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Thomas Roes - PeerSpot reviewer
Director at Switact
Real User
Top 10
Jan 13, 2022
The incremental backup feature and the stability are perfect
Pros and Cons
  • "One of the most valuable features is the incremental backup. It is, of course, perfect because you have a lot of restore points, but you don't need all the space. The stability is also perfect."
  • "We switched to Veeam a long time ago because it just works better."
  • "The only improvement I could think of is it could be cheaper—cheaper is always good. Sometimes the product is just finished. Cheaper is always nice for the customer, but the company needs to benefit so that they can keep maintaining the product. New Windows versions, etc., always take some work. At the moment, I wouldn't switch to another solution because of the money."
  • "The only improvement I could think of is it could be cheaper—cheaper is always good."

What is our primary use case?

Veeam Backup & Replication is useful for disaster recovery. Apart from that, it happens now and again that you make a mistake somewhere, and you have to go back to a previous state of a machine. 

I work with both on-premise and a mixed environment. 

What is most valuable?

One of the most valuable features is the incremental backup. It is, of course, perfect because you have a lot of restore points, but you don't need all the space. The stability is also perfect. 

What needs improvement?

The only improvement I could think of is it could be cheaper—cheaper is always good. Sometimes the product is just finished. Cheaper is always nice for the customer, but the company needs to benefit so that they can keep maintaining the product. New Windows versions, etc., always take some work. At the moment, I wouldn't switch to another solution because of the money. 

For how long have I used the solution?

I have been using this solution for about four years now. 

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What do I think about the stability of the solution?

The stability is perfect. 

What do I think about the scalability of the solution?

I've never had a problem with scalability. I've got very big environments, but the biggest problem with Backup could be that you need a lot of space and you don't have that with Veeam. 

How are customer service and support?

We have contacted technical support a few times and they reacted fine. 

Which solution did I use previously and why did I switch?

We switched to Veeam a long time ago because it just works better. We get more consistent backups of our backup software. The previous backups gave us problems and Veeam just doesn't—it just works. 

How was the initial setup?

The initial setup is really easy. I don't remember the timeframe because it was too long ago, but with a new product, you always have to do a bit of reading. If I were to implement Veeam in a new network, I would guess I'd be done in the morning, no more than that. 

There are two or three people in our organization using this solution. As far as a technical team, you need to be aware of the systems youʻre backing up. If you're backing up SQL service or exchange service, then you need to know about your SQL server, but basic Windows knowledge and knowledge of the applications youʻre backing up are all you need to know. 

What about the implementation team?

With this one, we had one side set up by an integrator and the other, I did myself. If you are going to implement it, do a bit of reading yourself or let somebody who knows what they're doing do it for you, or do it together. 

What other advice do I have?

I rate Veeam Backup & Replication a nine and a half out of ten. I absolutely recommend Veeam Backup & Replication. I have been looking at a competitor lately and they seem to do the same thing as the vendors, however they were a lot cheaper, but we just couldn't get it to work. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
it_user906105 - PeerSpot reviewer
Senior Storage Engineer at a tech services company with 11-50 employees
Real User
Jan 13, 2022
Frequent feature updates and effective virtual machine backups
Pros and Cons
  • "The most valuable features are the backup and restoration of our VMs. Additionally, they add features regularly."
  • "The pricing of the solution could be reduced."

What is our primary use case?

We use Veeam Backup Replication for our VMware 6.5 and vSphere VMware 6.5 solutions.

What is most valuable?

The most valuable features are the backup and restoration of our VMs. Additionally, they add features regularly.

For how long have I used the solution?

I have been using Veeam Backup Replication for approximately 

What's my experience with pricing, setup cost, and licensing?

The pricing of the solution could be reduced.

What other advice do I have?

I sometimes attend Veeam's annual meetings when they have them. Because of COVID, I didn't attend one or two of them, but Veeam seems to be very proactive in adding features.

I rate Veeam Backup Replication a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Veeam Data Platform
August 2026
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
910,479 professionals have used our research since 2012.
it_user1709862 - PeerSpot reviewer
Senior Presales Engineer at a comms service provider with 1,001-5,000 employees
Real User
Jan 13, 2022
Inexpensive, handles small workloads well, but workload type limited
Pros and Cons
  • "The setup was straightforward Veeam Backup Replication. NetBackup is a larger solution and takes more time to implement but Veeam Backup Replication takes approximately 40 days."
  • "Veeam Backup Replication is stable for VMware, it works well."
  • "I have used NetBackup. For heavy workloads or if I need consistent backup and restore, I prefer NetBackup over Veeam Backup Replication."
  • "I would not recommend Veeam Backup Replication for Oracle Database and I would recommend it only if you have a small budget."

For how long have I used the solution?

I have been using Veeam Backup & Replication for approximately five years.

What do I think about the stability of the solution?

Veeam Backup Replication is stable for VMware, it works well. However, if you backup other workloads. For example, I had some issues with Oracle or SQL servers.

What do I think about the scalability of the solution?

Veeam is changing its licensing model and I think scaling will be more difficult. I didn't study in a deep way, but I remember last year's licensing model for scalability was easy because it's only a licensing processor socket on a host. When they change the licensing model I am not sure if scaling will be easy anymore.

How are customer service and support?

I have not contacted technical support.

Which solution did I use previously and why did I switch?

I have used NetBackup. For heavy workloads or if I need consistent backup and restore, I prefer NetBackup over Veeam Backup Replication.

How was the initial setup?

The setup was straightforward Veeam Backup Replication. NetBackup is a larger solution and takes more time to implement but Veeam Backup Replication takes approximately 40 days.

What's my experience with pricing, setup cost, and licensing?

Veeam Backup Replication is inexpensive for small workloads.

What other advice do I have?

I would not recommend Veeam Backup Replication for Oracle Database and I would recommend it only if you have a small budget.

I rate Veeam Backup Replication a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Tasos Skaltsas - PeerSpot reviewer
IT Systems Engineer at a maritime company with 501-1,000 employees
Real User
Top 20
Jan 13, 2022
Straightforward installation, quick support, and effective replication
Pros and Cons
  • "The replication is the most valuable feature for us."
  • "We wanted the best software in the market and the best software for what we needed is Veeam Backup Replication."
  • "The initial setup of Veeam Backup Replication is straightforward. The process took approximately two days. The setup could be streamlined to take less time."

What is our primary use case?

We are using Veeam Backup Replication only to replicate things from one server to another. We are in the testing phase, not in production. We are only using a small part of the solution.

What is most valuable?

The replication is the most valuable feature for us.

For how long have I used the solution?

I have been using Veeam Backup Replication for approximately three years.

What do I think about the stability of the solution?

The stability of the solution is perfect.

How are customer service and support?

The technical support is very good. The one or two times that we needed something from technical support, they answered quickly and right to the point.

How was the initial setup?

The initial setup of Veeam Backup Replication is straightforward. The process took approximately two days. The setup could be streamlined to take less time.

What about the implementation team?

We did the implementation ourselves.

What's my experience with pricing, setup cost, and licensing?

The license cost is per socket, per processor. We can have one license with two processors and we can cover everything inside of the test environment that we have.

Which other solutions did I evaluate?

We wanted the best software in the market and the best software for what we needed is Veeam Backup Replication. We did not compare other solutions, we only selected the best-reviewed solution.

What other advice do I have?

This solution is perfect for replication.

I rate Veeam Backup Replication a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
President at Megasetec
Reseller
Top 10
Jan 12, 2022
Easy to manage, good support, and quick installation
Pros and Cons
  • "Veeam Backup Replication's most valuable features are it is easy to use and manage."
  • "The price of Veeam Backup Replication could be reduced. The customers are looking at other products because the price is higher than some of the competition."

What is our primary use case?

I am using Veeam Backup Replication to backup virtual machines.

What is most valuable?

Veeam Backup Replication's most valuable features are it is easy to use and manage.

For how long have I used the solution?

I have been using Veeam Backup Replication for approximately three months.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Veeam Backup Replication is scalable.

We have two users that are using this solution in my organization.

How are customer service and support?

We have been satisfied with the technical support.

How was the initial setup?

The solution is easy to install and configure, it takes approximately 10 minutes.

What about the implementation team?

The implementation, which includes testing and showing a demonstration to the customer, takes two hours. We have a three-person team that supports the solution.

What's my experience with pricing, setup cost, and licensing?

The price of Veeam Backup Replication could be reduced. The customers are looking at other products because the price is higher than some of the competition.

What other advice do I have?

I rate Veeam Backup Replication a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Service Engineer at a performing arts with 201-500 employees
Real User
Jan 12, 2022
Once you get it set up, everything is smooth and the recovery is very good
Pros and Cons
  • "Once you get it set up, everything is smooth, and the recovery is excellent."
  • "Veeam doesn't have the reporting part quite right. Its data visualization isn't as slick as other solutions like Veritas. For example, in Veritas, you can see a calendar that shows you which days are backed up. Veeam lacks features like that."

What needs improvement?

Veeam doesn't have the reporting part quite right. Its data visualization isn't as slick as other solutions like Veritas. For example, in Veritas, you can see a calendar that shows you which days are backed up. Veeam lacks features like that.

For how long have I used the solution?

I've only been using Veeam for a couple of months. 

What do I think about the scalability of the solution?

I'm a new client, we only use Veeam on three servers, so I'm not sure how scalable it is, but Veeam claims it's scalable. It's usually deployed in medium-sized enterprises. 

How was the initial setup?

Veeam's installation was hectic. It was tough in the beginning, and the installation process took us a lot longer than we expected. It requires several other applications and has lots of dependencies.

What's my experience with pricing, setup cost, and licensing?

Veeam is in the same price range as Veritas and similar solutions in that segment. 

What other advice do I have?

I rate Veeam eight out of 10. Once you get it set up, everything is smooth, and the recovery is excellent. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sr. Solution Architect at Multilynx
Reseller
Jan 12, 2022
Responsive technical support, straightforward installation, and reliable
Pros and Cons
  • "My customers find the backup and recovery ease of use is the most beneficial feature."
  • "The recovery and integration features of Veeam Backup Replication could improve. For example, all VM integration could improve, such as with Hyper-V and VMware."

What is our primary use case?

Veeam Backup Replication is used by my clients as a backup and recovery solution.

What is most valuable?

My customers find the backup and recovery ease of use is the most beneficial feature.

What needs improvement?

The recovery and integration features of Veeam Backup Replication could improve. For example, all VM integration could improve, such as with Hyper-V and VMware.

There is not any kind of archiving feature that is provided and in a future release, there should be an archiving feature in this platform. They would be better able to compete with the other archiving solution. In the current scenario, if the customer wants to have an archiving feature, they will have to purchase another solution because we cannot have this archiving feature with Veeam Backup Replication.

For how long have I used the solution?

I have been using Veeam Backup Replication for approximately five years. 

What do I think about the stability of the solution?

Veeam Backup Replication has been stable.

What do I think about the scalability of the solution?

The scalability of Veeam Backup Replication is good.

How are customer service and support?

The technical support is good and responsive.

Which solution did I use previously and why did I switch?

I have used Commvault.

How was the initial setup?

The initial installation is quite easy and not very cumbersome. It's easy if you have a basic understanding of the architecture of the Veeam.

What's my experience with pricing, setup cost, and licensing?

The subscription-based pricing of Veeam Backup Replication is competitive.

What other advice do I have?

The solution that we recommend more often depends on the use case. If there are other use cases that include bare metal recovery and archiving features then I would recommend another product, such as Commvault.

I would advise before implementing a solution such as Veeam Backup Replication that you have the training and skillset before implementation. This allows for proper implementation, best practices, and stability. It is helpful to have someone that is certified.

I rate Veeam Backup Replication an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1750023 - PeerSpot reviewer
Systems Designer at a retailer with 5,001-10,000 employees
Real User
Jan 11, 2022
Easy to set up, reliable, and has responsive technical support
Pros and Cons
  • "The initial setup was not overly complex."
  • "The product responds above our needs and we are very satisfied with it."
  • "The price can be a bit expensive."
  • "The pricing is high. It's not the cheapest on the market."

What is our primary use case?

We work with Veeam for structure for the backups.

What is most valuable?

The product responds above our needs. We are very satisfied with it.

The initial setup was not overly complex. 

We've found the solution to be quite stable.

Technical support is helpful and responsive. 

We're looking into the feature for the backups into the cloud and so far we are happy.

What needs improvement?

For the moment we do not necessarily need an improvement in the solution. The solution responds to our needs.

The price can be a bit expensive. 

For how long have I used the solution?

We've used the solution for 15 years or so. It's been a long time. 

What do I think about the stability of the solution?

We've seen an approximate rate of 95% stability. It's quite reliable. There are no bugs or glitches. It doesn't crash or freeze. 

How are customer service and support?

From what I have experienced, technical support is good. When we open a case with Veeam, they respond quickly. We are very satisfied with the level of support we get.

How was the initial setup?

The initial implementation was easy. It was not overly complex or difficult. 

What's my experience with pricing, setup cost, and licensing?

The pricing is high. It's not the cheapest on the market. We'd prefer it if it was lower and more affordable. 

What other advice do I have?

I'm a customer and an end-user.

I'd rate the solution at a nine out of ten overall. We're quite happy with its capabilities. Of course, it could always cost a bit less. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1686183 - PeerSpot reviewer
Directeur service informatique at a comms service provider with 11-50 employees
Real User
Jan 11, 2022
Easy to install and support
Pros and Cons
  • "The solution is easy to install and very stable."
  • "The tech support could be better."
  • "The tech support could be better. I rate it as a six out of ten. Though this is not frequent, when we have had need to resort to it, we found it to not be good."

What is our primary use case?

We use the solution for backing up software from the computer to the server to VMware.

What is most valuable?

I am not in the best position to discuss the solution's most valuable features, as I am not the one who is really using it. This is more a question for the high level-three technicians who are doing so. 

I know that the solution does not have any issues and that they love it. It is easy to install and very stable. We are really not inconvenienced by it. 

What needs improvement?

The tech support could be better. I rate it as a six out of ten. Though this is not frequent, when we have had need to resort to it, we found it to not be good. 

What do I think about the stability of the solution?

The solution is very stable. 

How are customer service and support?

The tech support could be better. I rate it as a six out of ten. Though this is not frequent, when we have had need to resort to it, we found it to not be good.

How was the initial setup?

The initial setup is straightforward. 

What about the implementation team?

The solution is easy to support once it has been set up. 

What's my experience with pricing, setup cost, and licensing?

I am not familiar with the licensing fees. 

What other advice do I have?

I do not have any particular advice to impart to others looking to implement the solution. 

I rate Veeam Backup & Replication as a nine-point-five out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Owner, Professional Services Manager at wguard
Real User
Jan 10, 2022
Efficient backup, supports all vendors, and helpful documentation
Pros and Cons
  • "The most valuable features of Veeam Backup Replication are efficient backup and replication. Additionally, Veeam Backup Replication supports all products and vendors."
  • "The solution could improve by having more user-friendly dashboards."
  • "The price of Veeam Backup Replication has been increasing and my customers are asking why."

What is our primary use case?

We use Veeam Backup Replication for data backup and replication.

We will upgrade to version 11 soon.

What is most valuable?

The most valuable features of Veeam Backup Replication are efficient backup and replication. Additionally, Veeam Backup Replication supports all products and vendors.

What needs improvement?

The solution could improve by having more user-friendly dashboards.

For how long have I used the solution?

I have been using Veeam Backup Replication for approximately six years.

What do I think about the stability of the solution?

Veeam Backup Replication is highly stable.

I had a customer that has been in operation for two years without any critical issues.

We do not have plans to increase usage at this time. We use the basic version at this time. 

What do I think about the scalability of the solution?

The scalability of the solution is good.

We have five people in my organization that use this solution and support 10 customers.

How are customer service and support?

I am in Turkey and the support is very important for the customer but it should be improved.

Which solution did I use previously and why did I switch?

We have used Commvault previously but the customers cannot use Commvault for backups and replication, it is not included on the Commvault backup software. 

Veeam Backup Replication allows both features.

How was the initial setup?

The initial setup of Veeam Backup Replication was straightforward. Step by step, we did not have any problems.

What about the implementation team?

We have five people for maintenance of Veeam Backup Replication.

What's my experience with pricing, setup cost, and licensing?

The price of Veeam Backup Replication has been increasing their price and my customers are asking why. They have CPU-based licenses and a Universal License, the prices should be reduced.

What other advice do I have?

I would advise others that want to implement this solution to check the Veeam website for documentation and follow the information all step by step on how to install it. Everything is available in the documentation about implementation. If someone follows the documentation they will not have a problem with the implementation.
 
I rate Veeam Backup & Replication a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2026
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.