Auvik Network Management (ANM) Reviews

As an MSP, we install Auvik on our managed service clients' networks to gain a comprehensive view of their network layout. This allows us to monitor overall network health, receive performance metrics, and identify outages across all SNMP-manageable devices like firewalls and switches. While Auvik excels in network device monitoring, we rely on other tools for managing aspects like Windows systems.

In larger environments, we typically deploy a dedicated agent directly on the network for comprehensive scanning and monitoring. For smaller environments, a cloud-based agent provides a more efficient solution.

Auvik provides a close to real-time picture of our network.

Integrating with a network map might seem straightforward, but the complexity depends on the network size. Larger networks require more effort. Fortunately, most of our clients have relatively small setups, typically one to two sites, two to three firewalls, and five to six switches. This keeps our integration time to a maximum of thirty minutes, making it a quick process to get them up and running.

While entry-level technicians don't heavily rely on Auvik for troubleshooting itself, they do benefit from its automated ticketing system. Auvik alerts them to device outages, allowing them to perform basic troubleshooting. If the issue persists, they can escalate the ticket to an engineer, who can then leverage both the technician's initial efforts and the information provided by Auvik for further diagnosis.

Auvik has significantly improved our ability to resolve issues quickly. It saves me at least 30 minutes per ticket because I no longer need to remote into individual network environments and run diagnostic tools manually. With Auvik, I can pull up an overview of the network, saving valuable time on troubleshooting, updates, and other tasks.

Auvik allows us to spend less time on setup, maintenance, and issue resolution.

I like Auvik's detailed device dashboards that show everything from uptime to configuration revisions. The new Northstar feature is particularly useful for troubleshooting network path issues. When someone reports slowness or connectivity problems, Northstar quickly maps the device's connection path, helping pinpoint or narrow down where the problem might lie.

Auvik's interface can appear cluttered at times, reflecting its feature-rich nature, but despite some occasional messiness, it remains fairly intuitive for new users.

It would be helpful to suppress credential prompts for specific sites in Auvik. Currently, we have to dismiss the "enter credentials" or "new devices found" alerts for each site, which can be repetitive. An ideal solution would be a per-site checkbox to indicate that we've discovered all the devices we expect on that network and don't want to be prompted for credentials again. This would streamline our workflow and eliminate the need to dismiss repetitive messages.

While Auvik offers good integrations with SNMP, WMI, and VMware, there's room for improvement with Hyper-V, a platform we heavily rely on. Additionally, enhanced UPS integration would be valuable, particularly for alerting on critical events like a switch to battery power, which currently seems to be missing. This limitation may be specific to our UPS setup, but improved UPS monitoring within Auvik would be beneficial.

The speed and performance can be improved.

I have been using Auvik Network Management for two years.

Auvik Network Management can be a bit slow at times, causing us to wait for it to fully load information. While it doesn't crash frequently, occasional lags can interrupt the workflow.

Our experience with Auvik's scalability is positive. While very large networks with many sites and devices can experience slow loading times, this isn't a concern for most of our clients, who typically have just a few sites. For the handful of larger clients we do have, sub-dividing their networks into smaller groups has mostly addressed performance issues. Even our largest client, with its complex network of eight core switches, 20 labs, and a main firewall, only experiences minor slowdowns when loading everything at once. Overall, Auvik's scalability seems well-suited for the needs of our client base.

In the past, I reached out to Auvik support a few times regarding general SNMP issues, where I had trouble getting Auvik to communicate properly with some devices.

My communication with Auvik technical support was via email, a back-and-forth process with replies within a few hours, which is fairly typical. While it took a few days to resolve and initially involved directing me to the knowledge base, the support escalated to someone who identified the specific fix needed. Overall, it wasn't exceptional but certainly not substandard either.

The overall setup of Auvik is straightforward. One person is enough to handle the deployments.

I would rate Auvik Network Management nine out of ten.

Having used similar network monitoring tools in the past, I was already somewhat familiar with the core functionality of Auvik when I joined the organization.

I recommend Auvik Network Management. While the training and documentation are helpful, hands-on experience is key. In my case, after reading the manual, I dove right in with a client's network and spent a few hours exploring the software. This practical learning made a big difference during my first rollout, as I had a much better understanding of Auvik's capabilities. Having prior experience with network monitoring tools like Nagios and OpenNMS helped as well, since they share a similar core concept of agent-based monitoring and network mapping. This familiarity made Auvik relatively easy to pick up.

We primarily use the solution for traffic insights or traffic monitoring. It's for network management. While we're also using it for managing some of our network devices, the main reason for this was traffic insights.

The network map can provide a full network visibility or maybe just partial - it depends. For me, for my use case, it gives me plenty of visibility and also sends me alerts. I can set up different alerts based on enterprise system utilization and things like that. For my use case, it does pretty much everything I need it to, and it can do a lot more than I'm using it for.

The traffic insights are excellent. It's amazing how it works. There are really well built features on it. It's not a very common feature that you see in a lot of these network management tools. It's a game-changer. 

The setup is amazing. Most of the work is automatic. You just set it up, and then it just does its own thing.

The interface is pretty straightforward. The dashboard is there. There are some advanced features as well. 

They walk you through everything. If you need some help with something, like, navigating or something, they'll help. They provide ongoing support. If I need to find out anything about any feature, I can just set up a call with them, and they will walk me through it. 

The ease of access is pretty straightforward. I had used the solution in the past, but not as much. Maybe just to check a device's status here and there, but not to the point of deploying and using it heavily. However, then I found out about the traffic insights and the other features they offer. We bought some licenses internally and deployed them to our team sites, and now I use them much more. It's not very intimidating. The navigation and layout are easy.

The network map gives a real-time picture of the network. If you have a network set up right, it gives you a nice overview. 

The map I use is usually when I'm deploying a new site. That's when I try to make sure everything is there. I get a real quick overview to make sure everything is adapted - instead of going down into inventory and going through each single line item. Instead, I can just look at the map. 00:08:53 Speaker 0

I saw the benefit before implementing it when I was doing my research. Auvik was one of the very few solutions that had the features I was looking for. That's why I signed up for the trial. Immediately, I knew it's what I was looking for. Once you sign up for the trial, they send you an invite for a call to go over everything.

The meantime to resolution has improved. Let's say you have just one source of visibility on your network where you are relying just on your controller or something like that; then, of course, it will take a lot longer to get to the issue. Auvik shows all the nodes or all the devices online, and it makes it much faster to resolve these issues. 

Auvik allows me to spend less time on setup, maintenance, and issue resolution. The setup is especially well thought-out. You just create a site and install a collector, and it does most of the work. It searches for networks and asks if you want to add them.

It sometimes lags, especially in larger deployments. There's a little bit of an issue there where if you're trying to open the Auvik network map, however, for the most part, it's pretty straightforward. It works pretty well.

Recently, I have noticed they are having some issues with the cloud instances where it was causing some issues. It could be more responsive.

For traffic insights, if there is a way to export or automate exports, that would be something I would love to see, especially in the traffic insights. 

I started using the solution in November, 2023.

I'd rate stability eight out of ten. We had an issue earlier this year, however, other than that, it's been solid. 

I'd rate scalability ten out of ten. It's easy to add more sites. 

I've called technical support twice. Both times, they were pretty responsive and knowledgeable, and they resolved my issue immediately. The engineers are great.

Positive

I've used a couple of alternatives, including PRTG. There may have been better performance, however, nothing provided the amount of insights. You can really narrow down the data.

The initial setup was really easy. They have a nice knowledge base as well. It's really streamlined. They also have device-specific configuration help as well. If you want something particular, they have guides for that.

In our case, we're using a lot of Ubiquiti devices, and they have a knowledge base specifically for that, which allows you to see more information. There's documentation for Cisco, for Juniper, et cetera. 

I handled most of the deployment myself. We're often adding sites and for the most part, we can have a site done in less than half a day. It might take an hour or two to get it up and running. If you have a bunch of sites to do, it will obviously take longer. 

The pricing is great. For some organizations, it may be expensive if they're managing every single device. However, it's priced pretty fairly.

Part of it is modular, so you can make it as extensive as you want, and that depends on how much management you are doing. If you are managing a lot of devices for CI,it can get expensive. They only charge for managed devices. Any critical device I'm managing, I'm paying for. However, I'm only managing physical devices on my sites. I'm not managing non-critical devices. 

I'm a customer.

I'd rate the solution nine out of ten.

We use Auvik to gain visibility into our network across multiple locations. 

If you only want a better overview of your network, you will see the benefits immediately. And if something happens a few months later, you will have a powerful troubleshooting tool. It's a single pane of glass where you can see all your devices and try to coordinate between them to figure out where you have problems. It allows you to troubleshoot faster. 

Auvik helps entry-level technicians solve more tickets without assistance. Everything is laid out in the interface, and it gives suggestions about how to remedy a problem. For example, Auvik will highlight mistakes in a configuration between different devices and say, "Hey, you missed something." Our junior staff are not necessarily troubleshooting. They're often collecting information for a high-level engineer, and they can gather that information more easily. It will be easier for the senior engineer to troubleshoot faster. The more information you have at your fingertips, the better. 

Auvik enables you to export all your ports on your switch, and when they are connected to the switch, Auvik lets you set up a battery. For example, we are in the middle of a data center migration, and this feature was helpful. 

We have multiple locations, and navigating or switching between them is easy. It was quite straightforward to implement. The automatic network discovery feature makes things simple.  Sometimes, you might find switches that you didn't realize existed. Of course, it depends on how well-organized you are. 

Auvik comes with multiple automatic alerts, which you can tweak to make it more helpful. For example, we had a couple of devices connected to some ports that were showing many dropped packets. We had no idea about this before we implemented Auvik. It allowed us to troubleshoot all the problems and gave us alerts about the misconfigurations. 

You need to have a little technical expertise, but the interface is well-designed. There are still a few things that they can improve, but Auvik listens to the customers. If I tell them I want to see something, they usually put it on the roadmap. 

Auvik's network map gives you close to a real-time picture of the network if you set it up properly. For instance, if I have connectivity issues between two devices, I can see a warning message, and it's flagged on the network map in a different color.  

The alerts can always be improved. I have raised this issue with Auvik, and they are working to fix the event correlation and alerts. There is always room to improve the interface. When you have multiple sites, it would be nice to have a way to see the connectivity between them. I have one extension between my data centers, so I'd like to see if something goes down or if I cannot point to anything on my side.

They have a drop-down on the left to connect to your disconnected location. They call them locations. There is a map on the higher level where you see where your data centers are located, and you see a color code for an error or a warning in a location. However, you can't see if the communication between the two locations is up and running properly.

We have used Auvik for about six to eight months.

I haven't had any problems with Auvik's stability. They give us advanced notice when there will be downtime for maintenance. 

It's hard to say how scalable Auvik is. I only have three data centers. We've had some meetings with them where we've talked about adding more locations. It's scalable enough for our needs. Adding another data center won't be an issue. 

I rate Auvik customer support 10 out of 10. Their support is excellent, and their AI chat is helpful. When I have questions, the chatbot quickly points me in the right direction. It connects me immediately if I need to talk to one of their technical people. You'll get a callback in five minutes. 

Positive

We didn't have a tool like Auvik, but we used a combination of tools that did the same thing but were not within the same pane of glass. Auvik's advantage is that it gives you a unified view of all your different departments. If I wanted to troubleshoot something, I had to manually go to each switch and correlate the event. Now, I have them all in one place.

We have VMware, and we installed the Auvik agent as a virtual machine. The rest is uploaded to the cloud, so you could consider it a hybrid deployment. The implementation was straightforward. We primarily handled the implementation ourselves, but we go through an MSP model for the licenses. The initial deployment was short. It took us a couple of days per site. We spent some additional time fine-tuning and customizing things. We had a two-person team for all three sites. 

Auvik's licensing model is straightforward and easy to understand. You only pay for the network devices, not endpoint machines. For example, if I have 100 machines attached to one network device, I will buy a license for one device instead of 100 machines. I feel like it's a good value. 

I rate Auvik nine out of 10. It helps during implementation to have solid information about your environment's configuration. That will help speed up the implementation because it uses SMP to collect data from your devices. It helps to know your public and private keys and the versions of all your devices. 

Our network monitoring solution for our clients' sites is Auvik Network Management. With over 60 sites under our care, Auvik helps us efficiently monitor their network uptime and performance. It utilizes data collection, remote tunneling, and device management functionalities to provide us with a comprehensive view of each network's health.

The interface is reasonable and for the most part, operates as we need.

The network map dashboard offers a near real-time view of our network activity. While targeting specific devices for monitoring can be straightforward once set up, initial configuration may require some effort to fine-tune for optimal results. We are able to see 85 percent visibility into our network.

The benefits of Auvik became apparent within the first three months. It provided us with the network visibility we craved. We could now easily see the entire configuration of an environment, allowing us to quickly assess and understand what we were managing. Onboarding a new client became a breeze. Auvik granted us a complete view of their network, including VLANs. The collector itself was also easy to install.

Auvik allows us to spend less time on setup, maintenance, and issue resolution.

Auvik's GUI is user-friendly and well-designed. While there's room for improvement in some aspects of device targeting, overall I find it to be a positive experience. The device management features, particularly credential management and network discovery, are especially valuable. These functionalities streamline the process of identifying and managing all the devices on our network.

I'd like to see an improvement in how we target individual devices. Currently, we can only target a single device by including it within a large SaaS 32 subnet, which is inefficient. Ideally, we should be able to target specific devices directly. This would allow us to include relevant networks and label them accurately, something that's not possible with the current method.

I have been using Auvik Network Management for two years.

We have only encountered one unscheduled outage with Auvik where their website was done.

I would rate the scalability of Auvik Network Management seven out of ten.

The technical support team is responsive and aims to answer inquiries quickly. However, there may be occasions where they encounter issues that require further investigation. In these instances, we have to escalate for a solution.

Neutral

We switched to Auvik because our previous monitoring software, LogicMonitor, was too expensive for our needs.

The initial deployment was straightforward. Five people were involved in the deployment and it took three weeks to complete.

The implementation was completed in-house.

Auvik's pricing model is good.

Our wireless controllers are monitored by Auvik free of charge.

I would rate Auvik Network Management seven out of ten.

Once integrated with our existing system, Auvik requires minimal ongoing maintenance.

Once you've configured the connectors on the site, be mindful during the connector installation process. Make sure your website URLs are accurate. On the technical side, most data transfers from the beta multi-site can be handled automatically. So, if you encounter any errors during installation, they can likely be resolved easily.

I have used Auvik on our local network and our remote network over VPN, and I used it to look for physical devices automatically on our networks.

The main benefit I'm seeking from Auvik is automation. I want to automate the process of pulling resources from our network. I am trying not to do things manually. I would also like to pull information from cloud systems, but I can't do that now. 

It doesn't take long to set Auvik up, and it accurately maps all my network devices. It's rare for a product to simply work the first time. The trial was super easy. I turned it on and let it go. It told me where I had to add login information, and then it just worked, so I think it's pretty good.

I haven't used Auvik in production, but I've been testing it by disabling devices to see how the network map updates. It updates very quickly, so I know immediately when something goes down. Based on my limited testing, I can say that it's ready to go if I put it into production. 

Auvik is effective at scanning the network. It pulls information from devices automatically using the devices' login credentials, creates a network diagram, and displays the network logs. Interestingly, Auvik can manage hardware life cycles. You can see which devices are reaching the end of their lives.  It does a built-in audit, but the solution's strength is automated discovery. Auvik does this really well.

Auvik is easy to use. It's probably one of the best. The network map is something that has been undervalued in these solutions. They're often a secondary thing that network admins are left to build out on their own, and they don't work properly. With Auvik, the network map updates quickly on its own automatically, so it's quite helpful. When there's a problem or disconnection, you know, somewhere, it shows up right away. 

The network map updates in real-time, and I quickly started to trust that it's showing the correct information. It's constantly updating. It's easy to use and set up. You don't need to maintain it. It maintains itself. If the hardware in the system is disconnected or disabled, it continues to update the map.

Auvik only covers the physical network devices. It doesn't include remote apps working in the cloud, but I'm hopeful that they'll have that at some point. It maps virtual machines and physical devices but not low-level cloud systems. 

I've done a couple of trials with Auvik. I did a trial about a year and a half ago. I just did a trial for a few days last week.

I haven't had any issues with Auvik's stability or seen anything weird about performance. Network scanning could be hard on a network, but this has been consistent and reliable so far. 

We monitor some large systems, but for our trial, I only gave it access to about 50 devices. We monitor about 2,000 in total. 

I rate Auvik support nine out of 10. During my last trial, I asked them for help, and they remotely connected to my Auvik instance to provide help immediately. I didn't need help this time. 

Positive

I've used many network monitoring solutions over the last 30 years. Auvik's biggest advantage over the others is the easy setup. As soon as you install it, Auvik asks for some basic credentials and starts scanning. it just works. That's pretty rare. The interface is clean and easy to use. 

The only disadvantage is that it doesn't capture cloud activity. To be fair, that's outside their wheelhouse. That isn't a capability they advertise. It's more like something I would like to see, but it's not really what they do. So it's kind of unfair to request that.

Auvik's time-to-value was extremely good. Other solutions require a lot of manual work and config file setup. I spent considerable time determining the connections between devices, and often the connections aren't configured correctly on other systems. Auvik sees the interconnections between devices quickly and correctly.

Deploying Auvik was straightforward, and we completed the setup in under 20 minutes. Our network has a few parts. There are local and remote components. There are also some remote connections, so we had to pivot the remote subnets. Within an hour, we had the local and remote networks, including network devices, firewalls, etc. 

I am not familiar with the details about Auvik's pricing. I know that there are billable devices and some that aren't billable, which are displayed on the dashboard. You need to see all the devices to get the full picture of what the network is doing. It's all part of the network. If something is missing, it won't work properly. 

I rate Auvik eight out of 10. When deploying, you should have all your network credentials ready. That's all it needs. Make sure whoever is installing Auvik has access to all the systems you want to monitor.

We primarily use it to monitor our clients' networks. We are also using it as a monitoring tool for some of the clients for whom we manage VMware clusters. We are utilizing Auvik log gathering and alerting. It is like a poor man's VMware monitoring tool.

Auvik's network map along with its dashboard gives us a real-time picture of our network. It is nice. I like how it changes. Based on how big your screen is, it expands to fill in the free space, and as it understands the environment better, it gives you a nice topology. You can see that this device is connected to that device through this port and everything else. It gives you a lot of information in a very clean, concise manner.

The network map does get cluttered if you have a very large environment and you are not tearing it down to smaller sites or smaller chunks. I know early on when we started using it, we would have clients who had MPLS connections, so we were scanning all seven sites in one Auvik site. It was definitely unwieldy because of the number of devices there. Once you get an idea of how you can search and filter, it gets a little bit easier. In our experience, it was better to start creating multiple sites and breaking out each of our clients' sites into a sub-site. Even then, some sites were quite large, so we had to delve into it. It can get messy, but it is something that we worked through.

It gives you full network visibility assuming that you are setting up your devices correctly because, with the bad data in, you are going to get bad data out. You need to get into all your switches, firewalls, and everything else and make sure that SNMP is configured correctly. You need to ensure that your logging is pointing to the right IP and that creds and other things are correct so that Auvik is able to ingest the data correctly. Auvik can then provide a good map of what it is seeing and where all your devices are. It is definitely not a quick and easy setup if you have a fairly large environment. If you have an environment where maybe you have never set up SNMP, there is a little bit of heavy onboarding, but once it is in and Auvik is collecting the data, it is a good product.

We could see its benefits within days of having all the environments configured correctly, sending logging data, and having SNMP configured correctly. Within days, Auvik was able to collect the data, connect to all the devices, and see how switches were connected back to the core and how the traffic flowed. We started getting good data and performance metrics on port speeds and things like that fairly quickly. It was pretty quick.

We are still rolling out access to the solution for different levels of our support team. Those who do have access to it have found it beneficial to be able to see the data that they would not normally have access to.

Auvik has helped to decrease our mean time to resolution. We are not tracking that per se, but for the few issues that came up, we went to Auvik to review performance metrics. That minimized the amount of time it took to resolve whatever we were looking at because we had the data given by Auvik. We were not blindly trying to figure out what was going on by using a device's features.

Auvik allows us to spend less time on the setup and maintenance of the solution and less time on issue resolution. For some of the clients that we have brought on and utilized Auvik with, there has been a little bit of onboarding. We had to go and change SNMP settings or just enable SNMP, community strings, etc. We had to repoint the syslog so that it is pointing to the Auvik collector. There has been onboarding time there, but in the long run, because of the data that we get out of Auvik, it reduces the amount of time it takes to look into issues. So, there is a wash and probably a net positive, where we take less time to deal with issues because of Auvik than the time it took us to get it set up.

I love the ability to remote into network gear such as switches and firewalls directly from the Auvik dashboard. We do not have to get into a jump box or VPN to a client. We can get a nice, secure terminal session straight to any network that we are monitoring and managing through Auvik. I can access that directly from the Auvik dashboard. That is probably one of the biggest benefits since we got it. It saves time. We do not have to look up passwords for a random jump box in a client's environment.

Most of the past frustrations have either been resolved or were more about how I was trying to figure things out. They were not necessarily an Auvik problem. I have been pretty happy with the usage. I have not come across a pain point that was a deal breaker.

They can maybe provide some more best practices or guidance around how large a network should be. They can provide some cutoff points, such as, if you have 30 network devices, you might want to chunk that into a smaller subset or site. They can help you better plan and design how to create your Auvik sites, especially if you have a large environment. Most of our client environments are less than a dozen devices, but we have come across a few where they have had 60 switches. It has been interesting dealing with so many devices and seeing all the data that Auvik can provide with so many devices in one single pane.

It has been about a year since I have been exposed to it, or maybe a little bit longer.

I have never experienced any lagging or crashing with the product. With the amount of updates and the communication that they have about when they are doing updates or when they are having issues, it has been easy. Everything is well communicated. They do a good job with it. I have not experienced the product crashing on me or something like that.

The scalability is pretty good because right now, we have maybe 40 or 50 base sites in our environment. A lot of those base sites are multisite sites. We probably have 60 to 70 total sites that we are managing through Auvik. There have been no slowdowns or hiccups. Everything has been good.

I have contacted their support. There was a problem trying to get a device recognized in the dashboard or send data to the dashboard. It might have been a networking issue, not necessarily an Auvik issue, but they were helpful from what I remember.

The quality of their support was good. It was not necessarily a system-down type of scenario. It was not a high-priority ticket that I put in, but from memory, they responded in an adequate amount of time to the question I was posing. For the scenario, their support was good.

Positive

I have not used any similar solution. The closest thing I have used would be Meraki, but that is Meraki-centric. It is not something that you can use with anything. That would probably be the closest thing to the single pane of glass and seeing how everything is interconnected. It is a hard comparison because the Meraki dashboard is made for Meraki software. I like Auvik a little bit better just because it does not necessarily matter which network equipment is there. With Auvik, we are utilizing clients that have multiple kinds of network hardware such as Aruba, FortiGate, Cisco, etc. They have anything and everything. Auvik has been very good at giving us that guidance into what is going on in the environment.

It is cloud-based with on-prem collectors at all of the different client sites. There is usually a service installed on a virtual machine somewhere unless we have a physical management device in their environment, and then we put the collector on that. Aside from the collectors in the actual environment, the service is cloud-based.

Its initial deployment was easy. There is obviously a learning curve when you get new software. It took us a while to understand all the features and abilities that Auvik provides, but the initial standing up of the site, getting the collector spun up, and adding network devices was pretty quick. It probably took thirty minutes.

The implementation took a couple of days the first time. Now, when we bring on new clients, the time depends on how large an environment is, how many switches and other devices are there, and whether they have already configured SNMP across the LAN. On average, a normal new client takes 8 to 16 hours to stand up, set up the Auvik sites, get collectors posted, and start ingesting data after setting up all the settings on the switches to point to the collector. It is a decent amount of time. It is not too much, but it is not necessarily super quick.

We did it all in-house. A few technical people from Auvik assisted us, but I do not believe we pulled a third party in on it.

For a new client that we bring on, it is usually a one-person job. We assign a tech, and they get it going. It is simple enough that a single engineer can handle it unless you are organized a little differently, and then I could potentially see multiple people being required. Generally, a single person who understands Auvik management and dashboard has basic networking skills, can go in and change SNMP settings, and set up logging can easily handle it on his or her own.

For us, it has been good. I do not get too much into the pricing side. We are an MSP, so we have a number of clients, and we are utilizing Auvik as a way for us to be able to better manage and support our clients. The more clients we bring into Auvik, the better the pricing, so we have been happy with how it is.

There are critical devices in our network that are monitored by Auvik at no charge. That is why we have been using Auvik for some of our VMware cluster management clients. We can add VMware servers to the Auvik dashboard and get basic monitoring and up/down alerting by utilizing Auvik, but we do not pay for them because they are not network devices. That has been a nice additional feature. We have way more network devices that we are monitoring, but being able to add those in and not having to worry about additional costs has been nice.

The data you get out of Auvik is only as good as the data you put into it. So, you need to make sure that you are scanning the subnets that you need to scan. Ensure that you are scanning everything in your environment, you have all your devices configured for SNMP, and you have syslog set correctly out the gate. That will set you up for the best usage of the product and get the best data out of it.

It is pretty good in terms of ease of use. Over the last year or so that we have used it, it has improved here and there, not drastically, but in terms of little annoyances that I cannot even think of right now. It is definitely easy to understand once you go through basic training for how the dashboard is laid out.

I would rate Auvik Network Management a solid nine out of ten.

We set Auvik up on several of our sites to monitor different devices, including computers, printers, and the network. We used it to collect data to see what's going on in our network.

I wanted to try it out to see if we could have all of our devices managed in one place.

The reporting that they have available was good. The options to customize the reporting and the depths to which the system worked were helpful.

The interconnectivity and ease of use were good. It's not very confusing. It's pretty well laid out and easy to understand.

The network map in the dashboard gives you a real-time picture of your network. It did a really good job of showing you an overview of everything.

Our networks weren't weren't very large, so we had no issues with the network map.

Overall, it gave you a pretty deep in-depth view of what was going on. 

We did see the benefits of Auvik immediately. It started pulling data within minutes of implementation. 

It actually did empower us to be able to solve problems more quickly and to stay on top of them and be more proactive rather than reactive.

It helped with our mean time to resolution. We noted a 50% decrease.

The solution allows us to spend less time on setup, maintenance, and issue resolution. 

With the time savings, I've been able to work on other projects and have been busy with other issues. 

We might have encountered a bug. We notified Auvik when we had an issue with every single installation of their controllers. Using the normal uninstall process was not able to remove any of the controllers from any of the devices. 

I just started using Auvik. I went through the free trial just to test it out to see if it would be something that we could use at our organization. I've used it for 14 days.

I haven't had any stability issues. Other than factors that were outside of the control of the controllers, like the Internet going down with the ISP, it was up the whole time. 

The scalability felt clean. It was easy. If I need to add more sites, it is really simple. 

While I didn't contact support directly, they had a support specialist who had multiple Zoom meetings with the sales team. One of their support specialists or engineers jumped on the Zoom call and asked me about the uninstall problems that I had. They walked me right through the process of uninstalling it, however, I had to go into the registry to do it. It was a little bit more complicated of a process than just a normal uninstallation.

Positive

We do use Ubiquiti. It's similar. However, it only deals with Ubiquiti devices. 

The initial deployment was easy for me. Since we had multiple sites, it took me a couple of days. 

After deployment, I'm not aware of any maintenance needed. 

I handled the setup by myself. I didn't need the help of any integrators or resellers. 

The pricing is a bit more on the higher end. If you are paying by device and you have a hundred billable devices, the pricing can get high pretty quickly. 

Based on the overall usefulness and ease of use, I'd rate it seven out of ten. However, we are already suffering from a bug, which knocks off a few points. 

I'd advise new users to read up on the setup process and familiarize themselves with the way the system collects data and what's required on all of the devices in order to properly pull the data. 

Auvik is our main network monitoring platform.

We were struggling to monitor our network hardware for uptime, bandwidth usage, and errors, all while managing firmware updates and configuration changes. Thankfully, Auvik solved all these problems for us.

In our VMware environment, we use a virtual appliance for Auvik. This appliance acts as a data concentrator, collecting information from all our network hardware. The collected information is then uploaded to the cloud by the virtual appliance.

Auvik's network map provides a close to real-time picture of our network.

The network map is user-friendly, though initially, the text can be a bit difficult to read due to its spread-out nature. However, zooming in and navigating different sections allows for easy readability. Thankfully, all the objects are clickable, providing instant access to detailed information for each one as needed.

I took advantage of Auvik's 30-day trial, and within that timeframe, I became thoroughly convinced of its benefits.

Auvik has significantly improved our mean time to resolution. Before using Auvik, troubleshooting network issues could take hours of investigation to pinpoint the problem. Now, with Auvik's features, I can typically identify the cause within just a few minutes.

Auvik allows us to spend less time on maintenance and issue resolution.

The most valuable features for me are network monitoring and alerting. This means I automatically receive an email notification whenever an issue arises, eliminating the need to wait for users to report problems.

There's room for improvement in the interface. While we only have one location, logging in presents a world map designed for multiple sites. This unnecessary extra step to access the information I need could be eliminated by offering an option to disable the world map view.

I have been using Auvik Network Management for one year.

Auvik Network Management is stable. We have not had any problems.

While our current environment handles our needs well, Auvik's easy scalability allows us to seamlessly expand into a larger environment in the future. The multi-site dashboard lets us manage everything from a central location whenever we're ready to grow.

The technical support responds within 24 hours.

Neutral

At my previous company, I relied on a combination of SolarWinds, Lansweeper, and an open-source tool for IT asset management. While Auvik offers a more user-friendly experience compared to these free options, it doesn't provide the same level of detailed functionality as SolarWinds.

The initial deployment was straightforward. The deployment took a couple of days. One person was required for the deployment.

Auvik helped us deploy the system remotely. The on-site process itself was very straightforward: it involved downloading the software, installing it, and then entering information into the interface.

Auvik holds its own compared to other contenders. It's priced fairly, avoiding any underestimation of its value. What truly sets it apart is the per-network device licensing structure, with additional device monitoring included at no extra cost.

I would rate Auvik Network Management nine out of ten.

Minimal maintenance is required.