Its portability and being able to back up between different platforms are the most valuable features.
Senior Infrastructure Lead at a computer software company with 51-200 employees
Good portability, good scalability, and easy to set up
Pros and Cons
- "Its portability and being able to back up between different platforms are the most valuable features."
- "There is always some room for improvement, especially with some of the different technologies such as DB2. Commvault has a DB2 agent, but Veeam still doesn't have it. We have to use the universal one for it."
What is most valuable?
What needs improvement?
There is always some room for improvement, especially with some of the different technologies such as DB2. Commvault has a DB2 agent, but Veeam still doesn't have it. We have to use the universal one for it.
Although this is not really something that comes too much from the Veeam side, there could be more integration with the storage for snapshots. I know that some products that we use would need it, but I think that also comes more from the storage suppliers.
For how long have I used the solution?
I have been using it for about 10 years.
What do I think about the stability of the solution?
It is stable.
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What do I think about the scalability of the solution?
It is very good at scalability.
How are customer service and support?
Their support was very good when I needed support back in South Africa.
Which solution did I use previously and why did I switch?
We currently are on Commvault, and we're also on Veeam, but we are busy putting forward a design to migrate from Commvault to Veeam for our company.
How was the initial setup?
Its initial setup is easy.
What other advice do I have?
I would rate it a nine out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer: partner

Backup & Recovery Section Head at a retailer with 1,001-5,000 employees
Limited integration, but it's affordable and setup is easy
Pros and Cons
- "Setting up Veeam is easy, and it's portable, too."
- "Veeam's biggest limitation is the lack of integration. I can't use the tool because there is no integration between the tool and the environment."
What is our primary use case?
We just are using it for backup and replication. Only two people at my company are working with it now because it is only a backup area. All the other products in my environment are not integrated with the tool.
What needs improvement?
Veeam's biggest limitation is the lack of integration. I can't use the tool because there is no integration between the tool and the environment. Honestly, we can't use it with the rest of the environment— the hardware and software and so on. It's a huge problem.
We are just using it for backup monitoring.
For how long have I used the solution?
I've only been using Veeam for few months now.
What do I think about the stability of the solution?
Veeam is stable.
What do I think about the scalability of the solution?
Veeam is scalable.
How was the initial setup?
Setting up Veeam is easy, and it's portable, too.
What's my experience with pricing, setup cost, and licensing?
Veeam is somewhat expensive, but it's affordable. For a backup and replication program, it might be expensive.
What other advice do I have?
I would rate Veeam four out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Veeam Data Platform
May 2025

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857,585 professionals have used our research since 2012.
CTO at SoferTech
Easy to use, simple installation, and stable
Pros and Cons
- "The solution is simple to use."
- "The solution could improve by allowing the ability to do monitoring and traffic aggregation in the whole virtual network environment."
What is our primary use case?
We are using Veeam ONE to monitor our environment.
What is most valuable?
The solution is simple to use.
What needs improvement?
The solution could improve by allowing the ability to do monitoring and traffic aggregation in the whole virtual network environment.
For how long have I used the solution?
I have been using this solution for approximately eight years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is highly scalable in the virtual environment.
How are customer service and technical support?
The support team Veeam can be available 24 hours a day seven days a week depending on your license agreement. However, in Veeam ONE the support query availability is not as good as other solutions they offer.
How was the initial setup?
Veeam ONE is straightforward to implement.
What's my experience with pricing, setup cost, and licensing?
If you have Veeam Backup and Replication with the essential license then this solution is free. If you were to purchase Veeam ONE by itself it is priced cheaper than competitors.
What other advice do I have?
I rate Veeam ONE a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Technical Solutions Architect at a computer software company with 51-200 employees
Stable with simplicity a key valuable feature
Pros and Cons
- "Simple and stable."
- "Immutability could be improved."
What is our primary use case?
The primary use case of this product is for disaster recovery and ransomware protection. It's also used for testing development.
What is most valuable?
I like this solution for its simplicity and stability.
What needs improvement?
The solution could be improved with easier immutability.
For how long have I used the solution?
I've been consulting on this solution for eight months.
How was the initial setup?
The initial setup is fairly straightforward. Depending on how the system is deployed, the implementation can take anywhere from one to six hours. We currently have five customers who have deployed Veeam Backup & Replication. We have two engineers who deploy this product.
What other advice do I have?
I recommend this solution and rate it eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Solutions Architect at Net Place
Simple and easy to use and manage
Pros and Cons
- "One of the most valuable features is the simplicity of the solution's administration."
- "While the Veeam Backup Replication tool can mostly back up all the data in the environment, the AIX from IBM backup capabilities nowadays could stand improvement as they are not featured on a single pane of glass."
What is our primary use case?
We are familiar with all the versions. As resellers we can sell any version of the solution.
Our use cases involve Veeam or Hyper V infrastructure. They concern physical servers, Office 365, complete solution specs, a mold self, the Como workloads and Oracle SAP.
What is most valuable?
One of the most valuable features is the simplicity of the solution's administration. I like its rental capabilities, as well as the backup data, replication abilities, in respect of the current Veeam or the backup servers to the Cloud provider. Disaster recovery is also simple and very easy to manage.
What needs improvement?
While the Veeam Backup Replication tool can mostly back up all the data in the environment, the AIX from IBM backup capabilities nowadays could stand improvement as they are not featured on a single pane of glass. A consultation is required for its administration. As such, the integration of AIX would be welcome.
While Veeam Backup & Replication is a complete solution, it would be nice to have the Veeam server on Linux. The availability of the Server Manager only on Windows installation should be addressed.
For how long have I used the solution?
I have been using Veeam Backup & Replication for around two or three years.
What do I think about the stability of the solution?
The solution is stable and allows for ease of use.
What do I think about the scalability of the solution?
The solution is very scalable. Once the license is attended to, there is not much need to concern oneself with new implementations or changes to the installation process. As such the solution is scalable, stable and very friendly to use.
How are customer service and technical support?
I rate the technical support as a ten out of ten. Veeam boasts a wide documentation forum in which most issues can be resolved. When there is a need to engage their support services, we have found them to be straightforward and very quick to resolve the issue.
How was the initial setup?
Taking into account the setups and boss configurations, the deployment takes from two to three days and is very simple to do. With the right partner it can be accomplished pretty quickly and simply.
What about the implementation team?
Deployment and maintenance involves two or three people. It is quite easy.
Which other solutions did I evaluate?
We evaluated ARC server and Capizec. We are a reseller and implementation company, so we handle both of these aspects as concerns the software of many different back up tools, but Veeam lags far behind the competition. The others use WAN and are our first choice.
In comparison with Veeam Backup & Replication, the license form and attendant specs of the competitors make things quite easy.
What other advice do I have?
I truly like the solution. It is easy, fast and reliable when it comes to growth.
While our parent company has the solution on-premises, we also sell it as a service, as we are Veeam partners.
We have a variety of client types and sizes.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
CTO at a tech services company with 501-1,000 employees
Top-notch replication and reporting
Pros and Cons
- "The replication feature has proven to be the most valuable feature for us."
- "Sometimes Veeam is not that effective when it comes to legacy environments."
What is our primary use case?
We use Veeam to back up our customer's processes. We use it to save and store data and to replicate it from one site to another for data replication and disaster recovery.
In total, about 30 employees use this solution.
What is most valuable?
The replication feature has proven to be the most valuable feature for us.
The backup feature is good, but the replication as a technology at the time we chose Veeam was really effective.
Also, this solution is extremely user-friendly. They recently added a new reporting feature which has been really good.
What needs improvement?
Overall, it's a great technology; it's a great product. But Veeam has always been dedicated to the virtual environment — mostly the Intel virtual environment. In our market, the Italian market, there are many companies that have legacy environments that need to be backed up, and sometimes Veeam is not that effective when it comes to legacy environments.
What do I think about the stability of the solution?
Veeam Backup & Replication is very stable and reliable.
What do I think about the scalability of the solution?
We installed it on-prem according to our customer's specifications. I would say it's a good product with fine scalability. I've never tried it in a very large environment, so I can't speak for large enterprises; however, I do know that some large companies use it.
How are customer service and technical support?
The customer service is good and reliable.
How was the initial setup?
The initial setup was very easy.
What's my experience with pricing, setup cost, and licensing?
We resell perpetual licenses. We sell monthly licenses, too. Although the pricing could always be better, I'd say it's fair — it's not overpriced.
What other advice do I have?
Veeam Backup & Replication is a great product for a virtual environment — it's really effective.
From a technical point of view, it's very effective — I think they're doing great. Year after year, they announce many new features; they are definitely keeping up to date with the times. Many of their competitors have also released some sort of hardware as a repository together with their software. Still, I think that Veeam will stay software-only, which is fine. I think they're doing good.
Overall, on a scale from one to ten, I would give Veeam Backup & Replication a rating of eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
System Administrator at a tech services company with 11-50 employees
Easy to set up with good features but file copy jobs result in errors
Pros and Cons
- "The initial setup was very easy."
- "I only ever found one error. It was when we were doing a file copy job. After using it for ten minutes, it would slow down and cause a bottleneck error."
What is our primary use case?
We primarily used the solution for backups and replication.
What is most valuable?
For the most part, all of the features are very good.
The initial setup was very easy.
What needs improvement?
I only ever found one error. It was when we were doing a file copy job. After using it for ten minutes, it would slow down and cause a bottleneck error.
It would be ideal if the product can reduce the number of errors we received.
For how long have I used the solution?
I had been using the solution for about six months or so. It hadn't been that long.
What do I think about the stability of the solution?
We do seem to get many errors, especially during file copies.
What do I think about the scalability of the solution?
Not too many people are using the solution. It was basically just myself and my colleague, and we were using it in order to evaluate it. It hasn't been used widely yet.
How are customer service and technical support?
I've never used technical support. I cannot speak to how helpful or responsive they are, having never spoken with them directly. I wouldn't be able to evaluate their services.
Which solution did I use previously and why did I switch?
Before working with this solution, I did not use any other similar products. In the past, I simply used a bit of HP products for certain tasks.
How was the initial setup?
The initial setup is not complex or too complicated. It's very easy and quite straightforward. A company shouldn't have any issues with the process.
What's my experience with pricing, setup cost, and licensing?
There is only one license that you can purchase. My colleague was handling the licensing details. I was looking at it more from a technical perspective and therefore can't speak to the pricing or licensing agreements that are possible.
Which other solutions did I evaluate?
We were basically evaluating Veritas and Veeam. We've just been evaluating both of them.
What other advice do I have?
I used the solution at my previous company. Currently, our organization is considering Veeam and Veritas and we are evaluating both to see which would be best for our company.
I would advise other users to not do file copy jobs from Veeam. It's best to just use it for replication purposes.
I'd rate the solution at a seven out of ten overall.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Syastems & Storage Administrator at a financial services firm with 1,001-5,000 employees
Effective CDP, reliable, and good technical support
Pros and Cons
- "I have found the most valuable feature to be the new CDP features. It is very popular for my customer's needs."
- "There is some complexity we have experienced when using the solution that should be simplified."
What is our primary use case?
I am using the solution in a virtual environment for backup and replication.
What is most valuable?
I have found the most valuable feature to be the new CDP features. It is very popular for my customer's needs.
Additionally, the solution is user-friendly.
What needs improvement?
There is some complexity we have experienced when using the solution that should be simplified.
For how long have I used the solution?
I have been using this solution for approximately three years.
What do I think about the stability of the solution?
The solution is stable.
How are customer service and technical support?
We have used the technical support and they are very good. We receive a resolution at a high priority.
How was the initial setup?
The installation was easy.
What's my experience with pricing, setup cost, and licensing?
The price of Veeam Backup and Replication is expensive.
What other advice do I have?
I rate Veeam Backup & Replication a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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