We use VxRail for private cloud and running core applications.
Solution architect at a tech services company with 501-1,000 employees
A scalable and easy-to-use solution that can be used for running core applications
Pros and Cons
- "With VxRail, we can manage the life cycle of a virtual machine."
- "The support charges for VxRail should be optimized and made cheaper."
What is our primary use case?
What is most valuable?
VxRail is aligned with the VMware environment, and VMware is a stable product. Running a virtual machine on it is much easier and more accessible because it is a configured appliance. VxRail allows us to contain the sprawling of servers and provides visibility. With VxRail, we can manage the life cycle of a virtual machine.
What needs improvement?
The support charges for VxRail should be optimized and made cheaper.
For how long have I used the solution?
I have been using VxRail for approximately six years.
Buyer's Guide
VxRail
January 2026
Learn what your peers think about VxRail. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,665 professionals have used our research since 2012.
What do I think about the stability of the solution?
VxRail is a stable solution.
What do I think about the scalability of the solution?
Scalability-wise, VMware or Dell says the solution can go up to 64 nodes in a single cluster. We have gone to almost 48 to 50 server nodes, and it is stable. Around 30 customers are using the solution.
How was the initial setup?
The solution’s initial setup is straightforward. The solution's implementation is straightforward and presents no challenges. However, upgrading the versions of the solution requires some time.
What about the implementation team?
The solution's deployment took 30 to 45 minutes per box.
What was our ROI?
We have seen a good return on investment with VxRail.
What's my experience with pricing, setup cost, and licensing?
VxRail has a subscription model usually tagged with the appliance box only.
What other advice do I have?
VxRail is a scalable and easy-to-use solution. Creating a private cloud helps us help our customers create a streamlined environment with fewer engineers. VxRail supports our virtual desktop infrastructure.
The initial setup of boxes is much cheaper than when we go for upgrades or add more nodes into the cluster. It is easy to manage VxRail.
Overall, I rate the solution an eight or nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Global IT Systems Manager at a renewables & environment company with 1,001-5,000 employees
Scales well, never fails, and simplifies the infrastructure
Pros and Cons
- "Homogeneity is most valuable. The truth is that having everything in a single cluster helps a lot."
- "Its price could be better."
What is our primary use case?
It is for virtualization. It is where all our servers run. It is for server storage.
By implementing VxRail, we wanted hyperconvergence. We wanted to have the entire infrastructure unified in a single system. We were also looking for power, speed, and computation.
How has it helped my organization?
VxRail has improved our organization a lot. It has greatly simplified the infrastructure. Previously, we had many more nodes. We had the network on the one hand, the storage on the other, and the computing on the other. VxRail has unified them and created a much more agile and easier management.
It has unified the cluster. We have managed to move all of them to a single one, so we have all the data in a microcluster. It works well.
VxRail has the ability to consolidate infrastructure from multiple locations, but currently, we have it at only one location.
In terms of energy consumption, I am not an expert in energy consumption, but it must be one of the least consuming ones. It seems good.
VxRail has helped to reduce unplanned production downtime. We never had a crash, and we never had a service stoppage. It has been 100% successful.
VxRail has had a lot of impact on the flexibility of our operations or business because it is very scalable. We have already grown twice in nodes. Instead of expanding a different infrastructure, what we do is add new nodes, and we manage to have a much more flexible cluster.
What is most valuable?
Homogeneity is most valuable. The truth is that having everything in a single cluster helps a lot.
What needs improvement?
Its price could be better.
For how long have I used the solution?
I have been using VxRail for three and a half years.
What do I think about the stability of the solution?
The stability of VxRail is very good.
What do I think about the scalability of the solution?
It is very agile.
How are customer service and support?
Their support works very well. We have had problems with hard drives, and we have an NDA. They came and changed them perfectly and quickly. They take one business day.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We used HPE SimpliVity, and it did not have a very good result, so we changed it for the better. There was a management issue, and it consumed almost 40% of the machine's resources. It is as if you buy a Ferrari and it already takes away 40% of your speed, whereas, with VxRail, you have 100% speed. We are very happy with it.
What was our ROI?
I do not have any return on investment in mind.
What's my experience with pricing, setup cost, and licensing?
It is very expensive.
Which other solutions did I evaluate?
We evaluated HPE SimpliVity, and we are left with VxRail.
We considered public cloud infrastructure before choosing VxRail, but due to costs, we decided to use VxRail. The latency is much lower. VxRail is faster in your CPD than in the cloud. It is less scalable because you have to buy nodes, which takes a while, whereas a cloud can keep growing according to the demand.
What other advice do I have?
It has not failed us, and we find it highly reliable. I would rate VxRail an eight out of ten.
Foreign Language:(Spanish)
Se adapta bien, nunca falla y simplifica la infraestructura
¿Durante cuánto tiempo utiliza Dell VxRail?
He estado usando VxRail durante tres años y medio.
¿Cuál es su principal caso de uso de esta solución? (Incluya detalles sobre su entorno).
Es para virtualización. Es donde funcionan todos nuestros servidores. Es para el almacenamiento del servidor.
Al implementar VxRail, queríamos hiperconvergencia. Queríamos tener toda la infraestructura unificada en un único sistema. También buscábamos potencia, velocidad y computación.
Comparta cómo Dell VxRail ha mejorado su organización. Si no fue así, explique por qué.
VxRail ha mejorado mucho nuestra organización. Ha simplificado enormemente la infraestructura. Anteriormente teníamos muchos más nodos. Teníamos la red por un lado, el almacenamiento por el otro y la informática por el otro. VxRail los ha unificado y creado una gestión mucho más ágil y sencilla.
VxRail ha unificado el clúster. Hemos conseguido moverlos todos a uno solo, por lo que tenemos todos los datos en un microcluster. Funciona bien.
VxRail tiene la capacidad de consolidar infraestructura desde múltiples ubicaciones, pero actualmente la tenemos en una sola ubicación.
En cuanto al consumo de energía, no soy un experto en consumo de energía, pero debe ser uno de los que menos consume. Me parece muy bueno.
VxRail ha ayudado a reducir el tiempo de inactividad de producción no planificado. Nunca tuvimos un accidente y nunca tuvimos una interrupción del servicio. Ha sido 100% exitoso.
VxRail ha tenido un gran impacto en la flexibilidad de nuestras operaciones o negocios porque es muy escalable. Ya hemos crecido dos veces en nodos. En lugar de ampliar una infraestructura diferente lo que hacemos es añadir nuevos nodos y conseguimos tener un cluster mucho más flexible.
¿Qué características le han parecido más valiosas y por qué?
La homogeneidad es lo más valioso. La verdad es que tener todo en un solo cluster ayuda mucho.
¿En qué áreas se podría mejorar Dell VxRail?
Su precio podría ser mejor.
¿Utilizó anteriormente una solución diferente? De ser así, ¿por qué la cambió?
Usamos HPE SimpliVity y no tuvo muy buen resultado, así que lo cambiamos para mejor. Hubo un problema de gestión que consumió casi el 40% de los recursos de la máquina. Es como si te compraras un Ferrari y te quitaran el 40% de velocidad, mientras que con VxRail tienes el 100% de velocidad. Estamos muy contentos con ello.
Antes de elegir, ¿evaluaste otras opciones? ¿De ser asi, cuales?
Evaluamos HPE SimpliVity y nos quedamos con VxRail.
Consideramos la infraestructura de nube pública antes de elegir VxRail, pero debido a los costos, decidimos usar VxRail. La latencia es mucho menor. VxRail es más rápido en su CPD que en la nube. Es menos escalable porque hay que comprar nodos, lo que lleva un tiempo, mientras que una nube puede seguir creciendo según la demanda.
¿Qué aconseja a otros sobre el costo de instalación, el precio y/o la licencia?
Es muy caro.
¿Cuáles son sus impresiones sobre la escalabilidad de esta solución?
Es muy ágil.
¿Cuáles son sus impresiones sobre la estabilidad de esta solución?
La estabilidad de VxRail es muy buena.
¿Has visto el ROI (Retorno de la Inversión)? En caso afirmativo, ¿de qué manera (es decir, métricas/puntos de datos)?
No tengo en mente ningún retorno de la inversión.
Cuéntanos tu experiencia con el servicio y soporte al cliente.
Su soporte funciona muy bien. Hemos tenido problemas con los discos duros y tenemos un NDA. Vinieron y me los cambiaron perfectamente. Tardaron un día laboral.
¿Cómo calificaría esta solución en una escala del 1 al 10 en cuanto a servicio y soporte?
9.
En una escala del 1 al 10 (1=peor, 10=mejor), ¿cómo calificaría Dell VxRail? Por favor explique por qué.
No nos ha fallado y nos parece muy fiable. Calificaría a VxRail con un ocho de diez.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
VxRail
January 2026
Learn what your peers think about VxRail. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,665 professionals have used our research since 2012.
Manager infrastructure at a retailer with 10,001+ employees
Provides real-time information and reduces physical footprint and maintenance
Pros and Cons
- "The low latency and response times and having a virtualized environment within a single computer are valuable. I have no physical elements, and I can optimize or balance my data depending on the sales volume that I have in a specific store."
- "I would like to have a unified platform where I, for example, can manage my 50 stores from a single portal in VxRail and be able to apply all the updates at once. I want to unify them into a centralized console."
What is our primary use case?
More than anything, we are using VxRail for network outages.
By implementing VxRail, we were looking to reduce the physical footprint in our stores. We wanted to have a platform with which we could virtualize our data.
How has it helped my organization?
VxRail has allowed us to reduce the physical footprint in the stores and optimize the maintenance that we had previously with so much physical equipment. It has allowed us to reduce the space of the environments and gain store space or storage space.
Its ability to simplify the management is excellent. VxRail gives me unique access to the environments. I have real-time graphics and information about the state of the virtualization platform that I have.
VxRail has the ability to consolidate infrastructure from multiple locations, but we do not use this capability. We have VxRail in each store. We have 36 stores in Spain and 16 in Portugal, and at the moment, we have an environment in each store.
The consumption levels and the benefits or best practices that it offers you to optimize those consumptions are quite optimal. For example, you can reduce the number of machines or lower the level of the fans to consume less.
In the past, we were late in terms of sales. The sales process was quite slow. VxRail has allowed us to overcome delays and reduce the sales time or the time for the end-customer, for example, when a person is buying a TV or a personal product.
VxRail has had an impact on our business in terms of immediacy. The impact we have had is in terms of microseconds. We have a checkout system on the VxRail platform that allows us to make a sales operation in a matter of a microsecond and reduce sales time.
The sustainability or the path we are taking is a more cloud-oriented hyperconvergence and reducing the physical footprint of VxRail environments. It has allowed us to take virtualized systems to the cloud in an easy way.
What is most valuable?
The low latency and response times and having a virtualized environment within a single computer are valuable. I have no physical elements, and I can optimize or balance my data depending on the sales volume that I have in a specific store.
What needs improvement?
I want to have a hybrid solution between the virtual environment that we have on-premises in the store and a replica or replication system in the cloud. I want a system to be able to balance my workload based on the volume and the real needs of my business at all times. I want a system more appropriate to what I need.
I would like to have a unified platform where I, for example, can manage my 50 stores from a single portal in VxRail and be able to apply all the updates at once. I want to unify them into a centralized console.
For how long have I used the solution?
I have been using VxRail for approximately eight years.
What do I think about the stability of the solution?
VxRail is totally stable. It is a platform that I have been using in other environments in other companies for a long time. The truth is that although expensive, it is a completely reliable solution.
What do I think about the scalability of the solution?
It allows you to do whatever you want. You can scale to a very good level.
How are customer service and support?
Their support is optimal.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We did not use any other solution previously.
What was our ROI?
The clearest ROI, above all, has been the reduction in physical footprint and the reduction in electrical consumption compared to other types of solutions.
What's my experience with pricing, setup cost, and licensing?
They will have to optimize costs. Currently, the retail sector is complicated because it does not sell as much, and it should precisely be aligned with the reality and current situation of the retail business. Implementation and implementation costs are expensive compared to other on-premises solutions.
Which other solutions did I evaluate?
I know that they evaluated solutions from HPE and hyperconvergence solutions from other manufacturers.
VxRail surpasses them due to the solidity it offers in terms of the stability of the platform. It is a platform that is easy to set up and easy to deploy, and once it is implemented in production, you do not have to constantly attend to the environment. It is an environment that does not require continuous maintenance time. I just set it up and implement it, and it works independently.
We considered public cloud infrastructure before choosing VxRail. We have public cloud environments. The commerce website is in the public cloud, and we are considering taking many virtualized VxRail environments to the public cloud in the future.
Especially with the public cloud, one of the problems I have is that if tomorrow, for example, I have a problem with a communications line going down in a store, I would not be able to sell in a public cloud. VxRail allows me to continue operating even if the store is completely cut off.
What other advice do I have?
It is a reliable platform. It is easy to deploy. It allows scalability for an SME company, and there is ease of use for support and administration teams.
I would rate VxRail a ten out of ten.
Foreign Language:(Spanish)
Proporciona información en tiempo real y reduce la huella física y el mantenimiento.
¿Durante cuánto tiempo utiliza Dell VxRail?
He estado usando VxRail durante aproximadamente ocho años.
¿Cuál es su principal caso de uso de esta solución? (Incluya detalles sobre su entorno).
Más que nada, utilizamos VxRail para cortes de red.
Al implementar VxRail, buscábamos reducir el espacio físico en nuestras tiendas. Queríamos tener una plataforma con la que pudiéramos virtualizar nuestros datos.
Comparta cómo Dell VxRail ha mejorado su organización. Si no fue así, explique por qué.
VxRail nos ha permitido reducir la huella física en las tiendas y optimizar el mantenimiento que teníamos anteriormente con tanto equipo físico. Nos ha permitido reducir espacios de poca necesidad y ganar espacio de tienda o almacén.
La capacidad de VxRail para simplificar la administración es excelente. VxRail me brinda acceso único a los entornos. Tengo gráficos e información en tiempo real del estado de la plataforma de virtualización que tengo.
VxRail tiene la capacidad de consolidar infraestructura desde múltiples ubicaciones, pero no utilizamos esta capacidad. Contamos con VxRail en cada tienda. Disponemos de 36 tiendas en España y 16 en Portugal, y de momento tenemos un entorno en cada tienda.
Los niveles de consumo y los beneficios o mejores prácticas que te ofrece para optimizar esos consumos son bastante óptimos. Por ejemplo, puedes reducir el número de equipos o bajar el nivel de los ventiladores para consumir menos.
En el pasado, llegabamos tarde en términos de ventas. El proceso de venta era bastante lento. VxRail nos ha permitido superar retrasos y reducir el tiempo de venta o el tiempo para el cliente final, por ejemplo, cuando una persona compra un televisor o un producto personal.
VxRail ha tenido un impacto en nuestro negocio en términos de inmediatez. El impacto que hemos tenido es en términos de microsegundos. Contamos con un sistema de checkout en la plataforma VxRail que nos permite realizar una operación de venta en cuestión de microsegundos y reducir el tiempo de venta.
La sostenibilidad o el camino que estamos tomando es una hiperconvergencia más orientada a la nube y la reducción de la huella física de los entornos VxRail. Nos ha permitido llevar los sistemas virtualizados a la nube de una forma sencilla.
¿Qué características le han parecido más valiosas y por qué?
La baja latencia y los tiempos de respuesta y el hecho de tener un entorno virtualizado dentro de una sola computadora son valiosos. No tengo elementos físicos y puedo optimizar o equilibrar mis datos dependiendo del volumen de ventas que tenga en una tienda específica.
¿En qué áreas se podría mejorar Dell VxRail?
Quiero tener una solución híbrida entre el entorno virtual que tenemos on-premise en la tienda y un sistema de réplica o replicación en la nube. Quiero un sistema para poder equilibrar mi carga de trabajo en función del volumen y las necesidades reales de mi negocio en cada momento. Quiero un sistema más adecuado a lo que necesito.
Me gustaría tener una plataforma unificada donde yo, por ejemplo, pueda administrar mis 50 tiendas desde un único portal en VxRail y poder aplicar todas las actualizaciones a la vez. Quiero unificarlos en una consola centralizada.
¿Utilizó anteriormente una solución diferente? De ser así, ¿por qué la cambió?
No utilizamos ninguna otra solución anteriormente.
Antes de elegir, ¿evaluaste otras opciones? ¿De ser asi, cuales?
Sé que evaluaron soluciones de HPE y soluciones de hiperconvergencia de otros fabricantes.
VxRail los supera por la solidez que ofrece en cuanto a estabilidad de la plataforma. Es una plataforma fácil de configurar y de implementar, y una vez implementada en producción, no es necesario atender constantemente el entorno. Es un entorno que no requiere tiempo de mantenimiento continuo. Simplemente lo configuro y lo implemento, y funciona de forma independiente.
Consideramos la infraestructura de nube pública antes de elegir VxRail. Disponemos de entornos de nube pública. El sitio web de comercio está en la nube pública y estamos considerando llevar muchos entornos virtualizados de VxRail a la nube pública en el futuro.
Uno de los problemas que tengo, especialmente con la nube pública es que si mañana por ejemplo tengo un problema con una línea de comunicaciones que se cae en una tienda, no podría vender en una nube pública. VxRail me permite seguir operando incluso si la tienda está completamente aislada.
¿Qué aconseja a otros sobre el costo de instalación, el precio y/o la licencia?
Tendrán que optimizar costes. Actualmente el sector del retail es complicado porque no vende tanto, y precisamente se debe alinear con la realidad y situación actual del negocio del retail. Los costos de implementación son costosos en comparación con otras soluciones locales.
¿Cuáles son sus impresiones sobre la escalabilidad de esta solución?
Te permite hacer lo que quieras. Puedes escalar a un muy buen nivel.
¿Cuáles son sus impresiones sobre la estabilidad de esta solución?
VxRail es totalmente estable. Es una plataforma que vengo usando en otros entornos en otras empresas desde hace tiempo. La verdad es que aunque es costosa, es una solución completamente confiable.
¿Has visto el ROI (Retorno de la Inversión)? En caso afirmativo, ¿de qué manera (es decir, métricas/puntos de datos)?
El retorno más claro, sobre todo, ha sido la reducción de la huella física y la reducción del consumo eléctrico en comparación a otro tipo de soluciones.
Cuéntanos tu experiencia con el servicio y soporte al cliente.
Su soporte es óptimo.
¿Cómo calificaría esta solución en una escala del 1 al 10 en cuanto a servicio y soporte?
9.
En una escala del 1 al 10 (1=peor, 10=mejor), ¿cómo calificaría Dell VxRail? Por favor explique por qué.
Es una plataforma confiable. Es fácil de implementar. Permite escalabilidad para una PYME y es fácil de usar para los equipos de soporte y administración.
Calificaría a VxRail con un diez de diez.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Team Lead of Senior Directors at a computer software company with 1-10 employees
Provides integration with major products and monitoring capabilities
What is our primary use case?
VxRail is a suitable solution where more transactions are required and the TPMs exceed the standard requirements. For example, we have sold VxRail to a government weather company. This company runs extensive simulations to predict upcoming weather, analyzes images, and employs AI for analytics. These tasks demand significant computing power. Considering the budget, they need solutions that offer this level of performance. Typically, banking, education, and manufacturing customers opt for VxRail servers.
What is most valuable?
VxRail integration with multiple products is among the best key points for selling to any end customer.
The main feature of VxRail is its integration. VxRail integrates with almost all major products. Another key feature is its monitoring capabilities. VxRail provides detailed monitoring from the application level, making it easy to troubleshoot issues. Additionally, their CloudIQ software suggests best practices automatically. For instance, if you are taking snapshot backups on VxRail, CloudIQ will inform you in advance if there are any issues. For example, if you planned to take ten snapshots in one day but only eight were successful due to a receiver issue, CloudIQ will help you identify the problem and suggest best practices to resolve it. It provides comprehensive data and information without consulting different websites or people.
What needs improvement?
The solution is expensive.
For how long have I used the solution?
I have been using VxRail for ten years.
What do I think about the stability of the solution?
The stability is excellent.
I rate the solution’s stability a nine out of ten.
What do I think about the scalability of the solution?
You can have over 64 nodes in one cluster. It's plug-and-play. You just need to add the load to the cluster.
It is suitable for telcos and enterprises. If you have a university with two hundred campuses, then it is not recommended for them.It is the best solution for one of the departments, such as the electronics or business departments, that are running simulations.
I rate the solution’s scalability a ten out of ten.
How are customer service and support?
Support is wonderful. You email them, and they come to Webex and take the session.
Which solution did I use previously and why did I switch?
The price of VxRail is a bit higher. However, they focus on general specifications when selecting products in the environment sector.
When we compare VxRail with Cisco HyperFlex, Lenovo, Nutanix, and HP, we find it to be more cost-effective. Additionally, VxRail offers integrated backup and application support. In contrast, HP often lacks application support and relies on third-party solutions like Veeam or NetBackup. This can sometimes cause issues with smaller or in-house applications that may not be compatible with these backup solutions, leading to problems. On the other hand, if we decide to go with VxRail, they provide Avamar and NetWorker. Additionally, we can integrate it with a dedicated domain if we want to use separate storage.
How was the initial setup?
When providing VxRail solutions to customers, they bring their own system engineers or system administrators with one or two years of experience in servers and VMware. We do not just hand over the hardware as a simple plug-and-play solution. Instead, we provide a comprehensive solution that requires some level of expertise. Ideally, the person should have two to three years of experience in VMware and server administration.
For instance, a six-node installation can be completed in two hours, given the proper preparation. The system doesn't work automatically for the engineer; they need to be proactive. It is crucial to prepare around four or five key points before deployment. This proactive preparation ensures a smoother installation and deployment process. This is one of the strong points of VxRail solutions.
Which other solutions did I evaluate?
VxRail competes with Cisco HyperFlex, HPE SimpliVity, and other major players in the HCI market. Locally, there is limited market penetration, which keeps them relatively safe. Apart from Dell EMC's VxRail, other significant providers include HPE with SimpliVity, Lenovo with Nutanix, and Cisco with HyperFlex.
What other advice do I have?
We have repeatedly asked the R&D team about external storage and how we can improve it for CI. Previously, there was an issue with FCI traffic, which was not supported. However, it is now supported on FCI with external storage.
Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Procurement, Information Technology, Infrastructure at a consultancy with 1,001-5,000 employees
Uses a plug-and-play concept to add nodes and supports straightforward scaling
Pros and Cons
- "VxRail supports straightforward scaling, allowing you to add as many nodes as needed for upgrades and simplifying the upgrade process."
- "There's a specific procedure to follow when shutting down a VxRail system."
What is our primary use case?
We primarily use VxRail for small-scale deployments in our organization. Our virtual machines and AD servers run on it, utilizing no more than four nodes due to its high recovery capabilities. We rely on it exclusively for storage and computing needs.
What is most valuable?
VxRail uses a plug-and-play concept, so you can easily add nodes. While the initial implementation might be complex, you won't need a dedicated team to manage it once it's fully set up. VxRail supports straightforward scaling, allowing you to add as many nodes as needed for upgrades and simplifying the upgrade process.
What needs improvement?
There's a specific procedure to follow when shutting down a VxRail system. The process can be complex due to the system's configurations and load balancing. Because VxRail uses node-based configurations, handling shutdowns, restarts, or reboots might seem challenging. Simplifying this process could improve the overall user experience.
For how long have I used the solution?
I have been using VxRail for six to seven years.
What do I think about the stability of the solution?
The device is stable.
I rate the solution’s stability an eight out of ten.
What do I think about the scalability of the solution?
It is a strong player in the cloud market. While it may sometimes be more expensive, it is well-suited for on-premises needs.
400 users use this solution, but not everyone is deployed on the VxRail virtual machine because we migrate them to the cloud.
I rate it as ten out of ten.
How was the initial setup?
The initial setup of VxRail can be challenging for someone without a strong background in virtual machines. If a team lacking experience with these systems is tasked with the setup, seeking support from DirectTel for the implementation process may be beneficial. The deployment takes more than six to seven hours.
I rate the initial setup a five out of ten, where one is difficult and ten is easy.
What's my experience with pricing, setup cost, and licensing?
It's too expensive.
What other advice do I have?
I recommend that Dell focus on extending the product lifecycle of VxRail to around eight years instead of frequently releasing new products. This approach could lead to a better return on investment.
When comparing large-scale and medium-scale companies to small-scale ones, VxRail is generally more suitable for medium to large enterprises. Small-scale businesses may not require the advanced features of VxRail and might find it less cost-effective for their needs. VxRail can be a good fit for medium and large companies, offering scalability and efficiency that align with their demands. It can be cost-effective in the long run, especially considering total lifecycle benefits.
Overall, I rate the solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior System Engineer at a tech vendor with 5,001-10,000 employees
Easy to set up with innovative features and helpful support
Pros and Cons
- "It offers a very solid service alongside its innovative features and capabilities."
- "The hardware configuration is limited."
What is our primary use case?
The solution is used for companies using hyperconversion. If companies are moving towards hyper-converged infrastructure and want to consolidate everything to one single point of management or vendor, they can use this solution.
What is most valuable?
VxRail is a unique product due to its adoption with VMware. It does work with PowerEdge servers from Dell. The hyper-converged software-defined storage is very good. The vSAN acts as software-defined storage. It offers very innovative features. It offers a very solid service alongside its innovative features and capabilities.
What needs improvement?
There's an acquisition unfolding with Broadcom and VMware. We're waiting to hear what this will mean for VxRail. Until that happens, it's hard to say what the roadmap will look like. There are a lot of changes happening due to the acquisition, even from a licensing perspective, and we're waiting to see. Therefore, it's tricky to evaluate anything.
The Dell PowerEdge Servers are very good servers. VMware is also a very good product. However, we don't get a full picture of VMware cloud formation as an orchestrated data center. Maybe, Broadcom and VMware could bundle their products together. It's possible they could offer the same experience as a public cloud over the data center. VxEail should offer its own cloud platform.
There can be a lack of functionality. There are limitations and restrictions of choice. There are only three modes of architecture. The hardware configuration is limited. Other vendors are more flexible.
For how long have I used the solution?
I have about four years of experience using the solution. I still use it on occasion, although I do also use its main competitor, Nutanix.
What do I think about the stability of the solution?
The stability of VxRail is very good. However, for scaling, it's ideal to split the cluster into four domains if you have many nodes. This ensures stability. It will protect against data loss.
What do I think about the scalability of the solution?
The solution scales well. A single cluster can have 64 nodes. My largest project only uses 24 nodes.
How are customer service and support?
Technical support from Dell is very good. They've always offered very good. So far, we've been very satisfied.
Which solution did I use previously and why did I switch?
I also use Nutanix, which is VxRail's main competitor.
Review platforms such as Gartner and Forrester, et cetera, always have VxRail and number two next to Nutanix, which is number one.
VxRail is adopting some of Nutanix's ideology in order to become even more competitive.
How was the initial setup?
The initial setup is pretty straightforward. We can handle it. All hyper-converged structures come pre-implemented. You simply open it, and you just have to do a few extra tasks, like attaching the management center and configuring it. It can be handled in a single day.
What other advice do I have?
I'd rate the solution nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Co-Founder at a outsourcing company with 51-200 employees
Provides good performance and high scalability
Pros and Cons
- "The most valuable feature of the solution is the performance."
- "The solution's setup is a bit complex, and the complexity needs to be reduced."
What is our primary use case?
We use VxRail for ERC for SAP.
What is most valuable?
The most valuable feature of the solution is the performance.
What needs improvement?
The solution's setup is a bit complex, and the complexity needs to be reduced.
For how long have I used the solution?
I have been using VxRail for three to four years.
What do I think about the stability of the solution?
I rate the solution’s stability an eight out of ten.
What do I think about the scalability of the solution?
The solution’s scalability is very good. Our clients for VxRail are usually small and medium businesses.
I rate the solution ten out of ten for scalability.
How are customer service and support?
Dell's technical support is not that good. The support team takes a long time to respond, and there are challenges regarding the people's expertise. We have been facing a lot of problems with the technical support for any of the Dell products, including storage, backup recovery, RecoverPoint, or VxRail.
On a scale from one to ten, where one is bad and ten is good, I rate the solution’s technical support a four to five out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup a six out of ten.
What about the implementation team?
The solution’s deployment takes a few days.
What's my experience with pricing, setup cost, and licensing?
If we normally quote for storage, we have to quote for something like PowerStore. In that area, the solution has brought down some costs. VxRail is still more expensive than its competitor solutions.
On a scale of one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten.
What other advice do I have?
We had some initial challenges because of the networking component. To overcome them, we had to go through a lot of documentation and information from the website. I would recommend VxRail to customers who have a VMware environment and want to consolidate everything into servers without using the storage.
Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Information Technology Division Director at a insurance company with 201-500 employees
Provides ease of managing a virtualization environment and has efficient technical support services
Pros and Cons
- "It supports VDI deployment, enabling easy use for running different platforms in similar environments."
- "The product has high pricing. This particular area needs improvement."
What is our primary use case?
We use VxRail as a hyper-converged infrastructure service within our virtualization environment. We utilize it to run various applications, including virtual infrastructure, Microsoft SharePoint, Citrix solutions, and internally developed applications. These applications serve diverse purposes and are essential components of our environment.
How has it helped my organization?
The product has significantly improved our organization. It is highly stable and supported by an excellent support team, ensuring reliability and assistance whenever needed, regardless of time or location. The self-deployment feature is easy to use.
What is most valuable?
One of the most valuable features we have found is the ease of managing our virtualization environment. The management interface makes overseeing various resources and tasks within our infrastructure simple. Additionally, managing different kinds of hardware and platforms through the same interface is highly valuable.
What needs improvement?
The product has high pricing. This particular area needs improvement.
What do I think about the stability of the solution?
The platform is stable. Once you deploy any workflow or virtual machine within the environment, it operates without encountering issues. There are no significant downtimes or interruptions in monitoring. Stability remains consistent unless constraints are due to specific errors.
What do I think about the scalability of the solution?
The product has good scalability. We can connect the required nodes automatically. Deploying VxRail is relatively cost-effective in increasing the number of users. We currently have a low demand for increased user capacity. However, if such demand arises, the process would be straightforward. Adding additional nodes is intuitive and seamless. Connect the new nodes, and the system will automatically update within the centralized management model.
How are customer service and support?
We have only needed to utilize support services once or twice. We have not encountered any major issues. Additionally, when we did require support, the response was immediate, and our requests were promptly addressed.
How was the initial setup?
The initial setup was straightforward as it was deployed with the help of product management partners. As for requirements for deployment and maintenance, no additional software is needed. Basic skills and general knowledge are sufficient for deploying and managing this solution.
What's my experience with pricing, setup cost, and licensing?
The licensing costs can vary depending on the number of processors and specific requirements, which may result in considerable expenses.
What other advice do I have?
The platform has enabled us to reduce the physical machines required to run large-scale services. It supports VDI deployment, enabling easy use for running different platforms in similar environments.
Integrating VxRail with our IT infrastructure has been relatively straightforward, particularly from the network perspective. However, we encountered some challenges regarding firewall integration. Overall, the process has been facilitated by the platform's compatibility with various vendors.
I rate the platform a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: January 2026
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HCIPopular Comparisons
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Buyer's Guide
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