No more typing reviews! Try our Samantha, our new voice AI agent.
Achilles Lobo - PeerSpot reviewer
Infrastructure Architect at Grupo Protege
Real User
Top 5
Jul 19, 2024
Leaves small footprint on the data center and is simple
Pros and Cons
  • "One of VxRail's most valuable features is its small footprint in the data center. Additionally, the solution's simplicity is a significant advantage. You don’t have to configure or learn about storage software and administer many things separately. You can do all the administration jobs in one pane, bringing agility and simplicity."
  • "There is an area for improvement with VxRail, specifically the upgrade process. Upgrading the is quite complex and almost exclusively requires Dell support. You can't do it alone, so you need to have support contracts running, which could be streamlined to improve the solution."

What is our primary use case?

We use the solution as a VDI for the desktop environment. 

What is most valuable?

One of VxRail's most valuable features is its small footprint in the data center. Additionally, the solution's simplicity is a significant advantage. You don’t have to configure or learn about storage software and administer many things separately. You can do all the administration jobs in one pane, bringing agility and simplicity.

What needs improvement?

There is an area for improvement with VxRail, specifically the upgrade process. Upgrading the is quite complex and almost exclusively requires Dell support. You can't do it alone, so you need to have support contracts running, which could be streamlined to improve the solution.

For how long have I used the solution?

I have been working with the product for four years. 

Buyer's Guide
VxRail
March 2026
Learn what your peers think about VxRail. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
886,077 professionals have used our research since 2012.

What do I think about the stability of the solution?

We haven't had any issues. The solution always runs well, even during some hardware failures.

What do I think about the scalability of the solution?

The solution is very scalable overall. However, the time to deploy isn't very quick, so if you need a large expansion, you must plan and project it with some time in advance. My company has 2000 users. 

How are customer service and support?

Dell support is quick and assertive in addressing our needs. The Dell EMC team, particularly those supporting storage and standard systems, is very professional and productive. We have some assets with Dell ProSupport Plus, and they proactively help us predict failures, apply updates, and provide excellent support overall.

How was the initial setup?

The solution's deployment is very easy. The major cause of delayed deployments usually comes from our internal processes rather than from Dell's side. Dell is always ready to deploy the equipment promptly.

On a scale from one to ten, I'd rate it a six in terms of ease of maintenance. It's not very simple to maintain because of the many integrated components, which add some complexity. However, overall, it is manageable and affordable.

What was our ROI?

VxRail has brought value to our environment. It has been running for about four years and performed very well. All of our users need to connect to the infrastructure to do their jobs, and throughout the product's lifecycle, we haven't experienced any problems. The solution has always operated well. 

What's my experience with pricing, setup cost, and licensing?

VxRail does raise the price, but overall, it's well-priced. It's not more expensive than other similar solutions. If you were to create an in-house, tailor-made solution, you could potentially do it at a lower cost. However, I think a fully integrated solution like VxRail should be priced appropriately.

What other advice do I have?

We plan to change our line of business infrastructure, which is currently based on traditional servers and central storage. However, we are also considering other options in the market.

I rate the overall product an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Saurabh_Kumar - PeerSpot reviewer
Information Technology Security Engineer at DXC Technology
Real User
Top 20
May 11, 2024
Easy to manage, easy to maintain, and provides a good return on investment
Pros and Cons
  • "When we have a resource contention, we can easily increase the capacity."
  • "The UI could be a little more informative."

What is our primary use case?

We use the solution to host virtual machines or servers. We host Red Hat Enterprise Linux and other application servers.

How has it helped my organization?

We have automated the build of the VMs. We have automated the complete process. If users need a VM, they go to a portal and fill out a form. The automation takes the details and builds a VM for them. Keeping it virtualized on VxRail makes the VM adaptive to scaling. When we have a resource contention, we can easily increase the capacity. It is a valuable aspect for us.

What is most valuable?

We don't want some of our applications on the public cloud. We want to keep them on-premise in our environment for various security and compliance reasons. VxRail gives us the flexibility that we usually get on the cloud. We can scale as per the demand with a quick turnaround. Once we get familiar with the tool, it is pretty easy to manage and build. The tool is easy to manage and easy to maintain. It provides amazing support and a good return on investment.

What needs improvement?

The product comes with a certain number of nodes. It is an underlying cluster. If I run a 4-node VxRail cluster, I need to add at least two more nodes to extend the cluster. If I want a certain amount of clusters and add only one node, I do not have the flexibility to do it. The product must provide more flexibility in adding nodes. The UI could be a little more informative.

For how long have I used the solution?

I have been reselling the solution to my clients for almost three to four years. I am working with the latest version.

What do I think about the stability of the solution?

The stability is amazing.

What do I think about the scalability of the solution?

The scalability of the product is the biggest selling point. We have 15,000 users in our organization. They use the applications that are running in the VxRail environment. We have many more customers using the tool. We have plans to increase the number of users. The scalability is a bit rigid, though.

How are customer service and support?

The support is amazing if we get premium Dell support. The support is very good, especially in the South Central regions of the USA. We got Dell to come on-site to rack and stack our VxRail. The initial configuration and the management of the support have been excellent.

How would you rate customer service and support?

Positive

How was the initial setup?

The setup is pretty straightforward. It is not complicated. There are specifications of what is required. We have to be ready with our architecture and how we want to design our cluster after the hardware setup. Once the architecture is ready, it is pretty straightforward to implement it in a VxRail environment. The maintenance is not complex. Virtual networking needs a bit of skill to manage. If we have the right resources, it is easily manageable and maintainable.

What about the implementation team?

Dell professionals did the deployment and setup.

What was our ROI?

VxRail is the best solution in the industry if we want to host things internally in our environment and for applications that are not ready to go to the cloud yet.

What's my experience with pricing, setup cost, and licensing?

We get special pricing since we are partners.

What other advice do I have?

We are partners and resellers. Organizations that want to invest in the solution must investigate which applications are needed and which are not. If we don't make that decision correctly with the required data points, we will go into the cloud and get stuck with a lack of security. Once the user does the research properly, the best option for keeping their things on-premise with a decent cost and return on investment is VxRail. Overall, I rate the solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Buyer's Guide
VxRail
March 2026
Learn what your peers think about VxRail. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
886,077 professionals have used our research since 2012.
Rahul G - PeerSpot reviewer
Sr. Technology Analyst at Sun Technologies
Real User
Top 20
Jul 30, 2024
Reliable solution with easy setup and VMware compatibility
Pros and Cons
  • "This solution ensures uptime, providing 100% availability so servers can operate without downtime. It works with VMware on the software side. The solution also has AI capabilities. The solution is stable. The solution is scalable. Customer service and support is more than satisfactory. It is easy to deploy. It can be done within a couple of hours. Overall, I rate the product a nine out of ten."
  • "During upgrades, some aspects get broken, requiring us to follow up with the VMware team to fix them."

How has it helped my organization?

When it comes to our infrastructure, VxRail has been performing well for the last three years. I also worked with a client who uses the solution in their setup.

What is most valuable?

Based on our requirements in the VxRail environment, we can increase or decrease the resources as needed, without needing to reconfigure every server at a specific time. This solution ensures uptime, providing 100% availability so servers can operate without downtime.

The solution works with VMware on the software side. It's an integrated EMS product with hardware provided as a bundle by Broadcom. Unlike Nutanix, which focuses solely on HCI, VxRail includes VMware software, offering a complete solution without the need to choose operating systems like Windows or Linux separately. The solution also has AI capabilities.

What needs improvement?

It has a good interface. However, during upgrades, some aspects get broken, requiring us to follow up with the VMware team to fix them. It's not a major issue though.

For how long have I used the solution?

I have been using the solution for more than four years. Currently, I’m using version 7.0.

What do I think about the stability of the solution?

The solution is stable; its performance depends on the load you put on the cluster. It should work perfectly if you allocate resources—such as memory and storage.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

It is more than satisfactory, it is really good because they always respond to emails and issues immediately. They don't take their own sweet time, especially during critical times.

How was the initial setup?

It is easy to deploy. It can be done within a couple of hours. However, the deployment time depends on the number of nodes. In a low-node-count scenario, we can deploy it in three to four hours. One person is sufficient for deployment. There are two aspects to deployment: hardware and software. Stacking alone takes time as it involves installing equipment in the rack, which takes a couple of hours to complete properly. After stacking, another couple of hours are needed to configure all nodes into a cluster.

We have a single deployment package we can upload and proceed with. It automatically applies the package to each node by putting them in maintenance mode, which makes it very easy. I have not faced any issues with this process, including with my clients.


What's my experience with pricing, setup cost, and licensing?

The solution is on the higher end of the price range compared to Cisco and Nutanix.

Which other solutions did I evaluate?

Based on my direct usage of the solution, I find Dell more mature in product maturity than Nutanix and Cisco. However, I rate Nutanix as a close second, considering Cisco's relatively late entry into the visualization market. I must mention that I cannot accurately rate these products since I have not used them. This assessment is based on my research and understanding; my opinion might change if I gain direct experience with the products.


What other advice do I have?

Overall, I rate the product a nine out of ten.


Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
KuldeepSingh4 - PeerSpot reviewer
Technical Solution Architect at a tech vendor with 10,001+ employees
Real User
Top 5Leaderboard
May 23, 2024
Offers zero-day deployment along with excellent lifecycle management and monitoring features
Pros and Cons
  • "Offers zero-day deployment"
  • "Lifecycle management (LCM) should be enhanced"

What is our primary use case?

At our company, we work as consultants and offer the VxRail environment to our customers. Sometimes, we work on small remote sites where we propose and escalate a few hosts, like two or three-node blasters. Otherwise, our company uses the solution for handling native HCI capability without VCF. 

What is most valuable?

One of the solution's most valuable features is its zero-day deployment. The deployment is extremely fast, which our company's customers find very interesting. The lifecycle management feature makes the VxRail environment function quicker than other traditional, discreet environments.

For daily operations, VxRail has a great direct monitoring feature. The solution also offers seamless support to track issues through ESRS premises. 

What needs improvement?

At our company, when we manage the lifecycle for upgrading from one version to another, sometimes the upgrade gets stuck or the solution doesn't support online upgrades and compatibility.  

The solution's lifecycle management (LCM) should be enhanced. Multiple issues arise when dealing with the LCM feature on hand. The VMware feature can be included in the solution's software layer. Like Nutanix, VxRail should bring some competitive features like inbuilt DR capabilities and cloud hosting. 

What do I think about the scalability of the solution?

VxRail provides an easy-to-scale environment. However, there are some limitations when the product is considered from the VMware perspective. The feature of HCI mesh functioning with Dell EMC VxRail further helps manage the compute-only nodes when needed. At our company, we never faced any challenges while scaling the VxRail environment. 

How are customer service and support?

At our company, whenever we face a challenge or issue with VxRail, we easily resolve it by contacting customer support. Immediate support is available from Dell for any hardware issues. But in some instances, for virtualization issues, there is some dependency on VMware, which leads to a delay in support. 

At our company, we believe VxRail support is proactive and their response metrics are smoother than Nutanix's. I would rate VxRail's customer support an eight out of ten. 

How would you rate customer service and support?

Positive

How was the initial setup?

The product offers easy and fast deployment. 

What's my experience with pricing, setup cost, and licensing?

The hardware cost associated with the tool usage is a bit high. But when a user has been using VxRail for three to five years, the overall hardware cost reduces due to a reduction in orchestration cost. When we compare the CapEx and OpEx costs of VxRail together, they are always lower than those of another type of rack server adoption. 

Which other solutions did I evaluate?

At our company, we also work with Nutanix. Some of our customers prefer to adopt Nutanix for a few special use cases. Nutanix's performance and underlying operations are sometimes better than VxRail's. But personally, as a tech architect, I would say VxRail is better than Nutanix in terms of daily operations. 

For some technical issues, reaching out to Nutanix support is difficult, whereas similar issues can be easily resolved by reaching out to VxRail support. Troubleshooting articles are not easily available with Nutanix. From the disaster recovery perspective, when a user adopts the Dell EMC VxRail, some dependency on third-party tools like SRM and Hyper-V is required. For Nutanix, a user does not need to bear the cost of external tools as Nutanix holds internal DR capabilities.

Nutanix also offers its own public cloud, where the tool can be used with AWS or Azure to develop a hybrid cloud environment. But VxRail has only an on-prem offering that can be used for discrete HTC and VCF environment operations. 

What other advice do I have?

Users are usually very comfortable executing the workload of data center operations on VxRail. But when a user has to manage heavy workloads for storage, such as HeavyDB and database servers, they prefer to use external storage facilities to gain the maximum benefits of the computed nodes. 

At our company, one of the customers is leveraging around 8,000 servers of VxRail, out of which 50% is native VxRail without VCF, and the rest of ESXi is utilized with VCF. The solution has also helped our company's customers grow their businesses. 

The monitoring tool of VxRail helps improve efficiency. The tool easily integrates with VMware, vSphere and other logging tools. VxRail also allows hardware monitoring and tools within the Dell EMC VxRail are presented as a plugin within the vCenter. Any monitoring executed for hardware failure environment can be easily managed through the operations tool. VxRail also effortlessly integrates with ITSM tools. 

Due to the automation features, cluster scalability, and number of operational days of the tool, VxRail is able to reduce 30-40% of our company's operational costs. Our company's customers' preferences vary depending on factors like quality, cost, and features, choosing VxRail or another competitive solution. Overall, I would rate VxRail an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Faisal_Zia - PeerSpot reviewer
Team Lead of Senior Directors at Net-International
Real User
Top 5Leaderboard
Jul 24, 2024
Provides integration with major products and monitoring capabilities

What is our primary use case?

VxRail is a suitable solution where more transactions are required and the TPMs exceed the standard requirements. For example, we have sold VxRail to a government weather company. This company runs extensive simulations to predict upcoming weather, analyzes images, and employs AI for analytics. These tasks demand significant computing power. Considering the budget, they need solutions that offer this level of performance. Typically, banking, education, and manufacturing customers opt for VxRail servers. 

What is most valuable?

VxRail integration with multiple products is among the best key points for selling to any end customer.

The main feature of VxRail is its integration. VxRail integrates with almost all major products. Another key feature is its monitoring capabilities. VxRail provides detailed monitoring from the application level, making it easy to troubleshoot issues. Additionally, their CloudIQ software suggests best practices automatically. For instance, if you are taking snapshot backups on VxRail, CloudIQ will inform you in advance if there are any issues. For example, if you planned to take ten snapshots in one day but only eight were successful due to a receiver issue, CloudIQ will help you identify the problem and suggest best practices to resolve it. It provides comprehensive data and information without consulting different websites or people.

What needs improvement?

The solution is expensive.

For how long have I used the solution?

I have been using VxRail for ten years.

What do I think about the stability of the solution?

The stability is excellent.

I rate the solution’s stability a nine out of ten.

What do I think about the scalability of the solution?

You can have over 64 nodes in one cluster. It's plug-and-play. You just need to add the load to the cluster.

It is suitable for telcos and enterprises. If you have a university with two hundred campuses, then it is not recommended for them.It is the best solution for one of the departments, such as the electronics or business departments, that are running simulations. 

I rate the solution’s scalability a ten out of ten.

How are customer service and support?

Support is wonderful. You email them, and they come to Webex and take the session.

Which solution did I use previously and why did I switch?

The price of VxRail is a bit higher. However, they focus on general specifications when selecting products in the environment sector.

When we compare VxRail with Cisco HyperFlex, Lenovo, Nutanix, and HP, we find it to be more cost-effective. Additionally, VxRail offers integrated backup and application support. In contrast, HP often lacks application support and relies on third-party solutions like Veeam or NetBackup. This can sometimes cause issues with smaller or in-house applications that may not be compatible with these backup solutions, leading to problems. On the other hand, if we decide to go with VxRail, they provide Avamar and NetWorker. Additionally, we can integrate it with a dedicated domain if we want to use separate storage.

How was the initial setup?

When providing VxRail solutions to customers, they bring their own system engineers or system administrators with one or two years of experience in servers and VMware. We do not just hand over the hardware as a simple plug-and-play solution. Instead, we provide a comprehensive solution that requires some level of expertise. Ideally, the person should have two to three years of experience in VMware and server administration.

For instance, a six-node installation can be completed in two hours, given the proper preparation. The system doesn't work automatically for the engineer; they need to be proactive. It is crucial to prepare around four or five key points before deployment. This proactive preparation ensures a smoother installation and deployment process. This is one of the strong points of VxRail solutions.

Which other solutions did I evaluate?

VxRail competes with Cisco HyperFlex, HPE SimpliVity, and other major players in the HCI market. Locally, there is limited market penetration, which keeps them relatively safe. Apart from Dell EMC's VxRail, other significant providers include HPE with SimpliVity, Lenovo with Nutanix, and Cisco with HyperFlex.

What other advice do I have?

We have repeatedly asked the R&D team about external storage and how we can improve it for CI. Previously, there was an issue with FCI traffic, which was not supported. However, it is now supported on FCI with external storage.

Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Christian Schulte - PeerSpot reviewer
Leiter IT at Deutsche reihenhaus ag
Real User
Feb 4, 2024
Offers a hassle-free, complete package, and is energy-efficient
Pros and Cons
  • "The update capability of VxRail is crucial for us."
  • "Obtaining support was hindered by the frequent changes to the hotline numbers."

What is our primary use case?

Our primary use case for VxRail is traditional server storage for a Windows environment currently hosting approximately 35 virtual machines.

Our small IT team, with only one colleague managing the infrastructure, led us to choose VxRail. We primarily sought a solution that would simplify and expedite infrastructure management, ensuring our sole infrastructure manager wouldn't be burdened by juggling various systems, individual storage systems, and separate server environments. Therefore, an all-in-one package offering fast deployment, easy updates, and single-person manageability was key for us.

How has it helped my organization?

While any other server deployment system could have achieved similar results, VxRail's key benefit has been simplifying the process for our team, reducing their management and update workload. It offers a hassle-free, complete package, comparable to what a traditional storage-plus-server solution of similar size would provide.

Considering our organization's size and comparing VxRail's manageability for VMware to traditional approaches, I'd rate it a nine out of ten. It eliminates concerns about update dependencies, offering a significant improvement over conventional solutions for us.

While I'm aware of VxRail's energy consumption, I lack a direct comparison to other systems. That said, I'd characterize its power usage as surprisingly low. This became evident during our move to a new building with a dedicated server room last year. Planning for air conditioning and power supply, considering VxRail's needs, turned out to be much simpler than anticipated. However, I wouldn't be able to quantify this observation without comparing it to other systems' power consumption.

Our production environment differs from traditional setups, and we fortunately have ample time windows for maintenance. This makes it difficult for me to definitively say whether VxRail has reduced unplanned outages. However, the update process itself is a significant improvement. Compared to the traditional infrastructure I'm used to, which often involved extended periods of downtime, VxRail has streamlined the process, allowing us to schedule maintenance within manageable timeframes.

Compared to the traditional approach, I'd rate the impact VxRail has had on our business flexibility as a nine out of ten. This translates to no longer worrying about dependencies. Updates no longer require fretting about order or compatibility; instead, I receive a comprehensive package ready for application. The improvement over conventional solutions has been significant.

While VxRail's impact on our core business is minimal due to our size, it has significantly improved the IT team's flexibility and efficiency, indirectly benefiting the overall organization. Our current needs don't necessitate rapid scaling or high flexibility.

What is most valuable?

The update capability of VxRail is crucial for us. It allows us to apply updates quickly and easily, which is especially valuable with our smaller team. Even though the team has grown slightly, we still have the same person managing the system. Fortunately, VxRail's efficient update process enables this colleague to perform updates rapidly without significant disruptions to our business operations.

What needs improvement?

I would like to suggest two areas for improvement. First, a greater emphasis should be placed on ensuring that installers possess not only relevant certifications but also in-depth knowledge of the system. Second, the accessibility of support resources could be enhanced. While the system itself functions well technically, obtaining timely access to necessary support materials has proven to be a challenge at times. Obtaining support was hindered by the frequent changes to the hotline numbers. We would call one number, only to be told they weren't responsible, and then be directed to another number with the same outcome. This administrative complexity presented a significant challenge. However, once we established contact with the correct personnel, both the hardware and support services were satisfactory.

For how long have I used the solution?

I have been using VxRail for almost five years.

What do I think about the stability of the solution?

We've enjoyed exceptional stability with no outages in nearly five years. I'd confidently rate it a ten out of ten. There was a single controller failure on a node, but the system seamlessly maintained operation. In short, there's nothing negative to report; it runs flawlessly, exceeding our expectations.

What do I think about the scalability of the solution?

Scalability isn't a major concern for us because we initially overprovisioned the systems, giving them more capacity than we initially needed to accommodate potential growth. We're currently evaluating whether to replace the entire system or expand it. Both options are still being considered. There's room for growth, but we haven't had to tap into it yet.

How are customer service and support?

While Dell's technical support is readily available, navigating it to reach the right specialist can be quite challenging. Conversely, the support for VxRail is exceptional. This is due to the dedicated team of highly skilled technicians and support engineers who specialize solely in these products, guaranteeing a superior level of service. It's important to note that these specialists may not be located in Germany, but rather in the UK, Ireland, or elsewhere globally. However, this ensures access to a wealth of specialized knowledge.

How was the initial setup?

The technician and a colleague from my team handled the deployment. I observed with interest. While the initial rollout seemed less complex and time-consuming than anticipated, the overall undertaking itself remains intricate in terms of its requirements. However, the actual execution was faster than expected.

The technician's tasks might have been intricate, but for us, the process was manageable. We set up the new system in parallel with the existing one, free from time constraints and stress. This allowed us to gradually migrate workloads from the old to the new environment at our own pace. Essentially, the technician guided us up to a certain point, demonstrating how far we could independently handle the transfer, and we took it from there. From our perspective, it was a straightforward approach.

We adopted a methodical approach, constructing the new environment in parallel with the existing one before gradually transitioning workloads. This ensured continuity as some workloads remained in the old environment while others were migrated to the new. The entire process was seamless, causing no disruptions to business operations. For mission-critical systems like the ERP system and file server, we performed the migration outside of business hours, further minimizing any potential impact. The migration itself was uneventful and smooth. Once VxRail was fully operational with multiple nodes and redundant storage, we began provisioning new VMs to accommodate additional workloads.

What about the implementation team?

Our initial implementation was handled by our partner, IT House. However, they partnered with distributor Team AG due to their team's certified technicians. Crucially, having certified technicians alone isn't enough; the individuals involved in the setup also need a deep understanding of the system and, ideally, extensive experience. Unfortunately, after a year or two of operation, we encountered challenges that could be attributed to initial implementation shortcomings. This experience underscores the importance of involving highly qualified technicians from the outset.

What's my experience with pricing, setup cost, and licensing?

While we lack specific details regarding VxRail's latency and cost compared to public cloud infrastructure, it positioned itself at a significantly higher price point than our traditional server and storage setup when we made the decision. In comparison, VxRail likely sits closer in cost to a public cloud solution, with the cloud potentially being slightly more expensive depending on the specific resource requirements. Ultimately, from an IT perspective, the benefits of VxRail outweighed the cost considerations. We opted for the additional investment, despite the roughly 25 percent cost saving that the traditional infrastructure offered. This conscious decision reflected our desire to capitalize on the positive IT impacts of VxRail.

The current VxRail pricing structure is quite opaque for me, especially considering the recent changes. This lack of transparency makes it difficult for us to decide whether to replace or expand our existing VxRail system. The complexity stems from the fact that pricing is heavily tied to specific license version choices. Therefore, I would greatly appreciate a more transparent and straightforward pricing structure that simplifies decision-making.

Which other solutions did I evaluate?

We seriously considered a public cloud infrastructure before opting for VxRail. However, we ultimately decided against it because many of our applications originated in the traditional on-premises environment and function optimally there. We were concerned that introducing latency or outsourcing these applications to the cloud might compromise their performance. Consequently, we opted for self-management to maintain optimal control.

What other advice do I have?

Depending on the underlying reasons why I would want to use VxRail then, of course, we must evaluate whether the additional costs the system brings are justified by the added value it provides. I believe everyone has to decide that for themselves. But for us, considering the costs, the experience with support, and other factors, I would rate VxRail an eight out of ten. VxRail's cost remains a concern. While its price gap compared to traditional server and storage infrastructure persists, I appreciate the efforts to improve licensing, accessibility, and support. Since our support lapsed, the EMC acquisition seems to have brought some positive changes in these areas, which is encouraging.

While VxRail offers the ability to consolidate infrastructure from multiple locations, it wouldn't apply to our needs as our infrastructure is operated entirely from one location.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Shashedar Narayanamurthy - PeerSpot reviewer
Procurement, Information Technology, Infrastructure at Rgbsi
Real User
Top 5
Aug 15, 2024
Uses a plug-and-play concept to add nodes and supports straightforward scaling
Pros and Cons
  • "VxRail supports straightforward scaling, allowing you to add as many nodes as needed for upgrades and simplifying the upgrade process."
  • "There's a specific procedure to follow when shutting down a VxRail system."

What is our primary use case?

We primarily use VxRail for small-scale deployments in our organization. Our virtual machines and AD servers run on it, utilizing no more than four nodes due to its high recovery capabilities. We rely on it exclusively for storage and computing needs.

What is most valuable?

VxRail uses a plug-and-play concept, so you can easily add nodes. While the initial implementation might be complex, you won't need a dedicated team to manage it once it's fully set up. VxRail supports straightforward scaling, allowing you to add as many nodes as needed for upgrades and simplifying the upgrade process.

What needs improvement?

There's a specific procedure to follow when shutting down a VxRail system. The process can be complex due to the system's configurations and load balancing. Because VxRail uses node-based configurations, handling shutdowns, restarts, or reboots might seem challenging. Simplifying this process could improve the overall user experience.

For how long have I used the solution?

I have been using VxRail for six to seven years.

What do I think about the stability of the solution?

The device is stable.

I rate the solution’s stability an eight out of ten.

What do I think about the scalability of the solution?

It is a strong player in the cloud market. While it may sometimes be more expensive, it is well-suited for on-premises needs. 

400 users use this solution, but not everyone is deployed on the VxRail virtual machine because we migrate them to the cloud.

I rate it as ten out of ten.

How was the initial setup?

The initial setup of VxRail can be challenging for someone without a strong background in virtual machines. If a team lacking experience with these systems is tasked with the setup, seeking support from DirectTel for the implementation process may be beneficial. The deployment takes more than six to seven hours.

I rate the initial setup a five out of ten, where one is difficult and ten is easy.

What's my experience with pricing, setup cost, and licensing?

It's too expensive.

What other advice do I have?

I recommend that Dell focus on extending the product lifecycle of VxRail to around eight years instead of frequently releasing new products. This approach could lead to a better return on investment.

When comparing large-scale and medium-scale companies to small-scale ones, VxRail is generally more suitable for medium to large enterprises. Small-scale businesses may not require the advanced features of VxRail and might find it less cost-effective for their needs. VxRail can be a good fit for medium and large companies, offering scalability and efficiency that align with their demands. It can be cost-effective in the long run, especially considering total lifecycle benefits.

Overall, I rate the solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Manager infrastructure at FNAC
Real User
Jan 31, 2024
Provides real-time information and reduces physical footprint and maintenance
Pros and Cons
  • "The low latency and response times and having a virtualized environment within a single computer are valuable. I have no physical elements, and I can optimize or balance my data depending on the sales volume that I have in a specific store."
  • "I would like to have a unified platform where I, for example, can manage my 50 stores from a single portal in VxRail and be able to apply all the updates at once. I want to unify them into a centralized console."

What is our primary use case?

More than anything, we are using VxRail for network outages.

By implementing VxRail, we were looking to reduce the physical footprint in our stores. We wanted to have a platform with which we could virtualize our data.

How has it helped my organization?

VxRail has allowed us to reduce the physical footprint in the stores and optimize the maintenance that we had previously with so much physical equipment. It has allowed us to reduce the space of the environments and gain store space or storage space.

Its ability to simplify the management is excellent. VxRail gives me unique access to the environments. I have real-time graphics and information about the state of the virtualization platform that I have.

VxRail has the ability to consolidate infrastructure from multiple locations, but we do not use this capability. We have VxRail in each store. We have 36 stores in Spain and 16 in Portugal, and at the moment, we have an environment in each store.

The consumption levels and the benefits or best practices that it offers you to optimize those consumptions are quite optimal. For example, you can reduce the number of machines or lower the level of the fans to consume less.

In the past, we were late in terms of sales. The sales process was quite slow. VxRail has allowed us to overcome delays and reduce the sales time or the time for the end-customer, for example, when a person is buying a TV or a personal product.

VxRail has had an impact on our business in terms of immediacy. The impact we have had is in terms of microseconds. We have a checkout system on the VxRail platform that allows us to make a sales operation in a matter of a microsecond and reduce sales time.

The sustainability or the path we are taking is a more cloud-oriented hyperconvergence and reducing the physical footprint of VxRail environments. It has allowed us to take virtualized systems to the cloud in an easy way.

What is most valuable?

The low latency and response times and having a virtualized environment within a single computer are valuable. I have no physical elements, and I can optimize or balance my data depending on the sales volume that I have in a specific store.

What needs improvement?

I want to have a hybrid solution between the virtual environment that we have on-premises in the store and a replica or replication system in the cloud. I want a system to be able to balance my workload based on the volume and the real needs of my business at all times. I want a system more appropriate to what I need.

I would like to have a unified platform where I, for example, can manage my 50 stores from a single portal in VxRail and be able to apply all the updates at once. I want to unify them into a centralized console.

For how long have I used the solution?

I have been using VxRail for approximately eight years.

What do I think about the stability of the solution?

VxRail is totally stable. It is a platform that I have been using in other environments in other companies for a long time. The truth is that although expensive, it is a completely reliable solution.

What do I think about the scalability of the solution?

It allows you to do whatever you want. You can scale to a very good level.

How are customer service and support?

Their support is optimal.

Which solution did I use previously and why did I switch?

We did not use any other solution previously.

What was our ROI?

The clearest ROI, above all, has been the reduction in physical footprint and the reduction in electrical consumption compared to other types of solutions.

What's my experience with pricing, setup cost, and licensing?

They will have to optimize costs. Currently, the retail sector is complicated because it does not sell as much, and it should precisely be aligned with the reality and current situation of the retail business. Implementation and implementation costs are expensive compared to other on-premises solutions.

Which other solutions did I evaluate?

I know that they evaluated solutions from HPE and hyperconvergence solutions from other manufacturers.

VxRail surpasses them due to the solidity it offers in terms of the stability of the platform. It is a platform that is easy to set up and easy to deploy, and once it is implemented in production, you do not have to constantly attend to the environment. It is an environment that does not require continuous maintenance time. I just set it up and implement it, and it works independently.

We considered public cloud infrastructure before choosing VxRail. We have public cloud environments. The commerce website is in the public cloud, and we are considering taking many virtualized VxRail environments to the public cloud in the future.

Especially with the public cloud, one of the problems I have is that if tomorrow, for example, I have a problem with a communications line going down in a store, I would not be able to sell in a public cloud. VxRail allows me to continue operating even if the store is completely cut off.

What other advice do I have?

It is a reliable platform. It is easy to deploy. It allows scalability for an SME company, and there is ease of use for support and administration teams.

I would rate VxRail a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free VxRail Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Product Categories
HCI
Buyer's Guide
Download our free VxRail Report and get advice and tips from experienced pros sharing their opinions.