Microsoft Intune Reviews

Before working with Microsoft Intune, I was not using another solution for the same needs. I decided to give it a try with Microsoft Intune because it provides me with the ability to manage devices properly.

I have been using the Enterprise Application Management feature of Microsoft Intune, which enhances abilities when it comes to app discovery, deployment, and automatic updating.

They should improve Microsoft Intune to make this tool better and simpler. Less development and moving things around would be beneficial. There may be room for improvement on the feature side, particularly with some integrations.

I have been using Microsoft Intune for six months.

I assess the stability of the product as low. I have faced downtime crashes and performance issues with Microsoft Intune.

Microsoft Intune is adequately scalable for thousands of users in my environment.

I have not contacted tech support yet.

I was not using another solution before Microsoft Intune. I decided to implement it because it provides me with the ability to manage devices properly.

Microsoft Intune has reasonable costs for me.

I am currently using Sophos MDR.

My user experience with Microsoft Intune is acceptable, though it can be irritating at times. It still accomplishes its intended purpose.

My total rating for Microsoft Intune is seven out of ten.

Public Cloud

Microsoft Azure

The primary use cases for Microsoft Intune are patching and mobile control.

The ability to deploy patches and automate software deployments to end-user devices is very useful. Managing the applications and compliance has been easier with over two thousand devices. The solution is easy to use and deploy, particularly for Microsoft-based devices.

The asset management component is not very granular. If it could provide information on devices, their composition, specifications, licensing, hardware expiry dates, software expiry, and inventory, it would be more robust. There is a need for better support for non-Microsoft assets, devices, and software applications, and integration with other tools, like Linux, is needed.

I have been working with Microsoft Intune for about six months.

I was not part of the initial deployment, but I have been involved in deploying Microsoft Intune to end-user devices, and it is very good. The deployment took about an hour.

The technical support by Microsoft is not so good. We have to manage many things by ourselves and do not receive responses in a timely manner.

Negative

We're using both Microsoft Intune and ManageEngine as a result of a merger. One company was using Microsoft Intune, and the other was using ManageEngine. We are deciding which one to focus on.

I rate Microsoft Intune overall as seven out of ten.

Public Cloud

Microsoft Azure

I primarily use Intune for troubleshooting user issues. For example, if a user raises a ticket stating that Teams is not working and they cannot connect to the corporate network, I check if they are in the appropriate group for certifications like Wi-Fi and PKI. If not, I add them to solve the issue. I am also involved in pushing apps like safety apps. My current project involves ensuring compliance with policies, BYOD, CYOD, Apple Business Manager, APNs, and Apple Push Notification certificates. Enrollment is another task I handle.

Having everything in one place is useful for our IT and security operations. We can remotely do anything in Intune. It protects data on managed devices. It is very effective.

Intune allows us to deploy managed apps directly from the Microsoft store by adding an additional layer of security, automatically reviewing apps before they are installed on end-user devices. For example, if a user needs an application and it is mandatory for them, it is silently and mandatorily downloaded from the company portal.

It is a cloud-based service. It is easy to use and offers privacy.

Intune helps the organization manage access to its internal apps, data, and resources. 

I am pretty new to this solution. At this time, I do not have any areas for improvement. I have heard about some downtime, but I am not in the local IT team.

I have one and a half months of experience in troubleshooting. Currently, I have two years of experience with Intune. I handle iOS and iPad tasks, including applications and small works.

I have not faced any issues. I have heard about downtime, but our local IT team manages downtime issues.

It is scalable and capable of growing with the business.

Microsoft has a portal with good resources. I have not interacted with their support.

Neutral

I have not used any other solution previously.

Its pricing seems reasonable.

I would rate Intune a nine out of ten.

Public Cloud

Microsoft Azure

Our customers primarily use Microsoft Intune for core management tasks, often in conjunction with System Center Configuration Manager, especially for Apache-related matters. Intune is also crucial for mobile device management, policy deployment, and ensuring robust security, particularly when activating and deploying security features like Defender to endpoints.

Some of our customers implemented Microsoft Intune because of integration issues and old legacy operating systems.

We use Intune in on-premises, cloud, and hybrid environments.

Intune brings all of the endpoint and security management tools into one place. They have also integrated it with non-Microsoft operating systems, which is a huge plus.

Consolidating endpoint and security management tools into a single platform offers significant benefits for our IT and security operations teams. With centralized visibility, they can gain better control over their systems, identify potential vulnerabilities, and take proactive measures to protect customer data. This enhanced oversight empowers them to address security gaps effectively and ensure a more secure environment.

From the user perspective, the Intune experience is exceptional for those familiar with it. However, for those still learning the technology, it suggests that Intune is user-friendly and straightforward to comprehend.

Intune offers administrators enhanced visibility, control, and ease of management. Patching and updating devices is streamlined, while end users benefit from simplified onboarding, intuitive usage, and robust security features like conditional access.

Intune is essential for safeguarding data on company and BYOD devices, especially in hybrid environments.

Intune significantly enhances IT productivity within our customers' organizations. Before Intune, administrators often struggled with visibility and management, particularly for mobile devices and laptops. They wasted time searching for assets and deploying numerous tools to achieve visibility and enforce management policies. Intune streamlines this process by eliminating the need for hundreds of agents. Simply implementing Intune provides the necessary visibility and management capabilities.

Intune offers significant cost savings. By comparing its licensing model to third-party solutions, we can easily see the return on investment in terms of reduced business expenses. Intune can help businesses save between 35 and 45 percent.

Intune simplifies vendor management by providing visibility into end-of-life dates for most hardware, especially laptops. This makes it easier for administrators to monitor the support status of both software and hardware. By tracking updates and end-of-life information from various vendors, administrators can easily view this data in a consolidated summary.

Before implementing Intune, their security posture was significantly lacking, with most organizations scoring below 20 percent. However, after Intune deployment, especially for banks, compliance became a crucial factor. Intune’s recommendations on improving security scores, particularly Secure Scores, have been instrumental in boosting their ratings to between 75 and 85 percent.

The consolidation has impacted licensing costs due to centralized oversight and dashboards. This raises questions about whether we should continue with the current approach or explore alternative options like Microsoft or a more standardized solution. There is a significant cost advantage to vendor consolidation and visibility.

The core management feature in Intune is invaluable to us, especially considering the challenges we often face with System Center when pushing external updates. Intune has proven to be a game-changer for me in this regard.

Intune's privilege management feature, while beneficial, is less intuitive than other Intune features, making it challenging to use. To improve this, more demonstrations and technical sessions would be helpful.

If Microsoft offered a standard license trial that allowed customers to experience its capabilities, customers would be more likely to purchase Intune.

The technical support has room for improvement.

I have been using Microsoft Intune for six years.

I've never encountered any performance problems with Intune. The largest deployment I've undertaken was for ten thousand devices, and even then, I experienced no issues with the Intune platform.

Microsoft Intune is highly scalable.

We encountered an issue once, but unfortunately, we had to seek support on our own. Therefore, Intune support is particularly challenging.

Neutral

We use VMware, Citrix, and various other third-party tools for MDM. These tools include Qualys, GFI, Managed Engines, and others, each offering different functionalities and service levels.

Intune offers a more straightforward licensing process than other vendors. Additionally, its integration capabilities, especially with Microsoft products, are generally smoother and less problematic than many third-party solutions. This allows for a more direct and measurable path to success, enabling users to assess their progress even in the early stages of implementation. 

I have been familiar with Microsoft products for some time, making the initial deployment of Intune relatively straightforward. We begin with a customer immersion session, where we sit with the client to conduct a workshop. This workshop ensures they fully understand the Intune solution's capabilities and limitations. We then establish clear objectives and goals for successful deployment. Our engineers work closely with the customer on-site, deploying the solution and training designated champions to assist user adoption. Following this, we provide comprehensive training and a transition period for the entire organization.

The number of users in an organization determines the number of people needed for a deployment. For organizations with fewer than 500 users, a team of five to six people would suffice. However, organizations with more than 1000 users may require a team of ten.

I would rate Microsoft Intune eight out of ten.

Intune's low maintenance requirements make it a valuable asset for our clients. Once implemented, Intune typically requires minimal ongoing maintenance, ensuring a smooth and efficient experience.

The integration of Intune's capabilities with Microsoft 365 and security for both cloud and co-managed devices is crucial as we transition to the cloud. Intune's visibility into devices provides significant value, and neglecting this integration would be a disadvantage for administrators as cloud-based management becomes the norm. Therefore, incorporating Intune into your cloud migration and strategy is essential for effective device and mobile phone management.

I highly recommend Intune to others. Its visibility feature is imposing. With visibility comes control, and a quick demo can showcase the potential benefits. By highlighting the need for more visibility in their current setup, it's easier to convince them of Intune's value. This also simplifies discussions and makes the decision-making process smoother.

We use Intune to manage devices and configurations on all platforms, including Windows, iOS, iPad, and Android. It also provides conditional access from the Azure portal. We have also used Intune to bifurcate data and data transfers. We have an Intune entry list that shows the device count and bandwidth of each, so we can manage the data flow from every device based on whether it's corporate or personal. 

Intune is flexible. If you want to move a device that was previously on-prem, we can bring it to the cloud and apply all the policies. This is helpful for even those organizations that were on-prem and not on the cloud. They can also come and use these features, which are pretty cool and would be handy to protect the data and manage the devices as well.

It's handy to manage all the hybrid devices that are on-prem and in the cloud. If a user accesses company resources on their work profile or their personal devices, they can register the device in Intune and access the company data. Intune is a crucial part of the overall structure because we can use it to analyze risks and threats coming into our organization and predict what will be vulnerable. It's necessary to analyze all those things from a security perspective.

Intune's advanced endpoint analytics require a separate license. We are keen to use that one because it comes with more features, flexibility, and control for admins over the devices. We haven't used it, but I've tested it on my tenant with a few devices

It is much easier for admins to use that cloud PKI infrastructure compared to when we had to set up all those things using our Skype profile from Intune. It's quite handy. It takes a little work on the admin side, but the whole structure is the same.

Intune drastically improved our productivity. Work that was previously completed in four hours could now be finished in one. It saved our IT admins many hours of work. Once we migrated from our on-prem servers to the cloud, the Cloud PKI saved us a lot of money. I don't know the numbers, but we are saving so much money because of this. 

The best part of Intune is application deployment. We can deploy an application to several users with a single click. We can use conditional access, granting access to users based on certain conditions, such as location, platform, etc. 

With the help of Microsoft Defender, we can bring each endpoint or node under  Intune's umbrella and manage it through Defender. The most effective feature for managing mobile devices is the compliance policy, which mandates that any user on a particular device should be compliant. It should meet the requirements the company sets and be upgraded. The user should meet all these security criteria we have implemented. 

Intune's app management can support our business operations. For example, if a user wants an Android app, we can deploy it through the Android store, but if we're talking about any MSI on a public-facing platform, we can convert it into Win32 and deploy it to the whole enrollment. Intune is quite flexible.

Compared to another Indian MDM tool I use, Intune provides more flexibility for security. The Microsoft name assures us that our data will be protected. Control over data is the main concern on the cloud.

The reporting causes problems because we're trying to gather data to present to the management, but we can't get the data they request. If a user has removed an application from his device, but it won't report it at exactly the right time. It takes time to sync from the device to the portal. Let's say we are preparing a list or deck for the number of compliant devices that meet all of the organization's requirements. In a real-time scenario, that device could be compliant, but it is showing as non-compliant on the portal. It sometimes hampers the overall decisions that we make on our end.

I have used Intune for four and a half years.

I rate Microsoft premium support nine out of 10. Their premium support is top-notch. They build a bridge to resolve the issues. Standard support varies, depending on the engineer you get. It could range from six to eight out of 10. 

Positive

Previously we used SCCM. It's a Microsoft solution, but Intune's user experience is much better because it's cloud-based and it's more cost-effective. 

Deploying Intune is pretty simple for someone who is experienced with the program. The admin needs to know the basics. Otherwise, it's user-friendly. The time needed to deploy depends on the network, but if everything is perfect, it only takes five to 10 minutes to deploy an application on a Windows device. An Android device is in a similar range. In some weird scenarios, it may take 15 minutes. It doesn't require much maintenance after deployment because it's cloud-based, so we don't need to update anything.

Intune cuts the amount of time we spend on these tasks in half.

Intune is a better value than SCCM or other management tools because we can integrate more with Intune. 

I rate Intune eight out of 10. I would recommend Intune to others. Microsoft offers many new handy features, such as the ledger and the ability to locally administer managed devices. It doesn't require much hassle to set up these things. It's worth the price.

Public Cloud

We control the endpoints and push the software. We also manage the patch schedule, quality updates, and feature updates. We use pretty much everything that is offered within Intune.

Our operations are much simplified. Traditionally, IT support has to manually install a lot of software. For example, Adobe, Google Talk, Google Hangouts, or any other solution has to be installed manually. With Intune, we can automate when somebody is joining. When a laptop joins the company domain, it is much easier to install different applications.

Intune brings all of our endpoint and security management tools into one place. It is always nice when you have a centralized place to look at all the devices. It helps the IT administrators to have a broader overview. It helps if they want to have a quick look at the endpoints or any software that did not install correctly. It has been great for the IT administrators. I log in pretty much every day to take a look at any failures, any out-of-compliance devices, etc.

Intune has been beneficial to me. I have been using it daily. I can see everything through one dashboard. I do not have to jump in and out of different places. 

Intune has definitely saved us costs. We do not have to go and get another software. We are saving quite a lot there, maybe 30,000 to 40,000 annually.

In terms of user experience, the good thing is that users do not feel anything. The users do not have to experience a reboot when an application gets installed. Traditionally, they have to restart their laptop or they experience slowness. All these issues are gone. It is all done in the background. The whole idea is that the user does not need to know what is going on at the back. They just need to use the application. When it gets installed, they will get a notification saying that the app has been installed by their admin. They can then just open the app and use it. That is it.

The ability to push applications on devices is valuable. You do not have to manually install applications one by one. If you like to use ten different applications, you do not have to manually go and download them one by one. Intune can compile a package for you, and then you can just push them from the admin center.

I would like to see easier pushdowns. Currently, we have to package our own software and then push it. Intune can make that way easier and integrate applications, such as Zoom and Adobe Acrobat, that are used by a lot of enterprise or corporate organizations. If they can integrate all the applications in their Intune system and allow all the IT admin to see any vulnerability upgrades or any feature upgrades required, that would be great. Currently, we do not have this kind of information proactively showing up in the admin dashboard.

The UI is very difficult to navigate around. You have to click multiple times. For example, you have to click four or five times to get to the BitLocker key. If something is missing or something is not installed properly, you get the same error every time. Behind the error message, there is a lot of meaning to it. The user interface and the way Intune shows the errors for troubleshooting do not make it very useful for me. We can only get a glimpse of the error, but you have to figure out the rest of the things on your own. You have to go to Google, or you have to go to GitHub or another forum to find any related information.

I have been working with Microsoft Intune since I joined this company. I have been with the company for two years, and my company has been using it longer than that.

I would rate it a 6 out of 10 for stability.

I would rate it a 6 out of 10 for scalability.

Microsoft support does not know a lot of things. There was some issue with the software integration or software deployment. If you ever open a case with them, I feel like they do not really know a lot of things. If you open 5 cases, they are able to resolve only 1 of them. You have to resolve the rest of the 4 cases yourself. You have to troubleshoot them on your own. Their support is not that great. I would rate their support a 4 out of 10.

Neutral

I have not used any similar solution.

We have a cloud environment. Its initial setup was straightforward.

It does not require any maintenance from our side.

I did it all by myself. I do not need any help.

Its price is quite okay. I wish they provide certain additional features with the same license.

There are a lot of free videos about Intune on YouTube. To those who would like to use Intune, I would advise having a look at those videos to learn how to navigate around and how to use it before they start using Intune. From there, they can completely kick off the journey with Intune.

I would rate Intune a 7 out of 10.

I use Microsoft Intune to manage mobile devices and enforce security policies.

The most valuable features in Microsoft Intune for me are application deployment, Defender deployment, and asset management.

There is room for improvement in integrating additional features such as Purview and SharePoint activities into Intune, which would enhance its functionality.

I have been working with Microsoft Intune for four years.

The stability of Microsoft Intune is quite good.

The solution is very scalable.

I would rate the technical support for Intune as a nine out of ten.

Positive

We previously used SCCM. We switched to Intune due to its better usability, cost-effectiveness, and alignment with our Microsoft-centric environment, as we predominantly use Windows across the domain.

The initial deployment of Microsoft Intune was complex as fine-tuning policies took time. We ran a POC for three to six months before deploying to production. Our implementation strategy involved evaluating vendors, cost comparison and prioritizing security features. We opted for Microsoft Intune for its ability to consolidate security telemetry into the Defender portal. Deployment followed a phased approach: POC, small pilot group, then rollout to production. 

The solution requires maintenance from our side. This includes change management and configuration management to prevent unauthorized changes to policies, as well as constant review of threats from mobile devices. A team of four people is involved in maintaining the solution.

We used an integrator for deployment, which was a positive experience.

Having all endpoint and security management tools in one place streamlines IT and security operations. It simplifies processes for help desk support, image deployment, and asset management. Transitioning from SCCM to Intune has made tasks like application deployment easier and more efficient.

Intune provides full endpoint visibility and IT control across devices.

Intune has significantly improved our IT operations by consolidating management tasks into one portal. This streamlined approach has led to greater efficiency and effectiveness in our operations, as we no longer need to navigate multiple portals for various tasks.

Overall, I find the user experience of Intune quite positive. It streamlines tasks such as deploying applications and managing mobile devices, which previously required multiple applications. Transitioning endpoints to Intune, including laptops and servers, has been straightforward. Creating security policies and compliance policies is also easier within Intune.

We use the tunnel feature in Intune for MAM to provide remote access to corporate resources on mobile devices. We integrate Intune with Microsoft E5 Compliance Module for DLP, which helps maintain user privacy while protecting sensitive data.

Intune is highly effective for security in hybrid work environments, especially for protecting data on both company and BYO devices. All policies, including those for MDM and BYOD, are managed through Intune, ensuring consistent enforcement. Additionally, Intune offers features like allowing BYOD devices to access corporate data while restricting downloads or uploads, enhancing security without compromising productivity.

Intune's utilization of Microsoft security signals enhances our organization's security by providing visibility into Defender, MDM, Nathan, DLP, and other aspects. While there is a separate Defender portal, Intune allows access to certain features, offering comprehensive security management within a unified platform.

We use the Endpoint Privilege Management feature in Intune to control user access, especially for system admin accounts. This helps improve security by limiting the visibility of passwords and enforcing password rotations. Additionally, role-based access is managed through Intune, enhancing security without hindering productivity.

Endpoint Privilege Management helps reduce our organization's attack surface by providing greater visibility into account usage and usability. Previously, we lacked this visibility, but now we can grant engineers precise roles and responsibilities through privileged access management. Additionally, just-in-time access limits privileges to a small window of time, minimizing the risk of prolonged access.

Intune has positively affected IT productivity in our organization. It offers easy deployment, a user-friendly portal accessible both on and off the network with the right MFA, and consolidates all features, policies, and tools under one portal. This integration has increased efficiency as we no longer need to navigate multiple portals for different tasks, such as SCCM or image deployment.

Overall, Intune has helped reduce the risk of security breaches in our organization. Reducing privileges on accounts limits the impact of potential breaches. Additionally, with real-time data provided through Intune and Defender, we have better endpoint protection, further enhancing our security posture.

Intune has helped our organization save costs by being cheaper than purchasing SCCM licenses and other licenses. We estimated it to be at least 50% cheaper than our previous budget for similar solutions.

By using Intune, we have consolidated vendors by removing SCCM and Endpoint Protection from our portfolio. Defender now serves as our primary endpoint protection solution, streamlining our vendor management. The consolidation of vendors by using Microsoft Intune has not affected our security posture negatively. It has improved effectiveness, although we removed two security vendors from our portfolio, our footprint with Microsoft increased, balancing the impact. It didn't affect our licensing costs. In fact, we saved money as the cost of Intune was lower than what we were paying for the mobile line and SCCM.

The integration of Intune suite capabilities with Microsoft 365 and Microsoft Security is crucial in our journey to the cloud. Both aspects, cloud management, and security, are equally important in our strategy.

Overall, I would rate Microsoft Intune as a nine out of ten.

Public Cloud

With Intune, managing devices is a breeze. I use it to enforce security policies and seamlessly deploy applications to handle Windows 11 upgrades. It is like my one-stop shop for device management – no more manual headaches, just simple templates making my life easier. Plus, with Windows 10 support ending soon, Intune ensures a smooth transition to the latest and greatest without much hassle.

Overall, Intune has been a game-changer for our organization. It offers enhanced visibility, helping me identify and fix issues swiftly. Since implementing it, our security score has seen a noticeable improvement.

Intune gives me full visibility and control across all devices. For instance, if a device is slowing down, Intune alerts me, and I can proactively upgrade the hardware, like moving from HDD to SSD or M.2, ensuring optimal performance. It is like having eyes and control over the entire device landscape.

Intune has significantly reduced the risk of security breaches. With its robust security features and compliance monitoring, I can track and manage everything from emails to miscellaneous activities, ensuring a proactive stance against potential security threats.

The user experience of Intune is a perfect ten for me. It provides an incredibly helpful and seamless interface.

Intune has saved costs by preventing potential security threats. Restrictions on accessing miscellaneous websites have been invaluable in avoiding virus downloads and data loss. 

The reporting and analytics features in Microsoft Intune have been a lifesaver. In the report section, I can quickly identify device issues, compliance problems, or deployment failures. It provides a clear overview, allowing me to take immediate action, whether it's redeployment or manual adjustments, keeping everything in check and running smoothly.

While Intune works perfectly well, the only potential downside is that the deployment could be a bit complex for some users.

I have been using Microsoft Intune for three years.

The stability of Intune is impecable.

I would rate the scalability of Intune as a ten out of ten. I have not had any issues with it.

Technical support from Microsoft for Intune is top-notch, a solid ten. Whenever I have had issues and opened a ticket, they have been quick to respond within half an hour to two hours. The solutions provided are effective with detailed instructions and additional information.

Positive

My deployment model for Intune is gradual and cautious. It is like navigating through a vast ocean, where I test on a few devices first, slowly deploying one thing at a time. I learned the hard way that rushing impacts users, so it is a step-by-step process, taking a month or two, testing, deploying, and making adjustments as needed. Patience is the key to Intune deployment.
Deploying Intune wasn't a walk in the park, but it wasn't overly complex either. I would say it is moderate—needing time, experience, and knowledge. Testing is crucial.

Microsoft takes care of updates and maintenance. I just need to stay on top of deploying new patches that come from vendors, ensuring our machines are up-to-date and secure.

The return on investment with Intune has been excellent. The increased productivity and control over machines justify the cost, giving a full value-for-money experience.

We use Microsoft Intune to ensure security compliance mainly through our DLP project. It is our go-to for deploying new features and staying on top of security patches. Intune keeps us informed about vulnerabilities, making it easier for me to download and deploy updates across our infrastructure, ensuring a robust and secure system.

The standout features of Microsoft Intune for managing and securing our workforce are endpoint protection, streamlined deployment of applications, and easy handling of feature updates. Creating Intune policies is a breeze; for instance, deploying applications is just a matter of selecting them and letting Intune take care of the rest. It is a time-saving and efficient way to keep our systems secure and up-to-date.

The real game-changer in Microsoft Intune for our data security is the ability to create and enforce specific policies. I have set up two types: one within Intune and the other through GPO. The combination of both has been pivotal in ensuring robust security measures for our organization.

Having all endpoint and security tools in one place with Intune is quite valuable. It allows me to track device usage, block systems, and, if necessary, wipe company data for security purposes. The integration with OneDrive ensures seamless syncing and backup of user data, providing an added layer of protection. It is like having a control center that empowers me to respond swiftly to any security concerns.

For securing hybrid work and data protection, I set up Intune to handle encryption using tools like BitLocker. It provides an added layer of security, allowing me to manage BitLocker keys and make necessary changes for better control. This way, even in a hybrid work environment, I have visibility and control over data protection measures.

Intune's integration with Microsoft security has significantly bolstered our organization's security. From prompt security patches to timely machine restarts and access control, it covers a multitude of aspects, ensuring a robust and proactive security stance.

Using the Endpoint Privilege Management feature in Intune has been a productivity boost.

After deploying Intune, there was a shift in user freedom, but it was a positive change. I could restrict access, control network usage, and block certain applications, enhancing overall security. While some users may find it limiting, it aligns well with the organization's focus on security.

Intune must integrate with Microsoft 365 and Security. The synergy is powerful. For instance, in security, I identify vulnerabilities and know precisely what patches to deploy using Intune. It is like a seamless collaboration that streamlines the process.

Microsoft Intune's integration with other Microsoft tools has revolutionized my device management strategy. It is like a helping hand that makes everything easy and seamless. Over the past five to six years, it has become an essential and efficient part of my device management toolkit.

Microsoft Intune's integration with other Microsoft tools has revolutionized my device management strategy. It's like a helping hand that makes everything easy and seamless.

For new users, my advice is to take advantage of Microsoft's virtual training sessions and certifications. Sometimes, they offer free certifications, which can be beneficial for users, considering the investment companies make. The biggest lesson I have learned is the incredible control and flexibility Intune provides. From deploying and removing applications to blocking and deploying the OS, it gives complete control over the infrastructure, making it invaluable for users in the field.

Overall, I would rate Intune as a ten out of ten.

Public Cloud

Microsoft Azure

One prominent use case for Microsoft Intune revolves around the Active Directory, particularly focusing on user and device management, as well as mobile device enrollment. The primary objective in this scenario is to establish effective governance. This involves tasks such as pushing passwords and implementing policies seamlessly.

The most significant benefit lies in the ability to seamlessly handle personal devices, such as iPads, ensuring automatic compliance with comprehensive policies. The convenience of having robust support makes it easy for staff to manage device configurations independently, eliminating the need for external intervention.

It consolidates all endpoint and security management tools in a single location, significantly enhancing the employee experience. This is especially beneficial for executives or high-profile individuals who frequently change devices. The process is simplified – whether configuring a new iPad or downloading required applications, it's all streamlined. Executives and end-users can manage device enrollment independently without relying on support staff for tasks like setting up Outlook or other tools. The system allows for immediate enrollment and device tracking.

It offers comprehensive endpoint visibility and IT control across various device platforms. This proves highly beneficial for IT operation teams, providing details on the number of devices, their compliance status, and overall device status, including network access. The dedicated dashboard is a valuable tool, allowing users to proceed with applications and configure settings. Additionally, it assists in managing devices that may not have updated configurations promptly. For instance, in the case of a new iOS release, users receive reminders to update their devices, ensuring compliance with company policies and continued access to enterprise data.

Our experience with Intune in terms of user satisfaction is outstanding. If we were to quantify it on a scale from one to ten, I would confidently rate it around nine.

Intune plays a crucial role in securing hybrid work environments and safeguarding company data on both company-owned and BYOD devices. On a scale from one to ten, I would rate its effectiveness a nine.

The influence of Intune on our organization's security is substantial. Its impact is significant because I no longer need to be concerned about compliance or the enforcement of policies. With a single dashboard, I can efficiently handle all aspects related to compliance and security.

It has impacted IT productivity in our organization, and I would rate it around seven on a scale of one to ten. The flexibility of using Intune on multiple devices, including up to three or four, has been particularly beneficial. Whether I'm traveling or working remotely, I don't need to carry my laptop everywhere. I can efficiently manage emails and other tasks on my iPad, and if necessary, respond to emails, take calls, or update documents. Additionally, using my iPad for note-taking with OneNote is seamless – all notes captured on my iPad are automatically synchronized with my laptop. These features prove highly useful and convenient in various scenarios.

It has assisted our organization in cost savings, approximately ranging from twenty-five to thirty percent.

The system as a whole is immensely valuable, proving to be highly helpful and practical.

There has been a noticeable increase in productivity for both my organization and clients. The primary factor contributing to this enhancement is the user-friendly nature of the platform, coupled with effective technical support.

An area for improvement is the absence of seamless integration, particularly with external dashboards. Currently, to obtain an updated overview of devices not in compliance, we need to download the data, restricting visibility across other platforms like Power BI or third-party dashboards. This presents a challenge as we have to manually pull and manage the data, highlighting the need for enhanced integration with dashboard solutions.

I have been using it for three years.

I would rate its stability capabilities nine out of ten.

Its scalability is highly commendable, and I would give it a rating of nine out of ten.

The technical support is quite effective, and I would rate it at around nine out of ten.

Positive

The initial setup was quite straightforward.

It is deployed across various locations and departments.

Maintenance primarily involves administrative staff occasionally creating reports or extracting specific data. Apart from these tasks, there doesn't seem to be much ongoing maintenance required.

We have seen a return on investment by using it.

The cost is somewhat on the higher side, particularly when considering certain price points, especially in markets like India. It takes time for people to recognize and appreciate the features offered. Convincing customers to adopt this solution can be challenging initially, but as they explore its capabilities over time, they acknowledge the value of the investment. If the pricing were more competitive, it would be easier for me to recommend it to customers as their preferred choice over other endpoint management solutions.

The integration of Intune Suite capabilities with Microsoft 365 and Microsoft Security is of utmost importance to us. This is the primary reason why I encourage both my customers and the IT department to leverage it. The combined benefits of Intune with Microsoft 365 are substantial.

I encourage my users to embrace new ways of working and explore how tools like Intune can enhance productivity. Instead of relying on traditional methods and seeking IT staff for assistance, it's essential to leverage technology for improved efficiency. Overall, I would rate it eight out of ten.

Hybrid Cloud

I use Microsoft Intune to manage and secure all our devices from one central platform. It helps me enroll and configure devices, deploy applications, and enforce security policies.

We chose Microsoft Intune to enhance endpoint management, leveraging Azure Active Directory for robust authentication. Intune's cloud-based solutions streamline device and application management, providing a user-friendly interface while ensuring strong security measures and policy compliance.

Intune has significantly bolstered our organization's security by consistently applying the latest security policies and conducting regular assessments. Its proactive approach ensures that our security measures remain robust and up-to-date.

It has significantly increased overall IT productivity in the company by enhancing efficiency and operational effectiveness. For example, its continuous monitoring and detection capabilities prevent unauthorized access attempts and streamline resource creation processes.

Microsoft Intune has notably reduced the risk of security breaches in our organization. It has significantly elevated our security posture, which is evident in the increased security score it has provided.

Microsoft Intune has helped our company save costs, especially with the implementation of policies like BYOD. This has been a significant cost-saving measure for us.

The standout features of Intune are its excellent mobile device management and highly effective application management capabilities. They streamline our operations and significantly enhance security measures.

In terms of improvement, Microsoft Intune could enhance its patch management for various devices, ensuring regular updates and tracking of device privileges. Performance reports would also be valuable for better monitoring and management.

I have been working with Microsoft Intune for five years.

Intune is a quite stable product.

We have 2,000 users currently utilizing Intune. It is highly scalable.

I would rate Microsoft's technical support as a nine out of ten.

Positive

Before Microsoft Intune, we were using SCCM, which is a more traditional approach. We switched to Intune for its modern and comprehensive capabilities, as SCCM lacked certain functionalities and agility.

The initial setup of Intune was straightforward, taking just one day to deploy. Our implementation strategy focused on identifying and securing all available assets, including desktops and mobiles. The setup was managed by one person.

Endpoint Privilege Management, through enforcing the least privileged access, enhances user productivity by safeguarding sensitive resources and data. This proactive approach aligns with auditor-defined policies, ensuring secure privileged account life cycles and minimizing operational costs. It simplifies management while providing robust protection.

Endpoint Privilege Management strengthens our security against attacks by limiting privileged access. For real-time protection, it defends against malware threats on all devices, including new or remote ones.

Intune helped us consolidate vendors, enhancing security without significantly affecting license costs, as it operates on an enterprise model. This streamlining has improved our overall vendor engagement.

Intune's integration with Microsoft 365 and Microsoft Security is crucial for our cloud journey. It provides the flexibility for users to bring their own devices and work from anywhere, aligning with our automation scaling needs.

My advice for people who are considering using Microsoft Intune is to go for it. It offers excellent scalability, accommodating any number of devices, and it is straightforward to set up, providing effective plug-and-play functionality. Overall, I would rate it as a nine out of ten.

Public Cloud

Microsoft Azure