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Mohamed Hosni - PeerSpot reviewer
PhD Research Student at ACT international
Real User
Top 5
Helps with monitoring and backup but needs to improve UI
Pros and Cons
  • "I like the tool's backup."
  • "Veeam ONE should improve its UI."

What is our primary use case?

We use Veeam ONE for monitoring. 

What is most valuable?

I like the tool's backup. 

What needs improvement?

Veeam ONE should improve its UI. 

For how long have I used the solution?

I have been working with the product for one year. 

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What do I think about the stability of the solution?

I would rate the tool's stability a nine out of ten. 

What do I think about the scalability of the solution?

Veeam ONE is scalable and I would rate it a nine out of ten. My company has 100 users for the solution. 

Which solution did I use previously and why did I switch?

I switched to Veeam ONE due to its simplicity of use. 

How was the initial setup?

Veeam ONE's setup is easy and takes only 30 minutes to complete. It doesn't require any maintenance and needs only one engineer to do the setup. 

What was our ROI?

We have seen ROI with the solution's use. 

What's my experience with pricing, setup cost, and licensing?

I would rate the product's pricing an eight out of ten. The licensing costs are yearly. 

What other advice do I have?

I would rate Veeam ONE a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Services Manager at a tech services company with 51-200 employees
Real User
Top 20
A good management tool that offers a very good technical support
Pros and Cons
  • "Veeam ONE is a very good management product...The technical support is very good, and I think it's one of the best. The response time is very quick."
  • "Creating reports is a bit difficult, and you have to spend some time on it."

What is our primary use case?

Veeam ONE is a very good management product. With Veeam, you can control the underlying virtualization environment, along with VMware and Hyper-V. So, the product works with tools from other vendors.

What is most valuable?

The fact that it can make very good reports on Veeam Backup is a valuable feature. It offers very flexible reporting.

What needs improvement?

Improvement is required in infrastructure control because it generates reports on the infrastructure.

It would be good. It could be extended with, for example, collecting data from storage devices because you have the environment, which includes servers and storage devices. So, it would be good to have such integrations. It should have the ability to collect data from storage devices.

For how long have I used the solution?

I have been using Veeam ONE for a year and a half. My company is a reseller and partner of the solution.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a nine out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution an eight or nine out of ten. Only three or four system administrators are using it.

How are customer service and support?

The technical support is very good, and I think it's one of the best. The response time is very quick.

Which solution did I use previously and why did I switch?

There are other products for virtualization, but not for Veeam. I don't know any other product that covers Veeam, VMware, and Hyper V.

How was the initial setup?

The solution's initial setup process is not very complex. The setup phase is not difficult. Creating reports is a bit difficult, and you have to spend some time on it.

What about the implementation team?

The implementation was done with the help of our in-house team.

What's my experience with pricing, setup cost, and licensing?

Veeam ONE is offered at a good price. Compared to its price, the functionality and features of the product are more important.

What other advice do I have?

Regarding the complexity of the processes in the solution, I would say that it is complex even though it is easy to solve. For a complex environment, I would definitely recommend the use of Veeam ONE. Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
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Veeam Data Platform
May 2025
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Virtual Infrastructure at a government with 5,001-10,000 employees
Real User
Robust monitoring, easy setup, and does everything I need it to
Pros and Cons
  • "I think Veeam ONE is great as it is, it does everything I need."
  • "Perhaps the interface could be improved, though it has always been fine for me."

What is our primary use case?

I primarily use the solution for monitoring. 

What is most valuable?

I think Veeam ONE is great as it is, it does everything I need. 

What needs improvement?

Perhaps the interface could be improved, though it has always been fine for me.

For how long have I used the solution?

I have been using the solution for about eight years. 

How are customer service and support?

Veeam's technical support is great, I've been using it for the past ten years.

Which solution did I use previously and why did I switch?

I've worked with Tivoli Storage Manager, Commvault, Spectrum, and Symantec NetBackup, which is Veritas NetBackup now. 

How was the initial setup?

The initial setup is easy.

What's my experience with pricing, setup cost, and licensing?

I don't pay for the solution, so I can't comment on the cost.

What other advice do I have?

I rate this solution a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Engineer at Softline
MSP
Useful for monitoring, investigating, and troubleshooting the environment
Pros and Cons
  • "It has been useful for monitoring, troubleshooting, and assessing our environment, as well as for investigating bottlenecks."
  • "Sometimes, it's a little difficult for me to use its user interface. Its scope is very big with a lot of tuning, settings, and so on. If it's difficult for me, it must also be difficult for our customers."

What is our primary use case?

I use Veeam ONE in testing environments. I don't use it in the production environment. I only use it for demo and testing tasks.

We have on-prem installations. In Belarus, it's not popular to use cloud features due to government regulations, and our customers use only on-prem environments.

What is most valuable?

It has been useful for monitoring, troubleshooting, and assessing our environment, as well as for investigating bottlenecks.

What needs improvement?

Sometimes, it's a little difficult for me to use its user interface. Its scope is very big with a lot of tuning, settings, and so on. If it's difficult for me, it must also be difficult for our customers.

For how long have I used the solution?

I have been using it since 2020 when I started preparing for the certification examination for Veeam. Now, I don't use it that much. I run Veeam ONE only for demo purposes. 

What do I think about the scalability of the solution?

Our environment is stable, and we are not into scaling and sizing our environment. It is very static for us.

How are customer service and support?

I have not used their support for Veeam ONE, but I have used it for Veeam Backup and Replication tasks. I have had communication with Russian support, and they are very fast in communicating with us. They were very good. I would rate them a five out of five.

How was the initial setup?

The initial setup is not so difficult, but other functions and customer settings for monitoring are sometimes difficult. Its initial installation is not difficult for me.

What about the implementation team?

We are an integrator. We have two or three engineers for maintenance activities.

What's my experience with pricing, setup cost, and licensing?

I have not used the resale license in our testing environments. Sometimes, our customers used the trial license for 30 days and so on.

What other advice do I have?

I would advise implementing Veeam Backup and Replication and Veeam ONE together in your environments.

I would rate it an eight out of ten. It is useful for me, but sometimes, it is very difficult to use.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Joel Negrão Moreira - PeerSpot reviewer
Presales Storage Solution Architect at Hewlett Packard Enterprise
Real User
Simple to use and great in virtualized environments
Pros and Cons
  • "Veaam ONE is a very good product in virtualized environments."
  • "I think Veeam ONE should be included in the base product instead of as an add-on because customers tend to look for simple solutions that are integrated."

What is our primary use case?

The main use of Veeam ONE is to provide additional information on the backup environment, especially since the reporting in Veeam's base product doesn't give much information. Veeam ONE can add information like the number of jobs that fail and the percentage of those that succeed.

What is most valuable?

Veaam ONE is a very good product in virtualized environments. It's also very simple and doesn't require very deep knowledge to understand and use.

What needs improvement?

I think Veeam ONE should be included in the base product instead of as an add-on because customers tend to look for simple solutions that are integrated. In the next solution, I would like Veeam to add support for other less-used hypervisors like Oracle VM, consolidating these products into one console.

What do I think about the stability of the solution?

Veeam ONE is stable and easy to use.

What do I think about the scalability of the solution?

The new licensing model is based on instances, so it's simple to scale.

How are customer service and support?

Veeam's technical support is good, I'm not aware of any big issues with it.

What's my experience with pricing, setup cost, and licensing?

Veeam has been raising its prices in the last two years, so it's now lacking some competitiveness in pricing, becoming too expensive compared to other solutions in the market.

What other advice do I have?

I would rate Veeam ONE as eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Aaron Dalgleish - PeerSpot reviewer
Information Technology Consultant at a government with 201-500 employees
Real User
Very intuitive and reliable with a great UI
Pros and Cons
  • "Very reliable and easy to use."
  • "Could offer a better conclusion of the backups."

What is our primary use case?

Our primary use case of Veeam Backup & Replication is for backing up the VMware environment and restoring files. We also use it for replicating virtual machines from one site to another. I'm an information technology consultant and we are customers of Veeam. 

What is most valuable?

The solution has a good user interface, is easy to use, and is very reliable.

What needs improvement?

I'd like to see better compression of the backups.

For how long have I used the solution?

I've been using this solution for five years. 

What do I think about the stability of the solution?

The solution is stable and reliable. 

What do I think about the scalability of the solution?

The solution is very scalable. 

How are customer service and support?

I think they provide good support. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used HP Data Protector before that and switched to Veeam because it was less expensive and more user-friendly. 

How was the initial setup?

The initial setup is simple. We had help from a contractor for the implementation. The solution requires some monitoring and maintenance and we have two system administrators for that. There are 500 users in the company. 

What's my experience with pricing, setup cost, and licensing?

Licensing costs are competitive even with the additional features that need to be licensed.

What other advice do I have?

I recommend this solution because it's intuitive and rate it 10 out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1800138 - PeerSpot reviewer
IT Director at a wholesaler/distributor with 51-200 employees
Real User
Comes with simple licensing, works without any issues, and supports our policies for RTO and RPO
Pros and Cons
  • "Its performance is fine. It supports us very well. It is able to support our policy for RTO, RPO, and other things that we need."
  • "A backup and replication solution should be able to back up a system and do recovery very fast. Even though Veeam Backup & Replication is able to meet most of our needs, it would be better if they can make it faster for backup and restore."

What is our primary use case?

It is our backup and recovery solution. We have a lot of hypervisors and virtual machines.

We are using its latest version. We just update it to the latest version.

What is most valuable?

Its performance is fine. It supports us very well. It is able to support our policy for RTO, RPO, and other things that we need.

What needs improvement?

A backup and replication solution should be able to back up a system and do recovery very fast. Even though Veeam Backup & Replication is able to meet most of our needs, it would be better if they can make it faster for backup and restore. 

For how long have I used the solution?

We have been using this solution for a few years. 

What do I think about the stability of the solution?

It is stable. We haven't had any issues.

What do I think about the scalability of the solution?

Its scalability is good.

How are customer service and support?

I don't have any issues with their technical support.

What about the implementation team?

We used our partner for its implementation. Its deployment and maintenance are taken care of by just one person. It is very simple.

What's my experience with pricing, setup cost, and licensing?

Its licensing is very simple. We can make changes very easily.

What other advice do I have?

I would recommend this solution to others. I would rate it an eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Yilak Yigezu - PeerSpot reviewer
CTO at united system integrators
Real User
Easy to use with a simple restore feature; great for any virtual environment
Pros and Cons
  • "This is easy to use with a simple restore feature."
  • "Unfortunately, the software only runs on Windows."

What is our primary use case?

Our primary use case of Backup & Replication is for Linux systems. We are partners of Veeam and I am the CDO.

What is most valuable?

This is a good solution for the virtual environment; it's easy to use with a simple restore feature. 

What needs improvement?

Unfortunately, the software only runs on Windows and can't take backups of Linux or other operating systems. It would be helpful if it would run on Linux. There are also some issues with support response times. 

For how long have I used the solution?

I've been using this solution for four years. 

What do I think about the stability of the solution?

This is a stable product, it works well. 

What do I think about the scalability of the solution?

We haven't yet tried to scale.

How are customer service and support?

The customer service is good although there can be a delay in response times. 

How was the initial setup?

The initial setup is straightforward. 

What's my experience with pricing, setup cost, and licensing?

In comparison with other solutions, licensing costs are fair although still a little high. Veeam is not as expensive as Commvault or other backups.

Which other solutions did I evaluate?

Micro Focus Data Protector has the advantage of supporting legacy operating systems like HP-UX or IBM X. Veeam doesn't have that. I prefer Veeam in terms of its VMware.

What other advice do I have?

I highly recommend this solution and rate it nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.