Senior System Engineer at a tech services company with 51-200 employees
Reseller
A wireless LAN solution with a robust cloud manageability feature
Pros and Cons
  • "The cloud manageability feature is valuable."
  • "It would be better if they enable full integration with Cisco's cloud-based network in the next release."

What is our primary use case?

We use Cisco Meraki Wireless LAN for enterprise wireless and hospitality wireless. We're using it to cater to all customer needs.

What is most valuable?

The cloud manageability feature is valuable. We can access it from anywhere. We don't have to get customers remote connections, we can simply log in using the internet, and they're easy to manage.

What needs improvement?

It would be better if they enable full integration with Cisco's cloud-based network in the next release. A couple of years back, we did an integration with Cisco Identity Services Engine. There we had some integration issues. Cisco had access in the portfolio, but Cisco Wireless wasn't fully compatible with that integration. If we sell Meraki, we can't promote some other Cisco products because there's a clash. 

For how long have I used the solution?

I've been using Cisco Meraki Wireless LAN for around four years.

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Cisco Meraki Wireless LAN
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What do I think about the stability of the solution?

Cisco Meraki Wireless LAN is a stable and reliable solution. We have a dedicated team to perform maintenance.

What do I think about the scalability of the solution?

Cisco Meraki Wireless LAN is scalable. We have some customers that own 100 branches and they're connected. There was no issue regarding scalability.

How are customer service and support?

Cisco's technical support is good.

How was the initial setup?

The initial setup is straightforward. It took us a few weeks to deploy, not much.

What about the implementation team?

We implemented Cisco Meraki Wireless LAN as we're an integrator.

What's my experience with pricing, setup cost, and licensing?

The price is on the high side when compared to Aruba. We pay for Cisco Meraki Wireless LAN on a yearly basis.

What other advice do I have?

If you need a simple feature set, you can use Meraki basically without any issues.

On a scale from one to ten, I would give Cisco Meraki Wireless LAN an eight.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
MD and CEO at Aster Networks
Real User
Easy to setup and and offers a single point of management
Pros and Cons
  • "The most valuable feature is cloud management."
  • "The Meraki platform needs better on-premises management options."

What is our primary use case?

We are a system integrator and this is one of the Wireless solutions that we implement for our customers.

What is most valuable?

The most valuable feature is cloud management.

What needs improvement?

The Meraki platform needs better on-premises management options.

For how long have I used the solution?

I have been working with this specific product for three years, and more generally with Cisco for 20.

What do I think about the stability of the solution?

This solution is scalable and we haven't had any issues with it. I would say that it is for medium-sized and enterprise-level businesses.

What do I think about the scalability of the solution?

Meraki Wireless LAN is a stable product.

How are customer service and technical support?

We have dealt with Cisco's technical support in the past and we are satisfied with the service.

Which solution did I use previously and why did I switch?

We have experience with similar products by other vendors such as Aruba and Arista, and we prefer products by Cisco.

How was the initial setup?

The initial setup is very easy. The length of time required for deployment depends on the situation at the client's site, in terms of readiness. It will also vary depending on the number of switches and routers that are in-place or need to be installed.

Generally, the deployment will not take more than two hours.

What other advice do I have?

This is a product that we recommend over other similar ones by other vendors.

I would rate this solution a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Cisco Meraki Wireless LAN
April 2024
Learn what your peers think about Cisco Meraki Wireless LAN. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,857 professionals have used our research since 2012.
it_user1161036 - PeerSpot reviewer
Senior Network Specialist at a real estate/law firm with 501-1,000 employees
Real User
Good technical support, but not stable and has poor functionality
Pros and Cons
  • "Cisco's technical support is very good and better than other vendors."
  • "In the next release, I would like to see a third-party high tech center to connect multiple users to a particular network."

What is most valuable?

This is a cloud-based solution that is easily managed. You can manage the visibility and the cloud controller.  

It's a cloud solution that we can access from anywhere, on a mobile phone or any device. We can connect to it, manage it, and we can configure it. It's simple, really easy.

What needs improvement?

The stability of this solution is not good. It needs improvement.

Operation-wise this solution has some problems and the functionality is not very good.

In the next release, I would like to see a third-party high tech center to connect multiple users to a particular network.

For how long have I used the solution?

I have been using this solution for fifteen years.

What do I think about the stability of the solution?

This solution is not stable.

This solution is still evolving and sometimes the authentication stops working and the client is not able to browse anything even though it is connected. It's quite an unstable solution. 

What do I think about the scalability of the solution?

This solution is scalable. It's good and we have no issues.

How are customer service and technical support?

Cisco's technical support is very good and better than other vendors.

What other advice do I have?

I would rate this solution a five out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Ammar_Farhat - PeerSpot reviewer
Head of IT at Hubtech
Real User
Top 5
Good monitoring and reporting features, and easy to install
Pros and Cons
  • "The most valuable features are the management tools, including monitoring and reporting."
  • "In the future, I would like to see IP telephony in Saudi Arabia."

What is most valuable?

The most valuable features are the management tools, including monitoring and reporting.

It can also be used for monitoring photos for all iPhones. It's an awesome application!

What needs improvement?

The price is good, but it could be improved.

The camera needs improvement because currently, it only accepts a 128-gigabyte memory card. It's too small to record a video.

In the future, I would like to see IP telephony in Saudi Arabia. It is currently not available.

For how long have I used the solution?

I have been using this solution for one month.

What do I think about the stability of the solution?

The stability is very good.

What do I think about the scalability of the solution?

The scalability of this solution is good.

How are customer service and technical support?

The support for this solution is good. They're brilliant.

How was the initial setup?

The initial setup was very easy to install.

What other advice do I have?

I would rate this solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Digital Transformation Consultant at Teksedo Solutions
Consultant
Simple installation, good coverage, but priced high
Pros and Cons
  • "The solution provides good coverage and identity management. Additionally, the user interface is straightforward."
  • "Overall the solution needs to have more time to mature."

What is our primary use case?

We use Cisco Meraki Wireless LAN for our networking and security.

What is most valuable?

The solution provides good coverage and identity management. Additionally, the user interface is straightforward.

What needs improvement?

Overall the solution needs to have more time to mature.

For how long have I used the solution?

I have been using Cisco Meraki Wireless LAN within the last 12 months.

What do I think about the scalability of the solution?

Most of our customers are enterprise companies using this solution.

How was the initial setup?

The initial setup is very easy.

What's my experience with pricing, setup cost, and licensing?

The solution could improve the licensing structure and the price is expensive.

The subscription model needs to improve because when the subscription expires the solution stops working and you are not able to use the product. This needs to improve.

What other advice do I have?

I rate Cisco Meraki Wireless LAN a six out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Deputy Manager at STBL
Reseller
Stable, scales according to our customers needs
Pros and Cons
  • "I have found it to be stable."

    What is our primary use case?

    We sell and provide technical support for the solution.

    For how long have I used the solution?

    We have been using the solution for approximately three years.

    What do I think about the stability of the solution?

    I have found it to be stable.

    What do I think about the scalability of the solution?

    The solution is scalable.

    What about the implementation team?

    We have 15 employees and we provide support for the solution to our customers.

    What's my experience with pricing, setup cost, and licensing?

    The price of the product could be cheaper.

    What other advice do I have?

    I would recommend the solution to others, we have sold it to over 100 customers.

    I rate Cisco Meraki Wireless LAN a nine out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    PeerSpot user
    Co-Founder at a tech services company with 51-200 employees
    Consultant
    I can manage and monitor all the clients of my network whenever I want and wherever I am.

    What is most valuable?

    Cloud networking is perfect, I can manage and monitor all the clients of my network whenever I want and wherever I am.

    How has it helped my organization?

    The Layer-7 capability let me control traffic and block unwanted services.

    What needs improvement?

    Although Layer-7 helps, it could still be improved.

    What was my experience with deployment of the solution?

    We had no issues with the deployment.

    What do I think about the stability of the solution?

    We had no issues with its stability.

    What do I think about the scalability of the solution?

    We have had no issues scaling.

    How are customer service and technical support?

    Meraki support is really good.

    Which solution did I use previously and why did I switch?

    We also use Meraki MR and Aerohive devices.

    How was the initial setup?

    Meraki setup is easy.

    What other advice do I have?

    Both Meraki and Aerohive are good products, and I prefer Meraki. I work with Meraki products in production. Meraki are more intuitive than Aerohive.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Director at a tech services company with 51-200 employees
    Reseller
    Easy to deploy, good technical support, and you can manage multiple locations from a single pane of glass
    Pros and Cons
    • "The most valuable feature is the ease of deployment."
    • "The price could be slightly lowered to make it more competitive in the market."

    What is our primary use case?

    We are a reseller and Cisco Meraki Wireless LAN is one of the network-related infrastructure devices that we sell. Our customers deploy it where they want to have one single management pane across multiple locations.

    What is most valuable?

    The most valuable feature is the ease of deployment.

    What needs improvement?

    The price could be slightly lowered to make it more competitive in the market.

    For how long have I used the solution?

    We have been reselling this product for between one and two years.

    What do I think about the stability of the solution?

    This product is quite stable and we haven't had any issues with our client.

    What do I think about the scalability of the solution?

    Scalability has not been a problem.

    How are customer service and technical support?

    The technical support is good.

    Which solution did I use previously and why did I switch?

    I have used Cisco Aironet as well, and I find the Meraki Wireless much easier to deploy.

    How was the initial setup?

    The initial setup is easier than some other solutions, such as Cisco Aironet. It takes four to five days to complete the deployment.

    What about the implementation team?

    Our in-house team does the deployment for our customers.

    What's my experience with pricing, setup cost, and licensing?

    This solution is slightly more expensive than others, such as Ruckus Wi-Fi. There are no costs in addition to the standard licensing fees.

    What other advice do I have?

    In summary, this is a good product and one that we recommend.

    I would rate this solution a nine out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
    PeerSpot user
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    Updated: April 2024
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    Buyer's Guide
    Download our free Cisco Meraki Wireless LAN Report and get advice and tips from experienced pros sharing their opinions.