VxRail Reviews

More than anything, we are using VxRail for network outages.

By implementing VxRail, we were looking to reduce the physical footprint in our stores. We wanted to have a platform with which we could virtualize our data.

VxRail has allowed us to reduce the physical footprint in the stores and optimize the maintenance that we had previously with so much physical equipment. It has allowed us to reduce the space of the environments and gain store space or storage space.

Its ability to simplify the management is excellent. VxRail gives me unique access to the environments. I have real-time graphics and information about the state of the virtualization platform that I have.

VxRail has the ability to consolidate infrastructure from multiple locations, but we do not use this capability. We have VxRail in each store. We have 36 stores in Spain and 16 in Portugal, and at the moment, we have an environment in each store.

The consumption levels and the benefits or best practices that it offers you to optimize those consumptions are quite optimal. For example, you can reduce the number of machines or lower the level of the fans to consume less.

In the past, we were late in terms of sales. The sales process was quite slow. VxRail has allowed us to overcome delays and reduce the sales time or the time for the end-customer, for example, when a person is buying a TV or a personal product.

VxRail has had an impact on our business in terms of immediacy. The impact we have had is in terms of microseconds. We have a checkout system on the VxRail platform that allows us to make a sales operation in a matter of a microsecond and reduce sales time.

The sustainability or the path we are taking is a more cloud-oriented hyperconvergence and reducing the physical footprint of VxRail environments. It has allowed us to take virtualized systems to the cloud in an easy way.

The low latency and response times and having a virtualized environment within a single computer are valuable. I have no physical elements, and I can optimize or balance my data depending on the sales volume that I have in a specific store.

I want to have a hybrid solution between the virtual environment that we have on-premises in the store and a replica or replication system in the cloud. I want a system to be able to balance my workload based on the volume and the real needs of my business at all times. I want a system more appropriate to what I need.

I would like to have a unified platform where I, for example, can manage my 50 stores from a single portal in VxRail and be able to apply all the updates at once. I want to unify them into a centralized console.

I have been using VxRail for approximately eight years.

VxRail is totally stable. It is a platform that I have been using in other environments in other companies for a long time. The truth is that although expensive, it is a completely reliable solution.

It allows you to do whatever you want. You can scale to a very good level.

Their support is optimal.

We did not use any other solution previously.

The clearest ROI, above all, has been the reduction in physical footprint and the reduction in electrical consumption compared to other types of solutions.

They will have to optimize costs. Currently, the retail sector is complicated because it does not sell as much, and it should precisely be aligned with the reality and current situation of the retail business. Implementation and implementation costs are expensive compared to other on-premises solutions.

I know that they evaluated solutions from HPE and hyperconvergence solutions from other manufacturers.

VxRail surpasses them due to the solidity it offers in terms of the stability of the platform. It is a platform that is easy to set up and easy to deploy, and once it is implemented in production, you do not have to constantly attend to the environment. It is an environment that does not require continuous maintenance time. I just set it up and implement it, and it works independently.

We considered public cloud infrastructure before choosing VxRail. We have public cloud environments. The commerce website is in the public cloud, and we are considering taking many virtualized VxRail environments to the public cloud in the future.

Especially with the public cloud, one of the problems I have is that if tomorrow, for example, I have a problem with a communications line going down in a store, I would not be able to sell in a public cloud. VxRail allows me to continue operating even if the store is completely cut off.

It is a reliable platform. It is easy to deploy. It allows scalability for an SME company, and there is ease of use for support and administration teams.

I would rate VxRail a ten out of ten.

We are using VxRail for the whole infrastructure of our company. We are using VxRail E660F.

The most valuable feature is that it is VMware-embedded. VxRail HCI is on VMware, and we can use VMware vCenter and vSphere. Our infrastructure consists of servers and VMware, and by using VxRail, our experience and familiarity have not changed because VxRail HCI is on VMware.

If they continue developing their product regarding VMware, it will be one of the best products in the HCI space. In terms of additional features, there is nothing missing because, for data protection, they also have the CDP option for VM. They can protect the VM at any point in time.

I have been using VxRail for two years.

We never had any problems with stability. It is very stable.

It is scalable. Currently, we have almost 40 VMs on VxRail.

Only the IT admin works with VxRail. Only the IT admin can monitor and configure VxRail.

We create tickets for support. We are using the Dell portal and if we have any problem with VMware or hardware, we just create a ticket with their support. We do not need to go to the vendor hardware, or we do not need to go to VMware. We can contact them through a single point.

I would rate their support a ten out of ten because once I created a ticket in the afternoon and in about half an hour, I got an email from someone about the problem. He wanted to have a phone call with me. I appreciate it.

Positive

We were using the traditional servers and VMware. We moved to VxRail because we wanted availability and 100% uptime. We do not want any downtime in our company. We want everything to be online 24/7.

Its initial setup is very easy as compared to vSAN, traditional models, and VMware vCenter because everything is automated, but you need to prepare your data, for example, your IP address for the cluster and your username and password.

It is expensive as compared to other products in the same category.

You can use it if you are familiar with VMware because VxRail is VMware. Everything is VMware.

I would rate VxRail a ten out of ten. It is more expensive than other products in this category, but because of the performance, experience, and data protection that you get, it is worth the money.

We use VxRail for ERC for SAP.

The most valuable feature of the solution is the performance.

The solution's setup is a bit complex, and the complexity needs to be reduced.

I have been using VxRail for three to four years.

I rate the solution’s stability an eight out of ten.

The solution’s scalability is very good. Our clients for VxRail are usually small and medium businesses.

I rate the solution ten out of ten for scalability.

Dell's technical support is not that good. The support team takes a long time to respond, and there are challenges regarding the people's expertise. We have been facing a lot of problems with the technical support for any of the Dell products, including storage, backup recovery, RecoverPoint, or VxRail.

On a scale from one to ten, where one is bad and ten is good, I rate the solution’s technical support a four to five out of ten.

Neutral

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup a six out of ten.

The solution’s deployment takes a few days.

If we normally quote for storage, we have to quote for something like PowerStore. In that area, the solution has brought down some costs. VxRail is still more expensive than its competitor solutions.

On a scale of one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten.

We had some initial challenges because of the networking component. To overcome them, we had to go through a lot of documentation and information from the website. I would recommend VxRail to customers who have a VMware environment and want to consolidate everything into servers without using the storage.

Overall, I rate the solution an eight out of ten.

We use VxRail for private cloud and running core applications.

VxRail is aligned with the VMware environment, and VMware is a stable product. Running a virtual machine on it is much easier and more accessible because it is a configured appliance. VxRail allows us to contain the sprawling of servers and provides visibility. With VxRail, we can manage the life cycle of a virtual machine.

The support charges for VxRail should be optimized and made cheaper.

I have been using VxRail for approximately six years.

VxRail is a stable solution.

Scalability-wise, VMware or Dell says the solution can go up to 64 nodes in a single cluster. We have gone to almost 48 to 50 server nodes, and it is stable. Around 30 customers are using the solution.

The solution’s initial setup is straightforward. The solution's implementation is straightforward and presents no challenges. However, upgrading the versions of the solution requires some time.

The solution's deployment took 30 to 45 minutes per box.

We have seen a good return on investment with VxRail.

VxRail has a subscription model usually tagged with the appliance box only.

VxRail is a scalable and easy-to-use solution. Creating a private cloud helps us help our customers create a streamlined environment with fewer engineers. VxRail supports our virtual desktop infrastructure.

The initial setup of boxes is much cheaper than when we go for upgrades or add more nodes into the cluster. It is easy to manage VxRail.

Overall, I rate the solution an eight or nine out of ten.

For our stores, we primarily use the solution for what's called edge computing to provide all the data processing needs in our stores.

The product allows us to have the capacity for the future to be able to add applications to help us better serve our customers.

We've seen reductions in cost by being able to reduce the amount of staff who needs to support the application. We've reduced staff by about 20%. It's enabled us to roll out applications that help us provide better customer service to our customers.

The ease of deployment and management of the solution are the most valuable aspects of the product. It's important due to the fact that, with 1800 stores, we can't afford to have an extensive staff to manage it.

We'd like to see improvements in the supply chain. We're evaluating that for the future.

I would like to see more solutions for satellite capabilities where we can put it into smaller locations and still have the redundancy that we have with a larger cluster.

We implemented the first solution in February 2019. 

It's stable. I would rate it ten out of ten for stability.

We've now implemented it across our store network. We'll have 1800 stores on the VxRail by the end of October.

We have more capacity than we need. The reason we selected the product is that it is scalable. We can add additional components when needed. We haven't had to, however, it's available if we need to.

At this point, we've adopted the solution 100% across our organization.

Technical support overall is excellent. It was a seamless process. We were very successful in the implementation. 

Positive

We used a three-tier architecture that we replaced with this product. It was the end of life and didn't have the capacity we needed to provide to our source.

I was involved in the deployment of VxRail. The whole process was straightforward. 

In terms of deployment, we did the first 600 stores in three months, and we now are doing 1200 stores and we'll be done by October. We worked together with Dell. We had a cross-functional team and we started slow and then built up to peak volume. Our strategy was to make sure we didn't disrupt any location.

About four or five people on our side were involved in the implementation. Dell assisted us and I don't know how many Dell had. Obviously, they needed people to go to every store to implement.

Our job was to act in coordination and communication with the locations where it was being deployed.

The solution does require maintenance, however, it's very easy since there are tools that are provided with the technology. About five people are involved with administration and maintenance. They address any predictive alerts that come out on failures and care and feed any additional firmware or other types of updates that are required.

We used the Dell Technologies services to help us with the deployment and that went very well.

The pricing is fair. It's combined with the hardware and the VMware technology to run it as well. It's bundled.

We evaluated Nutanix and HPE. Dell has the largest market share, however, and it's the most mature of the other providers.

This solution is on-premises in our data centers and also in our stores.

My advice to others would be to look strongly at the hyper-converged infrastructure technologies that come with it. It virtualizes a lot of the functions that were previously separate. It brings it together in one easy-to-manage solution.

I'd rate the product ten out of ten.