Director at a tech services company with 51-200 employees
Real User
An on-demand cloud computing platform with a useful storage feature, but the price could be better
Pros and Cons
  • "I like the storage, all the codes like Lambda and Amazon EMR."
  • "The price could be better."

What is most valuable?

I like the storage, all the codes like Lambda and Amazon EMR.

What needs improvement?

The price could be better. 

For how long have I used the solution?

I have been working with Amazon AWS for seven to eight years.

What do I think about the stability of the solution?

Amazon AWS is a stable solution.

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April 2024
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What do I think about the scalability of the solution?

Amazon AWS is scalable. Scalability has been good for us.

How was the initial setup?

I didn't take part in the initial setup on a very hands-on level. However, I hear from my architects and the development team that it's straightforward.

What's my experience with pricing, setup cost, and licensing?

It could be cheaper, and Amazon could also be more transparent with its pricing. I would first expect any product vendor to give me the utmost transparency on pricing information. There shouldn't be any hidden costs.

Their service offerings have a bit of segmentation, and they focus more on SMBs. They brought them onto the cloud and encouraged them to use solutions on the cloud. But strategically, they should probably improve that and offer some credits.

What other advice do I have?

I would advise potential users to use Azure if they want more stability, but I always warn about the costs. That's why I don't bring infrastructure to the business, and I find the customers with their own environment. There are multiple portions, and it's not straightforward for anybody to do. That's the bad side of it, but anybody can prepare.

On a scale from one to ten, I would give Amazon AWS a seven.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
CTO at a hospitality company with 501-1,000 employees
Real User
Stable with great performance and good pricing
Pros and Cons
  • "The performance of AWS is excellent."
  • "The overall convenience and the ease to use could be improved."

What is our primary use case?

We primarily use the solution for the infrastructure. We use it specifically for hosting the infrastructure and hosting our analytics database.

What is most valuable?

So far, the stability is the solution's most valuable aspect. It's one of its great selling features.

The performance of AWS is excellent.

The cost-effectiveness is something we appreciate. It isn't too expensive for us to leverage AWS.

What needs improvement?

The overall convenience and the ease to use could be improved. Right now, for example, we still have an integrator that helps us. They help us do the so-called hand-holding to get us started. Once we start, we can train up staff and we can manage most of the operations ourselves. It's just that first little bit that's difficult to handle alone.

For how long have I used the solution?

We've been using the solution for a few years at this point.

What do I think about the stability of the solution?

The stability of AWS is excellent. We don't have to worry about it crashing or freezing. There aren't bugs or glitches to contend with. It's reliable and we've enjoyed its stability thus far.

What do I think about the scalability of the solution?

The scalability of the product is very, very good. It's one of the great benefits of the cloud. You don't really have to worry about hitting a wall. It can expand pretty well as much as you need it to.

We have about 30 or so people on the solution right now. They are mostly our analytical team and some business users.

We have plans to continue usage and we may also increase usage in the future.

How are customer service and technical support?

Our team has used technical support in the past. I haven't myself, personally, however, my team called them for technical questions. We tend to use either AWS or our system integrator when it comes to answering some troubleshooting issues.

The support could be better. It's my understanding that they need to take some sort of certification, and that there is a bit of a learning curve. They're not bad, however, as I mentioned, they could be more proficient. While some seem to be certified, others need to polish their skillsets.

Which solution did I use previously and why did I switch?

We did use another solution previously. We used Horizon before. We also use some other data pipeline, however, they were more of a niche market cloud provider, unlike Amazon, which is more widespread and has a broader scope.

How was the initial setup?

We are using it on the cloud basis. We don't have any integration on-premises. We found the installation, in that sense, somewhat easy, although there were some moving parts that we still needed a bit of help with. 

What about the implementation team?

We had an integrator help us a bit. They did some hand-holding to make sure everything got up and running properly.

What's my experience with pricing, setup cost, and licensing?

The pricing of the solution is quite good. It's very reasonable and very affordable.

That said, I don't deal with billing and licensing directly and therefore don't have the exact numbers in relation to how much we pay.

What other advice do I have?

We're using the latest version of the solution. The cloud is instantaneously upgrading us to the latest version.

I'd recommend the solution to other organizations. We've been pretty happy with the product so far.

Overall, I would rate it at an eight out of ten. If it offered better support and had a more user-friendly setup I'd likely rate it higher.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Amazon AWS
April 2024
Learn what your peers think about Amazon AWS. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,599 professionals have used our research since 2012.
Technology Competency and Solution Head at LearningMate
Real User
Top 20
Helpful support, stable, and the integration is good
Pros and Cons
  • "The technical support is good."
  • "They should have a better big data stack."

What is our primary use case?

We have been using AWS for our own product. We are not direct users. Rather, our customers are using our product, which is hosted on AWS.

What needs improvement?

The cost should be reduced.

They should have a better big data stack.

For how long have I used the solution?

We have been dealing with Amazon AWS for the last six years.

What do I think about the stability of the solution?

This product is stable and we plan to continue selling it in the future. All of our products are tightly integrated with AWS.

What do I think about the scalability of the solution?

AWS is a scalable platform.

How are customer service and technical support?

The technical support is good.

How was the initial setup?

There is no installation for AWS, as it is a cloud product.

What's my experience with pricing, setup cost, and licensing?

AWS is expensive and the cost should be reduced.

What other advice do I have?

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Co-Founder & Chief Evangelist at WonderLend Hubs
User
It offers durability, high availability, fault tolerance, and a high TCO benefit
Pros and Cons
  • "It offers durability, high availability, fault tolerance, and a high TCO benefit."
  • "AWS should provide even more support and engagement to accelerate the adoption of new services and features."

What is our primary use case?

IaaS, PaaS, and a wide range of AWS services, including Aurora Postgre.

We use this for two solutions that we provide to our clients.

  • Channel Management automation
  • Digital Lending Hub

How has it helped my organization?

We are an ISV. AWS helped us to dramatically transform our business model into a cloud based subscription service.

What is most valuable?

RDS (Relational database service), specifically Aurora. It offers durability, high availability, fault tolerance, and a high TCO benefit.

What needs improvement?

The rate of new services and features released by AWS has dramatically accelerated. AWS should provide even more support and engagement to accelerate adoption.

For how long have I used the solution?

More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Works at Ti Consultores SAS
User
IaaS with easy management and rapid implementation using Python Django Mezzanine
Pros and Cons
  • "IaaS with easy management and rapid implementation using Python Django Mezzanine."
  • "More complete and specific training for many of the technologies, specifically with Python Django and the CMS (Mezzanine)."

What is our primary use case?

Our primary use case is a corporate web page with e-payment eCommerce and personalized functions for digital marketing and other functions.  

How has it helped my organization?

Rapid implementation using tools that I specifically know: Python Django Mezzanine and several other libraries are compatible with these technologies.

What is most valuable?

IaaS with easy management, but training is required in a more personalized way. There should be required free training from the vendor and more personalized.

What needs improvement?

More complete, specific training for many of the technologies, specifically with Python Django and the CMS (Mezzanine).

For how long have I used the solution?

Less than one year.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Platform Technologies Lead Engineer at a energy/utilities company with 1,001-5,000 employees
Real User
Good performance, robust, and scales well
Pros and Cons
  • "The technical support is good."
  • "It is difficult to hand over legacy applications when migrating them to the cloud."

What is our primary use case?

We use Amazon AWS to store and run cloud-based applications in the cloud, such as databases, virtual machines, and dockers.

What needs improvement?

The price could be reduced.

It is difficult to hand over legacy applications when migrating them to the cloud. It's a challenge.

For how long have I used the solution?

I have been working with Amazon AWS for approximately eight years. It's been a long time.

We are working with the latest version.

What do I think about the stability of the solution?

We have no issues with the stability of Amazon AWS.

What do I think about the scalability of the solution?

Amazon AWS is a scalable solution.

We are providing applications at a global level. This solution is used by 1,000 users.

How are customer service and support?

The technical support is good.

How was the initial setup?

The installation can be challenging when migrating legacy applications to the cloud.

What about the implementation team?

Most of the time, I require the assistance of some technicians.

What's my experience with pricing, setup cost, and licensing?

It is very expensive, you have to be very cautious.

Licensing fees are paid on a monthly basis.

What other advice do I have?

I would recommend this solution to others who are interested in using it.

I would rate Amazon AWS an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sundaresan Subramanyan - PeerSpot reviewer
Founder and Managing Director at Analytic Brains Technologies Private Limited
Real User
Great option for cloud-based storage where usage can be increased as the demand increases
Pros and Cons
  • "This solution is a good option if you are looking for cloud-based storage. Using a cloud-based solution, it is not required to accommodate a full workload. You can start with a basic version and scale up as needed."
  • "This solution could offer more security."

What is our primary use case?

This solution is a good option if you are looking for cloud-based storage. Using a cloud-based solution, you can start with a basic version and scale up as needed. 

It is possible to scale up the server capacity on demand. That is a big advantage as far as a cloud system is concerned. Backup of the systems can be done easily and can be automated. There are automation tools within this solution that help us manage deployment.  

What needs improvement?

This solution could offer more security. 

For how long have I used the solution?

We have used this solution for five years.

What do I think about the scalability of the solution?

This is a scalable solution. 

How was the initial setup?

The initial setup was straightforward. 

What other advice do I have?

We would recommend Amazon Web Services to someone who is looking for a global rollout or deployment.

I would rate this solution a seven out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Site Reliability Engineer at a tech services company with 1,001-5,000 employees
Consultant
Its features are a great complement to the basic infrastructure of any company
Pros and Cons
  • "I like ETL, the EC2 platform, and Route 53. These features are a great complement to the basic infrastructure of any company. The AWS platform has many features, but the fundamental cloud infrastructure is the most important."
  • "A person with no AWS experience might find it overwhelming at first."

What is our primary use case?

I'm currently using AWS to create two environments with the EC2 instance. I have one environment for staging and developing processes and another environment for production.

What is most valuable?

I like ETL, the EC2 platform, and Route 53. These features are a great complement to the basic infrastructure of any company. The AWS platform has many features, but the fundamental cloud infrastructure is the most important.

For how long have I used the solution?

I've used AWS for around two years.

What do I think about the stability of the solution?

AWS is reliable. I've seen around 10 issues in the whole time I've been using it, so I think that is highly stable.

What do I think about the scalability of the solution?

AWS is a cloud platform, so it's inherently scalable.

How are customer service and support?

The cloud platform can have problems, but AWS has a good SLA. If a region has problems, Amazon will fix the issue, so the customer never knows. 

How was the initial setup?

Deploying AWS is complex in the beginning. It becomes more intuitive once you have a solid grasp of the fundamentals. However, a person with no AWS experience might find it overwhelming at first. Total deployment took around two weeks.

What other advice do I have?

I rate AWS nine out of 10. It's a complete solution. If Amazon added any more features, that would just be a pleasant surprise for me because AWS perfectly fits the needs of my current job.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Amazon AWS Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Amazon AWS Report and get advice and tips from experienced pros sharing their opinions.