Chief Technology Officer at SYSDE
Real User
A mature product that is extremely scalable and easy to expand
Pros and Cons
  • "In general, the cost management in Amazon is complicated. It's not too straightforward."
  • "The solution is pretty mature."

What is most valuable?

The scalability of the product is excellent. 

The solution is pretty mature.

What needs improvement?

In general, the cost management in Amazon is complicated. It's not too straightforward. That's a little bit of a problem that they have. 

Sometimes, their interface is kind of old. We see that they're trying to move forward and modernize, however, they've gotten a little bit behind compared to, for example, Azure, which obviously started later, and yet, has a better interface. Not better. I would like it if it was easier to reach certain items.

For how long have I used the solution?

We have quite a bit of experience with AWS.

What do I think about the scalability of the solution?

We have found scalability to be the most useful aspect of the product so far. it's very easy to expand to whatever size you need. 

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Which solution did I use previously and why did I switch?

We also use Azure and Oracle. 

While AWS is more mature, Azure has updated its user interface and seems more modern in comparison.

What about the implementation team?

We implement the solutions for our clients if they need us to. We deal with AWS, Azure, and Oracle for the most part.

What other advice do I have?

We are an implementor.

I'd rate the solution at an eight out of ten. We've mostly been pleased with the solution's capabilities. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Devops engineer with 1-10 employees
Real User
Easy to use, flexible, stable, and has good IAM functionality
Pros and Cons
  • "I like that is very easy to use and that it's flexible."
  • "The price needs improvement."

What is our primary use case?

We use this solution for the EC2, and IAM Management, and Lambda. I am using this solution to gain more knowledge, to educate myself.

What is most valuable?

I like that is very easy to use and that it's flexible.

What needs improvement?

The price needs improvement.

For how long have I used the solution?

I have been using this solution for one month.

We are using the latest version.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

It's a scalable product. I am the only user of this solution.

We plan to continue using this solution.

How are customer service and technical support?

I am a beginner, I am satisfied with the support.

Which solution did I use previously and why did I switch?

I did not use any other solution.

How was the initial setup?

There is no installation, it's a cloud solution.

What's my experience with pricing, setup cost, and licensing?

It's expensive.

It should be cheaper.

What other advice do I have?

I would recommend this solution to others who are interested in using it.

I would rate Amazon AWS a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Amazon AWS
May 2024
Learn what your peers think about Amazon AWS. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
769,976 professionals have used our research since 2012.
CEO at a tech services company with 201-500 employees
Consultant
Good availability, reliable, and scalable, but it's expensive
Pros and Cons
  • "The availability is good, you can get any service you need immediately."
  • "AWS is very expensive."

What is our primary use case?

There is a large list of products that are available in the cloud, from computing to mail hosting and server services that are available in the AWS cloud.

They provide you with computing resources and IT services. 

What is most valuable?

In terms of features, I would rate it a nine.

This is a product that is easy to use and highly available. The availability is good, you can get any service you need immediately.

For how long have I used the solution?

I have been using Amazon AWS for five or six years.

What do I think about the stability of the solution?

It's very stable.

What do I think about the scalability of the solution?

It's a very scalable product. We have 200 users in our organization who are using AWS.

How are customer service and technical support?

They provide support at different levels.

Which solution did I use previously and why did I switch?

Previously, we did not use another solution. 

We use our own server in the cloud or we use AWS.

How was the initial setup?

It is in the cloud, there is no installation.

What's my experience with pricing, setup cost, and licensing?

Pricing, I would rate a five out of ten. AWS is very expensive.

It's paid on a monthly basis and you have to pay for the resources that you use.

There is no licensing in AWS, you pay per usage.

What other advice do I have?

We have reduced usability to a few situations because we have our own hosting cloud server.

I would not recommend this solution,  I would recommend something from the competitors.

I would rate Amazon AWS a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
SAP Platform Security Consulting at a security firm with 1-10 employees
Consultant
Easy to set up, flexible, and well-priced
Pros and Cons
  • "The best features are flexibility and cost."
  • "Scaling is an area that can be improved."

What is our primary use case?

I am a consultant and Amazon AWS is one of the platforms that I use.

What is most valuable?

The best features are flexibility and cost.

What needs improvement?

Scaling is an area that can be improved. For example, I would like to be able to change the amount of memory that is allocated to a server. This would give us better performance. I know that it can be done but it isn't obvious how to do it.

For how long have I used the solution?

I have been working with Amazon AWS for between two and three years.

How are customer service and technical support?

The technical support is good. We contacted them when we were working on a project and they were both knowledgeable and helpful.

How was the initial setup?

The initial setup is easy.

There is some design that has to be done, including security and zoning.

What's my experience with pricing, setup cost, and licensing?

The price for AWS is good.

What other advice do I have?

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
CTO at a construction company with 11-50 employees
Real User
A cloud computing solution to quickly deploy in multi-data regions, but the price could be better
Pros and Cons
  • "The most important feature is deploying our production in multi-data regions around the world."
  • "I think the price can be improved."

What is our primary use case?

We mainly use AWS, EC2, and RDS. We also use the BI tools and the data warehouse.

What is most valuable?

The most important feature is deploying our production in multi-data regions around the world.

What needs improvement?

I think the price can be improved. The price is high now, and Amazon's web portal can be improved.

For how long have I used the solution?

We have been using Amazon AWS for about four years.

What do I think about the stability of the solution?

Amazon AWS is a stable solution.

What do I think about the scalability of the solution?

It's scalable now that EC2 can support scaling.

How was the initial setup?

The initial setup is straightforward, and we deploy our production every week.

What's my experience with pricing, setup cost, and licensing?

The price can be better. 

What other advice do I have?

On a scale from one to ten, I would give Amazon AWS a five.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Director at a tech services company with 11-50 employees
Real User
Good vehicle to start a small business, it is stable, and it has an easy-to-use dashboard
Pros and Cons
  • "I like the flexibility of this solution."
  • "I would appreciate more direct support from AWS."

What is our primary use case?

I have my own company, so I am not personally working with it. Rather, my team is working with this solution. 

What is most valuable?

My experience with AWS has been good. AWS is a good vehicle to get your business started without too much of an upfront investment.

I like the flexibility of this solution. It's quick ramp up, ramp down, being able to provide the resources at a click of a button. 

If you wanted to try a new solution or try it out for a Proof of Concept then provisioning the EC2 and the S3 buckets is very quick.

In addition to that, the sums of scaling operations.

The dashboard is very easy to use.

Its real-time support is pretty good.

What needs improvement?

I would appreciate more direct support from AWS. I have some good personal contacts with AWS and through that, I am able to get some help. But, on a professional level with a small to medium-sized enterprise that needs any direct support from AWS, it is not supported. It is typically a part of the business model. They encourage you to go through one of their Implementation partners.

For how long have I used the solution?

I have been using Amazon AWS for two and a half years.

What do I think about the stability of the solution?

The overall stability of the product is good.

How are customer service and technical support?

We have not used the technical support from AWS, because we are a company without a partnership. We contact their implementation partners for support. We also work closely with our client's implementation partners who have been fairly helpful. They have been able to deliver.

The technical support from AWS has not been very forthcoming. It is very difficult to get.

Which solution did I use previously and why did I switch?

We also use Lambda functions, such as trolling, multi-threaded, and compute as a service model. That is very interesting. 

We liked it very much, and we use it for some of our clients.

What's my experience with pricing, setup cost, and licensing?

Pricing is reasonable, but as your usage goes up, AWS has a provision for businesses, and there's an option of locking it for three years. 

I think that they also give discounts. Although, as your scale of operation goes up, I think the price probably becomes too high.

As a startup business, it's very well priced, but if a number of transactions go up, clients have voiced that they are in a situation and feel a type of pressure and desire to move out of AWS.

They feel this way only once the scale of operation goes beyond a critical mass or critical threshold. It becomes a completely managed service beyond a point, and then it no longer remains cost-effective. Our usage goes up as well as the monthly recurring costs.

So the price is something they should definitely look at. They should look at some kind of cost or price optimization, as the scale grows up large, the more the economies of scale keep in. They should try to become more competitive.

What other advice do I have?

Overall, I am very happy in the technicality area.

I would rate Amazon AWS a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Vendor Management | Business Development at a tech services company with 11-50 employees
Real User
Optimizes our customer's TCO, They can scale up and out at any time.
Pros and Cons
  • "Their technical support is really good. I am very satisfied."
  • "There's not much room for improvement but that being said, they can improve the overall process of the overall product features and backend."

What is our primary use case?

I use this product for hosting business applications like SAP on the AWS infrastructure. We have some new customers in Egypt and out of Egypt. This solution is magnificent. 

How has it helped my organization?

In our company, Amazon provides us with a lot of help like training for our staff. They always support us with any service or any solution. The security updates is perfect. and also supports for customers.

What is most valuable?

There are many benefits to AWS. For our customers, it optimizes their TCO. In terms of  computing, they can scale up and out. 

What needs improvement?

There's not specific things for improvement but that being said, they can improve the overall process and features of the product and to enhancement the stability.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It's stable enough. In terms of actual numbers, it's 99.99% stable.

What do I think about the scalability of the solution?

Scalability is really perfect. I can make any scale anytime, whether I scale out or scale up.

How are customer service and technical support?

Their technical support is really good. I am very satisfied.

Which solution did I use previously and why did I switch?

Amazon is the leader in the public cloud categories, it has the largest market shares. I ask our customers why they're not using it. 

What other advice do I have?

I would rate this solution a 9.5 out of ten. It's the leader in the public cloud and a leader in the market. 

I would recommend it to any customer using another solution. I would offer it as an alternative to another similar solution like IBM, Google and Azure.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
PeerSpot user
Architect at a tech vendor with 1,001-5,000 employees
Vendor
Pay as you go is a plus but I would like to see better technical support without paying for AWS Premium Support

Use Of Solution:

4 years.

Valuable Features:

(1) Self-service without upfront cost

(2) Pay as you go & continual cost/price reduction 

(3) Pervasive service offerings with continual improvement

Improvements To Organization:

We were developing a sync-and-share cloud service + mobile/desktop application for multimedia products at that time (2009). It saved lots of development & testing efforts compared to traditional IT process. As you know, multimedia files take tons of storage space, IaaS's pay as you go and no upfront cost was a major deciding factor to develop that project/product.

Room For Improvement:

(1) ELB stress testing is problematic for us at that time.

(2) Better technical support for those without paying AWS Premium Support.

Stability Issues:

I have the vague impression that we did run into some issues, but I don't remember the context.

Customer Service:

3.5 out of 5.

Technical Support:

3.5 out of 5. We didn't purchase/subscribe AWS Premium Support at that time, so we got very limited technical support from AWS forum, and AWS technical staff in Singapore. As AWS's expanded into different geographic regions with local team support, expect it should be better now.

Initial Setup:

Relatively straightforward, but would be more complex when taking security into consideration.

Implementation Team:

In-house.

Alternate Solutions:

Different projects have different business goals and requirements (business & technical). We evaluated different vendors' service offerings for different projects/products. For instance, the aforementioned multimedia sync-and-share project was built on top of AWS. We also built a device firmware update service and a connection management service on top of AWS. However, for another online video editing, social-driven free cloud service, we built it on top of GAE instead.

Other Advice:

As mentioned in previous answer, different projects have different functional and non-functional requirements. All perspectives from operation, management, and development should be evaluated for cloud service platforms.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Amazon AWS Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2024
Buyer's Guide
Download our free Amazon AWS Report and get advice and tips from experienced pros sharing their opinions.