We're building an application and host on Amazon. We are a startup company, so it's in a very early development stage. We're trying to build a particular application for multiple customers. The idea is if you have a VPC for each customer you can segregate each client with their own isolated environment. That's what we're building. We're going to build one application that can be personalized for each client.
Perfect for startups and easy to implement but offers a confusing amount of tools
Pros and Cons
- "The solution offers a low footprint. We don't have to come up with a data center ourselves. We basically don't have to own any hardware. We just rent a slice of their platform and we have everything we need."
- "They should really consolidate and make things simpler rather than offer you hundreds of random options. The way everything is arranged really forces users to figure out everything on their own and then, on top of that, to calculate the total costs. There's an infinite number of combinations even just with cost calculations. It's just too much."
What is our primary use case?
How has it helped my organization?
The fact that we as a startup don't have to invest in expensive hardware and a place to house it is very helpful for our small business. It saves us money in the long run in overhead costs and allows us to stay streamlined. There's no heavy investment on the outset and we're really just renting the exact amount of what we need.
What is most valuable?
AWS is a cloud platform. There are hundreds of tools within it. The cloud handles the updates so we never have to worry about looking for the latest version of the solution.
The solution offers a low footprint. We don't have to come up with a data center ourselves. We basically don't have to own any hardware. We just rent a slice of their platform and we have everything we need.
What needs improvement?
The biggest area for improvement is the fact that there are a vast amount of tools. The best way to describe it is this: you have lots of Lego pieces, hundreds of Lego pieces, but they all do something specific. However, it's very difficult to understand the purpose of these tools, how are they fit into our environment, our design ideas, etc. To assemble all of these tools, to make them fit into the architectural vision of the company, is very difficult. This is especially true for a startup that doesn't have unlimited resources for research and study. We cannot comprehend the vast amount of information that Amazon produces.
The pricing is very confusing.
They should really consolidate and make things simpler rather than offer you hundreds of random options. The way everything is arranged really forces users to figure out everything on their own and then, on top of that, to calculate the total costs. There's an infinite number of combinations even just with cost calculations. It's too much.
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December 2023

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For how long have I used the solution?
While the company has been around for three years and has used the solution since its inception, I have only worked here for three months and have a total of three months of experience with the solution.
What do I think about the stability of the solution?
The solution is very stable. AWS is quite reliable and we haven't had issues. There haven't been bugs, glitches, or crashes. It works well and as expected.
What do I think about the scalability of the solution?
AWS is extremely scalable. It's designed to be. The sky really is the limit. Users and organizations can expand as much as they like.
We're a small company right now. We're still in the startup phase. We have about 20 people at the moment. We have a dozen developers directly on it now. That said, you probably only need two people for development and maintenance.
We do plan to expand in the future.
How are customer service and support?
Personally I haven't used their support yet. I cannot give more info. I've only been at the company for three months and haven't faced any issues that required me to reach out to technical support.
Which solution did I use previously and why did I switch?
We are just a startup so the company is young. The founders made the choice to use the database and they've used it since day one.
How was the initial setup?
The initial setup is both really straightforward and complex. At first, it's simple. However, as you get deeper into the solution and work in all kinds of variations or all kinds of scenarios, things get really complex. The more you have to consider the more complicated it can get. The complexities multiple quickly.
We use Terraform to provision the best infrastructure, which makes our platform really easy to manage in terms of our implementation strategy.
What about the implementation team?
We handled the implementation ourselves. We didn't need to hire on an integrator or consultant to assist us.
What's my experience with pricing, setup cost, and licensing?
The calculating of costs is quite difficult. There are all kinds of variables to consider and it's all very unclear.
It's my understanding that our company is charged a few hundred dollars on a monthly basis.
Which other solutions did I evaluate?
My understanding is that this product was used from day one. I don't think other options were considered. However, I was not at the company when AWS was implemented.
What other advice do I have?
We're a startup company. It's a very small company with only 20 people. Everything we use is cloud-based. We're simply a customer of AWS. We don't have a special relationship with the company.
I'd warn others considering using the solution that the environment is vast and complex, and a company will need a lot of tools at their disposal for research and to understand the product. If there are people within the organization who already have experience with the architecture or with similar solutions within the AWS environment, that will help make implementation successful. It's important to bring people who have previous AWS architecture experience into the organization.
I'd rate the solution seven out of ten. It does do everything we need it to do, however, as a small company, figuring it out is a big effort. Making it more streamlined or straightforward in the future would probably give it higher marks.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Associate Director at Microland Limited
Helps us to provide clients with a cost-effective, end-to-end solution
Pros and Cons
- "As a service vendor, we have helped clients to achieve faster "go to market" on their products, and have provided highly flexible cost-effective system management solutions."
- "This solution would be improved with the inclusion of hybrid Kubernetes management."
What is our primary use case?
Our primary use case is an end-to-end cloud solution and design.
How has it helped my organization?
As a service vendor, we have helped clients to achieve faster "go to market" on their products, and have provided highly flexible cost-effective system management solutions.
What is most valuable?
The most valuable features of this solution are Compute, Security, Database, Media, Management, and Governance.
What needs improvement?
This solution would be improved with the inclusion of hybrid Kubernetes management.
For how long have I used the solution?
Seven years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Amazon AWS
December 2023

Learn what your peers think about Amazon AWS. Get advice and tips from experienced pros sharing their opinions. Updated: December 2023.
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Lead Cyber Security and Hybrid Cloud Engineer at The Johns Hopkins University Applied Physics Laboratory
A secure solution for commercial data analytics and storage
Pros and Cons
- "We have seen an improvement in our infrastructure, as the code makes it very easy to deploy quickly to AWS."
- "An easier way to determine estimated costs quickly would be helpful."
What is our primary use case?
Our primary use case for this solution is commercial cloud computing, analytics, and storage.
How has it helped my organization?
We have seen an improvement in our infrastructure, as the code makes it very easy to deploy quickly to AWS.
What is most valuable?
The features that we have found most valuable are IAM, KMS, and Security Groups for customizable security. Cloud formation for well-defined blueprints is also useful.
What needs improvement?
An easier way to determine estimated costs quickly would be helpful.
For how long have I used the solution?
Three to five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Vendor Management | Business Development at a tech services company with 11-50 employees
Optimizes our customer's TCO, They can scale up and out at any time.
Pros and Cons
- "Their technical support is really good. I am very satisfied."
- "There's not much room for improvement but that being said, they can improve the overall process of the overall product features and backend."
What is our primary use case?
I use this product for hosting business applications like SAP on the AWS infrastructure. We have some new customers in Egypt and out of Egypt. This solution is magnificent.
How has it helped my organization?
In our company, Amazon provides us with a lot of help like training for our staff. They always support us with any service or any solution. The security updates is perfect. and also supports for customers.
What is most valuable?
There are many benefits to AWS. For our customers, it optimizes their TCO. In terms of computing, they can scale up and out.
What needs improvement?
There's not specific things for improvement but that being said, they can improve the overall process and features of the product and to enhancement the stability.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
It's stable enough. In terms of actual numbers, it's 99.99% stable.
What do I think about the scalability of the solution?
Scalability is really perfect. I can make any scale anytime, whether I scale out or scale up.
How are customer service and technical support?
Their technical support is really good. I am very satisfied.
Which solution did I use previously and why did I switch?
Amazon is the leader in the public cloud categories, it has the largest market shares. I ask our customers why they're not using it.
What other advice do I have?
I would rate this solution a 9.5 out of ten. It's the leader in the public cloud and a leader in the market.
I would recommend it to any customer using another solution. I would offer it as an alternative to another similar solution like IBM, Google and Azure.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Cloud Expert | DevOps | Oracle Consultant at confidential
It provides full IaaS and PaaS for any company with a perfect price
What is our primary use case?
Hands-on experience with more than five implementation projects, working on different projects that are related to cloud with different vendors. AWS features exist to make your life easier.
How has it helped my organization?
AWS provides full IaaS and PaaS for any company with a perfect price, with features that exist in this vendor I don't see in any other vendor.
What is most valuable?
- Lambda.
- Alex development edge.
- CloudFormation.
All of these features I've used heavily provide the best solution for any client.
What needs improvement?
- I would like to see Lambda (code storage management), which means being able to increase our code storage limit through support.
- Another example which is Simple Queue Service (SQS) event for Lambda: to be able to see support for SQS message events with Lambda.
For how long have I used the solution?
More than five years.
Which solution did I use previously and why did I switch?
Regarding to my work i am dealing with different cloud vendor all the time, but i never switch one solution to another.
What's my experience with pricing, setup cost, and licensing?
AWS pricing Reasonable & affordable by any business size, Small, Medium or large.
Which other solutions did I evaluate?
None
What other advice do I have?
None
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Founder at a tech vendor with 1-10 employees
Pay-as-you-go allows us to scale up as needed, giving us a lot of agility in our IT
Pros and Cons
- "With the pay-as-you-go model, we don't have to predict future IT needs. We can just scale up as we want. That helps with a lot of agility in deploying stuff in our IT infrastructure."
- "They release new solutions almost every quarter and you don't get that kind of innovation from an enterprise company."
- "The AWS documentation is written in a way that is not very intuitive. That's an area they can improve."
What is our primary use case?
The primary use case is that we run all our IT on it. The performance has been okay so far.
How has it helped my organization?
With the pay-as-you-go model, we don't have to predict future IT needs. We can just scale up as we want. That helps with a lot of agility in deploying stuff in our IT infrastructure.
What is most valuable?
- It's pay-as-you-go.
- It has a breadth of solutions for databases, data mining, AI.
- They release new solutions almost every quarter and you don't get that kind of innovation from an enterprise company.
What needs improvement?
The AWS documentation is written in a way that is not very intuitive. That's an area they can improve.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
Stability is really good. We have not had downtime so far.
Which solution did I use previously and why did I switch?
Ours is a new company and we decided to go with AWS right from the beginning.
The most important criterion when selecting a vendor is their ability to help us get started as soon as we can. From the time we decide to deploy something to the time when the application is deployed, we look at which vendor will help us reduce that time.
How was the initial setup?
The initial setup was straightforward.
What's my experience with pricing, setup cost, and licensing?
I think the pricing becomes a problem as the IT organization grows. They need to give better pricing when companies grow.
Which other solutions did I evaluate?
We looked at all the cloud platforms. AWS had more breadth in the services they offered.
What other advice do I have?
Look for what is required to deploy the apps in your particular organization. For example, if it's AI-driven then probably Google is a better cloud to go after. If there are a lot of Microsoft applications or if developers or the IT staff were trained in Microsoft software, then Microsoft Azure is a better fit.
I would rate AWS an eight out of 10 because it helps companies get started fast.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Co-Founder & Chief Evangelist at WonderLend Hubs
It offers durability, high availability, fault tolerance, and a high TCO benefit
Pros and Cons
- "It offers durability, high availability, fault tolerance, and a high TCO benefit."
- "AWS should provide even more support and engagement to accelerate the adoption of new services and features."
What is our primary use case?
IaaS, PaaS, and a wide range of AWS services, including Aurora Postgre.
We use this for two solutions that we provide to our clients.
- Channel Management automation
- Digital Lending Hub
How has it helped my organization?
We are an ISV. AWS helped us to dramatically transform our business model into a cloud based subscription service.
What is most valuable?
RDS (Relational database service), specifically Aurora. It offers durability, high availability, fault tolerance, and a high TCO benefit.
What needs improvement?
The rate of new services and features released by AWS has dramatically accelerated. AWS should provide even more support and engagement to accelerate adoption.
For how long have I used the solution?
More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Analyst at 1980
This solution features ease of use and market adaptability
Pros and Cons
- "This solution features ease of use and market adaptability."
- "The cutting-edge design is valuable."
- "The use of this tool should be extended to Google and Apple operating systems."
What is our primary use case?
This tool is indispensable, and must be taken into account when designing. It is the best platform on the market today.
How has it helped my organization?
Our organization has benefited tremendously with Amazon AWS since its implementation as we race to find new digital marketing strategies.
What is most valuable?
- Cutting-edge design
- Ease of use
- Market adaptability
- Accessibility
- Creator guarantee
What needs improvement?
In the next editions, the use of this tool should be extended to Google and Apple operating systems.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
Trends are stable in Amazon AWS.
What do I think about the scalability of the solution?
No specifics relating to scalability can be given.
Which solution did I use previously and why did I switch?
I have never used a tool like this, and since its implementation I have seen great results.
What was our ROI?
The return on investment is positive in terms of short-term results.
What's my experience with pricing, setup cost, and licensing?
Before choosing you can read other opinions and opt for the best tool that has aesthetic value and focus that is on par with Amazon AWS.
Which other solutions did I evaluate?
I was evaluating other avant-garde options but none were better than Amazon AWS.
What other advice do I have?
It is a platform of high quality and commercial versatility. It is of the best that exist in the market.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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Amazon Web Services is a very helpful platform because of its attractive interface that allows me to obtain and configure capacity information, with minimal friction, that perfectly suits our company. Moreover, it helps me to take complete control of my computer resources and helps to reduce the time required to obtain and to boot new servers, as well. Apart from this, it provides tools to be build-failure resilient applications and to isolate them from common failure scenarios, in a very efficient manner.