We use VxRail for private cloud and running core applications.
Solution architect at Hitachi Systems, Ltd.
A scalable and easy-to-use solution that can be used for running core applications
Pros and Cons
- "With VxRail, we can manage the life cycle of a virtual machine."
- "The support charges for VxRail should be optimized and made cheaper."
What is our primary use case?
What is most valuable?
VxRail is aligned with the VMware environment, and VMware is a stable product. Running a virtual machine on it is much easier and more accessible because it is a configured appliance. VxRail allows us to contain the sprawling of servers and provides visibility. With VxRail, we can manage the life cycle of a virtual machine.
What needs improvement?
The support charges for VxRail should be optimized and made cheaper.
For how long have I used the solution?
I have been using VxRail for approximately six years.
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VxRail
May 2026
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What do I think about the stability of the solution?
VxRail is a stable solution.
What do I think about the scalability of the solution?
Scalability-wise, VMware or Dell says the solution can go up to 64 nodes in a single cluster. We have gone to almost 48 to 50 server nodes, and it is stable. Around 30 customers are using the solution.
How was the initial setup?
The solution’s initial setup is straightforward. The solution's implementation is straightforward and presents no challenges. However, upgrading the versions of the solution requires some time.
What about the implementation team?
The solution's deployment took 30 to 45 minutes per box.
What was our ROI?
We have seen a good return on investment with VxRail.
What's my experience with pricing, setup cost, and licensing?
VxRail has a subscription model usually tagged with the appliance box only.
What other advice do I have?
VxRail is a scalable and easy-to-use solution. Creating a private cloud helps us help our customers create a streamlined environment with fewer engineers. VxRail supports our virtual desktop infrastructure.
The initial setup of boxes is much cheaper than when we go for upgrades or add more nodes into the cluster. It is easy to manage VxRail.
Overall, I rate the solution an eight or nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
RSI
Provides scalability, one-click upgrades, and simplified management
Pros and Cons
- "One-click upgrade is valuable because upgrading an environment that is considered a traditional one is something that we never do or are never going to complete. It is very time-consuming for my team. With the one-click upgrade, it is much quicker. There are preparation stages, but it takes less time, so we are also saving time in the daily administration."
- "We have issues at times with the one-click upgrade, which is bugging us. At times, the one-click upgrade does not work or does not work well."
What is our primary use case?
It is essentially for a standard use case. It is for server virtualization. I wanted to replace my infrastructure which was getting old, and I was looking for something that was scalable.
How has it helped my organization?
By implementing VxRail, I wanted to achieve rapid migration from my old environment to my new environment. Above all, I wanted to have scalability because I am not in control of the evolution. It provides us with scalability to avoid big gaps every time we are buying. I now buy a new node every year, and I increase my farm that way.
When I went from a so-called 'traditional infrastructure' to the VxRail infrastructure, I gained in performance. Thanks to its hybrid technology with Flash and traditional disks, I could achieve performance without having to blow my budget. That is important.
VxRail simplifies the management of VMware. There is a unified interface to manage the VMware environment and other components depending on the licenses that we have subscribed to. This unified interface saves us time as well as skills. In terms of training, we do not have to know storage or networking. Knowing the interface is enough, and we are capable of managing it.
In terms of energy consumption, because I have few servers, and everything has been made virtual in the VxRail infrastructure, I don't have the metrics for the consumption. I have not looked into it.
VxRail has helped to reduce unplanned production downtime. I must have gained more than 20%. The fact is that it is very stable in comparison to my old infrastructure. Because I do not have multiple manufacturers or components, everything is in the same block, and I have far fewer cables. That is a source of problems, and that is where we save that 20%.
In terms of durability, I still have my very first servers from 2017. I do have a few servers that are reaching the end of support, but I will keep them and integrate them into my testing infrastructure. I am already in the habit of keeping the old servers for a long time, and I will carry on with that habit.
What is most valuable?
One-click upgrade is valuable because upgrading an environment that is considered a traditional one is something that we never do or are never going to complete. It is very time-consuming for my team. With the one-click upgrade, it is much quicker. There are preparation stages, but it takes less time, so we are also saving time in the daily administration.
What needs improvement?
We have issues at times with the one-click upgrade, which is bugging us. At times, the one-click upgrade does not work or does not work well. It does not work well or it stops, and we do not always understand why. In one such instance, Dell support took over. We reach the end of the upgrade, but it is not smooth. It should be improved. It could be related to my infrastructure. Maybe I have too many nodes, but I do not know. Even though we do it and we go to the very end, we end up sweating sometimes.
It is a little bit ironic because the one-click upgrade was what made me sway and choose this technology, and it is still something that can be improved.
For how long have I used the solution?
We started using it in 2017.
What do I think about the stability of the solution?
They are very stable.
What do I think about the scalability of the solution?
They are scalable. They are made for it.
How are customer service and support?
It was a little bit complicated at the beginning because there were two products. There was the software part, which is VMware, and there was the VxRail part, which is the equipment. Afterward, the support became one, and we had only one contact who could answer our inquiries and help us when we had any problems. Their support is very good. It was just a bit complicated in the beginning, but it got sorted, and it has been fine since.
They listen to our feedback, and they have managed to improve on all of that. I would rate them a good eight out of ten. The issues we encountered were more related to the product than the support.
Which solution did I use previously and why did I switch?
In my previous work, I used HPE SimpliVity.
How was the initial setup?
We had the help of a partner. We had no major issues at the time. It was a recent technology back in 2017. There were not many experts on the market, but we did not encounter any difficulties, and the infrastructure is still running today. It is still the same one as the one from that era.
What about the implementation team?
What was our ROI?
We have been able to consume faster, and we have been able to upgrade our infrastructure quicker, so we have saved time. IT is complicated. It is a costly thing, and it is difficult to quantify a return on investments.
What's my experience with pricing, setup cost, and licensing?
They match the market prices. They know how to be competitive.
With regard to the price, I am interested in what is out there on the market. They need to be aware of the competitors out there. The competitors know what they are doing and how to be powerful with their pricing. Dell can be a little bit more competitive.
Which other solutions did I evaluate?
In 2017, when I did my benchmark, I looked into all of the options. I saw what Nutanix was doing and what DataCore could offer, but I made a choice to go for VxRail.
Considering my usage, there was not a big difference between them. I did not use any cloud. I did not have any containerization. It was the same good old-school virtualization, so all three solutions achieved the same thing for me, but what made the difference was the relationship with the Dell staff. All of the work we did with the salesperson at the time as well as the company's strength were the factors that guided my choice. Nutanix was still quite young. HPE had just bought the SimpliVity technology, and I did not quite know which way it was going to go, so I decided on Dell.
We did not consider the option of a public cloud infrastructure before choosing Dell VxRail. I work in the medical field. In 2017, we were not ready to start using the cloud.
What other advice do I have?
I would rate VxRail an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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VxRail
May 2026
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Senior System Engineer at a tech vendor with 10,001+ employees
Easy to set up with innovative features and helpful support
Pros and Cons
- "It offers a very solid service alongside its innovative features and capabilities."
- "The hardware configuration is limited."
What is our primary use case?
The solution is used for companies using hyperconversion. If companies are moving towards hyper-converged infrastructure and want to consolidate everything to one single point of management or vendor, they can use this solution.
What is most valuable?
VxRail is a unique product due to its adoption with VMware. It does work with PowerEdge servers from Dell. The hyper-converged software-defined storage is very good. The vSAN acts as software-defined storage. It offers very innovative features. It offers a very solid service alongside its innovative features and capabilities.
What needs improvement?
There's an acquisition unfolding with Broadcom and VMware. We're waiting to hear what this will mean for VxRail. Until that happens, it's hard to say what the roadmap will look like. There are a lot of changes happening due to the acquisition, even from a licensing perspective, and we're waiting to see. Therefore, it's tricky to evaluate anything.
The Dell PowerEdge Servers are very good servers. VMware is also a very good product. However, we don't get a full picture of VMware cloud formation as an orchestrated data center. Maybe, Broadcom and VMware could bundle their products together. It's possible they could offer the same experience as a public cloud over the data center. VxEail should offer its own cloud platform.
There can be a lack of functionality. There are limitations and restrictions of choice. There are only three modes of architecture. The hardware configuration is limited. Other vendors are more flexible.
For how long have I used the solution?
I have about four years of experience using the solution. I still use it on occasion, although I do also use its main competitor, Nutanix.
What do I think about the stability of the solution?
The stability of VxRail is very good. However, for scaling, it's ideal to split the cluster into four domains if you have many nodes. This ensures stability. It will protect against data loss.
What do I think about the scalability of the solution?
The solution scales well. A single cluster can have 64 nodes. My largest project only uses 24 nodes.
How are customer service and support?
Technical support from Dell is very good. They've always offered very good. So far, we've been very satisfied.
Which solution did I use previously and why did I switch?
I also use Nutanix, which is VxRail's main competitor.
Review platforms such as Gartner and Forrester, et cetera, always have VxRail and number two next to Nutanix, which is number one.
VxRail is adopting some of Nutanix's ideology in order to become even more competitive.
How was the initial setup?
The initial setup is pretty straightforward. We can handle it. All hyper-converged structures come pre-implemented. You simply open it, and you just have to do a few extra tasks, like attaching the management center and configuring it. It can be handled in a single day.
What other advice do I have?
I'd rate the solution nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Product owner at a tech services company with 1,001-5,000 employees
Helps to minimize downtime, scaling is a breeze, and the support is top-notch
Pros and Cons
- "The most compelling aspect of VxRail lies in its unwavering guarantee of sustained performance for my systems, regardless of their geographical distribution."
- "While VxRail offers compatibility with AMD processors, its capabilities in this area could benefit from further development."
What is our primary use case?
We leverage VxRail for its versatility, enabling us to consolidate a diverse range of IT infrastructure within its robust framework. This encompasses terminal servers, routers, and firewalls, all seamlessly integrated alongside customer servers operating within virtualized environments. Moreover, VxRail empowers us to migrate our legacy hardware servers, breathing new life into them by virtualizing their functionalities within the same platform.
In order to address the limitations imposed by our previous infrastructure's inability to scale effectively, we opted to leverage the capabilities of VxRail. This has empowered us to seamlessly integrate additional servers and implement streamlined configuration processes, fostering a remarkable ease of use for the entire team. Consequently, the need for extensive training has been completely eliminated, as intuitive procedures enable our personnel to grasp the necessary steps instinctively.
How has it helped my organization?
VxRail's enhanced resiliency has banished server failure anxieties! VMs now seamlessly migrate to redundant machines, eliminating downtime and the need for tedious maintenance windows. My independence from individual components has soared, leaving me unfazed by fleeting indicators.
It streamlines our VMware administration, transforming what could be a multi-paneled juggling act into a unified, effortless orchestration. Confined to a single, intuitive interface, managing our virtualized environment becomes a seamless, frictionless experience.
The overall energy footprint exhibits a favorable trend, allowing for granular comparisons between individual hardware components. This transparency enables me to discern precise hardware utilization and capacity allocation. Notably, the system's ability to dynamically distribute workload across all computers and servers simultaneously presents a distinct advantage, promoting uniform resource utilization and potentially optimizing energy consumption.
VxRail's implementation has significantly mitigated the frequency and impact of unplanned production disruptions. The introduction of a clustered environment has empowered virtual machines with the ability to autonomously migrate between physical hosts, effectively sidestepping localized hardware or software hiccups. This year, we only encountered two outages, one stemming from a hardware malfunction and the other attributable to an update issue. Excluding the aforementioned hardware failure, downtime was restricted to the brief shutdowns of a mere two or three virtual machines due to isolated component defects. In all other instances, VxRail seamlessly orchestrated the migration of affected workloads to alternate hosts, ensuring continued operational functionality and minimizing business disruptions. This newfound resilience has demonstrably enhanced our ability to weather unforeseen challenges and maintain operational continuity.
The flexibility of VxRail is truly exceptional. Scaling is an absolute breeze, regardless of the project scope. Take, for instance, an upcoming large-scale initiative involving numerous organizations. I can seamlessly integrate additional devices, establish the basic preliminary setup, and trust the system to autonomously adapt with remarkable alacrity.
VxRail aligns seamlessly with our commitment to sustainability. Its modular design and durable components facilitate responsible end-of-life management, allowing us to reintegrate the devices back into the circular economy through convenient recycling programs. Choosing the lease-purchase option further enhances this advantage, ensuring not only initial cost efficiency but also sustainable disposal or potential repurposing of the equipment down the line. This forward-thinking approach positions us favorably for future environmental regulations and demonstrates our unwavering dedication to responsible resource utilization.
What is most valuable?
The most compelling aspect of VxRail lies in its unwavering guarantee of sustained performance for my systems, regardless of their geographical distribution. This eliminates the need for any additional hardware or cumbersome configuration, ensuring a streamlined and worry-free experience.
What needs improvement?
While VxRail offers compatibility with AMD processors, its capabilities in this area could benefit from further development.
While my proficiency in English poses no issue, accessing Dell's German support, if necessary, proves slightly more convoluted, a lingering experience from past encounters. While not an insurmountable obstacle, the convenience of readily available German-speaking assistance would be undeniably pleasant. Having such support readily available, particularly during nocturnal hours, would foster a sense of complete coverage, alleviating any potential Sunday inconveniences. However, let me be clear, my present situation is perfectly manageable. Yet, experiencing the fluidity of communication during the aforementioned version eight upgrade, for instance, would undoubtedly have been delightful. Ultimately, though, this pertains more to a minor personal preference than a fundamental flaw with the support itself.
For how long have I used the solution?
I have been using VxRail for one year.
What do I think about the stability of the solution?
Despite two separate hardware failures within the VxRail system, the overall operational stability remains remarkably high, earning it a solid nine out of ten rating. This impressive resilience stems from the system's clever design, where individual component breakdowns have minimal impact on overall functionality. While not absolutely foolproof, the vast majority of potential issues can be weathered without significant disruption.
What do I think about the scalability of the solution?
VxRail's impressive scalability lies in its ability to seamlessly accommodate increasing workloads by effortlessly adding additional servers.
How are customer service and support?
Dell's support operates with the precision of a well-oiled machine. The proactive insights gleaned from Cloud IQ equip their technicians with the foresight to anticipate and address potential issues before they even manifest. This proactive approach has been a game-changer for us. In the rare instance where hardware malfunctions, their rapid response is truly awe-inspiring. Having new equipment at our doorstep within three hours is a testament to their unwavering commitment to minimizing disruptions and maximizing our productivity.
How was the initial setup?
Tackling the initial deployment single-handedly would have undoubtedly been a difficult task, rife with complexities and pitfalls. Thankfully, the Dell technician's expert guidance shed light on the intricacies of the process, transforming it into a surprisingly straightforward endeavor. Even now, post-deployment, tweaking and adjusting settings remains a breeze. The initial apprehension has given way to a newfound confidence and ease, a testament to the clarity and efficacy of the training provided.
Our phased implementation strategy endeavors to systematically migrate various functions towards automated execution, a process fraught with unforeseen challenges. While the strategic framework was readily established, translating it into tangible action proved significantly more arduous.
What about the implementation team?
We had the invaluable assistance of a skilled technician from Dell throughout the intricate process of VxRail installation and configuration.
What's my experience with pricing, setup cost, and licensing?
Securing a favorable agreement with Dell presents a distinct advantage. While one could argue, from a strictly corporate standpoint, that the cost of VxRail has been in the higher range, the true evaluation lies in the return on investment. Essentially, it boils down to a question of cost-effectiveness, not simply raw expense.
Which other solutions did I evaluate?
Given our established, positive relationship with Dell and our ongoing appreciation for their offerings, we opted to forgo exploring other potential solutions.
What other advice do I have?
VxRail has truly exceeded my expectations. It's not just a ten out of ten, it's a game-changer. Once we overcome the initial learning curve, we'll be able to operate it with complete confidence, not just in terms of independent usage, but also knowing we have exceptional support readily available to assist with any configuration needs.
VxRail's intuitive design manifests in its remarkable ease of use. The intricate automation behind the scenes operates seamlessly, orchestrating a symphony of tasks with minimal user intervention. Whether we're integrating a new server, its arrival becomes a mere dance of effortless steps. Slide the server into its designated rack, meticulously connect the necessary cables, and with a single press of the designated button, we've summoned a powerful computing resource to life.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Engineer at South Corporate P2P Fiber Customer
Flexible, easy to use, and simplifies management
Pros and Cons
- "It helps simplify the management of VMware."
- "It might offer better integration with other products."
What is our primary use case?
I use the solution pretty much for everything. We use it for VMs. Our customers are on VMs, and that's the main use case for us.
How has it helped my organization?
We use the solution to get rid of the physical machines so we can work from anywhere in a virtual environment.
What is most valuable?
It's a powerful solution. It's very capable. That's useful for us in our environment.
It helps simplify the management of VMware. They make it very easy.
It's useful that we can consolidate infrastructure from multiple locations. This is important to us. We've already consolidated a lot of physical machines. It makes management easier and centralizes everything. We don't have everything split across separate locations or thousands of physical machines.
VxRail helped with production downtime.
We have four clusters at the moment and can easily shift around our virtual appliances. It's really flexible. We can shift around as needed.
What needs improvement?
They are always coming out with new updates and fixes. There are no immediate fixes needed.
There's always room to improve on both the front and back end. It might offer better integration with other products.
For how long have I used the solution?
I've been using the solution for about four years.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
The product is very scalable.
How are customer service and support?
In the beginning, support wasn't that great. However, it got a lot better after a few calls and meetings.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We did not use a different solution previously.
How was the initial setup?
We deployed the solution with Dell. The process was very easy.
What about the implementation team?
Dell assisted us with the first two clusters, and we mostly did the second two clusters ourselves.
What was our ROI?
We do not consider ROI in terms of the goal of the company in relation to this solution. We're a non-profit.
What's my experience with pricing, setup cost, and licensing?
I'm not involved in the pricing or licensing.
Which other solutions did I evaluate?
We did not evaluate other vendors previously. While we checked other solutions, this one proved the easiest.
What other advice do I have?
I'd rate the solution eight out of ten. We find it to be a very good product. Of course, there's always room for improvement.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Co Founder at a outsourcing company with 51-200 employees
Provides good performance and high scalability
Pros and Cons
- "The most valuable feature of the solution is the performance."
- "The solution's setup is a bit complex, and the complexity needs to be reduced."
What is our primary use case?
We use VxRail for ERC for SAP.
What is most valuable?
The most valuable feature of the solution is the performance.
What needs improvement?
The solution's setup is a bit complex, and the complexity needs to be reduced.
For how long have I used the solution?
I have been using VxRail for three to four years.
What do I think about the stability of the solution?
I rate the solution’s stability an eight out of ten.
What do I think about the scalability of the solution?
The solution’s scalability is very good. Our clients for VxRail are usually small and medium businesses.
I rate the solution ten out of ten for scalability.
How are customer service and support?
Dell's technical support is not that good. The support team takes a long time to respond, and there are challenges regarding the people's expertise. We have been facing a lot of problems with the technical support for any of the Dell products, including storage, backup recovery, RecoverPoint, or VxRail.
On a scale from one to ten, where one is bad and ten is good, I rate the solution’s technical support a four to five out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup a six out of ten.
What about the implementation team?
The solution’s deployment takes a few days.
What's my experience with pricing, setup cost, and licensing?
If we normally quote for storage, we have to quote for something like PowerStore. In that area, the solution has brought down some costs. VxRail is still more expensive than its competitor solutions.
On a scale of one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten.
What other advice do I have?
We had some initial challenges because of the networking component. To overcome them, we had to go through a lot of documentation and information from the website. I would recommend VxRail to customers who have a VMware environment and want to consolidate everything into servers without using the storage.
Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Consultant at Key Information Technology L.L.C.
Easy to scale, use, and manage, but it should facilitate the separate expansion of computing and storage
Pros and Cons
- "Compared with other products, the IT administrator or IT integrator doesn't take much time to get the tool up and running."
- "The solution should facilitate the separate expansion of computing and storage."
What is most valuable?
The computing achieved by the solution for more than 100 VMs with less storage is very good. The software integration is easy, like plug-and-play. Compared with other products, the IT administrator or IT integrator doesn't take much time to get the tool up and running.
What needs improvement?
The solution should facilitate the separate expansion of computing and storage.
For how long have I used the solution?
I have been using VxRail for ten years.
What do I think about the stability of the solution?
The solution's stability is very good. The failure ratio and errors are very low. The solution gives us fast pre-alerts for main upgrades.
I rate the solution an eight out of ten for stability.
What do I think about the scalability of the solution?
As per the current scenario, we can scale up to 64 nodes, which is enough for normal workloads.
How are customer service and support?
The solution's technical support is very good. We get very good support from Dell in the Middle East, but L3 access is a bit tough.
How would you rate customer service and support?
Positive
How was the initial setup?
The solution’s initial setup is very easy.
What's my experience with pricing, setup cost, and licensing?
Since VMware is detached from Dell, the solution's pricing is a bit higher than before. After the detaching of Dell and VMware, VMware's licensing pattern has changed and has become a bit expensive compared to other hypervisors in the market.
We do not pay for each Dell product but for the whole Dell bundle. We purchase a license for three to five years, which includes maintenance and support.
What other advice do I have?
VxRail is utilized in our data center operations depending on multiple types of workloads. VxRail can be used by any company, including small and medium-sized or enterprise businesses. Once implemented properly, the solution works smoothly, and we don't need to maintain it. VxRail is easy to scale, use, and manage.
I would not recommend the solution to small companies. Small companies with less than 15 VMs won't be able to afford the price, and traditional tools will be better for them. I recommend VxRail to small and medium-sized businesses with more than 15 to 20 VMs.
Overall, I rate the solution seven and a half out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Information Technology Division Director at Ethiopian Roads Administration
Provides ease of managing a virtualization environment and has efficient technical support services
Pros and Cons
- "It supports VDI deployment, enabling easy use for running different platforms in similar environments."
- "The product has high pricing. This particular area needs improvement."
What is our primary use case?
We use VxRail as a hyper-converged infrastructure service within our virtualization environment. We utilize it to run various applications, including virtual infrastructure, Microsoft SharePoint, Citrix solutions, and internally developed applications. These applications serve diverse purposes and are essential components of our environment.
How has it helped my organization?
The product has significantly improved our organization. It is highly stable and supported by an excellent support team, ensuring reliability and assistance whenever needed, regardless of time or location. The self-deployment feature is easy to use.
What is most valuable?
One of the most valuable features we have found is the ease of managing our virtualization environment. The management interface makes overseeing various resources and tasks within our infrastructure simple. Additionally, managing different kinds of hardware and platforms through the same interface is highly valuable.
What needs improvement?
The product has high pricing. This particular area needs improvement.
What do I think about the stability of the solution?
The platform is stable. Once you deploy any workflow or virtual machine within the environment, it operates without encountering issues. There are no significant downtimes or interruptions in monitoring. Stability remains consistent unless constraints are due to specific errors.
What do I think about the scalability of the solution?
The product has good scalability. We can connect the required nodes automatically. Deploying VxRail is relatively cost-effective in increasing the number of users. We currently have a low demand for increased user capacity. However, if such demand arises, the process would be straightforward. Adding additional nodes is intuitive and seamless. Connect the new nodes, and the system will automatically update within the centralized management model.
How are customer service and support?
We have only needed to utilize support services once or twice. We have not encountered any major issues. Additionally, when we did require support, the response was immediate, and our requests were promptly addressed.
How was the initial setup?
The initial setup was straightforward as it was deployed with the help of product management partners. As for requirements for deployment and maintenance, no additional software is needed. Basic skills and general knowledge are sufficient for deploying and managing this solution.
What's my experience with pricing, setup cost, and licensing?
The licensing costs can vary depending on the number of processors and specific requirements, which may result in considerable expenses.
What other advice do I have?
The platform has enabled us to reduce the physical machines required to run large-scale services. It supports VDI deployment, enabling easy use for running different platforms in similar environments.
Integrating VxRail with our IT infrastructure has been relatively straightforward, particularly from the network perspective. However, we encountered some challenges regarding firewall integration. Overall, the process has been facilitated by the platform's compatibility with various vendors.
I rate the platform a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Presales Manager at NDS
OEM validated architecture with single management console feature
Pros and Cons
- "VxRail simplifies IT infrastructure management by providing a single management console for compute, storage, and network. The second advantage is that VxRail offers a continuously validated architecture from the OEM. This means that Dell thoroughly tests all firmware updates before being released or installed on the product, helping to prevent compatibility issues. The third benefit is its ten-year roadmap. Dell consistently announces a roadmap for the product spanning the next decade."
- "One challenge customers face with VxRail is the high cost of scalability. The price is higher if they want to add memory or capacity after purchasing the tool for three or five years. Each drive and RAM module is licensed separately, making the architecture costly. It would benefit Dell to review this licensing model and make it more cost-effective and flexible for customers."
What is most valuable?
VxRail simplifies IT infrastructure management by providing a single management console for compute, storage, and network. The second advantage is that VxRail offers a continuously validated architecture from the OEM. This means that Dell thoroughly tests all firmware updates before being released or installed on the product, helping to prevent compatibility issues. The third benefit is its ten-year roadmap. Dell consistently announces a roadmap for the product spanning the next decade.
VXRail enhances data center scalability through its CI-based architecture. It allows for node-based scalability, meaning up to sixty-four nodes can be added to a single cluster. This scalability feature enables customers to scale up as needed without downtime.
Apart from the single management console, one of the most valuable features I've found in VxRail is its continuously validated architecture backed by Dell. This means that all firmware and updates undergo testing in Dell labs. Unlike with standard Dell servers, where we update firmware independently, with VxRail, Dell provides compatibility information for each update, ensuring we never encounter compatibility issues.
Integrating the tool with other products is quite straightforward. It's open in terms of storage, allowing for easy integration of third-party external storage solutions at both the network and storage levels. Additionally, all third-party backup software is integratable with it.
The product's automation lifecycle management is a good feature.
What needs improvement?
One challenge customers face with VxRail is the high cost of scalability. The price is higher if they want to add memory or capacity after purchasing the tool for three or five years. Each drive and RAM module is licensed separately, making the architecture costly. It would benefit Dell to review this licensing model and make it more cost-effective and flexible for customers.
For how long have I used the solution?
I have been working with the product for four years.
What do I think about the stability of the solution?
I rater the tool's stability a ten out of ten.
What do I think about the scalability of the solution?
I rate the tool's scalability a ten out of ten.
How are customer service and support?
The solution's technical support is good.
How would you rate customer service and support?
Positive
How was the initial setup?
The tool's setup process for VxRail is easy. If you follow the deployment guidelines and best practices, it typically takes no more than an hour to complete.
What other advice do I have?
We've evaluated products from various vendors, but none currently match VxRail's capabilities in the market. While HP offers a similar product, it doesn't measure up to it. Some unique features make the product stand out, and we haven't found any direct competitors that can be comparedIt's primarily designed for enterprise-level use and may not be suitable for smaller or medium-sized businesses due to its higher cost. Enterprises are the main purchasers of VxRail. However, if Dell aims to make it more cost-effective, it could expand its market to include small and medium-sized businesses.
I rate the overall solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Cyber Security Analyst at Petrotrade
Excellent performance, especially for database usage
Pros and Cons
- "The solution is really stable."
- "The initial setup is very complex."
What is our primary use case?
We use it for our database, all in Flash. So we have excellent performance, and it has resolved all our issues. No issues at all. And the support is very fast.
What is most valuable?
This solution is very good. It's a product from the other line, and it's very efficient for us. It has worked very well for us, and we haven't encountered any critical issues with it.
What needs improvement?
The solution is very expensive. And it's not scalable for small businesses, just medium to large enterprises. The pricing could be cheaper.
Another area of improvement is support. It could be faster.
For how long have I used the solution?
We have been using this solution for about four years.
What do I think about the stability of the solution?
The solution is really stable.
What do I think about the scalability of the solution?
It is a scalable solution. It handles big data of our database, about three or four million customer services.
How are customer service and support?
Overall, the support is good. But sometimes, it takes a long time for the support to respond.
How was the initial setup?
The initial setup is very complex.
What about the implementation team?
Our partner also provides us with implementation and deployment support. We're not capable of troubleshooting it ourselves. We need technical support to handle it, and sometimes, it takes a long time to get the support.
Deployment takes a long time, but three people are enough. One admin, one manager.
What's my experience with pricing, setup cost, and licensing?
The license is very expensive.
What other advice do I have?
Overall, I would rate the solution an eight out of ten. It's a very good and effective product, though somewhat expensive. But in terms of performance and stability, it's worth it.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
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Updated: May 2026
Product Categories
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Buyer's Guide
Download our free VxRail Report and get advice and tips from experienced pros
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