I'm using SAP SuccessFactors Learning for external and internal training. I'm also using it for learning administration for face-to-face training, the assignment of e-learnings, etc.
The best feature of SAP SuccessFactors Learning for me is the assignment profile. It's a rather specific feature, but this is what comes to mind.
What needs improvement in SAP SuccessFactors Learning is the user interface. The user management and the integration of the whole suite could also be improved. The solution also needs to be modernized because at the moment, it's a little bit outdated. It's old-fashioned, and though it has a data import feature, that's just plain outdated. SAP SuccessFactors Learning doesn't have any cutting-edge features.
I started working with SAP SuccessFactors Learning last October.
SAP SuccessFactors Learning is mostly a stable solution.
The support for SAP SuccessFactors Learning is very bad and very difficult to communicate with. You just get standard answers just so the support team could fulfill SLAs. You get asked standard questions that were already discussed in the ticket. The support team for SAP SuccessFactors Learning isn't that knowledgeable.
The setup for SAP SuccessFactors Learning is very complex. For example, if you're doing a historic data load, you need to import learning items such as classes and courses from the legacy system, and the way it is done, it's just stone-age.
In terms of how long the deployment takes for SAP SuccessFactors Learning, my company currently has the suite in place, so now you just need to implement the learning part of it, which takes roughly six months.
We used consultants for the implementation of SAP SuccessFactors Learning.
The licensing cost for SAP SuccessFactors Learning is rather expensive, but it's not the only SAP tool my company uses in the suite, so it's very hard to compare prices.
I'm using SAP SuccessFactors Learning currently. I'm working with the whole SAP Success Factors suite, but my focus is on Learning. I'm using the latest version of the solution. It's deployed on the cloud, not on-premises.
Currently, thirty thousand people use SAP SuccessFactors Learning within the company, but once implementation has been completed, there'll be around forty-two thousand users of the solution.
My advice to others looking into implementing SAP SuccessFactors Learning is to use a different system such as Cornerstone Learning.
My rating for SAP SuccessFactors Learning is seven out of ten.
I'm a customer of SAP SuccessFactors Learning, not a partner.