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Business Development Manager at a tech services company with 11-50 employees
Real User
Jan 12, 2022
The solution provides hardware redundancy, which is something our customers need
Pros and Cons
  • "We deploy VxRail systems to provide our customers with a distributed information solution. The customer was impressed because we delivered a serious data reduction. For example, we showed them that 10 terabytes on their traditional storage solution could be reduced to 1.5 terabytes in the VxRail systems. That's why the customers also like it so much,"
  • "The customer was impressed because we delivered a serious data reduction, showing them that 10 terabytes on their traditional storage solution could be reduced to 1.5 terabytes in the VxRail systems."
  • "Dell wants to implement the disaster site in the new year, but they haven't decided yet. I hope we will have the opportunity to sell VxRail with this disaster site. It is not really clear at the moment, but hopefully, we will get some good news from the customers in the new year."
  • "Dell wants to implement the disaster recovery site in the new year, but they haven't decided yet."

What is our primary use case?

Today, we completed the first stage with one customer. We finished our POC and sold six VxRail systems to the customer. The customer usually uses standard VxRail systems for data storage and servers. 

The customer wants to do some implementation to replace an old system. They are a manufacturing company that wants to improve their system with a more valuable storage area because they have a lot of data stored across various products. For example, they have 10 terabytes of information on one storage platform and another 2 terabytes on the other, etc. 

We faced competition from HPE SimpliVity and won. Yesterday, we got the good news from the customers, who were pleased with licensing for virtualization. The VxRail system provides some good benefits, and the customers are happy. We have two more projects lined up, but they are waiting for the new year, especially because they are arranging budgeting issues. We expect to see some new business in the first quarter. 

How has it helped my organization?

We deploy VxRail systems to provide our customers with a distributed information solution. The customer was impressed because we delivered a serious data reduction. For example, we showed them that 10 terabytes on their traditional storage solution could be reduced to 1.5 terabytes in the VxRail systems. That's why the customers also like it so much,

What is most valuable?

One of the biggest VxRail features our customers require is hardware redundancy. Customers have good network products like Cisco for their local networks, so they were ready when they did the POC work. The other thing is application completion, VxRail's most effective feature.

What needs improvement?

Dell wants to implement the disaster recovery site in the new year, but they haven't decided yet. I hope we will have the opportunity to sell VxRail with this disaster recovery site. It is not really clear at the moment, but hopefully, we will get some good news from the customers in the new year. Maybe in the second quarter, we will start to work for the disaster recovery site, I hope so. I think we have to implement the new systems, and maybe we can talk about what can happen in the future after that. 

Buyer's Guide
VxRail
March 2026
Learn what your peers think about VxRail. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
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For how long have I used the solution?

We've been using VxRail for the last two years.

What do I think about the stability of the solution?

VxRail's stability is amazing. The performance is always effective and good.

What do I think about the scalability of the solution?

VxRail is a scalable product. Of course, it depends on the business and the markets, but the scalability is usually excellent.

How are customer service and support?

Dell's support in Turkey has helped us so much in the project, especially the salesperson. He supported us so much, and we are so appreciative.

How was the initial setup?

We haven't fully deployed VxRail because we only got our first order for the systems today, and we will go to the setup, but the demo system was easy to use and set up.

What other advice do I have?

I rate VxRail nine out of 10. I'd like to add something about the market for this product. A bank or a company like that can easily use VxRail. Another benefit is that customers don't need to close the systems without updates. For example, it's easy to upgrade the firmware upgrades. VxRail is really effective in a banking or insurance company that doesn't need to close the systems. However, it is not possible in our sector. We really work a lot on this project. We spend so much time with the customers and the project.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Head of IT Infrastructure at a insurance company with 501-1,000 employees
Real User
Jan 11, 2022
Low-maintenance and cost-effective solution with hyperscale features
Pros and Cons
  • "Low-maintenance solution with hyperscale feature so it has the ability to utilize the resources for the VMware cluster setup on which Citrix VDA runs."
  • "This solution, on the other hand, does not need heavy system maintenance; people prefer to use the system rather than the desktop, which makes it convenient for them to work from anywhere."
  • "This solution needs to have the capability where even older versions of hardware can be seamlessly utilized and additional expansion becomes so much easier."
  • "The only problem with it is the usage of the cloud is being promoted to its peak, so the next expansion would be on the cloud."

What is our primary use case?

We use it for implementing VDI solutions.

What is most valuable?

Hyperscale is the most valuable feature I found on this solution. It's the ability to utilize the resources for the VMware cluster setup on which Citrix VDA runs.

What needs improvement?

The only issue we've faced is with their Call Home Support Center. Any alert that has to be triggered, we're just currently working on to fix. Otherwise, it has been a pretty good system.

One problem we had was when we ordered the first node of cluster setup, and then we wanted to add two more nodes, we could not get the same configuration. We had to use a different configuration for the cluster setup.

Scalability becomes a problem when two or three years have passed because you don't get the same model. You get a better model and to make that model work, you need to have a different cluster setup. You tend to lose on the continuity or expansion. I would recommend having a capability where even your older versions of hardware can be seamlessly utilized and additional expansion becomes so much easier.

For how long have I used the solution?

I've been using this solution since 2020.

What do I think about the stability of the solution?

The stability of VxRail is good. We are content with its stability.

What do I think about the scalability of the solution?

This solution is scalable. We purchased two additional units the following year.

How are customer service and support?

Technical support for this solution was very good, professional, and they had the skills to get it implemented.

Which solution did I use previously and why did I switch?

We used Nutanix. VxRail is more economical than Nutanix. It's more cost-effective so we prefer it over Nutanix.

We used so far three different solutions. The first was not a recommended solution. It was pushed down our throats to use that particular hardware. As I was involved in that setup, I knew the first time that implementation was on the wrong hardware, against the recommendation of the partner and the implementer. We definitely did not succeed. The second was a failure again, because of not following the recommendation of the implementer or the partner. The third one, lesson learned and we had no objections to that. We got a better recommendation from someone we trusted, so we were successful with our choice.

How was the initial setup?

The initial setup was straightforward. The engineers asked for what is required and they came with the same initial set.

What about the implementation team?

We used a partner for the deployment. My experience with them was good. They fully supported us during the pandemic situation to get this up and running.

Which other solutions did I evaluate?

We evaluated Nutanix.

What other advice do I have?

We're quite content with this solution for the purposes it was purchased.

Deployment was completed within two weeks.

Almost all of the people in the company used this solution since the pandemic. Now it's mostly used by the task workers.

For deployment and maintenance of this solution, we require four staff where some are admins who handle multiple storages in other systems as well. They don't do this full-time. They only spend one-third or less of their time managing deployment and maintenance.

I have no plans to increase VxRail usage in the future. The only problem with it is the usage of the cloud is being promoted to its peak, so the next expansion would be on the cloud.

The cloud has always been talked about and people have been asked to venture into it. On the cloud, you don't have to wait and implement or pay upfront for the whole hardware. For some of the cloud versions, you can pay as much as you use. You can start with 50 users and then grow. If it has to be on-prem though, I'll have to at least factor a box that can cater to 200 or 300 users. You need to pre-plan and the hardware delivery might take some time, so making it market-ready is a little time-consuming.

I'm rating this solution a ten out of ten. This is because of my previous experience with other solutions where I had three failed implementations on different hardware. They failed because of one particular reason: They're not low-maintenance. This solution, on the other hand, does not need heavy system maintenance. People prefer to use the system rather than the desktop, which makes it convenient for them to work from anywhere. There are a lot of benefits. You have your data saved on a data center. The availability is there which makes it flexible for users.

After the pandemic, when people returned to the office, we utilized this solution as an agile workspace, so people can sit and work on any desk. When they come to the office, they don't have to go to a particular desk. They can choose where they want to work, so this solution provides a lot of benefits for us.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
VxRail
March 2026
Learn what your peers think about VxRail. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,376 professionals have used our research since 2012.
Team Lead for Data center at BMB
Real User
Jan 9, 2022
Easier to expand, update, and add more resources compared to the traditional solution
Pros and Cons
  • "It's a good product based on the features. You can upgrade the solution with only one click."
  • "An organization can get ROI because the solution is scalable, and it's cheaper to expand and add more resources than the traditional solution."
  • "You cannot install another operating system such as Microsoft or Hyperflex or Nutanix. We have also had a hardware problem."
  • "You cannot install another operating system such as Microsoft or Hyperflex or Nutanix."

What is our primary use case?

We are implementers of this solution. We have deployed this product in many Middle East regions. We are also customers and an IT service.

The last time I installed the solution, we were using version 4.7 and we are planning to upgrade to version 7. The solution is deployed on-prem.

We installed the upgrade and migrated from a traditional solution to the virtual machine.

What is most valuable?

It's a good product based on the features. You can upgrade the solution with only one click.

What needs improvement?

You cannot install another operating system such as Microsoft or Hyperflex or Nutanix. We have also had a hardware problem.

Hopefully, it can be installed with another stable solution, but I doubt that because it's based on VMware.

For how long have I used the solution?

I have been using this solution within the past year.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution is scalable.

How was the initial setup?

For deployment, we used a consultant. We needed auto recovery because we faced a hardware problem. It was a board problem. That's why we engaged DNC to replace the board, and it was very easy to discover the node and deploy the process.

What was our ROI?

An organization can get ROI because the solution is scalable. It's cheaper to expand and add more resources than the traditional solution.

What other advice do I have?

I would rate this solution 9 out of 10.

Before proceeding with any configuration and implementing the solution, you should prepare the prerequisite. Prepare the VLAN, the prerequisites, and the IP requirements before proceeding with any installation.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementor
PeerSpot user
reviewer1507302 - PeerSpot reviewer
Sr Solution Architect - Enterprise Storage and Virtualization at a computer software company with 501-1,000 employees
Reseller
Jan 9, 2022
Simplifies operations and provides the ability to manage everything from a single console
Pros and Cons
  • "Our clients value being able to upgrade with one click or a few clicks."
  • "If you're looking for simplification of operations, this is a great solution to implement."
  • "They're getting better with their one-click upgrade. The success factor is now between 85% to 87% with the latest release. They should just continuously improve on that one-click factor and make it more seamless."
  • "They're getting better with their one-click upgrade. The success factor is now between 85% to 87% with the latest release. They should just continuously improve on that one-click factor and make it more seamless."

What is our primary use case?

It is used for consolidation, modernization of infrastructure, and simplification. That's what most customers are looking for with this solution.

I am using its latest release.

What is most valuable?

Our clients value being able to upgrade with one click or a few clicks. 

The ability to manage everything from a single console is one of the key advantages that our clients see. They don't have to worry about how to manage the storage, how to manage the servers, and how to manage the virtualization layer. Everything comes in a single platform. As a result, IT teams are shrinking, and very often, the budgets are no longer for people. They're more for automation.

What needs improvement?

They're getting better with their one-click upgrade. The success factor is now between 85% to 87% with the latest release. They should just continuously improve on that one-click factor and make it more seamless.

For how long have I used the solution?

It has been about a year, but previously, I have worked on the Fujitsu equivalent for many years.

What do I think about the stability of the solution?

It is very reliable.

What do I think about the scalability of the solution?

Scalability is a misunderstood notion in the hyper-converged environment. Very often, people misunderstand what and how things are being scaled within a hyper-converged environment, and this is applicable to every solution out there. So, from a scalability point of view, in terms of the technology itself, it is fairly easy, but in terms of dollars and what it means, very often, people are a little bit surprised about it. If you want to upgrade your storage, you don't necessarily upgrade just one hard drive. If you're in all-flash storage, every node has to be upgraded. There are rules around disk groups and things of that nature, so it becomes a bit of a challenge, and sometimes, it is at a price that customers do not expect. The pricing and how things are evolving over a period of time are very often misunderstood by customers.

How are customer service and support?

I don't deal with them. I am more on the presales and delivery side. I'm sure there are challenges around that, but I'm not aware of any concerns at this point.

How was the initial setup?

It is very straightforward.

What's my experience with pricing, setup cost, and licensing?

It varies. It could be $100,000 at the smaller end and millions and millions of dollars at the higher end. 

What other advice do I have?

It is a very reliable and simplified solution. If you're looking for simplification of operations, this is a great solution to implement.

I would rate it an eight out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1253394 - PeerSpot reviewer
Solutions Architect at a tech services company with 1,001-5,000 employees
Real User
Jan 7, 2022
It's a simple, decent solution for customers with a small footprint
Pros and Cons
  • "It's somewhat hard to speak about specific features, but I like VxRail's simplicity and ease of use. It's a decent solution for customers with a small footprint. If you're operating a big data center, it's not easy to position VxRail or HCI solutions, but when you have a small customer managing many different components, it's easier to work only with one solution."
  • "I like VxRail's simplicity and ease of use."
  • "If VxRail could also offer file services in addition to virtualization, that would be nice because sometimes people want to complement their environment with file services, and you don't have that in VxRail."
  • "VxRail is not an easy tool for selling big projects or a lot of services."

What is most valuable?

It's somewhat hard to speak about specific features, but I like VxRail's simplicity and ease of use. It's a decent solution for customers with a small footprint. If you're operating a big data center, it's not easy to position VxRail or HCI solutions, but when you have a small customer managing many different components, it's easier to work only with one solution.

What needs improvement?

If VxRail could also offer file services in addition to virtualization, that would be nice because sometimes people want to complement their environment with file services, and you don't have that in VxRail.

For how long have I used the solution?

I've been working with VxRail for several years.

What do I think about the stability of the solution?

VxRail is stable.

What do I think about the scalability of the solution?

VxRail is not an easy tool for selling big projects or a lot of services.

Which solution did I use previously and why did I switch?

VxRail is comparable to vSAN, which is the same product but more integrated. 
Nutanix offers more services, and it can behave as object storage, file server storage, or Sun storage, whereas VxRail is more of a virtualization solution. Also, Nutanix can work independently of VMware. That's an advantage for some customers because VMware is costly, so it increases your budget if you go with VMware and VCF. However, I can't say which is better for HCI. If something works with VMware, it works on VxRail. It's in the scope of VMware, so I don't see any restrictions.

How was the initial setup?

Setting up VxRail is straightforward. 

What other advice do I have?

I rate VxRail eight out of 10. I'm very satisfied with the product. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Cyber Security Analyst at Petrotrade
Real User
Top 5
Jan 5, 2022
Great deduplication with data conversion capabilities and very user-friendly
Pros and Cons
  • "The initial setup is simple."
  • "The solution is like a rock."
  • "We'd like to see more automation capabilities in the future."
  • "We'd like integration with Avamar."

What is most valuable?

The data conversion capabilities are very good.

Deduplication is excellent.

The initial setup is simple.

What needs improvement?

As of right now, I cannot think of any improvements, as it has been working very well.

It might help if there was more confidentiality between VxRail and the Data Domain for Backup. There are several issues with backup solutions. We'd like integration with Avamar.

We'd like to see more automation capabilities in the future. 

For how long have I used the solution?

I've been using the solution for about one year.

What do I think about the stability of the solution?

The solution is like a rock. It's extremely stable. We've had no issues. It doesn't crash or freeze. There are no bugs or glitches. 

What do I think about the scalability of the solution?

We haven't tested the scalability and therefore I cannot comment on its capabilities. 

Currently, we have more than 1,000 users on the solution. They are basically working with the database.

Next year, we have plans to increase usage. e plan on getting more customers and therefore will need to bill for more storage. 

How are customer service and support?

For any phase-one issues, I would first go to the integrator. I can escalate straight to the vendor if I need to. So far, our experience with the integrator has been very good. We have no complaints. 

How was the initial setup?

We didn't have any issues with the initial setup. It was very straightforward and not overly complex. 

Our contract partner handles any maintenance tasks. 

What about the implementation team?

An integrator assisted us with the initial implementation process. They were very professional and the experience overall was positive. 

What's my experience with pricing, setup cost, and licensing?

I can't speak to the licensing aspects of the solution. It's basically just a one-time purchase. 

Which other solutions did I evaluate?

There are very many competitors between the hyper-converged solutions, such as Nutanix and Dell, and so on. We also looked at VMware options. However, we are wanted to go with something that was more stable and we're generally attracted to Dell. 

What other advice do I have?

We're just a customer and an end-user.

It's a very stable system. It's very easy to use. You just need one desktop for control over all the items of the system. As of now, it's been problem-free.

I would rate the solution at a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
EUC Consultant
Real User
Dec 14, 2021
It's a simple, efficient solution, but upgrades take too long
Pros and Cons
  • "VxRail is a simple, efficient solution. It's easy to upgrade and scale the solution. If we increase our user base, we can easily scale it out. We have several thousand using it now."
  • "VxRail is a simple, efficient solution; it's easy to upgrade and scale the solution, and if we increase our user base, we can easily scale it out."
  • "When we have a vulnerability or we need to upgrade VxRail, it takes a long time. It takes eight hours each time we upgrade."
  • "When we have a vulnerability or we need to upgrade VxRail, it takes a long time. It takes eight hours each time we upgrade."

What is most valuable?

VxRail is a simple, efficient solution. It's easy to upgrade and scale the solution. If we increase our user base, we can easily scale it out. We have several thousand using it now. 

What needs improvement?

When we have a vulnerability or we need to upgrade VxRail, it takes a long time. It takes eight hours each time we upgrade. 

For how long have I used the solution?

I've been using VxRail for six or seven years.

What do I think about the stability of the solution?

VxRail is stable. However, it's not a central solution, so we can lose some information, logs, and data when we remove a node. The efficiencies must be improved. For example, in Nutanix, when you move or remove a node, you get any errors or warnings, and you can work as well. But removing nodes in VxRail could cause some issues. You have to put the node in maintenance mode then reboot the rest.

How are customer service and support?

I haven't used Dell EMC support. My colleagues made a ticket with Dell EMC one year ago, but it's a strong solution. When we have an issue, it's usually not a problem with the hardware solution or the infrastructure. We more often have issues with the system close to the baseline solution, like the VMware app or Zoom. When we have trouble with those solutions, we make a support ticket with VMware support, etc., not Dell support.

How was the initial setup?

You don't have to be an expert to install VxRail. To install the node, you just follow the steps from Dell EMC, and you can install the solution in one sitting. It only takes one person to install. We have 30 engineers on my team, but only three are responsible for maintaining VxRail. 

What's my experience with pricing, setup cost, and licensing?

We have a three-year subscription.

What other advice do I have?

I rate VxRail seven out of 10. Maybe when they put out the new version, I'll rate it eight. I would recommend it to others. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1724973 - PeerSpot reviewer
Station Manager at a tech services company with 51-200 employees
Real User
Dec 8, 2021
Deployment is simple because everything is already built into the finished product
Pros and Cons
  • "Depending on your architecture type, it's simple to manage and implement VxRail compared to other solutions. That's why most of our customers use it."
  • "Depending on your architecture type, it's simple to manage and implement VxRail compared to other solutions."
  • "Sometimes during implementation, you can some scripting errors. And there are some issues when we update the version. There are some issues like the version will not get updated or stable at some time. Dell needs to resolve these problems, we don't waste time fixing them."
  • "Sometimes during implementation, you can some scripting errors. And there are some issues when we update the version."

What is our primary use case?

We mostly provide VxRail for companies that need to integrate different solutions. It's an embedded solution with storage, computing, and networking parts. Most customers use it because for integration. Our clients are mostly government agencies, educational companies, and enterprise labor.

How has it helped my organization?

Depending on your architecture type, it's simple to manage and implement VxRail compared to other solutions. That's why most of our customers use it. 

What is most valuable?

The most valuable aspect of VxRail is its management capability, especially during deployment. It has so many built-in features. 

What needs improvement?

Sometimes during implementation, you can some scripting errors. And there are some issues when we update the version. There are some issues like the version will not get updated or stable at some time. Dell needs to resolve these problems, we don't waste time fixing them. 

For how long have I used the solution?

We've been actively implementing VxRail solutions for different projects at various companies for two years, and we've worked with several series of VxRail solutions.

What do I think about the stability of the solution?

VxRail is very stable, and you can upgrade it as needed. It will prompt you to update if there are any updates available.  

What do I think about the scalability of the solution?

VxRail is scalable. You can add up to 64 nodes in a single cluster. Anytime you need to scale up or scale out, you can add hard disks on the node or you can add the node itself to the cluster. The scale depends on the customer's requirements. They put out a bid proposal and based on that, we propose the solution they need. It's VxRail most of the time. We first visit their site and look at the solutions in their existing environment. Then based on that, we provide the best solution, which is usually VxRail.

How are customer service and support?

Dell support is proactive. I'm happy with their support. They're active and supportive.

Which solution did I use previously and why did I switch?

In addition to this hyperconverged solution, we have implemented CI Converged solutions, which is a Dell EMC product. However, we recommend the HCI solution for most companies.

How was the initial setup?

Deployment is simple because everything is already built into the finished product. Implementation will not take as long as other products. The management is also straightforward. It has its own support that integrates directly through the network with the vendor. The vendors can automatically log into the system and support the customer. This and other features make VxRail more accessible to our customers.

I've deployed it so many times, including the mounting, nodes, cabling, visualizing, and configuring everything until it gets into production. The full deployment takes a day at most. The maintenance can either be physical or software maintenance. If there are any issues with the physical part, we do the RME process to get the hardware directly from the vendor. If there is a software issue, it's usually an issue we've seen before, so we can troubleshoot it ourselves. If there are any issues we can't resolve, we create a support ticket for the vendors to log into the system and do the maintenance directly.

What other advice do I have?

I rate VxRail eight out of 10. It's a good solution compared to the three-tier architecture, especially for companies that need educational sector services for VDI solutions. It's better to base this on Dell EMC. In the computer, this three-tier architecture is like a docking sensor in your box solutions to use, implement, and manage. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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