used the solution?
I have been using this solution for three years.
What do I think about the stability of the solution?
It is pretty stable.
What do I think about the scalability of the solution?
We have scaled it. There is no problem.
We have 230 users, and they don't even know that it exists.
How was the initial setup?
It is straightforward and very easy. It is basically plug-and-play.
It is very quick. It probably takes more time to actually do the physical installation.
What about the implementation team?
I did one site myself. The rest were done by others. They were IT guys.
We have four people for deployment and maintenance. They are SMEs or system specialists.
What's my experience with pricing, setup cost, and licensing?
Its price is okay for an enterprise. Its licensing is the most painful. If you hear anything bad about Cisco, it's about that. We're supposed to be one of the resellers but had to come back down to become a user. It's really bizarre.
Which other solutions did I evaluate?
We did evaluate other options. It was a long ago.
What other advice do I have?
I would recommend this solution to others. I would rate Cisco Meraki Wireless LAN an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CEO at Meridian Infotech Ltd.
Good management, good support, and easy to install
Pros and Cons
- "Its management is most valuable. It is the major feature of Meraki."
- "Integration with the corporate LAN where Catalyst products are installed is a major challenge."
What is most valuable?
Its management is most valuable. It is the major feature of Meraki.
What needs improvement?
Integration with the corporate LAN where Catalyst products are installed is a major challenge.
For how long have I used the solution?
I have been using this solution for the last seven or eight years.
What do I think about the scalability of the solution?
We cater to medium and enterprise companies. We have good experience in managing large networks.
How are customer service and technical support?
Because it is a part of Cisco, we are getting good support.
How was the initial setup?
It is easy. Its ease is the main thing.
What's my experience with pricing, setup cost, and licensing?
Its price is higher than other products. It is above the expectation of customers. So, every time we need to fight for a good price.
What other advice do I have?
I would rate Cisco Meraki Wireless LAN a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Head of IT Network Division at Panorinformatika
Stable, scalable, and easy to use
Pros and Cons
- "The user interface is very simple and easy to use — our customers are very satisfied."
- "There could be more functionality."
What is our primary use case?
I work for a system integrator company. I am in charge of approximately 15 people — I am head of the network department. We deal with many different companies, but Meraki and Cisco are the most popular.
We have approximately 100 customers using this solution.
What is most valuable?
The user interface is very simple and easy to use — our customers are very satisfied.
Meraki in general is easy to use. I recently hosted a webinar regarding SD-WAN. I compared Cisco Meraki with other Cisco products. Meraki's performance is a little bit lower compared with other Cisco products, but the platform is very, very simple. As long as a customer has a dedicated IT team, then Meraki will be a good option for them.
What needs improvement?
There could be more functionality.
For how long have I used the solution?
I have been using Cisco Meraki Wireless LAN for a couple of years.
What do I think about the scalability of the solution?
This solution is both scalable and stable.
How are customer service and technical support?
We're a highlighted partner. If we have any questions, then we can go to the technical guys and get answers immediately. We get the best support all of the time.
How was the initial setup?
The initial setup was straightforward. The platform is very simple. You have to install the EPs and put them on the virus controller so that you can fine-tune the different settings.
What about the implementation team?
We typically install this solution for our customers. Still, if a customer wants to install it themselves, then they can do so easily.
What's my experience with pricing, setup cost, and licensing?
Meraki and Aruba are available for almost exactly the same price. The price/benefit ratio is great. Meraki is more affordable than Aruba, HPE, and others.
What other advice do I have?
I would absolutely recommend this solution to others.
On a scale from one to ten, I would give Cisco Meraki Wireless LAN a rating of ten.
For small to medium-sized businesses, I think it's the best.
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Network Systems Engineer at a tech services company with 201-500 employees
Good management, easy to setup, stable, and it is scalable
Pros and Cons
- "The most valuable feature of this solution is the application visibility, which is one of the main features."
- "It would be good to integrate with ISE in the future."
What is our primary use case?
I am a system integrator. I help integrate Meraki Solutions.
We have customers with offices in Sri Lanka who have other small resorts globally. We use Cisco Meraki Wireless LAN for the management and configuration without having to go to the site.
What is most valuable?
The most valuable feature of this solution is the application visibility, which is one of the main features.
What needs improvement?
We need more options for core switches. More switches with hardware capabilities that can be used at the core level. That would be very helpful.
It would be good to integrate with ISE in the future.
For how long have I used the solution?
I have been integrating Cisco Meraki Wireless LAN for more than five years.
What do I think about the stability of the solution?
I don't have any issues with the stability of the Cisco Meraki Wireless LAN.
What do I think about the scalability of the solution?
It's a scalable solution.
Most of our clients are enterprise companies.
How are customer service and technical support?
Technical support is good but can be improved. I would rate them an eight out of ten.
Which solution did I use previously and why did I switch?
I am a design engineer. I work with Cisco Meraki, Aruba, Alcatel, and Ruckus.
How was the initial setup?
The initial setup is straightforward.
What's my experience with pricing, setup cost, and licensing?
I would say that they have adequate pricing.
What other advice do I have?
I would rate Cisco Meraki Wireless LAN a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator

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Updated: June 2025
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