Try our new research platform with insights from 80,000+ expert users
Senior Systems Engineer at Dimension Data
MSP
Top 5
Quick implementation, highly scalable, but slow upgrading
Pros and Cons
  • "The implementation was quick, we used a checklist and it took approximately one hour."
  • "We used an integrator team for the implementation of the solution. The one person who takes care of the maintenance of VxRail, such as upgrading the software. The upgrading takes too long. We have many nodes which takes a long time, they need to improve the speed of the upgrades"

What is our primary use case?

We are using VxRail for our internal applications and databases.

For how long have I used the solution?

I have been using VxRail for approximately three years.

What do I think about the scalability of the solution?

I have found VxRail software can scale very well.

We have approximately 100 users using this solution. We are planning to increase our usage.

How was the initial setup?

The implementation was quick, we used a checklist and it took approximately one hour.

Buyer's Guide
VxRail
May 2025
Learn what your peers think about VxRail. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
859,129 professionals have used our research since 2012.

What about the implementation team?

We used an integrator team for the implementation of the solution. The one person who takes care of the maintenance of VxRail, such as upgrading the software. The upgrading takes too long. We have many nodes which takes a long time, they need to improve the speed of the upgrades

What's my experience with pricing, setup cost, and licensing?

We pay for annual support from VxRail.

What other advice do I have?

I would recommend this solution to others.

I rate VxRail a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1766676 - PeerSpot reviewer
Director of Technology at a construction company with 201-500 employees
Real User
Simple and centralized application hosting and deployment
Pros and Cons
  • "First and foremost, I would advise people to purchase this solution mainly for the simplicity of the system. And it's all managed in one place, which is nice compared to Nutanix where you had to administrate multiple places. And, the support now is so good."
  • "It would be nice if the update process was shortened and that patching would be simpler."

What is our primary use case?

All of our servers run on this system and we are also able to use it for file servers, domain controllers, print servers, SQL servers, etc.

I have two teams - one in Copenhagen with about 400 people and one in New York with about 200 people. Their roles are mainly architects and administration.

What needs improvement?

It would be nice if the update process was shortened and that patching would be simpler.

For how long have I used the solution?

I have been using the solution for a year and a half.

What do I think about the stability of the solution?

It's so reliable that we haven't had one breakdown since we got it. It's very stable.

What do I think about the scalability of the solution?

It is very scalable. You can scale compute or storage or both. I am looking to expand my New York cluster this quarter.

How are customer service and support?

Initially, they had a lot of issues when I bought it as they were understaffed. So, it was a little bit hard to get support. But now, a year and a half later, it's so much better and very good.

Which solution did I use previously and why did I switch?

We were originally using VMware and SAN. We switched so that it can be administered and managed in a centralized format.

How was the initial setup?

The initial setup was straightforward. It took about a week initially, plus three weeks to move all my VMs to the new system.

What about the implementation team?

I was able to perform this myself with the assistance of a consultant.

What's my experience with pricing, setup cost, and licensing?

Fees vary by license type.

What other advice do I have?

First and foremost, I would advise people to purchase this solution mainly for the simplicity of the system. And it's all managed in one place, which is nice compared to Nutanix where you had to administrate multiple places. And, the support now is very good.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
VxRail
May 2025
Learn what your peers think about VxRail. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
859,129 professionals have used our research since 2012.
Data Centre Systems Engineer at Dube TradePort
Real User
A solution for production workloads for the company workflows
Pros and Cons
  • "Enterprise is a complete solution that includes performance, backups and disaster recovery."
  • "VxRail should try to improve the pricing."

What is our primary use case?

We are a customer of VxRail with 200 users. We use the solution for production workloads for the company workflow.

What is most valuable?

We have Dell enterprise licensing and use all the features. VxRail is a complete solution that includes performance, backups, and disaster recover.

What needs improvement?

VxRail should try to improve the pricing.

For how long have I used the solution?

We have been using VxRail for 12 months.

What do I think about the stability of the solution?

Stability is good.

What do I think about the scalability of the solution?

VxRail is vSAN, so we only need to buy a node when we need to scale, which is not a problem.

How are customer service and support?

Technical support is good.

How was the initial setup?

The initial setup is straightforward. Installation took approximately 2 days, but migration from the old UCS to the new infrastructure took time.

What about the implementation team?

We have ten people on our in-house technical team including networking, security, and data center engineers who do storage and servers.

What was our ROI?

VxRail is doing the job we require, we are not making money from it.

What's my experience with pricing, setup cost, and licensing?

VxRail is an expensive solution as we have the enterprise license that is billed annually. It has everything we need but it would be nice if they could do something about the pricing.

What other advice do I have?

If you have done the research about VxRail and know what you are looking for then I recommend using it.

I rate this solution a 10 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Business Development Manager at a tech services company with 11-50 employees
Real User
The solution provides hardware redundancy, which is something our customers need
Pros and Cons
  • "We deploy VxRail systems to provide our customers with a distributed information solution. The customer was impressed because we delivered a serious data reduction. For example, we showed them that 10 terabytes on their traditional storage solution could be reduced to 1.5 terabytes in the VxRail systems. That's why the customers also like it so much,"
  • "Dell wants to implement the disaster site in the new year, but they haven't decided yet. I hope we will have the opportunity to sell VxRail with this disaster site. It is not really clear at the moment, but hopefully, we will get some good news from the customers in the new year."

What is our primary use case?

Today, we completed the first stage with one customer. We finished our POC and sold six VxRail systems to the customer. The customer usually uses standard VxRail systems for data storage and servers. 

The customer wants to do some implementation to replace an old system. They are a manufacturing company that wants to improve their system with a more valuable storage area because they have a lot of data stored across various products. For example, they have 10 terabytes of information on one storage platform and another 2 terabytes on the other, etc. 

We faced competition from HPE SimpliVity and won. Yesterday, we got the good news from the customers, who were pleased with licensing for virtualization. The VxRail system provides some good benefits, and the customers are happy. We have two more projects lined up, but they are waiting for the new year, especially because they are arranging budgeting issues. We expect to see some new business in the first quarter. 

How has it helped my organization?

We deploy VxRail systems to provide our customers with a distributed information solution. The customer was impressed because we delivered a serious data reduction. For example, we showed them that 10 terabytes on their traditional storage solution could be reduced to 1.5 terabytes in the VxRail systems. That's why the customers also like it so much,

What is most valuable?

One of the biggest VxRail features our customers require is hardware redundancy. Customers have good network products like Cisco for their local networks, so they were ready when they did the POC work. The other thing is application completion, VxRail's most effective feature.

What needs improvement?

Dell wants to implement the disaster recovery site in the new year, but they haven't decided yet. I hope we will have the opportunity to sell VxRail with this disaster recovery site. It is not really clear at the moment, but hopefully, we will get some good news from the customers in the new year. Maybe in the second quarter, we will start to work for the disaster recovery site, I hope so. I think we have to implement the new systems, and maybe we can talk about what can happen in the future after that. 

For how long have I used the solution?

We've been using VxRail for the last two years.

What do I think about the stability of the solution?

VxRail's stability is amazing. The performance is always effective and good.

What do I think about the scalability of the solution?

VxRail is a scalable product. Of course, it depends on the business and the markets, but the scalability is usually excellent.

How are customer service and support?

Dell's support in Turkey has helped us so much in the project, especially the salesperson. He supported us so much, and we are so appreciative.

How was the initial setup?

We haven't fully deployed VxRail because we only got our first order for the systems today, and we will go to the setup, but the demo system was easy to use and set up.

What other advice do I have?

I rate VxRail nine out of 10. I'd like to add something about the market for this product. A bank or a company like that can easily use VxRail. Another benefit is that customers don't need to close the systems without updates. For example, it's easy to upgrade the firmware upgrades. VxRail is really effective in a banking or insurance company that doesn't need to close the systems. However, it is not possible in our sector. We really work a lot on this project. We spend so much time with the customers and the project.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
reviewer1022718 - PeerSpot reviewer
Sales Manager at a tech services company with 201-500 employees
Real User
Easily scalable thanks to HCI infrastructure; first layer of tech support has room for improvement
Pros and Cons
  • "The most valuable feature for me in this latest release has been the ability to add a compute or storage node. In the previous release, if I wanted to add only the compute mode, I need to buy a full node, including both compute and storage. That is no longer the case; I can upgrade whatever I want one based on my demand."
  • "Some of the features of the hyperconverged infrastructure could be integrated with external storage. Right now, for example, if I have surveillance going, I need to purchase very cheap storage. So, an integration between the hyperconverged infrastructure and external storage would be good."

What is our primary use case?

We are using the VxRail hyperconverged infrastructure to host some of our applications' virtual machines. We have customized this virtual machine and our applications serve different departments within the company.

What is most valuable?

The most valuable feature for me in this latest release has been the ability to add a compute or storage node. In the previous release, if I wanted to add only the compute mode, I need to buy a full node, including both compute and storage. That is no longer the case. I can upgrade whatever I want one based on my demand.

What needs improvement?

It would be great to have a mechanism that identifies whether or not the configuration has been done well. Right now, we are doing that manually. A compliance check would be a helpful feature.

Some of the features of the hyperconverged infrastructure could be integrated with external storage. Right now, for example, if I have surveillance going, I need to purchase very cheap storage. So, an integration between the hyperconverged infrastructure and external storage would be good.

For how long have I used the solution?

I have been using VxRail for almost three years now. 

What do I think about the stability of the solution?

The stability and performance of VxRail are excellent. 

What do I think about the scalability of the solution?

VxRail is very scalable. This is one of the advantages of hyperconverged infrastructure: Whenever you need to scale, all you have to do is add a node. We use this product on a daily basis. 

How are customer service and support?

The first layer of technical support is not well equipped to help you identify the root cause of issues. However, the second level is. 

There is room for improvement with the first level of technical support. 

How was the initial setup?

The initial setup was not complex, it was very straightforward. Deployment took us three to four days. 

The maintenance we do on it now is mostly preventative. 

We have two people working on VxRail. 

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable considering the value of this product. 

There are no additional licensing and support costs. 

What other advice do I have?

I would recommend this product to other users. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer960945 - PeerSpot reviewer
Co Founder at a tech services company with 1-10 employees
Real User
Great for a large company, easy to deploy, and easy to scale up
Pros and Cons
  • "VxRail is easy to deploy and easy to scale up."
  • "You have to buy a new server if you want to scale up."

What is our primary use case?

We work with Dell's Italian partner, so we go where the market goes. When Dell merged with EMC, we did several courses, and I got a certification with VxRail. We usually work with companies that have projects. We are solution architects. We don't work with software, programs, databases, or custom software.

What is most valuable?

VxRail is easy to deploy and easy to scale up, but you have to buy a new server if you want to scale up—not just a classic solution like RAM, CPU, or more disk. The solution would be good for a great company that is dynamic and wants to go up very fast.

What needs improvement?

When you converge the solution, you have to be very careful because the great scalability comes at an important cost. If you want to use three nodes with a standard license, for example, and you want to converge the solution with three nodes, you have chosen the wrong product because you have to buy a new server if you want to scale up.

In my opinion, the lack of improvement is from a commercial point of view, not from a technical point of view. 

It also lacks a single easy remote server for disaster recovery.

For how long have I used the solution?

We started using VxRail three years ago.

What do I think about the stability of the solution?

The stability is great because it is based on VMware, so it's the same panel and same code.

What do I think about the scalability of the solution?

VxRail has great scalability.

How are customer service and support?

Dell's EMC technical support is very good.

How was the initial setup?

The initial setup process is pretty straightforward. Technically speaking, there could be some complications, but Dell's support is very good.

In the course for VxRail, they tell you that it's a single click to deploy. From a technical viewpoint, that isn't true because you have to build the rack system. If the system is projected well, then you have a single click to deploy it with a single panel of glass.

What's my experience with pricing, setup cost, and licensing?

The price could be lower. If the price were dropped, the products could sell more easily.

Which other solutions did I evaluate?

Compared to Nutanix, we are not as aggressive in the market, but VxRail is a good product with good design. If VxRail is to compete with Nutanix, it needs a single easy remote server for disaster recovery, but that depends on vSAN, which the design of VxRail is based on. The core of vSAN is not designed for this, maybe because vSAN customers are higher level.

What other advice do I have?

I would give this solution a 9 out of 10. 

VxRail isn't for a small company. If you need less than five servers, you could technically use it, but there are probably other solutions that are cheaper. A classic solution for a small customer is cheaper than other convergence solutions.

In my mind, the hyper-convergence solution is a requirement only for a great company. If you are a small Italian company that isn't going to scale up for a few years, it's very difficult to afford the price, and you might have a problem with technical knowledge as well because your normal technicians won't be able to assist in other convergence solutions if you have an issue. In this case, we prefer traditional systems over VxRail to give the client the correct stability and simple management.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
ICT Business Solution Architect at Cloud Technology
Real User
A hyper-converged infrastructure that is easy to install
Pros and Cons
  • "Cost-effective and easy to install."
  • "Lacks integration of licenses so that it's an expensive solution."

What is our primary use case?

We are system integrators and IT providers. 

What is most valuable?

The solution is cost-effective and easy to instal, it's just a plug and play. It also contains a ready VMware solution that I use to manage virtual machines. Finally, it is a hyper-converged infrastructure, so it's not a regular server.

What needs improvement?

A beneficial improvement they could make would be the integration of all the dealings with VMware to provide a license with VxRail so the customer can purchase it without the need to pay for an additional license for the VMware. If the license for VMware were to come together with the hardware at no additional cost, that would be great. Nutanix offers this package.

For how long have I used the solution?

I've been using this solution for four years. 

What do I think about the stability of the solution?

The solution is very reliable. 

What do I think about the scalability of the solution?

The solution is flexible, scalable and easily integrated. We can add to it at any time and it'll give extra performance and extra CPU.

How are customer service and support?

Our engineers deal with any support issues we may have.

How was the initial setup?

The initial setup is straightforward and can take up to four days. Deployment requires a technician and an assistant engineer to plan everything and get it ready to host the services. Maintenance is required but we receive documentation regarding updates and framework feature updates. We have five system administrators working on this product.

What's my experience with pricing, setup cost, and licensing?

Dell VxRail is flexible and reliable and scalable. It's easy to restore without the higher cost. We're not comfortable with the cost of VxRail and neither are our clients. As a result, we sometimes have to go to other brands because the price of VxRail is not competitive. Not that comfortable with some projects so the recommendation is Dell can do the same price as the normal server. I know it's marketing plan, especially for Middle East. It'll be much better and we will buy all the required servers from VxRail not, as you know, you'll go to all hyper-converged infrastructure.

Which other solutions did I evaluate?

We also offer Nutanix to our clients. What Nutanix offers is not available in Dell or HPE. Nutanix has its own management system similar to VMware and is also easy to configure. Through the system, the system administrator can manage and ensure all the virtual machines or virtual appliances that will host the services. If they could change the licensing structure so there is no additional license required, it would be a great feature that would strengthen Dell against their competitors.

What other advice do I have?

I always recommend VxRail because of their scalability and flexibility, but sometimes the cost creates a barrier with the client. All of our clients who have chosen VxRail are happy with it, it's just the cost that's an issue. 

I rate the solution nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
reviewer1420599 - PeerSpot reviewer
Director of Information & Technology Services at a non-profit with 10,001+ employees
Real User
High performance, overall useful features, and excellent support
Pros and Cons
  • "The solution is stable and reliable. This is one of the main reasons why we purchased this solution."
  • "The initial setup was not that easy, it was a medium difficulty level."

What is most valuable?

VxRail has high performance and overall good features.

For how long have I used the solution?

I have been using VxRail for approximately six months.

What do I think about the stability of the solution?

The solution is stable and reliable. This is one of the main reasons why we purchased this solution.

What do I think about the scalability of the solution?

The solution is scalable. 

We have 100 users using this solution in my organization.

How are customer service and technical support?

The technical support is very good, DELL is known for their great support.

How was the initial setup?

The initial setup was not that easy, it was a medium difficulty level.

What about the implementation team?

We use a system integrator for the implementation.

What's my experience with pricing, setup cost, and licensing?

We made a one-time purchase of the solution and the price is expensive.

Which other solutions did I evaluate?

I have evaluated Nutanix.

What other advice do I have?

Those who are thinking about implementing this solution should shop around because Nutanix is cheaper and provides a similar service.

I rate VxRail an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free VxRail Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Product Categories
HCI
Buyer's Guide
Download our free VxRail Report and get advice and tips from experienced pros sharing their opinions.