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reviewer918813 - PeerSpot reviewer
Network Administrator at a educational organization with 501-1,000 employees
Real User
Oct 12, 2021
Easy to deploy, includes a cloud controller, and updates continuously
Pros and Cons
  • "Meraki WLAN is easy to deploy, includes a cloud controller, and updates continuously. It also offers high visibility."
  • "The licensing isn't very customer-centric. They may have improved it, but previously, if you forgot to pay on a certain day, your service would be shut off."

What is our primary use case?

We use Meraki Wireless LAN to provide wireless services at a school.

What is most valuable?

Meraki WLAN is easy to deploy, includes a cloud controller, and updates continuously. It also offers high visibility. 

For how long have I used the solution?

We had one location for over a year, so I was familiar with the console for three years and the wireless solution for over a year.

What do I think about the stability of the solution?

Meraki WLAN is solid. I can't recall the last time I had to replace an AP or anything like that.

Buyer's Guide
Cisco Meraki Wireless LAN
December 2025
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What do I think about the scalability of the solution?

I would say that Meraki WLAN is scalable, but the licensing makes it a little difficult. You can't just add on more APs within your scope. You have to purchase more licenses to scale.

How are customer service and support?

I really only used my sales engineer for support. He was able to answer most of my questions, but he was previously an engineer before, so I didn't have to call them. 

How was the initial setup?

Deployment is straightforward. It requires very little configuration.

What's my experience with pricing, setup cost, and licensing?

The licensing isn't very customer-centric. They may have improved it, but previously, if you forgot to pay on a certain day, your service would be shut off. 

What other advice do I have?

From a purely technical point of view, I would rate Meraki WLAN eight out of 10. If you are considering implementing Meraki, I would suggest considering the size of your team. If you are strapped for resources, I would say go with something else over Cisco. But as far as functionality goes, I would rate it over some of the others, like Juniper and Mist.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Founder, Director at a tech services company with 1-10 employees
Reseller
Top 5
Oct 6, 2021
Offers very good integration and allows for cloud-based management of your Wi-Fi network
Pros and Cons
  • "Allows for cloud-based management of your Wi-Fi network."
  • "If you lose connectivity with the controller, your Wi-Fi network is immediately impacted."

What is most valuable?

I've worked on this solution for a couple of clients who already had it deployed. It has many good features and good integration. This is more of a hybrid setup where the switch takes over a lot of responsibility depending upon what you have deployed. It takes a lot of control and allows for cloud-based management of your Wi-Fi network.

What needs improvement?

One of the key problems is that, similar to a solution like Ruckus, if you lose connectivity with the controller, your Wi-Fi network is immediately impacted and users are unable to connect to the network. It's a challenge because then your budget inflates as you have to invest in a high availability kind of solution and have more than one controller. If you are spread across a large area geographically, then you may want to have multiple controllers at different sites so that if one fails you always have a backup to go to and you're not dependent on the links that connect to your offices. It can become costly as a result. 

There is nothing much that can change but I believe the hardware could become more economical. The licensing part is okay, and compared to other cloud-managed Wi-Fi's, Meraki is well placed on the pricing, but the hardware costs a bomb. If they could reduce the price of the hardware, the access points, that would be a great benefit for them.

What do I think about the stability of the solution?

The solution is stable and more secure when you compare it to Ruckus because if you have an MX firewall, you automatically get the firewall features over your Wi-Fi as well. The outcome is that all the data passing through the Wi-Fi definitely passes through the firewall. 

What do I think about the scalability of the solution?

Meraki is quite scalable. 

How are customer service and support?

Thanks to my experience with Wi-Fi, I haven't needed tech support from Meraki. One good point about Meraki and Cisco overall would be the documentation. It's extremely comprehensive so that you don't need to call tech support unless you encounter a specific problem, and you can find most things by doing a Google search.

How was the initial setup?

I believe the initial setup is pretty straightforward although I've never deployed the solution - I've managed it for clients. We currently have three companies that are using this product. From a maintenance perspective, it requires a couple of maintenance staff to keep a tab on the solution, depending upon your work environment. 

What's my experience with pricing, setup cost, and licensing?

Licensing is on an annual basis and there is also the hardware inventory. If the firewall goes down, for example, that could cause a problem. The point of failure and the work involved around it makes it a more costly solution.

What other advice do I have?

For anyone looking for a simple management solution in a geographically spread-out network, Meraki is a good bet compared to Ruckus. However, they lose points on the cost as well as on the complexity of its multiple-tiered structure, where you have an MX firewall or a switch, your Wi-Fi access points, and then the cloud. It's too much and could be as easy as having the cloud and access points, but the product has an additional tier integrated, which makes it somewhat complex.

I would place them at eight out of 10. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Buyer's Guide
Cisco Meraki Wireless LAN
December 2025
Learn what your peers think about Cisco Meraki Wireless LAN. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,371 professionals have used our research since 2012.
reviewer1606029 - PeerSpot reviewer
Principal at a tech services company with 11-50 employees
Real User
Oct 3, 2021
Provides a high level of security and stability for teleconferencing
Pros and Cons
  • "Meraki is a decent solution for a small company, and we use it in a pretty typical way. We need Teams and Zoom to work, and we need a high level of security because we want our business to remain confidential."

    What is our primary use case?

    We have a small, growing company, and they're looking for a wireless capability to do typical office stuff, except that now, we're doing a lot more meetings on Teams and Zoom. We often have a setup where a few people in a conference room connect with remote workers on a Teams meeting. We've had some Teams and Zoom calls interrupted due to problems with the wireless and the wide-area network, as well as some other standard internet issues. Meraki is a decent solution for a small company, and we use it in a pretty typical way. We need Teams and Zoom to work, and we need a high level of security because we want our business to remain confidential.

    For how long have I used the solution?

    My company has been using Meraki Wireless for several years, but I've only been involved for a year and a half.

    How are customer service and support?

    I haven't interacted with technical support. I hire third-party technical staff, and they deal with all the actual support.

    What other advice do I have?

    I rate Cisco Meraki Wireless eight out of 10. My suggestion to anyone looking to implement this kind of solution is to use a smart consultant. I use technical consultants to handle things like picking out a solution. So I have one guy who says Ubiquiti would be a great platform, and the other says they think Meraki is the best platform.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Digital Transformation Consultant at a tech services company with 1-10 employees
    Consultant
    Sep 24, 2021
    Simple installation, good coverage, but priced high
    Pros and Cons
    • "The solution provides good coverage and identity management. Additionally, the user interface is straightforward."
    • "Overall the solution needs to have more time to mature."

    What is our primary use case?

    We use Cisco Meraki Wireless LAN for our networking and security.

    What is most valuable?

    The solution provides good coverage and identity management. Additionally, the user interface is straightforward.

    What needs improvement?

    Overall the solution needs to have more time to mature.

    For how long have I used the solution?

    I have been using Cisco Meraki Wireless LAN within the last 12 months.

    What do I think about the scalability of the solution?

    Most of our customers are enterprise companies using this solution.

    How was the initial setup?

    The initial setup is very easy.

    What's my experience with pricing, setup cost, and licensing?

    The solution could improve the licensing structure and the price is expensive.

    The subscription model needs to improve because when the subscription expires the solution stops working and you are not able to use the product. This needs to improve.

    What other advice do I have?

    I rate Cisco Meraki Wireless LAN a six out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1672686 - PeerSpot reviewer
    Virtual IT Director at a educational organization with 11-50 employees
    Real User
    Sep 22, 2021
    Stable, no issues and meets specifications
    Pros and Cons
    • "The most valuable thing to me is the stability of the product."
    • "The price could be slightly better, but then again, we negotiate deals every time so the market price isn't really relevant."

    What is our primary use case?

    I do networking fit-outs for schools. I'm an advisor to about 30,000 schools.

    What is most valuable?

    The most valuable thing to me is the stability of the product.

    For how long have I used the solution?

    I've been in the business 47 years, and I've been using Meraki for as long as they've been in business, which is about 14 years now.

    What do I think about the scalability of the solution?

    I don't have an issue. It meets specifications.

    How are customer service and technical support?

    I don't get involved on that end of it.

    How was the initial setup?

    I don't get involved in the setup or installation.

    What's my experience with pricing, setup cost, and licensing?

    The price could be slightly better, but then again, we negotiate deals every time so the market price isn't really relevant.

    What other advice do I have?

    I would rate it eight out of 10.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    Senior IT Manager at a real estate/law firm with 51-200 employees
    Real User
    Aug 12, 2021
    A scalable and stable solution, but is overpriced and could be more secure
    Pros and Cons
    • "The solution is easy to install."
    • "The solution should be more secure."

    What is our primary use case?

    We use the wireless network switches for wireless network communication as concerns our hotel. 

    What needs improvement?

    The solution should be more secure. 

    It is overpriced and more expensive than Hauwei.

    For how long have I used the solution?

    We've been using Cisco Meraki Wireless LAN for more than two years.

    What do I think about the stability of the solution?

    The solution is stable.

    What do I think about the scalability of the solution?

    The solution is scalable.

    How are customer service and technical support?

    We have had no problems with the technical support.

    Which solution did I use previously and why did I switch?

    Prior to going with the solution, we used Ruckus.

    How was the initial setup?

    The installation is fine. The solution is easy to install.

    It took under five minutes.

    What about the implementation team?

    Installation can be done on one's own. 

    What's my experience with pricing, setup cost, and licensing?

    The solution is overly expensive. 

    What other advice do I have?

    I would recommend the solution to others, unless the price would be competitive. 

    We make use of 50 to 100 Meraki units.

    I like Cisco Meraki Wireless LAN, so I rate it as a six or seven out of ten. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user1621110 - PeerSpot reviewer
    NETWORK PRODUCT MANAGER at a tech vendor with 51-200 employees
    Reseller
    Jul 7, 2021
    Average, unremarkable, and basic
    Pros and Cons
    • "The initial setup is pretty straightforward."
    • "There's nothing that special about it."

    What is our primary use case?

    We primarily use the product as a wireless solution. We only deal with wireless. 

    What is most valuable?

    The pricing of the solution is excellent. They tend to offer special pricing, which our clients appreciate.

    The product is very reliable and offers great performance. Our clients never complain about it. It doesn't cause any problems.

    The initial setup is pretty straightforward.

    It's very easy to manage in the control panel. The option to manage and review the connection in the dashboard is very interesting. This is a very easy way to view the signal and it works online.  

    The product works and offers a good connection for the users. 

    What needs improvement?

    This is just an option that customers can choose from. There's nothing that special about it. As a basic solution it does the job, however, I can't say it's fabulous.

    What do I think about the stability of the solution?

    The stability of the product is good. It doesn't crash or freeze and there are no bugs or glitches. It's a reliable solution.

    Which solution did I use previously and why did I switch?

    We also work with Aruba and Ruckus. We offer all three to our clients and they tend to choose which one they want to work with, or which has the best price point for them.

    How was the initial setup?

    The setup and onboarding process is fine. It's pretty straightforward. I wouldn't describe it as overly complex or difficult. A company shouldn't have any issues with the process. 

    What's my experience with pricing, setup cost, and licensing?

    The pricing is pretty good. Customers don't seem to mind it. It's reasonable. 

    What other advice do I have?

    We're partners and resellers.

    It's important for us to present to our customer with some options. However, normally, our customers have a specific budget. In this case, we only move with the needs of our customers. In terms of Meraki, Ruckus, Aruba, et cetera, all work fine. We don't have problems. We don't have interference, or need a box reset, or face other kinds of problems.

    Overall, I would rate the solution at a four out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1609476 - PeerSpot reviewer
    Infrastructure Manager at a non-profit with 51-200 employees
    Real User
    Jun 28, 2021
    Very easy installation, stable, and scalable
    Pros and Cons
    • "The visibility of the site is most useful."
    • "Its licensing can be better."

    What is our primary use case?

    We're using Meraki for our AP. We're also using Meraki for our SD-WAN.

    What is most valuable?

    The visibility of the site is most useful.

    What needs improvement?

    Its licensing can be better.

    For how long have I used the solution?

    I have been using this solution for three years.

    What do I think about the stability of the solution?

    It is pretty stable.

    What do I think about the scalability of the solution?

    We have scaled it. There is no problem.

    We have 230 users, and they don't even know that it exists.

    How was the initial setup?

    It is straightforward and very easy. It is basically plug-and-play.

    It is very quick. It probably takes more time to actually do the physical installation. 

    What about the implementation team?

    I did one site myself. The rest were done by others. They were IT guys.

    We have four people for deployment and maintenance. They are SMEs or system specialists.

    What's my experience with pricing, setup cost, and licensing?

    Its price is okay for an enterprise. Its licensing is the most painful. If you hear anything bad about Cisco, it's about that. We're supposed to be one of the resellers but had to come back down to become a user. It's really bizarre.

    Which other solutions did I evaluate?

    We did evaluate other options. It was a long ago.

    What other advice do I have?

    I would recommend this solution to others. I would rate Cisco Meraki Wireless LAN an eight out of 10.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
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