Try our new research platform with insights from 80,000+ expert users
reviewer1127400 - PeerSpot reviewer
Director at a tech services company with 201-500 employees
Real User
The incremental backup feature and the stability are perfect
Pros and Cons
  • "One of the most valuable features is the incremental backup. It is, of course, perfect because you have a lot of restore points, but you don't need all the space. The stability is also perfect."
  • "The only improvement I could think of is it could be cheaper—cheaper is always good. Sometimes the product is just finished. Cheaper is always nice for the customer, but the company needs to benefit so that they can keep maintaining the product. New Windows versions, etc., always take some work. At the moment, I wouldn't switch to another solution because of the money."

What is our primary use case?

Veeam Backup & Replication is useful for disaster recovery. Apart from that, it happens now and again that you make a mistake somewhere, and you have to go back to a previous state of a machine. 

I work with both on-premise and a mixed environment. 

What is most valuable?

One of the most valuable features is the incremental backup. It is, of course, perfect because you have a lot of restore points, but you don't need all the space. The stability is also perfect. 

What needs improvement?

The only improvement I could think of is it could be cheaper—cheaper is always good. Sometimes the product is just finished. Cheaper is always nice for the customer, but the company needs to benefit so that they can keep maintaining the product. New Windows versions, etc., always take some work. At the moment, I wouldn't switch to another solution because of the money. 

For how long have I used the solution?

I have been using this solution for about four years now. 

Buyer's Guide
Veeam Data Platform
July 2025
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
863,641 professionals have used our research since 2012.

What do I think about the stability of the solution?

The stability is perfect. 

What do I think about the scalability of the solution?

I've never had a problem with scalability. I've got very big environments, but the biggest problem with Backup could be that you need a lot of space and you don't have that with Veeam. 

How are customer service and support?

We have contacted technical support a few times and they reacted fine. 

Which solution did I use previously and why did I switch?

We switched to Veeam a long time ago because it just works better. We get more consistent backups of our backup software. The previous backups gave us problems and Veeam just doesn't—it just works. 

How was the initial setup?

The initial setup is really easy. I don't remember the timeframe because it was too long ago, but with a new product, you always have to do a bit of reading. If I were to implement Veeam in a new network, I would guess I'd be done in the morning, no more than that. 

There are two or three people in our organization using this solution. As far as a technical team, you need to be aware of the systems youʻre backing up. If you're backing up SQL service or exchange service, then you need to know about your SQL server, but basic Windows knowledge and knowledge of the applications youʻre backing up are all you need to know. 

What about the implementation team?

With this one, we had one side set up by an integrator and the other, I did myself. If you are going to implement it, do a bit of reading yourself or let somebody who knows what they're doing do it for you, or do it together. 

What other advice do I have?

I rate Veeam Backup & Replication a nine and a half out of ten. I absolutely recommend Veeam Backup & Replication. I have been looking at a competitor lately and they seem to do the same thing as the vendors, however they were a lot cheaper, but we just couldn't get it to work. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer906105 - PeerSpot reviewer
Senior Storage Engineer at a tech services company with 11-50 employees
Real User
Frequent feature updates and effective virtual machine backups
Pros and Cons
  • "The most valuable features are the backup and restoration of our VMs. Additionally, they add features regularly."

    What is our primary use case?

    We use Veeam Backup Replication for our VMware 6.5 and vSphere VMware 6.5 solutions.

    What is most valuable?

    The most valuable features are the backup and restoration of our VMs. Additionally, they add features regularly.

    For how long have I used the solution?

    I have been using Veeam Backup Replication for approximately 

    What's my experience with pricing, setup cost, and licensing?

    The pricing of the solution could be reduced.

    What other advice do I have?

    I sometimes attend Veeam's annual meetings when they have them. Because of COVID, I didn't attend one or two of them, but Veeam seems to be very proactive in adding features.

    I rate Veeam Backup Replication a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Veeam Data Platform
    July 2025
    Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
    863,641 professionals have used our research since 2012.
    Tasos Skaltsas - PeerSpot reviewer
    IT Systems Engineer at a maritime company with 501-1,000 employees
    Real User
    Top 20
    Straightforward installation, quick support, and effective replication
    Pros and Cons
    • "The replication is the most valuable feature for us."
    • "The initial setup of Veeam Backup Replication is straightforward. The process took approximately two days. The setup could be streamlined to take less time."

    What is our primary use case?

    We are using Veeam Backup Replication only to replicate things from one server to another. We are in the testing phase, not in production. We are only using a small part of the solution.

    What is most valuable?

    The replication is the most valuable feature for us.

    For how long have I used the solution?

    I have been using Veeam Backup Replication for approximately three years.

    What do I think about the stability of the solution?

    The stability of the solution is perfect.

    How are customer service and support?

    The technical support is very good. The one or two times that we needed something from technical support, they answered quickly and right to the point.

    How was the initial setup?

    The initial setup of Veeam Backup Replication is straightforward. The process took approximately two days. The setup could be streamlined to take less time.

    What about the implementation team?

    We did the implementation ourselves.

    What's my experience with pricing, setup cost, and licensing?

    The license cost is per socket, per processor. We can have one license with two processors and we can cover everything inside of the test environment that we have.

    Which other solutions did I evaluate?

    We wanted the best software in the market and the best software for what we needed is Veeam Backup Replication. We did not compare other solutions, we only selected the best-reviewed solution.

    What other advice do I have?

    This solution is perfect for replication.

    I rate Veeam Backup Replication a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Service Engineer at a performing arts with 201-500 employees
    Real User
    Once you get it set up, everything is smooth and the recovery is very good
    Pros and Cons
    • "Once you get it set up, everything is smooth, and the recovery is excellent."
    • "Veeam doesn't have the reporting part quite right. Its data visualization isn't as slick as other solutions like Veritas. For example, in Veritas, you can see a calendar that shows you which days are backed up. Veeam lacks features like that."

    What needs improvement?

    Veeam doesn't have the reporting part quite right. Its data visualization isn't as slick as other solutions like Veritas. For example, in Veritas, you can see a calendar that shows you which days are backed up. Veeam lacks features like that.

    For how long have I used the solution?

    I've only been using Veeam for a couple of months. 

    What do I think about the scalability of the solution?

    I'm a new client, we only use Veeam on three servers, so I'm not sure how scalable it is, but Veeam claims it's scalable. It's usually deployed in medium-sized enterprises. 

    How was the initial setup?

    Veeam's installation was hectic. It was tough in the beginning, and the installation process took us a lot longer than we expected. It requires several other applications and has lots of dependencies.

    What's my experience with pricing, setup cost, and licensing?

    Veeam is in the same price range as Veritas and similar solutions in that segment. 

    What other advice do I have?

    I rate Veeam eight out of 10. Once you get it set up, everything is smooth, and the recovery is excellent. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1750023 - PeerSpot reviewer
    Systems Designer at a retailer with 5,001-10,000 employees
    Real User
    Easy to set up, reliable, and has responsive technical support
    Pros and Cons
    • "The initial setup was not overly complex."
    • "The price can be a bit expensive."

    What is our primary use case?

    We work with Veeam for structure for the backups.

    What is most valuable?

    The product responds above our needs. We are very satisfied with it.

    The initial setup was not overly complex. 

    We've found the solution to be quite stable.

    Technical support is helpful and responsive. 

    We're looking into the feature for the backups into the cloud and so far we are happy.

    What needs improvement?

    For the moment we do not necessarily need an improvement in the solution. The solution responds to our needs.

    The price can be a bit expensive. 

    For how long have I used the solution?

    We've used the solution for 15 years or so. It's been a long time. 

    What do I think about the stability of the solution?

    We've seen an approximate rate of 95% stability. It's quite reliable. There are no bugs or glitches. It doesn't crash or freeze. 

    How are customer service and support?

    From what I have experienced, technical support is good. When we open a case with Veeam, they respond quickly. We are very satisfied with the level of support we get.

    How was the initial setup?

    The initial implementation was easy. It was not overly complex or difficult. 

    What's my experience with pricing, setup cost, and licensing?

    The pricing is high. It's not the cheapest on the market. We'd prefer it if it was lower and more affordable. 

    What other advice do I have?

    I'm a customer and an end-user.

    I'd rate the solution at a nine out of ten overall. We're quite happy with its capabilities. Of course, it could always cost a bit less. 

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1686183 - PeerSpot reviewer
    Directeur service informatique at a comms service provider with 11-50 employees
    Real User
    Easy to install and support
    Pros and Cons
    • "The solution is easy to install and very stable."
    • "The tech support could be better."

    What is our primary use case?

    We use the solution for backing up software from the computer to the server to VMware.

    What is most valuable?

    I am not in the best position to discuss the solution's most valuable features, as I am not the one who is really using it. This is more a question for the high level-three technicians who are doing so. 

    I know that the solution does not have any issues and that they love it. It is easy to install and very stable. We are really not inconvenienced by it. 

    What needs improvement?

    The tech support could be better. I rate it as a six out of ten. Though this is not frequent, when we have had need to resort to it, we found it to not be good. 

    What do I think about the stability of the solution?

    The solution is very stable. 

    How are customer service and support?

    The tech support could be better. I rate it as a six out of ten. Though this is not frequent, when we have had need to resort to it, we found it to not be good.

    How was the initial setup?

    The initial setup is straightforward. 

    What about the implementation team?

    The solution is easy to support once it has been set up. 

    What's my experience with pricing, setup cost, and licensing?

    I am not familiar with the licensing fees. 

    What other advice do I have?

    I do not have any particular advice to impart to others looking to implement the solution. 

    I rate Veeam Backup & Replication as a nine-point-five out of ten. 

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    reviewer677118 - PeerSpot reviewer
    Senior System Engineer at a transportation company with 1,001-5,000 employees
    Real User
    Reasonably priced, and is well-integrated
    Pros and Cons
    • "It serves its intended purpose and it works well."
    • "We have had problems with some jobs. For example, when we have a VM with a large SQL Database, sometimes we cannot adjust the time for transaction logs to back up and overlap time."

    What is our primary use case?

    We are running the entire infrastructure on a Veeam host.

    What is most valuable?

    It serves its intended purpose and it works well. It's good enough for us.

    It integrates very well.

    I believe it is an excellent product for us. I'm not sure what could be improved.

    What needs improvement?

    We have had problems with some jobs. For example, when we have a VM with a large SQL Database, sometimes we cannot adjust the time for transaction logs to back up and overlap time.

    For how long have I used the solution?

    I have been using Veeam Backup & Replication for two years.

    What do I think about the stability of the solution?

    Veeam Backup Replication is a stable product.

    Which solution did I use previously and why did I switch?

    I have experience with Sematech, as well as HP.

    What's my experience with pricing, setup cost, and licensing?

    I don't have an issue with the price of Veeam Backup Replication.

    What other advice do I have?

    Veeam is a recommended product, but I have no evidence of other products. I have not researched other similar products.

    I would rate Veeam Backup & Replication an eight out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Consultant at Daniyals Inc
    Real User
    The solution has a straightforward initial setup and comprehensive features, but the Veeam server should have local authentication and not be part of the domain
    Pros and Cons
    • "The good thing about Veeam is that its initial setup and usage are straightforward."
    • "When in a domain, the virus can easily attack the Veeam server, something which happened to us."

    What is our primary use case?

    We use the solution for its basic features, such as storage, backup and restoration. 

    What is most valuable?

    While I have not made use of the disaster recovery option myself, I know it to be pretty good. 

    What needs improvement?

    We encountered a ransomware virus issue, after which we made the environment so that the Veeam server is not in a domain, but a local one, and this helped us resolve the issue. As such, Veeam should state that it's best to have the Veeam server in a non-domain environment, for the preventing of any ransomware issues, with local authentication instead.  

    When in a domain, the virus can easily attack the Veeam server, something which happened to us. Even our own antivirus solution - whose name I wish to withhold - failed to detect this. Ultimately, we had to go for the Microsoft scanner, which actually helped us to rid ourselves of the virus. 

    While Veeam does provide the latest patches, it states that it is even fine to have a non-domain environment. It should have that frontline statement that the Veeam server should not be part of a domain for best anti-ransomware practices. 

    For how long have I used the solution?

    I have been using Veeam Backup & Replication for probably around two years.

    What do I think about the stability of the solution?

    While Veeam does provide the latest patches, it states that it is even fine to have a non-domain environment. It should have that frontline statement that the Veeam server should not be part of a domain for best anti-ransomware practices.

    How are customer service and support?

    I did not have personal dealings with tech support. One of the IT managers did. 

    How was the initial setup?

    The good thing about Veeam is that its initial setup and usage are straightforward. 

    What about the implementation team?

    The solution is simple and easy and there is no need to be an IT architect to deploy it. This can even be handled by an engineer.

    The maintenance of the solution for pulling updates is not a big deal. It's manual. It only involves the operation of Veeam agents to the latest version. 

    What other advice do I have?

    I feel the solution's features to be comprehensive, although I did not make use of all of them. 

    I rate Veeam Backup & Replication as a seven out of ten. 

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
    Updated: July 2025
    Buyer's Guide
    Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.