Microsoft Intune Reviews

We use Microsoft Intune to manage our endpoint.

Microsoft Intune simplifies endpoint and security management by unifying app deployment, device administration, and security features under one cloud-based platform. This lets us easily generate reports, and even remotely wipe missing devices through the Azure portal, enhancing overall endpoint protection.

Intune's user experience has been fantastic! The flexibility, especially with the company portal, allows users to independently install applications. This eliminates the need to constantly request installations from IT, saving everyone time.

Initially, some resistance and a learning curve slowed our adoption of Intune, but its benefits became clear during the shift to a remote workforce because of COVID-19. After initial deployment in 2020-2021, Intune simplified onboarding for new hires with remote access, allowing them to sign in to their laptops and gain immediate access to company resources.

Microsoft Intune helps with hybrid work models to secure company data by allowing employees to access work resources with BYOD while enforcing security measures on those devices.

Intune has positively affected our IT team's productivity. Everything is automated so their workloads have been reduced by 50 percent.

Intune has allowed us to consolidate other vendors. 

Microsoft Intune simplifies device management by replacing the traditional method of installing OS, joining a domain, and configuring everything manually. With a central management portal, we can easily group and manage all devices, eliminating the need to physically join them to a domain. This allows for seamless enrollment from anywhere, making Intune a user-friendly and flexible solution.

Manually syncing devices to enforce policies is cumbersome. Automating this process in Intune would significantly improve efficiency.

The licensing cost has room for improvement.

I have been using Microsoft Intune for three years.

We experience occasional delays with Intune, especially during updates, software deployments, and device syncs. While changes on the Intune portal should ideally reflect immediately on all devices, restarts or repeated syncing might sometimes be necessary for policy updates to reach endpoints. However, Intune functions well once everything is up-to-date.

Microsoft Intune is scalable as long as we have the licenses.

While SCCM offers a lower upfront cost with a single license, Intune's cloud-based subscription model provides greater flexibility and more features. Although continuous subscription fees make Intune more expensive over time, its functionality outweighs the cost factor for many users, especially those who don't require constant network connectivity for updates.

The initial deployment process was straightforward. We followed the on-screen instructions, downloaded the necessary software from the cloud, and our device was ready to use.

The time it takes to deploy Intune depends on our internet speed and location. On a fast network, deployment can be completed in ten to 20 minutes. Slower connections with high latency can take 30 to 45 minutes, and remote offices with limited bandwidth may require up to an hour or two.

Two people were required for the deployment.

The implementation was completed in-house.

Using the Cloud is expensive. Perhaps in five to ten years, we will see some cost savings.

The Intune license model is costly. We need to have an enterprise mobility license to use Intune. 

I would rate Microsoft Intune eight out of ten.

Our organization is currently piloting Microsoft Intune Copilot, which includes its AI functionalities. We're evaluating its features and functionality to determine its suitability for broader deployment across the entire organization.

Microsoft Intune simplifies mobile device management with BYOD for businesses, reducing the total cost of ownership. Intune's user-friendly interface eliminates the need for extensive IT expertise, making it a strong recommendation for most organizations.

We use it for pretty much everything related to endpoint management. We use it for bring-your-own-devices and corporate-related devices such as laptops and tablets. We have various operating systems such as Windows, iOS, and Android.

Microsoft Intune is helping to streamline operations and minimize administrative overhead.

We are using the Enterprise Application Management features of Intune Suite. It is very well designed and very well suited for Microsoft-related applications. Third-party applications can require some workaround. They do not always organically fit into the solution, but, overall, it is a great option to have visibility into what the users are using and be able to set up some policies based on that. We can allow applications or deny applications. We can manage what users can onboard. Overall, it is a great solution. We can definitely simplify and streamline some security operations.

Microsoft Intune is great for securing hybrid work and protecting data on company and BYO devices. What is more important is that it is not a static product. It is not that the product is very well established and not moving anywhere. It is constantly evolving. Microsoft seems to be spending lots of resources trying to improve and bring new features. That is great.

We are starting with Intune's Endpoint Privilege Management feature. It definitely impacts productivity. It is great and definitely helps a lot. It helps minimize the attack surface because you do not have elevated privileges accounts available all the time. It helps mitigate or shrink the potential impact or potential entry points into the network.

Microsoft Intune has helped us to manage the accounts with elevated privileges. We are a managed service provider. We sometimes have big turnarounds on the help desk. By their job definition, many of them are supposed to have access to different clients and different sensitive areas. It helps us to mitigate and manage these accounts, and, as a result, to be more secure. We can make sure that those accounts are not being distributed very freely. We have control over their actions. We have control over what they are doing. We have full visibility and accountability.

Microsoft Intune is easy to use, and it is able to enforce policies towards multiple devices. It is able to bring multiple classes of devices into the same security posture. I found that very useful.

The interoperability or communication with a different platform can be better. It is a two-way street. It is not only about Microsoft. The other platforms also have to be willing to share some information, but that absolutely can be improved.

I have been using Microsoft Intune for five to six years.

It depends on the level of access you have. We are a managed service provider, so we do have access to Microsoft. Generally, it is okay if you are able to find the right parties to talk to. It can definitely be improved.

Neutral

We did not use any other solution previously.

First of all, we do not have to deploy any third-party privileged account management solution. That is one tangible benefit. An indirect benefit is that by protecting your environment and making it more secure, you are potentially avoiding any downtime. It is hard to quantify what that downtime cost could be.

If an account with elevated privileges is compromised, you need to perform a lot of work. You need to change the password, disable the account, and recreate another account, so 10% to 15% of the downtime definitely could have been avoided.

We use Defender ATP and E5 licenses.

Intune was an organic choice because we are a Microsoft shop. We use everything that Microsoft can offer.

Microsoft Intune is a great solution. If you have a Microsoft environment, it is definitely the way to go. It can help you to streamline operations and simplify a lot of things. If you go into a multi-cloud environment where you have AWS, GCP, or any other cloud workloads, it may be a little bit more complicated. If you are a Microsoft shop, it is the way to go.

In terms of user experience, for the end users, it is pretty much seamless. It is more on the administrative side. If you properly configure it, it is a relatively seamless experience.

We have just started working with Microsoft Copilot in Intune. It is a very fresh solution. It has just been released, so we are setting up use cases and working with Copilot. We have a Copilot for Teams. We have a Copilot for Microsoft Office that we are utilizing. We have started playing with Copilot for some security operations. It is yet to be determined how much value it can bring. Generally, it can help you analyze and optimize some workloads and events more efficiently, effectively, and quickly. There is great potential, but we will see how it is in real life.

I would rate Microsoft Intune an eight out of ten.

We are using it for the endpoint deployment piece.

By implementing Intune, we are trying to get everything off on-prem.

Because of the FedRAMP space and some of the pieces we are doing, such as the new policies for CMMC 2.0, we have more worries when we have anything physical. It just made sense to go for a cloud solution. Because we were already using Microsoft products and we were previously partially using Intune, it just made sense to use Intune.

Once you start getting things hosted in the cloud, rather than having to host the domain pieces yourself, they can be generally managed by Intune. One of the issues that we had when we had the hybrid or on-prem deployment set was that users would have to use a VPN to be able to change their user email or their password sets. Having to manage on-prem exchange was an issue as well. There were other things like that. As we are moving the pieces over, we are noticing a lot more availability and easier configuration of pieces for users.

Intune has helped us with compliance. We are using it for CMMC 2.0 compliance.

Intune provides full endpoint visibility and IT control across device platforms. You can individualize it for your company with the Intune Company Portal app. You can make applications and other things and have them deployed via scripts.

The user experience of Intune has been nice for other individuals from what I have seen.

A lot of security is achieved via Intune policy deployment cases. There is a baseline security set, and then a part of it was configured with some of the other things that we needed for CMMC 2.0 compliance. It is containerizing for cell phones in particular and not allowing specific connection sets. We have more cells than anything else. A lot of the users do not even need to touch a lot of the system sets that we use. We have not had any issues with user availability.

One of the things that you can do with Intune is that you can have approved app sets. As a corporation, you know that a user needs to use an application, so you can have it added to Intune Company Portal apps. You can have it pre-downloaded for the users without the need for an admin's intervention. For the apps that users could need or do need, you can either force installation or set it up for the user if they need it.

Intune certainly affects our organization's attack surface. We are utilizing DLP, domain policies, and things like that via Intune. It is nice to be able to make sure that the users can have their laptops, and there is also no need to have a VPN service for a lot of those. It makes it easier for each user's things to be isolated.

We started utilizing the app proxy service. If you have local applications that use a web URL, you can use the app proxy and have Microsoft handle the VPN connection set rather than needing a VPN yourself.

Intune has helped to reduce the risk of security breaches in our organization. Intune has saved us costs. It has helped us reduce our workloads. When doing the hybrid deployment, we have to manage our on-prem environment and have additional security for it. By moving into the cloud, we have reduced the electrical cost of the office. There is also a price difference. Hosting our own VM sets versus having them host in Azure are two different things. Doing cloud integrations with pieces is easier in Intune than on-prem. It has been a nice thing that we have been dealing with recently.

We are using it for its DM Hosting, user hosting, and end-to-end deployment as well. It is all very nice.

I would like them to stop making changes and not tell people they have already made the changes.

I know that their AI pieces are at the infancy stage, but allowing users to do more tagging for information would be an interesting thing because Intune also directly integrates with Azure. Because a lot of the devices are hosted with that, you also get a lot of tagging of user data and other things like that. Tagging is still at more of an infancy set. You get a lot of false flags.

There can also be a more simplified use case for app deployment. They leverage MSIs and WIN32. I am having a more washed-out EXE process. Rather than having to build the script sets yourself, having them autogenerated script based on you uploading in a default location would be nice.

We are still in phases. It is not simple to just do a hard cutover for a lot of it.

Even though it is a Microsoft product, Microsoft does not sell or support the product directly, so you have to talk to a third-party set that is considered their partner to be able to access support. Our partner is JourneyTEAM. After utilizing billable hours with them and other pieces like that, we have been getting a lot of nice support via them. I would rate JourneyTEAM a 10 out of 10. I really enjoy working with those individuals.

We were using Symantec, and we ended up using Intune. Symantec is a nice security piece, and it does some device management. There is a domain-joined service for laptops. Intune has a similar service set. You do what is called the hardware hash join into the Microsoft Intune to have the laptop cleaned by an organization rather than turning on a VPN and connecting to a domain service for a domain controller that an organization has. A lot of that is cloudly or natively handled by Intune. Especially if you go further with the Intune hardware hash joining process, there are some script sets that were put out. You can even do hardware hash harvesting from where you are purchasing, so you can have the OEMs give you the hardware hashes to be able to input that into your cloud environment. You then know that anyone cannot just walk away with the laptop because it is still joined to your Intune base.

In terms of differences between these two solutions, there is the domain service set. Intune manages the whole domain set, and then it also integrates into the other application sets. Intune is more of a product suite set. It also does the policy and detection pieces for devices, whereas Symantec is more strictly the policy sets and security.

Intune can bring all of your endpoint and security management tools into one place. For the use case that we are doing, we are leveraging additional security software as well, so there is a little bit of everything.

We are not using it for corporate assets. We are utilizing the M365 VM license set, which is a semi-part of Intune. That is how the users are reaching some of the remote corporate resources.

I would rate Intune a 9 out of 10. It is definitely a nice product, but there are nuances to it. Especially with them coming out with and changing name schemes for a lot of the features, you have to do digging to find the whole use case, but with all the options and different use cases, there is a lot to be gained.

We use Microsoft Intune to secure and control our notebooks and mobile devices.

Intune is deployed as SaaS.

Microsoft Intune has been instrumental in helping facilitate remote work.

Microsoft Intune brings our endpoint and security management tools into one place.

Microsoft Intune provides full visibility and IT control across our device platforms.

The Microsoft Intune user experience is seamless. The users are not affected by the control we have over the devices.

Enforcing privilege access using the privilege management feature allows us to quickly address the user's service requests.

Microsoft Intune has helped reduce the risk of security breaches. This control over our devices reduces the attack surface and makes them more secure.

Microsoft Intune has helped consolidate our vendors making it easier to administer control.

Intune suite's ability to integrate with Microsoft 365 and Microsoft Security for all managed devices is important and makes managing them easier.  

The policies restricting non-corporate devices on our network and the installation of unauthorized apps are the most effective for managing and securing devices.

The ability to block and erase remote devices is valuable to us, especially when those devices are lost.

I would like the ability to install the agent on devices from suppliers, which would enable us to implement a zero-trust strategy for guest devices.

I have been using Microsoft Intune for almost two years.

Microsoft Intune is stable. I have not encountered any issues.

Microsoft Intune is scalable. We are planning to increase the size of our company within the next 12 months.

I have contacted Microsoft support once because we primarily use one of their local partners for support.

Positive

One infrastructure analyst completed the deployment.

We used a Microsoft partner to help with the initial deployment.

On a scale of one to ten with one being the cheapest, the cost of Microsoft Intune is a five.

We evaluated a solution from Blackberry but did not like it because it was not as intuitive and the configuration was antiquated. Microsoft Intune was also less expensive.

I would rate Microsoft Intune nine out of ten.

We have only 100 users. It is easy for us to administrate this number of devices.

A junior-level infrastructure analyst manages the solution.

Before implementing Microsoft Intune make sure to have a good plan and become familiar with all the solution's features.

We use Microsoft Intune to automate the onboarding and maintenance of our customers.

Before using Microsoft Intune, we struggled with software deployment and remote device wipe capabilities.

Most of the Intune is for all the remote devices, so it's all on-prem. For cloud, it wouldn't make too much sense.

Microsoft Intune brings all our endpoint and security management tools into one place. We use both Mac and Windows devices. Having all our endpoints and management tools in one place is helpful. I have a single place to check for current status and add and remove assets.

Microsoft Intune provides full endpoint visibility and IT control across device platforms. Having full endpoint visibility and IT control across device platforms allows us to deploy and manage the systems more effectively.

Intune works well and is seamless for the users.

Intune has allowed us to standardize better.

Intune's use of Microsoft security signals has improved our security because we can now take remote action on these systems as well as have a more common deployment.

It has helped to reduce the risk of security breaches in our organization because of the standardization and single sign-on.

It has also helped us reduce the number of IT staff, saving us costs.

The Asset Management and Auto Pilot are valuable features.

One of the other features we leverage is the single sign-on that Intune facilitates.

The Mac integration has room for improvement.

I have been using Microsoft Intune for two years.

I have not had any stability issues with Microsoft Intune.

Microsoft Intune is highly scalable.

Although I have not used the technical support for Intune, I am not happy with Microsoft's technical support in general.

Negative

The initial deployment was complex until we understood the process. We went through a simple dev test and then prod methodology. 

Two to three people were required for the deployment.

We implement Intune for our customers.

For organizations that are a Microsoft shop, the pricing is compelling. To buy it outright, it's two dollars a seat, which is cheap. The price is worth it.

I would rate Microsoft Intune an eight out of ten.

We have 400 users across multiple regions internationally.

Given the evolving security landscape in the cloud, it's crucial that Intune Suite is integrated with Microsoft 365 and Microsoft Security for both cloud and co-managed devices.

Maintenance is required to keep the packages up to date for any software we deploy. We have four people that deal with the maintenance.

I recommend planning and understanding how Intune will be used before deploying it.

We use Microsoft Intune to manage our corporate devices such as mobile devices.

Microsoft Intune unifies all of our endpoints and security management tools.

Since Intune is part of Microsoft and managed under one umbrella, we don't need any third-party solutions and we can control everything from Intune which enhances our IT and security operations.

Microsoft Intune provides full endpoint visibility and IT control across device platforms ensuring our data is secure.

The user experience for Intune is good.

Microsoft's security signals within Intune improve our security posture.

Endpoint Privilege Management enables us to enforce least privilege access. We can assign different types of access based on each user.

Our attack surface is minimized because if there are any threats or suspicious activity, the affected device is automatically blocked and it becomes non-compliant. The application and company data become inaccessible until the issue has been resolved. These actions also trigger email notifications to inform us of the situation.

Implementing Microsoft Intune has significantly improved the efficiency of our IT team. Previously, managing our devices involved juggling Active Directory and SCCM, requiring multiple tools and a scattered approach. Now, with everything centralized in the cloud, we have a single portal, a single point of control, and a single subscription. This eliminates the need for dedicated servers and complex hardware setups, reducing the need for manual monitoring and update triggers. With Intune, everything is under one umbrella, offering a wide range of options with just a click. No more complicated settings or fragmented workflows. We simply choose the desired policy, perform a few clicks, and our machines are enrolled and updated seamlessly. This streamlined approach has not only boosted our IT team's productivity but also enhanced our overall security posture.

Intune has helped reduce the risk of security breaches by up to 70 percent.

Microsoft Intune has helped our organization save costs.

The many policies available in Microsoft Intune for managing our devices are valuable.

The policies we had in SCCM and AD offered features that are missing from Microsoft Intune.

I have been using Microsoft Intune for one year.

I would rate Microsoft Intune's stability a seven out of ten because it needs more granular policies.

The first level of support is not good but the higher levels are knowledgeable and they are available 24/7.

Neutral

We previously used Microsoft System Center Configuration Manager and switched to Microsoft Intune so we could better secure our personal and corporate devices.

The initial deployment was straightforward. We need a license to join the machines to Azure and then apply the policies we create.

One person is required for deployment.

The implementation was done in-house.

I am satisfied with the pricing.

I would rate Microsoft Intune a seven out of ten.

Intune has helped us consolidate vendors. The consolidation has saved us on licensing costs.

We have 100 plus customers and a team of 20 people using Microsoft Intune.

It's important that Intune's suite is integrated with Microsoft 365, and Microsoft Security for both cloud and co-managed devices.

Intune does not require maintenance but we do need to monitor the status of our devices.

I recommend trying Microsoft Intune.

I'm an IT manager contracting with a European company. We had to onboard Windows machines to the Azure AD, but they did not have an on-prem AD. I prepped the Azure AD on the cloud, and I started to migrate the laptops to Azure AD. 

Once that is done, we need to apply policies, but group policies will not run from Azure AD because there's no on-prem AD to derive the policy from. Intune comes in handy there. It has multiple capabilities. You can create your configuration profiles in Intune that apply to Windows and Mac. You can create security profiles and configuration profiles, and you can apply browser settings to some extent. It isn't a small tool in terms of size or breadth of capabilities. It's very capable. Anybody who has used SCCM will see a lot of similarities.

Intune has many components that replace third-party products. For example, Intune creates an inventory of each machine. Otherwise, I'd need a third-party asset management tool. Intune can also tell me which users are accessing a given machine because it's integrated with Azure AD.

It's easy to deploy a configuration or policy to a system, especially when you don't have Azure AD. Now we are talking to all these small and medium-sized customers who don't necessarily have an on-premise Windows Active Directory. If they have invested in Office 365 Premium, this functionality becomes available to them.

That's considerable savings because you get Intune with Office, and you're getting slightly more advanced Azure AD capabilities. They also get MS Defender, which is there on the Windows client. This March, Microsoft introduced Defender for Business. They activated the business subscription with the Office 365 Business Premium subscription. If a customer is looking for an antivirus solution with a centralized capability, the product is already there. 

Intune allows you to control the policy if you want to control hard drive encryption. We have third-party tools in the market that we used to invest in. Today, we have Windows-native BitLocker, and I can use Intune to manage that BitLocker encryption.

Intune can set policies on each machine. I can create rules and apply them to individual machines. It's much easier than using the Azure AD system.

Reporting in Microsoft solutions is pathetic. With Intune, I'm getting a free inventory tool, but I don't get a reporting tool. When I go to Intune, I can see one machine's entire data in terms of the hardware and the software running on it, but I cannot generate a report for all the machines in the organization. The reporting is the only feature holding back the functionality that is already there. 

All the other third-party tools are doing the same thing, whether Atlassian, ManageEngine, or Ivanti. They all install an agent on your system. Intune also has an agent on your system collecting inventory details and sending them across the central console, but Microsoft doesn't have the reporting capability there. That is the only drawback I see.

I started using Intune last year.

Intune is perfectly stable. We've had zero downtime.

Intune will scale because it's a cloud system. We are not installing anything. It's a Microsoft service. I have it running on around 200 machines.

I rate Microsoft support nine out of 10. In the past year, I've made 20 or 30 support requests on the Intune platform. Each time, it has been smooth. Usually, they sort the problem out on the first try. Once, the ticket was open for about two weeks because they had to do some backend testing on their side. 

Positive

I have used ManageEngine from a company called Zoho Corporation to do inventories and patching. Microsoft Intune lacks capabilities to patch Windows, Office 365, Acrobat Reader, etc. There is no way for me to apply and manage patches. I can create a patch configuration, but I cannot control when it has to be deployed and on which machines. If Intune adds patching, I don't need to invest in another patching tool.

Setting up Intune is pretty straightforward. There may be a few bumps in the road, but you shouldn't have much trouble if you're a system administrator or a pure IT guy. I did it by myself, and it took about two hours. You have to do the basic configuration. 

For that, you need a bit of reading to understand how your configuration is working within your overall setup. Once you do the necessary tweaking, Intune is up and running. After that, you create policies and do a test run on one or two machines. Once you verify that everything is working fine, you deploy it all. 

If you're not a techie, I could guide you step by step. It's as simple as that. After deployment, Intune doesn't require maintenance because it's a cloud product. 

We've seen a significant return on the investment. Otherwise, I would have to invest in a regular Windows Active Directory. If I were running Office Standard, which lacks this feature, I would have to buy something like Intune and pay for it annually.

Plus, I have to manage another product on the desktop. For example, if you're using a VPN client, the VPN client has to be installed and requires maintenance if something goes wrong. I don't have that maintenance cost because it's part of the Windows operating system.

We don't pay for Intune because it is bundled with the premium subscription to Office 365. It includes Intune and Defender. I don't have to buy two extra products to manage my enterprise.

I rate Microsoft Intune eight out of 10. Some functionality needs to be improved, but I believe Microsoft is working on it. They're developing the tool, and those features will be added, but I will give it an eight today.

If you're thinking about implementing Intune, you should look at what you already have in place. For example, if I wanted to bring my laptops onto Azure AD, Azure AD will do the job for me, so I don't need to invest in a regular Active Directory server.

Either I buy the server and run it on the cloud or I upgrade Office and Business Premium gives me all of the features. Business Premium is the top license. You have Business Basic, Standard, and Premium. The Enterprise equivalent is E3 and E5. 

The Business Premium is equivalent to E3. There is a limit on the number of machines. Per Microsoft's licensing model, you can do up to 300 machines on Business Premium. At 301, you have to switch to an Enterprise agreement.

I enrolled devices with Microsoft Intune and applied policies and pushed applications. The main use cases for Microsoft Intune involve device management and policy implementation.

It excels at endpoint management and security. When managing a large number of devices in an organization, it becomes easy to handle them on one platform using Microsoft Intune. For security purposes, we can push many applications through Microsoft Intune to numerous devices in our organization, making it the best solution.

For organizations with numerous devices, Microsoft Intune's application management is beneficial because IT administrators don't need to push applications to devices individually. This makes the process easier, more time-efficient, and cost-effective.

Microsoft Intune is best for Windows devices and security in Office 365 and Microsoft-related enterprise environments. It's a nice platform for endpoint management.

Microsoft Intune lacks live location tracking capabilities. Improvements should be made in terms of MDM platforms for other devices. Microsoft Intune could be enhanced for better implementation across various device types.

I have been working with Microsoft Intune for two years.

I don't have detailed information about specific downtime or performance issues, but these issues can be there on any platform.

Microsoft Intune is a good platform for scalability. There were many challenges, but with experience, the scalability improved.

Microsoft support is good. However, compared to SOTI MobiControl, Microsoft Intune needs more efficient technical support. SOTI MobiControl's technical support is superior to Microsoft Intune's support.

Neutral

I have worked with SOTI MobiControl. The choice depends on customer requirements. If the customer's needs align with the capabilities of Intune, we choose that option. Conversely, if the requirements fit better with SOTI MobiControl, we go in that direction. Ultimately, it all depends on the customer's input. Intune is best suited for enterprises using a Microsoft environment, especially for Windows devices. However,  SOTI MobiControl is more appropriate for Android devices. While Intune can also support Android and iOS, it is particularly optimized for Windows. For iOS devices, both platforms offer similar capabilities due to platform-level restrictions that limit endpoint management solutions. Therefore, we evaluate each option based on the specific needs of the customer and their device ecosystem.

I primarily work with device enrollment and am not certain about the complete initial setup process of Microsoft Intune. Device enrollment is easy. I've worked with iOS, Android, and Windows as well.

With one user base license, we can use Intune for up to five devices. However, with SOTI MobiControl, each license is tied to a single device, meaning one license is dedicated to one device only.

I would rate Microsoft Intune a seven out of ten. I find SOTI MobiControl to be the best, which I would rate a ten out of ten.

I worked with Microsoft Intune.

Third party integrations are very convenient to use with Microsoft Intune.

Whatever is required is available in Microsoft Intune. Remote access functionality could be added in future updates.

Microsoft Intune is currently overpriced.

I have been working with Microsoft Intune for six years.

Microsoft Intune support needs improvement and they could work on enhancing their support services.

Microsoft Intune is the best among competitors, though I haven't worked with other similar tools.

I would rate it an eight out of ten. 

Intune is a tool for managing configurations and policies for devices. It has additional benefits like monitoring and enforcing security measures. It helps us ensure that the devices we provide to our users are perfectly controlled so that data isn't leaking. For example, I can enable BitLocker to encrypt data on all employee devices. All laptops in the organization require antivirus software. Any laptops without antivirus are non-compliant, so I can block them in Intune. 

I can also use Intune to lock down specific activities on mobile devices. When people access their email, Microsoft Teams, or OneDrive on their mobile devices, I can enforce a policy that prevents them from copy-pasting data from the corporate email address mailbox to their phones. I can also block screenshots. 

We have nearly 100,000 users across multiple locations. That's one benefit of Intune. We can cover devices at several locations with a single cloud-based solution. 

The great part about Microsoft Intune is that we can target for Android/IOS/Windows devices with full control. We can also enroll Mac and Linux OS and enforce certain configurations and get compliance reporting. This provides us a key criteria for zero trust deployment model.

And now we have the option to integration of Ms Intune to MAC JAMF with API integration which makes the life simpler

And administrative Units helps a lot in scoping the device and providing the delegation to the required administrators which creates a very good RBAC management as well.

Intune is a cloud-based solution, so we avoid many of the headaches associated with on-prem maintenance like for example SCCM which was doing this job in the past and we need frequent patching and maintenance as well. Because Intune is a cloud-based solution whereas SCCM depends on on-premises technology to function, Intune has a simpler architecture with more options on MAM, reporting, security & MDM. We always get the latest security features and enhancements from Microsoft with the cloud-based solution Intune.

Intune allows you to create policies for managing mobile devices and mobile applications. Mobile application management targets and protects only the application. It will create a container for your application on the mobile device, securing the container and application. Mobile application management allows you to set limits on what employees do in specific applications that contain corporate data, such as Microsoft Outlook.

Intune device restriction policies enable me to enforce limitations on the device, like blocking the mobile camera or restricting the employees from using and inserting USB devices, including thumb drives and flash drives.

Intune's reporting and logging could be improved. When troubleshooting, it's difficult to collect the logs and determine what's happening. If I want to filter out the compliant devices, I can see it from the logs, but I would like the option to drill down further. 

I select one device, and Intune tells me it's non-compliant. I click on it, and it tells me the antivirus service is not running. It should provide some additional information. When did the service stop? Did the service start in the first place? Intune's internal graph API should also be improved because that is where we can apply commands. 

I've been using Intune for the last six years.

As stated the solution is very stable because there is 24/7 monitoring of the core component by Microsoft Monitoring Team. 

Microsoft Intune can scale easily since it's a cloud-based solution and we need to procure only licenses per user and no need to worry about maintaining the backend core component because it's handled by Microsoft.

I rate Microsoft's support a seven out of ten. Support is one area that requires massive improvement. In most cases, the frontline engineers collect the logs. After they review the logs, they will find the person who can help us fix the issue. 

Neutral

We previously used Microsoft System Center Configuration Manager, Microsoft's on-premise configuration management solution. We switched to Intune because we purchased an EMS E3 license that covers Outlook, Teams, Intune, etc. 

Ultimately, it comes down to costs. We don't need to spend money on SCCM licensing, and we get better cloud-based monitoring and reporting than SCCM. Most people prefer to move to Intune because they get some additional features included for free when they buy the EMS E3 license from Microsoft.

Setting up Intune was initially complex because we need to migrate everything from SCCM to Intune. If you already have your policies and configurations worked out on-prem, it will be the same once you move to Intune, and you'll see a massive improvement in configuration, compliance, reporting, and mobile device management.

The return on investment is that I have a better way to secure my devices and make them compliant. 

Intune's pricing is competitive. For example, the license of Blackberry's Enterprise Mobility Suite was costly, but Intune is affordable. It is included as an additional feature when you buy security enhancements for your organization. For example, let's say I have fifty users in my organization and all of them are using Microsoft cloud services, like Teams, Office 365, and OneDrive. 

In order to protect this, I'm going to buy the EMS E3, which includes security and also the option to utilize Microsoft Intune. I don't need to buy an additional license for software and device management. I can do all of this with the same license I bought for Microsoft security.

I see a significant gap between Microsoft Intune and products by other vendors. We were using SCCM on-premises, but Microsoft Intune added monitoring and security features, so we didn't see any suitable alternatives. 

I rate Microsoft Intune a nine out of ten. Before deploying Intune, you must understand your current setup and security needs. If you're only looking for a security solution, you can deploy Microsoft Defender for Endpoint. However, Intune is ideal if you want a more comprehensive security solution that covers configuration and compliance management. You need to understand the gaps in your current solution and what you want to overcome.