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IT Engineer at Softline
MSP
Apr 29, 2022
Useful for monitoring, investigating, and troubleshooting the environment
Pros and Cons
  • "It has been useful for monitoring, troubleshooting, and assessing our environment, as well as for investigating bottlenecks."
  • "It has been useful for monitoring, troubleshooting, and assessing our environment, as well as for investigating bottlenecks."
  • "Sometimes, it's a little difficult for me to use its user interface. Its scope is very big with a lot of tuning, settings, and so on. If it's difficult for me, it must also be difficult for our customers."
  • "Sometimes, it's a little difficult for me to use its user interface. Its scope is very big with a lot of tuning, settings, and so on."

What is our primary use case?

I use Veeam ONE in testing environments. I don't use it in the production environment. I only use it for demo and testing tasks.

We have on-prem installations. In Belarus, it's not popular to use cloud features due to government regulations, and our customers use only on-prem environments.

What is most valuable?

It has been useful for monitoring, troubleshooting, and assessing our environment, as well as for investigating bottlenecks.

What needs improvement?

Sometimes, it's a little difficult for me to use its user interface. Its scope is very big with a lot of tuning, settings, and so on. If it's difficult for me, it must also be difficult for our customers.

For how long have I used the solution?

I have been using it since 2020 when I started preparing for the certification examination for Veeam. Now, I don't use it that much. I run Veeam ONE only for demo purposes. 

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What do I think about the scalability of the solution?

Our environment is stable, and we are not into scaling and sizing our environment. It is very static for us.

How are customer service and support?

I have not used their support for Veeam ONE, but I have used it for Veeam Backup and Replication tasks. I have had communication with Russian support, and they are very fast in communicating with us. They were very good. I would rate them a five out of five.

How was the initial setup?

The initial setup is not so difficult, but other functions and customer settings for monitoring are sometimes difficult. Its initial installation is not difficult for me.

What about the implementation team?

We are an integrator. We have two or three engineers for maintenance activities.

What's my experience with pricing, setup cost, and licensing?

I have not used the resale license in our testing environments. Sometimes, our customers used the trial license for 30 days and so on.

What other advice do I have?

I would advise implementing Veeam Backup and Replication and Veeam ONE together in your environments.

I would rate it an eight out of ten. It is useful for me, but sometimes, it is very difficult to use.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Joel Negrão Moreira - PeerSpot reviewer
Presales Storage Solution Architect at Hewlett Packard Enterprise
Real User
Apr 19, 2022
Simple to use and great in virtualized environments
Pros and Cons
  • "Veaam ONE is a very good product in virtualized environments."
  • "Veaam ONE is a very good product in virtualized environments."
  • "I think Veeam ONE should be included in the base product instead of as an add-on because customers tend to look for simple solutions that are integrated."
  • "Veeam has been raising its prices in the last two years, so it's now lacking some competitiveness in pricing, becoming too expensive compared to other solutions in the market."

What is our primary use case?

The main use of Veeam ONE is to provide additional information on the backup environment, especially since the reporting in Veeam's base product doesn't give much information. Veeam ONE can add information like the number of jobs that fail and the percentage of those that succeed.

What is most valuable?

Veaam ONE is a very good product in virtualized environments. It's also very simple and doesn't require very deep knowledge to understand and use.

What needs improvement?

I think Veeam ONE should be included in the base product instead of as an add-on because customers tend to look for simple solutions that are integrated. In the next solution, I would like Veeam to add support for other less-used hypervisors like Oracle VM, consolidating these products into one console.

What do I think about the stability of the solution?

Veeam ONE is stable and easy to use.

What do I think about the scalability of the solution?

The new licensing model is based on instances, so it's simple to scale.

How are customer service and support?

Veeam's technical support is good, I'm not aware of any big issues with it.

What's my experience with pricing, setup cost, and licensing?

Veeam has been raising its prices in the last two years, so it's now lacking some competitiveness in pricing, becoming too expensive compared to other solutions in the market.

What other advice do I have?

I would rate Veeam ONE as eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
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May 2026
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896,099 professionals have used our research since 2012.
Aaron Dalgleish - PeerSpot reviewer
Information Technology Consultant at a government with 201-500 employees
Real User
Mar 27, 2022
Very intuitive and reliable with a great UI
Pros and Cons
  • "Very reliable and easy to use."
  • "The solution has a good user interface, is easy to use, and is very reliable."
  • "Could offer a better conclusion of the backups."
  • "I'd like to see better compression of the backups."

What is our primary use case?

Our primary use case of Veeam Backup & Replication is for backing up the VMware environment and restoring files. We also use it for replicating virtual machines from one site to another. I'm an information technology consultant and we are customers of Veeam. 

What is most valuable?

The solution has a good user interface, is easy to use, and is very reliable.

What needs improvement?

I'd like to see better compression of the backups.

For how long have I used the solution?

I've been using this solution for five years. 

What do I think about the stability of the solution?

The solution is stable and reliable. 

What do I think about the scalability of the solution?

The solution is very scalable. 

How are customer service and support?

I think they provide good support. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used HP Data Protector before that and switched to Veeam because it was less expensive and more user-friendly. 

How was the initial setup?

The initial setup is simple. We had help from a contractor for the implementation. The solution requires some monitoring and maintenance and we have two system administrators for that. There are 500 users in the company. 

What's my experience with pricing, setup cost, and licensing?

Licensing costs are competitive even with the additional features that need to be licensed.

What other advice do I have?

I recommend this solution because it's intuitive and rate it 10 out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Masood Hussain - PeerSpot reviewer
System Administrator at Hidada
Real User
Mar 18, 2022
Easy to use, good support, and reliable
Pros and Cons
  • "The most valuable feature of Veeam Backup & Replication is the ease of use."
  • "My advice to others is Veeam Backup Replication is a good solution."
  • "Veeam Backup & Replication could improve by making it more user-friendly."

What is our primary use case?

We are using Veeam Backup & Replication for backing data, such as our databases and VMs.

What is most valuable?

The most valuable feature of Veeam Backup & Replication is the ease of use.

What needs improvement?

Veeam Backup & Replication could improve by making it more user-friendly.

For how long have I used the solution?

I have been using Veeam Backup & Replication for almost one year.

What do I think about the stability of the solution?

Veeam Backup & Replication is a stable solutions.

What do I think about the scalability of the solution?

I have found Veeam Backup & Replication to be scalable.

We have one person using the solution in our company and they are doing the backup of our data. We plan to increase usage near the end of the year.

How are customer service and support?

The technical support from Veeam is good.

Which solution did I use previously and why did I switch?

We previously used Veritas NetBackup but it was having some issues and it is almost at its end of life. We moved to Veeam Backup Replication.

How was the initial setup?

The initial setup was easy, and the whole process took two to three days.

What about the implementation team?

We did the implementation of Veeam Backup & Replication ourselves. We only use one person for the maintenance and support of the solution.

What's my experience with pricing, setup cost, and licensing?

We pay for the license of Veeam Backup Replication on an annual basis. The cost of the license is approximately 70,000 rials. The support and maintenance are included in the price.

What other advice do I have?

My advice to others is Veeam Backup Replication is a good solution.

I rate Veeam Backup & Replication a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1800138 - PeerSpot reviewer
IT Director at a wholesaler/distributor with 51-200 employees
Real User
Mar 18, 2022
Comes with simple licensing, works without any issues, and supports our policies for RTO and RPO
Pros and Cons
  • "Its performance is fine. It supports us very well. It is able to support our policy for RTO, RPO, and other things that we need."
  • "Its performance is fine, it supports us very well, and it is able to support our policy for RTO, RPO, and other things that we need."
  • "A backup and replication solution should be able to back up a system and do recovery very fast. Even though Veeam Backup & Replication is able to meet most of our needs, it would be better if they can make it faster for backup and restore."

What is our primary use case?

It is our backup and recovery solution. We have a lot of hypervisors and virtual machines.

We are using its latest version. We just update it to the latest version.

What is most valuable?

Its performance is fine. It supports us very well. It is able to support our policy for RTO, RPO, and other things that we need.

What needs improvement?

A backup and replication solution should be able to back up a system and do recovery very fast. Even though Veeam Backup & Replication is able to meet most of our needs, it would be better if they can make it faster for backup and restore. 

For how long have I used the solution?

We have been using this solution for a few years. 

What do I think about the stability of the solution?

It is stable. We haven't had any issues.

What do I think about the scalability of the solution?

Its scalability is good.

How are customer service and support?

I don't have any issues with their technical support.

What about the implementation team?

We used our partner for its implementation. Its deployment and maintenance are taken care of by just one person. It is very simple.

What's my experience with pricing, setup cost, and licensing?

Its licensing is very simple. We can make changes very easily.

What other advice do I have?

I would recommend this solution to others. I would rate it an eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1290435 - PeerSpot reviewer
Software Technology Specialist at a tech services company with 201-500 employees
Reseller
Mar 4, 2022
Highly configurable, good interface, and simple implmentation
Pros and Cons
  • "Veeam Backup Replication's most valuable features are the ease of use and the interface is very configurable for the users. It's a very familiar solution in Algeria."
  • "Veeam Backup Replication's most valuable features are the ease of use and the interface is very configurable for the users."
  • "The documentation and communication could be better in Veeam Backup Replication."
  • "The documentation and communication could be better in Veeam Backup Replication."

What is our primary use case?

Veeam Backup Replication can be deployed on the cloud and on-premise. We choose the best option based on many factors, such as the environment complexity and maturity of the customer.

We use Veeam Backup Replication as a backup and recovery solution.

What is most valuable?

Veeam Backup Replication's most valuable features are the ease of use and the interface is very configurable for the users. It's a very familiar solution in Algeria. 

What needs improvement?

The documentation and communication could be better in Veeam Backup Replication.

For how long have I used the solution?

I have been using Veeam Backup & Replication for approximately 15 years.

What do I think about the scalability of the solution?

We have approximately 50 customers using this solution.

How are customer service and support?

The technical support from Veeam is very good.

Which solution did I use previously and why did I switch?

Most of my customers previously used Veritas backup solutions.

How was the initial setup?

The solution is very easy to implement.

What other advice do I have?

We discovered Veeam Backup Replication with our presales people in our company. We did a POC at our office which is mandatory by our technical director when we discover a new solution. We go to the customer and discuss with them the difference and benefit of Veritas Backup Exec and Veeam and which can best suit their environment. Additionally, we show them the difference between using Veritas Backup Exec and the Veeam Backup Replication.

Veeam needs to work on their marketing for their solutions.

I would recommend this solution to others.

I rate Veeam Backup Replication a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1303815 - PeerSpot reviewer
Directeur Technique Infastructure at a tech services company with 10,001+ employees
Real User
Feb 25, 2022
Expandable and a well-respected solution that has a lot of technical expertise available in the market
Pros and Cons
  • "It is a global major solution for quite a lot of people."
  • "It is a global major solution for quite a lot of people, which makes it easy to find somebody who knows how to work with Veeam Backup, and the scalability is good."
  • "The initial setup can get complex."
  • "The solution needs to have the capacity to address more legacy workloads. For example, things like integration with tapes."

What is our primary use case?

We primarily use the solution for backup replication - mostly for Office 365 Backup and sometimes as a cloud backup.

What is most valuable?

It is a global major solution for quite a lot of people. That makes it easy to find somebody who knows how to work with Veeam Backup.

The scalability is good.

What needs improvement?

The solution needs to have the capacity to address more legacy workloads. For example, things like integration with tapes.

The initial setup can get complex. 

For how long have I used the solution?

We've been working with the solution for a while. 

What do I think about the scalability of the solution?

The solution can scale. It's a solution that is enabled me to 500 VMs.

How was the initial setup?

The initial setup can be complex. 

Some environments can become really complex and big environments are often difficult.

For a small environment, deployment can be four days, including what must be done to achieve a real project. For a big environment, it depends, but it can be much longer.

Which other solutions did I evaluate?

We were evaluating Spectrum Protect Plus, but we are not really using it and we are not selling it.

What other advice do I have?

I'm a reseller.

We are always working with the latest upgrade.

I'd advise users to feel free to do a proof of concept to verify that it covers every use case that they need at least.

I'd rate the solution at an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Yilak Yigezu - PeerSpot reviewer
CTO at united system integrators
Real User
Feb 13, 2022
Easy to use with a simple restore feature; great for any virtual environment
Pros and Cons
  • "This is easy to use with a simple restore feature."
  • "This is a good solution for the virtual environment; it's easy to use with a simple restore feature."
  • "Unfortunately, the software only runs on Windows."
  • "Unfortunately, the software only runs on Windows and can't take backups of Linux or other operating systems."

What is our primary use case?

Our primary use case of Backup & Replication is for Linux systems. We are partners of Veeam and I am the CDO.

What is most valuable?

This is a good solution for the virtual environment; it's easy to use with a simple restore feature. 

What needs improvement?

Unfortunately, the software only runs on Windows and can't take backups of Linux or other operating systems. It would be helpful if it would run on Linux. There are also some issues with support response times. 

For how long have I used the solution?

I've been using this solution for four years. 

What do I think about the stability of the solution?

This is a stable product, it works well. 

What do I think about the scalability of the solution?

We haven't yet tried to scale.

How are customer service and support?

The customer service is good although there can be a delay in response times. 

How was the initial setup?

The initial setup is straightforward. 

What's my experience with pricing, setup cost, and licensing?

In comparison with other solutions, licensing costs are fair although still a little high. Veeam is not as expensive as Commvault or other backups.

Which other solutions did I evaluate?

Micro Focus Data Protector has the advantage of supporting legacy operating systems like HP-UX or IBM X. Veeam doesn't have that. I prefer Veeam in terms of its VMware.

What other advice do I have?

I highly recommend this solution and rate it nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.