Auvik Network Management (ANM) Reviews

The main thing for us with Auvik Network Management is the alerts. We get alerted when there is a broadcast storm on a client's network or when there is a port mismatch. It is really valuable from an alert perspective.

We do not use the automated documentation capabilities of Auvik Network Management at the moment. Currently, we purely use it for alerts. If something happens on one of the switches, Auvik will generate an alert, and then that alert pipes into our support ticket system. That is the main thing we are using. We use other software for our documentation.

The biggest benefits of Auvik Network Management for me are not having to painstakingly draw network diagrams and getting the alerts. Being able to be alerted about port misconfigurations and similar issues is crucial. Often, when managing many clients as an MSP, these issues can fall through the cracks, but Auvik Network Management backs us up by informing us about port misconfigurations or incorrect VLANs.

Auvik Network Management absolutely gives us a real-time picture of our network, it is pretty good that way.

We used to draw all our network maps manually using programs such as Visio and draw.io. It is much better to have our network map be mapped by Auvik Network Management because we are able to have functionality with that mapping. It is not just an image of a network map. We can remote to switches.

The network map dashboard gives us pretty much full network visibility unless we specifically block something off on the network. We get pretty high-level visibility on everything from UPSs to switches to our routers and all the devices. It is very comprehensive. This full network visibility is very important. The majority of our clients are SLA or Service Level Agreement clients, so we have to monitor them monthly and catch any problems that happen on the network. Auvik Network Management definitely does the job of giving us early notice so that we can start addressing a problem sooner rather than later.

The importance of real-time performance insight varies from client to client. Some of our clients do not require absolutely perfect real-time monitoring. It is mainly useful for our infotainment clients that run 24 hours and provide entertainment services. For instance, we have one client in Toronto that operates 24 hours a day, and the real-time data helps us there. Another client we have is in Las Vegas, and they run a massive golf adventure spot. It is quite important that we know what is going on in the network there, especially at their peak times on Friday and Saturday nights. Auvik Network Management does a great job of keeping us informed and keeping us on track.

Auvik Network Management has definitely helped us decrease our mean time to resolution, especially when it comes to terminal remoting. We use Zoho RMM for our remote access to servers, but it sometimes does not work out so well, and the web remote sometimes does not start. We have had a couple of problems there, whereas with Auvik Network Management, if we are just looking for a command line interface to one of our switches, it is much faster, much more efficient, and we are able to make the change and get that resolution a lot quicker.

I absolutely love the command line capabilities of Auvik Network Management. I do not prefer nested GUI. I am a Linux guy, so the command line is great. It is also very reliable, and it always works. I have had a problem with Zoho RMM connecting to a server, but I have never had a problem with Auvik Network Management doing that. It is a bit more hardwired. With Zoho RMM, you are installing an agent on the device, and the agent sometimes fails, whereas Auvik Network Management uses SNMP setup and WMI setup, so it is a much more direct connection. It is a lot more reliable to run a command line to a switch. I've started using Zoho RMM less because of Auvik. I mainly use Zoho RMM to connect to client devices, such as client laptops and things like that, but when it comes to server management and switch management, I prefer to do it with Auvik.

Auvik Network Management has helped my organization troubleshoot network issues more proactively. We have had many cases, such as network setups installed by a third-party company that did not go according to plan. Auvik Network Management helped us get that accurate gauge. You can draw network diagrams, but you do not know for sure if that is exactly how the network is laid out, whereas Auvik Network Management gives you a clear, accurate picture. We've been able to find that a device is not in the right subnet or that a device is not connected properly to the right routes. We can then easily resolve that issue, configure those switches correctly, and put them on the right VLAN.

Auvik Network Management has helped us reduce business disruptions related to network issues. We have identified several broadcast storms using the alerts that we received from Auvik Network Management, and it has helped us implement spanning tree correctly in certain environments.

Regarding automated alerts, Auvik Network Management is not the noisiest platform. It focuses on more critical issues. We do get informational alerts, but there is often nothing we need to take action with them. We have workflows in our Autotask ticket system, so only critical issues appear in our ticket system from Auvik Network Management. Any informational issues don't clutter up the ticket system. We just pick those manually and on a weekly basis. We log in to Auvik, check those informational messages, and see if there's anything important. It is not the noisiest platform, which is a great thing because we have other platforms that are very noisy.

Being able to back up switch configurations through Auvik Network Management is an absolute necessity. It really helps us.

The interface of Auvik Network Management is pretty good. It is definitely a modern dashboard.

Auvik's network map is easy to use for someone who is experienced, but if someone is not too experienced with it, they might be overwhelmed, especially if they run a really big client network with hundreds of devices. At the same time, Auvik does a good job of nesting those devices. For example, a bunch of different servers will all be nested in one icon on the map, and when opened up, all those multiple servers can be seen. It might be a little bit confusing for a beginner, but for someone who knows what they are doing, it is great and well presented.

We have had Auvik Network Management before I joined the company; it has been around for about three years, maybe less. I joined the company in September last year, and it was already in place. It has been quite a while from what I understand.

I have never had any problems with the stability of Auvik Network Management. It runs pretty fast. A lot of platforms, especially when it comes to CRMs, CMSs, and ERPs, are still built on PHP and MySQL, which I feel is archaic now and slow to query, whereas many companies are going other routes these days, such as ReactJS, Angular, NextJS, MongoDB, and PostgreSQL. It seems to be a lot faster. I have been wondering if Auvik Network Management is built on modern web technology because it is pretty fast and queries things quickly.

Auvik Network Management absolutely has a lot of opportunities to scale.

We have contacted Auvik Network Management support a couple of times. One thing that is quite nice is that we do not have to contact them often because we very seldom have problems with Auvik Network Management. In the handful of past cases that we have contacted Auvik Network Management, it has mainly been billing queries and things like that, not technical problems or bugs.

I would give Auvik Network Management support a ten out of ten. They are really responsive. I deal with a lot of different vendors on a daily basis, and I can easily say that their support is very responsive compared to some of the other vendors that I need to communicate with. Some vendors can take 24 hours, which is acceptable, to a month to reply to us, whereas Auvik always responds on the same day. If we send something through, we usually get a response on the same day. Ralph, our Account Manager, is also great and very responsive.

I have not used any alternatives to Auvik Network Management. I have always been on the ISP side of things, and this is the first time I am working on the MSP side of things.

We used other monitoring tools when I worked as an ISP, but we were not managing people's networks, so this is the first time I have used a network management tool such as Auvik Network Management.

It was already deployed when I joined the organization. 

Learning how to use Auvik Network Management comes down to what your network knowledge is. If you are someone who has done CompTIA Network+ and things like that, and you have done certifications, it is very easy. I had no orientation or onboarding into Auvik Network Management from my internal team when I joined. I just went to town, got login credentials, logged in, and started to get to know the platform. Because it is so easily laid out and the modern UI is in place, it is very quick to get to grips with. On the other hand, if you are not skilled in networking and you are starting from scratch, it might be a little bit overwhelming at first because there are so many different options to choose from and menus. However, it all becomes simpler when you understand the core premise. Beginner users might need more documentation and hand-holding. If we get new junior technicians into the company, I suspect I will definitely be the new person to train them, but if you are skilled in networking, you can just log in and go.

I do not know anything about the pricing of Auvik Network Management. Our CEO handles all of that part of the business. I assume it is not crazy. I know it is on a per-switch basis or per-device basis, but I am not sure what the exact values are.

Any type of automation is great. We are currently only using automation for piping the alerts from Auvik into our ticket system. Any further automations would take a lot of pressure off the team. I once ran my own ISP, where many people were scared of automation, thinking it would replace them. What I kept trying to stress to them was that automation makes their jobs easier and gives them a better work-life balance. With my previous business, I got our automation overall in the company for all our processes to 86.7%, without firing a single person.

I would rate Auvik Network Management a ten out of ten. My job is very busy. I work more hours than I should in a day, and it has made my life much easier to the point that I think it's worth ten points.

The use case of my experience with Auvik Network Management (ANM) was an upgrade for my network monitoring tool and the management of the network. It served as an upgrade for my company network and monitoring.

I appreciate the automatization of the dashboard monitoring, the automatic mapping of the network, and the easy deployment of the service. The interactive dashboard of Auvik Network Management (ANM) makes the work more productive and functions automatically. It is easier to work with the dashboard of Auvik Network Management (ANM). It is a significant advantage of Auvik Network Management (ANM) monitoring. I appreciate the personalization of alerts for the network, such as discovering traffic and the software for traffic analyzation. Auvik makes it easier to work with the network and makes my team more productive.

It would be beneficial if Auvik Network Management (ANM) made it possible to change or manipulate the interface, specifically the network interface of desktop devices.

I have less than a year of experience with Auvik Network Management (ANM), just a few weeks.

They have very good support for any trouble that I could have.

Positive

SolarWinds is provided to us from another provider's network service, a third party. The third party did not give us good SolarWinds service monitoring. We searched for a similar service and found Auvik Network Management (ANM), and after reviewing all their software and systems, we considered Auvik Network Management (ANM) to be much better than SolarWinds. However, the problem might be from the third party and not from SolarWinds. We are using SolarWinds for the moment but are considering Auvik Network Management (ANM) for a change. Because a third party gave us the SolarWinds monitoring, we cannot configure or maintain the service. We can only see the dashboard without any other options. I have used SolarWinds for five or six years.

The service is a bit expensive, but they can negotiate with us to make a better price for us.

Auvik Network Management (ANM) is not implemented in my company for now, but we had a demo. We do not have much experience with Auvik Network Management (ANM), but our first impression was very good. It is pretty easy to use the mapping tools. Everything is automatic, which is very comfortable for the work experience. I rate Auvik Network Management (ANM) eight out of ten.

We are an MSP company, and mostly we are targeting our network clients. Auvik Network Management (ANM) gives us a good way of understanding how the networks are connected. It is easy for us to use. We just need a network node and once it is connected, we get to know the whole network and the mapping, and everything is good.

Since the beginning, our network critical criteria are very low now with Auvik Network Management (ANM). For some of the clients we are using just the firewalls, and they were having thresholds and some congestion into that network. Auvik Network Management (ANM) was able to find that out from the WAN interfaces. That boosted our health and their confidence into our capabilities.

The backup and remote control feature of Auvik Network Management (ANM) is my favorite. It is pretty easy to use. Once you have the SSH and everything is working on both ends, if something is changed, such as a minor change in the firewall itself, it will get backed up automatically without any prompt or command. That is a good thing, and we can see who made those changes.

It is giving us full visibility through Auvik Network Management (ANM), but at times, it is a bit confusing since we have to go into the network map and select the right connectors. When dealing with layer one, layer two, layer three, we have to determine which layer we want to see and represent on the network map. But once we figure that out, it is easy to use.

It is not giving us false alerts, which is primary for us. Our previous tool was throwing many false alerts, and as per our SLA, we needed to reach out to our clients to check if it was a power outage or maintenance issue. Once we onboarded Auvik Network Management (ANM), those alerts are now minimal. We are not even getting one or two false alerts. This makes it easier for our team doing on-call rotation. In the nighttime, we only get alerts when something critical happens. We have set up alerts and configured everything appropriately. I am using PeerSpot for all the comparisons.

More options in the network map of Auvik Network Management (ANM) would be beneficial. Currently, we are just getting layer one, layer two, and layer three. They could give us a simple layout of the map, similar to when we are creating any network map in Visio or other software, it would be a good representation. We would not have to see the map in Auvik Network Management (ANM) and create another one in Visio. That would be a better option for us in general.

We have been using the solution for three years and some time.

The platform itself of Auvik Network Management (ANM) is pretty stable. They are doing their regular maintenance every second Saturday, which is also beneficial.

I would say Auvik Network Management (ANM) is pretty scalable.

I have contacted the technical support and customer support for Auvik Network Management (ANM) several times. They are very precise. Once we describe our issue, they know what the solution can be, and they are quick to give us responses. That is a strong point.

We were using Datto, and before that, we were using SolarWinds as alternatives to Auvik Network Management (ANM).

The setup is pretty easy with Auvik Network Management (ANM). It requires just six or seven clicks, and everything will be done.

For eight hours, one person is enough for deploying Auvik Network Management (ANM). If it is 24/7, we definitely need three people. Basic training would be sufficient, however, there are sometimes when you will require some experts.

Time to value is close to real time with Auvik Network Management (ANM). It is not exactly real-time, since sometimes updating into the map takes around two to three minutes, however, it is pretty close to real-time.

I only know the pricing for the first year of Auvik Network Management (ANM). After that, pricing is managed by my manager.

I would choose Auvik Network Management (ANM) without hesitation. It is stable, straightforward, and provides the right information at the right time compared to Datto.

We are not currently checking interface utilization or CPU, RAM utilization with Auvik Network Management (ANM), so I cannot say we are doing proactive maintenance. 

When rating Auvik Network Management (ANM) overall on a scale from one to ten, I would give it a nine.

My main use case is managing network infrastructure, especially with managing remote client networks.

Auvik Network Management has improved our organization by providing comprehensive visibility into network activities. This has greatly helped in anticipating issues and taking preventive measures before they escalate. Overall, it has reduced business disruptions.

In my opinion, the network mapping feature and automated backups are the most valuable because they provide a clear picture of what is happening and help to quickly troubleshoot issues.

I believe Auvik Network Management could improve by providing more support for firewall devices, as this would greatly enhance its capability.

I have been using Auvik Network Management (ANM) for about three years.

Auvik Network Management (ANM) is fairly stable.

I have not pushed it to the scalability limits, but it seems to work fine.

Support for Auvik Network Management is excellent, as the representatives are very responsive.

I previously used SolarWinds; we switched because it got expensive.

My experience with setup cost was positive. We had a clear pricing model with a subscription and a contract, and it works well.

I did not evaluate other options before choosing Auvik Network Management (ANM).

I would rate Auvik Network Management nine out of ten because of how it has simplified network monitoring. Even a beginner can set it up quickly.

We use Auvik Network Management (ANM) exactly how it's intended to be used. It's a monitoring service that looks over devices that communicate with the network through that one protocol. I can't remember it off the top of my head, but it utilizes whatever that network protocol is just to check in on devices and make sure they're communicating and responding. We used it to watch uptime on firewalls, switches, and other critical devices, all from one place, which would be the Auvik Network Management (ANM) portal.

The feature that I appreciate the most about Auvik Network Management (ANM) is the network map that it provides. I think that's really great. But you have to make sure the product is properly set up and is also properly taken care of. It's a baby. You have to take good care of it; otherwise, it becomes outdated quickly and becomes a little bit less useful. 

Most importantly, I would say the best thing it did was just provide alerts when something goes down. When a firewall goes down, I work at an MSP. Being able to call a customer and say, 'Hey, you guys are down. We're working on it," before they even put in a ticket, really impresses them. That's one of the main benefits that I found to be great about it.

Auvik Network Management (ANM) has helped me decrease my mean time to resolution. If you can identify that the network is down before a customer even calls in, you're already working on that ticket, and you're already getting to the bottom of the issue.

It gets cluttered depending on how your sites are organized with Auvik Network Management (ANM), and if you have a ton of sites or if you set up your sites in different ways. 

The documentation goes over it rather extensively. Multi-location versus single-location Auvik Network Management (ANM) maps, how they're laid out, are a little bit different. If you're an MSP and each of your sites is actually multiple locations under each site, because that's just how it has to be organized with how an MSP manages their Auvik Network Management (ANM) portal. It can be rather cluttered if we've worked with so many banks that had so many branches. That map gets huge, and there's a lot of information on there. But for single-site locations, it's really simple.

You have to read the documentation to use the interface of Auvik Network Management (ANM). The interface is not inherently straightforward. I remember as a technician, and I've always worked with IT all my life; it's been a real passion of mine. I can get a hang of a lot of interfaces really quickly. I'd say I probably do better than your average user. But Auvik Network Management (ANM) was actually exceptionally difficult for not only me but my fellow technicians, who also had some good experience in the field.

The interface with the dashboards underneath the map and searching for things on the map can be rather strange for a new technician. I can't explain why; it just feels natural. There are probably people who are much more experienced with UI development who would give you a better answer. As a technician, I've trained many other technicians in my department, and Auvik Network Management (ANM) was definitely one of those things where they couldn't really just learn it on their own.

Its integration with IT Glue is absolute garbage. I would never recommend it to anybody who utilizes IT Glue. Mostly because you cannot manipulate the types that it documents items under. I was properly traumatized with documentation systems. I was the documentation specialist my last year working there. IT Glue was my baby. The problem with Auvik Network Management (ANM) is that it would create all these new configuration types in IT Glue, cluttering my configuration type list. When you have about fifteen or twenty configuration types for technicians to click through, that's really simple, and it promotes really healthy documentation. But if you have about a hundred different types to click through, it's overwhelming for the technician and discourages them from documentation. Auvik Network Management (ANM) actively discourages those technicians.

When you get to those larger maps, those larger network maps, that's when Auvik Network Management (ANM) really chugs in the web browser because it's populating a lot of nodes there. But otherwise, with smaller maps, it's fine.

With how the sites are laid out, Auvik Network Management (ANM) is a very scalable product to deploy to many locations. However, you must make sure that you properly read that documentation and plan for that scalability. It just doesn't fall into your lap.

Having one or two technicians, depending on how big the MSP is and how many environments you are working with, at least one technician involved with any kind of installation who is an Auvik Network Management (ANM) expert is critical for ensuring the longevity and healthiness of each Auvik Collector environment. It's similar to IT Glue.

Auvik Network Management's job is to generate support tickets. The automated alerts help by opening a ticket before a customer opens a ticket. If the network goes down, Auvik Network Management (ANM) opens a ticket, and then we begin working on it. At the end of the day, a ticket's going to get opened. So I can't say for sure if it reduces the number of tickets that come in.

Network health is vague. It tells you what's up and down. Most of the time, that's what truly matters, whether something is up or down. If a network goes down, I'm on the front lines. I'm there to see what's going on, just so I can assess the situation. Then, if I need to escalate, I can. As a technician who's just seeing if things are up or down, Auvik Network Management (ANM) does an amazing job at that. 

However, as a networking technician who might be trying to troubleshoot slow Internet speed or a bottleneck in the network, I'm not too sure if Auvik Network Management (ANM) does a good job at that.

A network goes down for a variety of reasons, and Auvik Network Management (ANM) doesn't inherently spot if a server is having trouble. It does have the ability to spot any troubles on a server. Typically, we have a direct setup with HPE to indicate whether there is a failure or an imminent failure on a server. Auvik Network Management (ANM) does have the capability to do that, but we didn't use it for that. However, I can see that it can prevent issues or disruptions by spotting potential issues with servers.

I would give Auvik Network Management (ANM) a solid seven out of ten.

We used Auvik Network Management (ANM) for network monitoring until I was no longer with the institution.

It expedited processes by allowing us to graphically see where issues were occurring and track them in real-time, which improved our efficiency. It also empowered entry-level technicians by enabling them to respond to incidents without direction.

The ability to view configurations in plain text and gather all device configurations was very handy. We appreciated the dashboard statistics for identifying problem areas and found the logical topology maps to be helpful. Auvik Core's ease of use also enhanced troubleshooting speed and efficiency.

We were unable to integrate Auvik with a geographical map, which limited our ability to track issues to specific buildings on campus. Compared to other products like SolarWinds, Auvik needs a similar feature. Additionally, the cost was high.

I was involved with Auvik for just under two years.

The quality and speed of Auvik's customer support were excellent. They were knowledgeable and responded quickly with accurate and useful information.

Positive

We have used SolarWinds. The main difference is Auvik provides a high-level network topology by default and has a better graphical interface. However, SolarWinds has a comparable dashboard at a high level.

The initial setup involved placing the collector on a server and sending it up to the cloud. It was straightforward.

Two people were required to implement Auvik.

Auvik is pricey, and we were paying a lot for it, especially when compared to SolarWinds.

We considered SolarWinds as it has comparable features.

Auvik offers free training to become an Auvik Certified Professional, which is highly recommended.

I'd rate the solution eight out of ten.

My main use case for Auvik Network Management (ANM) is network monitoring, and I used it for deployment, patches, and keeping backups.

For monitoring or patch deployment, we deployed this solution across more than two locations and connected all the devices, allowing for a centralized monitoring system where we monitored and received alerts via emails. If there were any issues, we fixed them and deployed patches remotely.

The best features Auvik Network Management (ANM) offers include real-time monitoring, updates, and alerts for any vulnerabilities, which made it easy for us to monitor our infrastructure.

The real-time alerts and vulnerability updates helped my team by making it easy for us to identify any vulnerabilities. We would receive an alert and were able to deploy fixes for things like zero-day attacks.

Auvik Network Management (ANM) positively impacted my organization by enabling a single person to monitor all devices at the same time instead of logging into each device. Centrally managing was helpful as all switches, routers, firewalls, and everything else was in a single dashboard or console.

With a single console, we were able to manage all devices proactively instead of going to each device, so management was very easy. Auvik Network Management (ANM) provides an intuitive interface that supports ease of use, enabling us to monitor all different network devices in a single console, push patches, and troubleshoot remotely, making management very easy.

Auvik Network Management (ANM) helped my organization troubleshoot network issues proactively by allowing us to monitor everything in a single console. If there were any issues or errors, we saw them in a dashboard and were able to proactively fix the issues.

Auvik Network Management (ANM) is good for my purposes. Whatever I used, it was working well and serving the purpose for our use case. I do not wish for anything to be changed or added to make it better, as the tool is working fine for my use case.

I have 16 years of experience in my current field.

Auvik Network Management (ANM) is stable.

The scalability of Auvik Network Management (ANM) is fine. I can add a license and easily add more devices to the system.

Customer support for Auvik Network Management (ANM) is good.

I have not used any other solution before. When I joined, Auvik Network Management (ANM) was already in place to use.

Automated processes in Auvik Network Management (ANM) contribute to saving time in my team's network management tasks. We can have one person monitor multiple location devices instead of multiple engineers in each location, and the senior network engineer can manage and fix all issues easily.

Using Auvik Network Management (ANM) is moderate in complexity. Initially, we received training tools, and then we were able to implement it ourselves.

It was very easy to utilize the automated documentation capabilities of Auvik Network Management (ANM). The documentation is well-written, and if there were any issues, we would log a case with support to get clarification.

I have seen a return on investment as fewer employees are needed.

My experience with pricing, setup cost, and licensing is average. The cost is typically higher for these kinds of tools, so it is moderate.

I did not evaluate other options before choosing Auvik Network Management (ANM).

I would recommend no additional comments regarding the features.

My advice to others looking into using Auvik Network Management (ANM) is that it is a good tool they can consider. They can compare it with other tools and proceed with confidence. I would rate my overall experience with this product an 8 out of 10.

We used Auvik Network Management (ANM) for network monitoring, packet pushing for updates as well as troubleshooting and backups.

Auvik Network Management (ANM) provides a real-time image of the network and a good breakdown as to what's connected to what, and how the information is being transferred between each item or device on that network. 

Automated documentation is very good for reporting changes or network issues that may have occurred or even allowing for proper backups and situational awareness. It's quite intuitive on that aspect. Some network monitoring software don't actually keep a record or have that documentation to preview, and Auvik does, which is very useful.

In terms of visibility, there is a limited view, but that's only because other software have more integrated accesses. Auvik does quite a lot for itself.

Auvik Network Management (ANM) has decreased a whole lot of time and allotment because of how useful it is and the automated features.

Auvik Network Management (ANM) is really good for monitoring network issues and troubleshooting. When it comes to troubleshooting, Auvik is quite easy. It's very nice, and it does tell us exactly where the issue is, and we can follow the trail back to wherever it may or whatever device may be causing the issue. It's great when it comes to doing that.

Auvik Network Management (ANM) has a pretty good impact on reducing network related issues, and it's quite fundamental for most IT companies if they're trying to set up multiple different locations or assets.

Automated alerts from Auvik Network Management (ANM) were very useful when it came to limiting support tickets because it provided enough information that we could review in a few seconds any issues that may have occurred and provided fairly documented information and reports. It made our job much easier on a good percentage of the tasks compared to other software that we also ran side by side.

A lot of the automated features and reporting of Auvik Network Management (ANM) made things a whole lot easier. We were able to monitor things a little bit more in detail. We weren't looking around for what happened or what's going on there. It was quite great in that aspect.

We could see its benefits pretty quickly. It didn't take very long to pick it up. It is automated.

One of the features we appreciated the most about Auvik Network Management (ANM) was the auto mapping of the networks and quick and easy installation. It was very informative and allowed us to view things such as when networks and information were becoming bottlenecked by other resources. It was very useful for alternative aspects, such as monitoring a network whenever it went down or came back up, and it allowed us to have a really good user interface. 

The user interface of Auvik Network Management (ANM) is quite intuitive. It was very detailed. Generally, it was very user-friendly. 

The network map can become quite cramped if there are too many devices connected to one access port at the same time. It may become a little bit harder because of how compiled it would be. However, a lot of the businesses we worked with had already very structured devices and setups, so we didn't have as much congestion. I could see how that would be an issue.

They can implement a more collective network mapping to help reduce any congestive features. When it came down to many of the companies we worked with, their networks were already pre-structured, so we didn't have as much congestion. Given the fact that I could see how that would be an issue, maybe there would be a better way they could collapse or compile the network mapping issues.

I used Auvik Network Management (ANM) for approximately 2 years in my earlier company.

There was a time that I did see a little bit of instability but that was mostly regarding electrical interferences in specific areas due to weather concerns. Auvik's automated reporting system also details interferences or any lagging other than outside interference from electrical sources. I never saw Auvik itself have any glitching or issues within the software.

Surprisingly, I have not had to contact the technical support of Auvik Network Management (ANM), which is awesome.

Neutral

For network monitoring, we also used vSphere as an alternative to Auvik Network Management (ANM). Generally, that's more of a portal access or integrated access into software or into a device in comparison to a network outside view. It had similar aspects where we could see the device, the upkeep, and the network control and troubleshoot issues. However, it was much much easier to review the information from Auvik compared to going into vSphere. 

We had Bitdefender as another solution, but that's more of an antivirus software. It does have a little bit of network monitoring, but it was mostly defensive software rather than networking.

The deployment of an Auvik Network Management (ANM) device or deploying the software into a device is super easy. A lot of the setup is automated, so it was really great. It was fast to deploy, so it's great software. It was much better than most of the other things that I've had to deploy. 

Time required depends on the network. If it's a small network, it might take about 5 minutes. If it's a larger and more complex network with more setups, it might take about 15 to 30 minutes. 

As far as maintenance is concerned, we didn't have much to do with the maintenance of Auvik itself. However, we did do monitoring services, such as monitoring the networks to make sure that there were no issues with Auvik and the software itself. We never experienced any issues where we had to do any re-upkeep or re-installation.

We only need one person to deploy Auvik Network Management (ANM) or to deploy one of the Auvik Network Management (ANM) accesses.

I would rate Auvik Network Management (ANM) a solid nine out of ten. It is a very easy to use software. It's great. It's good for setting up and monitoring a network. It does have its limitations. It's not going to let you port into a device in case of an issue, but it will let you go ahead and troubleshoot, monitor, and review. It has great documentation and good upkeep. It doesn't have any lagging, and it's pretty solid software.

We are a medium-sized school district with 16 separate buildings. We monitor our entire switch, camera, access point, and server infrastructure with Auvik Network Management (ANM), as well as the HVAC devices that control HVAC and related systems.

The feature I find most valuable in Auvik Network Management (ANM) is the rapid alerting system for when systems go up and down. The bandwidth monitoring is valuable, so I can see how the network is performing at the internet level. I can see which applications are going out and the style of applications, whether it be updates or web browsing, so I can keep a general pulse as to how the network is being used. 

Additionally, it makes it significantly easier to do device management in terms of knowing what devices and printers generally get plugged into the network on a regular basis, enabling me to monitor inventory as well.

The dashboard of Auvik Network Management (ANM) is very easy to use and intuitive. However, it gets somewhat convoluted if you start breaking things up into different departments and sections, but that is understandable with the way it is written.

I wish their bandwidth monitoring were more real-time than it currently is. I also wish it is easier to manage ping-only devices, and they are able to get more information for the MIBs of these devices so that I do not have just a generic device IP address.

We do use the network map at a very high level. I have one caveat with that, which is that sometimes it does not automatically clear alerts when alerts go away, but other than that, it is great for a 1,000-ft view of what is happening in the town.

We have been using Auvik Network Management (ANM) for three years.

I have contacted their technical support or customer support a couple of times in the beginning when I had to work some things out, but I have not needed to since then.

I would give the support a score of nine out of ten. 

Positive

We decided to switch from SolarWinds to Auvik Network Management (ANM) not only for the cost difference between the two but also because Auvik Network Management (ANM) is hosted and not internal. We were not subject to the SolarWinds massive breach that happened in 2017.

The initial deployment of Auvik Network Management (ANM) was very easy. Once the agents were installed, and as long as I kept them to very limited device searching, meaning I did not allow them to search the whole subnet but kept them laser-focused on the sections of the subnet that had devices, it was great.

The pricing for Auvik Network Management (ANM) is great; it is comparable to other solutions, and for what it does, it actually provides more value for the money than some of the other major competitors.

Overall, I rate Auvik Network Management (ANM) a nine out of ten. It does not have every feature that I would want, but it is very good.

I use Auvik Network Management (ANM) when I go in to do a discovery for an environment. 

We are a technology partner with Auvik Network Management (ANM), so we use Auvik Network Management (ANM) and implement it for certain customers.

I use a number of tools. One is Network Detective, which does an actual scan of the network from a server perspective, users, etc. It doesn't do a very good job on the network gear, whereas Auvik Network Management (ANM) does an incredible job of inventorying, port-to-port management of anything that's in that environment from a network perspective. All six layers are covered under Auvik Network Management (ANM). It has become a pretty interesting tool for monitoring network traffic and network equipment. 

I have it now integrated with Halo, so if something blips on the network, it triggers an alert into Halo to have that looked at. I've been able to get the integration with Halo done; I called them, and they had it done two weeks later, fully integrated. Auvik Network Management (ANM) is there to protect your infrastructure network. It gives you three-dimensional drawings that are dynamic; when you change the cable from one port to another, it actually shows up on the drawing on the screen. Many companies are using Auvik Network Management (ANM) to monitor their network, using SentinelOne for the endpoint management, and if they're manufacturing, they might be looking at SAP or Odoo. I'm just learning Odoo right now. We're looking at the same as why we're replacing ServiceNow with Halo; we're looking at replacing SAP with Odoo for organizations that just can't afford to keep up.

I've not used the automated documentation capabilities of Auvik Network Management (ANM). I don't pull the reports per se because I feed everything back to Halo. Auvik Network Management (ANM) would be primarily used by an MSP, and they'd be using that for their clients and then billing the client so much per endpoint. I use it because I want to get a really good visual of the network. Almost every single investigation that I do, assessment, I use three or four different tools, including Auvik Network Management (ANM). Network visibility is obviously important to me because I need to know what the age of the firewall is, the switches, are they underpowered, are they under warranty, and is there a support contract in place. Because if you have a firewall that's not being patched regularly, then you've got a huge security risk. 

The real-time performance insight is crucial, and Auvik Network Management (ANM) has significantly contributed to this by monitoring every single port on every single device. If someone attempts to hack into the network, they will likely target the firewall. The system will detect such attempts and send an alert. This allows you to shut down that specific port or access point. Additionally, it identifies open ports in the firewall that shouldn’t be accessible. I create a risk register report that consolidates information from various tools into a one-page summary. For example, if there is an attempt to breach the firewall from a location like Russia, it gets marked as a risk. I can then manage a ticket for it in Halo, and possibly make adjustments in Central. I also ensure that the workstation has the appropriate endpoint protection. Furthermore, I can compile a dashboard displaying all the tools on a single screen. Overall, I have found the support team to be very helpful, and they are based in Waterloo, Ontario.

Auvik Network Management (ANM) provides an extremely intuitive interface that supports ease of use. There is no learning curve per se. The only difficulty might be getting the actual agents on the hardware, but it out of the box will do configuration backup of a firewall, which is a really useful function. I've been following that company since there was a guy in Ottawa who sold his company to Cisco for 500 million, and he started Auvik Network Management (ANM).

Auvik Network Management (ANM) provides a network map along with its dashboard that gives me a real-time picture of my network. We know all the drivers need to be installed, what firmware needs to be running, what the traffic is, what the CPU usage is, and the firewall. The way that I've got it mapped out is if Auvik Network Management (ANM) detects that a piece of critical equipment is getting too much utilization, then it will trigger an alert. It's also great for network visibility, knowing what the age of the firewall is, the switches, if they are underpowered, under warranty, and if there's a support contract in place. Network traffic monitoring, three-dimensional drawings, real-time performance insights, and port-to-port management are particularly valuable.

The network map and dashboard of Auvik Network Management (ANM) are a little bit tricky at the beginning, so people aren't trying to just steal a copy. There are some tokens that have to go back and forth, and that's just so that you can't scan somebody's network easily. You have to have credentials to the firewall in order to properly manage it. Once it's done though, it's a breeze, with a very nice interface.

I've dealt with this product since it first came out, approximately 10 years ago.

I've primarily interacted with my sales representative, so I've never really needed to call tech support. They do offer a "white glove" service for new customers, where consultants help with full implementation, but I haven't had the need to contact tech support much.

Overall, I have good impressions of their service. The quality of customer support is a key reason I choose to use these tools. I only work with companies that provide excellent tech support and phone support. For instance, I recently started using another product called RoboShadow, which doesn't offer a phone number but allows me to reach them through Microsoft Teams anytime, and I'm okay with that. 

Positive

Auvik Network Management (ANM) pricing or licensing is about 2,500 per year for approximately 4,000 endpoints, which is quite reasonable.

I constantly analyze and monitor the market for the best tools available. I don't add anything to my toolset unless I've identified it as the best option. There might be some overlap among products, but Auvik doesn't perform the same functions as SentinelOne, and SentinelOne doesn't do what Halo does, nor does Halo replicate what Microsoft offers. Combining all that data into one logical report is critical for me. For example, one significant difference between SentinelOne and Microsoft is that Microsoft will never analyze the network or look for threats from devices that don’t have Microsoft software installed. That’s a considerable gap. On the other hand, SentinelOne can be installed on various devices, including Internet of Things (IoT) devices, which is an advantage. You could have a workstation in a remote location, like a construction site, that isn't connected to the internet, yet it's still protected. The SentinelOne agent runs in memory, continuously monitoring for malicious software installations based on the last policies applied, even without an internet connection. In contrast, Microsoft's products require a connection to their backend to function properly, meaning that Microsoft Defender won't be effective without that connection.

Additionally, SentinelOne can be installed on various platforms, including Linux, MacOS, and Android, and it even supports versions going back to Windows 7. This means you can still manage and protect devices in older environments effectively. SentinelOne does a great job of patch management, notifying you when software, like Google products, needs to be upgraded due to a lack of security support.

Auvik takes a different approach, allowing you to generate reports on every single device. It can indicate when the firmware needs upgrading and offers backup functionalities, such as saving the configuration of a firewall within the Auvik tool, which is something other tools may not provide. In summary, Auvik should be compared more to products like ConnectWise, Kaseya, and NinjaRMM, which focus on patch management and device reporting

Once you have it installed on your laptop, you simply run the application, which will bring you into a new environment. If needed, you can obtain the credentials for their firewalls and similar components. The scan will initiate, and the dashboard will begin to display information.

Managed Service Providers (MSPs) would use the application differently. They would deploy the Auvik collector, which remains on their customers' computers, creating a multi-tenant environment. I’m not an MSP anymore, but I’ve noticed that many MSPs are transitioning from products like ConnectWise to alternatives such as Auvik, SentinelOne, and Halo. In fact, I will begin training next week with a company that is currently implementing Halo as part of their PSA (Professional Services Automation) offering for managed services.

I would rate Auvik Network Management (ANM) a perfect 10 out of 10.