The solution offers a strong performance, higher than Acronis. It has a high level of compatibility with the majority of applications such as Nutanix and others.
Director at NVIT
Offers a strong performance and a high level of compatibility with other applications
Pros and Cons
- "Strong performance with a high level of compatibility."
- "Device backup could be improved."
What is most valuable?
What needs improvement?
The backup of the device could be improved and it's also quite an expensive solution, more expensive than Acronis.
For how long have I used the solution?
I've been using this solution for five years.
How are customer service and support?
Veeam provides decent customer service.
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Veeam Data Platform
May 2025

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Which solution did I use previously and why did I switch?
I've used HiQ and Quest NetVault, and like them both.
What other advice do I have?
I rate this solution a nine out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
Good support, stable, and easy to set up
Pros and Cons
- "The backup and replication capabilities are quite good."
- "The integration with other solutions should be improved."
What is our primary use case?
In my previous company, this was being used as the backup and replication solution.
What is most valuable?
The backup and replication capabilities are quite good.
What needs improvement?
The integration with other solutions should be improved.
For how long have I used the solution?
I have worked with Veeam Backup & Replication for two years. I stopped using it a few months ago when I changed companies.
What do I think about the stability of the solution?
For the entire time that I used it, this product was stable.
What do I think about the scalability of the solution?
This a scalable solution.
How are customer service and technical support?
The technical support for Veeam is good.
Which solution did I use previously and why did I switch?
We currently use Dell EMC Avamar and we also have experience with IBM Spectrum Protect.
These are all specialty tools and are good, although, for the needs of our organization, we prefer Avamar.
How was the initial setup?
The initial setup is easy.
What other advice do I have?
Overall, this is quite a good product and I recommend it.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Veeam Data Platform
May 2025

Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,585 professionals have used our research since 2012.
Lead Engineer Storage at Abraxas Informatik AG
Great support, easy restore feature, and quite scalable and stable
Pros and Cons
- "Its ease of use for restore is really good. For Exchange, the Exchange Active Directory is great."
- "The implementation of the features can be improved. Currently, there is no segregation of duty. Normally, any backup software or client service software is implemented in a way where one person is responsible for the implementation of the server, and one is responsible for the client, but Veeam Backup & Replication is not implemented in that way. Therefore, restores don't work like that. The backup guys have to do the restores, which is not a good thing. Its pricing should also be improved. It is quite expensive."
What is our primary use case?
It is used for the virtual environment, which includes virtual Windows servers being on ESX or Hyper-V. It is also used for databases and Exchange in these environments.
We are using version 10. The latest version is 11, but we are not eager to use that because it came out only two weeks ago, and that is not enough for us.
What is most valuable?
Its ease of use for restore is really good. For Exchange, the Exchange Active Directory is great.
What needs improvement?
The implementation of the features can be improved. Currently, there is no segregation of duty. Normally, any backup software or client service software is implemented in a way where one person is responsible for the implementation of the server, and one is responsible for the client, but Veeam Backup & Replication is not implemented in that way. Therefore, restores don't work like that. The backup guys have to do the restores, which is not a good thing.
Its pricing should also be improved. It is quite expensive.
For how long have I used the solution?
I have been using this solution for more than 12 months.
What do I think about the stability of the solution?
It is quite stable, but you cannot compare it to IBM Spectrum Protect. IBM Spectrum Protect is more stable than Veeam.
What do I think about the scalability of the solution?
It is quite scalable. We are planning to increase its usage. Its scalability is linear. You have more and more virtual systems and fewer physical systems. IBM Spectrum Protect is more for physical systems, and Veeam is for virtual systems.
How are customer service and technical support?
Their technical support is great. I would rate them a ten out of ten.
How was the initial setup?
It is complex. You certainly need some external guidance for this. The deployment itself is not a big thing. It is the creation of the architecture that is complex. You have to create an architecture that fits your needs.
What about the implementation team?
We can do it ourselves.
What's my experience with pricing, setup cost, and licensing?
Veeam is quite expensive. There are no additional costs to the licensing fees. IBM Spectrum Protect is also expensive.
They should improve its pricing. They raise the price every time there is an increase in the features of the product. They should think twice about that.
Which other solutions did I evaluate?
We had a look around, but we decided on Veeam.
What other advice do I have?
I would rate Veeam Backup & Replication an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director at a printing company with 11-50 employees
Provides automated recovery verification for both backups and replicas
Pros and Cons
- "It's relatively easy to use and the ability to recover in a short period of time has been great."
- "Even though the speed has improved over the years, I think that there are some instances where it still takes a while."
What is our primary use case?
I'm actually a consultant, so I deploy it for my customers — quite a few of them.
Our clients are partly interested in backing up their application servers and their environment — that's the first priority. Some of our clients have gone a bit further into remote disaster recovery, off-site disaster recovery. They replicate to another location for those purposes.
Our clients are small to medium-sized companies.
What is most valuable?
There are a few of them. It's relatively easy to use and the ability to recover in a short period of time has been great — I think that works quite well. I've compared Veeam with other products and to me, it works the best of the lot.
What needs improvement?
Even though the speed has improved over the years, I think that there are some instances where it still takes a while. In some cases, we have experienced fluctuations in performance. For example, yesterday we performed a synthetic full backup. Normally, this takes less than 90 minutes, but other times, it takes well more than six hours to get 40% of the way.
Other than that, I find that it does what is expected and maybe a bit more. I also don't think that I've really tapped into all of the features of it as yet.
For how long have I used the solution?
I have been using Veeam Backup & Replication for roughly 10 years.
What do I think about the stability of the solution?
Veeam Backup & Replication is very stable.
What do I think about the scalability of the solution?
As I mentioned earlier, I have not really investigated all of the features, and one of them is potentially more scalability than anything else. Regarding what little I have done so far, it seems to be pretty scalable. I do have a couple of projects in the works that I'm going to push out a bit more, so I won't be able to give a fair assessment until I have gone through those projects.
How are customer service and technical support?
I would say it is good. I'm trying to remember when the last time was that I had to call technical support. I think they're very satisfactory overall.
I think that the support resources are adequate. They're pretty good, actually. At the moment, I can't think of anything in terms of technical support and the community support that is lacking.
How was the initial setup?
The initial setup is straightforward. There were no major issues. Well, there was one issue, but that was with an older version of it. For some reason, it would not work on a machine that was part of a domain, but I got that sorted out using a later version of the software.
What about the implementation team?
Regarding deployment, I was able to install the software myself. I had it up and running in a couple of days. We went through a period of more than a week to ensure that the backups were being done properly, were being finished properly. I would say within a couple of weeks it settled down and it's been working fine since then.
In terms of deployment, it usually takes one person. I installed it with a colleague — we're both Veeam certified, so that helps. From the point of view of the end-users, they seemed to grasp it pretty readily. At every institution, there are one or two people that are needed to maintain it — that's it. As I said, it's stable and relatively simple to use. My customers are satisfied with it.
Which other solutions did I evaluate?
Some of our clients were using solutions like Arc-Serv, Backup Exec. There are a couple of clients who actually evaluated NAKIVO and Veeam a few years ago. There was one client that was comparing Commvault to Veeam. They eventually went with Commvault, but a lot of that has to do with the support of AS400 symbols. They were able to manage their backup costs and a number of different environments using Commvault.
A number of my clients moved from physical machines to virtual ones. They were using primarily Arc-Serv and Veritas Backup Exec, which proved to be a bit inadequate for new virtual environments. It was never seamless. It was never as straightforward as you would have liked. With NAKIVO, we found that it tended to be easier to deal with. Still, even though one of our customers did go with NAKIVO, after a couple of years, they actually moved onto Veeam.
What other advice do I have?
I would absolutely recommend this solution to others.
I've been using it for a number of years and the bottom line is — it works very well and is simple to use. Within an hour or two, my customers are comfortable enough to be able to create their jobs and monitor job progress, etc. If it works for them, it works for me.
Overall, on a scale from one to ten, I would give this solution a rating of nine.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Technical Presales Consultant/ Engineer at a tech vendor with 10,001+ employees
Flexible and scalable, supports physical systems and VMs, integrates with major applications, and has a free edition
Pros and Cons
- "It is a flexible, simple, and scalable software-based solution. It has agentless functionality with specific hypervisors and agent-based functionality with specific operating systems. It gives you the flexibility to use your own hardware and back up physical Windows, Linux, IBM AIX, and Oracle Solaris systems as well as VMware VMs, Hyper-V VMs, and Nutanix VMs from one console. It also has integration with major applications that most companies are using, such as Active Directory, SQL, Exchange, or SharePoint. It has integrations, not just for the backup on the image, host layer, or hypervisor, but also for performing an application-consistent backup. It is helpful in backing up to the tape, cloud, DR site, etc. It is really flexible. It is really amazing that you can restore any backup on VMware, Azure, or AWS. As compared to the other solutions in the market. Veeam has really integrated a lot in the past years. It has the best performance and perfect replication."
- "Veeam Backup Replication has agents for Linux, but they are not supporting Cluster Shared Volumes. It would be great to have agents for Linux be cluster-aware, just like the Windows agents. That's the main pain point. In addition, we should be able to handle the automation of Oracle backups from the backup server. We should be able to schedule, control, and deploy them from the backup server rather than relying on scripts and/or the system you are backing up to perform the backup. Currently, we install the plug-in inside Oracle VMs and then use crontabs to handle the task schedule on each machine for scheduling the backups. Veeam Backup Replication should also support the automation of Nutanix backups from the backup server, not from the proxy. The other not so major thing is that they don't support legacy systems because Veeam is a new company. It is not as old as other companies. They don't support physical workloads that are really old, which a major challenge, but they do have a point. Legacy systems should be virtualized, and if they're virtualized, then the backup is not an issue with Veeam, but some customers like the physical setup, and they don't want to have it virtual."
What is most valuable?
It is a flexible, simple, and scalable software-based solution. It has agentless functionality with specific hypervisors and agent-based functionality with specific operating systems. It gives you the flexibility to use your own hardware and back up physical Windows, Linux, IBM AIX, and Oracle Solaris systems as well as VMware VMs, Hyper-V VMs, and Nutanix VMs from one console.
It also has integration with major applications that most companies are using, such as Active Directory, SQL, Exchange, or SharePoint. It has integrations, not just for the backup on the image, host layer, or hypervisor, but also for performing an application-consistent backup. It is helpful in backing up to the tape, cloud, DR site, etc. It is really flexible. It is really amazing that you can restore any backup on VMware, Azure, or AWS.
As compared to the other solutions in the market. Veeam has really integrated a lot in the past years. It has the best performance and perfect replication.
What needs improvement?
Veeam Backup Replication has agents for Linux, but they are not supporting Cluster Shared Volumes. It would be great to have agents for Linux be cluster-aware, just like the Windows agents. That's the main pain point.
In addition, we should be able to handle the automation of Oracle backups from the backup server. We should be able to schedule, control, and deploy them from the backup server rather than relying on scripts and/or the system you are backing up to perform the backup. Currently, we install the plug-in inside Oracle VMs and then use crontabs to handle the task schedule on each machine for scheduling the backups. Veeam Backup Replication should also support the automation of Nutanix backups from the backup server, not from the proxy.
The other not so major thing is that they don't support legacy systems because Veeam is a new company. It is not as old as other companies. They don't support physical workloads that are really old, which a major challenge, but they do have a point. Legacy systems should be virtualized, and if they're virtualized, then the backup is not an issue with Veeam, but some customers like the physical setup, and they don't want to have it virtual.
For how long have I used the solution?
I have been using this solution for the past three years.
What do I think about the scalability of the solution?
It is scalable. We have many users of this solution.
Veeam doesn't focus on a particular segment. Small, medium, and large businesses can use it for backup. Solutions such as Veritas, Commvault, and Rubrik are more focused on the enterprise segment, and they are not really SMB friendly. Veeam has really excelled on that part.
If you are a small business today, you'll grow tomorrow, and Veeam will grow with you. There are certain scenarios where Veeam is not a perfect fit, but for a vast majority of scenarios, Veeam is basically the number one solution in the market, especially now with their new release in which they have a new feature to conduct beautiful backups to Linux repositories.
The main challenge for small and medium businesses has been the investment in backup storage that can provide such features. Most of the solutions that can provide such features are pretty expensive, and they weren't an option for small and medium businesses. Now, they can just install Veeam on a Windows Server, Linux, Ubuntu, and other systems and configure the backups and store the backups on that storage itself.
How are customer service and support?
Their support is perfect for the Veeam Backup Replication for VMware and Hyper-V workload because Veeam started as a backup company for backing up VMware and Hyper-V environments. Now they have agents all over the place. They have lots of products and plug-ins. If you have an issue with a specific item of a pretty new product and the team behind is not so big, you can run into issues in terms of the response time and resolution in a timely fashion.
In certain situations, you need to contact a specific team, but they don't have a unified support model in which you just open a support case, and then they figure out internally which team to assign it to. You have to pick the team to which your issue belongs. So, if your problem is with VMware or Hyper-V backups or restores, you can open a case with the Veeam Backup Replication team. If you have an issue with the Agent for Windows, you need to open a case with the Agent for Windows team. If you have any issue with Nutanix backups, you need to open a case with the respective team. Sometimes, you get into a loop between teams because an issue can be complex and applicable to multiple teams. When a case is going from one team to another team, you get a lot of emails. Other than that, their support is great.
How was the initial setup?
The installation doesn't take much time. It also depends on the customer environment, but installing the software is pretty much "next, next, next", and then you just have to wait for the installation to complete. It relies on your CPU, memory, and disk resources, so the faster your server is, the faster it can happen. Some installations can take one hour, and some installations can take 15 minutes. It really depends on the environment.
What's my experience with pricing, setup cost, and licensing?
They have a free edition that can back up up to 10 VMs or physical servers. Small and medium businesses can use this edition until they can afford to get a license, and after they get a license, they just activate it on the same console. That's the amazing thing about it.
What other advice do I have?
I would definitely recommend this solution to others. It can be deployed on-prem or on the cloud. They also have a new cloud-specific product. They have an agentless backup for Azure Cloud, AWS Cloud, and Google Cloud, but you can still use Veeam Backup Replication on the cloud.
I would rate Veeam Backup & Replication a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Manager, Cloud workload Migration & Onboarding Lead at Globe Telecom
A straightforward solution that comes with good support and can be used as an alternative approach for migrating from on-premise to cloud or for disaster recovery
Pros and Cons
- "It is a straightforward solution. There is no need for a dedicated technical person to do the backup and replication. Veeam is very straightforward when it comes to doing the replication."
- "It needs to support more applications. In terms of supported applications, Oracle SQL and Office 365 are supported, but I am not sure if it supports Linux-based applications. That's why I'm looking for an alternative. I am currently testing Commvault. The advantage of Commvault is that a lot of applications are supported with it. I am not sure if CIFS is currently supported. It would be nice to have this feature in case it is not already supported"
What is our primary use case?
Our company is an integrator, and we are offering the Veeam solution for our existing clients and some prospective clients. We currently have 10 to 15 clients.
What is most valuable?
It is a straightforward solution. There is no need for a dedicated technical person to do the backup and replication. Veeam is very straightforward when it comes to doing the replication.
What needs improvement?
It needs to support more applications. In terms of supported applications, Oracle SQL and Office 365 are supported, but I am not sure if it supports Linux-based applications. That's why I'm looking for an alternative. I am currently testing Commvault. The advantage of Commvault is that a lot of applications are supported with it.
I am not sure if CIFS is currently supported. It would be nice to have this feature in case it is not already supported.
For how long have I used the solution?
I have been using this solution for over a year now.
How are customer service and technical support?
Veeam offers good support. After you get their product, they provide online support. You just need to raise a ticket, and then someone from global support will contact you. I'm okay with Veeam's support.
How was the initial setup?
It is very straightforward. You just need to spin up the virtual machine and enter proxy, and then you can start the backup.
The deployment takes a couple of hours. It takes a maximum of two or three hours to deploy it for an enterprise. It is a really straightforward solution. To deploy it for an enterprise, you need at least two to three resources.
What other advice do I have?
This solution could be used as an alternative approach for migration from on-premise to cloud or for disaster recovery. If you have two data centers and you need to replicate the primary virtual machines to another site, this can be an option.
I would recommend this solution to others. I would rate Veeam Backup & Replication a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Product Manager Storage, Database and Backup & Replication at a tech company with 1,001-5,000 employees
Easy to install with good incremental backup capabilities and works for companies of various sizes
Pros and Cons
- "The solution can work for companies no matter the size or scope."
- "There needs to be more integration with VMware and the virtual machine."
What is our primary use case?
I primarily use the solution for replication, backup, and disaster recovery.
It's basically BaaS, Backup as a Service in in physical and virtual environments,
and DRaaS, Disaster Recovery as a Service. It allows for backups on-premise.
What is most valuable?
The solution allows for incremental backup and incremental reverse. It's very helpful.
Overall, it's a good product. The tool is very important to our organization.
They've gone ahead and improved 90% of the tool. They have the software that we need and we've really enjoyed using them overall.
The solution is easy to install and the programming is pretty basic.
The solution can work for companies no matter the size or scope.
What needs improvement?
In the future, I would like to see the product offer a full backup, virtual machines, and point systems as well as database and application power in the Veeam Backup. There needs to be more integration with VMware and the virtual machine.
For my client, bandwidth is a problem. We do not know the sizing of the environment and it's a problem in every RPO in the time of sizing. This is a big problem.
If the solution could offer a backup for SAN as part of its functionality, that would be a major advantage in comparison to other software companies. It is made for VMware. This is a specialty tool for VMware virtual machines. It would be ideal if it could also be for Veeam and you didn't have to leverage it via VMware.
For how long have I used the solution?
I've been using the solution for about three years at this point.
What do I think about the scalability of the solution?
We handle all sizes of company. It doesn't matter if it is medium, large, or small - including government organizations and banks, which can be quite sizable.
How are customer service and technical support?
I don't have too many tickets with Veeam, however, I do find it hard to communicate with them. They could be better in that sense. I do use them rarely, although I do have an open ticket right now.
Which solution did I use previously and why did I switch?
I'm also using CloudConnect, as well.
How was the initial setup?
The initial setup is not overly complex. It's pretty easy to install. For us, the implementation is straightforward, as it is what we do. We handle implementations for a variety of clients.
What about the implementation team?
We handle the implementation ourselves for our clients. We don't need an implementor or consultant to help us.
Which other solutions did I evaluate?
We have looked at other solutions in the past - for example, VMware.
The difference is in licensing. Veeam is licensed via a virtual machine or a physical machine. Other companies have a different setup.
However, VMware is very easy to use in terms of functionality, and the console makes it easier to create jobs from a backup.
What other advice do I have?
We are partners with Veeam.
We have the solution on-premise in our data center. I have platforms in VMware and Hyper-V.
I'd recommend the solution to other organizations. I'd rate the solution at a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
CTO at NWI Telecom
A fast and easy-to-use solution that supports incremental backups and allows us to do a rollback and recover our services with a little downtime
Pros and Cons
- "The peace of mind of the backup is very important. Incremental backups make it fast and easy to use. We can recover from any failures in case of any hardware failures or malware attacks. We can do a rollback and recover our services with a little downtime. We can rollback even in the case of unsuccessful updates."
- "They have an integration with MS SQL, and you have to license MS SQL. This is something they need to change. They should go for an open-source database or a free SQL because you're already buying this product, and you shouldn't have to buy another product."
What is our primary use case?
We use it to guarantee the uptime of our services and servers. We are using its latest version.
What is most valuable?
The peace of mind of the backup is very important. Incremental backups make it fast and easy to use.
We can recover from any failures in case of any hardware failures or malware attacks. We can do a rollback and recover our services with a little downtime. We can rollback even in the case of unsuccessful updates.
What needs improvement?
They have an integration with MS SQL, and you have to license MS SQL. This is something they need to change. They should go for an open-source database or a free SQL because you're already buying this product, and you shouldn't have to buy another product.
For how long have I used the solution?
I have been using this solution for a little over a year.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
It is scalable. It is just a complaint about MS SQL, but with everything else, it is really scalable. You can just add resources and use what you need. It is really flexible. We have six analysts who use this solution.
How are customer service and technical support?
I have never used their technical support.
How was the initial setup?
It is fairly easy to set up the solution. The deployment took just a few hours. Generally, two business days would be enough.
What other advice do I have?
I would advise planning your deployments ahead of time and predicting space refinements so that you can set up everything correctly. If you need to change it later, it is a little more complicated.
I would rate Veeam Backup & Replication a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

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Updated: May 2025
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