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Rodrigo Bassani - PeerSpot reviewer
Head Of Technology at Elogroup
Real User
Top 10
Frequent feature updates, easy to scale, and helpful technical support
Pros and Cons
  • "The services that we are using have frequent updates, at least twice a year. They provide a new version that has more capabilities or features that fit our process and procedures."
  • "The setup of the solution is not so easy, it requires various skills to complete it. The whole implementation can take a month."

What is our primary use case?

We use Amazon AWS to deploy our architecture.

What is most valuable?

The most valuable features are CodePipeline, CodeDeploy, CodeBuild, and CodeCommit. We use them to deliver our solution.

The services that we are using have frequent updates, at least twice a year. They provide a new version that has more capabilities or features that fit our process and procedures.

I am an integration specialist and Amazon AWS always seems to be a step ahead of the competition when it comes to the solutions integration abilities with its services.

EventBridge is a tool provided by AWS and it enables integration with the API gateway. We are using it as a solution to our projects and with our clients to integrate with external features, such as B2B or B2C. The Amazon API gateway integrates with EventBridge and other messaging layers. It is a highly integrated solution with those platforms.

For how long have I used the solution?

I have been using this solution for approximately five years.

What do I think about the stability of the solution?

The solution is stable.

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What do I think about the scalability of the solution?

Amazon AWS has a very easy tool to scale in terms of scaling up and down. We have different options to do this operation and they are very useful.

How are customer service and support?

The technical support has been helpful.

How was the initial setup?

The setup of the solution is not so easy, it requires various skills to complete it. The whole implementation can take a month. However, different parts can take more or less time depending on the knowledge of the implementor.

The messaging layer, in general, is easy today than before when you had to create all the data centers around the world and create the steps to connect the data centers to each other. They have improved a lot over the year but they could still improve more.

What's my experience with pricing, setup cost, and licensing?

Amazon AWS has pay-as-you-go options available.

What other advice do I have?

It is important for people who want to use Amazon AWS to have a very good implementation strategy to make the migration. Amazon has provided some framework to help those wanting to start the migration process.

I rate Amazon AWS an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Manager at a manufacturing company with 11-50 employees
Real User
Very good automation, flexible with cloud maturity
Pros and Cons
  • "Very good automation and very stable."
  • "Customer access to APIs is limited so that logs cannot be checked properly."

What is our primary use case?

AWS is part of our network, we provide services to our internal customers and we have 2,000 plus applications which sit on the VMs and different blade servers. It's a mix, we're using a hybrid environment. I manage the company network and security; we are partners with Amazon AWS.

What is most valuable?

I value the automation and the stability of this product. Whether it is S3, EC2, the LSG, ASG, for us it's all good to implement.

What needs improvement?

AWS cloud has an issue with accessibility to the customer, it's very limited and if there's an internal issue, we won't know about it because they don't expose their APIs to many things. This is a generic cloud problem for all cloud products. It's not just AWS. It's Azure, Google, all of them have the same problem. They will never give you any information, and you can't even check their logs properly. That kind of transparency issue is critical because whether I'm using their infrastructure or not, I should have visibility with regard to what is happening in my network.

I'd like to see compatibility extended to include additional applications which are widely used but not compatible on the public cloud. Without them, you can't build the ecosystems for each and every thing. I realize there are so many applications around and you can't source everything but I'd like to see additional compatibility.

The solution has some limitations because you won't have the space for some of the applications. For example, Google is the only provider with a VMware product line. Some of the applications still need a physical server.

For how long have I used the solution?

I've been using this solution for six years. 

How are customer service and technical support?

The support is average, just like other cloud providers. It's not so great but it's average. You can't always blame someone, but cloud architecture is like that. Visibility is an issue. They don't offer the latest services and if you don't know, you can just track back to your VMs or the services which you have deployed. 

How was the initial setup?

The initial setup was quite complex. You're designing something and have downloaded the infrastructure of cloud providers which is always complex. Once you start using the solution it becomes easy. 

What's my experience with pricing, setup cost, and licensing?

It is most cost-effective to go for a long-term license option, that way you get a better deal for the cloud. 

What other advice do I have?

I think at the cloud maturity level, I would rate AWS first, Azure second and GCP has just started. In 2015/16, AWS had a lot of issues, but now they are coming up with better solutions and better flexibility. That said, the transparency issue is still there. 

Azure is good for the Microsoft product line and if you are using that you should go with Azure - they will give you better service. But for third parties, it's the same transparency issue, just like any other cloud provider.

I rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
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Amazon AWS
September 2025
Learn what your peers think about Amazon AWS. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
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Senior Cloud Consultant at GBM
MSP
IaaS with compute, storage, and networking, that is reliable and highly scalable
Pros and Cons
  • "It has many choices of computer options, storage options, and even database options."
  • "The web console of AWS is not so user-friendly."

What is our primary use case?

It's a powerful infrastructure as a service solution, IaaS. It offers compute resources, storage, networking, and databases to quickly create your cloud infrastructure.

What is most valuable?

Apart from the infrastructure as a service, the AWS Lambda, which functions as the service FaaS, is really powerful. 

It's a powerful way of quickly assembling or developing applications, which can be scaled immensely and also at a fraction of the cost because you are charged per the execution time of each function. If you are writing a small function as an AWS Lambda function, then you are paying only for those milliseconds for the time at which it runs. 

It's a very cost-efficient way of running applications in the cloud rather than running an EC2-compute instance, which is charged by the hour or by the minute. You typically have to keep the EC2 instance updating all of the time. Whereas in functions, a function is invoked only when a user is calling it. Or, the front-end is calling the backend function. Lambda is very powerful and it is also typically used as a mobile backend. Essentially, it's a very strong API-based backend for mobile solutions.

It has many choices of computer options, storage options, and even database options.

It's flexible, you can run any kind of workload on the infrastructure.

What needs improvement?

One feature I would like to see is to have a better or a more user-friendly web console. 

The web console of AWS is not so user-friendly. They can make it more user-friendly, which will be good for administrators or users of AWS.

For how long have I used the solution?

I have been using Amazon AWS for five years.

We are using the latest version.

What do I think about the stability of the solution?

It's very stable. It is highly reliable.

What do I think about the scalability of the solution?

It is highly scalable. It's a very powerful platform.

In my previous organization, there were 12 people using AWS.

How are customer service and technical support?

We have used technical support to an extent, and it's fine. We are satisfied with technical support.

Which solution did I use previously and why did I switch?

I have used Azure Cloud, Oracle Cloud, and I have a bit of experience with Google Cloud as well.

How was the initial setup?

You have to create an EC2 instance, which is the compute. We have to create that to get the compute platform, but you have to install your application. You have to patch the operating system and you have to upgrade your operating system.

The operating system and upwards is the customer's responsibility in an EC2 instance.

It's a straightforward installation because it's your application and your operating system just like you are on-premises, but you will do it on the cloud through a browser or through a CLI, a command-line tool.

The deployment timeline depends on how complex your application is. Because you are getting the platform from AWS as a computing platform, you have to install your application. It depends on the complexity of your application, so it varies.

Depending on how much you are using it, determines the maintenance. Typically, you will need different roles, you will need administrators who operate this environment, and if you are also developing applications, you would need developers.

What about the implementation team?

The installation and deployment can be done by yourself.

What's my experience with pricing, setup cost, and licensing?

You are not paying a licensing fee, you pay for consumption. You pay for your consumption and it' is typically paid on a monthly basis.

It's a pay-as-you-go model.

Some services are expensive, but the basic infrastructure services are a platform that is reasonably priced.

What other advice do I have?

We plan to continue using this solution, and I would definitely recommend this solution to others who are interested in using it.

I would rate Amazon AWS an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Software Engineer at a financial services firm with 10,001+ employees
Real User
A cost-saving tool that is stable and has good support
Pros and Cons
  • "Using AWS is really helpful for saving costs."
  • "There should be seminars and online training sessions available from AWS because a lot of people who are not using it would benefit from having the basic knowledge or basic hands-on experience."

What is our primary use case?

We use several tools that are part of AWS, which are onboarded to our infrastructure.

We have five or six EC2 instances that make up our AppDynamics component of the link. We are using Paperclip for restoring files, and we use other scripts as well. These are tools that we use from day-to-day.

What is most valuable?

Using AWS is really helpful for saving costs. We used to have to budget a lot for hardware costs, but now we have EC2 instances that are based on the requirements. For example, if you want one CPU then the cost is based on that, whereas if you require more, then it is automatically included.

What needs improvement?

There should be seminars and online training sessions available from AWS because a lot of people who are not using it would benefit from having the basic knowledge or basic hands-on experience. If they gain experience with it, then they will be happy to use it in the future.

Training could be in the form of more documentation or training videos. Any increase would make this solution easier to handle.

For how long have I used the solution?

I have been using Amazon AWS for almost two years.

What do I think about the stability of the solution?

We use AWS on a daily basis and it is really stable.

What do I think about the scalability of the solution?

We have more than 10,000 users on AWS and we are definitely planning to increase usage. We are the MNP and we have close to one million users in our India location.

Currently, we are introducing our web support and once we need infrastructure to be installed, we will create more instances.

How are customer service and technical support?

The technical support is really good because whenever we we need help, we just raise a ticket and we get a solution.

Which solution did I use previously and why did I switch?

I know a little bit about  Azure and GCP, but I am only really familiar with AWS. From our perspective, 60% of users implement AWS.

How was the initial setup?

The initial setup is straightforward. We have the guidelines and documents from AWS, so it is easy for us. AppDynamics is also supporting us for the installation of their components. 

The time required for deployment is not long. Creating an EC2 instance only takes between 15 and 20 minutes.

What about the implementation team?

We no longer need a team for the installation. When we first started, they guided us, and now we have the experience that allows us to do it on our own.

What other advice do I have?

AWS and its cloud platform are getting to be well known through social sites and other sources. It is definitely a product that we recommend. We have experience with it and encourage other people to use it as well.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Service Delivery Manager at Orange
Real User
Top 10
Runs seamlessly, its is easy to setup, has good EC2 capabilities, and good support
Pros and Cons
  • "We pretty much like everything and we are excited about the seamless capability the EC2 service is offering."
  • "The IEM (Infrastructure Event Management) appears to be complicated, specifically cross-account resource permissions."

What is our primary use case?

We are providing a platform as a service to our customers, where we do not manage their end applications.

We do not manage their end workloads, and we do not have visibility into what applications they are running. We are just providing them with hosting services.

What is most valuable?

We pretty much like everything and we are excited about the seamless capability the EC2 service is offering.

We are mainly using VPC, EC2 instances, a bit of S3 and NAT Gateways, and NAT Instances.

What needs improvement?

The IEM (Infrastructure Event Management) appears to be complicated, specifically cross-account resource permissions. It's a bit complicated to implement and to understand. It requires a lot of heavy lifting. 

I am not exactly sure if we implemented it poorly, or it is the same.

Cross-validation and logging-in are areas that need improvement.

There are many variables involved in pricing the service in AWS and overall, the pricing is a bit on the higher side. If the variable in pricing could be simplified, that will also help. Sometimes, we don't use these cost optimization tools.

For how long have I used the solution?

I have been using Amazon AWS for six months.

We just started specifically for this engagement. 

Prior to this, I had worked on AWS in my earlier engagements for quite some time.

What do I think about the stability of the solution?

We haven't faced any challenges. It's seamless.

What do I think about the scalability of the solution?

Our company is, I would say, a mid-size company. The customer for whom we are onboarding on AWS, their end-users are also from a mid-size company.

How are customer service and technical support?

Technical support is good.

Which solution did I use previously and why did I switch?

We are loving this solution so far, and it has certainly reduced the time it takes to stack up new applications. 

Also, we are using it for the first time, for this customer, and they too, are loving it. Specifically, the new application launches and testing. I think they're simply having a good time with it. 

They experiment with things and tear it off when it is not needed, so they are enjoying it.

I would certainly recommend this to others, for sure.

I would rate Amazon AWS a ten out of ten. Our experience has been great!

How was the initial setup?

The initial setup was straightforward to a large extent.

We are continually migrating services, as per the client's requirement. But I think a mid-size application consisting of 10 servers can take two to three weeks to get onboarded on AWS. This is starting from discovery, planning, migration, and then going live.

What's my experience with pricing, setup cost, and licensing?

I think it should be less expensive. There are many variables involved in pricing, such as data transfer, and several other things. 

You have to be very precise, and really detailed, and account for each and every thing. Only then can you do an estimation of how much the application hosting will cost you. You can't afford to be missing a single piece.

There are a lot of pieces that get embedded into costing for each service. So, it's complicated, and I really wish it should have been simpler.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Platform Software Engineer 4 at Nexthink
Real User
Top 5
Though the product offers good scalability, its price needs to be improved
Pros and Cons
  • "The product's scalability is good."
  • "The cost of the product is an area of concern where improvements are required."

What is our primary use case?

I use the solution in my company to use several services like ECS, EKS, and S3 while also making it easy to use its hosting services in our infrastructure. The solution is good for efficiently leveraging all the aforementioned services to host different products.

What needs improvement?

The cost of the product is an area of concern where improvements are required.

For how long have I used the solution?

I have been using Amazon AWS for around six years.

What do I think about the stability of the solution?

The solution's stability is good. Stability-wise, I rate the solution an eight out of ten.

What do I think about the scalability of the solution?

The product's scalability is good.

All the people in my company use the product. My company has engineers, software developers, site reliability engineers, and DevOps engineers who use the product.

The solution is used on a daily basis in my company.

For the purpose of scaling our company's operations, we host most of our applications on Amazon EKS. My company uses third-party open-source solutions for scalability purposes, so we are not completely dependent on Amazon AWS for autoscaling.

How are customer service and support?

My company takes care of the problems related to the product. My company doesn't contact the product's technical support team. Though I have some previous experience with the product's support team, I haven't recently contacted them.

Which solution did I use previously and why did I switch?

Previously, I worked with a tool on an on-premises model. I chose Amazon AWS since I wanted to use a cloud-based product.

How was the initial setup?

My company is not dependent on Amazon AWS for deployment purposes since we use our own tools to handle the deployment area. My company uses Amazon AWS for the underlying platform but not for the deployment area since we have our own setup for it.

The initial setup phase may be pretty easy for those who learn to gain knowledge and expertise in Amazon AWS. At the initial stage, the product's users may look for more documentation on the tool, but I feel that the services under Amazon AWS are self-explanatory. I rate the product's initial setup phase a seven or eight out of ten.

I am a part of the team in my company that carries out the product's deployment in multiple regions.

The product's deployment process consists of a fully automated setup phase. Though my company had to be involved in a lot of engineering work in the initial phases, only around four to six members were required to take care of the deployment after the automation.

The solution can be deployed in around 10 to 15 minutes.

What's my experience with pricing, setup cost, and licensing?

The tool is expensive.

What other advice do I have?

As of now, our company does not need to leverage Amazon AWS for Amazon Big Data Analytics or Amazon Machine Learning. In the future, Amazon AWS can be used to leverage the benefits of Amazon Big Data Analytics or Amazon Machine Learning. Presently, my company plans to stick with the microservices model.

There is no need to maintain the product from our company's end since Amazon AWS takes care of the maintenance of the services the tool covers.

For cost saving, shut down instances when not in use and use spot instances while implementing step scaling policies. Doing regular audits, you will get to know what resources in your environment are leading to cost consumption.

AWS Global Cloud Infrastructure does not directly impact our company's application performance and availability. My company just consumes the services covered under Amazon AWS, after which we plan our application architecture. The impact is felt if Amazon removes support for some of its global products, as it may impact some legacy applications, but my company does not face many issues since we mostly upgrade such applications.

I rate the overall tool a seven or eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Md Saiful Hyder - PeerSpot reviewer
AGM, Enterprise Solutions at Omgea Exim Ltd
MSP
A highly scalable solution that helps organizations to move their applications to a containerized platform
Pros and Cons
  • "The solution also helps organizations to move applications to a containerized platform."
  • "Instead of using some third-party solutions, Amazon should include them as part of its offering."

What is most valuable?

The introduction of the ITD pipeline makes the development and operation cycle easier for the organization.

The solution also helps organizations to move applications to a containerized platform.

What needs improvement?

Instead of using some third-party solutions, Amazon should include them as part of its offering.

Currently, we are using some third-party services for various purposes. Amazon can acquire those open-source products and provide them with managed services.

For how long have I used the solution?

I have been using Amazon AWS for about six years.

What do I think about the stability of the solution?

I rate Amazon AWS an eight out of ten for stability.

What do I think about the scalability of the solution?

The solution's scalability is always high, and the customer can seamlessly scale up the solution. I rate Amazon AWS an eight out of ten for scalability.

How are customer service and support?

The solution’s technical support is good.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution’s initial setup is very easy. Amazon AWS is the easiest cloud platform to learn and deal with compared to any other provider.

I rate Amazon AWS a nine out of ten for ease of initial setup.

What about the implementation team?

Any service built on AWS is very easy and quick to deploy and does not take much time. Within 10 to 15 minutes, you can bring a server up and launch a website.

What's my experience with pricing, setup cost, and licensing?

The pricing of Amazon AWS is high compared to any other cloud provider.

What other advice do I have?

Amazon AWS was deployed on the cloud in my organization.

Overall, I rate Amazon AWS an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Richard Halter - PeerSpot reviewer
President at Global Retail Technology Advisors, LLC
Real User
Top 5
Very fast with good stability and great for microservice architecture
Pros and Cons
  • "The solution has good speed. It's very fast."
  • "While AWS often is at the top of my list to recommend to people, I always have to tell them, "Hey, you got to be careful because if they don't like you, they can shut you down in a heartbeat. And they can kill an entire company by doing that.""

What is our primary use case?

The solution is a critical part of modern retail architecture. There are as many as 3,000 different use cases, and each client uses it differently.

How has it helped my organization?

This video explains the whole microservice architecture of which AWS is a key player: (3) Microservice POS Design - YouTube Enjoy

What is most valuable?

It's been a while since I've looked at the AWS model, however, just at a high level, of course, being able to build a microservice architecture, that's the heart of modern retail. That's where they have to go. COVID has driven everybody to realize that's what you got to do. That's one of the key components of AWS. The cloud piece is a nice supporting concept and it's necessary to make the microservices features work and make the whole architecture really agile. That's a critical component of it as well.

Of course, being able to figure out how you want to coordinate services - that whole service management piece - is critical. You could have thousands of services and I'm pretty sure you'd just be overwhelmed due to the fact that you've lost track of everything and you're back to the way things were when you had the big monolithic models.

The stability is excellent.

The solution has good speed. It's very fast.

The execution is fantastic.

What needs improvement?

I haven't delved down deep enough into the solution in order to come up with an answer for what may be lacking.

The only real downside to AWS is they can easily shut you down if they want to.

Clients ask us "Well, what happens if I go and put this on AWS and they don't like me for some screwy reason and all of a sudden they shut me down, they've killed my entire company?"

While AWS often is at the top of my list to recommend to people, I always have to tell them, "Hey, you got to be careful because if they don't like you, they can shut you down in a heartbeat. And they can kill an entire company by doing that."

For how long have I used the solution?

I've had a good understanding of how AWS works for a while. It's likely been about three or four years.

What do I think about the stability of the solution?

The stability is excellent. It doesn't crash or freeze. There aren't bugs or glitches. It's reliable.

What do I think about the scalability of the solution?

The solution is extremely scalable. You can be a small company or a multi-billion dollar company and it will work for you. It's number one on my list of recommendations due to its scalability.

How are customer service and support?

I've never reached out to technical support in the past. I can't speak to how knowledgeable or responsive they are.

How was the initial setup?

I didn't actually set up an operating AWS model on my computer. Therefore, it would be difficult to discuss the initial setup.

I tell clients to use it, however, I don't go into building one on my own. I don't have a need for it here, and I don't have applications to run on it. In my case, it's more an architectural world rather than a physical world.

What's my experience with pricing, setup cost, and licensing?

I work on the technology side, I don't work on the financial side. Therefore, I really don't have any clue how much it costs.

What other advice do I have?

I'm just a consultant. I don't have a partnership with AWS or any other company.

AWS is a key part of the whole microservice cloud computing.

I would recommend the solution to other organizations.

However, if I'm a multi-billion dollar retailer and I need to depend on something, how do I trust a company that can shut me down on a whim? That's a real problem. That moves AWS down and it moves Azure up just on my recommendation list.

From a technology perspective, it's well-proven, it's extensive, it covers just about everything you want to do. That's what I talk about with clients mostly, is the technology side.

While I used to rate the solution ten out of ten, the fact that Amazon can just kill a company on a whim makes me lower my rating. Currently, I'd rate it at an eight out of ten. It's great in almost every way. However, a company needs to understand that AWS can kill your company in a moment if it feels like it.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Amazon AWS Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2025
Buyer's Guide
Download our free Amazon AWS Report and get advice and tips from experienced pros sharing their opinions.