Zoom Valuable Features
It works. It's easy to use and it's easy to set up.
I like that it is easy to record.
To me, it's like using your iPhone. It's not a big deal. It's not a big deal to set up a meeting.
Screen sharing is important. Being able to pull up spreadsheets, system presentations, PowerPoints, whatever, is very helpful. The tool's pretty effective that way.
People like it to be light. They like it to be not so technical that it's hard to learn or hard to use. One of the reasons Zoom grew so fast is that kids could learn it, old people could learn it, workers could learn it. It takes a little more learning curve to have the license and host meetings. Set up meetings, to host, there's a little bit more there, however, even that's pretty simple.View full review »
The most valuable features of Zoom are voice and camera clarity. The time latency of the response is good. The facility to view all the participants who are online is a benefit. In most of the other similar solutions, they too have this feature. However, since I have used Zoom, I find it as an advantage because you can see all the participants online and you can choose.
When using Zoom for a training program, seeing the participants online and then the latency is very good, it is more in real-time. Additionally, the security features are good.View full review »
Customer service manager at a computer software company with 10,001+ employees
The most valuable aspect of the solution is the controls that you have for security. They have been enhanced a lot in the recent versions. When you are the owner of the meeting, you basically have control over everything. It is really important when you are in a situation in which someone tries to enter your meeting and he doesn't belong or doesn't identify him or herself. You can just easily remove them.
Understanding the different options you have is easy. The identified users have to be allowed in with authentication. You will have people that are from the organization or from some other organization and you can ask for authentification or you can have a meeting in which anyone can join. Even so, at the moment you have the option of doing something that will give you control over the meeting. For me, that's one of the most useful things.
It's very simple to manage.
The solution is stable.
The scalability is good.
The solution is easy to set up.View full review »
I like Zoom because of the quality of the image and the resolution. Of course, I know that depends on the hardware you're using. But, still, the image and sound quality are excellent. If you use the free version of Skype, sometimes the screen gets blurry, so you can't see everything well, then you have to check if the connection is okay, or maybe you need to restart the application. But with Zoom, I didn't have that kind of problem. Zoom is also more intuitive and accessible to new users.View full review »
I like Zoom's ease of use and how easy it is for non-tech people to interface with it. Other video conferencing solutions can be somewhat challenging for non-tech people, so you often end up waiting for people to connect. Although Microsoft Teams is probably a better enterprise product overall, it's not as good for people who don't have that kind of tech history. Also, I've had some microphone issues and connection issues with Teams.
Visiting lecturer at a university with 51-200 employees
In Zoom, I don't have a preference for any of the features. If you know the application well, then you can use all the features. I'm using most of the features, including file sharing and sharing screens.
The possibility for chat is very handy sometimes. The chat is very useful due to the fact that sometimes you have to run formulas and those kinds of things and to pronounce it is not enough. You have to write it down so that the person or people can see exactly what the formula is.
The whiteboard capabilities are great.
Mostly, we like Zoom meetings and Zoom rooms.View full review »
I have found that the Zoom software has many features that I find very valuable. One of those features was the ability to share our screen with the people we were talking to and give presentations.
This made it possible for us to share documents and information with them easily. The ability to record our meetings was also excellent and valuable, allowing us to go back and review the information discussed earlier.
It's excellent software in general, with new updates and new features integrated that would make the software much more complete.View full review »
Operating Executive, as an independent consultant at a tech services company with 201-500 employees
The solution is stable.
It's easy to use and at this point, it's certainly ubiquitous. It's everywhere. Everyone seems to have experience with it.
The solution is scalable.
It's secure enough.View full review »
Overall, I like it very much.
I like the way that you can do webinars on it. That is the most valuable for me.
The solution is stable.
The scalability is good.
Regional Sales Manager Iberia Manager at a security firm with 501-1,000 employees
Zoom is quite simple to use.
The virtual backgrounds are very useful because you can participate in a video conference from anywhere, and you do not have to show other people where you are.
The high capacity means that you can have a lot of people in the same meeting. I once attended a meeting with approximately 400 people.View full review »
System Support Executive at VF Corporation
As a technical support guy, I think it's crucial to be able to connect with people remotely. Zoom is simple to use because they can share the screen and talk. The user can walk me through the issue they are facing. You don't need to be in the office or on the network. If a user can connect to the internet, then they can share their screen. Aside from support, it's also a great way to provide training to our users.View full review »
Lead Presales at a tech services company with 1-10 employees
The solution is simple to use. Anyone can use it. The product offers a free version as well as an enterprise version.
During the lockdown pandemic situation, every other person was using Zoom. Even most of the schools and education customers, have been using Zoom only, and they are using the free version. Some are using the enterprise version as well. Even students find it user-friendly. There are not many things to configure.
The solution is stable.
The scalability is very good.
My end-user experience has been very positive.
The product is quite secure and you can use it remotely. I've never heard of there being any security issues.
The installation is very straightforward.View full review »
Director at a tech services company with 201-500 employees
The screen sharing capability is useful for teaching.View full review »
Account Systems Engineer at a computer software company with 10,001+ employees
Zoom works fine, and its interface is easier to use than, for example, Teams, which is the other tool I would compare it to. It's also easy to schedule Zoom meetings through Outlook. It just works. We've never had issues with hearing someone or not being able to see the screen or anything like that.View full review »
MCT at ParaSoft SRL
I really like its ability to handle large meetings. Zoom has is the capability to support many individuals in one meeting at a time. With Teams, we are limited to 250 users and Zoom allows us to add more people than that to the meeting.
The interface is very intuitive. It's very easy to use.
It's a great tool. The product has great sound and video quality.
The installation process is very simple.View full review »
There are many valuables features of Zoom. The visibility is very good. The ability to see everyone that is talking and the indication spotlight of who the primary speaker is helpful. The solution is interactive, the participants are able to raise their hand, comment, give gestures, such as thumbs up or down. There is the option to record, the quality of the video is great, the quality of the desktop sharing is clear, easy scheduling, and overall ease of use.View full review »
Regional Territory Manager at a tech services company with 10,001+ employees
The most valuable feature of Zoom is that it's easy to use.View full review »
Engineering Manager at a tech services company with 1,001-5,000 employees
It is difficult for me to point to any specific feature that I found to be most valuable. In the past, I used the solution a lot more but, of late, more with my kids. Should they require assistance on their computer, I can easily join in to actively provide this.View full review »
Managing Director at ITS Technology Solution Pvt. Ltd.
I wanted to set up a virtual office and work-from-home scenarios, and this is where I found Zoom to be good. It helps me and the company do remote work by setting up a virtual office, with all of us present for the entire working hours.
I'm not sure if GoTo Meeting, Cisco Webex, and other solutions have the virtual office setup option. They could be good for webinars, but I'm not sure how good they are in really setting up a virtual office, or if that option's even available.View full review »
Cyber Security Consultant at a consultancy with 11-50 employees
Screen sharing is valuable. It is very easy to install, and then there are 45 minutes free of charge.
It is also very stable. It is a very simple and very easy-to-use tool for conversation with other people.View full review »
I have been satisfied with the features and capability of Zoom.View full review »
Senior Executive at a computer software company with 10,001+ employees
The pricing is good if you have multi-stations or multi-users accessing it. It's got a free tier and is easy to use.
The one thing I like about Zoom is that you don't need to do anything by phone. All you need is a laptop or mobile device and a connection to the internet. Now you just use the computers and can use the audio, speaker, and microphone that are already there. You don't need a separate phone like as to do for Webex.
Senior Executive at a leisure / travel company with 201-500 employees
The performance is very good. We haven't had any stability issues.
The scalability is great.
The product is usable and very straightforward.
Overall, the installation process is very simple.
There is a free version of the product.View full review »
It's pretty easy to connect to anybody through a scheduled meeting. It typically goes well with just sound.
The initial setup is simple.
There is a free tier so that you don't need to pay to use Zoom (with some limitations).View full review »
Account Manager at a tech services company with 11-50 employees
The solution is really easy to install and configure.
The product is very easy to use. It's an intuitive product and it has a lot of usability, which is very, very good.
The initial setup is very simple.
The solution is very stable.
The scalability is quite good.View full review »
Sr. Sales Consultant at a tech services company with 51-200 employees
I enjoy the background options on offer.
The initial setup is straightforward.
The solution is stable and reliable.
The scalability has been good.View full review »
The grid view option is great, as you get to see everyone who is in the video conference at the same time.
I like the feature that you can select a particular member and see them on the full screen.
Video conferencing is great but Zoom has been on a different level. I like that feature that gives the host permission to mute everyone except themselves, and then unmute them anytime they need someone to talk
In order to save bandwidth, the feature of turning off video has been really great. We can switch them to audio-only when the video is not necessary.View full review »
CI Senior Consultant at a tech services company with 51-200 employees
The main feature I like with Zoom is that it allows me to do remote control and get access to the system so I have remote hands that I don't have to depend on the customer or the client to do things for me. They just give me access and I would be able to do what I need to do. That's one of the good features there. It also allowed me to easily transfer files back and forth.
The solution is very user-friendly.
The solution is easy to scale.
As long as you have good connectivity, the stability is good.
The initial setup is simple.View full review »
Presales Consultant at a financial services firm with 10,001+ employees
The sharing and recording, are the most valuable features of Zoom.
Solution Architect & Presales Lead at a tech services company with 10,001+ employees
You just need the internet to access it.
As a user, you can just download it. People can send the link and a person can download it very easily. It offers very easy access.
It's user-friendly. You don't need to be technical in order to use it.
The user interface is very friendly.
Everything is plugged right into your browser. It's nice and simple.
The solution is very stable.View full review »
Senior Specialist, e-Transformation Services at a tech services company with 201-500 employees
Zoom is easy to use and does not consume very much in terms of resources.View full review »
Senior Manager at RP Sanjiv Goenka Group
The solution is good for remote, virtual meetings.
The solution is quite stable.
The scalability is good.
The initial setup is quick and easy.View full review »
Zoom helps us because it provides a whiteboard during the meeting. This is a very good feature. Most of the time, we have to show flow diagrams during our meetings and the whiteboard is helpful in this regard.
We can save a recording of each of our meetings.View full review »
Lan Specialist at a healthcare company with 201-500 employees
Zoom is easy to use and does not require much network bandwidth. Additionally, it does not require a lot of configuration which is very good.
It is a very simple product, the client launches well from the web browser, and it doesn't have a large number of features, but it doesn't really require it.View full review »
OEM Medical & Defense Business Manager at a computer software company with 10,001+ employees
The solution is easy to use.
It's got a simple, easy-to-understand user interface.
The solution is stable.
The product scales well.
The installation is very easy.View full review »
System support engineer at a financial services firm with 1,001-5,000 employees
The solution is very stable.
Every time, it works. It works quite well when we need it to.
The solution has a very friendly user interface.
The communication and audio conferencing features are great.
Zoom is pretty safe and secure.View full review »
The most valuable feature is the sharing capabilities. Whether it's a simple screen for PowerPointr or sharing videos, it works really well. I have had good success with sharing videos.
The integration with Outlook has been good, which is a nice feature.
Zoom is very easy to use. Even my elderly parents can use it, which is a testament to having ease of use without a lot of people needing to support it.View full review »
Solutions Architect at a tech vendor with 10,001+ employees
I rate Zoom as an eight out of ten, owing to the quality of its video and audio, its accountability, ease of use and intuitiveness. The UIs are very easy. Everything on Zoom is good.
Regional Sales Director - India & Middle East at a computer software company with 201-500 employees
The most valuable feature is how stable Zoom is. Compared to other collaboration tools, I haven't seen Zoom crash often. Zoom is also better in terms of security. From a usability perspective, a user's perspective, the overall experience of using Zoom is very good. It's a simple, fast, very seamless solution, and pretty lightweight.View full review »
We usually record the calls, the meetings. It's great for that. The recorded file is very quickly delivered to us.
It's a quick product. It's fast.
It meets my needs. It's good, in general.
The initial setup is easy.View full review »
Overall, Zoom is a good product because we are using it globally, and it is a good way of connecting with everyone globally.
You are able to have 40-50 people or hundreds of people communicating, depending on your contacts.View full review »
Engineering Manager, R&D at a healthcare company with 10,001+ employees
Although sometimes the latency of the network is high, it was performing well, even when using the video features.
It was easy to use for screen sharing or sharing applications.
It was also easy to use on the phone. It was straightforward.
The solution is stable.
It's easy to set up.
Portfolio Manager at a computer software company with 201-500 employees
The user interface is fine.
I don't have any issue with the pricing.
The technical support is okay.
It does offer collaboration. You can share your screen.
Backend Infrastructure Manager at a pharma/biotech company with 1,001-5,000 employees
It's very simple to use.
The video conferencing is great and very easy to access.
It's helpful for sharing information and communication.
The installation process is very simple.
The stability is very good.View full review »
Senior Director at a manufacturing company with 5,001-10,000 employees
I have found Zoom to have all the functions that I need. The solution is easy to use.View full review »
Senior Software Engineer at a tech services company with 5,001-10,000 employees
Zoom is mobile-ready and easy to use.View full review »
It's popular. Many people use it not only personally, but also in businesses.View full review »
Head of IT at a engineering company with 501-1,000 employees
The solution is stable.
I have found the product to be scalable.
The interface is great.
The dashboards are user-friendly.
Its installation is very straightforward.View full review »
Zoom is very familiar. It's intuitive. It has all of the features you would expect from the other popular conferencing options.
It's easy to use.
The setup is rather simple and straightforward.View full review »
The solution is working very well and it's very simple, easy to use.View full review »
Systems Engineer at a computer software company with 11-50 employees
I like that Zoom provides video access, which I believe provides for better communication and a more relaxed situation. I know some people don't like it, but I do. I'm not a power user but it suits my requirements and does what I need.View full review »
Account Executive at a tech vendor with 51-200 employees
The features are good. I don't have any issues with the features included with Zoom.
Screen Sharing is the most valuable feature in Zoom for me.View full review »
The performance is good.
We are satisfied with this solution, it's good.View full review »
The most valuable features of Zoom are the very stable video and audio, the quality of the voice is good, and it is very easy to connect to the sessions. This is also the reason why we use Zoom.View full review »
One of the most valuable features is the user interface. With every new update, they introduce new useful features.View full review »
It was easy to deploy Zoom and it's a product that was easily accepted throughout the company, even by our management team. Zoom is just very simple for the user and it works regardless of where you are and the device you're using. The ease of integration of the conference rooms for our leadership was probably the most valuable aspect. With WebEx or Teams where you need converters in the middle and things didn't always work, the leadership team was always complaining about those solutions.
Analyst at a manufacturing company with 1-10 employees
The feature I find the most about Zoom is that you can have a private chat in a group call.View full review »
Product Specialist at a tech services company with 10,001+ employees
The most valuable features of Zoom are the screen blur and the background transition, which is great because we are working from home. Without this feature we would not have private meetings, they do not need to see what is happening in our background. The background transition is good with Zoom.
I have the ability to use Zoom on my mobile phone which is useful.View full review »
lecture at Poltekkes jakarta 2
It has a feature that allows you to store the recording of a meeting, which is good.View full review »
Senior Client Executive at a computer software company with 10,001+ employees
The solution is easy to use and loads up documents for sharing.View full review »
Public Sector Cloud Services Account Manager at a manufacturing company with 10,001+ employees
I'm pretty satisfied with Zoom's user interface.View full review »
Security Engineer at a computer software company with 1,001-5,000 employees
I like having the ability to annotate remote presentations, and it is easy for everyone to share.View full review »
Principal Consultant at a computer software company with 51-200 employees
The most valuable feature is that it's free.View full review »
Business Development Manager of Storage Systems at a manufacturing company with 1,001-5,000 employees
Zoom has great functionality for virtual meetings. It's best in class.
You can create invitation letters for people to join meetings.
It collects statistics that are helpful for showing you details such as who has joined the meeting.
Project specialist at a insurance company with 1,001-5,000 employees
I like the virtual meeting rooms in this product. They are very good and have very nice features.
This is the easiest product to use for videoconferencing.View full review »
Senior Vice President at a financial services firm with 201-500 employees
Zoom is nice. It does not consume a lot of internet bandwidth.View full review »
Senior Technical Architect at a computer software company with 1,001-5,000 employees
The most valuable features of Zoom are the quality of the video is better than other solutions and they have a recording option that is useful. Additionally, it helps to collaborate with other organizations.View full review »
User at Hobu Online
Zoom's interface is nice and has good performance.View full review »
The video stream is very cool, and it's an efficient solution.View full review »
Enterprise Security Consultant at a tech services company with 1-10 employees
You can have multiple connections so that everybody can interact. You can change your background. If you're in your home and you don't want people to know what it looks like, you can pretty much change the background to any background that you want.
It is pretty reliable. It works on multiple devices. It works on your phone and on your computer.View full review »
IT Support Team Leader at a tech services company with 201-500 employees
Information Technology at a healthcare company with 501-1,000 employees
Zoom did everything that we needed it to do.View full review »
Some of the most valuable features are the performance and ease of use. Also, since everyone knows about and is familiar with Zoom, you don't need to teach them how to use it.View full review »
Partner at a tech services company with 1-10 employees
The ability to discuss and share training content would be the most valuable feature of Zoom.View full review »
GIS Scientist at MIT
I don't have a problem with the pricing.
I'm not a really technologically sophisticated user. I just use it. From my point of view, if I can use it, it's likely very straightforward.
It's very helpful for communicating with others.View full review »
The quality of the connection from Zoom is very good. There are many functions and features available. I am only a basic user and it has more than I will ever use. It has lower bandwidths than other products that we have used and has worked well. It is important to have good quality sound and video than anything else.View full review »
One of the most valuable advantages of Zoom is that it is a bit easier to install than Microsoft Teams or WebEx by Cisco, for example. Another advantage of Zoom is that it is easier to link a person that is not a Zoom user than it is with WebEx.
Overall, Zoom is a very mature platform. The only issues and glitches we have every had with it were related to Wi-Fi quality. For example, we can run into problems when a colleague is working on a low-quality Wi-Fi connection. Also, we try to use headsets in our meetings and this can create a problem, but that again is not an issue with the platform itself.View full review »
Associate Professor at a consultancy with 51-200 employees
The most valuable feature is its reliability.View full review »
Zoom is a very nice product, and we use it regularly.View full review »
The most valuable feature of Zoom is user-friendliness.View full review »
I'm using it only for meetings, and it is good for me. It provides options for remote control and screen sharing.View full review »
Principal Consultant at a tech services company with 51-200 employees
The solution is great it meets all of our needs, most people have the solution, and it is convenient to use.View full review »
Account Management Leader at a tech services company with 201-500 employees
Compared to Teams, Zoom's performance and user interface are better. This is especially the case when you're doing any kind of online presentation, PowerPoint, or team demo. I think Zoom is much more user friendly. I don't know the level of security of Zoom, but it underwent a CSO test and was approved, so the level of security is good enough for us to use it. Since we are dealing with cyber security, I think it should be well secured.
Regional Manager - Bangladesh at a comms service provider with 5,001-10,000 employees
The solution is pretty good.View full review »
I think the solution is okay. It meets all of our basic requirements. It's easy to use.View full review »
Sharing content is a great feature. The audio quality was fantastic most of the time and I found it very user-friendly.
Account Executive at a tech services company with 10,001+ employees
I think Zoom is more user-friendly than most of its competitors. It's simple. I think Teams can be more restrictive.View full review »
Systems Engineer at a manufacturing company with 1,001-5,000 employees
The most valuable features of Zoom are simplicity and reliability.View full review »
The features I find most valuable are its simplicity to use and we use the recording functionality within meetings. This helps students who may have missed a lesson for some reason, they can then pick up via the recorded session.
One other key feature for us is the centralized management of Zoom, our administration team finds this very useful.View full review »
Account Manager, Cybersecurity at a tech services company with 11-50 employees
The most valuable feature is the ease of use.
It is very simple to use.View full review »
Cloud & Virtualization Solutions Manager at a comms service provider with 10,001+ employees
It is very easy to use. The utilization of the network is very good.View full review »
Zoom has good integration and allows users to adjust the video image, other solutions I have used do not have this feature.View full review »
The most valuable feature of Zoom is having the ability to be able to share your screen and chat whilst you're online.View full review »
Head Of Information Security at a training & coaching company with 201-500 employees
The quality of the calls and usability are good features.
The collaboration features are good.View full review »
Zoom is a very light application. It uses the network and has many features like the ability to record meetings, you can chat, and collaborate. The video conversation is very clear.View full review »
Technical Content Writer at a computer software company with 51-200 employees
Zoom's content shareability and chat support are the most valuable features.View full review »
Sr. Category Buyer Technology at a manufacturing company with 10,001+ employees
Zoom's breakout rooms are an interesting feature that is quite useful for conducting exercises during training. I don't think Teams has this. I also like the recording capabilities, but that depends on the type of privileges that the user has. Not everybody in the organization has the ability to record.View full review »
Sr.Manager at a energy/utilities company with 10,001+ employees
There are no restrictions on the number of participants in a single meeting, That is the beauty of Zoom, and it is also very fast compared to others.View full review »
Student at a university with 1,001-5,000 employees
Zoom is easy to use and you can have a session with someone with a few mouse clicks. It is easier to use than Microsoft Teams.View full review »
Head of Information technologies systems department at a manufacturing company with 51-200 employees
The overall quality of Zoom is very good, it performs well. The interface works well.View full review »
Zoom is interoperable and user-friendly.View full review »
Assistant Professor at a university with 51-200 employees
It is useful for virtual meetings.View full review »
Senior Advisor at a financial services firm with 201-500 employees
Zoom is useful for virtual meetings.View full review »
Operations Manager at a tech services company with 11-50 employees
Zoom is very easy to use and the scheduling is very good. We can share a link whenever and wherever we like.View full review »
Network Security Engineer at a tech services company with 1,001-5,000 employees
The interface is good and integrates well.View full review »
Technology Consultant at a computer software company with 10,001+ employees
Zoom is easy for non-tech people to use. It's straightforward and simple.View full review »
Sr. IT Business Analyst at Citigroup
The most valuable features of Zoom are its ease of use, screen sharing, and annotations.View full review »
Accounting Manager at a legal firm with 51-200 employees
Zoom is very convenient to use and the basic functions work well for us.View full review »
Digital Growth Manager at a tech vendor with 51-200 employees
The most valuable feature is that it's easy to use.View full review »
It functions well. I have had no issues with attaching files to chats.View full review »
CEO at a tech services company with 51-200 employees
I like the whole application and it's a good option for meetings when it's difficult to attend in person.
The solution is stable and scalable.View full review »
Zoom is easy to use.
IT Consultant at a computer software company with 11-50 employees
Overall Zoom functions well.View full review »