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Okta Platform Primary Use Case

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Sravanakumar Nidamanooru
Identity and Access Management Specialist at a university with 10,001+ employees

I have hands-on experience with Okta Platform for a little over three years, starting in 2023, integrating SaaS apps with SAML, OIDC, enabling MFA, including WebAuthn and FIDO2, and building group-based assignments.

Since then, I have day-to-day admin tasks including app onboarding, policy tuning, certificate and metadata rotation, lifecycle automation, HR-driven processes, and troubleshooting SSO issues end-to-end, including IDP and SP log attribute mapping and role entitlements.

The main use case is centralized SSO and MFA for internal apps with event-driven lifecycle automation and JML to enforce least privilege and clean deprovisioning. Some examples from a typical day include onboarding new hires every morning via HR events from Workday, ensuring the right access is provided and provisioning automatically to enforce MFA while keeping auditors happy regarding least privilege and SOD.

The HR trigger, such as Workday pushing a new hire to our IAM workflow, allows Okta Platform to serve as the IDP and source for app access, mapping job codes and departments to Okta Platform groups, such as sales to US finance analyst, while integrating apps toward Snowflake with read-only permissions. After integrating apps, the SSO setup gets done with SAML or OIDC protocols with Okta Platform as the IDP, validating NameID, subject format, sign, and encrypt settings while rotating all SP or IDP certificates as per schedule.

Subsequently, MFA and conditional access are arranged where policies require Okta Verify push on everything we engage with. We also manage attribute governance by maintaining profile mapping, including username, email ID, and department entitlements. App rules are assigned via groups, followed by monitoring and troubleshooting, ensuring a smooth deprovisioning process. For leavers, Workday termination revokes Okta Platform account and app assignments immediately, resulting in new hires being productive on day one while keeping admin efforts low and long ticket trails rare.

Automation has acted as a force multiplier for my workload and my team's efficiency. We moved from ticket-driven manual steps to a predictable policy-driven flow, making onboarding faster, cleaner, and far less noisy.

Okta Platform has positively impacted my organization through measurable risk reduction, faster onboarding, and fewer tickets. The concrete data indicates that the onboarding cycle time reduced by 50 to 60%, from one to two working days down to two to four hours for most SaaS apps. The day-one access rate has increased from 78 to 96%, with a relative score for new hires having required apps by 9:00 AM on their start date. Furthermore, the ticket volumes have fallen by 30 to 40% over the quarter.

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reviewer9216065 - PeerSpot reviewer
reviewer9216065
Sr. Cloud Security Architect at a tech services company with 11-50 employees

We had a bunch of Active Directory servers, Windows Active Directory servers on-premises. We did an Okta Platform agent installation on those servers to synchronize the identities from Active Directory to Okta Platform. We then leveraged that integration and configured it as an Identity and Access Management and SSO solution.

I used Okta Platform as Identity and Access Management, which served as the source of truth for every single application entitlement and role-based access. Role-based access was a particularly important feature. Multi-Factor Authentication was essential, and I am using and consuming a lot of those even today for a couple of applications, though I am not managing that particular Okta Platform instance as it is managed by a third party. Identity and Access Management, Multi-Factor Authentication, role-based access, and SSO were all critical components, serving as the source of truth for the entire application footprint. I also used Okta Platform for Zero Trust Network Access on the consumer side, which was a Palo Alto engine that I integrated with Okta Platform.

Okta Platform is a SaaS service, not something which you have to host yourself on-premises. Of course, you need agents to synchronize if you are already moving from a traditional on-premises identity-based architecture. Okta Platform is SaaS-based. While there are competitors such as Ping Identity, which used to be a great one but has since been acquired, and Microsoft Entra, which does all of it as well, Okta Platform has a lot of advantages. Okta Platform has very rich integration capabilities with a lot of other vendors, including deep integration capabilities with Zscaler, CrowdStrike, most of the ZTNA vendors, and CASB vendors. The number of applications that you can natively integrate with it out of the box is quite huge. Another advantage is the risk-based authentication capability, where Okta Platform gives you the capability to have step-up authentication based upon superhuman activity or unusual login detections. MFA is fairly seamless, and while it is not something that Okta Platform is doing alone as others are doing it as well, Okta Platform is stable with no issues with downtime or maintenance. I never had any challenges with that. The rich integrations are a significant advantage.

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SumitMundik - PeerSpot reviewer
SumitMundik
Lead Admin Systems at a financial services firm with 10,001+ employees

I don't have many details about Okta Workforce Identity. I use the tool just to sign in to different applications that we have. We basically set up Okta Workforce Identity in our mobile phone. We do the scanning part and then enter our official email address and acknowledge that. They will send a code to the mobile phone. Once that code is authenticated, we are good enough to use that tool going forward. That's the initial setup we do on Okta Workforce Identity.

Okta Workforce Identity is really useful because all internal users that we have in our transfer server have now moved to it. In the progress, it's a suite, as it's a part of MOVEit Automation as well as MOVEit Transfer. On the MOVEit Transfer, all internal users in our company have moved to Okta Workforce Identity single sign-on option. The benefit was addressing issues where people were using incorrect passwords. When they continuously put incorrect passwords, their IP would get locked and their account would get locked. Additionally, there were very few users who kept passwords in secret tools or KeePass tools. Most of them were putting the passwords either in mobile phones or in OneNote or text documents where the data could get breached easily. To deal with all these issues, Okta Workforce Identity is a perfect tool where internal applications can be signed in using your authentication tool itself. It functions as two-factor authentication.

I am using Okta Workforce Identity for login purposes only.

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Buyer's Guide
Okta Platform
March 2026
Learn what your peers think about Okta Platform. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,728 professionals have used our research since 2012.
Ephraim Tetteh Apetorgbor - PeerSpot reviewer
Ephraim Tetteh Apetorgbor
Software Engineer at aeTech Digital Hub

I started using Okta Platform when I led a team to build software and we encountered security issues. We were looking for the best SSO software platform that we could integrate into the system, and during my research, I came across Okta Platform. I have used it for the current system I am building, and I am currently using it to help with the SSO integration flow and MFA.

I use AWS to access Okta Platform.

Okta Platform provides centralized identity, which is one of the major benefits. For example, I use AWS, but if I want to access Okta Platform, my login details for AWS are not needed. Using it for building systems for customers allows companies to access their systems seamlessly through the same procedure, which makes the workflow easy for them. One of the things that helped us was implementing role-based access. One of the systems I built and led the team to develop was a super admin dashboard that extends through a complete chain. We were able to use Okta Platform to manage roles, and this is one of the key areas where Okta Platform has helped me significantly.

Okta Platform helps me secure access to cloud infrastructure, APIs, and containerized workloads. I have not integrated with AI before, but in terms of app redirects and the systems involved, when a user tries to access their application, there is a redirect to Okta Platform, and then Okta Platform verifies the user. That is how my workflow functions. My first application was supported by this architecture, and studying Okta Platform helped me develop that architecture because my previous architecture was not effective. I learned to have users access the application and then get verified by Okta Platform, which provides the token for them to gain access to the system. I believe this uses SAML, and it really works well for us to accomplish all of that.

I have not tried using Okta Platform to protect non-human identities in my environment, such as service accounts, machine-to-machine access, or AI agents, and I have not explored that area.

In the current system I am working on, which is one of the biggest and most complex projects I have completed, Okta Platform helps me address industry and regulatory requirements. The way the system is structured with user data, funds, and role-based assessments, my greatest satisfaction is that I can use Okta Platform to seamlessly manage all of this. Going forward, if I can use Okta Platform in AI and explore AI integrations, I believe I will be very satisfied.

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Chetanya Sharma - PeerSpot reviewer
Chetanya Sharma
IT Administrator at a tech vendor with 1,001-5,000 employees

Our main use case for Okta Customer Identity is that all of our in-house applications are under Okta. A user or customer has to log in to Okta Customer Identity and then they can access the application. It serves as our main SSO application which we are using.

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Julian Landerreche - PeerSpot reviewer
Julian Landerreche
Information Technology Specialist at a tech vendor with 11-50 employees

In my current job, we do rely a lot on Okta Platform but we are not using some more advanced features from them; we have some basic subscription with Okta Platform regarding the single sign-on product they offer.

In both my previous job and in this one, we are using it as our main identity provider for our employees to log in into as many apps as possible with it, just to keep things as secure as possible and provide a good employee experience. Instead of our employees having to remember a lot of passwords and credentials, they rely on one single Okta Platform account to access as many systems as possible.

We are not relying on Okta Platform to secure access to cloud infrastructure, APIs, centralized workloads, or AI/GenAI services in our architecture at this time. I know there are ways to leverage Okta Platform for securing APIs and servers, but we mostly rely on Okta Platform for human access.

We do have some service accounts that we rely on, but I wouldn't say we are using more advanced features from Okta Platform. We do use those service accounts to integrate with other platforms, but I understand that the question was mostly about more advanced features from Okta Platform.

Both in my current job and the previous one, we were in Fintech companies in the financial space. One of the reasons to go with Okta Platform is because they are a well-reputed company, providing some attestations such as SOC 2. We try to go with a reliable, reputable company that other companies in the same space tend to choose, so it's a no-brainer to go with Okta Platform.

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Shubham Gutte - PeerSpot reviewer
Shubham Gutte
Okta Engineer at Tata Consultancy

My use case for Okta Platform is that we mostly use it for SSO for the applications we have integrated with Okta. We primarily use SSO for user authentication, and user management is not particularly involved, but we are importing users from Active Directory to Okta.

I assess the role of Universal Directory as a single source of truth for our user identities by stating that there is an application called Workday, and from Workday to SailPoint, Okta Platform will be the target system for SailPoint. When a user joins the organization, aggregation runs from HRMS to SailPoint, which is responsible for creating the birthright application, with AD being one of those. Once the user is created in AD, import jobs will run based on the mapping we did with AD and Okta Platform, and the user will be created in Okta Platform.

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Jake LoPilato - PeerSpot reviewer
Jake LoPilato
Account Executive L3 | Team Lead at a tech vendor with 10,001+ employees

Okta Platform is essentially the gateway for everything we do. We have the Okta app on our phones and computers, and it is the only way we can access any of our interfaces on a day-to-day basis, including work messaging on Slack or any of our apps. We go through Okta FastPass to gain access. Every 60 days, I have to reset that on my phone by logging out of everything, doing Face ID, and verifying my credentials before I can log back in and keep everything secure. Additionally, we have to update our password every 180 days or so. I basically start my day every morning with Okta identification or verification.

Okta Platform helps to secure access to cloud infrastructure, APIs, containerized workloads, and AI generative AI services. It pairs well with some of the AI tools we use. I even have a verification method for ChatGPT and Glean, which is another AI interface. Okta Platform essentially applies to anything I use on a day-to-day basis. I do not get any pop-ups throughout my day, which indicates that it is securing the interface or network I am using or even just the application.

Okta Platform protects our benefits and payments app through Workday, so it definitely protects my benefits, my pay information, and any type of personally identifiable information such as first name, last name, and Social Security number.

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Purva - PeerSpot reviewer
Purva
Application development senior analyst at Accenture

I have been using Okta Workforce Identity for single sign-on purposes to identify and authenticate my identity and access resources at AWS. Whenever I want to connect to Amazon Web Services, I provide a particular CLI Okta command, which opens a window where I am redirected to Okta Workforce Identity's single sign-on page. I authenticate myself through mobile, and once that authentication is completed, I am able to access a particular account according to the role that I have configured in the CLI command.

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Reena Bhardwaj - PeerSpot reviewer
Reena Bhardwaj
Senior Quality Analyst at YASH Technologies

We are providing identity access management to the customers with Okta Customer Identity, and then application integration, user onboarding, and related functions.

I'm a senior consultant using Okta Customer Identity.

We are the implementers of Okta Customer Identity as users.

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Vince Husenajr
CISO at a tech services company with 11-50 employees

The main differences between Okta Platform and Cisco for the IAM solution are that Okta Platform does not have an exclusive product that is tagged federal, and it depends on the person who is deciding it. The way I made Okta Platform comparable with Duo Federal is by attaching it to CAC, which is used by the military.

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reviewer2797143 - PeerSpot reviewer
reviewer2797143
Sr. Compliance Analyst at a computer software company with 51-200 employees

My job title at FNTS is Senior Security Analyst.

I have been using Okta Platform for three years.

My main use case for Okta Platform is multifactor authentication.

For multifactor authentication in my organization, to log into specific sites, we need Okta Platform as a multifactor authentication to get in.

The process has made logging in easier and more secure for me and my team.

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BasilJiji - PeerSpot reviewer
BasilJiji
System Engineer at a retailer with 10,001+ employees

Okta Platform is my primary tool for implementing Single Sign-On and Multi-factor Authentication. I use Okta Platform primarily for securing employee access, along with leveraging it for lifecycle management to automate user onboarding and offboarding.

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reviewer2161110 - PeerSpot reviewer
reviewer2161110
Technical Team Lead at a computer software company with 1,001-5,000 employees

My main use cases with the Okta Workforce Identity include preparing my certification and doing integrations such as org-to-org integration or Active Directory, and it is mostly about integration.

As an individual user, I appreciate that I can create my own lab with Okta Workforce Identity. They provide instances for me to create almost ten instances to test.

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reviewer2808066 - PeerSpot reviewer
reviewer2808066
Continuous Service Improvement Analyst at a tech services company with 51-200 employees

My use cases for Okta Platform involve having a single place for authentication, as my company requires it for all of our applications that we use with our organization, which includes SAML and SSO. It's a critical piece for authentication, and the token generally lasts about eight hours based on our company's configuration, allowing us to sign in once a day and eliminating the need to enter credentials multiple times for different applications. Okta Platform authentication is essential because it minimizes the hassle of signing into multiple applications while maintaining security. Essentially, all my critical apps are secured with Okta Platform, which also provides features like second-factor authentication through cell phone verification or facial recognition. Overall, it's very functional and an integral part of our business processes.

Regarding how Okta Platform helps secure access to cloud infrastructure, APIs, containerized workloads, or AI services in our architecture, I can't provide an authoritative answer on how security is hardened since I wasn't involved in that aspect. However, I know that it provides security. My company has been using it for four years without plans to change because it remains secure, even as we increase our internal applications and expose some to clients.

The workloads secured by Okta Platform are hosted across multiple cloud providers, including AWS, Azure, and some GCP, so it encompasses all of those.

For AWS, we have integrated EC2 instances with Okta Platform, and I'm not sure about other services or buckets related to the things you mentioned, such as Amazon Voice.

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reviewer2716083 - PeerSpot reviewer
reviewer2716083
Business Intelligence Developer at a consultancy with 51-200 employees

One of the majorly used use cases for Okta Workforce Identity is the assignment of different SaaS applications, which are cloud-based, and using them with single sign-on. Users don't have to remember the password for each and every online cloud-based application. They just need to sign in with one email and password. This is one of the major benefits of using Okta Workforce Identity.

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reviewer2167305 - PeerSpot reviewer
reviewer2167305
Sr cloud engineer at a tech vendor with 201-500 employees

My main use case for Okta Platform is single sign-on.

As a specific example of how I use Okta Platform for email sign-on in my organization, we log in to our browser and then enter our username and password, and then we receive a Google Authenticator code, a six-digit code which we enter, and then we can log in.

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Yousef Almomani - PeerSpot reviewer
Yousef Almomani
Systems Engineer at a consultancy with 51-200 employees

Okta Platform serves as a single sign-on tool in our daily operations. We use Okta Platform because we have access to numerous applications, and it is impractical to add all websites to a favorites bar or remember all the passwords for these applications, tools, and websites. We have configured Okta Platform for every person, allowing them to connect to the tools and applications through single sign-on.

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SurajShah - PeerSpot reviewer
SurajShah
Consultant at a tech services company with 11-50 employees

As an integrator, I work with Okta Platform.

Okta Platform can be used for IAM and IGA; it is a cloud-based solution for Identity and Access Management, as well as Identity Governance and Access.

As an integrator, I find Okta Platform user-friendly with a good number of connectors, making it easy to integrate with applications, and it is easy for SSO implementation and MFA implementation.

Lifecycle Management is configurable in Okta Platform; you can configure the joiners, movers, and leavers process with this product.

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reviewer1359222 - PeerSpot reviewer
reviewer1359222
Managing Consultant at a tech vendor with 10,001+ employees
We are currently using Okta Customer Identity as a managed service platform. We are building a platform where our customers can subscribe to different products of Okta Customer Identity, such as Access Manager, Entity Manager, and Okta Privileged Access. Our customers purchase subscriptions and create a PO number, which we use to perform technical implementations. View full review »
MiguelPurizaca - PeerSpot reviewer
MiguelPurizaca
IT Manager at Clear Channel

We are an advertising company with around 400 employees in four different countries: Peru, Chile, Mexico, and Brazil. We have implemented Okta Customer Identity to enforce security in our applications and ensure all users access them securely. We use Okta Customer Identity for various applications like Office 365 and several other applications essential to our business.

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reviewer1413921 - PeerSpot reviewer
reviewer1413921
Sales Executive at a tech services company with 51-200 employees

It is for Single Sign-on and Multi-Factor Authentication.

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GOMS A R - PeerSpot reviewer
GOMS A R
Head Technology - Cybersecurity at Valuepoint Systems

Customers' workforce often operates within multiple scenarios and setups. For instance, some customers may use Microsoft Active Directory. For example, out of 5,000 employees, only 2,000 might be integrated into AD, while the rest could have access managed directly within specific applications by their respective owners. Users are burdened with managing multiple usernames and passwords, needing to input both separately whenever accessing an application. Moreover, there's a lack of visibility regarding which users possess privileged access, and whenever users change roles, it becomes challenging for customers to update access across various application layers due to the absence of centralised control. To address these issues, Okta Workforce Identity offers a solution. By consolidating identity and access management into a centralised repository, it streamlines access control, providing users with appropriate access levels based on their profiles. This centralised approach simplifies management for customers, enhancing security and efficiency.

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JR
Jamil Rashdi
Chief Technology Officer at Jrashdi

We use the solution for authentication purposes to access our applications.

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Tor Nordhagen - PeerSpot reviewer
Tor Nordhagen
Executive Director at Semaphore

I work for one of Norway's largest employers with 50,000 employees. This is Norway's largest retail chain and we use it for 30,000 workers in retail, 15,000 in warehousing, and 5,000 in the corporate environment. For all of these, onboarding is automated to the HR and we have an old CA, which is now called the Broadcom Identity Management Solution for provisioning into Okta Workforce Identity. In this solution, we take those 50,000 identities and we've now built a B2B portal so that vendors, producers of the stuff that is sold in these retail chains, can log on and do things like plan their shipments, have the accounting done, et cetera, et cetera. So there are about maybe 20,000 people, a total of 70,000 people in this identity space. Last but not least, is the PAM solution. So we have maybe 300 IT staff on shore and we have maybe 600 offshore. I haven't done the latest count, but around 1000 IT workers authenticate through Okta Workforce Identity but are then given access to the PAM solution because the PAM solution protects both our cloud environment and our on-prem environment. We use the cloud to get into the on-prem.

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Bernard Samontanes - PeerSpot reviewer
Bernard Samontanes
Staff Infrastructure & Security Engineer at Mozn Systems

We use Okta for identity and access management for our internal services, cloud services or applications (SaaS). We have a hybrid setup since we have a global workforce, so we unify our IAM services.

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Deena Dayalan K - PeerSpot reviewer
Deena Dayalan K
Global Leader Application Operations & Operational Excellence at a manufacturing company with 10,001+ employees

The solution is used to eliminate a VPN, provide identity authentication, and single sign-on (SSO). We use Zscaler authentication to manage endpoint logins, endpoint report management, and single sign-on for applications.

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Mahesh-Subramanian - PeerSpot reviewer
Mahesh-Subramanian
Vice President at Chargebacks911

We used the solution for domain control and password management. In my previous company, they had 40 different products. We used Okta for single sign-on management.

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Upendar G - PeerSpot reviewer
Upendar G
Senior Consultant at Wipro Limited

In Okta Customer Identity, I primarily respond to application handling with around three thousand applications. This includes handling internal applications for permanent employees and third-party applications for contractors. I also work on certification renewal annually and the setup of SSO pages to enhance security.

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JI
JitendraInjam
IT Lead at 0

I use the solution in my company for its single sign-on capabilities and for secure authentication.

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ES
Emmanuel Sikwane
Partner channel manager at Inactic

I am just an end user of the product, so I don't know how the product is used in remote force management in our company. I use the product to help me log on to our company's security systems.

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Peter Barnett - PeerSpot reviewer
Peter Barnett
System Engineer at Principia

Okta Workforce Identity stores all your applications in a portal. It saves passwords, eliminating the need to remember them. In addition, we use 1Password as a backup in case someone forgets their password.

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GS
Gabe Sterritt
Information Technology System Administrator at General Assembly

I have implemented a number of applications as far as accessing them through their IDPs. And they're an identity provider; they also provide some alternative active directory slash l dash services. And I have purchased those for getting user data onto other systems.

It's very straightforward. The automation that they have and the way that they let you assign applications to groups or to users and do things dynamically, it is very straightforward other than just that there's a lot of nuance because of the breadth of applications out there that they can work with. It's more a matter of knowing how to work with the security mechanisms in place, such as SAML or OAuth, these may require specific expertise.

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SunnyKumar - PeerSpot reviewer
SunnyKumar
Senior IT Engineer at Instawork

I use Okta Workforce Identity in my company since it supports single sign-on (SSO).

Okta Workforce Identity is good for helping control all applications in one console.

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RT
Rajesh Tatavarthi
Service Delivery Manager at Cambridge Technology Enterprises (CTE)

Okta provides island access management solutions, which means that anyone who needs an IIM solution can get it through Okta. For example, if you have 30-40 applications and users that need to log in to all of them, Okta can integrate all of the applications into a single point of access where users can log in once and use the same session for all of their applications. Okta also provides multi-factor authentication and other security policies to protect your users and applications.

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FC
Fabio Camargo
Regional Security Officer at a comms service provider with 10,001+ employees

We use the product for a variety of applications to establish the basic functionality of single sign-on for the company. We are looking for more use cases for our users. We are a marketing company. We have a high turnover rate. The processes are key to us. We are exploring how we can take advantage of Okta to help us streamline processes.

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Rama NagaSusarla - PeerSpot reviewer
Rama NagaSusarla
Senior Director - Principal Architect at a computer software company with 5,001-10,000 employees

We use it for API authentication, on-premises clusters as well as cluster access, and cloud cluster access.

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Mani Kanta Bandla - PeerSpot reviewer
Mani Kanta Bandla
Site Reliability Engineer at a tech vendor with 10,001+ employees

I work for a review website for enterprise IT. We publish reviews for other people to read, either publicly or anonymously. We also work directly with Okta Platform, and they are interested in user feedback regarding what people like and what people dislike about their product. I am actively using Okta Platform.

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MiguelPurizaca - PeerSpot reviewer
MiguelPurizaca
IT Manager at Clear Channel

We use the product to manage access and identify several applications.

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Mihir Parekh - PeerSpot reviewer
Mihir Parekh
Associate Security Architect at Tech Mahindra Limited

We use Okta Workforce Identity for single sign-on (SSO).

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Heiko Humpert - PeerSpot reviewer
Heiko Humpert
Quality manager at Viega GmbH & Co. KG

We use the solution to give access to the server. It verifies and allows users to access the server.

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TH
TimoHamalainen
Director, Device Management at IT-palvelutalo Valtti at Valtti, part of Advania

We used Okta Workforce Identity for SSO, MFA, life cycle management, as well as the external identity and access management for external customers. We used the solution internally for accessing all applications, so we had an Okta software portal where we could then start any application we wanted.

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Berkley Lamb - PeerSpot reviewer
Berkley Lamb
Access Integration Engineer at a manufacturing company with 1,001-5,000 employees

I am using Okta Workforce Identity for identity access management.

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TF
Tom Foale
CTO at Klaatu IT Security Ltd

The basic idea behind the Customer Identity product is to put in multifactor authentication for clients to make sure that people are properly managed.

It is normally used by people involved with marketing technology.

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reviewer2382102 - PeerSpot reviewer
reviewer2382102
Architect at a tech services company with 1-10 employees

Okta has recently built Okta Identity Engine (OIE). It has a lot more capabilities than the classic engines. The certificate-based system is one thing, and third-party tools like Intune and Jamf for iOS devices. There is a trust relationship between these device management tools, and that contributes to control over the end-user devices.

Scalacity was a company acquired by Okta, and its technology was integrated into Okta's Advanced Server Access (ASA) product.

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reviewer2382102 - PeerSpot reviewer
reviewer2382102
Architect at a tech services company with 1-10 employees

It's mostly used for customer-facing applications (Customer Identity Management). API management and self-service flows are the most utilized capabilities. It offers a lot of customization in terms of branding, email notifications, and creating a good end-user experience.

For remote access, we have solutions proposed, like Okta Identity Engine (OIE). It has more capabilities than the classic engines. The certificate-based system is one thing, and third-party tools like Intune and Jamf for iOS devices. There is a trust relationship between these device management tools, and that contributes to control over the end-user devices.

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Oscar Iván Mejía - PeerSpot reviewer
Oscar Iván Mejía
Database and Systems Manager of the IT department at Humanitree

We are primarily trying to uncover the differences between this product and JumpCloud. 

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AmitSingh2 - PeerSpot reviewer
AmitSingh2
Microsoft Azure Engineer at Sycomp

We use the solution for our single sign-on applications. It resolves password issues.

We use it for authentication and 90% of our SaaS app. 

We use it for on and off-boarding users. It syncs with our on-premises master directory to set them up and take them off.

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AmitSingh2 - PeerSpot reviewer
AmitSingh2
Microsoft Azure Engineer at Sycomp

We use Okta Customer Identity mostly for SSO (Single Sign-On), and we also use it for user and application management, in particular, for SaaS applications.

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TF
Tom Foale
CTO at Klaatu IT Security Ltd

Workforce is used to both manage our identities with multi-factor authentication for the users and it's also used to handle workflow, so onboarding and offboarding, et cetera.

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Samarjeet Tomar
Technical Solutions Lead at a insurance company with 1,001-5,000 employees

We've been using this solution for SSO and consolidation of IDs.

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DS
Danniel Shalev
DevOps Team Lead at a tech vendor with 201-500 employees

The primary use cases are SSO, user management, and SSO integration with various cloud services, including AWS, GCP, GitHub, etc.

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SaravanaKumar8 - PeerSpot reviewer
SaravanaKumar8
Solution architect at Infosys

I use the solution mostly to integrate into Active Directory to get MFA and other IAM features. In Okta, we can get features similar to those in Active Directory. We also use the tool for authorization and other zero-trust authentication.

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reviewer2134212 - PeerSpot reviewer
reviewer2134212
Manager IAM at a computer software company with 11-50 employees

We have been using this tool for access management. Our client has connected their app's security with Okta Workforce Identity. We have used LinkedIn's libraries to integrate it with various apps, including Oracle and others.

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reviewer912732 - PeerSpot reviewer
reviewer912732
Java Developer at a consultancy with 10,001+ employees

Our organization only uses Okta for single sign-on. Everybody is working from home, so we need a multi-factor authentication solution for remote users. We have around 70,000 users. 

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Pradip Niladhe - PeerSpot reviewer
Pradip Niladhe
Senior Associate Software Engineer at Simeio

We are using Okta Customer Identity for single sign-on. For example, if there is an organization that wants to have a user use one credential, user name, and password, and log into multiple applications. Then in that case you can use the Okta Customer Identity single sign-on tool.

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Abhishek Gautam - PeerSpot reviewer
Abhishek Gautam
Principle Product Manager at a tech vendor with 5,001-10,000 employees

We are using Okta for authentication. It provides identity. We are using it as an identity provider. Single sign-on is the primary use case here. We use it for our customers and our employees.

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reviewer1415214 - PeerSpot reviewer
reviewer1415214
Senior Director of Application Services at a comms service provider with 1,001-5,000 employees

Okta Workforce Identity is used for MFA and SSO and it satisfies application authentication.

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Deena Dayalan K - PeerSpot reviewer
Deena Dayalan K
Global Leader Application Operations & Operational Excellence at a manufacturing company with 10,001+ employees

We implemented this solution for all employees within our environment. So, the entire single sign-on is through Okta for all of our employees through all applications.

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it_user1590186 - PeerSpot reviewer
it_user1590186
Identity Engineer at a pharma/biotech company with 10,001+ employees

We use this solution as a platform for identity and multifactor authentication of the entire platform which is integrated with the active directory so cell phones can be used for multifactor authentication. We have multiple domains and two segregated businesses. We onboard third party applications to Okta and users that need specific applications. The two groups have access to the 11 applications that they need.

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reviewer1243146 - PeerSpot reviewer
reviewer1243146
Information Systems Engineer at a healthcare company with 5,001-10,000 employees

We use this product to control access to applications.

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reviewer1415214 - PeerSpot reviewer
reviewer1415214
Senior Director of Application Services at a comms service provider with 1,001-5,000 employees

We use this solution for MFA and single sign-on.

It's our enterprise-wide identity management system. It identifies all of our users prior to accessing any of our applications.

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Wissam Khashab - PeerSpot reviewer
Wissam Khashab
IT Security Manager at Sara

My primary use case is to have a single sign-on and to have identity access management. I'm the team management manager and we are customers of Okta. 

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reviewer2591397 - PeerSpot reviewer
reviewer2591397
Module lead at a tech vendor with 1,001-5,000 employees

I have used Okta for security purposes. It grants access only when you have the proper credentials, which I find essential for utilizing new technologies and web applications.

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reviewer2049852 - PeerSpot reviewer
reviewer2049852
ISG Providers Lens Research Lead Analyst at a tech services company with 1,001-5,000 employees

It is the authenticator for secure logins. We use it to log into companies' applications with a double security level. 

It is to prove that I am an employee authorized to use certain applications.

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reviewer1378911 - PeerSpot reviewer
reviewer1378911
Security Solutions Engineer at a tech services company with 1-10 employees

We are using Okta Workforce Identity for our clients to be able to plug into the applications without entering the credentials. We are using a single sign-on for our services.

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reviewer1329747 - PeerSpot reviewer
reviewer1329747
Security at a tech services company with 201-500 employees

I did about six months' worth of work on it. It was more towards getting our lab set up, getting the certification done, etc.

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reviewer1712571 - PeerSpot reviewer
reviewer1712571
Implementation Engineer at a tech vendor with 201-500 employees

The primary use case is for identity and access management. The single sign-on and access control can be done as a part of Okta. You have APIs to work within Okta and user provisioning.

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reviewer1299993 - PeerSpot reviewer
reviewer1299993
Customer at a tech services company with 501-1,000 employees

We are using Okta as a service where users can access our services that are maintained in the cloud or on other websites.

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reviewer1413921 - PeerSpot reviewer
reviewer1413921
Sales Executive at a tech services company with 51-200 employees

Okta essentially helps us to onboard employees. We do have difficulty onboarding specific employees, as we're a growing company. Okta helps us provision the software as a service applications that we have in our company for the new hires. We do about 5% software as a service application. Once they join the company, it's a simpler process and a quick onboarding process for them.

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reviewer1543356 - PeerSpot reviewer
reviewer1543356
Okta Product Manager at a security firm with 11-50 employees

The main use for the solution is for security. It can provide multifactor authentication to allow more security when accessing server applications or different types of services.

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it_user1551708 - PeerSpot reviewer
it_user1551708
Responsable Avant-vente at a computer software company with 1,001-5,000 employees

Our customers use it for multi-factor authentication, lifecycle, and workflow.

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HT
Hichem TALEB-BENDIAB
CDO & Co-Founder at ELYTIK

I am not using the custom identity aspect; I use it only for customers and staff. We wish to sell the customer EIM because, at the moment, they have a SaaS solution. You can use Microsoft Azure to host Workforce Identity.

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TL
Thiago Lopes
Information Security Manager at a tech services company with 51-200 employees

The primarily use of the solution has been for education and to support our Federation identification as well. We also use it for a Google IDM, in that you use it to segregate our Google DCB environment and provide for our engineers.

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AT
ABHILASH TH
Managing Director at FOX DATA

We are an authorised reseller partner

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it_user1335273 - PeerSpot reviewer
it_user1335273
Chief Technology Officer at Windval Technology Solutions LLC

We are a solution provider and Okta is one of the products that we implement for our clients. I am a solution architect and help to design the system.

Most of our clients have a hybrid architecture where they want to use a single sign-on. They have some applications on-premises, whereas others are on the public cloud. This means that they have a two-tier or three-tier architecture.

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reviewer1425639 - PeerSpot reviewer
reviewer1425639
Information Technology Consultant at a tech services company with 1-10 employees

We mostly use it for MFA for logging into our Windows RDS environment and a web-based application called Tableau. We are using the latest version.

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reviewer1405281 - PeerSpot reviewer
reviewer1405281
Managing Director at a tech services company with 1-10 employees

It has got a big network of apps that easily integrate into it, making deployments a lot faster than traditional identity platforms. So, the use case will be companies that are looking to be on a cloud journey for cloud adoption strategies. It also suits companies that have on-premise applications and would like to make them web-based, essentially, access them on one portal. Thus, allowing companies to ensure that they can pretty easily manage access to these applications by their users.

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AmitSingh2 - PeerSpot reviewer
AmitSingh2
Microsoft Azure Engineer at Sycomp

We are using this solution for access management and user provisioning. We are also using it for user and group synchronization and as a password for authentication.

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EQ
Esteban Quinones
Manager, Identity Management Services at Verisk Analytics

SSO and MFA: To extend Identity Authentication on the existing IAM identity and account operations to the multiple domains for administrative and help desk personnel. Improve consistency of the identity management processes across the organization and improve compliance with governance mandates.

The access management with Okta revolves around the establishment of a single authentication store (reducing the number of accounts), which will allow the migration of existing applications to federations, or a common identity store. It will also establish a suite of centralized authentication services that can be used for future applications and systems platforms.

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AV
Arun Kumar V
Manager- IT Operations at Yodlee

Intergated on-prem and cloud applications on multi-tier domains and user identity accessing applications hosted on cross domains. Full fleged automation using AD and Okta groups for app assignment. 

Lifecycle Management of apps on our Okta tenant. 

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AP
AlessandroPiana
Senior Security Architect South Europe at a tech services company with 10,001+ employees

The primary use case of this solution is for access management, multi-integration, and passwordless access.

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RS
RafalStas
CEO at a tech services company with 11-50 employees

We primarily use the solution to access cloud solutions and VDI

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reviewer947787 - PeerSpot reviewer
reviewer947787
Founder & Sr Managing Director at a tech services company with self employed
  • Supporting SaaS implementations from corporate login.  
  • I'm a consultant and have worked with Okta at two clients. Both had started to leverage Okta for single sign-on to SaaS services and internal systems. One was more advanced, the other was only doing limited federation and not taking advantage of the power of Okta.
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MJ
Marc Johannes
Service Desk Administrator at a tech services company with 1,001-5,000 employees

We use it as an SSO hub for applications to be added/removed from users' profiles and troubleshooting, as well as an active directory. 

I work at a service desk providing IT support to PayU international and Naspers.

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JS
Jaskeerat Singh
Consultant at a tech services company with 201-500 employees

We used this solution for provisioning more than one and a half LAC users and integrating more than 300 applications. SSO and MFA has been implemented on almost all applications. MFA options used: RSA token, Okta Verify, etc.

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HA
Hazwan Ariffin
Application Support Engineer at a computer software company with 201-500 employees

Okta is not just an identity provider (IdP) since, with the help of SAML, it can also be a service provider (SP), which then allows it to integrate with a different identity provider. In other words, it provides SSO. In my organization, we use Okta as a centralized solution for our multiple platforms. With just one login users are able to access any associated platforms without having to log in multiple times.

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it_user877146 - PeerSpot reviewer
it_user877146
Sr. Systems Engineer at a healthcare company with 5,001-10,000 employees

We use Okta primarily for user-provisioning and as an SSO portal for access to our applications.

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Informat2f02 - PeerSpot reviewer
Informat2f02
Information Security Design Engineer at a manufacturing company with 10,001+ employees
  • SSO integration with an on-premise Active Directory environment
  • Universal Directory synchronization and leverage UD to integrate with other cloud federated applications
  • O365 SSO integration
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VA
Velayudham Avudainayagam
Technical Specialist at a tech company with 10,001+ employees

We use Okta for single sign-on (SSO) of multiple applications, access management, and multi-factor authentication (MFA).

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reviewer1378911 - PeerSpot reviewer
reviewer1378911
Security Solutions Engineer at a tech services company with 1-10 employees

As an Okta Identity engineer, I implement Okta for different clients such as banks, telecoms, and insurance companies. These companies need an IAM solution to manage their employees securely and provide them with access to the right applications. Okta is used to automate provisioning and support any errors encountered during and after deployment. 

Companies use Okta Workforce Identity to manage their employees' secure access to applications and to minimize the effort required by IT teams to manage identities. The solution helps organizations allow their employees to log into their applications without re-entering credentials and securely access their applications via MFA.

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Deephak SS - PeerSpot reviewer
Deephak SS
Consultant at a tech vendor with 501-1,000 employees

I mainly use Workforce Identity to give users access to applications.

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reviewer1980216 - PeerSpot reviewer
reviewer1980216
Business Development Manager For Palo Alto Networks at a tech services company with 1,001-5,000 employees

We use the solution for application security.

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Buyer's Guide
Okta Platform
March 2026
Learn what your peers think about Okta Platform. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
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