Cloud Architect at a tech services company with 11-50 employees
Easy installation and simple management
What is most valuable?
Easy installation
Simple management
Simplified backup verification
Simplified restore operation
Excellent Instant recovery engine
What needs improvement?
Snapshot-based
no vCloud Director integration
very incomplete knowledge base
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PhD Research Student at ACT international
Used to back up our more than 100 virtual machines
Pros and Cons
- "The most valuable feature of the solution is its backup feature."
- "Veeam Data Platform should improve its air gap backup features."
What is our primary use case?
We use the solution to back up our more than 100 virtual machines.
What is most valuable?
The most valuable feature of the solution is its backup feature.
What needs improvement?
Veeam Data Platform should improve its air gap backup features.
For how long have I used the solution?
I have been using Veeam Data Platform for four to five years.
What do I think about the stability of the solution?
I rate the solution a nine out of ten for stability.
What do I think about the scalability of the solution?
Around five engineers are using the solution in our organization.
I rate the solution’s scalability ten out of ten.
How was the initial setup?
The solution’s initial setup is very easy.
What about the implementation team?
The solution’s installation was very fast.
What's my experience with pricing, setup cost, and licensing?
Veeam Data Platform has very good pricing.
On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a nine out of ten.
What other advice do I have?
I work with the updated version of the solution. I would recommend Veeam Data Platform to other users.
Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Veeam Data Platform
August 2025

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IT consaltant at a tech services company with 11-50 employees
The solution has excellent reporting but needs to invest in AI and ML features to counter ransomware
Pros and Cons
- "Veeam One is easy to use. You don't need to get very technical or specific class training. Anyone can start using it."
- "Veeam One has its ransomware monitoring, but it's based on static parameters."
What is our primary use case?
My clients use Veeam One for monitoring. Veeam One offers backups and VM monitoring.
What is most valuable?
Veeam One is easy to use. You don't need to get very technical or specific class training. Anyone can start using it.
In my customer's feedback, one thing they liked a lot was the reporting. There is a reporting tool from Veeam One. My customers use reports and can generate reports based on anything they want. They can then compile the report and use them for multiple purposes. My customers use the reports for auditing and reporting, such as quarterly reports.
What needs improvement?
Veeam One has its ransomware monitoring, but it's based on static parameters. Maybe they can put in AI or ML to get an understanding of our customer's environment, so we don't need to manually tweak the static parameters to meet the customer's environment.
For how long have I used the solution?
I have about two years of experience with Veeam One, but my company deployed it three or four years ago.
What do I think about the stability of the solution?
I rate Veeam One's stability an eight out of ten. I don't hear any issues from my customers.
What do I think about the scalability of the solution?
I rate Veeam One's scalability a seven out of ten. The solution has some limitations with scaling, so we need to put in some workarounds to scale it. However, the solution is still scalable.
In Malaysia, we have SMB and even enterprise customers. We have two banking customers using Veeam One.
How are customer service and support?
Veeam One has different support centers around the region because of the time zone. In Malaysia, the morning support will be in Australia. After three o'clock in Malaysia, Australia's shift ends, and if we need to continue to work on a case, we need to get the support team to transfer the case to another team, and it takes time to do the handover. That process could be faster.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
Before Veeam One, I tried Veritas. In Veritas, if we want to monitor the virtual infrastructure, that is a separate license. Veeam One is very straightforward because it's called the virtual machine. If you have 100 virtual machines, you have to get 100 licenses. Veritas needs a capped speed license, which means I need to understand the customer's environment around the capped speed they use for the virtual machines. The license structure is complex for Veritas. And it is difficult to forecast the capped speed for the next few years of growth.
How was the initial setup?
The initial setup is really simple.
What's my experience with pricing, setup cost, and licensing?
Veeam One's cost is cheaper. I rate its pricing a seven or an eight out of ten. The price is pretty cheap for our market. It's a really good price for the quality of the product.
Which other solutions did I evaluate?
Most clients don't want to use vRealize Operations since it is expensive.
What other advice do I have?
I rate Veeam One a seven out of ten. There are some improvements, but for the price point and features, I think that Veeam One is a great product.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Technical Manager at GRUPO LOGON, S.A. DE C.V.
Helps us understand the infrastructure more by sharing performance insights
Pros and Cons
- "The solution's customer service is good."
- "Its reporting feature could be better."
What is most valuable?
The solution helps us understand the infrastructure more and gives insights to develop further business plans.
What needs improvement?
The solution's reporting feature could be better. They should provide more insightful reports.
How are customer service and support?
The solution's customer service is good.
How would you rate customer service and support?
Positive
What other advice do I have?
I rate the solution as an eight. It is good but not an essential product.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Software Technology Specialist at a tech services company with 201-500 employees
Highly configurable, good interface, and simple implmentation
Pros and Cons
- "Veeam Backup Replication's most valuable features are the ease of use and the interface is very configurable for the users. It's a very familiar solution in Algeria."
- "The documentation and communication could be better in Veeam Backup Replication."
What is our primary use case?
Veeam Backup Replication can be deployed on the cloud and on-premise. We choose the best option based on many factors, such as the environment complexity and maturity of the customer.
We use Veeam Backup Replication as a backup and recovery solution.
What is most valuable?
Veeam Backup Replication's most valuable features are the ease of use and the interface is very configurable for the users. It's a very familiar solution in Algeria.
What needs improvement?
The documentation and communication could be better in Veeam Backup Replication.
For how long have I used the solution?
I have been using Veeam Backup & Replication for approximately 15 years.
What do I think about the scalability of the solution?
We have approximately 50 customers using this solution.
How are customer service and support?
The technical support from Veeam is very good.
Which solution did I use previously and why did I switch?
Most of my customers previously used Veritas backup solutions.
How was the initial setup?
The solution is very easy to implement.
What other advice do I have?
We discovered Veeam Backup Replication with our presales people in our company. We did a POC at our office which is mandatory by our technical director when we discover a new solution. We go to the customer and discuss with them the difference and benefit of Veritas Backup Exec and Veeam and which can best suit their environment. Additionally, we show them the difference between using Veritas Backup Exec and the Veeam Backup Replication.
Veeam needs to work on their marketing for their solutions.
I would recommend this solution to others.
I rate Veeam Backup Replication a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer.
Directeur Technique Infastructure at a tech services company with 10,001+ employees
Expandable and a well-respected solution that has a lot of technical expertise available in the market
Pros and Cons
- "It is a global major solution for quite a lot of people."
- "The initial setup can get complex."
What is our primary use case?
We primarily use the solution for backup replication - mostly for Office 365 Backup and sometimes as a cloud backup.
What is most valuable?
It is a global major solution for quite a lot of people. That makes it easy to find somebody who knows how to work with Veeam Backup.
The scalability is good.
What needs improvement?
The solution needs to have the capacity to address more legacy workloads. For example, things like integration with tapes.
The initial setup can get complex.
For how long have I used the solution?
We've been working with the solution for a while.
What do I think about the scalability of the solution?
The solution can scale. It's a solution that is enabled me to 500 VMs.
How was the initial setup?
The initial setup can be complex.
Some environments can become really complex and big environments are often difficult.
For a small environment, deployment can be four days, including what must be done to achieve a real project. For a big environment, it depends, but it can be much longer.
Which other solutions did I evaluate?
We were evaluating Spectrum Protect Plus, but we are not really using it and we are not selling it.
What other advice do I have?
I'm a reseller.
We are always working with the latest upgrade.
I'd advise users to feel free to do a proof of concept to verify that it covers every use case that they need at least.
I'd rate the solution at an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Corporate Solutions Engineer at compulab
User friendly backup & replication solution suitable to be used for basic or advanced backups
Pros and Cons
- "The backup and replication features of this solution are most valuable."
- "I would prefer it if the backup console did not require use of a specified program but rather that it could be opened from any website."
What is our primary use case?
Our clients that use this solution are companies that requires basic to advanced backup solutions, including their own hardware.
What is most valuable?
The backup and replication features of this solution are most valuable.
What needs improvement?
I would prefer it if the backup console did not require use of a specified program, but rather that it could be opened from any website.
For how long have I used the solution?
We have been a partner of Veeam for five years.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
This is a scalable solution.
How are customer service and support?
We don't use the Veeam support service regularly.
How was the initial setup?
The initial setup is straightforward.
What other advice do I have?
This solution is very user-friendly. The first time you use it, you can download the trial, so you don't need to pay for it to test it.
I would rate this solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
System Engineer at a tech services company with 51-200 employees
Priced well, reliable, but complicated to use
Pros and Cons
- "Veeam Backup Replication is stable I have not had any problems."
- "Veeam Backup Replication is a bit difficult to use. If you have used other solutions such as Commvault, you will find it is much easier to use. Veeam Backup Replication does backups in a different way that is not as simple as other solutions. Doing backups of SQL Servers is much easier in Commvault. However, the difficulty could be the lack of experience I have had with Veeam Backup Replication."
What is our primary use case?
We use Veeam Backup Replication for on-site data backups.
What needs improvement?
Veeam Backup Replication is a bit difficult to use. If you have used other solutions such as Commvault, you will find it is much easier to use. Veeam Backup Replication does backups in a different way that is not as simple as other solutions. Doing backups of SQL Servers is much easier in Commvault. However, the difficulty could be the lack of experience I have had with Veeam Backup Replication.
For how long have I used the solution?
I have been using Veeam Backup Replication for approximately one year.
What do I think about the stability of the solution?
Veeam Backup Replication is stable I have not had any problems.
Which solution did I use previously and why did I switch?
I have used Commvault previously and I liked it better than Veeam Backup Replication. I am only using Veeam Backup Replication because my client already was using it in their environment.
Commvault is not intuitive in the beginning, especially the older versions with all the management tools.
What's my experience with pricing, setup cost, and licensing?
The price of Veeam Backup Replication is reasonable.
What other advice do I have?
I rate Veeam Backup Replication a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer.

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Updated: August 2025
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