We replicate data between servers on our site and we back up to external media, which we take offsite.
IT Infrastructure Manager at a paper AND forest products with 501-1,000 employees
I can really trust the virtual machine backup
What is our primary use case?
How has it helped my organization?
It really helps secure our data.
What is most valuable?
It does a pretty good job of what we ask it to. What I find most valuable is probably the virtual machine backup. I can really trust those copies.
What needs improvement?
Their licensing model could use some improvement. In the version we're using, they license per core and up to six cores, so you can't use the one for small business anymore. You have to upgrade to the enterprise carry-on, it's a bit ridiculous.
I'd like to see more flexible licensing or to be consumed as a service.
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For how long have I used the solution?
I've been using this solution for five years now.
What do I think about the stability of the solution?
It's very stable.
What do I think about the scalability of the solution?
It is very scalable. Just my only issue is from a licensing perspective. If you want to add more servers, they push you up into a much more expensive licensing tier. Technically it's very scalable; financially, it's not that scalable.
How are customer service and support?
The product is so good that I haven't had to call support.
What was our ROI?
In the global scheme of things, it's pretty inexpensive software as far as what we spend per year. If you factor in hardware and all sorts of other things, it's probably a good value for your money.
What's my experience with pricing, setup cost, and licensing?
There are no additional costs other than the standard licensing fee per year. It's pretty straightforward.
What other advice do I have?
i give this solution a nine out of ten. I think it's a good product for small to medium businesses. It serves our needs. Unless your needs are very particular, it probably covers most use cases.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

IT Services Manager at a tech services company with 51-200 employees
Leader in the industry, a lot of value for the money
Pros and Cons
- "The technical support is excellent. It's one of the best I've met so far."
- "The product could be improved if they wrote more PowerShell scripts for controlling Veeam."
What is our primary use case?
Our use case is for doing backup for virtual machines, only for VMware virtual machines.
What is most valuable?
The most valuable features are the backup, replication application, and the virtual lab.
What needs improvement?
There are some PowerShell scripts for Veeam, but the product could be improved if they wrote more PowerShell scripts for controlling Veeam.
For how long have I used the solution?
I've been using the solution for five years.
What do I think about the stability of the solution?
The solution is very stable, compared to other products. It's very stable and reliable.
What do I think about the scalability of the solution?
Veeam is very scalable; it's suitable for all sizes of companies.
How are customer service and support?
The technical support is excellent. It's one of the best I've met so far.
How was the initial setup?
The initial setup was very simple. Deployment takes one day.
What about the implementation team?
I did the setup myself. We are a system integrator company and we do implementation of Veeam for customers. We have a great experience with Veeam, so it was not a problem for us.
What's my experience with pricing, setup cost, and licensing?
Licensing is very straightforward. Pricing is not the cheapest, but you get a lot of value for your money.
Which other solutions did I evaluate?
The main difference when comparing this solution to competitors is that Veeam is a company which has a single product, Veeam Backup Replication. Other companies have many products and Veeam can focus on a single product; this is their main advantage. They are pioneers in their domain. They are the leaders.
What other advice do I have?
If you buy Veeam, you have to buy maintenance; if you don't buy maintenance, you cannot do updates, but it's recommended to have maintenance.
If you want to have a small and cheap system, that is not Veeam; but if you want performance, reliability, support, then this solution is best for that.
If you are looking into implementing Veeam Backup, you have to first do anassessment, then make a good plan, and do a pilot to check all the features and to compare the features with your expectations.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Veeam Data Platform
May 2025

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Technical Service Engineer at a tech services company with 501-1,000 employees
Offers instant recovery
Pros and Cons
- "The most valuable feature is the instant recovery."
- "They need to focus more on cloud backup."
What is our primary use case?
My primary use of the solution is for virtual machines backup and physical servers backup.
How has it helped my organization?
The solution has improved our organization because it's very fast in backup recovery. In case of emergency, the instant recovery is very fast, and that's made everything better.
What is most valuable?
The most valuable feature is the instant recovery.
What needs improvement?
Physical servers backup should be improved in the product.
An additional feature I'd like to see would be more cloud solutions. They need to focus more on cloud backup.
For how long have I used the solution?
I've been using the solution for ten years.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
The technical support is very good.
Which solution did I use previously and why did I switch?
I switched to this solution because it is more for virtual machines.
How was the initial setup?
The initial setup was straightforward, and only takes half an hour.
What about the implementation team?
I did the implementation myself. To implement, you have to prepare servers, prepare storage, and prepare virtual machines.
What other advice do I have?
It's very good solution. Very stable, very scalable, very fast.
I would rate it a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CTO at VIRTUO NTSH
Easy to set up, easy to use, and reliable
Pros and Cons
- "The product is very straightforward and very easy to use from the client-side."
- "It's not that easy to use from the management side."
What is our primary use case?
The clients are using the solution for backup and restore and also for replication. The new model also has the management of virtual servers.
What is most valuable?
It's one of the most stable offerings.
The product is very straightforward and very easy to use from the client-side.
The solution is scalable.
The initial setup is very straightforward.
What needs improvement?
It's not that easy to use from the management side.
The solution needs to improve its traditional backups. They back up data as others do at the moment - however, it's not as good. Also, restoring is very fast, however, they need some improvement in deduplication.
It's more the management in the level of replication. There needs to be a much higher level of replication. Right now, it's a basic replication in the secondary site. The recovery needs to be much faster as recovery is very important. The fastest recovery is from Rubrik.
Rubrik is the fastest recovery backup solution, and Cohesity is the same as it depends on the hardware which they have.
Veeam should come with the hardware as others, like Cohesity, come with the hardware.
For how long have I used the solution?
We've been using the solution for five years. It's been a while.
What do I think about the stability of the solution?
The product is very stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable and the performance is good.
What do I think about the scalability of the solution?
You can scale it easily. Every time you need to buy a new license, you just add more licenses, and that's it.
At the moment, all of our customers are using Veeam. We have more than 20 customers.
How are customer service and support?
We don't use technical support very much, however, my sense is they're okay. I cannot say something more precise, as we didn't really use it.
How was the initial setup?
The initial setup is pretty straightforward. It's not complex or difficult. The deployment process takes about an hour or so.
To set up and deploy the solution, you only need a maximum of two people - one consultant and one assistant.
What was our ROI?
I didn't study ROI. Return of investment has to do with disaster recovery. This is one of the best solutions, Veeam, to retrieve machines if a disaster happens. If one site goes, and you have replication with Veeam, your company can continue on without loss.
What's my experience with pricing, setup cost, and licensing?
The customer needs to pay for Veeam. They need to pay a license per virtual machine, and the cost depends on how many virtual machines they want to back up.
Which other solutions did I evaluate?
We also are a partner of Cohesity, and we've evaluated the two. The main difference is Cohesity comes with hardware.
The license is based on the capacity of the space where the backup stays, and also is very straightforward, much like Veeam. They are straightforward, and it's very, very, very powerful, however, you really depend on the hardware. This is a different way of licensing.
Veeam is very straightforward, however, licensing is for virtual machines, how many you have. That means sometimes in the environment if you have lots of machines, virtual machines, it is better to use Cohesity as you can add as many virtual machines as you want and the license is always based on the capacity of the hardware where it stays.
What other advice do I have?
We are resellers. We are gold partners with Veeam.
We sell only the latest version of the solution.
I recommend both Veeam and Cohesity, however, depends on how your environment is.
I'd rate the product at a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director at a tech services company with 201-500 employees
The incremental backup feature and the stability are perfect
Pros and Cons
- "One of the most valuable features is the incremental backup. It is, of course, perfect because you have a lot of restore points, but you don't need all the space. The stability is also perfect."
- "The only improvement I could think of is it could be cheaper—cheaper is always good. Sometimes the product is just finished. Cheaper is always nice for the customer, but the company needs to benefit so that they can keep maintaining the product. New Windows versions, etc., always take some work. At the moment, I wouldn't switch to another solution because of the money."
What is our primary use case?
Veeam Backup & Replication is useful for disaster recovery. Apart from that, it happens now and again that you make a mistake somewhere, and you have to go back to a previous state of a machine.
I work with both on-premise and a mixed environment.
What is most valuable?
One of the most valuable features is the incremental backup. It is, of course, perfect because you have a lot of restore points, but you don't need all the space. The stability is also perfect.
What needs improvement?
The only improvement I could think of is it could be cheaper—cheaper is always good. Sometimes the product is just finished. Cheaper is always nice for the customer, but the company needs to benefit so that they can keep maintaining the product. New Windows versions, etc., always take some work. At the moment, I wouldn't switch to another solution because of the money.
For how long have I used the solution?
I have been using this solution for about four years now.
What do I think about the stability of the solution?
The stability is perfect.
What do I think about the scalability of the solution?
I've never had a problem with scalability. I've got very big environments, but the biggest problem with Backup could be that you need a lot of space and you don't have that with Veeam.
How are customer service and support?
We have contacted technical support a few times and they reacted fine.
Which solution did I use previously and why did I switch?
We switched to Veeam a long time ago because it just works better. We get more consistent backups of our backup software. The previous backups gave us problems and Veeam just doesn't—it just works.
How was the initial setup?
The initial setup is really easy. I don't remember the timeframe because it was too long ago, but with a new product, you always have to do a bit of reading. If I were to implement Veeam in a new network, I would guess I'd be done in the morning, no more than that.
There are two or three people in our organization using this solution. As far as a technical team, you need to be aware of the systems youʻre backing up. If you're backing up SQL service or exchange service, then you need to know about your SQL server, but basic Windows knowledge and knowledge of the applications youʻre backing up are all you need to know.
What about the implementation team?
With this one, we had one side set up by an integrator and the other, I did myself. If you are going to implement it, do a bit of reading yourself or let somebody who knows what they're doing do it for you, or do it together.
What other advice do I have?
I rate Veeam Backup & Replication a nine and a half out of ten. I absolutely recommend Veeam Backup & Replication. I have been looking at a competitor lately and they seem to do the same thing as the vendors, however they were a lot cheaper, but we just couldn't get it to work.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Senior Storage Engineer at a tech services company with 11-50 employees
Frequent feature updates and effective virtual machine backups
Pros and Cons
- "The most valuable features are the backup and restoration of our VMs. Additionally, they add features regularly."
What is our primary use case?
We use Veeam Backup Replication for our VMware 6.5 and vSphere VMware 6.5 solutions.
What is most valuable?
The most valuable features are the backup and restoration of our VMs. Additionally, they add features regularly.
For how long have I used the solution?
I have been using Veeam Backup Replication for approximately
What's my experience with pricing, setup cost, and licensing?
The pricing of the solution could be reduced.
What other advice do I have?
I sometimes attend Veeam's annual meetings when they have them. Because of COVID, I didn't attend one or two of them, but Veeam seems to be very proactive in adding features.
I rate Veeam Backup Replication a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Systems Engineer at a maritime company with 501-1,000 employees
Straightforward installation, quick support, and effective replication
Pros and Cons
- "The replication is the most valuable feature for us."
- "The initial setup of Veeam Backup Replication is straightforward. The process took approximately two days. The setup could be streamlined to take less time."
What is our primary use case?
We are using Veeam Backup Replication only to replicate things from one server to another. We are in the testing phase, not in production. We are only using a small part of the solution.
What is most valuable?
The replication is the most valuable feature for us.
For how long have I used the solution?
I have been using Veeam Backup Replication for approximately three years.
What do I think about the stability of the solution?
The stability of the solution is perfect.
How are customer service and support?
The technical support is very good. The one or two times that we needed something from technical support, they answered quickly and right to the point.
How was the initial setup?
The initial setup of Veeam Backup Replication is straightforward. The process took approximately two days. The setup could be streamlined to take less time.
What about the implementation team?
We did the implementation ourselves.
What's my experience with pricing, setup cost, and licensing?
The license cost is per socket, per processor. We can have one license with two processors and we can cover everything inside of the test environment that we have.
Which other solutions did I evaluate?
We wanted the best software in the market and the best software for what we needed is Veeam Backup Replication. We did not compare other solutions, we only selected the best-reviewed solution.
What other advice do I have?
This solution is perfect for replication.
I rate Veeam Backup Replication a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Service Engineer at a performing arts with 201-500 employees
Once you get it set up, everything is smooth and the recovery is very good
Pros and Cons
- "Once you get it set up, everything is smooth, and the recovery is excellent."
- "Veeam doesn't have the reporting part quite right. Its data visualization isn't as slick as other solutions like Veritas. For example, in Veritas, you can see a calendar that shows you which days are backed up. Veeam lacks features like that."
What needs improvement?
Veeam doesn't have the reporting part quite right. Its data visualization isn't as slick as other solutions like Veritas. For example, in Veritas, you can see a calendar that shows you which days are backed up. Veeam lacks features like that.
For how long have I used the solution?
I've only been using Veeam for a couple of months.
What do I think about the scalability of the solution?
I'm a new client, we only use Veeam on three servers, so I'm not sure how scalable it is, but Veeam claims it's scalable. It's usually deployed in medium-sized enterprises.
How was the initial setup?
Veeam's installation was hectic. It was tough in the beginning, and the installation process took us a lot longer than we expected. It requires several other applications and has lots of dependencies.
What's my experience with pricing, setup cost, and licensing?
Veeam is in the same price range as Veritas and similar solutions in that segment.
What other advice do I have?
I rate Veeam eight out of 10. Once you get it set up, everything is smooth, and the recovery is excellent.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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